Episodes

1d ago

In this 5 Insightful Minutes episode, David Dorf, Head of Retail Industry Solutions at AWS, joins Omni Talk to cut through the AI hype and reveal what's actually coming for retail in 2026. From LLM limitations to agentic commerce reality checks, David breaks down why domain-specific models are replacing frontier model fantasies, how answer engines will reshape search, and why shopping agents will start with your grocery delivery. If you've ever wondered what AI predictions are worth believing, this episode delivers the clarity you need. 🔑 Topics covered: Why LLMs hit a plateau and what comes next Domain-specific models and AWS Nova Forge The real state of agentic commerce Answer engines vs. search: advertising, trust, and optimization Shopping agents with Instacart and DoorDash leading the charge Internal retail AI agents transforming merchandising and supply chain Agentic payments with Visa's B2B breakthrough 🎧 Don't forget to like, comment, and subscribe for more retail tech insights! #retailai #AWS #generativeai #retailtech #omnitalk #agenticcommerce #answerengines #retailinnovation #DavidDorf #retailpodcast #LLM #shoppingagents #retailoperations Music by hooksounds.com *Sponsored Content* This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

2d ago

In this week’s Omni Talk Retail Fast Five, sponsored by the A&M Consumer and Retail Group , Mirakl , Ocampo Capital , Infios , and Quorso , Chris and Anne discussed: Amazon’s planned “rush” pickup service for one-hour order collection ( Source ) Instacart’s AI-enabled pricing experiments that may be inflating grocery bills ( Source ) November’s record-breaking $12.3 billion in online grocery sales ( Source ) Target’s new SoHo store concept featuring curated beauty and apparel ( Source ) Ashley’s partnership with Perplexity and PayPal for agentic commerce ( Source ) And special guest David Dorf of AWS, one of our favorite recurring guests, dropped by to share his insightful predictions on AI for 2026. There’s all that, plus Ryan Reynolds at NRF, the world’s largest golden retriever gathering, and whether Chris would smuggle Calvin Klein underwear from a store tour. Music by hooksounds.com #RetailNews #AmazonRush #InstacartPricing #OnlineGrocery #AgenticCommerce #RetailPodcast #OmniTalk #TargetSoHo #AshleyFurniture #PerplexityAI #RetailInnovation This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

4d ago

Specialty retailers keep asking us: handheld scanners or overhead readers? So we settled it the only way we know how: with a knockdown, dragout debate between two RFID experts. In this Retail Technology Spotlight, Anne Mezzenga moderates as Madalynn Lauria (Team Handheld) and Pareiya Gupta (Team Overhead) from GreyOrange make their cases for the best RFID solution. From proving ROI on a tight budget to cutting inventory counts from hours to minutes, this conversation tackles the real questions retailers are wrestling with as they decide how to track inventory in 2026. The verdict? It's not as simple as picking a side. Whether you're testing RFID for the first time or scaling across hundreds of stores, the right answer depends on your velocity, your budget, and what you're actually trying to solve. But one thing's clear: manual counts and mystery stockrooms aren't going to cut it anymore. Key Topics covered: • How to test RFID with minimal budget and staff • Cutting inventory counts from hours to under 20 minutes • Why some retailers are going hybrid (overhead + handheld) • Real-time shrink visibility and where product actually disappears • Tracking TikTok trends and moving inventory between stores in hours • The smart fitting room problem nobody talks about Music by hooksounds.com *Sponsored Content* #RFID #retailtech #inventorymanagement #omnitalk #retailinnovation #smartretail #retailpodcast #omnichannelretail #retailoperations #supplychain This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

6d ago

Chris, Anne, and Chad Lusk from A&M Consumer and Retail Group close with bold 2026 predictions sponsored by the A&M Consumer and Retail Group, Mirakl, Ocampo Capital, Infios, and Quorso. Chad predicts OpenAI will launch its own payment platform for agent commerce, Chris forecasts Starbucks will abandon seating for mobile-focused ghost cafes, while Anne expects agent-influenced shopping to triple during 2026 holiday season. Which prediction will prove most accurate? For the full episode head here: https://youtu.be/ApiGWRByxIY #retail2026 #retailpredictions #openai #agentcommerce #starbucksstrategy #retailfuture #AIshopping This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

6d ago

Chris, Anne, and Chad Lusk from A&M Consumer and Retail Group call out 2025's most ridiculous retail headlines in this segment sponsored by the A&M Consumer and Retail Group, Mirakl, Ocampo Capital, Infios, and Quorso. Anne demolishes Starbucks' claim that mobile pickup stores lack "warmth and connection," Chad laughs at Liquid Death's viral pit diaper incident, while Chris questions Target's small town expansion as desperate PR. Which headline showed the worst strategic thinking? For the full episode head here: https://youtu.be/ApiGWRByxIY #starbucksfails #liquiddeath #targetstrategy #laughableheadlines #retailfails #retailstrategy #mobilepickup This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

6d ago

Chris, Anne, and Chad Lusk from A&M Consumer and Retail Group debate 2025's smartest retail partnerships in this segment sponsored by the A&M Consumer and Retail Group, Mirakl, Ocampo Capital, Infios, and Quorso. Chad highlights Walmart's Rebag luxury resale partnership as perfectly timed for cross-income shopping trends, Chris praises Walmart and Avery Dennison's perishables tracking as the "holy grail" for grocery margins, while Anne champions IKEA's Best Buy kitchen installations as brilliant real estate utilization. Which partnership model works best for expansion? For the full episode head here: https://youtu.be/ApiGWRByxIY #retailpartnerships #walmartrebag #ikeabestbuy #luxuryresale #inventorytracking #retailcollaboration #marketplacestrategy This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

6d ago

Chris, Anne, and Chad Lusk from A&M Consumer and Retail Group recognize 2025's best retail turnarounds in this segment sponsored by the A&M Consumer and Retail Group, Mirakl, Ocampo Capital, Infios, and Quorso. Both Anne and Chris praise Macy's focus on core stores, private brand investment, and Tony Spring's shoe department service improvements, while Chad celebrates Gap's viral marketing comeback with KATSEYE bringing cultural relevance. Can advertising alone save a struggling brand, or does execution matter more? For the full episode head here: https://youtu.be/ApiGWRByxIY #macysturnaround #gapmarketing #tonyspring #strugglingretailers #brandrevival #retailstrategy #KATSEYE This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

6d ago

Chris, Anne, and Chad Lusk from A&M Consumer and Retail Group pitch their retail movie ideas in this segment sponsored by the A&M Consumer and Retail Group, Mirakl, Ocampo Capital, Infios, and Quorso. Chris envisions "Shein: Sac le blue!!!" featuring Paris protests, Chad creates a Black Mirror-style thriller about Neo's terrifying robot servant with human controllers, while Anne wants true crime investigations of mysterious CEO departures at Kohl's and Kroger. Which retail headline belongs on the big screen? For the full episode head here: https://youtu.be/ApiGWRByxIY #retailmovie #shein #neorobot #kohlsCEO #krogerCEO #retaildrama #retailheadlines This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

6d ago

Chris, Anne, and Chad Lusk from A&M Consumer and Retail Group call out 2025's most overhyped retail technologies in this segment sponsored by the A&M Consumer and Retail Group, Mirakl, Ocampo Capital, Infios, and Quorso. Anne criticizes smart carts' misleading deployment numbers and questionable ROI, while both Chad and Chris agree agentic AI commerce is overhyped despite being transformative… pointing to Target's rushed ChatGPT integration as proof retailers are moving too fast without strategy. Can technology be both the future and overhyped simultaneously? For the full episode head here: https://youtu.be/ApiGWRByxIY #overhypedtech #smartcarts #agenticai #targetchatgpt #retailtech #technologyhype #retailstrategy This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

6d ago

Chris, Anne, and Chad Lusk from A&M Consumer and Retail Group crown their CEO of the Year in this segment sponsored by the A&M Consumer and Retail Group, Mirakl, Ocampo Capital, Infios, and Quorso. Chad surprises with Fidji Simo's bold move from Instacart to OpenAI Applications as a signal of commerce's future direction, while both Chris and Anne recognize Doug McMillon's decade-long transformation of Walmart from legacy retailer to omnichannel powerhouse. Was 2025 about execution or strategic positioning? For the full episode head here: https://youtu.be/ApiGWRByxIY #retailCEO #dougmcmillan #fidjisimo #openai #walmarttransformation #retailleadership #executivemoves This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

6d ago

Chris, Anne, and Chad reveal their Technology of the Year picks in this segment sponsored by the A&M Consumer and Retail Group, Mirakl, Ocampo Capital, Infios, and Quorso. Chad champions pricing transparency tools like Grocery Dealz that could disrupt grocery economics, Anne argues electronic shelf labels finally reached mainstream adoption after Walmart's chain-wide rollout, while Chris focuses on operational agentic AI transforming warehouses and inventory management. Which technology truly moved the needle? For the full episode head here: https://youtu.be/ApiGWRByxIY #retailtech #electronicshelflabels #agenticai #pricingtransparency #grocerytech #warehouseautomation #retailinnovation This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

6d ago

Chad Lusk from A&M Consumer and Retail Group, Chris, and Anne debate 2025's most significant retail headline sponsored by the A&M Consumer and Retail Group, Mirakl, Ocampo Capital, Infios, and Quorso. Chris picks Walmart's ChatGPT integration as a potential Amazon disruptor, Anne highlights Etsy and OpenAI's transactional partnership as commerce's pivotal moment, while Chad argues Doug McMillon's retirement marks the end of retail's post-Amazon era. Which headline will define retail's next decade? For the full episode head here: https://youtu.be/ApiGWRByxIY #headlineoftheyear #dougmcmillan #walmartchatgpt #etsyopenai #retailleadership #agenticcommerce #johnfurner This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

6d ago

Chad Lusk from A&M Consumer and Retail Group, Chris, and Anne debate Retailer of the Year in this segment sponsored by the A&M Consumer and Retail Group, Mirakl, Ocampo Capital, Infios, and Quorso. Chad champions Aldi's unprecedented 225-store expansion and perfect timing with value-conscious consumers, while Anne argues Walmart's technology leadership and fashion momentum earned them the crown. Chris makes the case for Costco's operational discipline and traffic growth despite stock challenges. Who deserves 2025's top retail honor? For the full episode head here: https://youtu.be/ApiGWRByxIY #retaileroftheyear #aldi #walmart #costco #groceryretail #retailexpansion #privatelabel #valueretail This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Dec 10

In this week’s Omni Talk Retail Fast Five, sponsored by the A&M Consumer and Retail Group , Mirakl , Ocampo Capital , Infios , and Quorso , Chris and Anne teamed up with Chad Lusk from the Alvarez & Marsal Consumer and Retail Group to hand out our 2025 Omni Awards across the following categories: Retailer of the Year Headline of the Year Retail Technology of the Year Most Overhyped Retail Tech Best Strategic Move from a Struggling Retailer And so much more, including 2026 predictions There’s all that, plus liquid death pit diapers, the Aldi Aisle of Shame Facebook group, and whether robots watching you do chores is the stuff of nightmares. Music by hooksounds.com #RetailAwards #WalmartChatGPT #AldiGrowth #RetailTech #AgenticAI #RetailPodcast #OmniTalk #DougMcMillan #2026Predictions #RetailInnovation #ElectronicShelfLabels #RetailCEO This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Dec 10

Store digitization promises to transform retail operations, but most retailers struggle to move beyond pilots and buzzwords. In this Omni Talk Ask An Expert episode, hosts Chris Walton and Anne Mezzenga sit down with Troy Siwek (General Manager of gStore at GreyOrange) to reveal what actually works when digitizing physical stores. Learn how digital twins are evolving from concept to operational reality, why unified platforms matter more than individual point solutions, and how to cut through the hype around retail AI. Drawing from GreyOrange's 40,000+ technology deployments, Troy shares hard-earned lessons about RFID integration, computer vision evaluation, robotics orchestration, and organizational readiness. Key topics covered: What store digitization actually means: bridging the physical-digital customer knowledge gap Digital twins as operational "mirrors" that surface real-time insights for associates and executives How to evaluate computer vision vendors based on what they actually specialize in Why most retailers should partner for core digitization tech rather than build in-house RFID inventory accuracy reducing store tasks from a week to 18 minutes The organizational shift: who owns store digitization across CTO, CIO, and store ops teams How excessive decision-making processes kill retail innovation speed When to pilot, when to scale, and when to cut failing technology experiments Whether you're building your 2026 technology roadmap or trying to scale existing store digitization pilots, this conversation provides actionable insights to help you avoid costly mistakes, accelerate decision-making, and deliver measurable improvements for store associates. Connect with Troy: https://www.linkedin.com/in/troysiwek/ Visit GreyOrange: https://www.greyorange.com #RetailTech #StoreDigitization #DigitalTwins #RetailAI #RFID #ComputerVision #OmniChannelRetail #RetailOperations #InventoryManagement #RetailInnovation #StoreTransformation #GreyOrange This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Dec 10

In this Retail Technology Spotlight Series episode, Doron Hazan, Director of Data, Product, and AI at Wiliot, joins Omni Talk to discuss the concept of "physical AI" and how it ultimately improve retail operations from the ground up. From ambient IoT sensors to real-time inventory intelligence, Doron breaks down how battery-free Bluetooth pixels are creating self-aware supply chains, how retailers can start small and scale strategically, and why the future of retail operations is about connecting physical things to AI-powered decision engines. If you've ever wondered what happens when IoT meets artificial intelligence in real-world stores (who hasn't), this episode is for you. 🔑 Topics covered: - The difference between digital AI and physical AI - How ambient IoT creates invisible operational improvements - Why battery-free Bluetooth sensors are changing retail visibility - Real-world impact on freshness, inventory accuracy, and customer experience - The platform approach to scaling physical AI solutions 🎧 Don't forget to like, comment, and subscribe for more retail tech insights! Link to Doron's blog post: www.wiliot.com/why-your-ai-agent…tead#news-content #physicalai #retailtech #ambientiot #wiliot #omnitalk #smartretail #retailinnovation #inventorymanagement #supplychain #retailpodcast Music by hooksounds.com *Sponsored Content* This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Dec 9

In this 5 Insightful Minutes episode, Ashley Hubka, Senior Vice President of Walmart Business, joins Chris and Anne to reveal how Walmart is shaping B2B e-commerce for businesses, nonprofits, and government entities. From discovering millions of organizational customers already shopping Walmart to building a dedicated B2B platform with business-specific tools, Ashley breaks down how Walmart Business saves organizations time, money, and hassle. Learn about unique features like business printing kiosks, automated subscriptions, multi-user accounts, and pay-by-invoice options that traditional retail can't provide. If you've ever wondered how enterprise-scale retail infrastructure can serve small businesses and organizations, this episode is for you. 🔑 Topics covered: How Walmart discovered millions of B2B customers in their existing base Business-specific tools: printing, subscriptions, and spend management Omnichannel flexibility: from express delivery to curbside pickup Walmart Business Plus membership and its unique organizational benefits The future of B2B retail: expanded assortment and invoicing capabilities 🎧 Don't forget to like, comment, and subscribe for more retail tech insights! #walmartbusiness #b2becommerce #retailtech #omnitalk #businesssolutions #smallbusiness #walmartplus #retailinnovation #supplychaintech #retailpodcast This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Dec 6

Advent calendars are the hot holiday trend...from Skims to fishing lures to ice cream. Chris reveals his dream: 28 days of Nikes. Sponsored by the A&M Consumer and Retail Group, Mirakl, Ocampo Capital, Infios, and Quorso. In this Lightning Round: • Are slop bowls officially dead as sandwiches stage a comeback? • The White House drops 120 pounds of gingerbread • And how Mariah Carey turned one song into $60M For the full episode head here #adventcalendar #nike #holidaytrends #specialtyretail This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Dec 6

Amazon is testing "Amazon Now," a new 30-minute delivery service in Seattle and Philadelphia, repurposing former Amazon Fresh sites into rapid delivery hubs. But is this innovation or desperation? This segment, sponsored by the A&M Consumer and Retail Group, Mirakl, Ocampo Capital, Infios, and Quorso, analyzes Amazon's grocery struggles. Chris reveals the shocking stat: Despite owning Whole Foods and having Amazon's infrastructure, Amazon's grocery share is still only 4%. He sees this as a defensive move more than offensive strategy. Anne questions the economics. Prime members pay $3.99 per delivery, but after two orders you could subscribe to DoorDash and get access to better quality groceries from trusted regional stores. For the full episode head here #amazon #amazonnow #grocerydelivery #rapiddelivery #amazonfresh #retailstrategy #lastmile #quickcommerce This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Dec 6

McKinsey and Business of Fashion report predicts smart glasses are set for a breakthrough year in 2026, with Ray-Ban Meta glasses already the top-selling product in 60% of EMEA stores. But Chris and Anne aren't buying it. This segment, sponsored by the A&M Consumer and Retail Group, Mirakl, Ocampo Capital, Infios, and Quorso, questions the hype around smart eyewear. Anne argues that smart glasses are too visible and fashion-forward for mass adoption—unlike discrete smartwatches and rings. Chris, who owns Meta's Ray-Bans, admits they mostly collect dust and warns fashion retailers to stay away from tech partnerships that could leave them holding markdown bags. For the full episode head here #smartglasses #raybanmeta #wearabletech #fashiontech #retailtech #metaclasses #techtrends #retailinnovation This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Dec 6

Walmart is quietly testing a new ad format called "sponsored prompts" inside its Sparky AI shopping engine and both Chris and Anne agree this is exactly the right move. This segment, sponsored by the A&M Consumer and Retail Group, Mirakl, Ocampo Capital, Infios, and Quorso, breaks down why retailer-owned AI is the smart play. According to Wall Street Journal reporting, Walmart's new ad format integrates sponsored content directly into Sparky conversations with click-to-buy options. Anne loves it because it captures consumers at the perfect moment with relevant offers. Chris sees it as proof that retailers should focus on their own AI experiences rather than chasing ChatGPT integration—especially since Walmart's ad business is already growing at nearly 100% per year. For the full episode head here #walmart #retailmedia #aishopping #sparky #retailstrategy #advertising #ecommerce #retailtech This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Dec 6

ChatGPT just launched shopping research that does the product hunting for you, but should retailers be worried or relieved? This segment, sponsored by the A&M Consumer and Retail Group, Mirakl, Ocampo Capital, Infios, and Quorso, explores the real implications of AI-powered shopping tools. Anne is bullish, arguing that AI shopping tools provide unprecedented price transparency and will change how consumers shop for everything from snacks to electronics. Chris pushes back hard: only 30% of searches are actually research-intensive, and Amazon already dominates product search without needing ChatGPT. The debate gets heated as they question whether these platforms are truly game-changing or just incremental improvements to search. For the full episode head here #chatgpt #aishopping #openai #productresearch #retailtech #generativeai #ecommerce #shoppingtrends This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Dec 6

Black Friday 2025 just hit $11.8 billion in online sales... up 9.1% from last year. But Chris questions whether AI's 805% traffic surge is actually impressive or concerningly slow compared to other tech adoption curves. This segment, sponsored by the A&M Consumer and Retail Group, Mirakl, Ocampo Capital, Infios, and Quorso, dives deep into what the numbers really mean. Anne argues that 25% of purchases involving AI agents shows tremendous growth potential, especially since we can't even transact in these platforms yet. Chris counters by comparing AI adoption to buy-now-pay-later's 970% growth over three years, suggesting retailers should slow their roll on AI investments. Plus: Why are club stores crushing Black Friday traffic? And why is mobile still only 55% of purchases? For the full episode head here #blackfriday #retailanalytics #aishopping #ecommerce #retaildata #holidayshopping #mobilecommerce #retailtrends This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Dec 3

In this Fast Five episode, sponsored by the A&M Consumer and Retail Group , Mirakl , Ocampo Capital , Infios , and Quorso , Chris Walton and Anne Mezzenga break down the biggest retail stories from Black Friday 2025, including record-breaking online sales, AI's growing influence on shopping, and what it all means for the future of retail. From ChatGPT's new shopping research tool to Walmart's bold move to monetize Sparky with ads, Chris and Anne debate where retailers should focus their AI investments. Plus, they tackle smart glasses' potential breakthrough year, Amazon's 30-minute delivery test, and whether the industry is moving too fast on agentic commerce. 🔑 Topics covered: Black Friday's $11.8 billion in online sales and what the numbers really mean ( Source ) ChatGPT introducing shopping research ( Source ) Walmart's smart play bringing ads to Sparky ( Source ) The reality check on smart glasses adoption ( Source ) Amazon's expensive 30-minute delivery experiment ( Source ) 🎧 Don't forget to like, leave a review, and subscribe for more weekly retail insights! Music by hooksounds.com #blackfriday #retailai #agenticcommerce #chatgpt #walmart #retailtech #omnitalk #smartretail #ecommerce #retailpodcast This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Nov 29

This Lightning Round segment from the Omni Talk Retail Fast Five podcast, sponsored by the A&M Consumer and Retail Group, Mirakl, Ocampo Capital, Infios, and Quorso, gets personal with the Omni Talk crew's Thanksgiving and Black Friday plans! Anne and producer Ella gang up on Chris's love of jarred gravy (spoiler: they're both anti-gravy). The team shares their Black Friday shopping strategies from Banana Republic to luxury consignment pop-ups. Plus, Anne weighs in on Bianca Censori's Kanye-funded fashion brand launch… is it ironic that someone famous for barely wearing clothes is launching a clothing line? Tune in for the fun, unfiltered takes! #thanksgiving #blackfriday #holidayshopping #shopssmallsaturday #retailpodcast #biancacensori #kanyewest #fashion #lightninground #thanksgivingfood This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Nov 29

This segment from the Omni Talk Retail Fast Five podcast, sponsored by the A&M Consumer and Retail Group, Mirakl, Ocampo Capital, Infios, and Quorso, examines Bath & Body Works' decision to launch on Amazon early next year. With $60-80M in unauthorized gray market sales already happening, the company will test a curated assortment to control its brand and capture revenue. Anne argues LLM search makes marketplace presence essential for discovery and conversion. Chris believes Bath & Body Works should wait, perfect their own site experience first, and avoid feeding Amazon's dominance. Who has the better long-term strategy? #bathandbodyworks #amazon #marketplace #graymarket #ecommerce #brandstrategy #retailstrategy #thirdpartysellers #beautyretail #amazonmarketplace This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Nov 29

This segment from the Omni Talk Retail Fast Five podcast, sponsored by the A&M Consumer and Retail Group , Mirakl , Ocampo Capital , Infios , and Quorso , celebrates Gap's 7% comparable sales surge after its viral "Better in Denim" campaign featuring KATSEYE. Anne praises Richard Dickson's entertainment-first approach for making Gap culturally relevant again with Gen Z and millennials. Chris remains cautiously optimistic, questioning whether flashy marketing alone can drive repeat purchases if the product quality doesn't deliver. #gap #richarddickson #katseye #gapdenim #retailmarketing #fashion #genz #viralmarketing #gapcomeback #retailsales This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Nov 29

This segment from the Omni Talk Retail Fast Five podcast, sponsored by the A&M Consumer and Retail Group , Mirakl , Ocampo Capital , Infios , and Quorso , analyzes Kroger's decision to shut down three automated fulfillment centers with a staggering $2.6 billion write-off. The grocer is pivoting to in-store fulfillment and third-party delivery partnerships to improve digital profitability by $400M in 2026. Chris questions the scale of the initial investment error, while Anne explores how evolving customer demand for fresh products may impact automation ROI. Is this the end of the CFC era, or just a course correction? #kroger #automation #CFC #grocerytech #ecommerce #retailautomation #Ocado #supplychain #digitalcommerce #grocerydelivery This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Nov 29

This segment from the Omni Talk Retail Fast Five podcast, sponsored by the A&M Consumer and Retail Group, Mirakl, Ocampo Capital, Infios, and Quorso, explores Target's bold move to enable shopping through ChatGPT just days before Black Friday. Anne sees it as a necessary first step into LLM-powered commerce and applauds Target for testing publicly. Chris calls it a "big nothing burger"... questioning why Target launched an incomplete beta feature during their busiest week, especially when their own site search isn't optimized yet. Who's right? #target #chatgpt #aicommerce #llmsearch #conversationalcommerce #retailtech #targetapp #innovation #retailAI #voiceshopping This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Nov 29

This segment from the Omni Talk Retail Fast Five podcast, sponsored by the A&M Consumer and Retail Group , Mirakl , Ocampo Capital , Infios , and Quorso , dives into Target's disastrous Q3 earnings. While Walmart, TJX, Ross, and Best Buy raised their outlooks, Target's four-year sales stack turned negative—meaning zero growth since 2021. Chris argues Target is the "real turkey" of earnings season, while Anne questions what anyone expected during a CEO transition and 1,800-person layoff. Is this rock bottom or just the beginning of a longer turnaround? Tune in for the heated debate! #target #retailearnings #walmart #targetvswalmart #discountretail #retailnews #earnings #retailanalysis This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Nov 27

For this month's Retail Tech Startup of the Month, AWS's Daniele Stroppa returns to spotlight SymphonyAI, a groundbreaking computer vision solution that's improving how retailers tackle the costly out-of-stock problem. SymphonyAI leverages existing in-store cameras to deliver something retailers have been missing: actionable, prioritized worklists that tell associates exactly what to fix first to maximize sales impact. No more drowning in dashboards, just clear direction that drives results. Daniele breaks down how retailers are achieving 25% increases in labor productivity and 5-7% improvements in on-shelf availability, proving this isn't just another tech demo, it's a boon for physical retail operations. 🔑 Topics covered: How SymphonyAI turns existing cameras into intelligent inventory systems The critical difference between insights and actionable intelligence Why prioritization matters more than detection Real results: 20% lower infrastructure costs, 25% productivity gains The shift from reactive to predictive AI-driven store operations 🎧 Don't forget to like, comment, and subscribe for more retail tech insights! #computervision #retailtech #symphonyai #aws #retailinnovation #smartstores #inventorymanagement #omnitalk #retailpodcast #retailai Sponsored Content This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Nov 26

In this week's Omni Talk Retail Fast Five, sponsored by the A&M Consumer and Retail Group , Mirakl , Ocampo Capital , Infios , and Quorso , Chris and Anne discussed: A roundup of the latest retail earnings announcements Target enabling mobile app shopping within ChatGPT ( Source ) Kroger closing some of its automated fulfillment centers ( Source ) Gap's recent sales surge after viral 'Milkshake' denim ad with Katseye ( Source ) Bath & Body Works planning to launch on Amazon early next year ( Source ) And AWS's Daniele Stroppa dropped by to help us hand out November's Retail Tech Startup of the Month Award There's all that, plus Thanksgiving shelf-stable food rankings, Black Friday shopping plans, and whether Chris is going turkey trotting or sofa surfing this holiday. Music by hooksounds.com #retailearnings #target #chatgpt #kroger #gap #bathandbodyworks #omnitalk #retailtech #retailinnovation #ecommerce #retailpodcast This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Nov 25

In this inaugural episode of Confessions of a Supply Chain Executive, host Chris Walton teams up with Richard Stewart (EVP of Product & Industry Strategy) and Eugene Amigud (Chief Innovation Officer) from Infios to conduct a forensic deep dive into retail's most persistent challenge: out-of-stocks. Despite billions spent on technology, the average retailer still faces an 8-10% out-of-stock rate. But here's the truth most won't admit: the problem isn't getting better. It's just getting different. This episode walks through every breakdown point in the supply chain, from forecasting failures to the infamous backroom problem, and delivers a practical framework to diagnose what's really happening inside your operations. 🔑 Topics covered: - Why out-of-stocks are a connectivity problem, not just an inventory problem - The difference between warehouse accuracy (98%+) and store accuracy (97-99%) - How machine learning is transforming demand forecasting - The phantom inventory problem and what causes it - Why you need a centralized decisioning "brain" across OMS, WMS, and TMS - The role of AI in solving out-of-stock situations - Why perfection isn't the goal . . . resilience is - How to start small with purposeful innovation 🎧 Don't forget to like, comment, and subscribe for more brutally honest retail supply chain insights! Music by hooksounds.com #outofstock #retailsupplychain #retailtech #omnitalk #inventorymanagement #supplychain #retailinnovation #Infios #retailpodcast #supplychainexecution *Sponsored Content* This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Nov 22

The lightning round brings holiday cheer and nostalgia to close this episode! Sponsored A&M Consumer and Retail Group, Mirakl, Ocampo Capital, Infios, and Quorso. Chris reveals he'll use "Santa GPT" (ChatGPT for holiday shopping) to find gifts for his mom, though she already told him she wants a Brita water pitcher. Anne shares her family's Black Friday strategy: setting alarms for discounted ski passes rather than shopping for traditional items. Celebrating Dick Van Dyke's upcoming 100th birthday, Anne reminisces about his role as the chimney sweep in Mary Poppins. The conversation turns to hot chocolate preferences... Chris keeps it basic with mini marshmallows and a "Swiss Miss" approach, while Anne declares that quality marshmallows make or break the experience. For the full episode head here #SantaGPT #ChatGPT #holidayshopping #DickVanDyke #hotchocolate #Sizzler #restaurantrevival #nostalgia #retailfun #holidaytraditions This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Nov 22

Target and Starbucks have partnered to create an exclusive frozen peppermint hot chocolate available only at Starbucks cafes inside Target stores nationwide. This episode, Sponsored A&M Consumer and Retail Group, Mirakl, Ocampo Capital, Infios, and Quorso, explores why this seemingly small move could signal Target's merchandising mojo is returning. Chris loves this idea, calling it "smart merchandising that leverages a true differentiation point." Target Circle 360 members get 24-hour early access. While the impact may be small potatoes compared to Target's larger challenges, it's exactly the kind of creative thinking Target used to do well. Anne highlights an additional experience: select Target stores are featuring weekend hot cocoa bars where kids can customize drinks creating memories and driving foot traffic. Both hosts wonder if this could become Target's next "pumpkin spice latte" moment. Producer Ella agrees this is brilliant... adding a Starbucks drink to her hand means even longer browsing time in Target. For the full episode head here #Target #Starbucks #retailcollaboration #exclusivedrink #Targetstores #holidayshopping #retailmerchandising #Targetcircle360 #coffeeshopretail #retailstrategy This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Nov 22

Google is rolling out major AI shopping features including conversational search, agentic checkout, and an AI that calls stores for you. This episode, sponsored by the A&M Consumer and Retail Group, Mirakl, Ocampo Capital, Infios, and Quorso, sparks a fascinating debate about the future of shopping search. Anne argues Google's comprehensive data ecosystem... from Gmail to Maps to Calendar, gives it an edge over ChatGPT and Perplexity. She believes Google could leapfrog competitors by leveraging existing consumer relationships. Chris pushes back, citing Google Shopping's historical struggles and questioning whether Google's legacy interface might actually hinder innovation. For the full episode head here #GoogleAI #AIshopping #conversationalsearch #agenticAI #ChatGPT #Gemini #retailtech #ecommerce #shoppinginnovation #AIretail #GoogleSearch This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Nov 22

Primark has introduced Buy Now Pay Later options through Klarna and Clearpay... marking a major milestone in BNPL's journey from innovation to mass adoption. This episode, sponsored by the A&M Consumer and Retail Group, Mirakl, Ocampo Capital, Infios, and Quorso, explores what this means for retailers. Chris declares that BNPL has officially "crossed the chasm", seven years after it first emerged at Shop.org in 2018. When you can buy $4 shirts on installments, there's no turning back. Anne shares shocking data: 25% of Americans now use BNPL for groceries, up from 14% just a year ago. For the full episode head here #primark #buynowpaylater #klarna #clearpay #bnpl #retailpayments #paymentinnovation #retailtech #affordablefashion #retailnews This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Nov 22

Grocery Dealz has integrated with Instacart to power same-day delivery directly from its price comparison app. This episode, sponsored by the A&M Consumer and Retail Group, Mirakl, Ocampo Capital, Infios, and Quorso, explores why this partnership could be a game-changer for consumers. Anne and Chris rate this announcement an 8 out of 10, explaining how it justifies delivery fees by maximizing savings through price comparison. Imagine shopping at three different stores for the best deals without leaving your house... Instacart now makes that possible through Grocery Dealz. This is the second time in five months that Grocery Dealz has made headlines on the show, signaling that this Texas startup is becoming a force in grocery innovation. Plus, hear why this partnership could accelerate margin compression across the industry as price transparency becomes the norm. For the full episode head here #grocerydealz #instacart #grocerydelivery #pricecomparison #retailtech #groceryshopping #samedaydelivery #groceryinnovation #retailnews #omnichannel This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Nov 22

Doug McMillon is retiring as Walmart CEO, handing the reins to John Furner in February 2025. This episode, sponsored by the A&M Consumer and Retail Group, Mirakl, Ocampo Capital, Infios, and Quorso, explores McMillon's incredible legacy... 400% stock gains, $576 billion in added market cap, and a cultural transformation that made Walmart a leader in retail innovation. Chris shares a personal story about meeting John Furner and why he believes Furner is the perfect successor. Anne highlights the leadership qualities that set both executives apart.... from McMillon's "fail fast" culture to Furner's empathy-driven approach and curiosity that will be critical as AI reshapes retail. For the full episode head here #walmart #dougmcmillon #johnfurner #retailleadership #ceotransition #retailnews #walmartceo #samwalton #retailinnovation #leadershipstyle This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Nov 20

In this 5 Insightful Minutes episode, Chad Lusk, Partner and Managing Director at A&M Consumer and Retail Group, joins Omni Talk to break down their latest consumer sentiment survey results that every retailer needs to understand. From cautious spending increases to the explosive rise of private label brands, Chad reveals why consumers are trading down, what's driving the shift to lower-price stores, and how retailers can navigate the complex landscape of value-conscious shoppers. You can also read A&MCRG's Consumer Sentiment Survey for Fall 2025 by heading here: alvarezandmarsal-crg.com/insight/cons…y-fall-2025/ 🔑 Topics covered: Why consumers plan to spend more (but it's not optimism) The trade-down trend: cheaper brands and lower-price stores How private label is closing the quality gap with national brands What holiday spending will look like this year Why the middle tier is getting squeezed 🎧 Don't forget to like, comment, and subscribe for more retail insights! #consumertrends #retailstrategy #privatelabel #consumersentiment #omnitalk #retailinsights #holidayretail #retailpodcast #consumerdata #retaileconomics *Sponsored Content* This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Nov 19

In this week’s Omni Talk Retail Fast Five, sponsored by the A&M Consumer and Retail Group , Mirakl , Ocampo Capital , Infios , and Quorso , Chris and Anne discussed: Doug McMillon retiring as Walmart CEO, with John Furner taking over in February ( Source ) Grocery Dealz integrating with Instacart’s Developer Platform for on-demand delivery ( Source ) Primark introducing Buy Now, Pay Later options with Klarna and Clearpay ( Source ) Google launching new AI shopping features including conversational search and agentic checkout ( Source ) Target and Starbucks debuting an exclusive Frozen Peppermint Hot Chocolate ( Source ) And A&M’s Chad Lusk stopped by for Five Insightful Minutes to share takeaways from their latest consumer sentiment survey. There’s all that, plus SantaGPT, Dick Van Dyke turning 100, the perfect hot cocoa recipe, and whether Sizzler’s comeback is rare, medium, or well done. Music by hooksounds.com #RetailNews #WalmartCEO #JohnFurner #DougMcMillon #BNPL #GoogleAI #TargetStarbucks #InstacartIntegration #RetailPodcast #OmniTalk #GroceryDealz #Primark This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Nov 15

The lightning round gets personal as Kelly reveals she'd trade her data to Ulta for holiday discounts (with three sisters and multiple gift exchanges, who can blame her?), Waqas picks "Things to Do in Denver When You're Dead" as his favorite Andy Garcia film, and the panel mourns the potential disappearance of Italian pasta from US shelves. Plus: middle-aged men are revealed as the biggest holiday spenders, Waqas's dishwasher crisis becomes his entire holiday budget (German vs. Korean appliance debate included), and passionate discussions about the superiority of rigatoni and pappardelle over simple spaghetti. Sponsored A&M Consumer and Retail Group, Mirakl, Ocampo Capital, Infios, and Quorso. For the full episode head here #HolidayShopping #RetailTrends #LightningRound #ConsumerBehavior #RetailPodcast This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Nov 15

Dollar General has appointed Travis Nixon as SVP of Artificial Intelligence, tasking him with using AI to optimize supply chain, store operations, and merchandising. But how long before every retailer has a Chief AI Officer—and is this even the right approach? Waqas Khan delivers a masterclass on why standalone AI roles may follow the same fate as Chief Digital Officers, most of whom lasted less than two years before the role dissolved. The panel discusses why Dollar General's SVP approach (rather than C-suite) may be smarter, which executive should oversee AI transformation, and why AI needs to be embedded across all functions rather than siloed. Sponsored A&M Consumer and Retail Group, Mirakl, Ocampo Capital, Infios, and Quorso. For the full episode head here #DollarGeneral #AILeadership #RetailTransformation #ChiefAIOfficer #RetailStrategy This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Nov 15

Target's new "10-4" policy requires employees to smile and wave at customers within 10 feet, and personally greet them within 4 feet. Is this explicit instruction necessary for today's workforce, or a forced, performative approach that signals deeper cultural problems? Former Target store manager Chris Walton shares insider perspective on why this policy reveals how far store culture has declined, while Anne argues that explicit direction is needed for first-time workers entering the retail job market. Kelly calls it "firmly over and out," while Waqas warns it could give employees an excuse to avoid customers entirely. Sponsored A&M Consumer and Retail Group, Mirakl, Ocampo Capital, Infios, and Quorso. For the full episode head here #Target #CustomerService #RetailOperations #StoreManagement #RetailCulture This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Nov 15

Bath & Body Works is bringing Fresh Balsam to Grand Central Terminal, movie theaters, and interactive mall kiosks in what beauty expert Kelly Carey calls "my favorite marketing campaign of the year." But is piping fragrance into public spaces genius brand awareness or an invasive marketing tactic? Kelly breaks down why this campaign is perfectly timed to recapture awareness in a booming fragrance market, while the panel debates the opt-in vs. opt-out question when scent is thrust upon consumers. From middle school Cherry Blossom memories to concerns about sensory overload in movie theaters, this discussion covers the full spectrum of experiential marketing. Sponsored A&M Consumer and Retail Group, Mirakl, Ocampo Capital, Infios, and Quorso. For the full episode head here #BathAndBodyWorks #ExperientialMarketing #HolidayMarketing #FragranceRetail #RetailInnovation This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Nov 15

Amazon is suing Perplexity AI over its Comet shopping agent, claiming it "covertly accesses Amazon customer accounts" and interferes with the curated shopping experience Amazon built over decades. But is this defensive move from the e-commerce giant actually a sign of things to come? Waqas Khan from A&M breaks down the technology protocols at stake, why this feels like a classic incumbent vs. disruptor battle, and how advertising revenue is driving Amazon's aggressive response. Chris argues this is Amazon playing the role of the 1990s brick-and-mortar retailer fighting e-commerce, while the panel debates whether this lawsuit is a negotiation tactic or the first salvo in a long legal war over agentic commerce. Sponsored A&M Consumer and Retail Group, Mirakl, Ocampo Capital, Infios, and Quorso. For the full episode head here #Amazon #Perplexity #AgenticAI #RetailLawsuit #ShoppingAgents #RetailTech This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Nov 15

Adobe's October data reveals a game-changing milestone: generative AI traffic is now converting 16% BETTER than traditional sources—a complete 180 from three months ago when AI traffic converted 9% WORSE. This episode breaks down what Kelly Carey and Waqas Khan from the A&M Consumer and Retail Group think retailers need to know about this inflection point. With AI traffic up 1,200% year-over-year and shoppers spending 44% longer on sites when arriving from AI sources, the experts discuss why this shift makes sense, how consumers are using tools like ChatGPT to cut through digital clutter, and what retailers should be doing RIGHT NOW to prepare for an agentic omnichannel future. Sponsored A&M Consumer and Retail Group, Mirakl, Ocampo Capital, Infios, and Quorso. For the full episode head here #AIcommerce #GenerativeAI #RetailTech #AdobeAnalytics #ChatGPT #ShoppingTrends This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Nov 13

Placer.ai’s CMO Ethan Chernofsky is back... revealing why the “convenience above all” mindset is costing retailers millions and what’s actually driving traffic in 2025. Omni Talk and Placer.ai reunite for their annual tradition of reviewing the retail year that was. In this data-packed episode, Chris and Anne dig into Placer.ai’s latest location analytics to uncover: • Why consumers are visiting more stores but spending less time in them • The “consumer preference epiphany” reshaping retail fundamentals • How Sprouts, HEB, and Barnes & Noble are winning by doubling down on identity • Why the retail middle is dying — and what it takes to survive • The surprising suburban opportunity most brands are missing • Which "dead" brands are quietly staging comebacks Plus: Ethan’s bold prediction for the 2025 holiday season that could reshape Q4 planning forever. Featuring real-world traffic data and performance metrics from America’s top retailers, this episode is required viewing for anyone in retail leadership, store operations, or strategic planning. #retailstrategy #locationanalytics #retailtrends #omnichannel #consumerinsights #retailtech This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Nov 12

In this Retail Fast Five episode, sponsored by the A&M Consumer and Retail Group , Mirakl , Ocampo Capital , Infios , and Quorso , Anne Mezzenga and Chris Walton are joined by the A&M Consumer and Retail Group's Managing Director Waqas Khan and Director Kelly Carey to unpack the biggest retail headlines of the week—from the AI commerce inflection point to Amazon's legal battle with Perplexity. With Adobe data revealing that AI-driven traffic now converts 16% better than traditional channels, the panel breaks down what this seismic shift means for retailers, why Amazon is fighting back against agentic shopping, and whether Target's new "10-4" service policy will actually work. Plus: Bath & Body Works' genius scent marketing play and the truth about Chief AI Officer roles. 🔑 Topics covered: The AI commerce inflection point: Why generative AI traffic is now converting better ( Source ) Amazon vs. Perplexity: The battle for first product search ( Source ) Bath & Body Works' experiential scent campaign across Grand Central and movie theaters ( Source ) Target's controversial 10-4 customer service policy and what it reveals about retail culture ( Source ) Why Chief AI Officer roles may follow the same path as Chief Digital Officers ( Source ) 🎧 Don't forget to like, comment, and subscribe for more retail tech insights! #retailai #generativeai #retailtech #omnitalk #ecommerce #amazonvsperplexity #targetretail #aicommerce #retailinnovation #retailpodcast #bathandbodyworks #agenticai Music by hooksounds.com This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Nov 10

In this Retail Technology Spotlight episode, Nick Matthews, VP of Solutions and Architecture at Wiliot, joins Omni Talk to reveal how Walmart is deploying Bluetooth-enabled IoT technology across all 4,600 U.S. stores and 40 distribution centers. From wireless energy-harvesting tags to real-time pallet tracking, Nick breaks down how Wiliot's ambient IoT technology is reducing food waste by tens of millions of pounds, improving inventory accuracy, and improvingg store operations without requiring associates to change their workflow. If you've ever wondered how retailers are solving the "where is my product?" problem at scale (who hasn't?), then this episode is for you. 🔑 Topics covered: How Wiliot's BLE pixels work and differ from RFID technology Walmart's nationwide deployment strategy and infrastructure requirements Real-time alerts that prevent inventory discrepancies and cold chain breaks Food waste reduction projections for 2026 The concept of "Physical AI" and its retail applications ROI benefits from inventory accuracy to FSMA compliance 🎧 Don't forget to like, comment, and subscribe for more retail tech insights! #retailtech #walmart #IoT #supplychain #inventorymanagement #retailinnovation #foodwaste #omnitalk #bluetoothtechnology #physicalAI #retailpodcast Music by hooksounds.com *Sponsored Content* This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Nov 8

The Lightning Round gets wild this week! From a soccer coach using Chat GPT to devise winning defensive strategies, to Jonathan Bailey's Sexiest Man Alive title, to John Lewis offering hand massages for loyalty members, and Carly Rae Jepsen's baby naming dilemma... Chris and Anne tackle the most entertaining retail and culture moments. Plus, hear their personal Chat GPT success stories and debate whether hand massages at a department store would actually drive traffic. It's retail meets pop culture in the best way possible! Sponsored by the A&M Consumer and Retail Group, Mirakl, Ocampo Capital, Infios, and Quorso. For the full episode head here #chatgpt #AIcoaching #jonathanbailey #sexiestmanalive #johnlewis #loyaltyprograms #carlyraejepsen #retailculture #customerexperience #lightninground This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Nov 8

In a surprising move, GrubHub (owned by Mark Lore's Wonder super app) is partnering with Instacart to enable grocery delivery directly through the GrubHub platform. But this partnership raises major strategic questions: Why would Instacart help a potential future competitor? Chris breaks down the "Greeks bearing gifts" dynamics at play and questions whether this is Mark Lore's chess move toward building the ultimate meal-time super app. Is Instacart making a strategic mistake, or is there a bigger play happening behind the scenes? Sponsored by the A&M Consumer and Retail Group, Mirakl, Ocampo Capital, Infios, and Quorso. For the full episode head here #grubhub #instacart #marklore #wonder #deliverypartnership #grocerydelivery #whitelabel #thirdpartydelivery #retailstrategy #mealplanning This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Nov 8

Kroger is making history as the first retailer to integrate restaurant delivery directly into their grocery app through an expanded partnership with Uber Eats. Now customers can order their weekly groceries AND dinner from local restaurants in one seamless experience, with special benefits for Kroger Boost members. Chris and Anne discuss why this integration is brilliant for the subscription wars and predict when Walmart will respond with a similar Door Dash partnership. Is this the future of grocery shopping? Sponsored by the A&M Consumer and Retail Group, Mirakl, Ocampo Capital, Infios, and Quorso. For the full episode head here #kroger #ubereats #grocerydelivery #restaurantdelivery #krogerboost #subscriptionservices #omnichannel #retailinnovation #fooddelivery #seamlessshopping This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Nov 8

Mondelēz (maker of Oreo and Chips Ahoy) is investing over $40 million in a custom generative AI tool to slash marketing costs by 30-50% and create TV-ready ads for the 2027 Super Bowl. But is building proprietary AI technology the right move, or should CPG brands partner with specialized providers? Chris and Anne debate whether this massive investment will pay off or become a costly sunk cost trap as AI technology rapidly evolves. Anne shares insights from cutting-edge AI advertising demos that are already creating human-likenesses in commercials. Sponsored by the A&M Consumer and Retail Group, Mirakl, Ocampo Capital, Infios, and Quorso. For the full episode head here #mondelez #generativeAI #aimarketing #cpginnovation #accenture #marketingautomation #oreo #advertisingtechnology #aicommercials #retailtech This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Nov 8

Starbucks just revealed that delivery has become a $1 billion annual business, growing 30% year-over-year—and it's changing everything about how we think about coffee shops. With 40% of delivery orders including food, this massive revenue stream raises critical questions about Brian Nichol's turnaround strategy. Should Starbucks double down on automation and dark cafes, or invest in improving the in-store experience? Chris and Anne debate the future of Starbucks as delivery continues to explode. Sponsored by the A&M Consumer and Retail Group, Mirakl, Ocampo Capital, Infios, and Quorso. For the full episode head here #starbucks #coffeedelivery #brianniccol #starbucksstrategy #deliveryservices #ghostkitchens #coffeeshop #retailstrategy #automation #mobilepickup This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Nov 8

Amazon is shaking up Whole Foods with a controversial transformation that has retail experts divided. From robot-powered "ShopBots" in the back room fetching Tide Pods and Pepsi, to a massive 3,800 square foot Amazon Grocery kiosk replacing the coffee shop in Chicago's flagship location, Amazon is testing whether Whole Foods shoppers want mainstream brands alongside their organic kale. Chris and Anne debate whether this move will destroy Whole Foods' brand identity or unlock new value for Amazon's delivery business. Is this the future of grocery, or a mistake that will alienate Whole Foods' core customers? Sponsored by the A&M Consumer and Retail Group, Mirakl, Ocampo Capital, Infios, and Quorso. For the full episode head here #amazon #wholefoods #groceryrobots #retailtech #amazongrocery #grocerydelivery #retailinnovation #shopbots #organicgrocery #mainstreambrands This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Nov 6

Computer vision is transforming retail stores, but most pilots fail to scale beyond proof of concept. In this Omni Talk Ask An Expert episode, hosts Chris Walton and Anne Mezzenga sit down with Joe Serrano (Global Managing Partner, Retail & CPG at HTEC) and Daniel Horton (VP of Engineering & Delivery at HTEC) to reveal the playbook for successful computer vision deployments. Learn why 75% of retail AI pilots fail to scale, which use cases deliver the fastest ROI, and how to evaluate your existing infrastructure before investing in new technology. Joe and Dan share hard-earned lessons about everything from camera requirements and network readiness to privacy concerns and customer trust. Key topics covered: • Why demo accuracy rarely matches real-world performance • How to leverage 60-80% of existing cameras with minor augmentation • The critical difference between customer-facing vs. operational AI deployments • Smart carts, inventory visibility, shrink control, and shelf availability use cases • Privacy, GDPR, and building customer trust with in-store AI • Build vs. buy decisions for computer vision infrastructure Whether you're piloting your first computer vision project or scaling existing implementations, this conversation provides actionable insights to help you avoid costly mistakes and deliver measurable ROI. Join HTEC for their January Webinar: Computer Vision in Action: Cutting Shrink, Boosting Efficiency, and Powering Smarter Stores with Edge AI https://www.brighttalk.com/webcast/21011/656661?utm_source=brighttalk-sharing&utm_medium=web&utm_campaign=linkshare #RetailTech #ComputerVision #ArtificialIntelligence #RetailInnovation #StoreOperations #RetailAI #OmniChannelRetail #InventoryManagement #RetailTransformation #SmartStores This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Nov 5

In this week's Omni Talk Retail Fast Five, sponsored by the A&M Consumer and Retail Group , Mirakl , Ocampo Capital , Infios , and Quorso , Chris and Anne discussed: Amazon's push to add mainstream brands like Pepsi and Doritos to Whole Foods through ShopBots and Amazon Grocery kiosks (Source: Wall Street Journal ) Starbucks crossing the $1 billion milestone in annual delivery sales with 30% quarterly growth (Source: CNBC ) Mondelez investing $40 million in a generative AI tool to slash marketing costs by 30-50% (Source: Reuters ) Kroger expanding its Uber Eats partnership to integrate restaurant delivery directly into the Kroger app across 2,600+ stores (Source: Chain Store Age ) Grubhub partnering with Instacart to offer grocery delivery through its platform nationwide (Source: Supermarket News ) And this month, Chris and Anne handed out the OmniStar Award in partnership with Quorso to Justin Weinstein, EVP and Chief Merchandising and Marketing Officer at Giant Eagle, for leading the 95-year-old retailer's bold $100 million "Because It Matters" brand positioning. There's all that, plus a debate on whether AI-generated ads are the future, why ordering dinner through your grocery app makes perfect sense, and whether hand massages would get Chris into John Lewis for holiday shopping. Music by hooksounds.com #RetailNews #WholeFoods #StarbucksDelivery #RetailTech #GenerativeAI #KrogerUberEats #RetailPodcast #OmniTalk #Mondelez #GrubhubInstacart #RetailInnovation #CoffeeDelivery This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Nov 4

In this Retail Technology Spotlight Series episode, Julie Haleluk, Global Head of Growth at Amazon Shopping Video, and Wayne Purboo, VP of Amazon Advertising and Amazon Shoppable Video, join Omni Talk to reveal the future of social commerce and how AI is transforming the way we shop. From the evolution of shoppable video to agentic commerce, Julie and Wayne break down why social commerce isn't going away, how to measure video content beyond the live moment, and why brands need to clean up their data NOW before AI agents start shopping for customers. If you've ever wondered what's next in retail video and social commerce, this episode is for you. 🔑 Topics covered: How AI is reshaping the customer journey without replacing human connection The difference between social commerce and emerging agentic commerce Why video content lowers return rates and drives purchase confidence How to measure attribution across the evolving customer touchpoint journey What brands must do to prepare for AI agents shopping on behalf of customers Why Shop the Show on Prime Video is changing second-screen shopping Want to get tickets to SoCom? Head to SoCom.live now to register! 🎧 Don't forget to like, comment, and subscribe for more retail tech insights! Want to get tickets to SoCom? Head to SoCom.live now to register! #socialcommerce #amazonlive #shoppablevideo #retailai #ecommerce #omnitalk #retailtech #agenticcommerce #videcommerce #retailinnovation #amazonadvertising #retailpodcast Music by hooksounds.com *Sponsored Content* This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Nov 1

Chris and Anne tackle the week's quirkiest retail stories: Netflix bringing Stranger Things' finale to theaters, Target's Weirdly Hot Santa returns for year two, Lululemon's NFL licensing sparks more debate, and Red Bull drops a $50 advent calendar. Fast takes, sharp opinions, and laughs from retail's most entertaining podcast duo. Sponsored by the A&M Consumer and Retail Group, Mirakl, Ocampo Capital, Infios, and Quorso. 🔔 Follow for weekly lightning rounds! For the full episode head here #strangerthings #targetholiday #redbull #retailmarketing #holidaycampaigns #lightninground #omnitalk This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Nov 1

Amazon unveils AI-powered smart glasses designed to help delivery drivers scan packages, navigate, and capture proof of delivery hands-free. Anne sees potential to reduce device overload for field workers, while Chris worries about long-term health implications and potential lawsuits. Is this the future of last-mile delivery or a Hot Shots-style disaster waiting to happen? Learn about the AR overlay technology, current trials, and what questions retailers should be asking. Sponsored by the A&M Consumer and Retail Group, Mirakl, Ocampo Capital, Infios, and Quorso. 🔔 Follow for delivery innovation insights! For the full episode head here #amazonglasses #deliverytech #AIwearables #lastmile #drivertech #augmentedreality #logisticsinnovation #amazonlogistics This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Nov 1

Lululemon announces its first-ever licensing deal, partnering with all 32 NFL teams to release officially branded apparel. Anne sees opportunity in solving the women's fan gear problem, while Chris warns it cheapens the brand and signals an identity crisis. Who's right? Plus, debate whether this should have been a college athletics play instead, and whether you'll ever see Viking yoga pants in a Lululemon store near you. Sponsored by the A&M Consumer and Retail Group, Mirakl, Ocampo Capital, Infios, and Quorso. 🔔 Follow for heated retail strategy debates! For the full episode head here #lululemon #NFL #sportslicensing #athleisure #brandstrategy #fanapparel #retailpartnerships #sportsfashion This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Nov 1

Walmart and Avery Dennison achieve what was long considered impossible: RFID sensors that work in high-moisture, cold environments for meat, deli, and bakery departments. Chris and Anne explain why this breakthrough represents a domino effect for the smart store of the future, how it tackles food waste and spoilage, and why it will transform online grocery fulfillment. Plus, learn about the FSMA legislation driving this innovation forward. Sponsored by the A&M Consumer and Retail Group, Mirakl, Ocampo Capital, Infios, and Quorso. 🔔 Follow for cutting-edge retail technology insights! For the full episode head here #walmartRFID #averydennison #freshfood #grocerytech #smartstore #inventorymanagement #foodwaste #supplychain This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Nov 1

DoorDash launches a game-changing emergency food response program, offering free delivery for food banks and waiving fees for 300,000 SNAP recipient orders amid the government shutdown crisis. Anne and Chris break down why this move demonstrates the power of third-party logistics platforms, signals improving retailer partnerships, and builds customer loyalty that will last for years. Learn how reactive merchandising and doing good creates a competitive advantage. Sponsored by the A&M Consumer and Retail Group, Mirakl, Ocampo Capital, Infios, and Quorso. 🔔 Follow for insights on retail social responsibility! For the full episode head here #doordash #SNAPbenefits #foodinsecurity #grocerydelivery #retailgivingback #emergencyresponse #socialimpact This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Nov 1

Amazon eliminates 14,000 corporate roles while Target cuts 1,800 positions in what marks one of the darkest days in recent retail history. Chris and Anne share personal insights from their own experiences, discuss the cultural implications of these moves, and offer advice for affected workers. Is this the beginning of an industry-wide trend driven by AI automation? Plus, learn why Target's CEO messaging raises serious questions about accountability and cultural recovery. Sponsored by the A&M Consumer and Retail Group, Mirakl, Ocampo Capital, Infios, and Quorso. 🔔 Follow for more retail workforce insights and career advice! For the full episode head here #amazonlayoffs #targetlayoffs #retailjobs #corporatelayoffs #retailcareer #workforcereduction #AIautomation #retailculture This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Oct 30

AWS's Daniele Stroppa, Worldwide Technical Lead for AWS Partners in Retail, joins Omni Talk to announce October's Retail Tech Startup of the Month: Writer. Daniele breaks down why Writer's full-stack generative AI platform is transforming how retailers and brands automate processes and generate content across their organizations. From their proprietary large language models to pre-built retail-specific agents, Writer offers a specialized solution that accelerates time to production. 🔑 Topics covered: Why Writer stands out in the crowded GenAI landscape How Writer's specialized models differ from general-purpose LLMs Pre-built, pre-vetted agents and workflows for retail Built-in guardrails for consistency and compliance Plug-and-play solutions that accelerate deployment 🎧 Don't forget to like, comment, and subscribe for more retail tech insights! #retailai #generativeai #retailtech #omnitalk #writer #retailinnovation #AWS #retailstartup #contentgeneration #retailpodcast Music by hooksounds.com *Sponsored Content* This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Oct 29

In this week’s Omni Talk Retail Fast Five, sponsored by the A&M Consumer and Retail Group , Mirakl , Ocampo Capital , Infios , and Quorso , Chris and Anne discussed: Amazon and Target’s major layoffs affecting thousands of corporate employees ( Source ) DoorDash launching an Emergency Food Response program for SNAP recipients ( Source ) Walmart and Avery Dennison partnering to track fresh food with breakthrough RFID technology ( Source ) Lululemon venturing into its first licensing deal with the NFL ( Source ) Amazon unveiling smart glasses for its delivery drivers ( Source ) And AWS’s Daniele Stroppa also dropped by to help us hand out this month’s Retail Tech Startup of the Month award. There’s all that, plus Stranger Things movie theater premieres, Target’s weirdly hot Santa returning for year two, and whether Red Bull really gives you wings. Music by hooksounds.com #RetailNews #AmazonLayoffs #TargetLayoffs #DoorDash #WalmartRFID #LululemonNFL #AmazonAIGlasses #RetailPodcast #OmniTalk #RetailTech #RetailInnovation This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Oct 27

In this Retail Technology Spotlight Series episode, Matt Goynes, co-founder and co-CEO of Grocery Dealz, joins Omni Talk to reveal how a Texas startup is improving grocery shopping with AI-powered price comparison. From fighting inflation fatigue to building transparent marketplaces, Matt breaks down how Grocery Dealz is becoming the "Gas Buddy for groceries," why price transparency is finally possible now, and how AI enables seamless product matching across hundreds of stores. If you've ever wondered how much you could save by switching stores or how retailers can compete in a transparent pricing world, this episode is for you. 🔑 Topics covered: How Grocery Dealz compares prices across hundreds of grocery stores Why now is the perfect time for grocery price transparency The AI behind product matching and substitution Building a B2B marketplace for retailers and CPG brands Why retailers are embracing (not fighting) price comparison Defensibility against ChatGPT and AI-powered shopping search 🎧 Don't forget to like, comment, and subscribe for more retail tech insights! #grocerydealz #grocerypricing #retailai #pricetransparency #grocerytech #omnitalk #retailinnovation #agentic #smartretail #retailpodcast #groceryapp #inflationfighting *Sponsored Content* This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Oct 25

In this week's Lightning Round, sponsored by the A&M Consumer and Retail Group, Mirakl, Ocampo Capital, Infios, and Quorso, hosts Chris Walton and Anne Mezzenga are joined by Alvarez & Marsal's Lisa Collier and Manola Soler to tackle Apple's iPhone 17 surge (Lisa's learned to wait out the upgrades!), debate Mr. Bean's comedy versus his impeccable taste in classic Jaguars, worry about OpenAI's Sora creating AI models instead of cat videos, and reveal Manola's meteor shower stargazing plans. Plus birthday shoutouts to the fly himself, Jeff Goldblum! Quick hits, hot takes, and laughs to close out the show! 🔔 Subscribe for delivery and retail tech insights! For the full episode head here #LightningRound #iPhone17 #Apple #MrBean #RowanAtkinson #JaguarEType #OpenAI #Sora #MeteorShower #RetailPodcast #JeffGoldblum #TechTrends #ClassicCars #AIVideo This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Oct 25

DoorDash is piloting autonomous deliveries with Waymo in Metro Phoenix—but will consumers actually embrace robot deliveries? Sponsored by the A&M Consumer and Retail Group, Mirakl, Ocampo Capital, Infios, and Quorso. Lisa Collier is skeptical: "If I'm paying for delivery, I want it handed to me." Manola Soler shares hilarious experiences with delivery robots in Jersey City that couldn't navigate stairs and blocked sidewalks. The panel debates whether this works better in suburban vs. urban environments, the logistics of restaurant employees running orders to vehicles, and whether lower delivery fees would make consumers accept the trade-off. Chris Walton points out this might succeed in suburban America first, where last-mile costs are higher and homes have driveways—not apartment buildings with elevators. 🔔 Subscribe for delivery and retail tech insights! For the full episode head here #doorDash #waymo #autonomousdelivery #selfdriving #retailtech #lastmiledelivery #phoenix #deliveryinnovation This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Oct 25

Wayfair's luxury brand Perigold opens a massive 30,000-square-foot, two-level store in West Palm Beach! Sponsored by the A&M Consumer and Retail Group, Mirakl, Ocampo Capital, Infios, and Quorso. The new location features 150+ luxury home brands, a dedicated sleep center, and expanded kitchen appliances—with many products available to take home or ship within a week (remarkable for furniture!). But is this Restoration Hardware-esque flagship profitable? Manola Soler initially questions the four-wall economics before coming around on the brand-building exercise and quick-turn inventory model. We debate whether Wayfair should have showcased a mix of Perigold's luxury offerings with more accessible Wayfair products—creating a high-low concept no one else in furniture can match. Plus, Lisa emphasizes why planning is the central nervous system that makes these physical experiences work. 🔔 Subscribe for retail strategy! For the full episode head here #wayfair #perigold #luxuryretail #furniture #westpalmbeach #retailstrategy #omnichannel This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Oct 25

New research reveals Gen Z will transform Britain's high streets into social, tech-driven hubs by 2050! Sponsored by the A&M Consumer and Retail Group, Mirakl, Ocampo Capital, Infios, and Quorso. According to American Express research, 65% of Gen Z says each trip should deliver something they can't get online, while 79% want future retail destinations to blend shopping with dining, drinking, and leisure. Three-quarters believe retailers should use AI for immersive in-store experiences. Lisa Collier, fresh from London, shares her perspective on whether this evolution is realistic, drawing parallels to how malls served Boomers. We discuss the importance of experiential touchpoints, planning organizations, and ensuring the technology actually works. Is this clickbait or genuine strategy? Our panel weighs in. 🔔 Subscribe for retail trends! For the full episode head here #genz #retailtrends #highstreet #experientialretail #AIretail #futureofretail #brickandmortar This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Oct 25

Ulta Beauty officially launches its marketplace powered by Mirakl! Sponsored by the A&M Consumer and Retail Group, Mirakl, Ocampo Capital, Infios, and Quorso. The beauty retailer is taking a curated, invitation-only approach to third-party sellers, integrating marketplace listings with unified search, shopping carts, and checkout. Customers can earn Ulta Beauty rewards points on marketplace purchases but can't redeem them on marketplace items... a interesting twist that sparked debate among our panel. Manola Soler shares her expertise on what Ulta needs to get right, balancing breadth of assortment with curation, and how to scale faster without sacrificing brand integrity. We also discuss the challenges of the loyalty program integration and why beauty marketplaces require a different approach than mass retail. 🔔 Subscribe for weekly retail analysis! For the full episode head here #ultabeauty #mirakl #marketplace #beautyretail #ecommerce #retailstrategy #loyaltyprograms This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Oct 25

Walmart makes a bold move partnering with OpenAI to bring shopping directly to ChatGPT! Sponsored by the A&M Consumer and Retail Group, Mirakl, Ocampo Capital, Infios, and Quorso. In this segment, we discuss how users will shop Walmart's massive assortment... including apparel, entertainment, and packaged foods right from ChatGPT with a simple buy button. Fresh food is notably excluded for now, but this strategic decision shows Walmart's thoughtful approach to leveraging its omnichannel advantage against Amazon. Hosts Chris Walton and Anne Mezzenga are joined by Alvarez & Marsal's Lisa Collier and Manola Soler join us to analyze whether this is an "if you can't beat them, join them" moment and what it means for other retailers. We explore the competitive implications, data sharing considerations, and why this move could reshape the "marketplace of marketplaces." 🔔 Subscribe for more retail insights! For the full episode head here #walmart #openai #chatgpt #AIretail #retailtech #amazon #marketplace #omnichannel This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Oct 23

In this 5 Insightful Minutes episode, Marybeth Hays — a former Walmart merchant executive, trusted board member, and colleague of Chris and Anne's at Simbe — joins Omni Talk to discuss the dramatic evolution of retail merchandising. From unified online and in-store assortments to AI-powered shelf intelligence, Marybeth breaks down how modern merchants are becoming true category experts, why trusted real-time data is finally eliminating age-old friction between merchants and operators, and how technologies like RFID, digital shelf labels, and Simbe's Tally robot are improving how retailers understand customer behavior. If you've ever wondered how merchandising is and will continue to transform, this episode is for you. 🔑 Topics covered: The shift from separate online/in-store merchants to unified responsibility How narrower product focus creates deeper category expertise Why trusted, real-time data changes everything for merchants The Blue Moon Beer and orange slice story—and what AI would have caught Navigating the historic tension between merchants and operators Why shelf intelligence requires cross-functional executive sponsorship 🎧 Don't forget to like, comment, and subscribe for more retail tech insights! #retailmerchants #shelfIntelligence #retailtech #omnitalk #smartretail #AIinRetail #retailinnovation #simbe #tally #retailpodcast #merchandising This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Oct 22

In this OmniTalk Retail Fast Five episode, sponsored by the A&M Consumer and Retail Group , Mirakl , Ocampo Capital , Infios , and Quorso , hosts Chris Walton and Anne Mezzenga are joined by Alvarez & Marsal's Lisa Collier and Manola Soler to separate retail fact from fiction across five major headlines transforming the industry. From Walmart's groundbreaking partnership with ChatGPT to Ulta's curated marketplace launch, autonomous deliveries via Waymo, and the future of luxury retail, this episode covers it all. Plus, former Walmart EVP Marybeth Hays stops by for Five Insightful Minutes on how merchandising is evolving with AI, real-time shelf intelligence, and cross-functional collaboration. 🔑 Topics covered: Walmart's strategic move to offer shopping directly on ChatGPT and what it means for Amazon Ulta Beauty's invitation-only marketplace strategy and the balance between curation and scale How Gen Z will transform Britain's high streets into social, tech-driven retail hubs by 2050 Wayfair's 30,000 sq ft luxury Perigold store in West Palm Beach and the high-low merchandising opportunity DoorDash + Waymo's autonomous delivery pilot and the future of last-mile logistics The evolution of merchandising: from backwards-looking data to AI-powered predictive intelligence 🎙️ Special guests: Lisa Collier, Managing Director, Alvarez & Marsal Consumer and Retail Group Manola Soler, Senior Director, Alvarez & Marsal Consumer and Retail Group Marybeth Hays, Former Walmart EVP and Simbe Advisory Board Member 🎧 Don't forget to like, comment, and subscribe for more retail tech insights! #retailtech #omnitalk #walmart #ultabeauty #wayfair #doordash #waymo #retailinnovation #merchandising #retailAI #ecommerce #marketplace #autonomousdelivery #retailpodcast #genz #luxuryretail #smartretail This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Oct 21

Holiday retail is heating up... but this year looks dramatically different. With order counts steady but PO values down 25%, retailers are placing smaller, more frequent bets instead of locking in big inventory buys. Total holiday spend is expected to drop 5%, and gift spending is down 11%. So how do you execute when November and December throw inevitable curve balls? In this episode of the Omni Talk Ask An Expert Series, Chris Walton and Anne Mezzenga sit down with SPS Commerce's Brandon Pierre (VP of Customer Success) and Tony DiPaolo (VP Head of Retail, Sales & Customer Success) to break down the execution risks facing retailers and suppliers this holiday season... and share five actionable tactics you can deploy right now to protect your sales. What You'll Learn: • Why retailers are frontloading inventory but keeping orders leaner than ever • The hidden costs of in-season reaction and supplier strain • How to use supplier scorecarding as your radar for demand spikes • Why OTIF (On-Time-In-Full) metrics matter more than ever this season • Collaboration strategies that help retailers and suppliers react faster • How to prepare for both hot demand and soft sales scenarios Whether you're a retailer, supplier, or brand navigating Q4, this conversation is packed with data insights and practical tactics to help you execute through uncertainty. #RetailTech #HolidayRetail #SupplyChain #RetailStrategy #OTIF #OmniChannel #RetailData #Q4Retail #BlackFriday #RetailExecution This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Oct 18

In this week's Lightning Round, Chris and Anne tackle the Body Shop's comeback (bubble bath for Chris!), debate whether Glen Powell's Running Man will beat Arnold's original, drool over JP Morgan's $3 billion office tower with 19 restaurants, and reveal their National Dessert Day celebrations. Plus birthday shoutouts to McNulty himself, Dominic West. Quick hits, hot takes, and laughs to close out the show! For the full episode head here #LightningRound #BodyShop #RunningMan #OfficeAmenities #RetailNostalgia #JPMorgan #TheWire #RetailPodcast This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Oct 18

Instacart, Uber, and DoorDash are among 11 partners integrating with ChatGPT later this year, making grocery shopping "as simple as having a conversation." Walmart also announced an amorphous partnership with OpenAI. Chris is gobsmacked by the pace of disruption... just two years into the AI revolution. Anne predicts this will reshape UX design and consumer journeys entirely, forcing retailers to rethink how customers discover and purchase products. The hosts discuss why we're in "mile one" of a transformation as significant as the original rise of e-commerce. For the full episode head here #ChatGPT #AIRetail #Instacart #DoorDash #UberEats #OpenAI #ConversationalCommerce #RetailDisruption #AIShopping #SuperApp #RetailTech This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Oct 18

Walmart plans to deploy 90 million Bluetooth sensors across its inventory by end of 2026 in partnership with Wiliot. The "pixels" work like GPS trackers on every item, dramatically enhancing supply chain efficiency and cold chain compliance. Currently in 500 locations, the technology will expand to 4,600 stores and 40+ distribution centers. Chris and Anne discuss how this solves real operational problems... from preventing listeria outbreaks to ensuring strawberries stay fresh... while providing unprecedented inventory visibility that could be crucial as AI shopping assistants reshape consumer behavior. For the full episode head here #Walmart #Wiliot #SupplyChain #InventoryTracking #RetailTech #IoT #FoodSafety #BluetoothSensors #ColdChain #RetailInnovation This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Oct 18

Kroger announces plans to use DoorDash's Dashmart fulfillment service for delivery, joining CVS and other retailers. This comes as Kroger re-examines its Ocado automated warehouse infrastructure and expands DoorDash delivery to all 2,700 stores. Chris worries this signals a lost e-commerce strategy, while Anne focuses on the need for in-store automation. The hosts debate whether Kroger is making the right moves or swinging the pendulum too far away from owned infrastructure toward third-party marketplaces. For the full episode head here #Kroger #DoorDash #GroceryDelivery #Ecommerce #Ocado #Instacart #RetailStrategy #OnlineGrocery #MicroFulfillment This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Oct 18

Walmart opens its first Auto Care Center of the Future in Fayetteville, Arkansas, with plans to expand to 10 locations. Customers can schedule services through the Walmart app, drop their keys in a locker, and shop while receiving real-time updates on their vehicle. With 2,582 auto care centers nationwide, Walmart is transforming a traditionally frustrating experience into a seamless, convenient service. Chris and Anne discuss how this move takes costs out of operations while potentially attracting higher-income customers to Walmart stores. For the full episode head here #WalmartAutoCare #AutoService #RetailInnovation #WalmartPlus #CustomerConvenience #DigitalRetail #AutomotiveServices This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Oct 18

Amazon is launching prescription pickup kiosks at One Medical locations across Los Angeles, starting December 2025. Patients can now pick up prescriptions immediately after their medical appointments using a simple QR code system. The kiosks are stocked with medications tailored to each location's prescribing patterns, and pharmacist consultations are available via video or phone. Chris and Anne debate whether this is a true convenience play or a Trojan horse for Amazon's healthcare ambitions, discussing the friction points and the future of prescription fulfillment. For the full episode head here #AmazonPharmacy #OneMedical #HealthcareInnovation #Prescriptions #AmazonHealthcare #RetailHealth #PharmacyTech This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Oct 15

In this week's Omni Talk Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Simbe, Mirakl, Ocampo Capital, Infios, and ClearDemand, Chris and Anne discussed: Amazon's new in-office prescription kiosks at One Medical locations ( Source ) Walmart opening an auto-care center of the future ( Source ) Kroger using DashMart's for online delivery ( Source ) Walmart partnering with Wiliot to improve inventory tracking ( Source ) The big 3 third-party grocery and food delivery marketplaces – DoorDash, Instacart, and Uber Eats – teaming up with ChatGPT ( Source ) And Nick Matthews, Wiliot's Vice President of Solutions and Architecture, will be joining the show soon to provide more details about Walmart's massive Bluetooth sensor rollout. There's all that, plus The Body Shop's return, The Running Man sequel, JP Morgan's $3 billion office tower, and whether Chris dreams of having his own executive washroom. P.S. Be sure to check out all our other podcasts from the past week here, too: omnitalk.blog/category/podcast/ P.P.S. Also be sure to check out our podcast rankings on Apple Podcasts and on Feedspot Music by hooksounds.com This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Oct 13

In this episode of Investor Perspectives on Retail & the Consumer, Brett Striker, former founder of Maddy and Maize popcorn and professional EOS Implementer, joins Omni Talk to share the brutally honest truth about preparing your business for exit. From wearing every hat as a founder to successfully selling to a competitor, Brett breaks down how to transform chaos into clarity, why structure beats hustle, and how EOS (Entrepreneurial Operating System) turned his business from a 24/7 grind into an asset worth buying. If you’ve ever felt overwhelmed running your business or wondered what it actually takes to build something scalable, this episode is for you. Topics covered: The hidden structural issues that hold businesses back (not just people problems) How to build an accountability chart that actually works Why 136 issues at once means you need a system, not more hours The difference between building a business vs. operating one How EOS set Brett up for a successful exit 🎧 Don’t forget to like, comment, and subscribe for more retail and entrepreneurship insights! #entrepreneur #businessexit #EOS #traction #retailbusiness #omnitalk #entrepreneurship #startup #businessgrowth #retailpodcast This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Oct 11

This lightning round segment from the Omni Talk Retail Fast Five podcast, sponsored by the A&M Consumer and Retail Group, Mirakl, Ocampo Capital, Infios, and Quorso, covers the quirkiest retail and consumer trends of the week. Chris proposes adding Fanatics sports gear to baby registries (Target, are you listening?), debates the merits of "zip coding" in dating, absolutely refuses to try Frank's RedHot gummy bears, and reveals his preference for yellow potato salad. Anne shares her take on each topic, from her single-parent dating radius to why she'd never eat mayo-based salads at summer barbecues. It's retail insights meets rapid-fire fun! For the full episode head here ! #retailtrends #consumertrends #babyregistry #datingtrends #foodtrends #lightninground #retailpodcast #consumerinsights #retailnews #funretail This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Oct 11

This segment from the Omni Talk Retail Fast Five podcast, sponsored by the A&M Consumer and Retail Group, Mirakl, Ocampo Capital, Infios, and Quorso, covers Shein's first permanent move into physical retail with shop-in-shops across French department stores. Chris rates this move a 6.5 out of 10, praising Shein's ability to test demand in physical locations while leveraging their fast-fashion manufacturing prowess. Anne sees additional benefits: attracting aspirational shoppers to luxury department stores, gathering in-person shopping data, and potentially addressing sustainability concerns through in-store returns and recycling. Is this the blueprint for digital-first brands entering physical retail? For the full episode head here ! #shein #fastfashion #physicalretail #shopinshop #omnichannel #fashionretail #retailexpansion #departmentstores #retailstrategy #fashioninnovation This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Oct 11

This segment from the Omni Talk Retail Fast Five podcast, sponsored by the A&M Consumer and Retail Group, Mirakl, Ocampo Capital, Infios, and Quorso, examines Shipt's new chat-to-cart feature powered by Perplexity's Comet browser. While Chris and Anne appreciate the innovation, they question the execution. Requiring customers to download a separate browser creates too much friction for mainstream adoption. Anne and Chris agree it's the right idea at the wrong time... a PR headline that sounds more innovative than it actually is. Will Shipt's AI gamble pay off, or is it too early for consumers to embrace? For the full episode head here #shipt #perplexityai #aishoppingassistant #chattocart #grocerydelivery #retailtech #aiinretail #shoppinginnovation #grocerytech #retailinnovation This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Oct 11

This segment from the Omni Talk Retail Fast Five podcast, sponsored by the A&M Consumer and Retail Group, Mirakl, Ocampo Capital, Infios, and Quorso, tackles Bed Bath & Beyond's announcement of a nationwide franchise system. Chris doesn't hold back, calling this "the single dumbest idea" in the show's eight-year history. Anne tries to find potential benefits for independent retailers but struggles to justify the investment. With the company just emerging from bankruptcy and no clear competitive advantage, is this franchise opportunity a trap for unsuspecting entrepreneurs? Buyer beware! For the full episode head here ! #bedbathandbeyond #retailfranchise #homegoods #franchiseopportunity #retailnews #homefurnishings #retailstrategy #businesswarning #retailfailure This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Oct 11

This segment from the Omni Talk Retail Fast Five podcast, sponsored by the A&M Consumer and Retail Group, Mirakl, Ocampo Capital, Infios, and Quorso, explores PayPal's groundbreaking move to offer 5% cash back on Buy Now Pay Later purchases. Anne shares surprising data from Groceryshop revealing that consumers are using BNPL for everyday essentials like fresh groceries, not just big-ticket items. Chris reflects on his 2017 prediction that BNPL would become ubiquitous... and why this cash back offer is one of the most compelling deals in retail today. Is this the future of consumer payments? For the full episode head here ! #paypal #buynowpaylater #bnpl #cashback #retailpayments #consumerfinance #holidayshopping #paymentinnovation #retailtech #shoppingtrends This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Oct 11

This segment from the Omni Talk Retail Fast Five podcast, sponsored by the A&M Consumer and Retail Group, Mirakl, Ocampo Capital, Infios, and Quorso, examines Amazon's launch of a new private label grocery brand with over 1,000 items priced under $5. Chris and Anne debate whether this move represents a strategic reset or reveals how lost Amazon's grocery strategy has become. Is the "Amazon Grocery" brand name compelling enough to attract budget-conscious shoppers, or should they have leveraged the existing 365 brand from Whole Foods? Tune in for critical analysis on Amazon's latest attempt to crack the grocery code. For the full episode head here ! Amazon private label strategy, budget grocery brands, Amazon Fresh vs Whole Foods, grocery retail competition, value shopping #amazon #amazongrocery #privatelabel #groceryretail #budgetshopping #amazonfresh #retailstrategy #valuebrand #groceryshopping #retailnews This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Oct 9

Are you ready for commerce without websites? In this Omni Talk Expert Series conversation, hosts Chris Walton and Anne Mezzenga sit down with Jon Cleaver (CTO, Sportshoes.com) and Malte Ubl (CTO, Vercel) to explore how composable architecture and AI are reshaping retail's future. Jon shares the inside story of Sportshoes.com's aggressive 7-month website transformation... moving from a frustrating monolithic system to a flexible, composable stack. Malte reveals how modern infrastructure makes it possible to scale from zero to 100,000 compute instances instantly, and why retailers must think API-first to survive the agentic commerce revolution. Key topics covered: • Why composable commerce beats monolithic systems for AI readiness • How to transform your website in 7 months (and keep your job) • The real cost of AI in retail and how to manage it • Why your website won't disappear... but how customers will use it will • Starting your agentic AI experiments with logged-in customers • The critical role of product data enrichment for AI discovery Whether you're a CTO evaluating your tech stack or a merchant trying to understand where retail is heading, this conversation delivers practical insights you can act on today. #RetailTech #ComposableCommerce #AgenticAI #Ecommerce #RetailInnovation #APIFirst #DigitalTransformation *Sponsored Content* This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Oct 8

In this week’s Omni Talk Retail Fast Five, sponsored by the A&M Consumer and Retail Group , Mirakl , Ocampo Capital , Infios , and Quorso , Chris and Anne discussed: Amazon launching a “price-conscious” grocery brand with most products under $5 ( Source ) PayPal tying 5% cash back to BNPL purchases ( Source ) Bed Bath & Beyond’s plans to launch a nationwide franchise system ( Source ) Shipt’s new chat to cart feature with Perplexity ( Source ) Shein making its first permanent move into physical retail ( Source ) And this month’s OmniStar award, in partnership with Quorso, goes to Prabash Coswatte, Chief Operating Officer at Heritage Grocers, for the true omnichannel approach he’s bringing to running a grocery chain across four distinct banners! There’s all that, plus why Chris calls Bed Bath’s franchise plan “the single dumbest idea in the history of this show,” whether Anne would eat Frank’s Red Hot gummy bears, and the surprising stat about BNPL usage for fresh grocery products. P.S. Be sure to check out all our other podcasts from the past week here, too: https://omnitalk.blog/category/podcast/ P.P.S. Also be sure to check out our podcast rankings on Feedspot Music by hooksounds.com #RetailNews #AmazonGrocery #PayPalBNPL #BedBathBeyond #ShiptAI #SheinStores #RetailPodcast #OmniTalk #RetailTech #RetailInnovation #Franchising #ChatToCart This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Oct 7

In this Retail Technology Spotlight Series episode, John Mabe, Product Manager at Dematic, joins Omni Talk to break down the real applications of AI in warehouse operations—separating the hype from what's actually working today. From optimization algorithms to computer vision systems and LLM-powered insights, John explains the three distinct categories of warehouse AI and where each one stands in terms of real-world deployment. Learn why the smallest players struggle to adopt AI, how humanoid robots are closer than you think, and why the "lights out warehouse" might follow a logical path we can already see unfolding. 🔑 Topics covered: The three categories of warehouse AI: Optimization, Vision & Perception, and LLMs Why optimization AI is proven but underutilized by smaller players How computer vision is preventing costly downstream errors today The realistic timeline for humanoid robots at scale (hint: it's sooner than you think) Why LLMs might be the fastest-deploying AI tool in the warehouse The crawl-walk-run approach to AI agents running warehouse operations 🎧 Don't forget to like, comment, and subscribe for more retail tech insights! #warehouseai #retailtech #supplychain #automation #dematic #omnitalk #robotics #computervision #LLM #warehouseautomation #retailpodcast This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Oct 4

This lightning round segment from the Omni Talk Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Mirakl, Ocampo Capital, Infios, and Quorso, covers the fun and quirky stories of the week! Topics include: • Mountain Dew's new "Dirty" cream soda targeting Gen Z and the dirty soda trend • Vegas transportation debate: Taxi or Uber? (Chris and Anne weigh in from Grocery Shop) • Chinese public toilets requiring QR code scans and ad viewing for toilet paper access • Nicole Kidman and Keith Urban's divorce after 19 years... who hits the dating pool first? Plus birthday shoutouts to Brie Larson, Beck Bennett, and the legendary Julie Andrews turning 90! 🔔 Subscribe for weekly retail fun! For the full episode head here #DirtySoda #MountainDew #VegasTravel #PopCulture #RetailNews #LightningRound #GenZTrends #NicoleKidman This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Oct 4

This segment from the Omni Talk Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Mirakl, Ocampo Capital, Infios, and Quorso, explores DoorDash's launch of "Going Out"... adding restaurant reservations and in-store rewards to its app. Chris declares DoorDash the one app he couldn't live without and says these features make it even stickier. Users can now book tables, earn DoorDash credits for reservations, and redeem exclusive in-store offers... all without leaving the app. Anne argues this is as close to a full-service super app as America will get, though she warns the experience needs to be seamless (no manual codes or barcodes like the Groupon days). Both hosts see huge potential for restaurants to drive traffic and for DoorDash to cement itself as the go-to utility for all commerce experiences, from delivery to dining out. 🔔 Subscribe for tech and retail insights! For the full episode head here #DoorDash #RestaurantReservations #GoingOut #SuperApp #FoodDelivery #RestaurantTech #LoyaltyPrograms #DiningExperience #RetailInnovation This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Oct 4

This segment from the Omni Talk Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Mirakl, Ocampo Capital, Infios, and Quorso, covers Sprouts Farmers Market's announcement to open 20 in-store Klatch Coffee cafes across Southern California. Anne explains why this move is perfectly aligned with Sprouts' destination shopping experience... customers who visit Sprouts are in a different mindset, taking time to discover new products and consult with specialized staff. Adding locally-sourced, independent brand coffee creates an elevated experience similar to getting champagne at a department store Chris highlights that Sprouts has massive "dry powder" for growth: they're only in 24 states, just launched their loyalty program, operate an optimized smaller store format, and now add coffee shops as another traffic driver. When shoppers linger with coffee, basket sizes increase... making this a savvy operations play. 🔔 Subscribe for grocery retail insights! For the full episode head here #Sprouts #SproutsFarmersMarket #KlatchCoffee #GroceryInnovation #RetailExperience #CustomerExperience #GroceryTrends #JackSinclair This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Oct 4

This segment from the Omni Talk Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Mirakl, Ocampo Capital, Infios, and Quorso, examines Amazon's decision to close all 19 Fresh grocery stores in the UK. Chris argues this confirms that grocery is incredibly hard to disrupt and that Amazon can't win on freshness, price, or experience without the necessary scale. He predicts Amazon Fresh in the US is "dead on arrival" and questions whether Amazon is making similar mistakes with Whole Foods by moving away from the "Whole Paycheck" premium positioning. Anne agrees that competitors like Sprouts, Lidl, and Aldi are beating Amazon at their own game with better distribution, fresher products, and lower prices. However, both hosts wonder if Amazon's pivot to online grocery could eventually win in a future where automated fulfillment becomes cheaper than in-store operations. 🔔 Subscribe for retail strategy insights! For the full episode head here #AmazonFresh #UKGrocery #WholeFoods #GroceryRetail #RetailStrategy #AmazonGrocery #Lidl #Aldi #Sprouts #OnlineGrocery This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Oct 4

This segment from the Omni Talk Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Mirakl, Ocampo Capital, Infios, and Quorso, analyzes early data from Costco's executive membership early access hours. Since implementing the extra hour of shopping from 9-10am, Placer AI data shows visits are shifting earlier, trips are becoming more efficient (30-45 minutes vs 45-60 minutes), and congestion during peak hours has decreased. Anne argues this transforms Costco from a once-a-week stock-up trip into a quick daily errand destination for millennials and young families, while Chris calls it a masterclass in operations management. With no additional staff required and executive members willing to pay for the perk, is this one of the smartest retail moves of 2025? Could this become the airport lounge problem where everyone upgrades? Chris and Anne break down the implications. 🔔 Subscribe for weekly retail insights! For the full episode head here #Costco #ExecutiveMembership #RetailStrategy #GroceryShopping #PlacerAI #RetailOperations #CustomerExperience #RetailInnovation This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Oct 4

This segment from the Omni Talk Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Mirakl, Ocampo Capital, Infios, and Quorso, explores OpenAI's game-changing announcement: ChatGPT Instant Checkout. Users can now purchase items directly from Etsy sellers and over 1 million Shopify merchants without ever leaving ChatGPT. Chris and Anne debate whether retailers should embrace or block bot traffic, discuss the implications for traditional e-commerce funnels, and explore what "GEO optimization" means in an agentic AI world. With Etsy stock jumping 16% and Shopify up 6%, this feature could reshape how consumers discover and buy products forever. Is this the Google of 2025? Will retailers prepare for agentic shopping experiences or get left behind? Tune in for expert analysis on the biggest e-commerce shift in years. 🔔 Subscribe for more retail insights! For the full episode head here #openai #ChatGPT #InstantCheckout #Etsy #Shopify #EcommerceTrends #AIinRetail #AgenticAI #RetailTech #ConversationalCommerce This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Oct 2

Omni Talk’s Chris Walton and Anne Mezzenga join Groceryshop’s Rocquan Lucas and Ben Miller for the official key takeaways session live from the state at Groceryshop 2025, covering the biggest themes, surprising data points, and provocative predictions from the show. In this comprehensive recap session recorded live on the final day of Groceryshop 2025, the panel share and discuss: The Changing Consumer : Health-conscious shopping reached unprecedented levels at this year’s show. Sessions on GLP-1 medications, functional foods, and better-for-you products were packed as retailers and brands grapple with how dietary preferences and wellness trends are reshaping shopping behavior and store formats. Learn why companies like Danone and Chobani are winning with health positioning and how this impacts everything from loyalty programs to main shop destination decisions. Agentic AI & Trust : AI has moved from hype to practical application. Discover how consumer trust in AI recommendations is evolving, why the shift from SEO to generative engine optimization (GEO) matters, and what it means for investment in earned and shared media over paid channels. Walmart’s mission-based homepage and the role of AI in transforming entire customer experiences take center stage. In-Store Efficiency & Operations : The panel reveals why operational technology delivers the strongest ROI right now. From inventory visibility and shelf intelligence to electronic shelf labels and reducing associate workload, learn which technologies are making stores more productive and why the focus has shifted to backend operations before customer-facing innovations. Digital Demand Creation : Explore the evolution of how brands create awareness and drive purchases through creators, influencers, and content strategies. Understand the balance between planned campaigns and opportunistic viral response, plus why mental availability matters as much as physical availability in today’s grocery landscape. Retail Media Evolution : Enter the “Age of Reckoning” for retail media in grocery. Learn why successful networks must activate both stores and online, move beyond just converting trade spend to capturing brand dollars, and deliver full-funnel experiences rather than just lower-funnel conversion. Automation Economics & Future Predictions : Ocado CEO Tim Steiner’s provocative question sparked debate: Will automated warehouses eventually be cheaper to operate than hypermarkets? The panel discusses this prediction, third-party delivery marketplace dependencies, and whether the industry can afford to be wrong about the future of automation. Practical Challenges : Technology integration pain points, the need for vendor consolidation, macro-economic headwinds including cautious consumers and declining units, plus the importance of associate tool UX for Gen Z employee retention. Key Topics: Groceryshop 2025 recap, health-conscious consumer trends, agentic AI adoption, retail media networks, in-store technology, warehouse automation, digital marketing, influencer strategies, operational efficiency, technology integration, workforce technology Subscribe for comprehensive grocery and retail industry insights! Music by hooksounds.com #GroceryShop2025 #AgenticAI #GLP1 #RetailMedia #GroceryTech #HealthConsciousShopping #Automation This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Oct 2

🏆 September's Retail Tech Startup of the Month: Threedium AWS's Daniele Stroppa joins Omni Talk to reveal how Threedium is improving retail media networks and product experiences through advanced 3D visualization technology. Discover how interactive 3D product displays are boosting conversions by 12%, reducing asset creation costs, and transforming the shopping journey across e-commerce sites and retail media platforms. In this episode, we explore: ✅ How 3D visualization increases buyer confidence and conversion rates ✅ The first B Corp certified spatial web infrastructure company ✅ Sustainability in AI-powered retail technology ✅ Real-world applications: from suitcases to social campaigns ✅ User interaction insights that influence product development ✅ Why Threedium was named one of Deloitte's top 500 fastest-growing tech companies #retailtech #3Dvisualization #retailmedia #Threedium #AWS #ecommerce #retailinnovation #productvisualization #sustainabletech *Sponsored Content* This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Oct 1

In this week’s Omni Talk Retail Fast Five, sponsored by the A&M Consumer and Retail Group , Mirakl , Ocampo Capital , Infios , and Quorso , Chris and Anne discussed: OpenAI’s announcement of ChatGPT Instant Checkout with Etsy ( Source ) Early data showing Costco’s extended hours for Executive Members may be a home run ( Source ) Amazon’s decision to close all Fresh stores in the UK ( Source ) Sprouts Farmers Market opening 20 in-store coffee shops in California ( Source ) DoorDash launching ‘Going Out’ with restaurant reservations and in-store rewards ( Source ) And AWS’s Daniele Stroppa also dropped by to help us hand out September’s Retail Tech Startup of the Month. There’s all that, plus dirty soda, Vegas transportation preferences, and whether Chris would spare a square in a Chinese public toilet. P.S. Be sure to check out all our other podcasts from the past week here, too: https://omnitalk.blog/category/podcast/ P.P.S. Also be sure to check out our podcast rankings on Feedspot Music by hooksounds.com #RetailNews #OpenAI #ChatGPT #CostcoExecutive #AmazonFresh #SproutsCoffee #DoorDashReservations #RetailPodcast #OmniTalk #RetailTech #GroceryInnovation #InstantCheckout This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Oct 1

Neil Stern, CEO of Good Food Holdings, returns to share why smart stores must solve operational problems first, how to change 50 years of consumer behavior, and why premium grocers can't compete on Wheat Thins in an agentic AI world. In this exclusive interview recorded live from the VusionGroup Podcast Studio at Groceryshop 2025, Neil shares: ✅ "As local as possible, global when necessary"— and why it is the opposite of Lidl's strategy ✅ Why most retailers don't actually know what's on their shelves ✅ Smart carts must overcome 50 years of behavior change (like reusable bags) ✅ Real-time budget tracking reduces stress and increases basket size ✅ Operating "10 on difficulty" stores with coffee bars, sushi, barbecue stations ✅ Why retail tech consolidation is necessary and inevitable ✅ Macro challenges: consumers more cautious, units down, 3% internal inflation ✅ Agentic AI threat: differentiation beats price competition on commodities Leading five premium West Coast banners (Metropolitan Market, New Seasons Market, New Leaf Community Markets, Bristol Farms, Lazy Acres), Neil brings a pragmatic consultant's eye to retail operations. With five years as CEO, he's learned that smart store ROI comes first from internal efficiency—understanding shelf inventory, connecting to supply chain and category management—before delivering fancy customer experiences. The agentic AI insight: "If the world is about who can sell Wheat Thins the cheapest, we lose. If agentic is going to search the net and find who's cheapest, we're not going to win that game. I want to sell proprietary food service products that we do well—then I may win the agentic game." Subscribe for more smart store and retail strategy insights! #GoodFoodHoldings #SmartStores #SmartCarts #AgenticAI #RetailDifferentiation #PremiumGrocery #Groceryshop This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Sep 30

Mustafa Bartin, CEO of Migros Turkey, shares his journey from launching online grocery in 1997 as a 23-year-old engineer to leading an $8.5 billion grocer preparing to launch digital-only banking. In this exclusive interview recorded live from the VusionGroup Studio at Groceryshop 2025, Mustafa shares: ✅ Launching online grocery in 1997—possibly Europe's first brick-and-mortar to do so ✅ Why scan-and-go failed culturally but self-service checkout thrives (even for 60-70 year olds) ✅ Turkish shopping behavior: smaller baskets, much higher frequency than US ✅ Managing 3,700 stores with 20%+ online business across multiple banners ✅ The "reverse takeover" where digital leadership took over retail management ✅ Launching digital-only banking vertical within 6 months ✅ ESL and self-service checkout rollout for cost optimization ✅ Competing against 40,000+ discount stores and pure-play online competitors ✅ Why Turkish consumers need "two free hands" for shopping Mustafa's unconventional path led to a rare "reverse takeover" where the online team took management control. With experience spanning nearly three decades in digital grocery, he offers unique insights into cultural differences in retail technology adoption and what works (and doesn't work) across markets. Discover why Turkey's grocery market—dominated by discount stores—creates unique competitive dynamics, and how Migros maintains 20%+ online penetration while preparing to become a financial services provider. Subscribe for more global grocery and retail innovation insights! #MigrosTurkey #OnlineGrocery #FinTech #SelfCheckout #OmniChannel #InternationalRetail #GroceryShop This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Sep 30

Lauren Steinberg, EVP and Chief Digital Officer at Loblaw, reveals how Canada's largest grocer is using multi-agent AI architecture, conversational search, and strategic retail media to dominate digital grocery with just 10 people on the AI team. In this exclusive interview recorded live from the VusionGroup Studio at Groceryshop 2025, Lauren shares: ✅ Multi-agent AI combining LLMs with merchandise agents for personalization ✅ 45% of online grocery add-to-carts happen through search ✅ 10x expansion: from 1,000 to 10,000+ in-store screens with end-caps and in-aisle ✅ Syncing in-store audio and digital screens for unified messaging ✅ The Venn diagram: e-commerce needs retail media, retail media needs loyalty ✅ Building commerce on OpenAI platforms with composable infrastructure ✅ How a lean team of 10 (mostly co-ops) drives AI innovation ✅ 2,400 stores across Canada with 45% online grocery market share ✅ Managing 17 grocery banners under one digital strategy From a family legacy in grocery retail (her great-grandmother founded Steinberg's) to leading digital innovation at Loblaw, Lauren brings a unique perspective on building flexible, composable technology infrastructure that enables rapid experimentation. Discover how Loblaw uses LLMs to analyze behavioral and transactional data to create rich customer profiles, then runs those through merchandise agents to personalize product recommendations while respecting dietary preferences and lifestyle choices. Learn why search "keeps Lauren up at night and wakes her up in the morning" and how Loblaw is preparing for answer engines like ChatGPT and Perplexity to change grocery shopping forever. Subscribe for more AI and retail innovation insights! #Loblaw #AgenticAI #ConversationalSearch #RetailMedia #GroceryTech #AIPersonalization #Groceryshop This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Sep 30

Liz Roche, VP of Media and Measurement at Albertsons Media Collective, reveals how the retail media giant is expanding into full-funnel activation and using rigorous measurement to prove business outcomes that matter. In this exclusive interview, recorded live from the VusionGroup Podcast Studio at Groceryshop 2025, Liz shares: ✅ Three-channel strategy with CPG spend matching: influencers, in-store screens, on-site ads ✅ Over 2,200 stores across 13 of top 15 DMAs reaching 47 million loyal shoppers ✅ Moving from vanity metrics to KPIs tied to category growth and brand LTV ✅ Using matched market and synthetic control methodologies for sales lift ✅ Multi-cell testing to find channel combination arbitrage (1+1=3) ✅ In-house measurement capabilities: attribution, marketing science, research analytics ✅ Digital out-of-home and last-mile opportunities in grocery ✅ Screens in high-dwell areas: deli, meat counter, pharmacy With experience spanning Meta, LinkedIn, publishing, and agencies before joining Albertsons nearly a year ago, Liz brings a unique perspective on retail media measurement. Discover how Albertsons leverages scale and divisional structure to run sophisticated experiments isolating variables and proving incremental sales lift. Learn why Albertsons believes "when our clients are winning, we're winning" and how that philosophy drives their focus on moving units, not just metrics. Subscribe for more retail media and measurement insights! #RetailMedia #Albertsons #MarketingMeasurement #InfluencerMarketing #SalesLift #Groceryshop This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Sep 30

Prabash Coswatte,, COO of Heritage Grocers Group, reveals the operational secrets behind running four regional grocery banners and why consolidation is the future for mid-tier retailers. In this exclusive interview recorded live from the VusionGroup Podcast Studio at Groceryshop 2025, Prabash shares: ✅ Operating Cardenas, Los Altos, Tony's, and El Rancho as distinct regional banners ✅ The "groceraunt" concept—stores as part grocery, part restaurant, full theater ✅ Making tortillas from corn kernel to masa to chips in a single day in-store ✅ Weekly sales recap emails that drive fierce store-level competition ✅ Fresh item management technology delivering shrink savings AND sales lifts ✅ Pricing agility strategies in uncertain economic times ✅ Why regional grocery consolidation is inevitable and necessary ✅ Balancing technology investment with customer-first operations From his 18-year retail journey starting at 99 Cents Only Stores to becoming COO overseeing operations, manufacturing, and logistics at a $3 billion regional grocer, Prabash brings hard-won insights into what it takes to compete against giants like Walmart and Kroger. Discover how Heritage maintains what makes each banner special while achieving back-office efficiency, and why fresh-forward merchandising with full butcher shops and in-store kitchens creates the differentiation regional grocers need. Subscribe for more grocery and retail insights from industry leaders! #HeritageGrocers #RegionalGrocery #GroceryOperations #RetailConsolidation #FreshRetail #Groceryshop This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Sep 30

Justin Weinstein, EVP and Chief Merchandising and Marketing Officer at Giant Eagle, reveals the 95-year-old family-owned grocer's massive $100 million "Because It Matters" investment strategy and new brand positioning. In this exclusive interview recorded live from the VusionGroup Podcast Studio at Groceryshop 2025, Justin shares: ✅ The $100M investment split across everyday value, quality/service, and modern stores ✅ How GLP-1 medications are reshaping grocery merchandising and protein assortment ✅ The LEAP retail media network (Loyalty, Experiences, Audiences, Partnerships) ✅ Customer-back versus monetization-back approach to retail media ✅ Training investment in butchers, bakers, cheesemongers, and cake decorators ✅ Regional grocery strategy for price-conscious consumers ✅ Being there for life's moments that matter—from graduations to Thanksgiving From his seven-plus years at Giant Eagle spanning digital, loyalty, personalization, and customer experience roles, Justin brings unique insights into how regional grocers can compete in today's challenging environment. Discover how Giant Eagle is reinvesting in physical stores while adapting to health trends like GLP-1s that are driving massive shifts in protein demand. Learn how Giant Eagle is connecting merchandising, marketing, retail media, and e-commerce into one unified commercial strategy focused on what matters most to customers. Subscribe for more grocery and retail insights from industry leaders! #gianteagle #GroceryRetail #RetailMedia #CustomerExperience #RegionalGrocery #GLP1 #Groceryshop This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Sep 30

Joel Rampoldt, CEO of Lidl US, makes his first appearance on Omni Talk to reveal how the European discount grocery powerhouse is approaching the American market with fresh-forward products and unbeatable value. In this exclusive interview recorded live from the VusionGroup Podcast Studio at GroceryShop 2025, Joel shares: ✅ Lidl's unique position as part of the Schwarz Group (4th largest retailer in the world) ✅ Why they lead with fresh produce, bakery, and protein—not cans and boxes ✅ Their 190-store footprint strategy across the East Coast ✅ The 13,000 square foot curated format that gets customers in and out quickly ✅ Electronic shelf label innovation saving 22 hours per store per week ✅ Building multi-billion dollar private brands Americans can trust ✅ The "my kids will eat it test" for private brand success From a surprise dinner invitation to becoming CEO, Joel shares his journey and vision for bringing European discount grocery excellence to the US. Discover how Lidl differentiates on quality and price with items like their famous 49-cent imported French croissants, specialty European chocolates, and authentic Italian cheeses—all while maintaining "best quality, best price." Learn how Lidl balances being "as global as possible, as local as necessary" in the competitive US grocery market. Subscribe for more grocery and retail insights from industry CEOs! #LidlUS #DiscountGrocery #PrivateBrand #GroceryInnovation #RetailTechnology #Groceryshop This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Sep 30

Harvey Ma, VP and GM of Retail Media at Sam's Club MAP, reveals how the company is pioneering the retail experience network (RXN) - moving beyond traditional retail media to create measurable, memorable experiences for members. In this exclusive interview recorded live from the VusionGroup Studio at Groceryshop 2025, Harvey shares: ✅ Why Sam's Club MAP transformed from a retail media network to a retail experience network ✅ The NASCAR race car strategy that drove member acquisition in Nashville ✅ How their new app platform enables dynamic retail media experiences ✅ The role of AI and agentic technology in retail media's future ✅ Innovative measurement strategies for experiential marketing ✅ The balance between Scan and Go technology and personal cashier interactions With 15 years in retail media, Harvey brings unparalleled insights into measurement innovation, experiential marketing, and the future of AI in retail. From interactive in-store experiences to agent-to-agent transactions, discover how Sam's Club MAP is setting new standards for member engagement. Subscribe for more retail tech insights from industry leaders! #RetailMedia #SamsClub #RetailInnovation #AI #GroceryShop #ExperientialMarketing #RetailTechnology This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Sep 27

In this week’s Omni Talk Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Mirakl, Ocampo Capital, Infios, and Quorso, A&M’s Joanna Rangarajan and Mohit Mohal joined Chris and Anne to discuss Nike x Skims partnership implications, Jaden Smith's appointment as Christian Louboutin's first men's creative director, AI search queries in daily life, and more! Our panel analyzes which brand benefits more from the Nike-Skims collab, the generational shift in luxury creative leadership, and shares personal AI search experiences. Plus, Star Wars movie plans and weekend cooking adventures! For the full Fast Five episode head here #NikexSkims #ChristianLouboutin #JadenSmith #AI #ecommerce #retailfulfillment This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Sep 27

In this week’s Omni Talk Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Mirakl, Ocampo Capital, Infios, and Quorso, A&M’s Joanna Rangarajan and Mohit Mohal joined Chris and Anne to discuss Kroger's decision to bring back paper coupons alongside their digital offerings. Our experts debate whether this move represents smart customer listening or a step backward, exploring the psychology of tangible deals and how this serves different customer segments. With 40% of consumers preferring paper coupons for their tangible feel, we analyze this surprising retail strategy! For the full Fast Five episode head here #Kroger #ecommerce #retailfulfillment #Coupons #Grocery This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Sep 27

In this week’s Omni Talk Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Mirakl, Ocampo Capital, Infios, and Quorso, A&M’s Joanna Rangarajan and Mohit Mohal joined Chris and Anne to analyze Sephora's launch of My Sephora Storefront, giving influencers customizable digital storefronts. With 70-75% of beauty purchases influenced by social media, we explore how this platform eliminates friction for creators and followers while positioning Sephora for AI-powered discovery. Our panel discusses the benefits for all parties and whether this move is transformational or evolutionary! For the full Fast Five episode head here #Sephora #ecommerce #retailfulfillment #MySephoraStorefront #Creator #influencers This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Sep 27

In this week’s Omni Talk Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Mirakl, Ocampo Capital, Infios, and Quorso, A&M’s Joanna Rangarajan and Mohit Mohal joined Chris and Anne to explore Google's major move to integrate Gemini AI into Chrome for all users. Our retail experts discuss how retailers should prepare for generative engine optimization (GEO), the shift from traditional SEO, and strategies for succeeding across multiple AI platforms. Learn why diversification is key and how this chess move positions Google against ChatGPT and other AI search engines! For the full Fast Five episode head here #AI #GEO #SEO #ecommerce #retailfulfillment #gemini #Google #AIintegration This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Sep 27

In this week’s Omni Talk Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Mirakl, Ocampo Capital, Infios, and Quorso, A&M’s Joanna Rangarajan and Mohit Mohal joined Chris and Anne to debate Amazon's partnership with Winn Dixie for grocery delivery in Florida. Our panel explores whether regional grocers should partner with their biggest competitive threat, the strategic implications for both companies, and how this fits into Amazon's broader grocery expansion. From market reach to brand control, we analyze all angles of this controversial partnership! For the full Fast Five episode head here #Amazon #Grocery #WinnDixie #ecommerce #retailfulfillment This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Sep 27

In this week’s Omni Talk Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Mirakl, Ocampo Capital, Infios, and Quorso, A&M’s Joanna Rangarajan and Mohit Mohal joined Chris and Anne to analyze Walmart's groundbreaking move to deliver refrigerated and reconstituted prescriptions nationwide. From GLP-1s to insulin and pediatric medications, discover why our experts scored this move between 8-11 out of 10 for significance. We explore the convenience factor, competitive implications for CVS and Walgreens, and how this positions Walmart in the massive healthcare market. Tune in for expert insights on retail's healthcare evolution! For the full Fast Five episode head here #ecommerce #retailfulfillment #Walmart #rx #pharmacy This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Sep 25

Join Chris Walton and Anne Mezzenga for an exclusive preview of the most innovative grocery technologies showcased at Groceryshop 2025. From AI-powered price comparison platforms to intelligent in-store audio advertising, discover the cutting-edge solutions helping grocers optimize operations, reduce costs, and enhance customer experiences. Featured companies and innovations: Grocery Dealz - The "Gas Buddy for groceries" revolutionizing price transparency Buncha - Neighborhood-based delivery solutions reducing last-mile costs Fintech - Scan-based trading technology freeing up cash flow Gain - AI employees transforming supplier negotiations Constructor - Advanced search and discovery powered by machine learning Jukee AI - Real-time AI-generated in-store audio advertising Whether you're a grocery executive, retail technology professional, or industry enthusiast, this deep dive into grocery innovation will give you the insights needed to stay ahead of rapidly evolving consumer expectations and prepare you for Groceryshop 2025. #GroceryTech #RetailInnovation #GroceryShop2024 #FoodTech #RetailTechnology #AI #SupplyChain #LastMileDelivery #PriceComparison #RetailMedia This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Sep 25

In this 5 Insightful Minutes episode, David Dorf, Global Head of Retail Industry Solutions at AWS, joins Omni Talk to break down the explosive growth of agentic commerce and what retailers need to know for the upcoming holiday season. From Amazon's "Buy for Me" to Google's shopping agents, David reveals how the "agentic wars" have begun and are moving faster than anyone predicted. He shares critical insights on optimizing for both humans and agents, the shift from SEO to GEO (Generative Engine Optimization), and why retailers need to think strategically about inbound, outbound, and on-site agent strategies. 🔑 Topics covered: - The rapid acceleration of AI agents in retail over the past 6 months - How to prepare for a holiday season dominated by agent-driven shopping - Three essential agent strategies: inbound, outbound, and on-site - Technical infrastructure needed for successful agentic commerce - Why retailers need Chief AI Officers and domain-specific LLMs - The future of agentic commerce and its potential to disrupt retail like e-commerce did in the 1990s 🎧 Don't forget to like, comment, and subscribe for more retail tech insights! #agenticcommerce #retailai #aws #retailtech #omnitalk #ecommerce #aiagents #retailinnovation #daviddorf #retailpodcast This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Sep 24

In this week’s Omni Talk Retail Fast Five, sponsored by the A&M Consumer and Retail Group , Mirakl , Ocampo Capital , Infios , and Quorso , A&M’s Joanna Rangarajan and Mohit Mohal joined Chris and Anne to discuss: Walmart’s nationwide refrigerated prescription delivery – The retail giant becomes the first to deliver refrigerated and reconstituted prescriptions alongside groceries in one order, including insulin, GLP-1s, and pediatric medications ( Source ) Amazon launching online Winn Dixie grocery delivery in Florida – Amazon now offers the full Winn Dixie assortment with over 16,000 items for delivery in Jacksonville and Orlando areas ( Source ) Google adding Gemini to Chrome for all users – Google rolls out AI capabilities to Chrome browsers on Mac, Windows, and mobile devices as it pushes to bolster AI search capabilities ( Source ) Sephora launching My Sephora Storefront – The beauty retailer debuts a new affiliate platform giving influencers customizable digital storefronts and commission opportunities ( Source ) Kroger bringing back paper coupons – The grocery chain reintroduces physical coupon flyers alongside digital deals, featuring a single barcode for easy scanning at checkout ( Source ) And AWS’s David Dorff also dropped by for 5 Insightful Minutes on how retailers should prepare for AI-powered shopping agents. There’s all that, plus discussions on Nike’s Skims collaboration, Jaden Smith’s appointment as Christian Louboutin’s creative director, and how long it will take Mohit to run out and see the new Mandalorian movie. P.S. Be sure to check out all our other podcasts from the past week here, too: https://omnitalk.blog/category/podcast/ P.P.S. Also be sure to check out our podcast rankings on Feedspot Music by hooksounds.com #RetailNews #WalmartRX #AmazonGrocery #GoogleGemini #RetailTech #SephoraInfluencers #RetailPodcast #OmniTalk #AgenticAI #RetailInnovation #KrogerCoupons #RetailTrends This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Sep 20

The lightning round from the Omni Talk Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Mirakl, Ocampo Capital, Infios, and Quorso, features Chris and Anne's French-themed rapid-fire preferences while broadcasting live from Paris. From pastry choices to historical emperors, it's a fun cultural exploration. 29:21 – Croissant vs pain au chocolat debate 30:02 – Langoustines vs escargot preferences 30:49 – Paris Metro vs London Tube comparison 31:22 – Napoleon vs Genghis Khan emperor choice For the full #fastfive episode head here: https://youtu.be/xSLvyg5Sze4 #paris #nrfeurope #french #culture #travel This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Sep 20

This segment from the Omni Talk Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Mirakl, Ocampo Capital, Infios, and Quorso, explores survey data showing nearly half of AI search users prefer these tools over Google. Chris and Anne discuss implications for retail discovery and the coming agentic AI revolution. 25:56 – 45% prefer AI tools over Google for clarity and speed 27:11 – Agentic AI's potential amplification effect 28:19 – Holiday shopping behavior predictions For the full #fastfive episode head here: https://youtu.be/xSLvyg5Sze4 #aisearch #google #chatgpt #ecommerce #consumertrends This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Sep 20

This segment from the Omni Talk Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Mirakl, Ocampo Capital, Infios, and Quorso, analyzes PacSun's groundbreaking Youth Advisory Council featuring top influencers. Chris and Anne debate whether this represents genuine youth engagement or clever marketing, and what it means for retail's future. 20:16 – Industry-first youth advisory structure 22:13 – Influencer-as-advisor model advantages 24:20 – CEO Brieane Olson's culture-building success For the full #fastfive episode head here: https://youtu.be/xSLvyg5Sze4 #pacsun #youthmarketing #influencers #genz #retail This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Sep 20

This segment from the Omni Talk Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Mirakl, Ocampo Capital, Infios, and Quorso, examines Starbucks' deployment of computer vision technology to track inventory and improve order fulfillment. Chris and Anne discuss how this addresses the chain's persistent speed and stock-out challenges. 15:28 – Computer vision deployment across North America 17:17 – The four-minute order fulfillment challenge 18:07 – Reliability as Starbucks' core value proposition For the full #fastfive episode head here: https://youtu.be/xSLvyg5Sze4 #starbucks #computervision #AI #inventory #efficiency This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Sep 20

This segment from the Omni Talk Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Mirakl, Ocampo Capital, Infios, and Quorso, explores Walgreens' strategic move into party supplies following Party City's closure. Chris and Anne analyze the $2 billion market opportunity and why former Party City executive Tracey Koller's merchandising expertise makes this expansion particularly smart. 10:22 – The $2 billion party supply opportunity 11:17 – Emergency shopping use cases and convenience factor 13:01 – Tracy Kolder's merchandising background advantage For the full #fastfive episode head here: https://youtu.be/xSLvyg5Sze4 #walgreens #partysupplies #partycity #convenience #retail This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Sep 20

This segment from the Omni Talk Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Mirakl, Ocampo Capital, Infios, and Quorso, dives into Kroger's strategic review of its automated fulfillment network. Chris and Anne discuss why interim CEO Ron Sargent is conducting a site-by-site analysis of Ocado-powered facilities and what this means for the future of grocery automation in America. 06:18 – Kroger's automated fulfillment challenges 07:48 – Urban density vs. rural viability analysis 08:54 – Implications for Amazon's grocery strategy For the full #fastfive episode head here: https://youtu.be/xSLvyg5Sze4 #kroger #groceryautomation #ocado #ecommerce #retailfulfillment This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Sep 18

EXCLUSIVE: Sam's Club's Chief Experience Officer Diana Marshall reveals how "exit arches" use computer vision to eliminate receipt checks chainwide, plus complete app/website redesign details. Recorded live from the VusionGroup Podcast Studio, From NRF Europe, discover Sam's Club's rapid innovation cycle: ✅ Exit arches deployed chainwide in under 1 year eliminating receipt checks ✅ Complete website/app redesign addressing speed and personalization ✅ New stores with 6-7x larger back rooms supporting 18% e-commerce growth ✅ Member feedback loop driving innovation from problem to solution ✅ Holiday strategy including travel packages and curated gift guides ✅ Experimental philosophy maintained since 1983 founding The breakthrough: Computer vision works for both Scan and Go users AND traditional register checkout customers. 🎯 Perfect for: Retail technologists, membership business operators, customer experience professionals, and computer vision enthusiasts. #SamsClub #ExitArches #ComputerVision #RetailInnovation #MembershipRetail This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Sep 18

EXCLUSIVE: Kiko Milano's CEO Simone Dominici reveals how customer feedback led to breakthrough one-handed lipstick innovation and shares ambitious US expansion plans. Recorded live from the VusionGroup Podcast Studio at NRF Europe, we discover how the Italian beauty disruptor operates across 73 countries: ✅ One-handed lipstick designed for social media content creation ✅ Hybrid US expansion strategy across stores, e-commerce, Amazon, TikTok Shop, and department stores ✅ Partnership with Reliance Beauty for India market entry (Delhi stores opening October 2025) ✅ Unified commerce enabling beauty advisors to complete transactions via iPhone ✅ AI pricing 450+ new products annually across global markets ✅ Evolution from mass retailer to global beauty icon The innovation: "You don't want to leave your iPhone to uncap your lip gloss" while recording content or during interviews. 🎯 Perfect for: Beauty industry professionals, retail expansion strategists, innovation managers, and social commerce enthusiasts. #KikoMilano #BeautyInnovation #GlobalExpansion #UnifiedCommerce #SocialBeauty This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Sep 18

EXCLUSIVE: Carrefour's Innovation Director Helene Labaume reveals how one of the world's largest retailers (90+ billion revenue) manages breakthrough technology adoption across 40+ countries. Recorded live from the VusionGroup Podcast Studio on NRF Europe's final day, we discover Carrefour's systematic innovation approach: ✅ Why they invested in "immature" computer vision 5 years ago (now scaling to stores) ✅ Its venture fund's 4 strategic investment streams ✅ Smart glasses "deep dive" with use cases for consumers AND associates ✅ AI product formulation: improving recipes and creating vegan alternatives ✅ CEO support as the secret weapon for innovation communication ✅ Future retail vision: AI + Technology + Human connection The philosophy: "If you see a connected barbecue launched by Carrefour, it won't be us"—they focus on disruption, not gimmicks. 🎯 Perfect for: Innovation managers, retail executives, VC professionals, and anyone interested in long-term technology adoption strategies. #Carrefour #GlobalRetail #RetailInnovation #ComputerVision #SmartGlasses This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Sep 18

EXCLUSIVE: Douglas Group's Chief Customer Officer Philipp Andrée reveals how teenagers are revolutionizing premium beauty with product expertise that shocks industry veterans. Recorded live from the VusionGroup Podcast Studio at NRF Europe, we discover how Europe's largest premium beauty retailer leads both online AND offline: ✅ Why groups of 15-year-olds "take over" Douglas stores (in the best way) ✅ AI virtual shopping assistants trained by 19,000 beauty advisors ✅ How 62 million loyalty members enable personalization at scale ✅ User-generated content strategy using micro-influencers and store employees ✅ Beauty mirrors and skin analyzers working across all channels ✅ "Omnipresence" philosophy: ecosystem first, purchases second The transformation: Gen Z's deep product knowledge and TikTok engagement creates "fans for life" driving natural industry growth. 🎯 Perfect for: Beauty industry professionals, retail marketers, personalization experts, and anyone tracking Gen Z consumer behavior. #DouglasGroup #PremiumBeauty #AIPersonalization #GenZBeauty #BeautyTech This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Sep 18

EXCLUSIVE: REWE Digital's Anika Vooes discusses how REWE successfully iterated autonomous store experimentation into success by moving technology interactions from entrance to exit. Recorded live from the VusionGroup Podcast Studio at NRF Europe, discover the innovation philosophy behind some of Europe's largest retail experiments: ✅ Why "lighthouse projects" illuminate innovation value for entire organizations ✅ The customer behavior insight that changed everything in autonomous stores ✅ "People earning today's money vs. tomorrow's money" innovation justification ✅ Why focusing on 2 big projects beats managing hundreds of initiatives ✅ Test-fail-learn-adapt cycle that turns setbacks into breakthroughs ✅ Corporate-startup partnership challenges and solutions The transformation: Moving from complex entry scanning to magical exit checkout boosted adoption by aligning with natural shopping behavior. 🎯 Perfect for: Innovation managers, retail technologists, corporate venture teams, and anyone interested in systematic innovation approaches. This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Sep 17

In this week’s Omni Talk Retail Fast Five, sponsored by the A&M Consumer and Retail Group , Mirakl , Ocampo Capital , Infios , and Quorso , Chris and Anne discussed: Kroger’s evaluation of its automated e-commerce fulfillment network ( Source ) Walgreens dedicating in-store space to party supplies and expanding assortment ( Source ) Starbucks deploying computer vision technology to track in-store inventory ( Source ) Pacsun announcing the formation of an industry-first youth advisory council ( Source ) Nearly half of AI search users preferring AI tools over Google ( Source ) There’s all that, plus croissants versus pain au chocolat, escargot versus languostines, and whether the Paris Metro beats the London Tube. P.S. Be sure to check out all our other podcasts from the past week here, too: https://omnitalk.blog/category/podcast/ P.P.S. Also be sure to check out our podcast rankings on Feedspot Music by hooksounds.com #RetailNews #KrogerAutomation #WalgreensPartySupplies #StarbucksAI #PacsunYouth #AISearch #RetailPodcast #OmniTalk #RetailTech #ComputerVision #AutomatedFulfillment This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Sep 17

EXCLUSIVE: Dunkin' Benelux's Nacho Carnes reveals how they transformed bankruptcy into rapid growth through flavor-focused strategy and data-driven personalization. From the VusionGroup Podcast Studio at NRF Europe, Nacho shares the remarkable turnaround story with us including: ✅ How "flavor as strategy" differentiates them from competitors ✅ Dubai chocolate donuts and donut printing for personalization ✅ Individual QR code promotions based on customer engagement levels ✅ First-time Digital Out of Home and Connected TV campaigns ✅ Why incrementality beats attribution for measuring true ROI ✅ Breaking down data silos to create unified customer profiles ✅ Company ownership strategy vs. franchising for data control The transformation: From bankruptcy to weekly growth through cultural research, technology infrastructure, and personalized customer experiences. 🎯 Perfect for: QSR operators, franchise leaders, data strategists, and anyone interested in post-crisis business transformation. #DunkinBenelux #QSRStrategy #FlavorStrategy #DataPersonalization #RetailTransformation This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Sep 17

EXCLUSIVE: MC Sonae's Head of Tech Experimentation, Rafael Pires, reveals how Portugal's leading retailer has been pioneering retail innovation for 9 years straight. Rafael Pires shares insights live from the VusionGroup Podcast Studio at NRF Europe on: ✅ Why "gut feeling" often beats complex evaluation matrices ✅ How they filter 100+ annual tech initiatives down to executable pilots ✅ The breakthrough in-store analytics that tracks customers like e-commerce ✅ Why autonomous robots + AI will transform retail in the next 10 years ✅ How to balance moonshot experiments with incremental improvements ✅ The culture that allows failure and learning from "hype" technologies Rare behind-the-scenes look at how a major retailer actually makes technology decisions and manages innovation at scale. 🎯 Essential for: Innovation managers, retail technologists, startup founders, and anyone interested in systematic experimentation. #RetailInnovation #TechnologyExperimentation #MCSonae #InStoreAnalytics #RetailTech This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Sep 16

EXCLUSIVE: Instacart's VP of Commercial Partnerships Ryan Hamburger breaks down the metrics that matter and reveals how the company is preparing for an agentic AI future. Recorded live from the VusionGroup Podcast Studio at NRF Europe in Paris, Ryan shares insights on: ✅ Why affordability is reshaping grocery delivery strategy ✅ The 10% growth advantage for retailers with in-store pricing ✅ How Instacart delivers 70-75% incremental sales (not just channel shifting) ✅ European expansion plans with Aldi and Morrison's partnerships ✅ Why they were "one of the first to launch the operator model with OpenAI" ✅ The "hurry up and wait" reality of preparing for agentic shopping Key revelation: "We're not a retailer. We never want to be a retailer" - learn why this philosophy drives their partnership success. 🎯 Essential for: Grocery executives, partnership managers, retail technologists, and anyone tracking the future of AI-powered commerce. #Instacart #GroceryDelivery #RetailPartnerships #AgenticAI #RetailTechnology This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Sep 16

EXCLUSIVE: NRF President & CEO Matt Shay reveals what topics are dominating every retail boardroom conversation and shares his outlook for the industry's future. In this must-watch interview recorded live from the VusionGroup studio at NRF Europe's inaugural show in Paris, Matt breaks down: ✅ Why retail is outperforming growth forecasts (and the hidden reason why) ✅ The #1, #2, AND #3 priority for every retail CEO right now ✅ How job market shifts directly impact consumer spending ✅ The "antiquated" perception of retail that needs to change ✅ What the top 10% consuming 50%+ means for retailers Key insights on consumer behavior, and retail innovation that every industry professional needs to hear. 🎯 Perfect for: Retail executives, policy professionals, industry analysts, and anyone tracking economic trends affecting consumer spending. #NRF #RetailIndustry #RetailInnovation #ConsumerTrends This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Sep 15

Go behind the scenes at Walmart’s New York Fashion Week pop-up with Denise Incandela, EVP of Fashion at Walmart, and designer Brandon Maxwell, Creative Director for Scoop and Free Assembly, and the designer behind his own celebrated luxury brand. Discover how Walmart is democratizing fashion through elevated private brands, exclusive collaborations, and experiential retail moments in the heart of NYC. From 100% inventory growth this season to Free Assembly rolling out in every Walmart store nationwide and Scoop expanding to half the fleet, Walmart’s fashion transformation is reaching millions more customers than ever before - all at price points 3–4x lower than comparable brands. Key highlights include: the story behind Brandon Maxwell’s limited-edition $98 blazer, Walmart’s strategy to double store exposure for Scoop and Free Assembly, and how fashion at Walmart is redefining perceptions… making style accessible to all. Recorded live in the Meatpacking District during NYFW SS25. #WalmartFashion #WalmartStyle #NYFW2025 #BrandonMaxwell #ScoopStyle #FreeAssembly #AccessibleLuxury #StyleForAll #DemocratizingFashion #RetailInnovation #FutureOfRetail #AmericanFashion This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Sep 13

The lightning round covers fashion films, Ariana Grande's talent level, and AI-generated movies, sponsored by the A&M Consumer and Retail Group, Mirakl, Ocampo Capital, Infios, and Quorso. From Chris's surprising Zoolander pick over Devil Wears Prada to Anne's rating of Ariana Grande as a perfect 10, plus discussion of OpenAI's $30 million AI movie "Critters" and the upcoming Spinal Tap sequel. Quick-hit entertainment takes that connect back to retail and culture. 🔔 Subscribe for weekly retail insights! For the full #fastfive episode head here: https://youtu.be/1E4Lsj0iSMc #retailnews #retailtech #arianagrande #zoolander #retailmedia #ecommerce #retailinnovation #omnichannel #customerexperience #retailtrends #aiinretail This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Sep 13

Office Depot launches a nationwide 15-minute pickup promise with $15 guarantees, brought to you by the A&M Consumer and Retail Group, Mirakl, Ocampo Capital, Infios, and Quorso. President Kevin Moffitt positions this as the ultimate convenience play, offering $15 coupons when orders aren't ready in time. Chris worries about operational strain on store teams, while Anne questions whether this is primarily a marketing hook building on their existing 20-minute capabilities. 🔔 Subscribe for weekly retail insights! For the full #fastfive episode head here: https://youtu.be/1E4Lsj0iSMc #retailnews #retailtech #OfficeDepot #Pickup #retailmedia #ecommerce #retailinnovation #omnichannel #customerexperience #retailtrends #aiinretail This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Sep 13

Kroger unveils its "deli of the future" in a new Kentucky marketplace store, sponsored by the A&M Consumer and Retail Group, Mirakl, Ocampo Capital, Infios, and Quorso. The 6,500 square foot prepared food section features open kitchens, made-to-order sandwiches, and premium offerings like Murray's cheese and Snow Fox sushi. Anne sees potential for additional trip occasions, while Chris questions whether this innovation addresses Kroger's real challenges with their existing store base. 🔔 Subscribe for weekly retail insights! For the full #fastfive episode head here: https://youtu.be/1E4Lsj0iSMc #retailnews #retailtech #krogerdigitalcoupons #future #retailmedia #ecommerce #retailinnovation #omnichannel #customerexperience #retailtrends #aiinretail This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Sep 13

Albertsons introduces three new retail media channels with investment matching programs, brought to you by the A&M Consumer and Retail Group, Mirakl, Ocampo Capital, Infios, and Quorso. The grocer's Media Collective now offers organic influencers, premium in-store screens, and enhanced on-site placements, plus matching CPG investments with enterprise media dollars. Chris and Anne analyze the competitive implications and strategic hooks for competing against Amazon and Walmart's retail media dominance. 🔔 Subscribe for weekly retail insights! For the full #fastfive episode head here: https://youtu.be/1E4Lsj0iSMc #retailnews #retailtech #albertsons #grocery #retailmedia #ecommerce #retailinnovation #omnichannel #customerexperience #retailtrends #aiinretail This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Sep 13

Gap Inc. announces a major beauty and accessories expansion across all brands, sponsored by the A&M Consumer and Retail Group, Mirakl, Ocampo Capital, Infios, and Quorso. With Old Navy leading the charge in 150 stores, the company sees beauty as a "sleeper category." Chris and Anne debate whether this diversification strategy makes sense, examining past failures from Lululemon, Athleta, and Zara in beauty, while considering the potential for accessories success. 🔔 Subscribe for weekly retail insights! For the full #fastfive episode head here: https://youtu.be/1E4Lsj0iSMc #retailnews #retailtech #Gap #Beauty #retailmedia #ecommerce #retailinnovation #omnichannel #customerexperience #retailtrends #aiinretail This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Sep 13

Sam's Club has rolled out a major app redesign featuring global intent centers, brought to you by the A&M Consumer and Retail Group, Mirakl, Ocampo Capital, Infios, and Quorso. The new presentation layer allows customers to choose fulfillment options upfront and offers enhanced retail media capabilities. Chris dives deep into why this strategy perfectly positions Sam's Club for warehouse retail dominance and how it leverages Walmart's fulfillment network for competitive advantage. Anne explores the implications for membership retail and personalized advertising opportunities. 🔔 Subscribe for weekly retail insights! For the full #fastfive episode head here: https://youtu.be/1E4Lsj0iSMc #retailnews #retailtech #samsclub #app #retailmediaweb #Redesign #retailinnovation #ecommerce #retailinnovation #omnichannel #customerexperience #retailtrends #aiinretail This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Sep 10

In this week’s Omni Talk Retail Fast Five, sponsored by the A&M Consumer and Retail Group , Mirakl , Ocampo Capital , Infios , and Quorso , Chris and Anne discussed: Sam’s Club’s brilliant app redesign — Anne and I break down why this move is so genius and what other retailers can and cannot learn from it. ( Source ) Gap’s beauty gamble — The company wants to expand into beauty and accessories across all brands, starting with Old Navy. Is this Richard Dickson’s next stroke of genius, or are they about to learn why Nintendo doesn’t sell makeup? ( Source ) Albertsons’ retail media evolution — Three new channels including influencer matching and premium in-store screens. We explore whether this “evolve or die” mentality is what separates winners from losers in retail media. ( Source ) Kroger’s “deli of the future” — A 6,500-square-foot prepared food section that’s supposed to revolutionize grocery. Anne loves the concept, but I’m asking the hard questions about scalability and architectural debt. ( Source ) Office Depot’s 15-minute promise — They’re guaranteeing pickup in 15 minutes or you get a $15 coupon but will this idea put too much strain on the store team? ( Source ) There’s all that, plus we announce this month’s OmniStar award winner Katherine Dela Cruz Paulk from Fabletics in partnership with Quorso, and dive into everything from New York Fashion Week to whether AI-generated movies are worth your theater ticket money. P.S. Be sure to check out all our other podcasts from the past week here, too: https://omnitalk.blog/category/podcast/ P.P.S. Also be sure to check out our podcast rankings on Feedspot Music by hooksounds.com #RetailNews #SamsClub #GapBeauty #RetailTech #KrogerDeli #RetailPodcast #OmniTalk #RetailMedia #OfficeDepot #RetailInnovation #Fabletics #Quorso This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Sep 6

Sponsored by the A&M Consumer and Retail Group, Mirakl, Ocampo Capital, Infios, and Quorso. Chris and Anne tackle viral grocery shopping trends, discuss Nestlé's leadership chaos, share parenting hacks for school prep, and debate cool-sounding French names. From the "5-4-3-2-1" grocery method to bus ride realities, it's rapid-fire retail commentary at its finest. For the full #fastfive episode head here: https://youtu.be/838xKELS_nI #retailnews #retailtech #Grocery #BTS #Hack #Parenting #retailmedia #ecommerce #retailinnovation #omnichannel #customerexperience #retailtrends #aiinretail This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Sep 6

Sponsored by the A&M Consumer and Retail Group, Mirakl, Ocampo Capital, Infios, and Quorso. Waitrose pilots AI-powered smart trolleys in Bracknell, becoming the first UK supermarket to test the technology. Chris and Anne remain skeptical about customer adoption hurdles and question why retailers are first in the water on unproven smart cart solutions. For the full #fastfive episode head here: https://youtu.be/838xKELS_nI #retailnews #retailtech #waitrose #trolley #retailmedia #ecommerce #retailinnovation #omnichannel #customerexperience #retailtrends #aiinretail This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Sep 6

Sponsored by the A&M Consumer and Retail Group, Mirakl, Ocampo Capital, Infios, and Quorso. Lululemon appoints AI veteran Ranju Das as its first Chief AI and Technology Officer, signaling a major strategic shift. Chris and Anne debate whether putting "AI" in his title shows innovation or reveals that Lululemon is lost from a leadership perspective. For the full #fastfive episode head here: https://youtu.be/838xKELS_nI #retailnews #retailtech #lululemon #fabletics #retailmedia #ecommerce #retailinnovation #omnichannel #customerexperience #retailtrends #aiinretail #leadership This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Sep 6

Sponsored by the A&M Consumer and Retail Group, Mirakl, Ocampo Capital, Infios, and Quorso. Macy's becomes the first major retailer to partner with Amazon's retail ad service, allowing advertisers to buy sponsored product ads through Amazon's platform. Chris and Anne analyze whether this short-term revenue grab compromises Macy's long-term independence. For the full #fastfive episode head here: https://youtu.be/838xKELS_nI #retailnews #retailtech #macys #amazon #retailmedia #ecommerce #retailinnovation #omnichannel #customerexperience #retailtrends #aiinretail #ads #revenue This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Sep 6

Sponsored by the A&M Consumer and Retail Group, Mirakl, Ocampo Capital, Infios, and Quorso. After eight years, Amazon finally absorbs Whole Foods corporate employees into Amazon teams, eliminating the grocery chain's distinct culture and benefits. Chris and Anne debate whether this signals Amazon Grocery's desperation or sets up bigger strategic moves ahead. For the full #fastfive episode head here: https://youtu.be/838xKELS_nI #retailnews #retailtech #wholefoods #amazon #retailmedia #ecommerce #retailinnovation #omnichannel #customerexperience #retailtrends #aiinretail #Grocery This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Sep 6

Sponsored by the A&M Consumer and Retail Group, Mirakl, Ocampo Capital, Infios, and Quorso. Walmart accelerates marketplace growth with expanded next-day delivery for third-party sellers across major US cities including LA, New York, and Chicago. Chris and Anne discuss how Walmart is "out-Amazoning Amazon" with 95% of the country deliverable in under three hours and their "you win, we win" philosophy for marketplace success. For the full #fastfive episode head here: https://youtu.be/838xKELS_nI #retailnews #retailtech #walmart #amazon #retailmedia #ecommerce #retailinnovation #omnichannel #customerexperience #retailtrends #aiinretail This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Sep 5

Go behind the scenes with Walmart's Chief Merchandising Officer Latriece Watkins and VP Category Lead of Walmart Marketplace Michael Mosser, as they reveal how Walmart's omnichannel assortment strategy is set to redefiine American retailing. From half a billion marketplace SKUs to same-day delivery reaching 95% of America, discover the three-pillar platform approach that's redefining how sellers grow with Walmart marketplace. Key insights include: AI-powered merchandising tools, real success stories from Dreo and Levi's, and how Walmart's platform creates multiple growth pathways for sellers. Plus, exclusive details on partnerships with StockX and Rebag targeting high-income customers, and what's next for Walmart's marketplace expansion. Recorded live at Walmart's Marketplace Seller Summit in San Diego. This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Sep 4

In this 5 Insightful Minutes episode, Julian Mills, CEO of Quorso, joins Omni Talk to share key insights from their recent Intelligent Management Forum, where 30 retail executives from major grocery, convenience, and apparel chains gathered to discuss the future of store operations. Julian reveals retail's "iPhone moment" – how intelligent systems are replacing overwhelming task management with personalized, data-driven work prioritization. From detasking stores to evolving field leadership roles, Julian breaks down the practical reality of implementing AI in retail operations. From eliminating redundant tasks across more communication channels than one can count to using data instead of visual checks, Julian explains how retailers are finally focusing associates on what matters most: serving customers and driving results. 🔑 Topics covered: - Retail's "iPhone moment" with intelligent task prioritization - The four types of wasteful tasks retailers send to stores - Why "single pane of glass" is aspirational but 70-80% achievable - How field leaders are evolving from diagnosticians to coaches - Balancing AI automation with human oversight in operations - Using deterministic models for recalls vs. LLMs for personalized solutions 🎧 Don't forget to like, comment, and subscribe for more retail tech insights! #retailoperations #storemanagement #retailai #intelligentmanagement #retailtech #omnitalk #quorso #retailinnovation #storetechnology #retailpodcast This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Sep 3

In this week’s Omni Talk Retail Fast Five, sponsored by the A&M Consumer and Retail Group , Mirakl , Ocampo Capital , Infios , and Quorso , Chris and Anne discussed: Walmart launching next-day delivery for third-party marketplace orders in major cities like LA, NYC, Chicago, Houston and Atlanta, as the retailer aims to have 95% of the country deliverable in under 3 hours ( Source ) Amazon’s plan to extend new employment offers to Whole Foods’ U.S. corporate employees starting November 10th, absorbing their merchandising and marketing teams after 8 years since the acquisition ( Source ) Macy’s Media Network partnering with Amazon Retail Ad Service, becoming the first major retailer to let advertisers buy sponsored product ads through Amazon’s platform ( Source ) Lululemon naming AI veteran Ranju Das as its first Chief AI and Technology Officer, bringing decades of experience from Amazon, OptumLabs, and Swan AI Studios ( Source ) Waitrose unveiling AI-powered smart trolleys in a UK pilot, featuring clip-on devices from Israeli firm Shopic that track products and enable cart-side checkout ( Source ) And Julian Mills from Quorso stopped by for 5 insightful minutes on lessons learned from Quorso’s recently held Intelligent Store Management Forum There’s all that, plus lightning round discussions on grocery shopping hacks, the best French names, back-to-school parenting tips, and whether Vogue’s new editor can keep an assistant longer than Murphy Brown. P.S. Be sure to check out all our other podcasts from the past week here, too: https://omnitalk.blog/category/podcast/ P.P.S. Also be sure to check out our podcast rankings on Feedspot Music by hooksounds.com #RetailNews #WalmartMarketplace #AmazonWholeFoods #MacysRetailMedia #LululemonAI #SmartCarts #RetailTech #OmniTalk #RetailPodcast #RetailInnovation This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Aug 30

Ben Miller shares his Oasis reunion experience, thoughts on Arsenal's 15-year-old sensation Max Dowman, and reveals the ultimate Vegas conference hack for Shoptalk and Groceryshop attendees. Sponsored by the A&M Consumer and Retail Group, Mirakl, Ocampo Capital, Infios, and Quorso. For the full #fastfive episode head here: https://youtu.be/M4FL5AO9AAM #Oasis #MaxDowman #Soccer #Football #Shoptalk #Groceryshop #Arsenal This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Aug 30

Fabletics achieves 95-97% fill rates and 20% sales boosts with comprehensive RFID rollout. Sponsored by the A&M Consumer and Retail Group, Mirakl, Ocampo Capital, Infios, and Quorso, Shoptalk’s Ben Miller joined Chris and Anne to explore why RFID is becoming the GPS moment for apparel retail and why every retailer should be paying attention. For the full #fastfive episode head here: https://youtu.be/M4FL5AO9AAM #Fabletics #RFID #RetailTech #GPS #retailinnovation This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Aug 30

Walmart Canada deploys Klarna's buy-now-pay-later service across 400+ stores. Sponsored by the A&M Consumer and Retail Group, Mirakl, Ocampo Capital, Infios, and Quorso, Shoptalk’s Ben Miller joined Chris and Anne to debate whether BNPL will become ubiquitous in stores within three years or if credit cards will capture this market instead. For the full #fastfive episode head here: https://youtu.be/M4FL5AO9AAM #Walmart #Klarna #BNPL #Canada #Creditcards This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Aug 30

Best Buy officially launches its third-party marketplace with 500 vetted sellers. Sponsored by the A&M Consumer and Retail Group, Mirakl, Ocampo Capital, Infios, and Quorso, Shoptalk’s Ben Miller joined Chris and Anne to discuss what Best Buy needs to do right to succeed and how this could create new opportunities for Geek Squad upselling. For the full #fastfive episode head here: https://youtu.be/M4FL5AO9AAM #BestBuy #GeekSquad #ThirdParty #marketplace This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Aug 30

Hertz Car Sales launches on Amazon Autos, bringing thousands of pre-owned vehicles to the marketplace. Sponsored by the A&M Consumer and Retail Group, Mirakl, Ocampo Capital, Infios, Quorso, Shoptalk’s Ben Miller joined Chris and Anne to discuss how this partnership could finally disrupt the car buying experience and what it means for the future of automotive retail. For the full #fastfive episode head here: https://youtu.be/M4FL5AO9AAM #retailstrategy #Amazon #Hertz #preownedvehicles This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Aug 30

Target names Michael Fiddelke as next CEO in a move that's sparking industry debate. Sponsored by the A&M Consumer and Retail Group, Mirakl, Ocampo Capital, Infios, and Quorso, Shoptalk’s Ben Miller joined Chris and Anne to break down why this internal succession might be the wrong move for the struggling retailer. Chris argues this could be "The Fiddelke Faux Pas" while Anne offers a contrarian view on why an internal candidate might be Target's only hope. For the full #fastfive episode head here: https://youtu.be/M4FL5AO9AAM #Target #CEO #MichaelFiddelke #Debate #Retail #Strategy This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Aug 28

AWS’s Daniele Stroppa, Worldwide Technical Lead for AWS partners in retail, joins us to announce August’s retail tech startup of the month: Vody. Daniele breaks down how Vody makes data ready for AI and AI agents through their intelligent data infrastructure solutions. Unlike typical approaches that tackle product discoverability with chatbots or search improvements, Vody addresses the challenge at its foundation – the data itself. Their sophisticated system transforms messy product catalogs into AI-optimized data using state-of-the-art multimodal large language models specifically fine-tuned for retail. 🔑 Topics covered: Why Vody stands out with their data-first approach to AI readiness How they structure data from diverse sources (PDFs, spreadsheets, etc.) and inject real-world context The impressive 10% conversion rate improvements their customers are seeing Why tackling data quality at the foundation benefits search, recommendations, marketing, and merchandising How Vody works with existing customer data without expensive migrations From understanding trends to identifying perfect Father’s Day gifts, Vody’s AI-optimized data helps retailers stay one step ahead of their customers while driving real business results across multiple areas of their operations. 🎧 Don’t forget to like, comment, and subscribe for more retail tech insights and to be the first, each month, to find out who wins retail tech startup of the month! Music by hooksounds.com #retailtech #AI #ecommerce #dataoptimization #omnitalk #retailinnovation #vody #retailpodcast #aws #productdiscoverability Sponsored Content This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Aug 27

In this week’s Omni Talk Retail Fast Five, sponsored by the A&M Consumer and Retail Group , Mirakl , Ocampo Capital , Infios , and Quorso , Shoptalk’s Ben Miller joined Chris and Anne to discuss: Target’s CEO Succession – Michael Fiddelke named as next CEO, sparking debate about internal vs. external leadership choices ( Source ) Hertz Car Sales on Amazon Autos – Fleet dealer partnership expands used car marketplace with thousands of pre-owned vehicles in major markets ( Source ) Best Buy’s Third-Party Marketplace Launch – 500 vetted sellers bring tech accessories and seasonal items to expand product selection ( Source ) Walmart Canada BNPL with Klarna – Buy now, pay later comes to 400+ Canadian stores for purchases over $50 CAD ( Source ) Fabletics RFID Rollout – Gray Orange’s G Store solution achieves 95-97% fill rates and 20% sales boost across 100+ locations ( Source ) And AWS’s Daniele Stroppa also dropped by to help us hand hand August’s award for Retail Startup of the Month to Vody for its AI-optimized e-commerce data solutions. There’s all that, plus Ben Miller’s Oasis concert review, Arsenal’s 15-year-old phenom Max Dohman, and whether coffee should always be “small and purposeful.” P.S. Be sure to check out all our other podcasts from the past week here, too: https://omnitalk.blog/category/podcast/ P.P.S. Also be sure to check out our podcast rankings on Feedspot P.P.P.S. Get your discounted admission now with Omni Talk! Retailers and brands save 20% with codes: For Shoptalk Fall, use code RBOMNIT20 (Link: https://stfall25-registration.personatech.com/code?cId=cmJvbW5pdDIw ) For Groceryshop, use code RBOMNIT510 (Link: https://gs25-registration.personatech.com/code?cId=cmJvbW5pdDUxMA== ) Or save 20% off General Admission with codes: For Shoptalk Fall, use code GAOMNIT20 (Link: https://stfall25-registration.personatech.com/code?cId=Z2FvbW5pdDIw ) For Groceryshop, use code GAOMNIT799 (Link: https://gs25-registration.personatech.com/code?cId=Z2FvbW5pdDc5OQ== ) Music by hooksounds.com #RetailNews #TargetCEO #AmazonAutos #BestBuyMarketplace #BNPL #RFID #RetailTech #RetailPodcast #OmniTalk #Fabletics #Vody This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Aug 27

In this exclusive final interview from the Walmart Seller Summit in San Diego, Karthicka Krishnasamy, VP of Omni Growth Experiences and Services at Walmart, reveals why omnichannel is Walmart's true "superpower" and how AI will transform in-store shopping. From hardware engineer to retail innovator, Karthicka breaks down how omni shoppers spend more, shop more categories, and show higher satisfaction scores than single-channel customers. Discover the tire-to-grocery-to-vaccine shopping journey that's blurring physical-digital lines, plus the Gen AI grocery list feature that will navigate customers aisle-by-aisle through personalized store experiences. 🔑 Topics covered: - Why omnichannel is Walmart's competitive "superpower" at scale - How omni shoppers outperform single-channel customers across all metrics - The seamless tire service to grocery shopping customer journey - Gen AI grocery lists with personalized aisle-by-aisle navigation - AI spectrum from classification to multi-agent capabilities - How Walmart meets customers "where they are" across all touchpoints 🎧 Don't forget to like, comment, and subscribe for more insights from Walmart's innovation leaders! #walmartomni #omnichannelretail #karthikakrishnamurthy #genai #airetail #omnigrowth #omnitalk #retailinnovation #personalization #retailtech #sellersummit #retailpodcast This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Aug 27

In this exclusive Omni Talk episode live from the Walmart Seller Summit in San Diego, Joshua Gunn, VP of Retail Sales and Marketing at Dreo, reveals the seller success story that earned him a stage shout-out in front of 2,000 attendees. From marketplace launch to Walmart stores in just one year, Joshua breaks down how Dreo leveraged WFS, Walmart Connect, and human relationships to scale their fan, heater, and kitchen appliance business. Discover why he calls the Walmart marketplace experience "nothing short of fantastic" and his advice for sellers: "Don't dip your toes—jump in." 🔑 Topics covered: - How Dreo went from marketplace to Walmart stores in one year - Why WFS and Walmart Connect became game-changers for operations - The power of human relationships with merchant and category teams - Using marketplace as a testing ground before retail launch - Why digital-first brands should "jump in" rather than test the waters - The immense opportunity for startups on Walmart Marketplace 🎧 Don't forget to like, comment, and subscribe for more seller success stories from industry leaders! #dreosuccess #walmartmarketplace #sellersuccess #wfs #walmartconnect #retailsuccess #omnitalk #appliances #sellerstory #marketplace #retailpodcast #sellersummit This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Aug 27

In this exclusive Omni Talk episode live from the Walmart Seller Summit in San Diego, Manish Joneja, SVP of Walmart US Marketplace and Walmart Fulfillment Services, reveals the "You Win, We Win" philosophy driving Walmart's marketplace dominance. With 26% e-commerce growth and 13 consecutive quarters of double-digit marketplace growth, Manish breaks down the momentum, opportunity, reach, and humanity that sets Walmart apart. From serving 270 million weekly customers worldwide to building authentic relationships where sellers know their support team by name, discover how Walmart is becoming America's favorite place to shop and sell. 🔑 Topics covered: - The "You Win, We Win" marketplace philosophy that drives success - 26% e-commerce growth and 13 quarters of double-digit marketplace expansion - How 270 million weekly customers create massive seller opportunity - The humanity factor: why authentic relationships matter in marketplace success - Trust-building through brand registration and authorized seller programs - Why Walmart sees itself as "barely scratching the surface" of marketplace potential 🎧 Don't forget to like, comment, and subscribe for more insights from retail's top marketplace leaders! #walmartmarketplace #marketplacegrowth #sellersuccess #ecommercegrowth #omnitalk #retailtech #marketplace #youwinwewin #sellersummit #retailpodcast This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Aug 27

In this exclusive Omni Talk episode live from the Walmart Seller Summit in San Diego, Tracy Poulliot, SVP of Digital Shopping Experience at Walmart US, reveals how AI is transforming retail beyond the traditional digital catalog. From merging the orange and blue apps into one unified experience to launching Sparky, Walmart's AI shopping assistant, Tracy breaks down how artificial intelligence is finally enabling immersive shopping experiences at scale across hundreds of millions of items. Discover how virtual try-on technology, meal planning solutions, and problem-solving AI are redefining what digital shopping can be. 🔑 Topics covered: - How Walmart merged two separate shopping apps into one unified experience - Why AI is the biggest retail innovation since digital transactions - Sparky's evolution from review synthesis to full problem-solving assistant - Virtual try-on and AR furniture viewing at massive scale - How AI transforms "digital catalogs" into immersive experiences - The future of AI-forward retail and customer problem-solving 🎧 Don't forget to like, comment, and subscribe for more insights from Walmart's digital innovation leaders! #walmartai #sparky #digitalretail #aiassistant #ecommerce #virtualtryron #omnitalk #retailtech #shoppingexperience #retailinnovation #sellersummit #retailpodcast This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Aug 27

In this exclusive Omni Talk episode live from the Walmart Seller Summit in San Diego, Mohit Puthuraya, VP of Seller Success, Marketplace, Walmart Fulfillment Services, and E-commerce, reveals how Walmart is prioritizing seller support through technology and human connection. From AI-powered content enrichment to 15% cheaper fulfillment costs than competitors, Mohit breaks down Walmart's comprehensive approach to seller success. Discover how the platform leverages physical footprints for omnichannel advantages, why human-led support differentiates Walmart from automated competitors, and how new technologies like chatbots and bulk management tools are scaling seller operations. 🔑 Topics covered: - The four pillars of customer experience: assortment, pricing, convenience, and trust - How WFS costs 15% less than competitors while delivering faster service - Multi-channel fulfillment enabling sellers to serve other marketplaces - Physical-digital integration through QR codes and endless aisle shopping - AI-powered tools for content enrichment and bulk management - Why human-led support beats pure automation for seller success 🎧 Don't forget to like, comment, and subscribe for more insights from Walmart's leadership team! #sellersuccess #walmartmarketplace #wfs #ecommerce #retailtech #omnitalk #marketplacesellers #fulfillmentservices #aitools #sellersummit #retailpodcast This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Aug 27

In this exclusive Omni Talk episode live from the Walmart Seller Summit in San Diego, Michael Mosser, VP of Walmart Marketplace Categories, reveals how Walmart is becoming the go-to destination for everything customers need, want, and love. From everyday household essentials to luxury Gucci wallets and refurbished Apple products, Michael breaks down Walmart's approach to assortment strategy. Discover how partnerships with Rebag and StockX are bringing premium resale items to Walmart, why sustainability drives marketplace expansion, and how the platform balances first-party and marketplace assortments to serve customers better. 🔑 Topics covered: - The philosophy driving marketplace category expansion - How 1P and 3P assortments work together strategically - Why resale partnerships with Rebag and StockX matter for growth - Holiday trends and customer value expectations - Sustainability through pre-owned luxury and restored electronics - The three-tier approach: needs, wants, and loves 🎧 Don't forget to like, comment, and subscribe for more retail insights from Walmart's top executives! #walmartmarketplace #categorymanagement #resalecommerce #luxuryresale #retailstrategy #omnitalk #sustainability #marketplace #retailpodcast #sellersummit This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Aug 27

In this exclusive Omni Talk episode live from the Walmart Seller Summit in San Diego, Kyle Carlyle, VP of Fulfillment Services at Walmart, reveals how Walmart Fulfillment Services (WFS) is improving marketplace logistics and seller success. From bananas to toys across global supply chains, Kyle brings 11 years of Walmart expertise to transform how sellers reach customers. Discover how WFS now powers 44% of Walmart marketplace sales, enables multi-channel fulfillment across competitors like Amazon and Shein, and leverages Walmart's massive scale to help sellers succeed globally. 🔑 Topics covered: - How WFS is transforming seller success with 44% marketplace penetration - Multi-channel fulfillment capabilities across Amazon, Shein, and Temu - Global sourcing strategies from Vietnam to India and beyond - Automated fulfillment technology driving faster delivery - How inventory distribution gets products closer to customers - The future of marketplace logistics at scale 🎧 Don't forget to like, comment, and subscribe for more retail insights from industry leaders! #walmartfulfillment #marketplace #logistics #supplychain #omnitalk #retailtech #ecommerce #sellersummit #fulfillmentservices #retailpodcast This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Aug 27

In this exclusive Omni Talk episode live from the Walmart Seller Summit in San Diego, David Guggina, Chief E-commerce Officer for Walmart US, reveals Walmart's bold vision for omnichannel retail success. From achieving e-commerce profitability for the first time to delivering orders in just 4 minutes, David breaks down how Walmart is revolutionizing the shopping experience through speed, marketplace integration, and innovative in-store technology. Discover how store mode is transforming mobile shopping, why marketplace displays are bringing online assortment into physical stores, and how Walmart plans to become America's favorite place to shop. 🔑 Topics covered: - Walmart's omnichannel strategy and store mode enhancements - How marketplace integration is reshaping in-store experiences - The key drivers behind Walmart e-commerce profitability - Why speed is the secret weapon for operational efficiency - Walmart's vision for expanded assortment and services - Record-breaking delivery times and customer satisfaction 🎧 Don't forget to like, comment, and subscribe for more retail insights from the industry's top executives! #walmart #ecommerce #omnichannel #retailtech #omnitalk #marketplace #retailinnovation #sellersummit #retailpodcast This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Aug 26

In this episode, Karl Bracken, CEO and founder of Ocampo Capital, joins Omni Talk to share his journey to become a venture capitalist and reveals what it really takes to close an investment round in today's challenging market. From his 16-year career at Target to founding his own VC fund, Karl breaks down the brutal realities of fundraising, why consumer brands are struggling to get funding, and how AI is creating a bubble while crowding out other investments. He also shares exclusive details about his portfolio companies that he believes are ones to watch in health, wellness, and sustainability. 🔑 Topics covered: - The 15-month journey to close his first VC fund - Why consumer venture funding is down 90% from three years ago - How his small fund still represents an astounding 6% of all US consumer VC dollars raised by first-time investors (this statistics shows just how tough the market is right now) - Portfolio spotlights: ZBiotics (hangover-curing probiotics), Small Wonder (powder shampoo), and Shameless Pets (upcycled pet treats) - Karl;s Investment thesis focused on decade-long trends vs. short-term fads - Why leadership teams matter more than business models 🎧 Don't forget to like, comment, and subscribe for more retail and VC insights on the consumer! #ventureCapital #retailinvesting #consumerbrand #entrepreneurship #omnitalk #startupfunding #retailtech #vcpodcast #investmentstrategies #retailinnovation Music by hooksounds.com This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Aug 23

Chris and Anne tackle the week's quirkiest retail stories in rapid-fire format! Sponsored by the A&M Consumer and Retail Group, Mirakl, Ocampo Capital, Infios, and Quorso. From NFL-themed Crocs to Harry Potter donuts and pawn shops becoming back-to-school destinations, discover the unexpected retail trends shaping consumer behavior. For the full episode head here: youtu.be/wKzV_5mqg64 Topics: NFL merchandise, specialty donuts, alternative shopping, fair food trends #retail #trends #NFL #Crocs #HarryPotter #KrispyKreme #backtoschool This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Aug 23

Target and Ulta Beauty are ending their successful shop-in-shop partnership in August 2026, shocking the retail world. Sponsored by the A&M Consumer and Retail Group, Mirakl, Ocampo Capital, Infios, and Quorso. Chris delivers harsh criticism of Target's strategy while Anne worries about the retailer's future without one of its biggest traffic drivers. A must-watch analysis of retail's biggest breakup. For the full episode head here: youtu.be/wKzV_5mqg64 Topics: Target Ulta partnership, retail strategy, beauty category, shop-in-shop concepts #Target #Ulta #beauty #retail #partnership #strategy This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Aug 23

IKEA is opening mini showrooms inside select Best Buy stores, focusing on kitchen and laundry products with IKEA designers on-site. Sponsored by the A&M Consumer and Retail Group, Mirakl, Ocampo Capital, Infios, and Quorso. Chris and Anne disagree on whether this partnership makes sense - is it smart space utilization or an over-engineered branding exercise? For the full episode head here: youtu.be/wKzV_5mqg64 Topics: IKEA Best Buy partnership, retail partnerships, home goods, appliances #IKEA #BestBuy #partnership #retail #homegoods #appliances This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Aug 23

Warby Parker is ending its iconic Home Try-On program by year-end, citing that most customers now live within 30 minutes of a store. Sponsored by the A&M Consumer and Retail Group, Mirakl, Ocampo Capital, Infios, and Quorso. Chris and Anne analyze what this cost-cutting move signals about Warby's growth challenges and whether the Target partnership can fill the gap. For the full episode head here: youtu.be/wKzV_5mqg64 Topics: Warby Parker strategy, home try-on program, eyewear retail, store expansion #WarbyParker #eyewear #retail #directtoconsumer #strategy This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Aug 23

Starbucks is shutting down 80-90 mobile-only pickup stores because they lack "warmth and human connection." Sponsored by the A&M Consumer and Retail Group, Mirakl, Ocampo Capital, Infios, and Quorso. CEO Brian Niccol's surprising strategy shift prioritizes coffee house "vibes" over efficiency. Chris and Anne debate whether this move makes sense or signals deeper operational challenges at the coffee giant. For the full episode head here: https://youtu.be/wKzV_5mqg64 Topics: Starbucks strategy, mobile pickup stores, customer experience, retail formats #Starbucks #mobile #pickup #retail #customerexperience #coffeehouse This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Aug 23

Amazon launches same-day delivery for perishable foods across 1,000+ US cities - but is it a real threat to Walmart and Instacart? Sponsored by the A&M Consumer and Retail Group, Mirakl, Ocampo Capital, Infios, and Quorso. Chris and Anne break down why this might not be the grocery game-changer everyone expects. From infrastructure challenges to consumer trust issues, discover why Amazon's fresh food expansion faces serious headwinds in the competitive grocery delivery space. For the full episode head here: https://youtu.be/wKzV_5mqg64 Topics: Amazon Fresh expansion, grocery delivery competition, Prime membership value, retail logistics challenges #Amazon #grocery #delivery #retail #freshfoods #Prime #competition This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Aug 21

In this 5 Insightful Minutes episode, Ben Miller, VP of Original Content and Strategy for Shoptalk and Groceryshop, joins Omni Talk to preview the upcoming Shoptalk Fall and Groceryshop events. From AI deep dives to tariff implications, Ben breaks down the main themes emerging for Shoptalk Fall (September 17-19 in Chicago), plus reveals the brand-new "Test Kitchen" format launching at Groceryshop (September 28-October 1). Discover what's driving retail innovation, efficiency gains in grocery, and why retail media sits at the center of every retailer-brand conversation. 🔑 Topics covered: - The two dominant themes at Shoptalk Fall - New leadership track for navigating turmoil and building agility - Groceryshop's global focus on digital demand creation and efficiency - The innovative "Test Kitchen" format for hands-on AI learning - Star-studded speaker lineups including Home Depot, Amazon, Walmart, Whole Foods, and more - How to secure tickets and take advantage of hosted programs Get your discounted admission now with Omni Talk! Retailers and brands save 20% with codes: - For Shoptalk Fall, use code RBOMNIT20 (Link: https://stfall25-registration.personatech.com/code?cId=cmJvbW5pdDIw) - For Groceryshop, use code RBOMNIT510 (Link: https://gs25-registration.personatech.com/code?cId=cmJvbW5pdDUxMA==) Or save 20% off General Admission with codes: - For Shoptalk Fall, use code GAOMNIT20 (Link: https://stfall25-registration.personatech.com/code?cId=Z2FvbW5pdDIw) - For Groceryshop, use code GAOMNIT799 (Link: https://gs25-registration.personatech.com/code?cId=Z2FvbW5pdDc5OQ==) 🎧 Don't forget to like, comment, and subscribe for more retail event insights! #shoptalk #groceryshop #retailevents #retailtech #omnitalk #retailinnovation #ai #tariffs #grocerytech #retailconferences *Sponsored Content* This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Aug 20

In this week’s Omni Talk Retail Fast Five, sponsored by the A&M Consumer and Retail Group , Mirakl , Ocampo Capital , Infios , and Quorso , Chris and Anne discussed: Amazon adding perishable foods to its same-day delivery offering across 1,000+ U.S. cities ( Source ) Starbucks abandoning its mobile order, pickup-only store format due to lack of “warmth and human connection” ( Source ) Warby Parker ending its home try-on program as most users live within 30 minutes of a store ( Source ) IKEA opening mini-showrooms inside select Best Buy locations in Florida and Texas ( Source ) The conclusion of Target and Ulta Beauty’s shop-in-shop partnership in August 2026 ( Source ) Chris and Anne also handed out our monthly OmniStar award to Scott Casciato, VP of Global Logistics and Omnichannel Fulfillment at Dick’s Sporting Goods, and Ben Miller from Shoptalk dropped by for 5 Insightful Minutes on what to expect at this year’s Shoptalk Fall and Groceryshop conferences. There’s all that, plus NFL Crocs, Harry Potter doughnuts, pawn shop back-to-school shopping, and whether Chris will ever upgrade from his OOFOS slides. P.S. Get your discounted admission now with Omni Talk! Retailers and brands save 20% with codes: - For Shoptalk Fall, use code RBOMNIT20 (Link: stfall25-registration.personatech.com/code?c…5pdDIw ) - For Groceryshop, use code RBOMNIT510 (Link: gs25-registration.personatech.com/code?cId…dDUxMA== ) Or save 20% off General Admission with codes: - For Shoptalk Fall, use code GAOMNIT20 (Link: stfall25-registration.personatech.com/code?c…5pdDIw ) - For Groceryshop, use code GAOMNIT799 (Link: gs25-registration.personatech.com/code?cId…dDc5OQ== ) Music by hooksounds.com #RetailNews #AmazonFresh #StarbucksStrategy #WarbyParker #IkeaBestBuy #TargetUlta #RetailPodcast #OmniTalk #SameDayDelivery #RetailInnovation #ShopInShop #RetailPartnerships This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Aug 2

The fun finale! In this Lightning Round from the Omni Talk Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Simbe, Mirakl, Infios, Clear Demand, and Ocampo Capital, Chris and Anne rapid-fire through the week's quirkiest stories. From Aldi's "Summerween" products and chicken wing preferences to party attendance data and celebrity gossip, discover the lighter side of retail trends and consumer behavior. Plus, find out which host prefers drumsticks vs. flats and who they think "leveled up" in the Katy Perry-Justin Trudeau dinner drama! 🔔 Subscribe for weekly retail insights! For the full episode head here: https://youtu.be/pB45J7EFcCI #Summerween #ChickenWings #PartyTrends #CelebrityGossip #RetailTrends #LightningRound This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Aug 2

Strategic partnerships are reshaping retail! In this segment from the Omni Talk Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Simbe, Mirakl, Infios, Clear Demand, and Ocampo Capital, Chris and Anne explore Macy's new partnership with Abercrombie Kids for back-to-school season. With 3x the distribution for Abercrombie and a traffic driver for Macy's, this partnership could signal a new trend of department stores becoming "mini malls." Discover why both hosts love this strategic move and what it could mean for the future of retail. 🔔 Subscribe for weekly retail insights! For the full episode head here: https://youtu.be/pB45J7EFcCI #Macys #AbercrombieKids #BackToSchool #RetailPartnership #DepartmentStore #RetailStrategy This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Aug 2

She's back! In this segment from the Omni Talk Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Simbe, Mirakl, Infios, Clear Demand, and Ocampo Capital, Chris and Anne dive into Ty Haney's dramatic return to Outdoor Voices with a "confident, bold, and sexy" rebrand. From wiping Instagram clean to positioning the brand as the "uniform for doing things," is this founder comeback genuine innovation or just marketing spectacle? Plus, learn when it's the right time to bring back a founder and when it's time to move on. 🔔 Subscribe for weekly retail insights! For the full episode head here: https://youtu.be/pB45J7EFcCI #TyHaney #OutdoorVoices #FounderComeback #Activewear #DTC #BrandRevival #Athleisure This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Aug 2

The home goods giant is back! In this segment from the Omni Talk Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Simbe, Mirakl, Infios, Clear Demand, and Ocampo Capital, Chris and Anne analyze Bed Bath & Beyond's return to Brick x Mortar retail, complete with their iconic coupons. But is nostalgia enough to succeed in today's crowded home furnishing market? Hear why Chris is "selling hard" on this comeback and Anne's take on whether there's still room for middle-tier home goods retailers. 🔔 Subscribe for weekly retail insights! For the full episode head here: https://youtu.be/pB45J7EFcCI #BedBathBeyond #RetailComeback #RetailNostalgia #BrickAndMortar #RetailStrategy This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Aug 2

Fashion meets artificial intelligence in the most controversial way possible! This segment from the Omni Talk Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Simbe, Mirakl, Infios, Clear Demand, and Ocampo Capital, explores the backlash Vogue faced for featuring AI-generated models in a Guess advertisement. Chris and Anne debate whether critics need to "take a chill pill" or if high fashion magazines should draw the line at artificial beauty. Discover the complex ethics of AI in fashion and what it means for brand authenticity in the digital age. 🔔 Subscribe for weekly retail insights! For the full episode head here: https://youtu.be/pB45J7EFcCI #VogueAI #FashionAI #AIModels #FashionControversy #DigitalModels #RetailEthics This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Aug 2

Walmart is revolutionizing retail AI with their new "super agent" strategy! In this segment from the Omni Talk Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Simbe, Mirakl, Infios, Clear Demand, and Ocampo Capital, Chris and Anne dive deep into how Walmart is consolidating dozens of AI agents into four specialized "super agents" for customers, employees, engineers, and suppliers. Discover why this consolidation strategy could be the future of retail AI and how Walmart's CEO-level commitment sets them apart from competitors. Plus, hear Chris's take on whether four agents is too many or just the right stepping stone to the ultimate single super agent. 🔔 Subscribe for weekly retail insights! For the full episode head here: https://youtu.be/pB45J7EFcCI #WalmartAI #SuperAgents #RetailTech #AIinRetail #CustomerService #RetailInnovation This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Aug 2

Meet Molly LaForest, whose father named a grape company after her when she was 12, and who's now disrupting the produce industry with Molly Pop - a brand creating 100% natural cold-pressed juices. Discover how they're pushing cross-merchandising in grocery stores by pairing specialty grapes with matching juices, and why their beet-cucumber blend is the fan favorite that's changing how grocery stores think about produce branding. 🕒 TIMESTAMPS: 0:00 - From 12-year-old namesake to Molly Pop founder 1:15 - What is Molly Pop: candy grapes and bold flavors 1:45 - How do you make grapes taste like strawberries? 2:35 - Health positioning: real juice vs. concentrate 4:35 - First-time juice launch at SpartanNash conference 5:30 - Cross-merchandising strategy: grapes + juice sales boost 6:53 - Disrupting generational produce industry practices 8:47 - Product recommendations: beet-cucumber fan favorite Thanks to Simbe for making our Spartan Nash Conference coverage possible! #LollipopJuice #CandyGrapes #CottonCandyGrapes #ColdPressedJuice #ProduceBranding #CrossMerchandising #SpecialtyGrapes #NaturalJuice #ProduceInnovation #FarmersMarket This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Aug 2

Meet Christina Melillo, VP of Merchandising at Buehler's Fresh Foods, who started bagging groceries at 16 and worked her way up over 36 years. Discover how this Northeast Ohio ESOP chain competes with big box stores through local farmer partnerships, Amish auctions, and adapting to major trends like the protein boom driven by GLP-1 medications and preventative health focus. 🕒 TIMESTAMPS: 0:00 - Christina's 36-year journey from bagger to VP 1:00 - Buehler's: 14-store ESOP chain in Northeast Ohio since 1929 2:46 - Local sourcing advantage: Amish auctions and farmer relationships 4:04 - Service differentiation: fresh donuts, meat cases, full-service floral 5:17 - Major trends: protein revolution and hydration products 5:55 - GLP-1 impact on merchandising and store layouts 7:48 - Future opportunities in supplements and healthy living categories 8:50 - Staying competitive: knowing customers by name in community stores Thanks to Simbe for making our SpartanNash Conference coverage possible! #BuehlersFreshFoods #EmployeeOwned #ESOP #NortheastOhio #MerchandisingStrategy #LocalFarmers #ProteinTrends #GLP1Diet #CommunityGrocery #HealthyLiving This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Aug 2

Meet Marty Reeser, Senior Director of Customer Success at Simbe, who shares his journey from Whole Foods executive to robotics pioneer. Discover how Tally robots are delivering 90% price accuracy improvement and 2% sales increases, plus learn about the change management required to successfully implement retail automation. 🕒 TIMESTAMPS: 0:00 - Marty's career path from Whole Foods to Simbe robotics 1:29 - His Philadelphia inspiration behind retail navigation 2:53 - Why 5% sales losses from execution issues are growing 4:06 - Short-term vs long-term ROI: $200K+ annual impact per store 5:22 - Success metrics: 90% price accuracy and 2% sales increase 6:05 - Implementation best practices and change management 7:19 - Digitizing data flows and vendor collaboration 8:29 - Future of retail automation beyond store operations Thanks to Simbe for making our SpartanNash Conference coverage possible! #RetailRobotics #SimbiTally #GroceryAutomation #RetailTechnology #PriceAccuracy #InventoryManagement #StoreOperations #ChangeManagement #FastCompany #VendorCollaboration This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Aug 2

Meet Loren Foss, VP of Strategy at CMI Orchards, who reveals how this Washington state fruit company became the world's first carbon negative fruit producer. Discover their revolutionary 8-acre worm farms and regenerative cattle ranch that sequester enough carbon to offset 60,000 cars annually. Plus learn about exciting new fruit varieties like their upcoming new apple variety. 🕒 TIMESTAMPS: 0:00 - CMI Orchards: 15% of Washington's apples, pears, and cherries 1:30 - Favorite varieties 2:17 - Gem pears: solving the pear confusion problem 4:19 - Revolutionary regenerative agriculture and carbon sequestration 5:45 - World's largest worm farms: 8 acres of carbon capture 7:10 - Marketing carbon negative fruit to consumers 8:21 - Brand leadership through specialty varieties 9:54 - AI technology in fruit sorting and quality control 10:38 - Japan-originated variety for color breaks Thanks to Simbe for making our SpartanNash Conference coverage possible! #CMIOrchards #CarbonNegativeFruit #RegenerativeAgriculture #WormFarms #SustainableFarming #WashingtonFruit #SugarBeeApple #SklyarRayCherry #FruitTechnology #OrganicFruit This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Aug 1

Meet Amy Davis, VP of Industry Relations at Kellanova, who reveals how the snack giant is responding to major consumer trends from GLP-1 medications to Gen Z's spicy flavor obsession. Discover why they renamed "stuffed" Eggo products to "protein pancakes," how Hot Ones Pringles target younger consumers, and the innovative breakfast charcuterie boards that are redefining snack occasions. 🕒 TIMESTAMPS: 0:00 - Amy's role connecting Kellanova with industry trends 2:07 - Consumer trends: Gen Z spice obsession and portability 3:12 - GLP-1 impact driving protein innovation across food industry 4:32 - Working with independent grocers through listening 5:33 - Storytelling strategy: package callouts and product renaming 6:47 - The power of listening: retailer feedback drives changes 7:12 - Creating fun food occasions: breakfast charcuterie boards 8:14 - Innovation with purpose: intentional product development Thanks to Simbe for making our Spartan Nash Conference coverage possible! #Kellanova #CheezIts #HotOnesPringles #GLP1Trends #ProteinInnovation #GenZSnacking #SpicyFlavors #EggoProtein #FoodIndustry #SnackTrends This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Aug 1

Meet Josh Kuhbander, VP of Neighborhood Fresh, an employee-owned (ESOP) grocery chain in northern Indiana that made a bold move by eliminating print ads in 2024. Discover how they're achieving an impressive 86% loyalty program participation rate through customer service, meat cutters, baggers, and strategic digital engagement while competing against big box retailers. 🕒 TIMESTAMPS: 0:00 - Josh's grocery industry background and family connections 1:26 - What makes Neighborhood Fresh unique: employee ownership 2:03 - Bold move: eliminating print ads in 2024 2:56 - Competing against big retailers through service and loyalty 4:18 - "Control the controllables" philosophy during challenges 5:49 - E-commerce considerations and pandemic lessons 6:26 - Why timing matters for digital transformation Thanks to Simbe for making our SpartanNash Conference coverage possible! #EmployeeOwned #ESOP #NeighborhoodFresh #IndependentGrocer #LoyaltyPrograms #DigitalMarketing #CustomerService #GroceryInnovation #SmallTownGrocery #RetailStrategy This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Aug 1

Join us for an exclusive interview with Amy McClellan, newly appointed Chief Commercial Officer at SpartanNash, as she shares her journey from part-time cashier to Fortune 500 executive. Discover how SpartanNash is putting shoppers at the center of every commercial decision, leveraging technology partnerships with Simbe and serving diverse customers from independent grocers to military commissaries. 🕒 TIMESTAMPS: 0:00 - Amy's new Chief Commercial Officer role at SpartanNash 2:00 - Strategic direction: putting shoppers at the center 3:28 - "Delivering ingredients for a better life" across diverse customers 4:46 - Innovation through product, service, and convenience 5:55 - Technology partnerships: Simbe robots, AI ordering, pricing solutions 7:04 - From part-time cashier to Fortune 500 executive 8:28 - The community service mission of retail Thanks to Simbe for making our SpartanNash Conference coverage possible! #SpartanNash #ChiefCommercialOfficer #WholesaleGrocery #IndependentGrocers #RetailStrategy #ShopperInsights #RetailTechnology #Fortune500 #GroceryIndustry #RetailLeadership This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Aug 1

Join us for an exclusive interview with Caitlin Allen, SVP of Market at Simbe, as she reveals how retail inefficiencies are costing grocers up to 5.5% of sales annually. Discover how Simbe's inventory robots and computer vision technology are helping independent grocers compete with e-commerce giants. 🕒 TIMESTAMPS: 0:00 - Women in retail panel insights 1:57 - Caitlin's background and Simbi introduction 3:27 - How Simbe's inventory robots digitize shelves 4:47 - New Coresight Research report on retail inefficiencies 5:59 - Fresh food challenges and upcoming announcements 7:23 - New products: fixed sensors and RFID capabilities 8:17 - Defining "polite bulldozing" leadership style #RetailTechnology #SimbiRobotics #InventoryManagement #RetailAutomation #WomenInRetail #GroceryTechnology #RetailInnovation #PhysicalAI #ComputerVision #IndependentGrocers This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Aug 1

Meet Ben and Kerri Dishman, founders of Fresh Foods, who turned a $1 abandoned grocery store opportunity into a thriving 10-location chain across three states. Discover how they're serving rural communities, investing in technology like electronic shelf labels, and creating a family-friendly workplace culture that keeps employees and customers loyal. 🕒 TIMESTAMPS: 0:00 - How Ben and Kerri met and the grocery store dream 2:07 - The $1 store opportunity in Gering, Nebraska 4:30 - What sets Fresh Foods apart from big box competitors 6:28 - Building customer loyalty through community involvement 8:16 - Business changes since 2012: employees, technology, COVID impact 9:32 - Hiring strategies: investing in high school workers 11:32 - Technology investments: ESLs and operational efficiency Thanks to Simbe for making our Spartan Nash Conference coverage possible! #IndependentGrocer #RuralRetail #FreshFoods #CommunityGrocery #FamilyBusiness #ElectronicShelfLabels #GroceryEntrepreneurship #SmallTownBusiness #RetailTechnology #EmployeeRetention This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Aug 1

Join us at the SpartanNash Conference as we interview Doug Highland, GM of Leevers Foods, about their approach to retail technology and workforce development. From electronic shelf labels to digital advertising, discover how this third-generation North Dakota grocer is modernizing while maintaining their community focus. 🕒 TIMESTAMPS: 0:00 - Doug's retail background and career journey 1:08 - About Leevers Foods: 9 stores across North Dakota & Minnesota 2:05 - Progressive Grocer recognition for 2025 3:13 - Workforce challenges and retention strategies 4:24 - Why attend SpartanNash Conference 5:44 - Keeping up with retail technology in rural markets 6:57 - Future tech initiatives: ESLs and digital advertising 7:54 - Employee and customer response to new technology Thanks to Simbe for making our SpartanNash Conference coverage possible! #RetailTechnology #ElectronicShelfLabels #IndependentGrocer #GroceryInnovation #RetailConference #SpartanNash #DigitalTransformation #RuralRetail #GroceryTech #RetailManagement This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Aug 1

Meet Sean Gerard, Regional Sales Manager for Clemens Food Group, who turned his food marketing degree from Western Michigan University into a career selling every pork product imaginable. Discover how this sixth-generation, vertically coordinated family business approaches food safety, follows restaurant trends like carnitas, and positions pork as a versatile, value-driven protein in today's market. 🕒 TIMESTAMPS: 0:00 - Sean's intentional path: food marketing degree at Western Michigan 1:53 - Career journey from Spartan Stores intern to Clemens Food Group 2:48 - Clemens Food Group: 130 years of vertically coordinated pork production 4:01 - How role-playing in college prepared him for pork sales 4:55 - Day in the life: fast-paced, data-driven pork industry 6:38 - Customer differentiation strategies across retailers and distributors 7:33 - Positioning pork as versatile and value-driven protein 8:15 - Following food service trends: carnitas roast innovation 9:19 - Food safety philosophy: "Never compromise on food safety" Thanks to Simbe for making our Spartan Nash Conference coverage possible! #FoodMarketing #ClemensFood #PorkIndustry #RegionalSales #FoodSafety #WesternMichigan #ProteinSales #FoodServiceTrends #FamilyBusiness #VerticalIntegration This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Jul 30

Meet Erin Storm, SVP and Chief Marketing Officer at SpartanNash, as she shares insights from her transition from 18 years at Kellogg/Kellanova to leading marketing for 200+ grocery stores and more. Discover how SpartanNash approaches banner differentiation, building retail media networks, and adapting to emerging food trends like GLP-1 driven demand. 🕒 TIMESTAMPS: 0:00 - Erin's CPG background at Kellogg/Kellanova 1:39 - Transition from CPG to grocery retail 2:43 - Marketing challenges across 200 disparate stores 4:49 - Banner bucketing strategy for community grocers 6:19 - Data and loyalty program integration 7:09 - Retail media network development 8:12 - Current food and grocery shopping trends 9:20 - GLP-1 impact on protein and health foods 10:28 - Future trends: Food as medicine vs. nostalgic favorites Thanks to Simbe for making our SpartanNash Conference coverage possible! #RetailMarketing #SpartanNash #CPGMarketing #RetailMedia #GroceryTrends #BrandManagement #EcommerceStrategy #FoodTrends #RetailConference #GroceryMarketing This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Jul 30

In this week’s Omni Talk Retail Fast Five, sponsored by the A&M Consumer and Retail Group , Simbe , Mirakl , Ocampo Capital , Infios , and ClearDemand , Chris and Anne discussed: Walmart’s overhaul of its AI agent strategy, consolidating dozens of agents into four “super agents” for different user groups ( Source ) Vogue magazine’s AI model backlash after featuring an AI-generated model in a Guess advertisement ( Source ) Bed Bath & Beyond’s brick-and-mortar return on August 8th in Nashville, complete with legacy coupon acceptance ( Source ) Ty Haney’s comeback at Outdoor Voices with a “confident, bold and sexy” relaunch strategy ( Source ) Macy’s partnership with Abercrombie Kids for back-to-school merchandising ( Source ) There’s all that, plus Buffalo wings, which Halloween candy they would most like to see in stores year-round, and who leveled up more – Katy Perry or Justin Trudeau? P.S. Be sure to check out all our other podcasts from the past week here, too: https://omnitalk.blog/category/podcast/ P.P.S. Also be sure to check out our podcast rankings on Feedspot Music by hooksounds.com #RetailNews #WalmartAI #VogueAI #BedBathBeyond #OutdoorVoices #AbercrombieMacys #RetailPodcast #OmniTalk #RetailTech #AIAgents #RetailInnovation This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Jul 29

Returns are no longer just a cost center - they're a $1 trillion opportunity waiting to be unlocked. In this episode of Omni Talk's Ask An Expert series, hosts Chris Walton and Anne Mezzenga sit down with David Morin, VP of Customer Strategy at Narvar, to reveal how leading retailers are transforming their returns operations from a liability into a competitive advantage. David shares exclusive data showing over 55% of retailers now charge for returns "at some point in time" - but it's not what you think. Learn how brands are using personalized return policies, leveraging customer data for fraud detection, and creating frictionless experiences that actually increase customer loyalty. Key topics covered: Why charging for returns doesn't hurt conversion (when done right) How retailers save 50%+ on shipping costs through smart consolidation The shocking reality of returns fraud (52% of consumers admit to it) Real-world examples from Urban Outfitters, Sephora, and other major brands AI-powered tools that identify high-risk vs. high-value customers The chandelier story that perfectly explains returns psychology Whether you're an e-commerce leader, operations manager, or retail executive, this conversation provides actionable strategies to reduce costs while improving customer experience. Music by hooksounds.com #RetailReturns #ecommerce #RetailOperations #CustomerExperience #RetailTech *Sponsored Content* This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Jul 26

This week on the Omni Talk Retail Fast Five podcast, sponsored by the A&M Consumer and Retail Group, Simbe, Mirakl, Ocampo Capital, Infios, and Clear Demand, Chris and Anne tackle rapid-fire retail topics in their signature Lightning Round. From influencer marketing apps to airline policy changes and restaurant relocations, get quick takes on the week's most interesting retail and consumer stories that are shaping industry trends. 🔔 Subscribe for weekly retail insights! For the full episode head here: https://youtu.be/A11X6MXWL9U #retailnews #lightninground #consumertreads #brandstrategy #retailinsights This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Jul 26

Target price matching policy, retail pricing strategy, target vs walmart, competitive pricing retail, target brand perception, retail customer loyalty, pricing policy changes, target strategic decisions, retail price wars, customer value proposition. This week on the Omni Talk Retail Fast Five podcast, sponsored by the A&M Consumer and Retail Group, Simbe, Mirakl, Ocampo Capital, Infios, and Clear Demand, Chris and Anne debate Target's controversial decision to eliminate price matching. Analyze whether this move strengthens Target's position or drives customers to competitors like Walmart and Costco. Get expert insights on the real reasons behind this policy change and its impact on Target's already challenged brand perception. 🔔 Subscribe for weekly retail insights! For the full episode head here: https://youtu.be/A11X6MXWL9U #target #pricematching #retailstrategy #competitivepricing #retailbrand #customerloyalty This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Jul 26

This week on the Omni Talk Retail Fast Five podcast, sponsored by the A&M Consumer and Retail Group, Simbe, Mirakl, Ocampo Capital, Infios, and Clear Demand, we explore Tesco's groundbreaking 8-week advance delivery scheduling. Chris and Anne discuss how this UK innovation could transform grocery shopping in the US, enabling better family planning and operational efficiency. Learn why extended scheduling represents the true definition of omnichannel retail convenience. 🔔 Subscribe for weekly retail insights! For the full episode head here: https://youtu.be/A11X6MXWL9U #tesco #grocerydelivery #omnichannel #deliveryinnovation #groceryshopping #retailconvenience This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Jul 26

This week on the Omni Talk Retail Fast Five podcast, sponsored by the A&M Consumer and Retail Group, Simbe, Mirakl, Ocampo Capital, Infios, and Clear Demand, we examine Mall of America's deployment of AI-powered car counting and video analytics. Learn how this technology is revolutionizing the mall experience through improved parking operations, enhanced security, and data-driven decision making for hours, events, and staffing. Discover why this investment represents the future of physical retail customer experience. 🔔 Subscribe for weekly retail insights! For the full episode head here: https://youtu.be/A11X6MXWL9U #mallofamerica #airetail #smartparking #retailtech #customerexperience #mallofthefuture This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Jul 26

This week on the Omni Talk Retail Fast Five podcast, sponsored by the A&M Consumer and Retail Group, Simbe, Mirakl, Ocampo Capital, Infios, and Clear Demand, we explore Tesla's ambitious Supercharger diner concept in Los Angeles. Chris and Anne debate whether this 80-charger location with movie screens and 24/7 dining represents the future of EV charging or just an expensive marketing stunt. Get insights on what this means for the evolution of transportation retail and charging infrastructure. 🔔 Subscribe for weekly retail insights! For the full episode head here: https://youtu.be/A11X6MXWL9U #tesla #supercharger #evcharging #electricvehicles #innovation #transportation #retailexperience This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Jul 26

This week on the Omni Talk Retail Fast Five podcast, sponsored by the A&M Consumer and Retail Group, Simbe, Mirakl, Ocampo Capital, Infios, and Clear Demand, Chris and Anne analyze Walmart's strategic move to make Vizio TVs exclusive private label products. Discover why this isn't just about sales but about building a comprehensive media ecosystem that combines content, consumer data, advertising, and commerce. Learn how Walmart is positioning itself against Amazon in the retail media wars and why this could be their biggest competitive advantage yet. 🔔 Subscribe for weekly retail insights! For the full episode head here: https://youtu.be/A11X6MXWL9U #walmart #vizio #retailmedia #connectedtv #privateLabel #retailstrategy #omnichannel This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Jul 24

Retail Media Networks are booming—but there’s a catch. As major retailers like Walmart, Target, Albertsons, and Kroger rake in billions from retail media, a growing bottleneck is emerging: campaigns are being sold to brands that can’t get their products on the shelf. The result? Missed sales, empty shelves, and damaged shopper trust. In the latest Omni Talk Retail Ask An Expert Series, Chris Walton and Anne Mezzenga welcome Director of Customer Success, Joy Spiotta, and Senior Product Marketing Manager, Jenya Lawson, of SPS Commerce to dive into performance-based media access—where supply chain readiness determines who gets premium ad placement, not just who’s willing to pay the most. 0:00 – Introduction to retail media bottleneck crisis 2:30 – Meet the experts: Joy Spiotta and Jenya Lawson from SPS Commerce 5:00 – What SPS Commerce does: Connecting retail supply chains 6:15 – The core problem: Ads running for out-of-stock products 8:45 – Why communication breaks down between media and supply chain teams 12:00 – Planning challenges and historical data limitations 14:50 – Real-world example: Sex and the City pearl necklace viral moment 16:30 – Store vs. digital inventory coordination challenges 19:00 – Automation and technological solutions for inventory management 21:30 – Measuring retail media ROI and transparency issues 24:00 – Actionable steps retailers and brands can take today 27:30 – Collaboration strategies and contingency planning 29:00 – Contact information and wrap-up P.S. To see our full lineup of past Ask An Expert conversations, head here . Music by hooksounds.com #retailmedia #supplychain #inventorymanagement #retailtechnology #ecommerce #retailanalytics #merchandising #retailoperations #digitaladvertising This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Jul 24

In this 5 Insightful Minutes episode, A&M's consumer and retail experts Chris Creyts and Brandon Pezely join Omni Talk to reveal how grocers can adapt their space planning strategy in today's rapidly changing retail landscape. From the $37 billion growth in fresh food areas to the $27 billion revenue loss in general merchandising, Chris and Brandon break down why advanced space planning isn't just important—it's essential for survival. They share actionable insights on navigating inflation impacts, e-commerce disruption, GLP-1 drug effects on shopping behavior, and the health & wellness trend reshaping grocery stores. 🔑 Topics covered: - Why grocers must evaluate space strategy NOW in this inflationary environment The $37B fresh food growth vs $27B general merchandise decline Common mistakes retailers make when overhauling store layouts Best practices for piloting and scaling space changes Building the right organizational structure for space planning success How to create margin vs shelf space analysis charts Future-proofing your space strategy for the next 5-10 years Access A&M space planning report here: https://alvarezandmarsal-crg.com/wp-content/uploads/2025/06/AM-CRG-Space-and-Assortment-Optimization.pdf 🎧 Don't forget to like, comment, and subscribe for more retail insights! #spaceplanning #groceryretail #retailstrategy #omnitalk #retailtech #merchandising #storedesign #retailinnovation #retailpodcast Music by hooksounds.com *Sponsored Content* This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Jul 23

In this week’s Omni Talk Retail Fast Five, sponsored by the A&M Consumer and Retail Group , Simbe , Mirakl , Ocampo Capital , Infios , and ClearDemand : Walmart’s plan to sell Vizio TVs exclusively as a private brand ( Source ) Tesla’s Supercharger Diner officially opening in Los Angeles ( Source ) Mall of America expanding car-counting video analytics across its campus ( Source ) Tesco launching early delivery slots for families during the summer ( Source ) Target ending its price matching policy starting July 28 ( Source ) And A&M’s Chris Creyts and Brandon Pezely also dropped by to help us hand out insights on how grocers should be thinking about space allocation for their future success and store development plans in this week’s 5 Insightful Minutes segment. There’s all that, plus Southwest Airlines new seating policy, Midwestern In-N-Out dreams, and a tribute to the dearly departed Malcolm-Jamal Warner. P.S. Also be sure to check out our podcast rankings on Feedspot Music by hooksounds.com #RetailNews #WalmartVizio #TeslaDiner #RetailTech #TargetPricing #RetailPodcast #OmniTalk #MallofAmerica #TescoDelivery #RetailInnovation #PrivateLabel #ConnectedTV This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Jul 19

This week on the Omni Talk Retail Fast Five podcast, sponsored by the A&M Consumer and Retail Group, Simbe, Mirakl, and Ocampo Capital, we rapid-fire through the week's quirkiest retail stories. Morrison's limits colleague access to stock rooms to prevent "idling," Call Her Daddy's Alex Cooper gets booed at Wrigley Field, Nextdoor replatforms to cut cranky neighbor posts, and an AI influencer with 150K followers fools everyone at Wimbledon. 🔔 Subscribe for weekly retail insights! ⏩ Topics Covered: 📌 00:00 – Morrison's Stock Room Crackdown 📌 03:20 – Chad's Panini King Confession 📌 05:10 – Alex Cooper's Wrigley Field Disaster 📌 07:25 – David's Nextdoor Drama (Using Wife's Account!) 📌 10:30 – AI Influencer Tennis Sensation 📌 12:45 – When Will AI Models Hit Retail Stores? 📌 15:20 – Will Ferrell Birthday Celebration For the full episode head here: https://youtu.be/sgweq_AtMms #lightninground #morrisons #alexcooper #nextdoor #aiinfluencer #retailstories #workplaceproductivity #omnitalk This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Jul 19

This week on the Omni Talk Retail Fast Five podcast, sponsored by the A&M Consumer and Retail Group, Simbe, Mirakl, and Ocampo Capital, we examine Shopify's proactive stance on AI agent regulation. Shopify is drawing boundaries around agentic AI with new language in merchant websites' robots.txt files, stating "scraping, buy from me agents, or any end-to-end flow that completes payment without a final review step is not permitted." The move shows Shopify thinking ahead to protect its ecosystem while directing legitimate integrators to use official APIs. 🔔 Subscribe for weekly retail insights! ⏩ Topics Covered: 📌 00:00 – Headline Details 📌 01:50 – Understanding Shopify's robots.txt Changes 📌 04:25 – David Brown: Why This Is Great News 📌 07:40 – The Bot Problem in Concert Tickets & Restaurants 📌 10:15 – Boardroom Attention to Agentic AI 📌 13:30 – Chad Lusk on AI Risk Management 📌 16:45 – The Talent War for AI Skills 📌 19:20 – Chris Walton: Lobbying for Bot Regulation 📌 22:10 – Marketplace 2.0 Predictions For the full episode head here: https://youtu.be/sgweq_AtMms #shopify #agenticai #aiagents #botregulation #ecommerce #retailautomation #aiethics #retailtech #omnitalk This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Jul 19

This week on the Omni Talk Retail Fast Five podcast, sponsored by the A&M Consumer and Retail Group, Simbe, Mirakl, and Ocampo Capital, we explore the generational shift reshaping grocery retail. Traditional supermarkets are falling out of favor with younger generations, with Gen Z, millennials, and Gen X increasingly turning to discount retailers for groceries. According to new survey data, 22% of Gen Z shoppers made their most recent grocery trip at Aldi, matching Walmart's share. Meanwhile, 28% of baby boomers and 31% of the silent generation still prefer traditional supermarkets. 🔔 Subscribe for weekly retail insights! ⏩ Topics Covered: 📌 00:00 – Headline Details 📌 02:10 – The Shocking Survey Numbers 📌 05:20 – Chad Lusk: A&M's Consumer Sentiment Data 📌 08:15 – Why Young Shoppers Choose Walmart & Aldi 📌 11:30 – Private Label Confidence Among Generations 📌 14:45 – David Brown on Experience Quality 📌 17:20 – Content Creation Strategy for Regional Grocers 📌 20:05 – The Future of Traditional Supermarkets For the full episode head here: https://youtu.be/sgweq_AtMms #grocerytrends #genz #millennials #walmart #aldi #supermarkets #privatelabel #discountretail #consumerbehavior #omnitalk This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Jul 19

This week on the Omni Talk Retail Fast Five podcast, sponsored by the A&M Consumer and Retail Group, Simbe, Mirakl, and Ocampo Capital, we examine how tariff-driven inflation threatens the upcoming holiday season. Inflation rose to 2.7% in June, its highest level since February, as President Trump's sweeping tariffs push up costs across furniture, clothing, and large appliances. Core inflation climbed to 2.9% annually, creating massive uncertainty for retailers planning holiday inventory and pricing strategies. With nobody knowing what tariffs will be in place during peak season, retailers face unprecedented challenges. 🔔 Subscribe for weekly retail insights! ⏩ Topics Covered: 📌 00:00 – Headline Introduction 📌 01:45 – Breaking Down the 2.7% Inflation Numbers 📌 04:30 – David Brown: Playing Chicken with the World 📌 07:15 – Holiday Season Impact Predictions 📌 10:20 – Chad Lusk on Cost Reduction Strategies 📌 13:35 – Pricing Precision vs Blanket Moves 📌 16:50 – Inventory Planning Under Uncertainty 📌 19:25 – Small Business vs Mass Retailer Challenges For the full episode head here: https://youtu.be/sgweq_AtMms #tariffs #inflation #holidayretail #pricingstrategy #consumerspending #retailmargins #costreduction #inventoryplanning #massretail #omnitalk This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Jul 19

This week on the Omni Talk Retail Fast Five podcast, sponsored by the A&M Consumer and Retail Group, Simbe, Mirakl, and Ocampo Capital, we analyze contrasting approaches to return-to-office policies. Both Starbucks and Target issued return-to-office orders this week, but with very different strategies. Starbucks mandates employees work in the office a minimum of four days a week (Monday-Thursday) starting in October, even offering voluntary exit packages for those who refuse. Target takes a softer approach, asking team members to work in person at least three times a week with flexibility on which days, leaving decisions to individual leaders. 🔔 Subscribe for weekly retail insights! ⏩ Topics Covered: 📌 00:00 – Headline Details 📌 01:30 – Starbucks' Hard Line: 4 Mandatory Days 📌 04:15 – Target's Flexible 3-Day Approach 📌 07:20 – A&M's David Brown on Best Practices 📌 10:45 – The Importance of Standardized Days 📌 13:30 – Corporate Culture Alignment Strategies 📌 16:10 – Impact on Productivity & Collaboration For the full episode head here: https://youtu.be/sgweq_AtMms #returntooffice #starbucks #target #workplacepolicy #hybridwork #remotework #corporateculture #retailleadership #productivity #omnitalk This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Jul 19

This week on the Omni Talk Retail Fast Five podcast, sponsored by the A&M Consumer and Retail Group, Simbe, Mirakl, and Ocampo Capital, we dive into the biggest CPG story of the year. Kraft Heinz is preparing to break itself up a decade after the infamous merger orchestrated by Warren Buffett and Brazilian private equity firm 3G Capital Partners. The company plans to spin off a large chunk of its grocery business, including many Kraft products, into a new entity valued as much as $20 billion. This would leave a separate company housing faster-growing offerings like Heinz ketchup, Grey Poupon mustard, and hot sauces that align better with consumer preferences. 🔔 Subscribe for weekly retail insights! ⏩ Topics Covered: 📌 00:00 – Headline Details 📌 02:15 – The Failed 3G Capital Strategy 📌 05:30 – Chad Lusk on Value Creation Through Divestiture 📌 08:45 – David Brown on Resource Allocation Challenges 📌 12:20 – International Buyer Considerations & Regulations 📌 15:40 – Expert Analysis: Will the Breakup Work? For the full episode head here: https://youtu.be/sgweq_AtMms #kraftheinz #CPGbreakup #warrenbuffett #3gcapital #foodindustry #mergersacquisitions #brandportfolio #valuecreation #retailnews #omnitalk This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Jul 18

Placer.ai’s Chief Marketing Officer Ethan Chernofsky delivers his highly anticipated retail grades for the first half of 2024! Discover which retailers are crushing it (Walmart, Trader Joe’s, Sprouts) and which ones need improvement (Target, Lululemon). This data-driven analysis uses real foot traffic and location analytics to reveal surprising retail trends, from the movie theater comeback to department store resurgences. Essential insights for retail professionals, investors, and anyone interested in consumer behavior and retail performance trends. 0:00 – Introduction: Omni Talk hosts welcome Placer AI’s newly promoted CMO Ethan Chernowski for summer retail grades 1:50 – What is Placer.ai: Location data company tracking tens of millions of devices to analyze retail foot traffic 3:25 – “A’s As Expected”: Top performers including Walmart, Trader Joe’s, Sprouts, TJX/Marshalls – retailers with clear reason for being 8:30 – “Holding Onto Newfound Momentum”: Chili’s remarkable turnaround through menu simplification and value focus, plus department store recovery (Nordstrom, Bloomingdale’s) 17:10 – “Blockbuster Mindset”: Movie theaters showing improvement when big films release, but need year-round merchandising strategy 25:00 – “Shaky But Promising”: Hobby Lobby benefiting from Jo-Ann closures, Home Depot tariff impact, Ulta recovery, and B-class mall resurgence 33:00 – “Needs Improvement”: Lululemon facing saturation challenges, Target’s operational issues beyond DEI controversy, Dave & Busters pricing problems 40:00 – Key takeaway: Success comes from knowing your “reason for being” and focusing on retail fundamentals over flashy technology Music by hooksounds.com #retailanalytics #retailtrends #walmart #target #lululemon #consumerbehavior #retailstrategy #omnitalk #locationdata Sponsored Content This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Jul 17

AWS's Daniele Stroppa, Worldwide Technical Lead for AWS partners in retail, joins us to announce July's retail tech startup of the month: Bria AI. Daniele breaks down why Bria AI is revolutionizing content creation for brands with their visual generative AI platform. Unlike typical text-to-image generators, Bria focuses on commercial value, seamless integration, and fully compliant content creation using properly licensed data. From maintaining brand integrity with "tailor generation" to creating thousands of product images in minutes instead of weeks, Bria AI is solving real enterprise challenges with practical solutions that integrate into existing workflows. 🔑 Topics covered: Why Bria AI stands out from other visual AI platforms The three key pillars: commercial value, ease of integration, and compliance Real-world applications from product detail pages to social media campaigns Long-term implications of AI image generation for retail 🎧 Don't forget to like, comment, and subscribe for more retail tech insights and to be the first, each month, to find out who wins retail tech startup of the month! #retailtech #generativeai #visualai #contentcreation #omnitalk #retailinnovation #briaai #retailpodcast #aws #ecommerce Music by hooksounds.com *Sponsored Content* This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Jul 16

In this week’s Omni Talk Retail Fast Five, sponsored by the A&M Consumer and Retail Group , Simbe , Mirakl , Ocampo Capital , Infios , and ClearDemand , A&M’s Chad Lusk and David Brown joined Chris and Anne to discuss: Kraft Heinz’s breakup plans – The food giant is preparing to spin off a large chunk of its grocery business into a new $20 billion entity, a decade after the infamous Warren Buffett-orchestrated merger ( Source ) Return to office mandates – Both Starbucks and Target issued new in-person work requirements, with Starbucks mandating four days (Monday-Thursday) and Target requiring three flexible days per week ( Source ) Tariff-driven inflation concerns – Consumer prices rose 2.7% in June as President Trump’s tariffs push up costs on furniture, clothing, and appliances, potentially impacting holiday shopping ( Source ) Supermarkets losing younger shoppers – Gen Z, Millennials, and Gen X increasingly favor Walmart and Aldi over traditional supermarkets, with 22% of Gen Z shoppers choosing each retailer for their most recent grocery trip ( Source ) Shopify sets AI boundaries – The e-commerce platform is blocking agentic AI bots from completing purchases without human review, adding new restrictions to protect merchants from unauthorized automation ( Source ) And AWS’s Daniele Stroppa also dropped by to help us hand out a new award we are giving out each month in partnership with AWS, and we are calling it the Retail Startup of the Month – this month’s winner is Bria AI , a visual generative AI platform that helps brands create compliant, on-brand content at scale. There’s all that, plus discussions on AI influencers taking Wimbledon by storm, cranky Nextdoor neighbors, and whether Alex Cooper was rightly booed at Wrigley Field last week. P.S. Be sure to check out all our other podcasts from the past week here, too: https://omnitalk.blog/category/podcast/ P.P.S. Also be sure to check out our podcast rankings on Apple Podcasts and on Feedspot Music by hooksounds.com #RetailNews #KraftHeinzBreakup #ReturnToOffice #TariffInflation #SupermarketTrends #ShopifyAI #AgenticAI #BriaAI #RetailTech #OmniTalk #RetailPodcast #AWSTechStartup This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Jul 12

Our lightning round covers McDonald's spicy breakfast innovation, Bob's Furniture's quirky "Furniture Eulogies" social campaign, and the new dating trend "Banksying." Plus Chris shares his furniture design advice and grocery shopping habits. Brought to you by the A&M Consumer and Retail Group, Simbe, Mirakl, and Ocampo Capital. 📌 McDonald's spicy pepper sauce breakfast 📌 Bob's Furniture social programming 📌 Consumer behavior trends 📌 Personal shopping insights For the full episode head here: https://youtu.be/IHX4xxVvFJs #mcdonalds #breakfast #furniture #consumertrends #lightninground This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Jul 12

New app Grocery Dealz allows real-time price comparison across grocery stores, potentially triggering massive industry disruption. Chris warns this could herald the age of agentic AI grocery shopping that threatens traditional retailers' margin structures and survival. Brought to you by the A&M Consumer and Retail Group, Simbe, Mirakl, and Ocampo Capital. 📌 Real-time grocery price comparison 📌 Agentic AI shopping implications 📌 Threat to high-low pricing strategies 📌 Winners and losers in pricing transparency For the full episode head here: https://youtu.be/IHX4xxVvFJs #grocerydeals #pricingtech #groceryinnovation #aiinretail #retaildisruption This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Jul 12

Sephora offers $20 Lyft credits to drive customers to stores during Prime Day week. Our hosts analyze whether this "delivered to beauty" campaign represents innovative omnichannel thinking or just smart marketing spin that luxury retailers have done for decades. Sponsored by the A&M Consumer and Retail Group, Simbe, Mirakl, and Ocampo Capital. 📌 Sephora's Prime Day counter-strategy 📌 Historical context of luxury retail car services 📌 Target audience and marketing effectiveness 📌 Sustainability of the approach For the full episode head here: https://youtu.be/IHX4xxVvFJs #sephora #lyft #luxuryretail #primeday #marketingstrategy #beautyretail This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Jul 12

Staples pivots to services like TSA pre-check, passport photos, and Verizon device sales as core printing business declines. Chris and Anne debate whether this services salvation story can sustain the 945-location chain or if it's just delaying the inevitable. Brought to you by the A&M Consumer and Retail Group, Simbe, Mirakl, and Ocampo Capital. 📌 Staples' services diversification strategy 📌 Verizon partnership expansion plans 📌 TSA pre-check and passport services growth 📌 Long-term viability concerns For the full episode head here: https://youtu.be/IHX4xxVvFJs #staples #retailservices #officemaxdepot #businessservices #retailpivot This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Jul 12

Amazon teams up with Gopuff for 15-minute grocery delivery across major UK cities. Our hosts debate whether this signals Amazon's retreat from direct grocery or a strategic setup for agentic AI shopping experiences that could revolutionize how consumers buy groceries. Sponsored by the A&M Consumer and Retail Group, Simbe, Mirakl, and Ocampo Capital. 📌 Amazon's UK grocery marketplace approach 📌 Gopuff's white-label delivery strategy 📌 Implications for direct grocery competition 📌 Future agentic AI shopping possibilities For the full episode head here: https://youtu.be/IHX4xxVvFJs #amazon #gouff #ukretail #grocerydelivery #marketplace #retailstrategy This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Jul 12

Walmart launches "Dinner Tonight" - a new meal solution platform that combines recipes, ready-made meals, and one-click ordering with same-day delivery. Chris and Anne analyze why this could be the meal kit killer and how Walmart's AI integration positions them ahead of competitors. Brought to you by the A&M Consumer and Retail Group, Simbe, Mirakl, and Ocampo Capital. 📌 Walmart's meal solution innovation 📌 Why meal kits are like "stylus on palm pilot" 📌 How AI integration amplifies the platform 📌 Competitive advantages over traditional meal delivery For the full episode head here: https://youtu.be/IHX4xxVvFJs #walmart #dinnertonight #mealkit #retailtech #groceryinnovation #omnitalk This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Jul 9

In this week’s Omni Talk Retail Fast Five, sponsored by the A&M Consumer and Retail Group , Simbe , Mirakl , Ocampo Capital , Infios , and ClearDemand , Chris and Anne discussed: Walmart’s “Dinner Tonight” platform launch – The retail giant’s one-stop meal solution that lets customers type “Dinner Tonight” or “easy dinner” to access one-click baskets, recipe hubs, and shoppable lists, complete with deli and bakery delivery options. ( Source ) Amazon’s 15-minute grocery delivery partnership with GoPuff in the UK – The ultra-fast service has expanded from Birmingham and Salford to major cities including London, Manchester, Liverpool, Leeds, Cardiff, Bristol and Sheffield, offering 24/7 grocery delivery through GoPuff’s micro-fulfillment network. ( Source ) Staples pivoting to services for business relevance – The office supply retailer is driving foot traffic through printing, shipping, passport services, and a new Verizon partnership to sell phones and devices in-store, with about 945 locations serving roughly 90% of the U.S. population. ( Source ) Sephora’s “Delivered to Beauty” partnership with Lyft – The beauty retailer offered $20 Lyft credits for rides to select stores in NYC, LA, San Francisco, Chicago, and Seattle during July 7-10, with customers receiving in-store guidance and $10 off purchases over $50. ( Source ) Grocery Dealz app launch as the “Gas Buddy of grocery” – The new Dallas-Fort Worth based app allows shoppers to compare grocery prices across supermarkets and build carts, with plans for statewide Texas expansion and eventual national rollout. ( Source ) Plus: This month’s OmniStar award goes to Tracey Brown, EVP and Chief Customer Officer at Walgreens, for becoming a licensed pharmacy tech and working weekend shifts to better understand operations and accelerate change. There’s all that, and we even hit on spicy McMuffins, furniture eulogies, and the new dating trend called “Banksying.” P.S. Be sure to check out all our other podcasts from the past week here, too: https://omnitalk.blog/category/podcast/ P.P.S. Also be sure to check out our podcast rankings on Apple Podcasts and on Feedspot Music by hooksounds.com #RetailNews #WalmartDinnerTonight #AmazonGrocery #GoPuffUK #StaplesServices #SephoraLyft #GroceryDealz #RetailTech #OmniTalk #RetailPodcast #PricingTransparency #RetailInnovation This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Jul 5

This segment on the Retail Fast Five podcast, sponsored by the A&M Consumer and Retail Group, Simbe, Mirakl, Infios, Clear Demand, and Ocampo Capital, covers rapid-fire retail takes. Quick hits on General Dynamics buying Macy's anchor space (Chris suggests hiding alien bodies), Google's AI mode for fashion try-ons (Anne loves how flattering it is), and Jeff Bezos' celebrity-packed wedding. Plus Anne's controversial Arnold Schwarzenegger movie rankings with Kindergarten Cop at #1! For the full episode head here: https://youtu.be/-J5sCVAKsfQ 🔔 Subscribe for weekly retail insights! ⏩ Topics Covered: 📌 44:30 – Dead Mall Spaces & Government Use 📌 45:37 – Google AI Mode Fashion Experience 📌 47:16 – Celebrity Wedding Guest Lists 📌 48:34 – Arnold Schwarzenegger Movie Rankings #lightninground #deadmalls #googleAI #celebrityweddings #retailrealestate #AIfashion #arnoldschwarzenegger #retailentertainment This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Jul 5

This segment on the Retail Fast Five podcast, sponsored by the A&M Consumer and Retail Group, Simbe, Mirakl, Infios, Clear Demand, and Ocampo Capital, analyzes Starbucks' hiring transformation under CEO Brian Niccol. Starbucks adds district managers to barista hiring decisions as part of experience improvements. Chris sees it as a culture message but fears operational issues remain unsolved, while Anne advocates for automation first, comparing it to Chick-fil-A's efficient model where human interaction focuses on key moments. For the full episode head here: https://youtu.be/-J5sCVAKsfQ 🔔 Subscribe for weekly retail insights! #starbucks #brianniccol #retailhiring #customerexperience #baristas #retailstaffing #operationaldesign #retailautomation This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Jul 5

This segment on the Retail Fast Five podcast, sponsored by the A&M Consumer and Retail Group, Simbe, Mirakl, Infios, Clear Demand, and Ocampo Capital, examines Hibbett's kids-focused digital strategy. Hibbett launches a standalone kids app and website under new owner JD Sports for ages 13 and younger. Both Chris and Anne question this approach, suggesting resources would be better spent on TikTok influencers and content creation where kids actually discover products, rather than building separate apps. For the full episode head here: https://youtu.be/-J5sCVAKsfQ 🔔 Subscribe for weekly retail insights! #hibbitt #kidsapp #JDsports #athleticretail #mobilecommerce #retailapps #kidsecommerce #influencermarketing This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Jul 5

This segment on the Retail Fast Five podcast, sponsored by the A&M Consumer and Retail Group, Simbe, Mirakl, Infios, Clear Demand, and Ocampo Capital, breaks down Target's factory direct shipping test. Target explores factory direct shipping similar to Temu and Shein's model for apparel and home goods. Chris loves the defensive move and believes Target's brand credibility can win, while Anne questions if Target has lost its design edge and worries about competing on price against Walmart and Amazon. For the full episode head here: https://youtu.be/-J5sCVAKsfQ 🔔 Subscribe for weekly retail insights! #target #factorydirect #temu #shein #retailsourcing #directshipping #retailstrategy #brandcredibility This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Jul 5

This segment on the Retail Fast Five podcast, sponsored by the A&M Consumer and Retail Group, Simbe, Mirakl, Infios, Clear Demand, and Ocampo Capital, explores Wegmans' smart cart pilot. Wegmans pilots Instacart's AI-powered Caper Carts at their Syracuse store for seamless checkout and spending tracking. Anne remains "mid" on smart carts, seeing them as a retail media play rather than essential retail tech, while Chris questions if this expensive capital investment will ever scale effectively. For the full episode head here: https://youtu.be/-J5sCVAKsfQ 🔔 Subscribe for weekly retail insights! #wegmans #smartcarts #instacart #capercarts #grocerytech #retailmedia #AIretail #loyaltyprograms This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Jul 5

This segment on the Retail Fast Five podcast, sponsored by the A&M Consumer and Retail Group, Simbe, Mirakl, Infios, Clear Demand, and Ocampo Capital, dives into Walmart's dark store pilot program. Walmart is testing dark stores in Dallas for faster online fulfillment, with plans for Bentonville. Chris calls it a smart defensive and offensive move that could eliminate out-of-stocks online, while Anne questions whether this accelerates competition with Amazon and what Target's response will be. 🔔 Subscribe for weekly retail insights! For the full episode head here: https://youtu.be/-J5sCVAKsfQ #walmart #darkstores #retailtech #onlinefulfillment #ecommerce #retailautomation #omnichannel #warehouseinnovation This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Jul 3

In this 5 Insightful Minutes episode, gStore by GregyOrange’s General Manager Troy Sewek joins Omni Talk to share his tried-and-true tips on tech for the world’s smartest stores. From RFID foundations to computer vision innovations, Troy breaks down what technology is truly critical for retailers facing market uncertainty, how to build smart store pilots that actually change behavior (not just showcase tech), and why the future is all about orchestration — where all your store systems work together like a central nervous system. If you’ve ever wondered what smart store tech is worth adopting and how to implement it fast, this episode is for you. 🔑 Topics covered: Critical tech stack for agile retail operations (RFID, computer vision, predictive alerts) How to layer new technology on existing systems without throwing away investments Smart store pilot strategies that deliver results in 60-90 days Why behavior-changing labs beat tech showcases every time The orchestration era: How merchandising, inventory, staffing and fulfillment unite Real solutions for mass retailers with mixed RFID environments 🎧 Don’t forget to like, comment, and subscribe for more retail tech insights! #smartstores #retailtech #RFID #computervision #omnitalk #retailinnovation #storeoperations #retailpodcast #gstore #retailexecution #smartretail Music by hooksounds.com Sponsored Content This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Jul 2

In this week’s Omni Talk Retail Fast Five, sponsored by the A&M Consumer and Retail Group , Simbe , Mirakl , Ocampo Capital , Infios , and ClearDemand , Chris and Anne discussed: Walmart testing dark stores ( Source ) Wegmans piloting Instacart’s smart carts ( Source ) Target exploring factory-direct shipping models similar to Shein and Temu ( Source ) Hibbett’s launch of a kid-focused app and website ( Source ) Starbucks retooling its hiring process for baristas ( Source ) And gStore from GreyOrange’s General Manager, Troy Siwek stopped by for 5 Insightful Minutes to give us the lowdown on what technologies he thinks retailers should be evaluating for their next generation of smart stores. There’s all that, plus alien bodies, AI mode, the Bezos wedding, and Arnold Schwarzenegger movie rankings. You can give this week’s Fast Five retail news roundup a listen by clicking above or on the platform of your choice below: P.S. Be sure to check out all our other podcasts from the past week here, too: https://omnitalk.blog/category/podcast/ P.P.S. Also be sure to check out our podcast rankings on Apple Podcasts and on Feedspot Music by hooksounds.com #RetailNews #WalmartDarkStores #InstacartSmartCarts #RetailTech #TargetFactoryDirect #RetailPodcast #OmniTalk #StarbucksHiring #HibbettKids #RetailInnovation #GroceryTech #RetailStrategy This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Jul 1

Omni Talk sits down with Krystina Gustafson, co-founder of RetailClub and former Shoptalk content chief, to talk about the new AI Deep Dive Retreat launching this September in Huntington Beach. In this candid conversation, Krystina explains how RetailClub is reinventing the retail event experience—ditching the booths and buzzwords in favor of real conversations, collaborative learning, and hands-on AI training. 🔥 What to expect: – A sneak peek into RetailClub’s first AI-focused retreat – How the team behind Shoptalk is flipping the traditional conference model – Who should attend: From AI curious to retail change-makers – Why now is the moment for building an AI-native retail community – And how retailers and brands can attend for free and get up to $1,250 in travel reimbursement! 📅 Registration deadline: August 22 🌐 Learn more: https://retailclub.com Music by hooksounds.com #RetailClub #aiinretail #retailinnovation #omnitalk #RetailRetreat #retailleadership #generativeai #RetailEvents *Sponsored Content* This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Jun 28

In this week's Fast Five Podcast, sponsored by the A&M Consumer and Retail Group, Simbe, Mirakl, Ocampo Capital, Infios, and ClearDemand, our rapid-fire lightning round covers the week's quirkiest retail stories: Ollipop's 5-cent VIP boxes, Jimmy John's steamy romance novel promotion, Unilever acquiring Dr. Squatch, and Tombstone's wild French fry crust pizza experiment. Timestamps: 32:19 - Ollipop Amazon partnership 32:53 - Jimmy John romance audiobook 34:54 - Dr Squatch acquisition 35:34 - Tombstone French fry pizza Catch the full episode here: https://youtu.be/3lsaTBvBuMs #RetailNews #FoodInnovation #BrandMarketing #ConsumerTrends #LightningRound This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Jun 28

In this week's Fast Five Podcast, sponsored by the A&M Consumer and Retail Group, Simbe, Mirakl, Ocampo Capital, Infios, and ClearDemand, Amazon is testing aggressive grocery bundling by showing 100+ food items during regular checkout flows. We analyze whether this interstitial approach can change deeply ingrained shopping habits and why Walmart has a massive advantage in the grocery recommendation game. Timestamps: 29:28 - Bundling strategy details 30:08 - Intent vs behavior mismatch 31:03 - Walmart's positioning advantage 31:43 - Recommendation engine comparison Catch the full episode here: https://youtu.be/3lsaTBvBuMs #AmazonGrocery #GroceryDelivery #OnlineGrocery #AmazonFresh #RetailStrategy This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Jun 28

In this week's Fast Five Podcast, sponsored by the A&M Consumer and Retail Group, Simbe, Mirakl, Ocampo Capital, Infios, and ClearDemand, conservative grocery giant H-E-B surprises everyone by piloting autonomous delivery robots in Austin with Avride. We break down why this 1-mile radius test makes sense for this location but question whether robot delivery can scale beyond urban experiments. Timestamps: 25:12 - H-E-B robot pilot details 26:21 - Why this location works 27:07 - Scaling challenges 27:45 - "Garminized" prediction 28:56 - Partnership speculation Catch the full episode here: https://youtu.be/3lsaTBvBuMs #HEB #AutonomousDelivery #GroceryRobots #RetailInnovation #LastMileDelivery This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Jun 28

In this week's Fast Five Podcast, sponsored by the A&M Consumer and Retail Group, Simbe, Mirakl, Ocampo Capital, Infios, and ClearDemand, we discuss how Walmart is revolutionizing store operations with AI tools that cut shift planning from 90 to 30 minutes. We analyze why overnight stocking is the perfect testing ground for retail AI and how this technology could transform workforce productivity across thousands of stores. Timestamps: 15:17 - AI tool announcement 15:53 - Why overnight logistics matters 16:34 - Team lead time savings 17:29 - Execution vs data interpretation 18:22 - Revenue impact potential Catch the full episode here: https://youtu.be/3lsaTBvBuMs #Walmart #RetailAI #StoreOperations #RetailTechnology #WorkforceEfficiency This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Jun 28

In this week's Fast Five Podcast, sponsored by the A&M Consumer and Retail Group, Simbe, Mirakl, Ocampo Capital, Infios, and ClearDemand, we deep dive into Whatnot, the live streaming shopping app that hit $3B in sales selling trading cards, sneakers, and collectibles. We explore whether this QVC-meets-Twitch model can expand beyond niche markets and why video commerce is finally taking off in America. Timestamps: 8:28 - What is Whatnot? 9:47 - US vs China video commerce 10:44 - Niche vs mass market potential 13:05 - eBay 2.0 comparison 14:30 - Platform distribution challenges Catch the full episode here: https://youtu.be/3lsaTBvBuMs #Whatnot #LiveShopping #VideoCommerce #CollectiblesTrading #SocialCommerce #LiveStreaming This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Jun 28

In this week's Fast Five Podcast, sponsored by the A&M Consumer and Retail Group, Simbe, Mirakl, Ocampo Capital, Infios, and ClearDemand, we break down the massive $1.77B merger between SpartanNash and C&S Wholesale Grocers that will service 10,000+ retail locations. We analyze why wholesale consolidation is accelerating and what it means for independent grocers fighting against Walmart and Kroger's dominance. Timestamps: 5:28 - Merger announcement details 6:09 - Why scale matters in wholesale 7:11 - Pressure on independent grocers 7:51 - Can this stop big retailer market grab? Catch the full episode here: https://youtu.be/3lsaTBvBuMs #Grocery #retailnews #SpartanNash #WholesaleGrocers #RetailConsolidation #IndependentGrocers This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Jun 27

In this exclusive interview from the CommerceNext Growth Show, Omni Talk sits down with Jeff Gerstel, CMO of B&H Photo and Video, to explore how one of New York’s most iconic retailers continues to set the bar for loyalty, service, and operational excellence—even with just one physical store. 🎯 Topics discussed: – Why service, not gimmicks, drives B&H’s customer loyalty – How livestream video and global ecommerce fuel their success – What every retailer should do to improve the customer experience – The practical approach B&H takes to AI and emerging retail tech – The secret to 99.8% on-time fulfillment (and what they do for the 0.2%) 👏 Huge thanks to GreyOrange for supporting our coverage and enabling smarter, real-time inventory at H&M and beyond. 📍 If you're in NYC, don't miss the B&H store at 34th & 9th or visit the H&M Soho Store on Broadway to see tech in action. #commercenext #retailnews #retailtech #retailinnovation This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Jun 27

In this candid conversation from the Mirakl Summit, Omni Talk sits down with Scott Eckert CEO of the Americas at Mirakl, to talk about his first 100 days on the job and what excites him most about Mirakl’s future. From unlocking B2B marketplaces to building seller-focused tools like Mirakl Connect and embracing retail media as the next big revenue driver, Scott shares his roadmap for accelerating growth in the Americas. Learn why curated marketplaces, a dynamic supply chain, and third-party seller expansion are top priorities for the year ahead. #MiraklSummit2025 #retailmedia #marketplaces #omnitalkretail #MiraklConnect #ecommercestrategy #retailinnovation #b2bcommerce #retailtrends This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Jun 27

Omni Talk sits down with Mirakl’s Chief Data & AI Officer, Anne-Claire Baschet, live from the Mirakl Summit in NYC to talk all things artificial intelligence and e-commerce. Anne-Claire explains how Mirakl is embedding AI across its platform—from catalog onboarding to media operations—and why the future lies in “agentic commerce,” where AI-powered agents help shoppers and sellers alike. With 91% of Mirakl employees already using AI daily, this is a behind-the-scenes look at how Mirakl is preparing for the next generation of e-commerce infrastructure. #MiraklAI #agenticai #aiinretail #omnitalkretail #MiraklSummit2025 #ecommerceinnovation #retailai #productdiscovery This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Jun 27

Max Tepper, Senior Brand Manager at The Sak, joins Omni Talk live from the Mirakl Summit to share how the iconic handbag and accessories brand has transformed into a marketplace powerhouse. Max discusses The Sak’s post-pandemic pivot from brick-and-mortar to DTC and marketplaces, their successful onboarding with Mirakl, and how strategic channel expansion—including Nordstrom, Amazon, QVC, and more—is fueling growth. If you're a brand looking to scale through marketplaces without losing control, this is a masterclass in how to do it right. Learn how they test fast, reach new customers, and simplify operations across many, many different retail marketplaces. #TheSak #marketplaces #MiraklSummit2025 #ecommerce #omnitalkretail #RetailMarketplaces #handbags #digitalcommerce #retailtransformation This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Jun 27

Omni Talk is live from the Mirakl Summit with Joe Cano, SVP of Digital at Lowe’s, for an inside look at how Lowe’s is scaling its digital business through a newly launched Mirakl-powered marketplace. Joe breaks down how the marketplace complements Lowe’s total home strategy, empowers associates, integrates seamlessly into omnichannel operations, and connects directly with Lowe’s evolving retail media strategy. Plus, hear how Lowe’s is using AI—through tools like its Mylow platform—to personalize the experience for DIY and Pro customers alike. From seamless omnichannel integration to surprising product sales, Lowe’s is reimagining what digital retail looks like. #loweshomeimprovement #retailai #omnitalkretail #MiraklSummit2025 #JoeCano #retailmedia #ecommerce #digitaltransformation #marketplaces #Mylow This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Jun 27

Live from the 2025 Mirakl Summit in New York City, Omni Talk’s Chris Walton and Anne Mezzenga sit down with Cotopaxi Founder and Chief Global Officer Stephan Jacob. In this powerful conversation, Stephan shares how Cotopaxi blends purpose with profit through its mission-driven marketplace expansion strategy, ensuring brand integrity and sustainable impact while scaling. Discover how the brand evaluates partnerships, maintains authenticity, and uses marketplaces to deepen customer relationships—all without compromising values. Learn why Cotopaxi takes a relationship-first, purpose-led approach to expansion—and how marketplaces play a vital role in that journey. #cotopaxi #MiraklSummit #marketplaces #retailinnovationl #omnitalkretail #ecommercegrowth #omnichannelretail This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Jun 27

Tapestry’s Avinash Kaushik joins Omni Talk live from CommerceNext 2025 to discuss how AI is transforming marketing from the inside out. In this dynamic conversation, Avinash explains why he believes AI is becoming the new operating system for retail—powering personalized communications, predictive analytics, and creative testing across Coach, Kate Spade, and Stuart Weitzman. Learn how Tapestry is scaling intent-centric marketing, using synthetic humans in research, and leveraging AI to delight customers from inbox to in-store. Brought to you by GreyOrange, helping retailers like H&M deliver real-time inventory experiences. #tapestry #AvinashKaushik #IntentMarketing #retailinnovation #CommerceNext2025 #digitaltransformation #aiinretail #coach #personalization #omnitalkretail This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Jun 27

Live from CommerceNext 2025, Omni Talk’s Anne Mezzenga and Chris Walton sit down with Lauren Price, SVP of E-Commerce and Digital Marketing at COS North America, part of the H&M Group. Lauren shares how COS is attracting new customers with creator-driven campaigns, authentic product storytelling, and a strong focus on foundational e-commerce execution. From the viral success of the Clean Cut Tee to insights on Gen Z expectations and a major tech overhaul, this conversation is packed with takeaways for any brand navigating the future of fashion retail. Brought to you by GreyOrange, powering real-time inventory visibility at H&M stores like the one in Soho, NYC. #COS #CommerceNext2025 #genz #ecommercestrategy #quietluxury #omnitalkretail #tiktokfashion #creatoreconomy #retailinnovation This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Jun 27

Live from CommerceNext 2025, Omni Talk’s Chris Walton and Anne Mezzenga sit down with Sarah Henry, Walmart's VP of Content, Influencer, and Commerce, to explore how Walmart is tapping into the creator economy and reshaping the retail experience through social commerce. From the rise of Gen Z shopping behaviors to the role of AI in simplifying creator workflows, Sarah gives an inside look at the Walmart Creator platform, influencer strategy, and the future of shoppable content. Sarah shares how the retailer is leading in the social commerce space with its Walmart Creator platform, helping creators of all sizes monetize authentically. From Gen Z shopping insights to AI’s role in flattening the funnel, this live CommerceNext interview is full of takeaways for the future of retail. Brought to you by GreyOrange. #walmartcreator #socialcommerce #retailinnovation #genz #CommerceNext2025 #influencermarketing #omnitalk #retailtrends #creatoreconomy #aiinretail This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Jun 26

In the first edition of Omni Talk’s new monthly series, Chris Walton and Anne Mezzenga team up with AWS’s Daniele Stroppa to spotlight the Retail Tech Startup of the Month—and the inaugural winner is Botify. Learn how Botify helps brands improve discoverability across both traditional and generative search engines by going beyond SEO to optimize content visibility for bots and agents. Discover why Botify’s approach is a big win for brands navigating the evolving consumer search landscape, and how it also helps reduce operational costs. Key moments from the interview: 00:00 – Intro to new Omni Talk segment with AWS: Retail Tech Startup of the Month 00:33 – Meet Daniele Stroppa, AWS Worldwide Technical Leader for Retail 01:01 – Daniele’s role in retail innovation and partner strategy at AWS 02:07 – First award winner revealed: Botify 02:19 – What Botify does: improving brand visibility across search platforms 02:54 – Why visibility in generative search (Perplexity, ChatGPT) matters 03:37 – How Botify goes beyond traditional SEO 04:06 – Analyzing bot and agent behavior on brand websites 04:23 – Helping brands ensure critical content is discoverable 04:41 – Long-term retail implications: revenue, brand recognition, infrastructure cost savings 05:31 – Congrats to Botify and final thoughts on the startup’s impact Music by hooksounds.com #retailtech #StartupOfTheMonth #aws #Botify #omnitalkretail #ecommerceseo #generativeai #retailai #discoverability #digitalcommerce Brought to you in partnership with AWS This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Jun 25

In this week’s Omni Talk Retail Fast Five, sponsored by the A&M Consumer and Retail Group , Simbe , Mirakl , Ocampo Capital , Infios , and ClearDemand , Chris and Anne discussed: SpartanNash’s merger with C&S Wholesale Grocers ( Source ) Whatnot, the $5 billion shopping app you probably haven’t heard of ( Source ) Walmart equipping its store associates with mobile AI tools ( Source ) H-E-B piloting autonomous deliveries in Austin, TX ( Source ) Amazon testing tighter grocery bundling for same-day deliveries ( Source ) And AWS’s Daniele Stroppa also dropped by to help us hand out a new award we are giving out each month in partnership with AWS, and we are calling it the Retail Startup of the Month There’s all that, plus french fry pizza, steamy romance novels, and whether Chris prefers bar soap or body wash in the shower. P.S. Be sure to check out all our other podcasts from the past week here, too: https://omnitalk.blog/category/podcast/ P.P.S. Also be sure to check out our podcast rankings on Apple Podcasts and on Feedspot Music by hooksounds.com #RetailNews #WalmartAI #WhatnotApp #RetailTech #GroceryDelivery #RetailPodcast #OmniTalk #AmazonGrocery #LivestreamShopping #RetailInnovation #SpartanNash #Botify This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Jun 24

Join Omni Talk’s Chris Walton and Anne Mezzenga as they sit down with JOOR CEO Kristin Savilia to explore how JOOR is transforming the wholesale fashion landscape. Kristin shares exclusive insights on digitizing the buyer-brand relationship, enabling smarter assortment planning, and helping independent retailers thrive globally. Learn how JOOR's Shopify integration, AI-powered prospecting, and strategic tariff navigation are reshaping the fashion industry for 2025 and beyond. From shrinking shipping windows to a surge in indie retailers, this conversation is a must-watch for anyone navigating fashion’s evolving B2B landscape. Key Moments: 00:00 – Intro and welcome back to Kristin Savilia, CEO of JOOR 01:30 – How JOOR digitizes wholesale buying for brands and retailers 02:50 – Overview of JOOR’s platform and client base (14K brands, 670K buyers) 04:15 – Surge of independent retailers: From 47% to 62% of GMV 06:00 – Shopify integration: Bridging wholesale with e-commerce and POS 07:45 – How retailers can adapt to market uncertainty using JOOR data 08:50 – Shrinking shipping windows: From 240 to 84 days and dropping 10:15 – Brands respond with curated assortments and evergreen styles 11:40 – How JOOR helps optimize product curation and minimize buyer risk 13:00 – Tariff pressures and pricing strategies: Expect 20% price increases 16:45 – JOOR’s "Ready to Ship" event to offload current inventory 18:50 – Leveraging regional assortments for competitive edge 20:00 – Launch of JOOR Discover: AI matchmaking tool for brand-retailer growth 22:00 – 78% reorder rate and 9X better conversion via AI outreach 24:00 – Rise in ChatGPT/Gemini lead generation vs. traditional SEO 26:30 – How DTC brands can expand into wholesale with JOOR 27:40 – Final thoughts and where to learn more at JOOR.com For more information on JOOR, head here: https://www.joor.com/ Access a JOOR Passport Event here: https://www.jooraccess.com/r/passport/ Download the JOOR Whitepaper here: https://resources.joor.com/how-to-tackle-tariffs-and-thrive-this-coming-market-season #fashiontech #wholesaling #retailai #Joor #omnitalk #retailinnovation #shopifyintegration #retailtrends #b2bfashion #retailstrategy Music by hooksounds.com *Sponsored Content* This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Jun 21

Ever wonder what retail experts actually buy at Costco or what cars they dream about driving? This lightning round reveals the personal side of our A&M retail gurus, from brisket smoking tips to the shocking number of Cheerios varieties on shelves. Brought to you by A&M Consumer and Retail Group, Mirakl, Simbe, Infios, Clear Demand, and Ocampo Capital. For the full episode, head here: https://youtu.be/vjOmUkH_Vhw?si=9f8KlsQw8yUdPqan #cheerios #corvettes #costco This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Jun 21

Costco is finally building standalone gas stations to solve their infamous parking lot congestion while expanding member benefits beyond the warehouse. This economics 101 supply-and-demand solution could be the competitive edge Costco needs against Sam's Club and Walmart. Presented by A&M Consumer and Retail Group, Mirakl, Simbe, Infios, Clear Demand, and Ocampo Capital. For the full episode, head here: https://youtu.be/vjOmUkH_Vhw?si=9f8KlsQw8yUdPqan #costco #costcogas #gas This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Jun 21

Albertsons is betting big on digital displays throughout their stores, but grocery retail has a terrible track record with digital advertising execution. Our experts clash over whether this retail media investment will drive meaningful ROI or become another expensive digital billboard failure. Powered by A&M Consumer and Retail Group, Mirakl, Simbe, Infios, Clear Demand, and Ocampo Capital. For the full episode, head here: https://youtu.be/vjOmUkH_Vhw?si=9f8KlsQw8yUdPqan #albertsons #retailmedia This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Jun 21

Can AI save H&M from Shein's explosive growth? H&M invests heavily in predictive and generative AI to compete as Shein leapfrogs to 1.5% market share. Expert analysis reveals why AI alone won't solve H&M's fast fashion problem. Brought to you by A&M Consumer and Retail Group, Mirakl, Simbe, Infios, Clear Demand, and Ocampo Capital. For the full episode, head here: https://youtu.be/vjOmUkH_Vhw?si=9f8KlsQw8yUdPqan #shein #h&m #fastfashion This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Jun 21

Amazon restructures grocery leadership under "One Grocery" strategy, merging Whole Foods employees into Amazon systems. Is this long-overdue efficiency or cultural destruction? Expert debate on what this means for grocery competition and Whole Foods' future. Sponsored by A&M Consumer and Retail Group, Mirakl, Simbe, Infios Clear Demand, and Ocampo Capital. For the full episode, head here: https://youtu.be/vjOmUkH_Vhw?si=9f8KlsQw8yUdPqan #grocery #amazon #wholefoods This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Jun 21

Walmart just revolutionized product launches forever! See how they delivered every Nintendo Switch 2 pre-order by 9 AM with FREE Coke and Pringles, leaving Target and Best Buy scrambling to catch up. Expert analysis on why this changes everything for electronics retail and gaming drops. Brought to you by A&M Consumer and Retail Group, Mirakl, Simbe, Infios, Clear Demand, and Ocampo Capital. #walmart #switch2 #nintendo For the full episode, head here: https://youtu.be/vjOmUkH_Vhw?si=9f8KlsQw8yUdPqan This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Jun 20

In this Spotlight Series interview, Catherine Dummitt, VP of Marketing at Narvar, explains how the post-purchase journey is evolving from a cost center to a powerful “trust center.” With insights from over 42 billion consumer interactions annually, Narvar is helping retailers rethink shipping, returns, and communication to boost loyalty, reduce costs, and drive revenue. From AI-driven delivery confidence to smarter shipping perks, this is a must-watch for anyone shaping the future of e-commerce. Key Moments: 0:08 – 1:15 | Meet Catherine Dummitt, VP of Marketing at Narvar 1:16 – 2:44 | What Narvar is and how it powers post-purchase personalization 2:45 – 4:45 | Why delivery confidence is replacing speed as the top consumer priority 4:46 – 6:27 | The shift from instant gratification to brand trust and delivery reliability 6:28 – 9:10 | The new role of communication and clarity in reducing delivery anxiety 9:11 – 12:21 | Strategic free shipping and perks — not one-size-fits-all 12:22 – 14:59 | Using Narvar’s data to help brands personalize offers and reduce cart abandonment 15:00 – 16:46 | How communication impacts repurchase behavior and lifts revenue 16:47 – 18:35 | Turning tracking pages into branding and engagement opportunities 18:36 – 21:00 | Why post-purchase should be treated as a “trust center,” not a cost center 21:01 – 23:00 | Shipping protection, porch theft anxiety, and new revenue streams 23:01 – 24:27 | What’s next: Narvar’s AI engine Iris and the evolution of predictive personalization 24:28 – 25:14 | How to connect with Catherine and the Narvar team #Narvar #retailinnovation #PostPurchaseExperience #ecommercestrategy #retailai #customerloyalty #ordertracking #shippingsolutions #retailtransformation #PredictabilityIsProfitability Music by hooksounds.com Sponsored Content This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Jun 19

Lowe’s VP of Marketplace, Michael McCluskey, joins us to share why the retailer is diving headfirst into the world of third-party marketplaces. Learn how Lowe’s is creating an “endless aisle” experience, what this means for pro customers and sellers, and why the brand aims to become the go-to destination for everything home. Discover how Lowe’s is positioning itself in the trillion-dollar home market with a bold new e-commerce strategy. 0:09 – 0:31 | Introduction to Lowe’s marketplace push with VP Michael McCluskey 0:32 – 1:20 | Why Lowe’s prioritized a marketplace: meeting project-based customer needs 1:21 – 2:00 | Endless aisle strategy and rapid assortment expansion via third-party sellers 2:01 – 2:39 | Lowe’s dual-customer focus: serving buyers and sellers 2:40 – 3:52 | Extending the marketplace to serve Lowe’s growing Pro customer segment 3:53 – 4:42 | Key categories targeted for marketplace expansion: home décor, furniture, outdoor, tools 4:43 – 5:06 | Lowe’s differentiation as the “everything for home” store 5:07 – 5:46 | Early traction, seller interest, and long-term marketplace ambitions Music by hooksounds.com Sponsored Content This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Jun 18

In this week’s Omni Talk Retail Fast Five, sponsored by the A&M Consumer and Retail Group , Simbe , Mirakl , Ocampo Capital , Infios , and ClearDemand , A&M Brooks Levering and Bryson Waterman joined Chris and Anne to discuss: Walmart’s stroke of merchandising genius around the Nintendo Switch 2 launch ( Source ) Amazon restructuring around its “One Grocery” strategy ( Source ) H&M’s plans to reverse its market share declines through AI and store efficiency gains ( Source ) Albertsons’ decision to go all-in on in-store video ( Source ) And closed with a look at why in the world Costco would want to build its own standalone gas stations ( Source ) There’s all that, plus Lowe’s VP Michael McCluskey stopped by for 5 Insightful Minutes on Marketplaces, and Chris and Anne asked Brooks and Bryson about everything from Cheerios and Corvettes to what makes the perfect breakfast sandwich. P.S. Be sure to check out all our other podcasts from the past week here, too: https://omnitalk.blog/category/podcast/ P.P.S. Also be sure to check out our podcast rankings on Apple Podcasts and on Feedspot Music by hooksounds.com This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Jun 14

In this special closing interview from the VusionGroup Podcast Studio at CGF 2025 in Amsterdam, Frans Muller, CEO of Ahold Delhaize, joins Omni Talk Retail (0:10). He opens with reflections on the value of the Consumer Goods Forum and his time as co-chair (1:15), before diving into Ahold’s strategy of acting small at scale by empowering local stores and embracing community-specific solutions (2:15). He discusses how loyalty data and AI are reshaping personalized experiences (4:00), and how technology makes it easier to remain locally relevant while capturing operational efficiencies (5:30). Frans shares thoughts on sustainability, collaboration across the value chain, and lessons from peers on issues like plastic waste and human rights due diligence (6:30). He wraps with reflections on leadership, vulnerability, and the importance of staying humble and curious—even as a global CEO (9:00). #FransMuller #AholdDelhaize #cgf2025 #retailleadership #SustainableRetail #foodwaste #groceryinnovation #retailtechnology #omnitalkretail This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Jun 14

Anne and Chris deliver lightning-fast takes on the week's quirkiest retail headlines, covering everything from Tesco's 90s nightclub pop-up to Uber's senior-friendly app features. The segment showcases their signature blend of retail expertise and entertainment while broadcasting live from Amsterdam's Consumer Goods Forum. Special thanks to the A&M Consumer and Retail Group, Simbe, Mirakl, Ocampo Capital, Infios, and ClearDemand for sponsoring this week's segment. For the full epsisode, head here https://youtu.be/7Xn7tNqtskk #lightninground #retailnews #TescoNightclub #UberSeniors #auntieannes #genz #Amsterdam #dutchfood #retailpodcast #ConsumerGoodsForum #90snostalgia #AccessibilityTech #MallFood #retailstrategy #omnitalkretail This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Jun 14

Peloton launched "Repowered," a resale marketplace for used fitness equipment where sellers retain 70% of the sale price while Peloton and platform provider Archive split the remaining 30%. The platform uses AI for pricing suggestions and aims to capture value from the secondary market, though experts worry about Peloton's operational execution track record. Special thanks to the A&M Consumer and Retail Group, Simbe, Mirakl, Ocampo Capital, Infios, and ClearDemand for sponsoring this week's podcast. For the full epsisode, head here https://youtu.be/7Xn7tNqtskk #peloton #resale #fitnessequipment #retailnews This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Jun 14

Amazon is developing humanoid robots that will ride in Rivian electric vans and deliver packages, currently testing the technology in a San Francisco facility designed like an obstacle course. While the concept represents significant automation advancement, experts question whether society is ready for humanoid robots delivering packages in residential areas. For the full epsisode, head here https://youtu.be/7Xn7tNqtskk Special thanks to the A&M Consumer and Retail Group, Simbe, Mirakl, Ocampo Capital, Infios, and ClearDemand for sponsoring this week's podcast. #amazon #robots #humanoidrobot #lastmiledelivery #rivian This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Jun 14

Dollar General is launching new celebrity home collections including partnerships with Kathy Ireland, and other brands as part of its "Home Valley" expansion across 20,000+ stores. The strategy aims to attract higher-income shoppers seeking quality home goods at discount prices through a "treasure hunt" shopping experience. Special thanks to the A&M Consumer and Retail Group, Simbe, Mirakl, Ocampo Capital, Infios, and ClearDemand for sponsoring this week's podcast. For the full epsisode, head here https://youtu.be/7Xn7tNqtskk #dollargeneral #kathyireland #homefurnishing #retailnews #privatelabel This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Jun 14

Walmart introduced "Ask Sparky," an AI assistant that helps customers find products, synthesize reviews, and get personalized recommendations through natural language searches. The company plans to evolve Sparky into agentic AI that can automatically take actions, positioning Walmart in the super app conversation alongside Google and Amazon. Special thanks to the A&M Consumer and Retail Group, Simbe, Mirakl, Ocampo Capital, Infios, and ClearDemand for sponsoring this week's podcast. For the full epsisode, head here https://youtu.be/7Xn7tNqtskk #walmart #genai #agenticai #amazon #amazonai #googleai #retailnews This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Jun 14

In this final CGF 2025 interview recorded live from the VusionGroup Podcast Studio, Juan Aguiriano, Group Head of Sustainability at Kerry Group, joins Omni Talk Retail to share how Kerry is helping transform global food systems. Juan kicks off with what energized him most at the event (0:30) and details a not-so-secret breakfast meeting of CSOs including Ahold’s Alex Holt (1:00). He outlines Kerry’s innovation-with-impact strategy—cutting food waste with shelf-life tech (2:30), reducing sugar and salt while preserving taste (3:30), and scaling biotech platforms like fermentation and enzymes (4:30). He then dives into Kerry’s use of AI for food concept development (5:30), combining chef creativity with data to digitally prototype sustainable products (6:30). Juan closes with a look at carbon tracking, hybrid dairy, and how digital platforms help Kerry measure its footprint across 22,000+ products (9:00), making better food and a better planet achievable—at scale. #KerryGroup #foodinnovation #sustainablenutrition #cgf2025 #JuanAguiriano #omnitalkretail #AIinFood #HybridDairy #foodwaste #CarbonTracking This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Jun 14

Walmart launched a strategic "Who Knew?" advertising campaign featuring actor Walton Goggins to highlight its transformation into a comprehensive Amazon competitor with over 500 million items and superior membership benefits. The campaign positions Walmart Plus as offering more value than Amazon Prime with gas discounts, express delivery, and lower annual subscription costs. Special thanks to the A&M Consumer and Retail Group, Simbe, Mirakl, Ocampo Capital, Infios, and ClearDemand for sponsorship this week's podcast. For the full epsisode, head here https://youtu.be/7Xn7tNqtskk #walmart #walmartplus #amazon #retailnews This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Jun 13

In this wide-ranging conversation recorded live from the VusionGroup Podcast Studio at CGF 2025, Alex Holt, Chief Sustainability Officer at Ahold Delhaize, explains how the grocery giant is making sustainability simple and scalable. She shares her retail journey (0:30), the brand’s “Healthy Communities and Planet” strategy (1:20), and how they're nudging healthier customer choices (2:00). Holt unpacks what it takes to embed ESG into the business (2:40), the power of collaboration—including climate hubs and regenerative ag pilots with major CPGs (3:30), and emerging scalable solutions like dynamic pricing to fight food waste (7:00). She closes with optimism around AI’s role in accelerating progress (12:00) and what she's most excited about in the next 3–5 years (12:50). #AholdDelhaize #sustainability #CGF2025 #aiinretail #foodwaste #retailinnovation #AlexHolt #regenerativeagriculture #nutriscore #guidingstars #omnitalkretail This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Jun 13

Live from the VusionGroup Podcast Studio at the Consumer Goods Forum 2025 in Amsterdam, Aldi Süd CEO Christoph Schwaiger shares how one of the world’s most influential grocers is leaning into AI and sustainability to better serve global consumers. He reflects on Aldi’s roots in discount grocery and its mission to make sustainability affordable ( 1:00 ), why CGF is a vital forum for collaborative innovation ( 2:45 ), and how banana and cashew supply chain changes are reshaping ethical sourcing ( 4:30 ). Christoph also discusses how to inspire industry-wide cooperation ( 5:50 ), the dual power of AI and sustainability as Aldi’s growth levers ( 7:00 ), and the rising importance of cybersecurity—especially at the human level ( 8:30 ). #aldisüd #CGF2025 #retailinnovation #grocerytech #sustainability #aiinretail #cybersecurity #DiscountRetail #omnitalkretail This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Jun 13

Live from the VusionGroup Podcast Studio at the Consumer Goods Forum 2025, Eric Riegger, Group CFO of Metro AG, breaks down how one of Europe’s largest wholesalers is investing in tech, AI, and cybersecurity to meet rising customer demands and support long-term growth. He shares his retail journey from Lidl and Aldi to Metro ( 1:00 ), contrasts the U.S. and European grocery landscapes ( 2:30 ), and explains where AI offers the highest ROI today ( 4:00 ). Eric also discusses the lessons learned from a disruptive cyberattack ( 6:00 ), the cost of recovery ( 7:30 ), and how Metro is rebuilding trust through system harmonization and operational reliability ( 8:30 ). Plus, hear what brought him to CGF 2025 and why supplier partnerships and food culture remain central to Metro’s mission ( 10:00 ). #MetroAG #CGF2025 #retailinnovation #retailai #cybersecurity #WholesaleGrowth #grocerytech #retailleadership #omnitalkretail #cfoinsights This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Jun 13

In this thoughtful interview recorded live from the VusionGroup Podcast Studio at CGF 2025, Wesley Wilson, Head of North America for the Consumer Goods Forum, discusses how global retailers and brands are navigating rapid consumer and technological shifts. He shares CGF’s three pillars—leadership development, industry-wide innovation, and impact ( 0:45 )—and why consumer health and values are top of mind in 2025 ( 3:00 ). Wesley also dives into affordability and wellness trade-offs ( 7:00 ), the role of data in building better shopping tools ( 9:00 ), and how collaboration can drive innovation and responsible tech adoption across the industry ( 10:00 ). #CGF2025 #retailinnovation #ConsumerGoodsForum #healthandwellness #retailleadership #digitaltransformation #retailai #foodasmedicine #omnitalkretail #futureofshopping This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Jun 13

In this energetic interview recorded live from the VusionGroup Podcast Studio at CGF 2025 in Amsterdam, Danone Eurozone President Pablo Perversi sits down with Omni Talk to explore how the brand is transforming food systems across Europe. He shares insights into Danone's mission-first strategy ( 1:00 ), how science and branding power gut health innovation like Activia and kefir ( 3:30 ), and how AI is optimizing operations and segmentation at scale ( 7:00 ). Pablo also reveals what’s behind Danone’s renewed internal pride and external momentum ( 9:00 ) and why health, purpose, and digital capabilities are driving the company's next big leap forward ( 10:30 ). #danone #CGF2025 #foodasmedicine #functionalnutrition #retailai #CPGLeadership #ConsumerGoodsForum #HealthThroughFood #digitaltransformation #omnitalkretail This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Jun 13

In this inspiring conversation recorded live from the VusionGroup Podcast Studio at CGF 2025 in Amsterdam, Bel Group CEO Cecile Béliot-Zind takes Omni Talk inside the company’s mission to balance performance and sustainability through innovation. She breaks down how Bel uses regenerative agriculture ( 7:00 ), artificial intelligence for shopper guidance ( 9:00 ), and virtual twin tech to accelerate sustainable product development ( 11:00 ). Cecile also reflects on her path from Danone to Bel ( 3:00 ), the power of collaboration across the food supply chain ( 6:00 ), and why the future of food must start with nature and partnership. #BelGroup #CGF2025 #sustainablefood #aiinretail #regenerativeagriculture #foodinnovation #omnitalkretail #babybel #circulareconomy #retailleadership #healthysnacking This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Jun 13

In this live interview recorded from the VusionGroup Podcast Studio at the Consumer Goods Forum 2025 in Amsterdam, Jonquil Hackenberg, CEO of the Ellen MacArthur Foundation, shares how retailers and brands can embrace circularity to tackle waste and promote sustainability at scale. From United Nations treaty negotiations on plastic ( 2:30 ) to launching 150+ regenerative food products ( 4:50 ), and the role of retail in reshaping consumer behavior ( 5:15 ), Jonquil outlines the tools and collaborations needed to normalize circular thinking. Plus, discover how to connect with the foundation's North American team ( 6:00 ) and why affordability and cool factor are key to sustainable product adoption. #circulareconomy #sustainability #retailinnovation #EllenMacArthurFoundation #CGF2025 #plasticwaste #regenerativeagriculture #retailleadership #zerowaste #omnitalkretail This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Jun 12

Live from the Consumer Goods Forum and the VusionGroup Podcast Studio in Amsterdam, Omni Talk Retail sits down with Vipul Chawla, CEO of FairPrice Group, to dive into the cutting-edge technologies shaping the future of grocery retail. From launching a digital-only bank to AI-powered stores and a strong sustainability mandate, this conversation covers it all. 🔹 0:40 – Vipul’s career journey from Unilever to Yum! Brands to FairPrice 🔹 1:10 – FairPrice’s multi-format retail model in Singapore 🔹 2:00 – Why the Consumer Goods Forum is critical for collaboration 🔹 3:00 – Daily digital engagement from 1M+ Singaporeans 🔹 4:00 – Deep dive into omnichannel customer behavior 🔹 5:10 – The tech powering FairPrice’s store of the future 🔹 7:30 – “Grocery Genie” and back-end AI systems 🔹 8:00 – Vision AI and real-time inventory tracking 🔹 9:00 – Electric autonomous delivery and sustainability goals 🔹 11:00 – Publishing annual sustainability reports 🔹 12:00 – Leadership philosophy: Ambition vs. Resources 🔹 12:45 – FairPrice’s commitment to Growth Mindset training #fairprice #retailinnovation #ConsumerGoodsForum #aiinretail #smartstore #grocerytech #sustainability #omnitalkretail #retailleadership #StoreOfTheFuture #RetailCEO #growthmindset This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Jun 12

Omni Talk Retail sits down with Danone Chief Customer and Commercial Officer, Ayla Ziz, to explore how one of the world’s most trusted food companies is evolving its health mission in today’s fast-paced digital and consumer-centric environment. Recorded live at the Consumer Goods Forum from the VusionGroup Podcast Studio in Amsterdam, this interview covers everything from Danone’s beginnings in a Barcelona pharmacy to AI-driven salesforce tools and specialized nutrition for Alzheimer’s prevention. Timestamps: 0:40 – The origin of Danone and its mission 1:30 – Transition to a health-focused portfolio 2:40 – Growth of protein-based products and healthy aging 4:00 – Danone’s long-term innovation strategy 5:10 – Innovation without fear of failure 6:10 – The critical role of in-store shopper moments 7:00 – AI-powered salesforce digitization 8:00 – Reaching consumers across digital touchpoints 9:00 – Tailoring brand presence to every occasion 10:00 – Company pride and employee engagement 10:45 – Science-backed specialized nutrition innovations 12:00 – The importance of collaboration across the CPG industry 12:45 – Call to action for shared sustainability goals #danone #ConsumerGoodsForum #foodforhealth #CGF2025 #danone #CPGLeadership #plantbased #HealthierLives #nutritionscience #SustainabilityInCPG #retailinnovation #omnitalkretail This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Jun 12

Omni Talk Retail sits down with Harold Dutzler, PwC's Global Sector Leader for Consumer Goods, live at the Consumer Goods Forum at the VusionGroup Podcast Studio in Amsterdam to unpack insights from PwC’s newest global consumer study. From affordability to aspiration, Harold offers a pragmatic view into the shifting grocery landscape, the role of technology, and the urgent need for smarter collaboration and transparency in food retail. 🔹 0:40 – Harold’s background and passion for the food value chain 🔹 1:55 – Why the Consumer Goods Forum matters to PwC and global collaboration 🔹 2:10 – PwC’s new consumer study: affordability, aspiration, and confusion 🔹 3:40 – The younger consumer’s growing health and digital expectations 🔹 4:50 – Consumers want tools: where’s the AI for food? 🔹 6:00 – Loyalty data and personalizing health and affordability at scale 🔹 7:00 – How retailers can simplify pricing and nutrition transparency 🔹 8:30 – Helping consumers build smart baskets and avoid food waste 🔹 9:15 – Local and health as sustainability cues that resonate 🔹 10:20 – Circularity and reuse pilot examples from Canada 🔹 12:00 – Why collaboration is the only way to scale meaningful progress 🔹 13:10 – Top grocery trend to watch: health + affordability + tech 🔹 14:00 – Second big theme: climate-driven food scarcity and why the system must change #PwC #ConsumerGoodsForum #FoodRetailTrends #GroceryInnovation #DigitalGrocery #retailtech #SustainabilityInRetail #foodasmedicine #omnitalkretail #FoodAffordability #circulareconomy #healthyeating #foodscarcity #CGF2025 This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Jun 12

Join Anne Mezzenga and Chris Walton as they interview Pete Pearson, Vice President Food, Food Loss and Waste at WWF, live from the Consumer Goods Forum and the VusionGroup Podcast Studio in Amsterdam. This eye-opening conversation reveals the shocking scale of global food waste and provides concrete solutions for businesses and communities. Key Moments: 0:48 - The mind-blowing statistic: 40% of global food supply is wasted 1:44 - Introducing WWF's Global Farm Loss Tool with Consumer Goods Forum 2:20 - Why perfect-looking produce leaves edible food rotting on farms 3:21 - Food waste as the "gateway issue" to sustainability efforts 4:17 - 10-year partnership success stories: From Hilton to industry-wide change 5:27 - Why hospitality leads on pre-competitive collaboration vs. retail 6:35 - Environmental impacts beyond hunger: embedded resources and methane 7:16 - Food waste ranks 3rd globally for methane emissions (behind fossil fuels and cattle) 8:15 - Solutions from Consumer Goods Forum: McCain's farm loss measurement 8:58 - Infrastructure challenge: Trillions needed for circular food economy 9:43 - Best practice #1: Separate food from trash - "food is never trash" 10:55 - How major retailers can lead the change 11:33 - Zero Food Waste Coalition driving policy at federal and state levels 12:21 - School kids driving policy: 9,000 postcards = Maryland compost bill 13:05 - Resources: Zero Food Waste Coalition, Food Waste Warriors, Hotel Kitchen #foodwaste #wwf #sustainability #RetailWaste #circulareconomy #foodsecurity #climatechange #wastereduction #consumergoods #retailinnovation #environmentalimpact #zerowaste #composting #foodloss #SustainableRetail This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Jun 11

In this week’s Omni Talk Retail Fast Five, sponsored by the A&M Consumer and Retail Group , Simbe , Mirakl , Ocampo Capital , Infios , and ClearDemand , Chris and Anne discussed: Walmart’s new “Who knew?” advertising campaign ( Source ) Walmart’s gen AI assistant Sparky ( Source ) Dollar General’s home line with Kathy Ireland ( Source ) Amazon training humanoid robots to deliver packages ( Source ) And closed with a look at why they both think Peloton’s move into resale could be more difficult than Peloton thinks ( Source ) There’s all that, plus Dutch food, Auntie Anne’s pretzels, and how much Anne needs the senior citizen features turned on within her Uber app. P.S. Be sure to check out all our other podcasts from the past week here, too: https://omnitalk.blog/category/podcast/ P.P.S. Also be sure to check out our podcast rankings on Apple Podcasts and on Feedspot Music by hooksounds.com #RetailNews #RetailPodcast #Walmart #dollargeneral #amazon #peloton #RetailTech #AIinRetail #OmniTalk #RetailFastFive #whoknew #sparky #GenAI This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Jun 7

This week’s Lightning Round delivers a sugar rush of retail absurdity — from Mondelez pulling products over pricing beef with Aldi, to mistakenly buying 70,000 lollipops, and Sydney Sweeney selling out her soap line. Retail’s never been this entertaining — and we couldn’t bring it to you without the support of our amazing sponsors: A&M Consumer and Retail Group, Simbe, Mirakl, Ocampo Capital, Infios, and ClearDemand — the brands powering the future of retail. For the full episode head here: https://youtu.be/rJh3sY4_BsU #sydneysweeney #dumdum #oreo #retailnews This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Jun 7

David’s Bridal is getting glam with its new Diamonds & Pearls store concept, complete with upgraded fittings and a full glam squad. Thanks to our always fabulous sponsors — A&M Consumer and Retail Group, Simbe, Mirakl, Ocampo Capital, Infios, and ClearDemand — for supporting retail reinvention. For the full episode head here: https://youtu.be/rJh3sY4_BsU #retailnews #weddingdress This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Jun 7

Aldi is making early career access easier with a new virtual retail work experience program designed for teens aged 13 and up. This forward-thinking discussion was made possible thanks to the innovation-minded sponsors of the Retail Fast Five: A&M CRG, Simbe, Mirakl, Ocampo Capital, Infios, and ClearDemand. For the full episode head here: https://youtu.be/rJh3sY4_BsU #retailnews #aldi This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Jun 7

Victoria’s Secret faced a major website outage this week, raising big questions about cybersecurity readiness in retail. Brought to you by the Fast Five sponsors: A&M CRG, Simbe, Mirakl, Ocampo Capital, Infios, and ClearDemand — the tech and strategy partners keeping retailers one step ahead. For the full episode head here: https://youtu.be/rJh3sY4_BsU #cybersecurity #retailnews #victoriasecret This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Jun 7

E.l.f. is betting big on Hailey Bieber’s skincare brand, Rhode, with a $1 billion acquisition that could reshape the beauty M&A landscape. This coverage is powered by Omni Talk's Fast Five sponsors: A&M Consumer and Retail Group, Simbe, Mirakl, Ocampo Capital, Infios, and ClearDemand — all trusted names in transforming retail. For the full episode head here: https://youtu.be/rJh3sY4_BsU #retailnews #elfcosmetics #rhodeskin This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Jun 7

Walmart is piloting a digital badge to help Medicare Advantage members identify "food-as-medicine" eligible items — a move blending AI, healthcare, and retail. As always, this segment is brought to you by our friends at the A&M Consumer and Retail Group, Simbe, Mirakl, Ocampo Capital, Infios, and Clear Demand — the companies helping retailers win smarter, faster. For the full episode head here: https://youtu.be/rJh3sY4_BsU #walmart #foodasmedicine #medicareadvantage #retailnews This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Jun 6

In this 5 Insightful Minutes episode, Eugene Amigud Chief Innovation Officer at Infios, joins Omni Talk to separate AI fact from fiction when it comes to transforming the supply chain. From predictive analytics to agentic AI, Eugene breaks down how to spot purposeful innovation, how to deploy modular decision engines that adapt to change, and why the future of execution is about real-time intelligence — not black-box systems. If you’ve ever wondered what’s actually worth adopting in retail AI, this episode is for you. 🔑 Topics covered: The difference between real innovation and hype in AI Why modular, augmentative tech is key to fast ROI How agentic AI could redefine supply chain execution Why retailers need a centralized decisioning “brain” 🎧 Don't forget to like, comment, and subscribe for more retail tech insights! #retailai #supplychain #generativeai #retailtech #omnitalk #smartretail #agenticai #retailinnovation #Infios #retailpodcast This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Jun 5

Fresh from the buzzing halls of Shoptalk Europe in Barcelona, the Omni Talk team delivers a rapid-fire breakdown of the biggest retail trends shaping the future live from the conference stage with Shoptalk's very own Ben Miller and Adam Plom. From TikTok Shop's explosive growth (seriously, it's everywhere) to the rise of agentic AI that's already saving Amazon $200 million annually, this episode covers the tech, strategies, and insights that had everyone talking while eating tapas down the aisles of the Barcelona convention center. Discover why European business confidence is holding steady despite global uncertainty, how Google's new "Try It On" feature is revolutionizing online shopping, and why investing in your store teams might be the smartest move you make this year. Plus, hear why Harrods turns OFF their AI when buyers select merchandise, the surprising demographics shopping on TikTok, and how Mars is shifting 70% of their media spend to digital. Whether you're navigating the complexity of social commerce, implementing new store technologies, or trying to balance engagement with efficiency, this episode delivers actionable insights direct from one of the best conferences out there. The retail landscape is evolving faster than ever – make sure you're keeping up. This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Jun 4

In this week’s Omni Talk Retail Fast Five, sponsored by the A&M Consumer and Retail Group , Simbe , Mirakl , Ocampo Capital , Infios , and ClearDemand , Chris and Anne discussed: Walmart helping Medicare Advantage members identify items to buy with their OTC benefits ( Source ) E.l.f.’s acquisition of Hailey Bieber’s beauty brand for $1 Billion ( Source ) Victoria’s Secret’s website shutdown last week ( Source ) Aldi’s new digital work experience program for teens in the UK ( Source ) And closed with a debate over whether David’s Bridal’s new store concept Diamonds & Pearls will work ( Source ) There’s all that, plus Eugene Amigud of Infios stopped by for 5 Insightful Minutes on how AI will impact order management system design, along with everything from dum-dums and Mountainhead to Sydney Sweeney’s bath water. P.S. Be sure to check out all our other podcasts from the past week here, too: https://omnitalk.blog/category/podcast/ P.P.S. Also be sure to check out our podcast rankings on Apple Podcasts and on Feedspot Music by hooksounds.com #RetailNews #RetailPodcast #Walmart #ELFBeauty #HaileyBieber #ShopTalkEurope #Cybersecurity #RetailTech #AIinRetail #OmniTalk #RetailFastFive #VictoriaSecret #DavidBridal #Aldi #SupplyChainAI #GenAI This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

May 31

Takeaways: The nostalgia surrounding Pizza Hut's summer Book It program evokes strong emotional responses among participants. The discussion on personal pan pizzas reveals individual preferences, particularly for meat toppings like sausage and pepperoni. Concerns about artificial intelligence and its potential harmful actions were highlighted in relation to Anthropic's Clot Opus 4. A TikTok travel hack involving the use of a pillowcase for clothing was shared, illustrating creative packing strategies. The speakers discussed their personal travel hacks, emphasizing the importance of hygiene and comfort during travel. The conversation touched upon the unpredictable nature of sports predictions, specifically regarding the Timberwolves' performance. Thanks to Alvarez & Marsal Consumer & Retail Group, Simbe, Mirakl, Ocampo Capital, ClearDemand and Infios for making this episode possible. For the full episode, head here: https://youtu.be/Ujbv_kIGzUk This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

May 31

Takeaways: Nike's decision to resume sales on Amazon marks a significant shift in their strategy, emphasizing direct consumer engagement. The brand's previous focus on maintaining a direct relationship with consumers is now seemingly compromised through this partnership. Concerns arise regarding the potential dilution of Nike's brand equity with the mass availability of their products on Amazon. Experts believe that this move could lead to increased competition and a loss of exclusivity for Nike's product offerings. The discussion highlights the tension between utility and lifestyle branding, with potential implications for consumer perception. There are apprehensions regarding counterfeit products on Amazon, which could undermine consumer trust in Nike's brand integrity. Thanks to Alvarez & Marsal Consumer & Retail Group, Simbe, Mirakl, Ocampo Capital, ClearDemand and Infios for making this episode possible. For the full episode, head here: https://youtu.be/Ujbv_kIGzUk This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

May 31

Takeaways: Google is introducing a new AI enhanced shopping experience called AI Mode to improve online shopping. The AI Mode integrates the Gemini Generative AI chatbot with the Google Shopping Graph, providing real-time product data. Customers will soon be able to search for products using conversational language and receive tailored recommendations. The agentic AI checkout will allow users to confirm purchases securely and receive notifications about price drops. Shoppers can set preferences such as size, color, and budget, enhancing the personalization of their shopping experience. Google's extensive data from various services may give it a competitive advantage in e-commerce over traditional retailers. Thanks to Alvarez & Marsal Consumer & Retail Group, Simbe, Mirakl, Ocampo Capital, ClearDemand and Infios for making this episode possible. For the full episode, head here: https://youtu.be/Ujbv_kIGzUk This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

May 31

Takeaways: Lowe's is collaborating with Miracle to enhance its online marketplace capabilities significantly. This partnership enables Lowe's to accelerate its e-commerce business while improving customer service. The expansion of Lowe's Marketplace now includes a diverse range of products from third-party sellers. Members of the Milo's Rewards loyalty program can earn points on Marketplace purchases. All Marketplace items are available for home delivery and can be returned to Lowe's stores. The initiative aims to broaden Lowe's customer base by offering more product choices and price points. Thanks to Alvarez & Marsal Consumer & Retail Group, Simbe, Mirakl, Ocampo Capital, ClearDemand and Infios for making this episode possible. For the full episode, head here: https://youtu.be/Ujbv_kIGzUk This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

May 31

Takeaways: Sam's Club has introduced delivery for their Members Mark hot baked pizza, enhancing convenience for customers. The price of Members Mark hot baked pizza is competitively set at $8.98, making it an appealing option. Delivery of the pizza is available in most Sam's Clubs nationwide, with full rollout expected soon. Customers can select from a variety of toppings, including pepperoni, cheese, and four meat options. The express delivery service promises arrival within three hours, catering to customer needs for convenience. Sam's Club aims to increase delivery volume and attract new members through this strategic offering. Thanks to Alvarez & Marsal Consumer & Retail Group, Simbe, Mirakl, Ocampo Capital, ClearDemand and Infios for making this episode possible. For the full episode, head here: https://youtu.be/Ujbv_kIGzUk This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

May 31

Takeaways: Target has initiated a new enterprise acceleration office with the intention of enhancing decision-making speed to facilitate growth. The company's recent performance indicates a concerning trend, marked by a decline in net and comparable store sales for three consecutive quarters. The establishment of the acceleration office has been met with skepticism, particularly regarding the effectiveness of leadership in driving growth strategies. Critics express that the creation of the acceleration office is indicative of a larger failure in strategic planning by the current CEO and board. There exists a sentiment among Target employees that the initiatives are perceived as too little, too late in addressing ongoing challenges and declining morale. The podcast emphasizes the need for a more innovative approach that aligns with Target's original vision to rejuvenate the brand's market position. Thanks to Alvarez & Marsal Consumer & Retail Group, Simbe, Mirakl, Ocampo Capital, ClearDemand and Infios for making this episode possible. For the full episode, head here: https://youtu.be/Ujbv_kIGzUk This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

May 30

In this Ask An Expert episode, Chris and Anne welcome Dave Steck, former VP of IT and Store Innovations at Schnucks, to explore how Digimarc’s invisible watermark technology is reshaping the future of retail operations. Learn how weighted items like salads and hot wings are being protected against theft, how retailers can collaborate with vendors to adopt this tech, and how gift card fraud could become a thing of the past. Key Moments: 0:28 – What is an invisible watermark? 3:00 – Real-world use case: Preventing “banana fraud” at self-checkout 6:10 – How easy it is to implement in-store 8:07 – Additional applications for bakery and deli items 10:58 – Integration with packaging and printer workflows 14:00 – Future upgrades with Fujitsu and Everseen 16:00 – ROI and 40% shrink reduction results 20:00 – Why more retailers haven’t adopted yet 23:00 – Emerging use cases including robotics and CPG optimization 24:00 – Fighting gift card fraud with watermarked scratch-offs #retailinnovation #Digimarc #selfcheckout #retailtech #lossprevention #grocerytech #omnitalk #retailautomation #DigitalWatermark #ShrinkReduction #GiftCardFraud #SmartStores Music by hooksounds.com Sponsored Content This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

May 29

🎧 In this episode, Chris and Anne break down the latest survey from A&M Consumer and Retail Group with David Schneidman, which offers a clear look into how U.S. shoppers are adjusting their habits amid economic uncertainty. Key Highlights: [01:05] Why private label is booming [03:20] The collapse of traditional brand loyalty [06:45] How inflation is reshaping grocery budgets [09:10] What role loyalty and subscription programs really play [12:00] How retailers should react — strategic tech and marketing takeaways [14:30] The outlook for discretionary spending and what brands should prioritize 📊 From insights to implications, this episode is your cheat sheet to understanding what consumers expect from retailers in 2025 and beyond. To read the latest survey in full, head here: https://omnitalk.blog/am-research-and-consumer-insights/ P.S. To see our full lineup of past 5 Insightful Minute conversations, head here . #retailtrends #consumersentiment #privatelabel #branding #retailstrategy #groceryshopping #retailtech #omnitalk #loyaltyprograms #consumerbehavior Music by hooksounds.com *Sponsored Content* This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

May 28

In this week’s Omni Talk Retail Fast Five news roundup, sponsored by the A&M Consumer and Retail Group , Simbe , Mirakl , Ocampo Capital , Infios , and ClearDemand , Chris and Anne discussed: The utter absurdity of Target’s Acceleration Office ( Source ) Sam’s Club’s new pizza delivery play ( Source ) Lowe’s third-party marketplace initiative with Mirakl ( Source ) Google’s advances in agentic AI checkout ( Source ) And closed with at look at why they both think Nike selling on Amazon again is a bad idea ( Source ) There’s all that, plus A&M’s David Schneidman stops by for 5 Insightful Minutes on consumer sentiment, along with everything from personal pan pizzas and travel hacks to how close we are to the living in the world of the Terminator. P.S. Be sure to check out all our other podcasts from the past week here, too: https://omnitalk.blog/category/podcast/ P.P.S. Also be sure to check out our podcast rankings on Apple Podcasts and on Feedspot Music by hooksounds.com This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

May 26

🎙️ In this special Omni Talk Retail Technology Spotlight episode, Chris Walton and Anne Mezzenga sit down with Bryan Chan, Senior Director at E Ink, to explore the journey of electronic shelf labels (ESLs) and why they're finally catching fire in the U.S. Key Moments: [ 01:03 ] What is E Ink? — Origins as an MIT spinout and Kindle beginnings [ 2:52 ] Why ESLs weren’t the original goal — from newspapers to shelf labels [ 4:45 ] Learning from “belly loaders” and how real-world store operations shaped the tech [ 6:48 ] Battery life breakthroughs, operational benefits, and color evolution [ 8:34 ] Why Europe led ESL adoption — labor costs, regulations, and sustainability [ 12:05 ] Walmart’s impact: Why the U.S. is finally scaling up ESLs [ 13:37 ] ROI is king: 36-month to 9-month payoff windows [ 17:28 ] Pricing accuracy, pick-to-light, and fast-changing categories like appliances [ 23:03 ] Spectra 6 and the future of full-color ESLs and untethered displays [ 24:58 ] Retail media potential vs. power-hungry in-store TVs [ 30:59 ] Final advice: Start with ESLs before leaping to full digital screens 📲 Want to get in touch with Bryan? Connect with him on LinkedIn — just search Bryan Chan (with a Y). #retailtech #electronicshelflabels #eink #retailinnovation #omnitalk #retailpodcast #walmart #retailmedia #grocerytech Music by hooksounds.com Sponsored Content This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

May 24

Time to let loose! Our retail experts drop their serious analyst personas for a fun lightning round that covers everything from podcast awards to NFL legends to coffee obsessions. Key Moments: 0:00-0:20 - Golden Globes adds podcast category: Which shows deserve recognition? 0:21-1:50 - Michael's surprising praise for Call Her Daddy's business genius and target audience mastery 1:51-2:35 - Unexpected Tucker Carlson podcast recommendation and educational content praise 2:36-4:07 - Brett Favre documentary debate: Top 5 QB skills vs. "top 100" character rankings 4:08-4:40 - Chris reveals Cookie Monster Halloween costume and Sesame Street spirit animal 4:41-5:30 - Starbucks summer menu breakdown: Refreshers vs. cake pops vs. new shakes 5:31-6:27 - Michael's matcha lavender latte conversion story: From mockery to obsession The lighter side of retail analysis with genuine personality moments and unexpected recommendations. For the full episode head here: https://youtu.be/Qx2hUtMWmTY This week's episode was brought to you with the help and support of the A&M Consumer and Retail Group, Simbe, Mirakl, Ocampo Capital, Infios, and ClearDemand. #lightninground #goldenglobes #CallHerDaddy #tuckercarlson #brettfavre #netflix #sesamestreet #starbucks #retailpodcast #podcastrecommendations #nflquarterbacks #matchalatte This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

May 24

Target's $Billion Rural Gamble - Why Experts Say It's Doomed to Fail Target drops a bombshell expansion strategy that has retail experts in complete agreement - for all the wrong reasons. A former Target executive who actually ran rural stores delivers devastating firsthand insights. Key Moments: 0:00-1:07 - Target's massive rural expansion: 300 stores, 75% to 90% market coverage goal 1:08-2:40 - Chris Disa's measured take: Location-specific success vs. systemic strategy flaws 2:41-4:40 - Michael's scathing critique: "Should never have made it out of C-level meetings" 4:41-5:55 - Why modern Walmart beats Target at their own game in rural markets 5:56-7:30 - Former Target executive Chris Walton's shocking revelation: Rural stores do 50% less volume 7:31-9:15 - The Dollar General problem and why rural markets don't need Target 9:16-10:06 - Michael's final verdict: Focus on "what we can control" instead of "bright shiny objects" A unanimous expert panel demolition of what could be retail's biggest strategic blunder. This week's episode was brought to you with the help and support of the A&M Consumer and Retail Group, Simbe, Mirakl, Ocampo Capital, Infios, and ClearDemand. For the full episode head here: https://youtu.be/Qx2hUtMWmTY #target #retailstrategy #TargetVsWalmart #RuralRetail #retailnews #retailexpansion #retailnews #dollargeneral #businessstrategy This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

May 24

URGENT: Cyber Criminals Target US Retailers After UK Rampage The cyber attack wave that devastated UK retail is crossing the Atlantic. Our panel, including a former retail CEO with firsthand cyber security experience, breaks down the alarming reality of retail vulnerability. Key Moments: 0:00-1:00 - Breaking news: UK retail hackers now targeting major US brands 1:01-1:15 - Marks & Spencer, Co-op, and Harrods attack details 1:16-3:00 - Michael's shocking revelation: Only 20% of US retailers truly prepared 3:01-4:15 - Real-world experience: What happened when Joann Fabrics got serious about security 4:16-5:35 - The customer loyalty catastrophe: Why cyber attacks destroy businesses permanently 5:36-6:25 - Target 2013 and Vegas casino breaches: Long-term customer relationship damage 6:26-7:25 - Michael's warning: "Not your parents' cyber attack anymore" - recovery takes weeks, costs multiply The sobering reality that could save your business - or destroy it. This week's episode was brought to you with the help and support of the A&M Consumer and Retail Group, Simbe, Mirakl, Ocampo Capital, Infios, and ClearDemand. #cybersecurity #retailsecurity #cyberattacks #databreach #businesssecurity #retailtech #cybercrime #retailnews #securitybreach #businessrisk #cyberthreats For the full episode head here: https://youtu.be/Qx2hUtMWmTY This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

May 24

Dick's Sporting Goods drops a retail bombshell with the massive Foot Locker acquisition. Our expert panel dissects every angle of this game-changing deal that has Wall Street buzzing. Key Moments: 0:00-0:50 - Deal announcement: $2.4B acquisition details and market reaction 0:51-2:40 - Michael's initial hatred: "Foot Locker has issues" and Nike dependency risks 2:41-4:30 - Michael's flip: Why Dick's $20B size makes this acquisition logical 4:31-5:40 - Chris Walton's "hot take": The shutdown strategy that could work 5:41-7:15 - The Nike power dynamic: Who controls whom in this new relationship? 7:16-8:30 - JD Sports threat and competitive landscape shifts 8:31-9:10 - Mall vs standalone retail: Different customer experiences matter 9:11-11:30 - Chris Disa's strategic analysis: International expansion and operational synergies The debate reveals whether this creates retail powerhouse or dangerous concentration risk. This week's episode was brought to you with the help and support of the A&M Consumer and Retail Group, Simbe, Mirakl, Ocampo Capital, Infios, and ClearDemand. #DicksSportingGoods #footlocker #nikesneakers #retailstrategy #sportinggoods #SneakerMarket #retailnews #jdsports #retailstrategy #omnichannelretail #retail For the full episode head here: https://youtu.be/Qx2hUtMWmTY This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

May 24

Target's Bold Same-Day Delivery Gamble - Will It Pay Off? Target makes a major play in the membership wars by expanding Circle 360 to include same-day delivery from 100+ partner retailers. Our expert panel is split down the middle on this strategy. Key Moments: 0:00-0:45 - Target's announcement: same-day delivery expansion with no price markups 0:47-1:25 - Chris Disa defends the move as a consumer who already subscribes 1:26-2:30 - Anne questions the financial viability and subscriber conversion potential 2:31-4:00 - Michael's scathing critique: "should never have left the innovation room" 4:01-6:30 - Chris Walton piles on: Target's strategic confusion vs marketplace investment 6:31-7:50 - Chris Disa's counterargument: widening assortment for same-day needs 7:51-8:35 - Competitive comparison to DoorDash Plus restaurant delivery 8:36-10:00 - Michael reveals hidden operational pitfalls and store labor issues The debate reveals deep strategic questions about Target's direction and competitive positioning. This week's episode was brought to you with the help and support of the A&M Consumer and Retail Group, Simbe, Mirakl, Ocampo Capital, Infios, and ClearDemand. #target #samedaydelivery #retailstrategy #TargetEarnings #walmartplus #targetnews #RetailOperations #retailnews For the full episode head here: https://youtu.be/Qx2hUtMWmTY This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

May 24

Walmart's CFO John David Rainey drops a bombshell announcement about upcoming price increases, sending shockwaves through the retail industry. Our expert panel dives deep into what this means for consumers and competitors alike. Key Moments: 0:00-0:35 - Walmart CFO's full statement on price increases starting late January 0:50-2:20 - Michael analyzes the "absolute free-for-all" in retail pricing strategies 2:22-3:28 - Chris Disa warns about surgical pricing and long-term customer training effects 3:30-4:50 - Debate: Did the industry breathe a sigh of relief or remain nervous? 5:00-6:30 - How Home Depot's opposite strategy creates competitive game theory 6:30-7:15 - Why Walmart has an "easy get out of jail free card" other retailers don't 7:15-8:28 - Walmart's competitive moats: retail media and Walmart Plus advantages This week's episode was brought to you with the help and support of the A&M Consumer and Retail Group, Simbe, Mirakl, Ocampo Capital, Infios, and ClearDemand. #walmart #retailnews #inflation #consumerprices #retailstrategy #pricingstrategy #retailpodcast For the full episode head here: https://youtu.be/Qx2hUtMWmTY This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

May 22

In this Five Insightful Minutes episode, Omni Talk Retail catches up with Spencer Hewett, founder and CEO of Radar, to dig into the retailer’s growing RFID rollout with Old Navy and American Eagle. Key Moments: ( 0:13 ) Spencer responds to Fast Five’s rollout skepticism 🎤 ( 1:02 ) $1,000 Old Navy bet?! Chris and Spencer wager on RFID’s future 💸 ( 2:01 ) What makes Radar’s RFID solution different ( 3:40 ) Tech behind Radar’s real-time tracking ( 4:00 ) Number of stores and rollout timeline ( 4:47 ) Why RFID handhelds are obsolete ( 5:45 ) Number of RFID tag reads per day at AEO #RFID #RetailTech #RadarRFID #OmniTalkRetail #InventoryManagement #RetailInnovation #OldNavy #AmericanEagle #AutonomousCheckout #RetailFuture Music by hooksounds.com This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

May 21

In this week’s Omni Talk Retail Fast Five news roundup, sponsored by the A&M Consumer and Retail Group , Simbe , Mirakl , Ocampo Capital , Infios , and ClearDemand , A&M’s Michael Prendergast and Christopher Disa join Chris and Anne to discuss: Walmart signaling that price hikes could begin later this month ( Source ) Target Circle 360 members receiving free same-day delivery from 100+ other retailers via Shipt ( Source ) Dick’s Sporting Goods acquiring Foot Locker ( Source ) The cybercrime wave that has hit European retailers and whether U.S. retailers are prepared for something similar ( Source ) And closed with a look at Target’s new small town store expansion strategy (yes, two Target headlines this week folks!) ( Source ) There’s all that, plus RADAR CEO Spencer Hewett stops by for 5 Insightful Minutes to put Chris in his place on his recent comments about his company’s Old Navy store rollout, along with a Favre-filled, Sesame Street lightning round. Lastly, don't forget to secure your spot now at CommerceNext.com and use code OMNITALK for 10% off general admission. If you’re from a retail brand, you may qualify for a free ticket —but act fast, availability is limited. See you in NYC! Music by hooksounds.com This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

May 20

In this episode of Omni Talk Retail’s Ask an Expert series, Chris and Anne welcome SPS Commerce’s Emily Curran and Rob Schiefelbein for a deep dive into how retailers and suppliers should respond to shifting tariffs and trade conditions. Key Moments: (1:20) Meet the experts: Emily and Rob from SPS Commerce (2:11) SPS Commerce’s role in simplifying supply chain connections (6:00) Advice for startups in retail pilot programs (8:05) Transparent communication strategies with retailers (10:00) How to calculate true tariff exposure (11:00) Diversifying your supply chain (15:00) Total landed cost explained (16:45) Leveraging bonded warehouses and FTZs (18:00) Common methods to itemize tariff costs (21:00) Tracking SKUs and auditing data accuracy (28:00) Applying the 5S methodology to retail data (30:00) Final tips for retailers and suppliers #RetailTariffs #SupplyChainManagement #SPSCommerce #OmniTalkRetail #RetailStrategy #TariffStrategy #RetailData #AskAnExpert #EDICompliance #RetailInnovation Music by hooksounds.com *Sponsored Content* This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

May 18

Chris and Anne debate who would dominate in a viral “100 Brits vs. 100 Americans” TikTok battle, confess their sitcom obsessions, and open up about the little joys of pet companionship. Plus, they brace for the final season of Stranger Things—with some strong opinions on what must happen before the credits roll-- in this latest clip from the Omni Talk Retail Fast Five brought to you by the A&M Consumer and Retail Group, Simbe, Mirakl, Ocampo Capital, Infios, and ClearDemand. It’s the end-of-show rapid fire segment and the energy is high: ⏱️ Time Stamps: 0:00 – TikTok's “100 Brits vs. 100 Americans” debate — Chris goes all in on Boston 1:17 – The Office vs. Seinfeld and Cheers: Top sitcom showdown 2:16 – Calming pet moments: Chris shares how Ginsburg the Bernedoodle brings peace 3:16 – Stranger Things' final season: Who remembers what happened… and what still needs to? From fierce pride to nostalgic laughs and soft dog bellies, this is your reminder why the lightning round is always a fan favorite. #tiktokdebate #strangerthings #theoffice #sitcoms #DogLovers #bernedoodle #bachelornation #popculture #lightninground #omnitalkretail For the full episode head here: https://youtu.be/AUSpdi73JPk This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

May 18

ASOS has partnered with InPost to offer next-day delivery to locker locations across Europe, enhancing speed and flexibility for online fashion shoppers. While the model is efficient and popular in dense urban markets, Chris and Anne explore whether the U.S. consumer landscape is ready for this kind of out-of-home delivery. This clip from the Omni Talk Retail Fast Five is brought to you by the A&M Consumer and Retail Group, Simbe, Mirakl, Ocampo Capital, Infios, and ClearDemand. 🛍️ Will Americans ever embrace fashion lockers? ⏱️ Time Stamps: 0:00 – ASOS launches next-day delivery to InPost lockers 0:18 – Why it’s a smart logistics move in Europe 1:01 – Locker consolidation keeps delivery costs down 1:53 – Cleveron & peer-to-peer exchanges 2:24 – Chris: Skeptical on U.S. locker viability 3:00 – Population density and cultural barriers 3:45 – Anne: Fashion delivery faster than Shein or Temu is a major win 4:30 – Why convenience culture may slow U.S. adoption #asos #inpost #ecommerce #retaillogistics #FashionDelivery #NextDayShipping #onlinefashion #RetailFastFive #omnitalk #clickandcollect For the full episode head here: https://youtu.be/AUSpdi73JPk This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

May 18

Primark introduced its first U.S. in-store repair workshops to promote sustainability and customer engagement, offering free sewing kits and mending tutorials. While the effort aligns with a broader push for circular fashion, Chris and Anne weigh its true value for low-cost fast fashion shoppers and whether it can scale meaningfully in the U.S. market in this clip from the Omni Talk Retail Fast Five Podcast, brought to you by the A&M Consumer and Retail Group, Simbe, Mirakl, Ocampo Capital, Infios, and ClearDemand. 🧵 Is Primark’s sustainability initiative cutting through—or just for show? ⏱️ Time Stamps: 0:00 – Primark launches U.S. “Love It For Longer” repair class 0:18 – What customers get from the class 0:33 – 400+ classes already run in Europe 0:49 – Chris: It’s a gimmick—but a good one 1:30 – Anne: The in-store logistics don’t make sense in the U.S. 2:15 – Should Primark focus more on recycling instead? 3:00 – Why a $5 t-shirt might not be worth repairing 3:45 – Does this work better for retailers like Nordstrom? #primark #RetailSustainability #FashionRepair #LoveItForLonger #RetailFastFive #omnitalk #InstoreEvents #fastfashion #clothingrepair #retailinnovation For the full episode head here: https://youtu.be/AUSpdi73JPk This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

May 18

Amazon has introduced Vulcan, its first robot with a sense of touch, now operating in Spokane and Hamburg fulfillment centers. ⏱️ Time Stamps: 0:00 – Amazon announces Vulcan robot 0:15 – Vulcan’s capabilities: Force sensors, suction cups & vision 0:53 – Hair straightener meets ruler? Describing the tech 1:30 – Why warehouse automation is gaining momentum 2:40 – Human dexterity vs robots 3:25 – Will Vulcan ever hit stores? Not so fast 4:00 – Naming robots: Why always sci-fi? 5:00 – What’s realistic: 10–20 year outlook for stores 5:45 – Final thoughts on Vulcan's warehouse potential This clip of the Omni Talk Retail Fast Five is brought to you by the A&M Consumer and Retail Group, Simbe, Mirakl, Ocampo Capital, Infios, and ClearDemand,. #AmazonVulcan #warehouseautomation #retailai #AmazonRobots #FulfillmentTech #retailinnovation #RetailFastFive #omnitalk #robotics #aiinretail For the full episode head here: https://youtu.be/AUSpdi73JPk This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

May 18

📢 Big leadership shakeup at Instacart! In this Fast Five segment, sponsored by the A&M Consumer and Retail Group, Simbe, Mirakl, Ocampo Capital, Infios, and ClearDemand, Chris and Anne break down the departure of Fidji Simo as she leaves her role as CEO and Chair to join OpenAI. ⏱️ Time Stamps: 0:00 – Breaking news: Fidji Simo steps down 0:26 – Simo’s move to OpenAI 0:54 – Chris reacts: Is Instacart better off now? 1:46 – The broader message: E-commerce is yesterday, AI is the future 2:30 – Anne counters: Instacart’s strong industry positioning 3:01 – David McIntosh as possible successor? 3:36 – The leadership profile Instacart needs now #instacart #FidjiSimo #openai #retailnews #retailleadership #DavidMcIntosh #grocerytech #retailinnovation #ecommerce #RetailFastFive #omnitalk For the full episode head here: https://youtu.be/AUSpdi73JPk This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

May 18

LTK is teaming up with The Bachelor to turn binge-watching into shopping. In this episode, sponsored by the A&M Consumer and Retail Group, Simbe, Mirakl, Ocampo Capital, Infios, and ClearDemand, Chris and Anne break down how this partnership modernizes product placement with real-time affiliate links and seamless in-app shopping. Could this model reshape the future of commerce on TV—and are Bachelor fans ready to shop while they watch? 📺 Can reality TV drive real-time retail? ⏱️ Time Stamps: 0:00 – LTK and The Bachelor launch shoppable social commerce experience 0:34 – $5B in sales, 40M monthly shoppers on LTK 1:12 – Chris on product placement evolution & affiliate revenue aggregation 2:20 – Will fans actually shop? 2:56 – Strategic edge: no brand contracts required 4:02 – Endless catalog access and retroactive content monetization 4:43 – Potential long-term value and traffic funnel 5:02 – The looming question: LTK vs. Google Lens and evolving shopping habits #thebachelor #ltk #socialcommerce #ShoppableTV #retailinnovation #affiliatemarketing #influencers #RealityTVShopping #RetailFastFive #omnitalk For the full episode head here: https://youtu.be/AUSpdi73JPk This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

May 15

Live from the VusionGroup Podcast Studio at the World Retail Congress 2025, Omni Talk catches up with Allyson Zimmerman, CEO of the LEAD Network. Allison discusses her journey from KFC kitchens to global NGO leadership, how the LEAD Network is advancing gender equity in the retail and CPG sectors, and what retailers must do to create workplaces that are truly inclusive. Key Moments: ( 0:38 ) Allyson Zimmerman introduction and career background ( 1:50 ) The LEAD Network’s mission and scale across Europe ( 3:40 ) State of DEI: U.S. vs. global perspective ( 5:00 ) Why retailers must reflect their consumer base ( 6:00 ) Action vs. language in diversity initiatives ( 7:20 ) Moving beyond representation to systemic change ( 8:00 ) Example: CEO-led sponsorship driving talent equity ( 9:15 ) Listening to resistance and addressing fear ( 10:00 ) Conference insights: trust, culture, and employee-as-customer mindset #LEADNetwork #genderequity #RetailDEI #worldretailcongress #WomenInRetail #inclusiveleadership #retailinnovation #employeeengagement #omnitalk #retailtransformation #DiversityInRetail #systemicchange #ConsumerGoodsLeadership This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

May 15

Broadcasting from the VusionGroup booth at the World Retail Congress, Chris Walton and Anne Mezzenga sit down with Pacsun CEO Brieane Olson for a candid and energizing conversation on youth culture, experimentation, and the future of fashion retail. Brieane reflects on how her two-decade Pacsun journey has prepared her to lead in a time of rapid digital evolution. From rebooting Roblox efforts to tracking the creator economy and prioritizing social commerce on TikTok and YouTube, Brieane shares what it takes to build relevance with Gen Z and lead with curiosity in every corner of the business. Key Moments: ( 0:35 ) Brieane Olson background and Pacsun growth ( 1:00 ) U.S. footprint: 75 new stores in 3 years ( 1:30 ) Early innovation with Roblox and the metaverse ( 2:40 ) How Pacsun picks and pivots on tech pilots ( 4:00 ) Fail fast, retool, relaunch: Roblox case study ( 5:00 ) Building a culture of innovation and curiosity ( 6:30 ) CEO routines for staying on trend (Substack, Reddit, Discord) ( 7:40 ) First-time impressions of World Retail Congress ( 8:50 ) Holiday 2025 outlook and global expansion plans ( 9:30 ) Platforms to watch: TikTok, YouTube Shopping, Substack ( 10:30 ) Mall resurgence and community building in youth retail #BrieaneOlson #pacsun #retailinnovation #GenZRetail #socialcommerce #tiktokshopping #worldretailcongress #retailleadership #creatoreconomy #retailtech #robloxfashion #omnitalk #failfast #retailexpansion #youthculture This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

May 15

Live from the VusionGroup Podcast Studio at the World Retail Congress in London, Omni Talk sits down with Enrique Ostalé, Chairman of the Board at Falabella, for a conversation that blends strategy, leadership, and regional retail insight. Enrique, a retail veteran with experience at Walmart and Falabella, unpacks how he thinks about the AI opportunity—not through a technical lens, but through one of cultural and organizational readiness. ⏱ Key Moments: 0:38 – Enrique’s background: Walmart to Falabella 1:12 – Overview of Falabella and its LATAM footprint 2:00 – Why he came to World Retail Congress and what he spoke about 2:50 – How he views AI adoption in retail leadership 3:58 – Balancing innovation with thoughtful strategy 4:44 – Falabella’s focus areas: customer experience & profitability 5:56 – Empowering teams and decentralizing experimentation 6:32 – How macroeconomic pressures have shaped the past 2 years 7:14 – What’s next for Falabella amid a gradually improving outlook #falabella #retailai #worldretailcongress #retailleadership #omnitalkretail #LatinAmericaRetail #aiinretail #retailinnovation #retailstrategy #futureofretail This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

May 15

Live from the Grand Ballroom Foyer and the VusionGroup Podcast Studio at World Retail Congress 2025, Omni Talk catches up with Sjoerd Holleman, SVP and Executive Board Member of Albert Heijn, to talk digital grocery, personalization, and why the company calls itself a "food tech" leader. Holleman reveals how the grocer balances the needs of 4.7M unique weekly customers across generations—leveraging everything from GenAI assistants to a booming loyalty app ecosystem. ⏱ Key Moments: 0:33 – Meet Sjoerd Holleman: Background and Albert Heijn overview 1:14 – Albert Heijn as a “food tech” company with 125,000 employees 2:54 – WRC first impressions and why it’s worth attending 3:22 – Panel recap: How customer behaviors are shifting with age and social trends 4:35 – The impact of aging populations and dietary needs on grocery innovation 5:17 – Albert Heijn’s 12% e-commerce business and true omnichannel approach 5:45 – Scaling the app from 200K to 5M active users 6:51 – Why app-first personalization is the key to future loyalty 7:46 – Inside their new GenAI-powered shopping assistant 8:31 – User adoption across demographics, including older shoppers 9:47 – What’s next: Deeper personalization, content orchestration, and loyalty data 10:30 – How Albert Heijn is preparing for hyper-personalized, household-specific experiences 10:42 – Final thoughts on digital transformation and data ethics #albertheijn #retailai #generativeai #worldretailcongress #omnitalkretail #foodtech #GroceryInnovation #PersonalizedRetail #retailtech #DigitalGrocery #futureofretail This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

May 15

Omni Talk Retail catches up with Mark Ibbotson, former EVP at Walmart and current VusionGroup advisor, live at World Retail Congress 2025 to break down the state of retail volatility. From economic whiplash to geopolitical black swan events, Mark paints a clear picture of the new retail reality and explains why precision, not perfection, is the future. He also shares advice for innovation teams on how to make a case for change inside cost-conscious organizations. ⏱ Key Moments: 0:33 – Mark’s background: From Sainsbury’s to Asda to Walmart 1:39 – Highlights from WRC: Tesco’s keynote, and Deloitte’s economist 2:44 – The only certainty is uncertainty: Black swans are now the norm 4:14 – Rising complexity: Wars, inflation, changing policies 5:00 – How retailers should prepare: Embrace discomfort and create the future 5:16 – Data & AI for supply chain precision and reduced working capital 6:28 – Why past processes won’t work: It’s time to rewire retail 7:07 – Knowledge is shifting from people to systems, but judgment still matters 7:46 – Advice to innovation teams: Prove value, not just tech hype 8:00 – “We’re not capital constrained. We’re return constrained.” #retailstrategy #retailai #worldretailcongress #retailleadership #omnitalkretail #futureofretail #RetailPrecision #retailinnovation This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

May 15

Live from the VusionGroup Podcast Studio at the World Retail Congress 2025 in London, Omni Talk sits down with Carolin Klar, Executive Board Member at Bonprix, to explore the intersection of fashion, technology, and human insight. Carolin walks us through how Bonprix scaled a 3D development workflow globally, how AI is helping designers spot and prototype emerging trends faster, and how cultural change and trust were vital to success. If you love product, people, and process, this one’s for you. ⏱ Key Moments: 0:28 – Meet Carolin Klar: From textile engineer to Bonprix board 1:10 – What Bonprix is and how it evolved from mail-order to digital pioneer 2:24 – Inside her WRC panel on strategic sourcing and 3D product development 3:59 – How Bonprix built a global 3D design workflow with teams in Hamburg, Poland, and beyond 4:55 – The cultural and organizational change needed to scale innovation 6:02 – Lessons on building high-performance, trust-driven teams 7:54 – The evolution of product development: What’s changed and what hasn’t 9:00 – Why emotional connection and tactile evaluation still matter in fashion 10:10 – How AI is transforming trend identification and product ideation 12:03 – The importance of involving teams early in tech adoption to overcome fear 13:39 – Empowering designers to view AI as a collaborator, not a threat 15:15 – Why AI should free up time for perfecting the physical product #bonprix #fashiontech #3DProductDevelopment #aiinfashion #omnitalkretail #wrc2025 #fashioninnovation #retailai #humancentereddesign #productdevelopment #generativeai This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

May 15

Omni Talk Retail wraps up World Retail Congress 2025 from the VusionGroup Podcast Studioo with Matthew Shay, President & CEO of the National Retail Federation, in a wide-ranging discussion on the state of global retail. From high-level CEO forums to Capitol Hill, Shay is at the epicenter of policy and retail leadership—he shares what leaders are really saying, how small businesses are being supported, and why flexibility is now a core competency for modern retailers. ⏱ Key Moments: 0:41 – What NRF is and who it represents 1:38 – Why Shay attends WRC: CEO roundtables & global policy alignment 2:30 – The dominant topic? Uncertainty 3:44 – Shay reflects on 15 years leading NRF: What’s changed most 4:48 – Why 2025 isn’t “business as usual,” but also not paralyzing 5:14 – Challenges for small vs. large retailers in today’s supply chain 6:00 – Lessons from the Great Recession to COVID: Agility as a superpower 6:47 – Digitization’s lasting impact on retail business models 7:20 – The retail trajectory is “up and to the right,” despite disruption 7:45 – NRF’s small business support: Advocacy, engagement, access 8:47 – Why even small businesses now have better tools to handle volatility 9:00 – Closing thoughts and shoutout to VusionGroup for show support #MatthewShay #nrf_news #retailleadership #omnitalkretail #wrc2025 #RetailUncertainty #RetailPolicy #RetailResilience #retailtransformation #SmallBusinessRetail This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

May 15

In this episode of 5 Insightful Minutes, AWS's Justin Swagler joins us to explain why physical stores remain critical in today’s digital-first retail landscape. He introduces a compelling framework for the future of retail powered by edge computing, IoT, and agentic AI. ⏱ Key Moments: 0:29 – Why physical stores still matter (Hint: 80%+ of sales happen there) 1:39 – The three pillars for retail tech success: Edge, Cloud, and AI 2:30 – The role of computer vision and unified store data 3:02 – How AI connects store systems for operational efficiency 3:56 – A glimpse into the future: Agentic retail automation 4:20 – Real-world examples: broken machines, out-of-stock items, and how AI solves them 4:55 – What retailers should prioritize for long-term value And be sure to check out the ‘IDC TechScape: Frictionless CX-Enabling Technologies in Retail, 2025’ report to unlock detailed insights on retail technology trends and discover how AWS Retail Solutions can help you implement these innovations today. #aws #retailai #edgecomputing #agenticai #futureofretail #StoreInnovation #retailtechnology #omnichannel #SmartStores #customerexperience Music by hooksounds.com *Sponsored Content* This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

May 14

In this Omni Talk exclusive, recorded live from the VusionGroup Studio, Chris Walton and Anne Mezzenga speak with Regis Schultz, CEO of JD Sports, from the floor of the World Retail Congress 2025. Regis shares his retail origins, how JD Sports went from $1.5B to $6B in U.S. sales in just six years, and how the brand’s lifestyle-driven, Gen Z-focused strategy is transforming the athletic apparel space. Learn how JD builds unique product stories with brands, leverages TikTok as a global style engine, and creates multibrand merchandising experiences no DTC player can match. Key Moments: ( 0:10 ) Regis Schultz introduction and retail roots ( 1:12 ) Overview of JD Sports and its global footprint ( 1:50 ) Differences in U.S. vs. EU customers ( 3:00 ) The power of lifestyle over sport ( 4:00 ) TikTok’s role in global product virality ( 5:00 ) How JD targets Gen Z across brands ( 6:30 ) Co-developing with Nike and Adidas ( 7:50 ) Physical stores and the emotional connection with customers ( 9:00 ) U.S. growth: from $1.5B to $6B ( 10:00 ) Store base and acquisition strategy ( 10:25 ) Priorities for 2025 and beyond #JDSports #RetailInnovation #GenZMarketing #WorldRetailCongress #LifestyleRetail #OmniTalk #TikTokTrends #RetailGrowth #SneakerCulture #MultibrandRetail #SportswearFashion This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

May 14

In this week’s Omni Talk Retail Fast Five news roundup, sponsored by the A&M Consumer and Retail Group , Simbe , Mirakl , Ocampo Capital , Infios , and ClearDemand , Chris and Anne discussed: Instacart’s CEO resigning to take a job with OpenAI ( Source ) Amazon’s new warehouse robot, Vulcan ( Source ) Primark’s in-store repair classes ( Source ) ASOS offering next-day delivery through InPost Lockers ( Source ) And closed with a look at how LTK is bringing The Bachelor to life on its social commerce shopping platform ( Source ) There’s all that, plus Justin Swagler of AWS stops by for 5 Insightful Minutes on the technologies he thinks will most impact physical store retail operations, and Chris and Anne also go into everything from Stranger Things and The Office to who would win a battle between 100 Yanks and 100 Brits. And be sure to check out the ‘IDC TechScape: Frictionless CX-Enabling Technologies in Retail, 2025’ report to unlock detailed insights on retail technology trends and discover how AWS Retail Solutions can help you implement these innovations today. Music by hooksounds.com This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

May 14

In this live World Retail Congress episode, recorded from the VusionGroup Studio, Omni Talk’s Chris Walton and Anne Mezzenga catch up with Scott Price, CEO of DFI Retail Group, to explore the sweeping changes in global retail. Scott reflects on his second year as CEO, DFI’s shift to an operating model, and how AI is simultaneously revolutionizing efficiency and threatening traditional career paths. From ERP upgrades to retail media monetization and the crucial role of human insight in merchandising, this episode is a crash course in the forces shaping the next era of retail. Key Moments: ( 0:20 ) Scott Price introduction and DFI Retail overview ( 1:30 ) Year one vs. year two as CEO ( 2:15 ) DFI’s transition from holding to operating company ( 2:50 ) Growth drivers: "the what" vs. "the how" ( 3:40 ) AI’s impact on entry-level retail jobs ( 4:30 ) The irreplaceable art of merchandising ( 5:50 ) Challenges of economic uncertainty and consumer confidence ( 6:40 ) Value, affordable innovation, and global shopper expectations ( 7:20 ) Foundational tech upgrades and ERP modernization ( 7:45 ) Betting on the right AI platform ( 8:30 ) Data engineering vs. data science – the CEO imperative #DFIRetailGroup #ScottPrice #RetailAI #WorldRetailCongress #RetailMedia #MerchandisingFuture #RetailLeadership #OmniTalk #ConsumerTrends #GlobalRetail #RetailTransformation #DataMonetization #RetailTalent #retailtechnology This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

May 14

Live from the VusionGroup booth at World Retail Congress, Omni Talk’s Chris Walton and Anne Mezzenga talk with Suzanne Long, the newly minted founder of Fauxliage and former Chief Sustainability and Transformation Officer at Albertsons. Suzanne opens up about the changing state of retail sustainability, how real transformation begins with frontline workers, and why she left a top executive role to chase a six-year-old startup idea that just wouldn’t let go. From supply chain resilience to scaling artificial plants as a branded business, Suzanne delivers honest and inspiring takeaways for leaders at any stage of their career. Key Moments: ( 0:30 ) Suzanne Long introduction and new startup reveal ( 1:05 ) What makes World Retail Congress special ( 2:30 ) State of sustainability in the U.S. vs. globally ( 4:00 ) How to embed sustainability into operations ( 5:50 ) The business case for ESG ( 6:40 ) The importance of cultural transformation and frontline engagement ( 8:00 ) Why she left Albertsons to become a founder ( 9:00 ) The concept behind Fauxliage and branding artificial plants ( 10:30 ) Vision for B2C and commercial expansion #SuzanneLong #RetailSustainability #FauxliageStartup #WorldRetailCongress #FemaleFounders #RetailTransformation #ArtificialPlants #RetailLeadership #OmniTalk #RetailInnovation #ESGStrategy #EntrepreneurshipJourney This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

May 13

In this deep-dive Omni Talk Spotlight, Chris Walton and Anne Mezzenga are joined by Rajat Nigam, Chief Product Officer at ClearDemand, to unpack the critical role of competitive intelligence in modern retail pricing. Formerly leading pricing innovation at Amazon, Rajat explains how engineering, data quality, and normalization are central to making pricing intelligence truly actionable — and profitable. From assortment gap analysis to real-time pricing enabled by electronic shelf labels, this episode explores the full retail stack of competitive data strategy. Key Moments: (1:00) Rajat's background and Amazon's secret pricing project (2:40) What makes “good” competitive intelligence (5:00) The three hardest problems in competitive data (7:30) Matching pack sizes and normalizing prices (10:00) Competitive data beyond pricing – assortment, promotions, planning (14:00) Where comp intel works best: grocery vs. luxury (17:00) Role of price elasticity in retail strategy (20:00) How to start: KVI items, category focus, and data gap analysis (23:30) Agility in pricing with ESLs and real-time data (25:00) Final thoughts and predictions for the future of pricing #RetailTech #CompetitiveIntelligence #PricingStrategy #RetailInnovation #ClearDemand #OmniTalk #GroceryTech #RetailData #amazon #PriceOptimization Music by hooksounds.com *Sponsored Content* This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

May 10

This charming lightning round segment, sponsored by the A&M Consumer and Retail Group, Simbe, Mirakl, Ocampo Capital, Infios, and ClearDemand, reveals the personalities behind retail analytics as Ben Miller, a UK retail expert, answers rapid-fire personal questions with humor and authenticity. Key Moments: 0:02 - Introduction to the fast-paced lightning round with Ben Miller 0:05 - Nostalgic food question: Which childhood foods would Ben miss if discontinued? 0:27 - Ben's sentimental attachment to Kellogg's Variety Pack cereals explained 0:43 - Childhood memory: How these cereal packs were special "birthday treats" in his home 0:52 - The tradition continues: Ben now shares these with his own daughters 1:04 - Anne's surprise revelation: She expected Ben to mention the "Curly Whirly" candy 1:18 - National Teacher Appreciation Week prompt: Which teacher influenced Ben most? 1:29 - Ben honors Mr. Sheen, his Grade 7-9 business and economics teacher 1:40 - How a rural Yorkshire school teacher "completely opened my eyes to the world of commerce" 1:57 - Provocative retail statistic discussion: 76% of retailers outside US won't shop American brands? 2:13 - Humorous hypothetical: What clothing would Ben smuggle to the UK in his "boot" (trunk) 2:25 - Ben diplomatically calls "BS" on the statistic while avoiding a deep dive 2:37 - Ben's smuggling strategy: North Face hiking gear for personal use 2:49 - Business plan: Classic Nike sneakers that would "make a killing" if unavailable in UK 3:03 - We coin the term "Ben's Bargain Boot" for the hypothetical smuggling operation 3:10 - Surprise revelation: "Who knew we had a hiker on the podcast?" 3:15 - Final lightning question: Who won the Met Gala fashion-wise? 3:25 - Ben's candid admission of fashion ignorance: "I could add no value whatsoever" 3:33 - Professional deference: Ben cites colleagues Rebecca choice of Lana Del Rey 3:44 - Transparency about potential bias due to Valentino's connection with their advisory board 4:03 - Chris offers Diana Ross as his pick, noting her return to the spotlight 4:10 - Anne, the group's "fashionista," chooses Janelle Monae for her impressive outfit reveal The segment showcases how lightning rounds can reveal the human personalities behind professional expertise, building connection with listeners through personal stories and humor. Catch the full episode here: https://youtu.be/BrQ0kfPY4LA #metgala #retailnews #teacherappreciationday This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

May 10

In this insightful analysis, sponsored by the A&M Consumer and Retail Group, Simbe, Mirakl, Ocampo Capital, Infios, and ClearDemand, retail experts reveal what Lowe's new AI assistant is really designed to accomplish, beyond the surface-level marketing about leaky faucets and fertilizer choices. Key Moments: 0:02 - Breaking news: Lowe's introduces MyLow Companion AI assistant for store associates 0:10 - Partnership details: Application developed with OpenAI across 1,700+ stores 0:14 - Core functionalities: Product details, project advice, and inventory information access 0:18 - Key benefit: Accelerating the employee onboarding process 0:27 - Scale achievement: "First retailer to successfully implement this type of technology at scale" 0:33 - Technical capabilities: Generative AI with natural conversational prompts and voice-to-text 0:42 - Example use cases: Fertilizer recommendations and home repair guidance 1:14 - Ben Millers's analysis: Why this is "a great use case for AI" in categories requiring expertise 1:38 - Customer service challenge: Associates' varying experience levels and knowledge gaps 1:50 - Consistency benefit: Creating uniform quality of information regardless of associate tenure 2:00 - Comparison to self-checkout: Options for customers who prefer different service models 2:22 - Anne Mezzenga's critique of the media reporting: Overlooking the more significant training use case 2:42 - Inside information: Conversation with a Lowe's executive reveals true onboarding purpose 2:56 - Real examples: New employees quickly learning shipment timing and warranty information 3:03 - Data collection value: Using interaction data to improve future associate training 3:12 - Customer perspective: Why shoppers wouldn't ask a teenage summer employee about complex repairs 3:40 - Chris Walton's agreement: "100% I'd look this up myself" rather than wait for an associate 4:00 - PR criticism 4:20 - Industry impact concern: Creating false expectations about AI tools for retail associates 4:43 - Higher-value application: Supporting complex high-consideration sales like flooring installations 4:54 - Advanced capability: Prompting associates to ask the right questions based on customer responses 5:01 - Integration potential: Connecting to loyalty programs to enhance personalized selling The experts conclude that while Lowe's marketing focuses on answering simple product questions, the real innovation is in employee training, knowledge management, and creating consistency across a large retail workforce. Catch the full episode here: https://youtu.be/BrQ0kfPY4LA #loweshomeimprovement #ai #retailnews #retailtech #retailstrategy #retailtrends This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

May 10

Pinterest vs. Google: The Visual Search Revolution This episode, sponsored by the A&M Consumer and Retail Group, Simbe, Mirakl, Ocampo Capital, Infios, and ClearDemand, explores how Pinterest is disrupting traditional search engines and transforming product discovery through visual search. Our retail experts analyze surprising data and debate what it means for brands' marketing strategies. Key Moments: 0:03 - Breaking news: Adobe research reveals Pinterest emerging as a search engine competitor 0:14 - Surprising statistic: 39% of US consumers have used Pinterest as a search engine 0:23 - Gen Z leading the trend at 47%, with decreasing adoption across older generations 0:36 - Eye-opening claim: 36% of respondents start searches on Pinterest instead of Google 0:48 - Perception advantage: 60% say Pinterest results feel more tailored than Google results 1:10 - Anne Mezzenga discusses how this trend connects to Meta's recent search announcements with ChatGPT 1:34 - Critical insight: Image-based search is driving this shift, especially among younger demographics 1:47 - Industry validation: Google's own data shows 20% of image searches are commerce-related 2:02 - Real-world confirmation: Designers and stylists exclusively using Pinterest for professional searches 2:25 - Historical context: How search is evolving from text-based to visual discovery 3:19 - Ben Millers confirms search fragmentation is a major retail trend affecting marketing investments 4:05 - Research critique: Ben challenges Adobe's methodology and questions the "36%" headline claim 4:46 - Methodological issues: Survey of just 800 people on a single day with unclear geographic representation 5:14 - Distinction between general search and commerce intent: "I'm not going to Pinterest to find out who was president in 1962" 6:28 - The commerce challenge: Getting searches to convert to purchases remains a critical hurdle 7:37 - Anne clarifies: Pinterest's value is specifically for purchase intent and product discovery 8:03 - Integration point: Pinterest results appearing in ChatGPT, Perplexity, and Gemini searches 8:47 - Market reality check: Google still dominates overall search, but commerce search is fragmenting 9:35 - Future marketing challenge: How to influence search when traditional paid placements aren't available 10:19 - Opportunity assessment: Commerce search is currently "fair game" for platforms to redefine The episode highlights how visual search is fundamentally changing product discovery and creating new opportunities for retailers who understand these emerging consumer behaviors. Catch the full episode here: https://youtu.be/BrQ0kfPY4LA #pinterest #visualsearch #ai #google #retailtech #retailnews #retailstrategy ##retailtrends This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

May 10

Morrisons Robotic Revolution: UK's First Human-Sized Grocery Aisle Robots This eye-opening segment explores how Morrisons supermarket is transforming UK grocery operations by deploying the first human-sized aisle robots in the country. Retail experts analyze what this means for the industry's automation future. Key Moments: 0:02 - Breaking news: Morrisons becomes first UK supermarket to deploy human-sized aisle robots 0:08 - Introduction to Simbe's Tally robots now operating in three northern England stores 0:27 - Ben Mille reveals he hasn't personally seen the robots but shares insider information from a colleague 0:54 - Technical details: Robots autonomously loop stores twice daily, checking 30,000 products hourly 1:07 - Comparison to similar technology already deployed by BJs and Schnucks in US markets 1:18 - Primary use cases: Inventory checking and pricing/promotion accuracy verification 1:23 - Critical ROI metric: Robots save approximately 50 labor hours weekly per store 1:32 - Expert analysis on why inventory management is "everything in grocery" and impacts P&L 1:42 - The challenge of balancing availability against waste, especially for short shelf-life products 2:01 - Anne Mezzenga highlights important insight: Even smaller-format UK stores see ROI from robot deployment 2:36 - Chris Walton confirms this validates "2025 being the year of the robot" prediction 3:03 - Additional benefit beyond inventory: Accurate pricing ensures capturing vendor promotional income Catch the full episode here: https://youtu.be/BrQ0kfPY4LA The discussion, sponsored by the A&M Consumer and Retail Group, Simbe, Mirakl, Ocampo Capital, Infios, and ClearDemand, reveals how robotic technology is proving valuable across different store formats and markets, making it a consideration for any retail executive serious about operational efficiency. #morrisons #retailnews #retailstrategy #retailtrends #robots #grocery #retailtech This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

May 10

In this insightful retail analysis, sponsored by the A&M Consumer and Retail Group, Simbe, Mirakl, Ocampo Capital, Infios, and ClearDemand, experts debate whether Walmart's new Texas Supercenter deserves its "store of the future" label or simply represents a necessary upgrade to remain competitive in 2025. Key Moments: 0:02 - Introduction to Walmart's new "store of the future" in Cypress, Texas 0:09 - Surprising revelation: This is Walmart's first ground-up Supercenter in four years 0:18 - Walmart's ambitious plans to convert 150+ stores to this model in coming years 0:24 - Feature breakdown: Fuel station, modernized pharmacy, vision center, and elevated departments 0:39 - Digital enhancements: App integration for services like TV mounting and registry management 0:49 - Technology implementation: Digital shelf labels and QR codes for expanded assortment access 1:32 - Ben Miller's surprise at the four-year gap since Walmart's last ground-up Supercenter 1:43 - Positive assessment of Walmart's operational standards and digital journey integration 2:04 - Strategic value of driving app usage to increase media sales and Walmart+ memberships 2:33 - Expert critique: This isn't truly a "store of the future" but rather a "store of now" 3:13 - Chris Walton explains it's more of a "prototype of the future" - pragmatic evolution vs. revolution 3:54 - Anne Mezzenga highlights regional competitive strategy against H-E-B with features like in-store tortillas 4:32 - What's missing: Comparison to Target's "store of the future" concept with more experimental tests 5:09 - Discussion of testing business model dynamics to improve profitability 5:36 - Reference to Walmart's unlocking of efficiencies through employee-facing technology 6:07 - Final assessment: "It's a Walmart makeover" targeting new demographics with enhanced experience The experts conclude this represents a solid strategic update rather than revolutionary retail concept, positioning Walmart effectively against regional competition while implementing proven technologies. Catch the full episode here: https://youtu.be/BrQ0kfPY4LA #walmart #texas #retail #retailnews #retailtrends #retailtech #storeofthefuture This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

May 10

In this eye-opening retail industry analysis, our expert panel examines the high-stakes partnership between Amazon and Saks Fifth Avenue that could reshape luxury shopping forever. Key Moments: 0:02 - Introduction to the new "Luxury Stores at Amazon" partnership with Saks Fifth Avenue 0:50 - Ben Miller breaks down the strategy from Amazon's perspective as they pursue luxury consumers 1:18 - The fundamental mismatch between Amazon's utility-focused model and luxury's desire-creation business 2:05 - Critical context: Amazon's previous investment in Saks Global and the acquisition's financial problems 2:36 - Revelation of Saks' massive debt and upcoming repayment challenges driving this decision 3:32 - Chris Walton explains why luxury brands may not actually participate despite the partnership 4:16 - The "death knell" theory: Why using Fifth Avenue windows to promote Amazon shopping is "asinine" 5:15 - Counterpoint: Nordstrom's success with luxury through exceptional in-store experiences 6:54 - Anne Mezzenga provides a different perspective on the value of Amazon's convenience for luxury shoppers 7:53 - The shipping speed advantage: Getting luxury items next-day versus waiting a week 8:31 - How Amazon's Rufus AI could transform luxury shopping search and recommendations 9:23 - Heated debate: Could Buy with Prime have achieved the same goals without diluting the Saks brand? Listen as our retail experts battle over whether this partnership represents a desperate financial move or a necessary evolution in luxury retail's ongoing digital transformation in this week's Fast Five podcast, sponsored by the A&M Consumer and Retail Group, Simbe, Mirakl, Ocampo Capital, Infios, and ClearDemand. Catch the full episode here: https://youtu.be/BrQ0kfPY4LA #amazon #saksfifthavenue #LuxuryRetail #retail #ecommercestrategy #retailinnovation #luxuryshopping #RetailDebate #AmazonLuxury #retailtransformation #omnichannel #retailbusiness This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

May 8

In this exclusive 5 Insightful Minutes interview, Omar Akilah, SVP of Product at Infios, joins Omni Talk to explore how AI is impacting retail order management systems. From modular OMS architecture to predictive inventory optimization and AI-enhanced customer service, Omar explains why the future of retail fulfillment depends on intelligent, scalable, and purpose-built solutions. Learn how leading retailers can ditch the spreadsheets and future-proof their operations today. Key moments include: 0:11 – Omar joins to talk about how AI is impacting OMS 0:30 – What is a modular order management system and why it matters 1:25 – How Shopify brands can scale with modular tech 2:00 – Why AI—not systems—should power retail functionality 2:52 – How predictive AI is transforming order orchestration and fulfillment 3:44 – Examples of AI in real-time inventory management and optimization 5:00 – Eliminating spreadsheets and manual what-if rules 6:10 – The future: AI as a companion to enhance—not replace—retail jobs 7:50 – AI-augmented agents for better customer service 8:11 – Final thoughts from Omar on intelligent systems and retail agility Music by hooksounds.com #aiinretail #ordermanagement #retailtech #omnichannel #Infos #RetailAI #inventoryoptimization #machinelearning #ecommerce #omnitalk #retailinnovation Sponsored Content This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

May 7

In this week’s Omni Talk Retail Fast Five news roundup, sponsored by the A&M Consumer and Retail Group , Simbe , Mirakl , Ocampo Capital , Infios , and ClearDemand , Shoptalk’s Ben Miller joined Chris and Anne to discuss: Saks Fifth Avenue’s new Amazon storefront ( Source ) Walmart’s new “Store of the Future” down in Texas ( Source ) Morrisons introducing Simbe’s Tally robots ( Source ) Pinterest becoming a visual search engine ( Source ) And closed with a look at Lowe’s new MyLow AI app for store associates ( Source ) There’s all that, plus Omar Akilah of Infios stops by for 5 Insightful Minutes on how AI will impact order management system design, this month’s OmniStar, and we ask Ben about everything from which snack food he would least like to live without to the all important question of, “Who won the Met Gala?” Music by hooksounds.com #retailnews #AIretail #ecommerce #Walmart #Amazon #Pinterest #RetailTech This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

May 3

In this week’s Lightning Round, sponsored by the A&M Consumer and Retail Group, Simbe, Mirakl, Ocampo Capital, Infios, and ClearDemand, the Omni Talk crew gets loose with hot takes on 7-Eleven’s emo music festival sponsorship, the return of Miami Vice, Target’s paper wine bottles, and Beyoncé's Cowboy Carter tour. Plus, find out which Beyoncé track makes Jeff's all-time list and whether Luis, as a Frenchman, would ever bring wine in paper packaging to a party. For the full episode, head here: https://youtu.be/LpW3lI-L7TI Retail news meets pop culture in this fast and fun wrap-up! #RetailPodcast #beyonce #SustainableWine #target #miamivice #7eleven #whenwewereyoung #retailnews #popculture #cowboycarter #OmniTalk This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

May 3

Schnucks is rolling out products from its first local brand accelerator, Schnucks Springboard, into 15 stores across Missouri and Illinois. But with rising tariffs and razor-thin margins, will this bold bet on community-rooted innovation pay off—or fizzle out? The Omni Talk team breaks down the business case, strategic risks, and long-term viability of grocers becoming incubators in their latest Fast Five podcast, brought to you by the A&M Consumer and Retail Group, Simbe, Mirakl, Ocampo Capital, Infios, and ClearDemand. 🎙️ Can Grocers Be Incubators? Schnucks Tries It 0:01 – Schnucks launches Springboard local product trial 1:00 – Jeff: Incubators can be great… if they aren’t just for headlines 2:15 – How tariffs could crush small brands in these programs 4:00 – Luis questions ROI: is this core strategy or marketing play? 6:00 – Chris’ take: incubators only work with long-term investment 7:45 – The real risk: low sales per sq ft could kill the shelf space 8:15 – Merchandising vs. marketing: where should the budget come from? For the full episode, head here: https://youtu.be/LpW3lI-L7TI #Schnucks #retailinnovation #localbrands #FoodStartups #RetailIncubator #GroceryIndustry #tariffs #CommunityRetail #SpringboardProgram #OmniTalk This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

May 3

PepsiCo says it plans to replace artificial colors with natural ones across its product lines by 2026, but the move could come with major R&D and consumer acceptance challenges. The Fast Five crew debates whether regulation is the only real way to force change. 0:02 – PepsiCo CEO outlines natural color transition timeline 0:45 – U.S. HHS pushes voluntary color removal by 2026 2:00 – France vs U.S.: stark differences in food color standards 3:40 – Why reformulation is hard: R&D, sourcing, pricing 4:45 – The food-as-medicine opportunity 6:00 – Will Americans accept the change without regulation? 7:00 – Red Vines, Trix, and the real struggle of visual food culture For the full episode, head here: https://youtu.be/LpW3lI-L7TI This week's episode is brought to you by the A&M Consumer and Retail Group, Simbe, Mirakl, Ocampo Capital, Infios, and ClearDemand. #pepsico #naturalingredients #CPGInnovation #FoodReformulation #HealthierSnacks #cleanlabel #doritos #RedVines #foodregulations #RetailPodcast This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

May 3

A bombshell code leak suggests ChatGPT is preparing to integrate directly with Shopify, allowing users to discover and buy products without ever leaving the chatbot. Chris Walton, Anne Mezzenga, and the A&M CRG team break down how this could upend search, crush Google’s e-commerce edge, and change online retail forever. 🚀 Is this the future of AI-driven shopping? 🛍️ How should retailers—and Google—respond? 🧠 And are most CEOs even ready for what’s coming? This may be the most important retail story of the year. This discussion was brought to you by the A&M Consumer and Retail Group, Simbe, Mirakl, Ocampo Capital, Infios, and ClearDemand. For the full episode, head here: https://youtu.be/LpW3lI-L7TI #chatgpt #shopify #AICommerce #retailinnovation #OmniTalkRetail #ConversationalCommerce #aishopping #GoogleVsOpenAI #RetailFuture #agenticai #ecommercetrends #RetailPodcast This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

May 3

Schnucks is expanding its Caper Cart program, bringing the smart carts to more stores in Missouri and Illinois with new features like a lower tray for bulk items. Omni Talk and A&M experts discuss the promise, pain points, and potential of this next-gen checkout technology in reshaping the grocery shopping experience. 📌 0:02 – Schnucks expands Caper Cart pilot to Illinois with new lower tray feature 📌 0:49 – Customer usage hits high levels: All 10 carts in use throughout the day 📌 1:23 – Jeff Dwyer shares firsthand experience: Great for convenience-focused shoppers 📌 2:30 – Limitations of the carts: Size, capacity, and niche appeal 📌 4:10 – Caper Cart 2.0: Retail media, cameras, and in-store pathing features 📌 5:36 – The key milestone: Moving from initial test to broader rollout 📌 6:46 – Anne and Chris ask: How many carts is expansion really adding per store? This discussion, sponsored by the A&M Consumer and Retail Group, Simbe, Mirakl, Ocampo Capital, Infios, and ClearDemand, examines what it takes for smart carts to scale, whether they deliver real ROI, and how they stack up against other retail tech like AI-driven shelf tracking and mobile checkout. Don't miss the insider retail tech analysis that makes this episode a must-watch. For the full episode, head here: https://youtu.be/LpW3lI-L7TI #SmartCarts #CaperCart #GroceryTech #retailinnovation #OmniTalkRetail #Schnucks #instacart #retailmedia #CheckoutTechnology #RetailPodcast #groceryshopping #RetailAutomation #TechInGrocery #ChrisWalton #AnneMezzenga This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

May 3

Amazon’s consideration of displaying tariff charges on ultra-discount items triggered political backlash and retailer debate over pricing transparency. Experts argue it would be poor merchandising and discuss the broader supply chain and inventory consequences retailers face amid rising trade tensions. 📌 0:02 – Amazon considers showing tariff costs on Haul items, then reverses 📌 1:00 – White House responds, calling it “hostile and political” 📌 1:45 – Jeff Dwyer explains why it's not good retailing and could backfire 📌 3:00 – Chris Walton critiques the logic from a merchant’s perspective 📌 4:00 – Discussion on how other retailers are reacting to new tariffs 📌 5:10 – Inventory strategy changes: some retailers dropping imports to zero 📌 6:00 – Luis highlights global supply chain pressures and reshoring limits 📌 7:00 – Holiday 2025 warning: Inventory risks loom large for seasonal categories 👉 This episode, sponsored by the A&M Consumer and Retail Group, Simbe, Mirakl, Ocampo Capital, Infios, and ClearDemand, unpacks the complexities of global trade policy on store shelves and offers tactical advice for retailers navigating turbulent supply chain and pricing landscapes. For the full episode, head here: https://youtu.be/LpW3lI-L7TI #amazon #retailstrategy #ecommercenews #supplychaincrisis #tradepolicy #tariffs This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

May 1

Julian Mills, CEO of Quorso, sits down with Chris and Anne for a fast-paced 5 Insightful Minutes. Julian explains why intelligent management systems are critical in modern retail ( 0:40 ), shares a real-world example around promotion execution ( 1:40 ), and outlines how solutions like Quorso help retailers improve sales and reduce shrink ( 3:00 ). Julian also details the common hurdles retailers face with IT integration ( 5:00 ) and why trying to build these solutions internally just doesn’t make sense anymore ( 5:40 ). #RetailInnovation #StoreOperations #Corso #RetailTechnology #IntelligentManagement #RetailExecution #PromotionExecution #OmniTalkRetail Music by hooksounds.com Sponsored Content This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Apr 30

In this week’s Omni Talk Retail Fast Five news roundup, sponsored by the A&M Consumer and Retail Group , Simbe , Mirakl , Ocampo Capital , Infios , and ClearDemand , A&M’s Jeff Dwyer and Luis De Lencquesaing joined Chris and Anne to discuss: Amazon’s tariff pricing fracas with the White House ( Source ) Schnucks expanding its Caper Cart deployment ( Source ) ChatGPT potentially integrating with Shopify ( Source ) Pepsico accelerating its transition to natural ingredients ( Source ) And closed with a look at if local product innovation incubators ever make sense for grocers ( Source ) There’s all that, plus Quorso CEO Julian Mills stopped by for 5 Insightful Minutes on Intelligent Store Management, along with paper wine bottles, Beyonce, and Crockett vs. Tubbs. And don't forget to visit MillionaireMatch.com to download the app! And here's a special offer just for you -use the referral code "0430" when you sign up! Music by hooksounds.com #RetailNews #ShopifyAI #AmazonTariffs #SmartCarts #RetailInnovation #Quorso #PepsiCo #GenerativeAI #RetailTechnology #OmniTalk #CaperCart #StoreOperations #RetailPodcast This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Apr 29

Is microfulfillment still a viable strategy? In this new Omni Talk Spotlight, Chris and Anne sit down with Oliver Vogt, CEO of Tesco’s Transcend Retail Solutions and Danielle Dakin, Dematic's Market Development Director, to unpack everything happening with MFCs. Danielle explains how pandemic-driven hype distorted expectations ( 6:00 ), while Oliver lays out why volume and operational simplicity are the true keys to success ( 9:54 ). They discuss the threshold for MFC success (~500 orders/day) ( 11:00 ), why omnichannel flexibility matters more than ever ( 16:00 ), and how Tesco’s model could fit the US grocery landscape better than you think ( 24:00 ). Plus, the duo shares how you can schedule tours of Tesco's live MFC sites in the UK to see the future of grocery fulfillment for yourself ( 34:00 )! #Microfulfillment #ecommerce #retailnews #retailstrategy #retailinnovation #TranscendRetail #Dematic #tesco #MFCs #UrbanFulfillment #automation #grocerydelivery Music by hooksounds.com Sponsored Content This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Apr 28

Chris and Anne sit down with Angela Fernandez, SVP Market Development at GS1 US, to dive deep into the Food Safety Modernization Act (FSMA) and the massive shifts underway in food traceability. Angela explains: ( 6:27 ) The history of FSMA and how new regulations are reshaping the food industry ( 8:40 ) The crucial role of digital traceability ( 13:12 ) Why compliance is essential but not a competitive advantage ( 17:52 ) How companies can find ROI through end-to-end supply chain visibility ( 22:20 ) And what the recent 30-month extension means for brands and food service providers Tune in for practical advice on how businesses of all sizes can prepare for the coming new era of food safety! #FSMA #foodsafety #traceability #supplychainvisibility #GS1US #retailinnovation #fda #FoodTraceability #RetailCompliance *Sponsored Content* This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Apr 26

It’s lightning round time! Chris and Anne open with OpenAI’s surprising energy usage linked to polite prompts (00:03), then reveal whether they use manners with their own bots (00:22). Things escalate with papal name hypotheticals (01:15), a very serious pasta shape debate (02:00), and finally, the sperm race startup that no one saw coming (03:08). Stick around to hear which historical figures' sperm they'd bet on — and why youth might not always win. For the full episode, head here: https://youtu.be/YZOCyd_MPhw This week's lightning round was brought to you by the A&M Consumer and Retail Group, Simbe, Mirakl, Ocampo Capital, Infios, and ClearDemand. #chatgpt #openai #lightninground #retailnews #comedypodcast #PastaDebate #SpermRaces #anthonyedwards #lebronjames #popefrancis This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Apr 26

Walmart is testing a new beauty bar concept at 40 stores as part of its spring sale event, and Chris and Anne dive deep into what it means for the retailer's future (00:04). Chris highlights how this test differs from Target’s Ulta partnership and lets Walmart fully own its beauty experience (01:45), while Anne shares insights from her past at Target and her shift to buying drugstore beauty via Walmart Plus (02:50). They both discuss how beauty bars create immersive, high-touch customer experiences while tackling in-store theft through controlled environments (04:00). Bonus: behind-the-scenes tidbits from their visit to Walmart’s Store of the Future in Mississauga (01:07). For the full episode, head here: https://youtu.be/YZOCyd_MPhw This week's episode was brought to you by the A&M Consumer and Retail Group, Simbe, Mirakl, Ocampo Capital, Infios, and ClearDemand. #walmart #beautybar #retailinnovation #walmartplus #cosmetics #retailnews This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Apr 26

In this episode, sponsored by the A&M Consumer and Retail Group, Simbe, Mirakl, Ocampo Capital, Infios, and ClearDemand, Chris and Anne break down Trove’s acquisition of reverse.supply and why it’s a game-changer for global resale (00:02). Anne highlights the upside for brands and customers alike, from lower costs due to tariff avoidance (01:45) to stickier brand engagement through resale ecosystems (02:50). Chris recalls Trove CEO Terry Boyle's past comments on resale’s potential for 3–5% comp sales growth (03:30), and the duo agrees the real value lies in making resale turnkey and low-risk (04:15). Plus, they discuss how peer-to-peer resale reduces logistics friction and offers a major growth lever in challenging times (04:40). For the full episode, head here: https://youtu.be/YZOCyd_MPhw #trove #resale #ReverseSupply #circularfashion #retailinnovation #recommerce #peertopeer #retailgrowth #secondhandshopping This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Apr 26

Target’s new floral brand Good Little Garden has entered the chat — and Chris and Anne are divided (00:03). While the brand offers fresh flowers and plants starting at $6 (00:28), Chris argues the category is operationally complex and unlikely to become a billion-dollar brand (01:00). Anne sees parallels with Trader Joe’s floral success (03:10), and the duo debates whether this launch is a strategic win or a fleeting experiment (05:00). From vermin talk to sales data speculation and nostalgic merchandising war stories, this one’s got all the petals and thorns. For the full episode, head here: https://youtu.be/YZOCyd_MPhw #target #retailstrategy #GoodLittleGarden #retailinnovation #traderjoes #retailnews #flowers This week's episode was brought to you by the A&M Consumer and Retail Group, Simbe, Mirakl, Ocampo Capital, Infios, and ClearDemand. This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Apr 26

In this episode, sponsored by the A&M Consumer and Retail Group, Simbe, Mirakl, Ocampo Capital, Infios, and ClearDemand, Chris and Anne dive into Quorso’s new partnership with Circle K (00:02), highlighting how this technology will scale across 5,000 stores in 12 countries and 11 languages (00:16). They discuss the significance of bringing task management and performance analytics into the convenience vertical (01:30), and what this means for late-night operations and workforce efficiency (03:00). Chris shares how the partnership validates Quorso's scalability (02:54), and Anne reflects on how one employee managing a store alone at night benefits from intelligent prioritization (04:00). If you’re in retail tech or ops, this one’s a must-listen. For the full episode, head here: https://youtu.be/YZOCyd_MPhw #retailtech #circlek #quorso #conveniencestores #retailinnovation #workforceoptimization #retailnews This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Apr 26

In this episode, sponsored by the A&M Consumer and Retail Group, Simbe, Mirakl, Ocampo Capital, Infios, and ClearDemand, Chris and Anne analyze Walmart’s bold move to grow its gas station footprint, aiming to add 40–45 new locations this year as part of a five-year expansion plan (00:03). They discuss how Walmart is using fuel as a strategic lever to increase Walmart Plus membership value (01:00) and compare this tactic to Costco’s successful model (02:00). Anne shares her personal experience with Walmart Plus fuel limitations (03:10), while Chris breaks down the massive opportunity in front of Walmart, with only 415 fuel sites currently serving over 4,600 stores (04:20). Plus, they touch on recent leadership changes that indicate Walmart’s full steam ahead approach (04:45). For the full episode, head to: https://youtu.be/YZOCyd_MPhw #walmart #retailstrategy #walmartplus #gasstations #customerloyalty #retailnews This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Apr 23

In this week’s Omni Talk Retail Fast Five news roundup, sponsored by the A&M Consumer and Retail Group , Simbe , Mirakl , Ocampo Capital , Infios , and ClearDemand , Chris and Anne discussed: Walmart’s gas station expansion strategy ( Source ) Quorso’s intelligent store management platform rollout with Circle K Europe ( Source ) Target’s new floral owned brand ( Source ) Trove’s acquisition of reverse.supply ( Source ) And closed with a look at why Walmart’s 40 store beauty bar test could herald even more sales growth in Walmart’s future ( Source ) There’s all that, plus pasta shapes, Papal naming, and the latest spectator sport, sperm racing. Music by hooksounds.com This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Apr 19

This week’s lightning round, sponsored by the A&M Consumer and Retail Group, Simbe, Mirakl, Ocampo Capital, Infios, and ClearDemand, is packed with laughs and unexpected questions. Chris and Anne start by debating what the official Omni Talk uniform would be, inspired by Starbucks’ new black-on-green dress code (0:01). Then they reminisce about epic faceplants, including Anne’s “Great Fall of Lisbon” (1:17), and react to Jewel suing Kroger over her removal from the Wellness Festival (2:09). Chris unveils his Chris-apalooza music lineup—Elvis, the Beatles, and the Jackson 5 (2:37)—while Anne keeps things grounded with crosswalk tech that talks like Lil Jon (3:25). It’s retail banter with a side of absurd. For the full episode head here: https://youtu.be/US96EqI2Bnk #RetailPodcast #lightninground #retailhumor #jewel #kroger #jeffbezos #jackson5 #starbucks #retailnews #blueorigin This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Apr 19

In this Omni Talk Retail Fast Five discussion, sponsored by the A&M Consumer and Retail Group, Simbe, Mirakl, Ocampo Capital, Infios, and ClearDemand, Chris and Anne explore Hy-Vee’s decision to shutter most in-store bars and eliminate full-service dining in favor of counter-only service (0:02). Chris critiques the overuse of “experiential retail” as a vague, unscalable buzzword (1:00), calling Hy-Vee’s move a necessary correction in an era where operational simplicity and consistency matter more than novelty. He shares a personal anecdote from his days at Gap about the hidden complexity of over-segmentation in retail (2:59) and warns about the challenges of managing stores with differing formats. Anne supports the shift as a logical step for maximizing floor space and profitability, citing successful models like Aldi and Sprouts that keep formats tightly controlled (4:50). The episode closes with a spirited debate on whether experiential retail ever really worked—and if retailers should let go of the fantasy altogether (7:40). For the full episode head here: https://youtu.be/US96EqI2Bnk #hyvee #retailstrategy #grocery This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Apr 19

In this Omni Talk Retail Fast Five segment, sponsored by the A&M Consumer and Retail Group, Simbe, Mirakl, Ocampo Capital, Infios, and ClearDemand, Chris and Anne dig into DoorDash’s latest AI feature rollout for restaurant partners (0:02). The tools include an AI-powered camera for high-quality food photos, an item description generator, and instant visual enhancements to improve online menus (0:08). Anne shares how these tools will help small, independent restaurants like La Bodega Taco Shop compete with larger chains (1:04), while Chris highlights the risk of all AI descriptions sounding the same (3:13). They both agree photography is the most impactful feature—it's what drives clicks and cravings (4:00). The discussion wraps with some food fun and a reminder that good burritos matter more than buzzwords (5:28). For the full episode head here: https://youtu.be/US96EqI2Bnk #doordash #restauranttech #fooddelivery #smallbusinesssupport #foodphotography This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Apr 19

In this Omni Talk Retail Fast Five episode, sponsored by the A&M Consumer and Retail Group, Simbe, Mirakl, Ocampo Capital, Infios, and ClearDemand, Chris and Anne dive into Sam’s Club’s bold plan to open 15 clubs annually and remodel all 600 existing locations in the U.S. (0:02). Backed by strong performance and growing online sales, Sam’s Club hopes to double its membership over the next 8–10 years, according to CEO Chris Nicholas (0:21). Chris lays out three reasons he’s bullish: impressive comp sales growth (0:56), rising app adoption like Scan & Go (1:24), and soaring popularity among Gen Z and millennials (2:04). Anne agrees with the momentum but flags a continued awareness gap compared to Costco and emphasizes the importance of tapping Walmart Plus to attract new members (3:04). The episode wraps with a discussion of retail media advantages and the potential to unify Walmart and Sam’s Club memberships under one banner (4:59). #samsclub #walmart #costco #retailstrategy #scanandgo #retailtech #MembershipGrowth #retailnews This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Apr 19

In this episode of Omni Talk Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Simbe, Mirakl, Ocampo Capital, Infios, and ClearDemand, Chris and Anne dive into Walmart’s latest AI-powered innovation: the Trend-to-Product tool (0:03). The duo explains how the tool uses generative AI to produce trend-driven mood boards, shorten design timelines by up to 18 weeks (1:10), and assist Walmart in appealing to newer, more affluent shoppers through trendier fashion options (2:44). Anne shares her experience working on similar product development teams at Target and emphasizes how this tool eliminates the tedious manual design process (1:26). Chris voices caution around AI fatigue and the importance of maintaining focus on big-picture strategies in stores versus chasing shiny objects online (3:36). The episode closes with thoughtful reminders about managing open-to-buy limits and making smarter decisions amid the flood of trend data (6:30). For the full episode head here: https://youtu.be/US96EqI2Bnk #walmart #retailinnovation #aiinfashion #generativeai #retailtech #walmartfashion #merchandising This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Apr 19

In this episode of the Omni Talk Retail Fast Five, brought to you by the A&M Consumer and Retail Group, Simbe, Mirakl, Ocampo Capital, Infios, and ClearDemand,Chris Walton and Anne Mezzenga break down Ulta's surprising decision to pause its shop-in-shop rollout with Target. Despite Target touting strong beauty performance, Ulta CEO Kecia Steelman—an operations leader and former Target exec—has decided to hold at 610 locations, raising questions about store traffic, brand alignment, and future investments. Chris compares Target to a ‘Mike Dexter’ moment in retail (3:00), while Anne explores how cultural sentiment and operational caution may be driving this pause (4:50). 📌 Key Moments: (0:00) Ulta pauses shop-in-shop expansion at Target (1:18) Target’s beauty sales vs. Ulta’s decision (2:00) Placer.ai data and Target foot traffic (3:00) Chris compares Target to “Mike Dexter” (4:50) Anne discusses Kecia Steelman’s operational mindset (7:00) Target’s unusual pullback on a major partnership (8:00) Implications for Target’s brand and comp sales For the full episode head here: https://youtu.be/US96EqI2Bnk #ultabeauty #target #retailnews #retailstrategy This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Apr 17

In this week’s Omni Talk Retail Fast Five news roundup, sponsored by the A&M Consumer and Retail Group , Simbe , Mirakl , Ocampo Capital , Infios , and ClearDemand , Chris and Anne discussed: Ulta Beauty’s decision to pause its Target shop-in-shop expansion ( Source ) Walmart’s new Trend-to-Product AI tool to speed up product development ( Source ) Sam’s Club’s expansion plans ( Source ) DoorDash’s AI enhancements to help its quick-service restaurant partners ( Source ) And closed with a look at what Hy-Vee’s decision to close its bars and to end its full-service dining offering means for the “experiential” retail trend ( Source ) There’s all that, plus faceplants, crosswalk hacks, and Anne also asks Chris to design his very own Omni Talk uniform. Music by hooksounds.com This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Apr 16

In this episode of Omni Talk’s Ask an Expert series, Chris Walton and Anne Mezzenga talk with Stipe Galic, VP of Business Development & Marketing at TGW, to demystify the complexities of returns in today’s omnichannel retail world. From cost savings to faster reshelving, Stipe walks us through how automation, flexible software, and a unified DC setup are transforming how retailers like Urban Outfitters manage inventory and returns. Key Moments: 1:05 – Stipe’s journey from mechanical engineer to automation leader at TGW 4:59 – Why returns are such a thorn in omnichannel fulfillment 7:00 – Real-time processing of returns with mixed-SKU totes 10:00 – How software decides between single-SKU and return stock 14:36 – Case study: High-end fashion retailer consolidating DC operations 19:56 – Cutting return costs nearly in half through automation 22:00 – “Bridge vs. Ferry” analogy on warehouse responsiveness 24:35 – Seamless integration over cutting-edge tech: the new mindset #RetailReturns #OmnichannelFulfillment #WarehouseAutomation #TGW #ReverseLogistics #FashionRetail #RetailTech #UrbanOutfitters #SupplyChainInnovation #RetailAutomation Music by hooksounds.com Sponsored Content This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Apr 12

In the latest edition of Omni Talk’s Retail Fast Five sponsored by the A&M Consumer and Retail Group, Mirakl, Simbe, Infios, ClearDemand, and Ocampo Capital Chris Walton and Anne Mezzenga discuss: A Lightning Round of Burritos, "Best Of" White Lotus Awards, and Tariff Product Hoarding For the full episode head here: https://youtu.be/xZ2R3c0ZxsU This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Apr 12

In the latest edition of Omni Talk’s Retail Fast Five sponsored by the A&M Consumer and Retail Group , Mirakl, Simbe, Infios, ClearDemand, and Ocampo Capital Chris Walton and Anne Mezzenga discuss: The Pros & Cons of Amazon AI Shopping Agents For the full episode head here: https://youtu.be/xZ2R3c0ZxsU This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Apr 12

In the latest edition of Omni Talk’s Retail Fast Five sponsored by the A&M Consumer and Retail Group, Mirakl, Simbe, Infios, ClearDemand, and Ocampo Capital Chris Walton and Anne Mezzenga discuss: San Diego Banning Digital-Only Coupons For the full episode head here: https://youtu.be/xZ2R3c0ZxsU This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Apr 12

In the latest edition of Omni Talk’s Retail Fast Five sponsored by the A&M Consumer and Retail Group, Mirakl, Simbe, Infios, ClearDemand, and Ocampo Capital Chris Walton and Anne Mezzenga discuss: Instacart Debuting A New “Will Call” Delivery Service For the full episode head here: https://youtu.be/xZ2R3c0ZxsU This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Apr 12

In the latest edition of Omni Talk’s Retail Fast Five sponsored by the A&M Consumer and Retail Group, Mirakl, Simbe, Infios, ClearDemand, and Ocampo Capital Chris Walton and Anne Mezzenga discuss: If Old Navy’s 1,200 Store Radar RFID Rollout Is Too Aggressive? For the full episode head here: https://youtu.be/xZ2R3c0ZxsU This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Apr 12

In the latest edition of Omni Talk’s Retail Fast Five sponsored by the A&M Consumer and Retail Group , Mirakl, Simbe, Infios, ClearDemand, and Ocampo Capital Chris Walton and Anne Mezzenga discuss Whether they're buying or selling Best Buy Creator Storefronts For the full episode head here: https://youtu.be/xZ2R3c0ZxsU This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Apr 10

David Dorf, Head of Retail Industry Solutions at AWS, joins Omni Talk to break down how Agentic AI—the next evolution beyond generative AI—is poised to reshape the retail industry. From recommendations and virtual analysts to autonomous shopping assistants, David shares real-world retail examples already in use today. Plus, he explains why the next frontier may be agent-optimized websites and what that means for advertising, loyalty, and even SEO. 💡 Key Moments: 0:21 – What is Agentic AI? How it differs from generative AI 1:36 – Real-world use cases: Amazon’s $260M in savings from AI agents 2:14 – Tapestry’s agent-powered data assistant 2:42 – AI recommending tires based on car type and usage 3:28 – Agents navigating browsers: Instacart demo and implications 4:30 – What happens to advertising and loyalty when agents shop for us? 5:41 – Advice for retailers: start small, focus on ROI and automation 📍 Don’t miss this mind-blowing 5-minute masterclass on the future of AI in retail. #AgenticAI #RetailInnovation #AWS #GenerativeAI #RetailTechnology #OpenAI #FutureOfRetail #AIinRetail #Automation #AIshopping #RetailStrategy #OmniTalk #DavidDorf #Anthropic #RetailTrends2025 Music by hooksounds.com Sponsored Content This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Apr 9

In this week’s Omni Talk Retail Fast Five news roundup, sponsored by the A&M Consumer and Retail Group , Simbe , Mirakl , Ocampo Capital , Infios , and ClearDemand , Chris and Anne discussed: Best Buy storefronts and where influencer commerce will go next ( Source ) Instacart’s introduction of “Will Call” Delivery ( Source ) Old Navy rolling out Radar’s RFID solution to 1,200 stores ( Source ) San Diego banning digital-only grocery store coupons ( Source ) And closed with a look at just how game-changing Amazon’s implementation of AI agents to shop third-party sites could be ( Source ) There’s all that, plus David Dorf of AWS stops by for 5 Insightful Minutes on Agentic AI, and Chris and Anne also discuss tariff stockpiling, soggy doggy burritos and which animal species Anne would most like to see brought back from extinction. Music by hooksounds.com This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Mar 29

In the latest edition of Omni Talk’s Retail Fast Five recorded live from Shoptalk 2025 in Vegas and sponsored by the A&M Consumer and Retail Group, Mirakl, Simbe, Infios and Ocampo Capital Chris Walton and Anne Mezzenga discuss: A Love Is Blind Lightning Round For the full episode head here: https://youtu.be/NPi_RSCdcTE This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Mar 29

In the latest edition of Omni Talk’s Retail Fast Five recorded live from Shoptalk 2025 in Vegas and sponsored by the A&M Consumer and Retail Group, Mirakl, Simbe, Infios and Ocampo Capital Chris Walton and Anne Mezzenga discuss: Whether They're Buying Or Selling: Target’s “Brown Box Delivery” Pilot For the full episode head here: https://youtu.be/NPi_RSCdcTE This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Mar 29

In the latest edition of Omni Talk’s Retail Fast Five recorded live from Shoptalk 2025 in Vegas and sponsored by the A&M Consumer and Retail Group, Mirakl, Simbe, Infios and Ocampo Capital Chris Walton and Anne Mezzenga discuss: Edible Arrangements Making a Shift To Sell . . . Edibles For the full episode head here: https://youtu.be/NPi_RSCdcTE This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Mar 29

In the latest edition of Omni Talk’s Retail Fast Five recorded live from Shoptalk 2025 in Vegas and sponsored by the A&M Consumer and Retail Group, Mirakl, Simbe, Infios and Ocampo Capital Chris Walton and Anne Mezzenga discuss: Klarna & Doordash Bringing BNPL To Meal Delivery For the full episode head here: https://youtu.be/NPi_RSCdcTE This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Mar 29

In the latest edition of Omni Talk’s Retail Fast Five recorded live from Shoptalk 2025 in Vegas and sponsored by the A&M Consumer and Retail Group, Mirakl, Simbe, Infios and Ocampo Capital Chris Walton and Anne Mezzenga discuss: Amazon Haul Being Priced At 50% Off During Big Spring Sale For the full episode head here: https://youtu.be/NPi_RSCdcTE This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Mar 29

In the latest edition of Omni Talk’s Retail Fast Five recorded live from Shoptalk 2025 in Vegas and sponsored by the A&M Consumer and Retail Group , Mirakl, Simbe, Infios and Ocampo Capital Chris Walton and Anne Mezzenga discuss: Best Buy Connecting Retail Media With Meta For the full episode head here: https://youtu.be/NPi_RSCdcTE This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Mar 28

The Shoptalk 2025 Key Takeaways Podcast is here! Recorded live on stage, this fast-paced episode features Omni Talk's Anne Mezzenga and Chris Walton with Shoptalk's content team — Marielle Bobo, Ben Miller, HG O’Connell, and the live conference audience — as they spin the wheel to hit the hottest themes of the show. 🎯 Key Moments & Topics: (00:54) Introduction of the “Shoptalk Dream Team” (03:00) Tariffs: Shein’s surprising openness to regulation (05:01) Data: AI, personalization, and retail transformation with DoorDash, Hanes, and SoulCycle (10:14) Retail Media: Growth slowing or just evolving? (13:52) Quote of the Show: Creativity, authenticity, and CVS’ traffic drivers (18:50) Demand Creation: Stores still rule; digital discovery leads (23:16) Search: Language & visual search, AI co-pilots, and TikTok’s next gen influence (28:33) Startup Winners: Sotira (reverse logistics) and Playably (gamified ecommerce) (30:31) Most Exciting Tech: From jewelry design with AI to in-store audio (32:45) Careless Whisper (aka Most Interesting Idea Heard Offstage): Trove’s 3-5 comp point resale lift, Sam’s Club’s reinvestment strategy, metaverse surprises, and CEOs getting back in stores (33:58) Agentic AI: Is this a “Bezos moment” for retail? (39:00) Closing Thoughts: What’s next? Shoptalk Europe, Fall, Groceryshop & more 📍 For more on upcoming Shoptalk shows visit shoptalk.com This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Mar 28

In this Shoptalk 2025 special, recorded live from the Shoptalk TV studio, Omni Talk sits down with Cedric Clark, EVP of Stores at Walmart, to unpack the company’s people-led, tech-powered evolution. Cedric dives into Walmart’s commitment to associate experience, innovation in store technology, and why staying connected to the frontline is key to long-term retail success. 🎯 Key Moments: (00:54) Cedric on Shoptalk and innovation trends (1:45) His Walmart journey: From fishing licenses to EVP (3:09) Why store-level experience matters in leadership (4:12) People-led, tech-powered: Walmart’s core philosophy (5:47) Game-changing tech: My Walmart app and digital shelf labels (7:53) AI for smarter scheduling and task nudges (13:12) Store experience evolution: Then vs. now (16:06) How Walmart develops its associates (18:20) Winning over new customers and boosting loyalty (20:39) Walmart’s "secret sauce" for success (23:09) Keeping the customer at the center of every decision (25:37) Teasers for what’s ahead in 2025 This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Mar 28

Live from Shoptalk 2025, Meta’s JP Chookaszian joins Chris Walton and Anne Mezzenga to unpack one of the show’s biggest announcements—Meta’s new omni-channel ad platform. JP walks us through the macroeconomic shifts driving this innovation, why in-store performance matters more than ever, and how AI and GenAI are shaping Meta’s future tools, from dynamic ad generation to virtual try-on. If you want to know what’s next in retail media, this is the episode to hear. Key Moments: 0:40 – Intro to JP and his role at Meta 2:30 – Economic backdrop and shift in consumer behavior 4:50 – Why retail media matters more in 2025 5:40 – Meta’s new omni-channel ad solution explained 6:20 – 21% lift in in-store incremental ROAS 7:10 – Why in-store signal improves campaign performance 8:00 – Rollout timeline for general availability 9:00 – Importance of unified KPIs and org structures 11:45 – What retailers need to do to prepare 12:50 – The role of AI and Meta’s Advantage+ suite 13:55 – GenAI applications like virtual try-on and text generation 16:15 – Why creative still reigns in the AI era 17:45 – Final advice: invest in creative, AI, and test-and-learn 19:20 – How to connect with JP and Meta post-Show #retail #omnichannel #meta #shoptalk This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Mar 28

In this Shoptalk 2025 episode, recorded live from the Meta Podcast Studio,, Chris Walton and Anne Mezzenga chat with Jessica Lachs, Chief Analytics Officer at DoorDash, about her remarkable rise from startup GM to data leader. Jessica unveils DoorDash’s newest partnerships with DSW and Klarna, discusses the role of AI in grocery substitutions and targeted retail media, and explains why data is the foundation of customer-centric innovation. Key Moments: 0:20 – Jessica Lachs joins Omni Talk from Shoptalk 2025 1:20 – Her startup journey: from GM to CAO at DoorDash 3:00 – Learning SQL and Python from scratch 4:10 – Launching new partnerships: Klarna and DSW 5:45 – DoorDash’s evolving verticals beyond restaurants 7:00 – Retail media and new DoubleDash ad platform 8:20 – Role of AI in customer personalization and targeting 9:45 – AI-powered grocery substitutions and smarter alternatives 11:40 – Creating seamless omnichannel experiences 12:55 – Solving the first-time search and personalization challenge 14:30 – Advice for brands: invest in analytics before tech 15:45 – Building an intentional data strategy and empowering analysts 16:30 – Wrap-up with “Life Hacks with Lachs” podcast teaser #doordash #shoptalk #retailinnovation This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Mar 28

In this episode of Omni Talk Retail recorded live from the Meta Podcast Studio at Shoptalk 2025, hosts Anne Mezzenga and Chris Walton welcome Five Below’s VP of Digital Marketing, Abhinav Agrawal, and Ovative Group’s SVP of Growth, Jesse Grittner, for a high-energy discussion on how omnichannel strategies are transforming retail. From the collapse of traditional retail boundaries to the rise of AI-driven personalization and measurement, this episode dives deep into what’s driving growth and innovation. Key Moments: 0:35 – Introductions and Shoptalk energy 1:00 – Jesse’s background in retail and Ovative’s role 1:20 – Abhinav’s unique path from engineering to marketing 2:15 – What “growth” means for Ovative 2:45 – Defining omnichannel and digital-first engagement at Five Below 3:45 – How digital storytelling connects to in-store sales 4:10 – Measurement techniques: triangulation and Meta partnerships 5:01 – Choosing data-driven retail partners 6:01 – What makes a successful retail collaboration 7:03 – The future of customer journeys and AI influence 8:19 – Five Below’s top priority: content that follows trends 9:17 – Ovative’s investments in creators and rapid insights 10:20 – Smart tech investments and first-party identity 11:40 – AI’s role across the retail tech stack #shoptalk #retailtechnology #retailinnovation This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Mar 27

In this insightful Shoptalk 2025 episode, recorded live from the Meta Podcast Studio, Chris Walton and Anne Mezzenga sit down with Harvey Ma, VP and GM of Retail Media at Sam’s Club. Harvey explains how Sam’s Club has taken a radically different approach to retail media—reinvesting every ad dollar back into clubs, staff, and the member experience. He also breaks down how Sam’s in-house technology, like their new search engine and Scan & Go platform, prioritizes relevancy over revenue, creating a superior shopper journey. Key Moments: 0:40 – Intro to Harvey Ma and his journey from engineering to retail 2:00 – Sam’s Club’s unique retail media approach: revenue reinvested, not profited 3:45 – Why member satisfaction drives everything at Sam’s 5:20 – Rebuilding Sam’s in-house search platform for relevancy over profit 6:50 – Moving away from ROAS to measure success 8:25 – Scan & Go as the future of in-store retail media 9:45 – 71% incremental reach from Scan & Go media 10:50 – What Sam’s looks for in a retail partner 12:50 – Trust as a pillar of Sam’s Club strategy 14:00 – The evolution of retail media: from digital to tactile experiences 15:30 – Advice for retailers: don’t make it all about money 16:45 – Three simple questions Sam’s asks of every initiative 17:40 – Closing thoughts and the importance of member-focused innovation #samsclub #retailmedia #shoptalk #retailinnovation #advertising This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Mar 27

🎧 Retail Media, Evolved: Liz Roach on KPIs, Clean Rooms & Commerce at Speed | Shoptalk 2025 Live Albertsons Media Collective's Liz Roche joins Chris and Anne live from the Meta Podcast Studio at ShopTalk 2025 to talk all things retail media—why measurement needs to be reimagined, how to think beyond channel silos, and what teams need to succeed in a data-driven world. From clean rooms to strategic continuity, Liz shares what it takes to win in the next wave of retail media. 📍 Timestamps: ( 0:09 ) Welcome & intro from Meta’s Surf Room B ( 1:00 ) Liz’s new dual-role: Media & Measurement under one roof ( 2:08 ) Why collaborative tech like clean rooms and APIs is a must ( 2:54 ) What’s changing in KPIs: From campaign lift to LTV & longitudinal metrics ( 3:56 ) How combining measurement & media helps speed to insight ( 4:44 ) Personalization + attribution: Closed-loop is everything ( 5:45 ) The culture of retail media: Bias for action, speed, and strategic partnerships ( 6:38 ) Education still matters—especially with brand marketers new to commerce ( 7:24 ) Industry trend watch: CTV, compressed funnels, holistic measurement ( 8:50 ) Where to invest now? Experimentation: Budgets, KPIs, and media strategy ( 9:25 ) Wrap-up and thanks to Meta for hosting #retailmedia #shoptalk #retail This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Mar 27

🎧 Retail Fast Five | March 26, 2025 – Live from Shoptalk 2025 This week, Chris and Anne are back together live at Shoptalk 2025, bringing you exclusive insight and on-the-ground energy. This week's episode, sponsored by the A&M Consumer and Retail Group , Simbe , Mirakl , Ocampo Capital and Infios , kicks off with a behind-the-scenes look at their interviews with CVS, Wayfair, and Purina (03:15), followed by their five big retail stories of the week: Best Buy Launches Social Plus – A new retail media/social ad hybrid (06:23) Amazon Haul Gets a Spring Sale Boost – But is it bold enough? (12:23) Klarna x DoorDash Partnership – BNPL comes to food delivery (16:46) Edible Arrangements Launches Edibles.com – Game-changing move into hemp products (20:54) Target Tests Brown Box Delivery – Efficiency play or PR puff? Or both? (24:43) They also talk Christina Aguilera workout songs (28:47), bad airport snacks (30:14), socks and sleep debates (31:53), and whether Minneapolis should host dating shows (33:03). 💥 A must-listen for anyone following the ever-changing retail landscape. Music by hooksounds.com #RetailFastFive #OmniTalk #RetailNews #BestBuy #AmazonHaul #ShopTalk2025 #RetailMedia #Klarna #DoorDash #Edibles #TargetRetail #Ecommerce #RetailTrends #BNPL #RetailInnovation This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Mar 26

🎧 Personalized Joy at Scale: KK Kandu of Kendra Scott | Shoptalk 2025 Live Kamanasish Kundu (aka "KK"), SVP & Head of Digital and E-Commerce at Kendra Scott, joins Omni Talk live from the Avalara podcast studio at Shoptalk 2025 to explore the art and science of emotional commerce. From building a nimble, test-driven culture to prepping for an AI-first future of intelligent shopping agents, KK lays out the future of digital retail for a personal brand in an evolving world. 📍 Timestamps: ( 0:09 ) Welcome and intro to KK Kandu – recently promoted at Kendra Scott ( 1:00 ) KK’s background: from electrical engineer to e-commerce leader ( 1:58 ) What KK’s Shoptalk session is about: personalization that spreads joy ( 2:54 ) Redefining personalization: it’s about anticipating needs and building connection ( 3:50 ) What makes jewelry unique in e-commerce—and why emotion matters ( 4:55 ) Bringing in-store energy to digital through omnichannel alignment ( 5:46 ) Test-and-learn culture: “launch and love” for every experiment ( 6:52 ) Navigating price sensitivity and uncertainty with a proactive strategy ( 8:20 ) Showing value through messaging and BNPL while staying nimble ( 9:40 ) What’s next in e-commerce: AI agents, emotional touchpoints, and dual-layer websites ( 11:13 ) Final thoughts: brands that balance intelligence and emotion will win #shoptalk #kendrascott #retailtech This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Mar 26

🎧 Turning Returns Into Revenue: Trove CEO Terry Boyle on Resale’s Rise at Shoptalk 2025 Terry Boyle, CEO of Trove, sits down with Omni Talk, live from the Avalara podcast studio at Shoptalk, to share how the resale revolution is changing retail. He walks through the tech, economics, and brand strategy behind resale programs that create loyalty, profits, and sustainability—while helping retailers attract new customers in the process. 📍 Timestamps: ( 0:05 ) Welcome from Shoptalk 2025 at the Avalara booth ( 0:33 ) Terry Boyle’s background: from Nordstrom to Zulily to Trove ( 1:46 ) What Trove does: powering branded resale, trade-ins, and returns ( 2:59 ) Why resale is both a sustainability and profitability play ( 4:02 ) Who Trove works with—Patagonia, Arc’teryx, Brooks, and more ( 4:50 ) Why resale isn’t a Shoptalk track…yet ( 5:55 ) Has resale crossed the chasm? ( 6:50 ) The economics of resale vs. off-price ( 8:15 ) What tech is needed to scale resale (AI, WMS, ERP integration) ( 9:05 ) Is there a “right way” to do resale? ( 9:51 ) Full site integration = 3–5% of sales from resale ( 10:43 ) Watchouts: how to manage gift card values and return grades ( 11:27 ) Recap and call to action #shoptalk #resale #retailinnovation This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Mar 26

🎧 Tariff Tuesdays, Taxes & Cross-Border Success: Avalara’s George Trantas at Shoptalk 2025 Live from Shoptalk 2025, Avalara’s George Trantas shares deep insights on what’s next for global retail. From tackling tariffs and tax implications to building a smart cross-border strategy, George brings clarity to the chaos with advice rooted in years of ecommerce and logistics leadership. 📍 Timestamps: ( 0:05 ) Live from Shoptalk 2025 at Avalara Booth #1554 ( 0:53 ) George’s background and shoutout to his son’s hockey championship ( 1:19 ) What Avalara does and George’s evolving role ( 2:23 ) What’s happening in cross-border commerce right now ( 3:43 ) Where to start with cross-border: Canada, UK, Australia ( 4:46 ) Common mistakes in global ecommerce and pricing ( 5:58 ) Tariff talk: what happens if the de minimis rule is removed ( 6:56 ) Advice for retailers to prepare for tariff shifts ( 7:57 ) The surprising truth about taxing tariffs ( 8:55 ) Avalara’s weekly “Tariff Tuesday” blog and knowledge resources ( 9:25 ) Closing advice: get help, start small, and follow the leaders #shoptalk #taxes #tariffs Sponsored Content This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Mar 26

Chris and Anne sit down with Uncommon Goods founder and CEO Dave Bolotsky, live from the Avalara podcast studio, to talk about the company’s origin story, why curation still matters, and how they’re adapting to the latest retail trends. From light manufacturing in Brooklyn to in-house product design and a $25 loyalty program, Dave shares what it takes to thrive in today’s ecommerce world—plus his thoughts on AI, customer experience, and the future of gifting. 📍 Timestamps: ( 0:05 ) Intro from Shoptalk 2025 at Avalara Booth #1554 ( 0:26 ) Dave’s background from Wall Street to ecommerce ( 1:33 ) What makes Uncommon Goods “uncommon” ( 2:50 ) How they choose and create exclusive products ( 4:56 ) In-house design and Brooklyn-based light manufacturing ( 5:45 ) The evolution of the maker economy and competitive pressure ( 6:56 ) Popular new product: QR code horoscope mugs ( 8:00 ) Dave’s learning approach to Shoptalk ( 9:03 ) How Uncommon Goods is exploring retail media ( 9:45 ) Testing pop-up stores and the ROI challenge ( 10:59 ) Loyalty: “Uncommon Perks” vs. Prime ( 12:01 ) Using AI in customer service, copywriting, and code ( 13:20 ) Vision for AI in product development (14:34) Closing thoughts + what’s next for Uncommon Goods #shoptalk #retailinnovation This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Mar 26

🎧 Inside CVS’s Retail Reinvention | Musab Balbale Live from Shoptalk 2025 Musab Balbale, SVP and Chief Merchandising Officer of CVS Health, sits down with Omni Talk, live from the Avalara podcast studio at Shoptalk 2025, to explore CVS’s bold new retail strategy. With 75% of store traffic coming from the front store, CVS is leaning into AI, hyperlocal formats, and the power of everyday essentials to become a community-first destination for immediate needs. 📍 Timestamps: ( 0:08 ) Welcome from Shoptalk 2025 – and puppies?! ( 0:36 ) What Musab oversees at CVS: digital, categories, and front-store merchandising ( 1:53 ) 75% of CVS traffic comes from front-store—surprising stat breakdown ( 3:06 ) CVS as a local community store, not just a pharmacy ( 3:35 ) Musab’s career journey: Walmart, Jet.com, Vitamin Shoppe ( 4:00 ) Comparing the transformation journeys of Walmart and CVS ( 4:52 ) CVS’s small format and standalone pharmacy strategy explained ( 5:56 ) Designing stores for micro trade areas using AI and ML ( 7:25 ) 900 billion value-SKU combos: how tech powers CVS’s tailored assortments ( 8:42 ) The consumer’s evolving expectations and how CVS fits into their routine ( 9:33 ) What categories are leading growth—food, general merchandise, and seasonal ( 10:59 ) “Immediate gratification” as the overlooked retail trip type ( 11:44 ) The human connection still matters in retail ( 12:27 ) The one trend Musab is watching closely: the true power of AI #shoptalk #cvs #retailinnovation This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Mar 26

Shoptalk 2025 Exclusive: Shein's Strategy Head Peter Pernot-Day on the Future of Fashion Chris and Anne sit down with Shein’s Head of Strategy & Corporate Affairs, Peter Pernot-Day, live from the Avalara podcast studio at Shoptalk 2025, to explore how Shein's radically different approach to production and customer experience sets it apart. The discussion covers everything from small-batch on-demand design to retail data engineering and personalization—plus how Shein is thinking about tariffs, technology, and customer loyalty in 2025 and beyond. 📍 Timestamps: ( 0:05 ) Live from Shoptalk 2025 at the Avalara booth ( 0:22 ) Peter’s background & Shein 101 ( 1:12 ) What “on-demand fashion” really means ( 2:48 ) Technology that drives Shein’s efficiency ( 3:59 ) Shein’s response to the affordability crisis ( 5:00 ) Advice for other retailers: embrace data engineering ( 6:15 ) Personalization & the "experience gap" in e-commerce ( 7:42 ) Photo search and recommender system innovations ( 8:37 ) The role of customer feedback in design ( 9:34 ) Tariffs, De Minimis, and regulatory planning ( 10:56 ) Peter’s favorite thing about Shoptalk: Serendipity #shoptalk #shein #retailtech This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Mar 22

In the latest edition of Omni Talk’s Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Mirakl, Simbe, Infios and Ocampo Capital Chris Walton and Anne Mezzenga discuss the week's most intriguing entertainment stories in this latest episode of the Omni Talk Retail Fast Five, brought to you by the A&M Consumer and Retail Group, Simbe, Mirakl, Ocampo Capital and Infios! We explore Heineken's unique campaign to find a successor for a fourth-generation Irish pub, debate dream vacations, and rank our favorite Adam Sandler films. KEY MOMENTS: 0:02 - Heineken's search for someone with a specific Irish surname to take over an Irish pub 0:27 - Would our hosts change their name and move to Ireland to inherit a bar? 1:03 - Discussing Mariah Carey's viral unimpressed reaction at the iHeart Radio Music Awards 1:25 - Personal story about an unexpected reaction to a surprise birthday party 2:17 - The incredible $200,000 Four Seasons vacation package to all White Lotus filming locations 2:51 - Speculation about where White Lotus Season 4 might be filmed 3:24 - Happy Gilmore 2 trailer discussion and ranking our favorite Adam Sandler movies 3:45 - Debating Sandler's best work from classics like Billy Madison to critically acclaimed Uncut Gems Tune in for laughs, hot takes, and our candid thoughts on whether we'd spend $200K to visit White Lotus resorts! For the full episode head here: https://youtu.be/K-LainhQQyY #whitelotus #adamsandler #HappyGilmore2 #fourseasonshotel #entertainmentnews #mariahcareyreaction #movierankings #luxurytravel This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Mar 22

In the latest edition of Omni Talk’s Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Mirakl, Simbe, Infios and Ocampo Capital Chris Walton and Anne Mezzenga discuss how Wonder has scooped up Tastemade for $90 million as part of its grand plan to become the super app of mealtime. Chris and Anne dissect the strategy behind combining streaming food content with real-time delivery via Grubhub and Blue Apron—and whether Wonder’s vision of democratizing personal chefs can actually scale. (0:02) – Wonder acquires Tastemade to fuel its mealtime super app ambitions (0:33) – Wonder’s pivot from food trucks to centralized kitchens and restaurants (1:14) – Grubhub and Blue Apron acquisitions—building blocks of a food empire (1:40) – Marc Lore’s bold plan: Personalized chefs for everyone? (2:03) – The appeal: choice, convenience, and reducing friction in mealtime decisions (2:52) – Is it about delivery... or empowering consumers to cook with ease? (3:36) – Advertising potential: Tastemade as a platform to subsidize costs (4:46) – Scaling the logistics: Can Wonder handle the complexity at a reasonable price? (5:29) – Bezos’ rule of choice, food as friction, and the psychology of convenience (7:00) – Final verdict: Big risk, big vision—but is it big enough to work? Marc Lore is betting big on food—and the way we eat might never be the same. Will Wonder change the game... or burn through billions chasing an impossible dream? For the full episode head here: https://youtu.be/K-LainhQQyY #wonderapp #tastemade #foodtech #mealdelivery #superapps #grubhub #cloudkitchen #venturecapital #retailinnovation #foodstartup This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Mar 22

In the latest edition of Omni Talk’s Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Mirakl, Simbe, Infios and Ocampo Capital Chris Walton and Anne Mezzenga discuss: Walmart going all-in with Klarna as its sole Buy Now, Pay Later provider—ditching Affirm and integrating BNPL into its OnePay FinTech app. Chris and Anne explore why this is more than a simple switch, and how it positions Walmart to become a dominant force in payments. (0:03) – Walmart drops Affirm, partners exclusively with Klarna for BNPL (0:30) – Klarna to underwrite loans, Walmart’s OnePay to handle customer experience (1:10) – Walmart’s OnePay valued at $2B+ with $200M in annual revenue (1:54) – Why Walmart’s customers won’t notice a difference—and why that matters (2:26) – Klarna’s global reach gives Walmart valuable data and fraud prevention potential (3:06) – Is BNPL becoming the next Visa or Mastercard for retail? (3:24) – Walmart’s strategy: Growth through ownership of payment capabilities (4:26) – Signing up is shockingly easy—Chris’s experience and $60 in credits (4:42) – Walmart’s long game: becoming the “payment conduit for America” (5:08) – Why simplicity and trust in one provider can be more powerful than choice With millions of daily shoppers, Walmart’s bet on Klarna and OnePay could reshape how Americans pay. Will other retailers follow suit? For the full episode head here: https://youtu.be/K-LainhQQyY #walmart #klarna #buynowpaylater #retailtech #retailinnovation #retailtech This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Mar 22

In the latest edition of Omni Talk’s Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Mirakl, Simbe, Infios and Ocampo Capital Chris Walton and Anne Mezzenga discuss: Wayfair going BIG in Atlanta with a new 150,000 sq ft store—but is this retail expansion smart or risky? Chris and Anne break down why Wayfair’s move into physical stores could challenge IKEA, fill a key market gap, and provide crucial data to enhance their omnichannel strategy in this latest episode of the Omni Talk Retail Fast Five, brought to you by the A&M Consumer and Retail Group, Simbe, Mirakl, Ocampo Capital and Infios. (0:03) – Wayfair announces its second large-format store in Atlanta for 2026 (1:00) – Chris shares the backstory: Wayfair's initial reluctance to go big (2:19) – In-store dwell time up 25%—why shoppers linger at Wayfair (2:45) – The white space: serving customers between IKEA and luxury brands (4:30) – Same-day pickup, easy returns, and why convenience wins (5:39) – Can Wayfair connect in-store behavior to online reviews and sales data? (6:44) – AI or no AI? The power of real-time retail data to optimize inventory (7:02) – The caveat: 15% sales bump might not be enough—store must be profitable Will Wayfair’s big store bet pay off? The verdict’s out—but this move could reshape how we shop for furniture in 2025 and beyond. For the full episode head here: https://youtu.be/K-LainhQQyY #wayfair #furnitureshopping #homedecor #retailstrategy #omnichannelretail #furnituretrends #retailinnovation #homefurnishings This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Mar 22

In the latest edition of Omni Talk’s Retail Fast Five, sponsored by the A&M Consumer and Retail Group , Mirakl, Simbe, Infios and Ocampo Capital Chris Walton and Anne Mezzenga discuss: Ulta Beauty going big with a new curated online marketplace—what does this mean for customers, loyalty, and retail media? Chris and Anne break down why this is a savvy move for Ulta, how Mirakl enables quick marketplace rollouts, and why 2025 is shaping up as the year of marketplace dominance in retail in this latest episode of the Omni Talk Retail Fast Five, brought to you by the A&M Consumer and Retail Group, Simbe, Mirakl, Ocampo Capital and Infios. (0:02) – Ulta Beauty’s official marketplace announcement (0:20) – “Curated” marketplaces—real or just marketing? (1:02) – Why this is a smart move for Ulta’s customers (2:08) – Retail media revenue and loyalty points as key drivers (3:14) – The role of Mirakl in accelerating marketplace adoption (4:30) – 2025: The year of the marketplace (Best Buy, Janie and Jack, Ulta) (5:46) – Data value in high-frequency beauty purchasing (6:03) – How Ulta’s platform could attract CPG advertisers If you're in retail or beauty, this is one trend you can't afford to miss. Ulta's move could reshape the future of digital commerce in beauty and wellness. For the full episode head here: https://youtu.be/K-LainhQQyY #ultabeauty #ecommercetrends #retailinnovation #beautyindustry #retailmedia #customerloyalty #OmnichannelRetail #digitalcommerce #retailtech #beautytech This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Mar 22

In the latest edition of Omni Talk’s Retail Fast Five, sponsored by the A&M Consumer and Retail Group , Mirakl, Simbe, Infios and Ocampo Capital Chris Walton and Anne Mezzenga discuss how Kroger is betting big on e-commerce—but is its strategy already flawed? In this segment, brought to you by the A&M Consumer and Retail Group, Simbe, Mirakl, Ocampo Capital and Infios, Chris and Anne debate Kroger’s controversial decision to separate online operations into a standalone unit, question the leadership choice, and unpack whether this sets Kroger up for success—or disaster. (0:03) – Kroger forms new e-commerce business unit (0:11) – Yael Cosset promoted to EVP and Chief Digital Officer (0:32) – Kroger CEO Ron Sargent emphasizes digital growth (0:56) – Should e-commerce be a separate division? (1:46) – Why this goes against omnichannel best practices (2:53) – Is Kroger stuck in the sunk cost trap with Ocado? (3:54) – Concerns over leadership structure and priorities (6:07) – Are digital sales underperforming despite the investment? (7:14) – Final thoughts: too many risks, not enough clarity Don’t miss this deep dive into a major retail shakeup—and what it could mean for the future of grocery e-commerce. For the full episode head here: https://youtu.be/K-LainhQQyY #kroger #ecommercestrategy #retailnews #grocery #ocado #omnichannelretail #digitaltransformation #onlinegroceryshopping #retailtech #retailinsights This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Mar 21

In this packed episode, Omni Talk hosts Chris Walton and Anne Mezzenga interview the most innovative retail technology providers attending Shoptalk 2025, giving listeners an insider’s guide to the conference’s must-see tech solutions. Key Moments: 1:33 – Interview with Big Sur AI’s CEO Vinod Ramachandran on their AI sales agent, content marketer, and data scientist tools 17:12 – Lucky Labs’ Sneh Parmar explains how they connect brands to major retailers with real-time inventory and attribution data 27:47 – Lily AI’s Purva Gupta breaks down how they bridge the gap between merchant language and consumer search terms 44:33 – Syrup’s James Theuerkauf discusses their AI decision support system for optimizing inventory management 56:50 – Placer.AI’s Ethan Chernofsky shares insights on location analytics and understanding retail traffic patterns 1:12:34 – Treasure Data’s Mark Tack on intelligent data platforms transforming retail customer experiences 1:25:01 – Mirakl’s Alex Hase explains the rising trend of specialty retailers launching marketplace platforms 1:35:33 – Signifyd’s Raj Ramanand reveals how AI is solving the $890 billion returns problem in retail #retailtech #shoptalk #aiinretail #retailinnovation #ecommerce #retailstrategy #customerexperience #retailanalytics #digitaltransformation *Sponsored Content* This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Mar 19

In this week’s Omni Talk Retail Fast Five news roundup, sponsored by the A&M Consumer and Retail Group , Simbe , Mirakl , Ocampo Capital and Infios , Chris and Anne discussed: Kroger’s surprising decision to create a standalone e-commerce unit ( Source ) Ulta’s launch of a digital marketplace with Mirakl ( Source ) Wayfair’s plans to open a second large format store in Atlanta ( Source ) Klarna becoming Walmart’s exclusive BNPL provider ( Source ) And closed with a look at Wonder’s acquisition spree and if its “super app for mealtime” is just bad branding of what is actually a good idea ( Source ) There’s all that, plus Mariah Carey, Irish names, and our rankings of the best Adam Sandler movies of all-time. Music by hooksounds.com This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Mar 15

In the latest edition of Omni Talk’s Retail Fast Five sponsored by the A&M Consumer and Retail Group, Alvarez & Marsal, Mirakl, Simbe, Infios, and Ocampo Capital Chris Walton, Anne Mezzenga, along with guest hosts from the Alvarez & Marsal Consumer and Retail Group Chris Creyts and David Schneidman break down the week’s retail news. In this short, they cover: A Ride Or Die Lightning Round For the full episode head here: https://youtu.be/zoe5hsCC9jU This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Mar 15

In the latest edition of Omni Talk’s Retail Fast Five sponsored by the A&M Consumer and Retail Group, Alvarez & Marsal, Mirakl, Simbe, Infios, and Ocampo Capital Chris Walton, Anne Mezzenga, along with guest hosts from the Alvarez & Marsal Consumer and Retail Group Chris Creyts and David Schneidman break down the week’s retail news. In this short, they cover: If Portillo's App Fatigue IS Real And A Reason To Move To Digital Wallets For the full episode head here: https://youtu.be/zoe5hsCC9jU This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Mar 15

In the latest edition of Omni Talk’s Retail Fast Five sponsored by the A&M Consumer and Retail Group, Alvarez & Marsal, Mirakl, Simbe, Infios, and Ocampo Capital Chris Walton, Anne Mezzenga, along with guest hosts from the Alvarez & Marsal Consumer and Retail Group Chris Creyts and David Schneidman break down the week’s retail news. In this short, they cover: Buying or Selling: Reckitt’s Claim AI Has Reduced Product Development Lead Times By 60% For the full episode head here: https://youtu.be/zoe5hsCC9jU This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Mar 15

In the latest edition of Omni Talk’s Retail Fast Five sponsored by the A&M Consumer and Retail Group, Alvarez & Marsal, Mirakl, Simbe, Infios, and Ocampo Capital Chris Walton, Anne Mezzenga, along with guest hosts from the Alvarez & Marsal Consumer and Retail Group Chris Creyts and David Schneidman break down the week’s retail news. In this short, they cover: Google Shopping Turning Your Fashion Idea Into Reality For the full episode head here: https://youtu.be/zoe5hsCC9jU This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Mar 15

In the latest edition of Omni Talk’s Retail Fast Five sponsored by the A&M Consumer and Retail Group, Alvarez & Marsal, Mirakl, Simbe, Infios, and Ocampo Capital Chris Walton, Anne Mezzenga, along with guest hosts from the Alvarez & Marsal Consumer and Retail Group Chris Creyts and David Schneidman break down the week’s retail news. In this short, they cover: Loblaw Tagging US Sourced Products With Tariff Symbol For the full episode head here: https://youtu.be/zoe5hsCC9jU This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Mar 15

In the latest edition of Omni Talk’s Retail Fast Five sponsored by the A&M Consumer and Retail Group, Alvarez & Marsal, Mirakl, Simbe, Infios, and Ocampo Capital Chris Walton, Anne Mezzenga, along with guest hosts from the Alvarez & Marsal Consumer and Retail Group Chris Creyts and David Schneidman break down the week’s retail news. In this short, they cover: For the full episode head here: https://youtu.be/zoe5hsCC9jU This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Mar 13

How is AI transforming retail technology ? In this episode, Chris Walton and Anne Mezzenga talk with Jessica Grisolia from Scandit about the latest innovations in smart data capture, shelf intelligence, and workforce efficiency . Find out how AI is not replacing store associates but enhancing their productivity , and why next-best-action intelligence is coming soon to inventory management. ⏳ Key Moments: 0:08 – Intro to OmniTalk’s Ask An Expert Series 1:21 – The importance of human-centric retail AI 5:41 – The $1.7 trillion inventory problem retailers face 9:25 – How AI optimizes store associates’ workflows 18:52 – Staples Canada’s 45% cost reduction with smart data capture 27:44 – Retail AI trends for 2026 : Agentic AI and coordinated computer vision 📍 Join the conversation and stay ahead of retail tech trends ! #RetailTechnology #AIinRetail #SmartDataCapture #InventoryManagement #RetailTrends #Omnichannel #AIforRetail #RetailAutomation #StoreOptimization #Scandit #NextBestAction #RetailAI Music by hooksounds.com Sponsored Content This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Mar 12

In this week’s Omni Talk Retail Fast Five news roundup, sponsored by the A&M Consumer and Retail Group , Simbe , Mirakl , Ocampo Capital and Infios , A&M’s David Schneidman and Chris Creyts joined Chris and Anne to discuss: CVS Health’s rollout of “mini-stores,” i.e. smaller stores with pharmacies but a limited retail selection ( Source ) Loblaw identifying U.S. made products at shelf with a new tariff symbol ( Source ) Google Shopping’s new AI search features ( Source ) Reckitt’s claims that it has reduced product development lead times by over 60% with generative AI ( Source ) And closed with an examination of Portillo’s launch of its new loyalty program, not through an app, but through a digital wallet ( Source ) There’s all that, plus Blue Steel, airline preferences, and moonlighting as social media influencers. Music by hooksounds.com This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Mar 8

🚀 In this week's Fast Five, sponsored by the A&M Consumer and Retail Group, Simbe, Mirakl, and Ocampo Capital, we break down the viral Airport Theory TikTok trend (would you show up 15 minutes before your flight?!), the Domino’s stuffed crust debate, and the return of nostalgic retail brands like Limited Too! Plus, which pancakes reign supreme? For the full episode head here: https://youtu.be/rTReEPz6yR8 This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Mar 8

In the latest edition of Omni Talk’s Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Mirakl, Simbe, and Ocampo Capital Chris Walton and Anne Mezzenga discuss: 🎮 Walmart just launched Walmart Unlimited, a shoppable video game experience designed to merge immersive gaming and e-commerce. But is this the future of shopping or just another metaverse experiment destined to fail? In this week's episode, sponsored by the A&M Consumer and Retail Group, Simbe, Mirakl, and Ocampo Capital, we explore whether Walmart can drive real sales through virtual experiences and if customers will actually buy products inside a game. For the full episode head here: https://youtu.be/rTReEPz6yR8 This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Mar 8

In the latest edition of Omni Talk’s Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Mirakl, Simbe, and Ocampo Capital Chris Walton and Anne Mezzenga discuss: 🛋️ Furniture.com is shaking up the industry by integrating real-time inventory, search data, and in-store browsing into one seamless furniture shopping platform. Could this be the next big thing in home furnishings, or will giants like Wayfair and Walmart respond with their own versions? In this week's episode, sponsored by the A&M Consumer and Retail Group, Simbe, Mirakl, and Ocampo Capital, we break down the opportunities, challenges, and future of omni-channel furniture shopping. For the full episode head here: https://youtu.be/rTReEPz6yR8 This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Mar 8

In the latest edition of Omni Talk’s Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Mirakl, Simbe, and Ocampo Capital Chris Walton and Anne Mezzenga discuss: 🛒 Publix is facing a class-action lawsuit over allegations of overcharging customers on weighted food items. Did a simple pricing error cause this, or is there a bigger problem with grocery store transparency? In this week's episode, sponsored by the A&M Consumer and Retail Group, Simbe, Mirakl, and Ocampo Capital, we break down what happened, why electronic shelf labels might help prevent these issues, and how customers can protect themselves. For the full episode head here: https://youtu.be/rTReEPz6yR8 This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Mar 8

In the latest edition of Omni Talk’s Retail Fast Five, sponsored by the A&M Consumer and Retail Group , Mirakl, Simbe, and Ocampo Capital Chris Walton and Anne Mezzenga discuss: 🚀 Amazon has launched Alexa Plus, its next-generation AI-powered assistant—but is it truly revolutionary or just another Alexa upgrade? 🤔 In this week's episode, sponsored by the A&M Consumer and Retail Group, Simbe, Mirakl, and Ocampo Capital, we discuss its new features, generative AI improvements, and whether it finally delivers on its smart shopping promise. Will you be subscribing or skipping Alexa Plus? For the full episode head here: https://youtu.be/rTReEPz6yR8 This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Mar 8

In the latest edition of Omni Talk’s Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Mirakl, Simbe, and Ocampo Capital Chris Walton and Anne Mezzenga discuss: Target teaming up with Warby Parker to bring in-store eyewear services to select locations—but is this a brilliant retail move or a risky bet? 🤔 In this week's episode, sponsored by the A&M Consumer and Retail Group, Simbe, Mirakl, and Ocampo Capital, we break down how this partnership benefits both brands, potential operational challenges, and why Warby Parker’s slow expansion rate raises questions. Should Target just acquire Warby Parker outright? Let’s discuss! For the full episode head here: https://youtu.be/rTReEPz6yR8 This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Mar 5

In this week’s Omni Talk Retail Fast Five news roundup, sponsored by the A&M Consumer and Retail Group , Simbe , Mirakl , and Ocampo Capital , Chris and Anne discussed: All the wrinkles surrounding Target and Warby Parker’s new partnership ( Source ) The launch of Alexa+ ( Source ) The deceptive pricing lawsuit against Publix ( Source ) Furniture.com’s unique take on omnichannel commerce ( Source ) And closed with an examination of Walmart Unlimited, Walmart’s new video game shopping experience ( Source ) There’s all that, plus “airport theory,” stuffed crust pizza, and what style of pancakes reigns supreme. Music by hooksounds.com This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Mar 1

In the latest edition of Omni Talk’s Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Mirakl, Simbe, and Ocampo Capital Chris Walton and Anne Mezzenga discuss: An LA Raiders Latch Hook Lightning Round For the full episode head here: https://youtu.be/mJ9TENRdNnE This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Mar 1

In the latest edition of Omni Talk’s Retail Fast Five, sponsored by the A&M Consumer and Retail Group , Mirakl, Simbe, and Ocampo Capital Chris Walton and Anne Mezzenga discuss: If They're Buying Or Selling: Walmart’s New Ai Tool For Merchants, Aka Wally? For the full episode head here: https://youtu.be/mJ9TENRdNnE This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Mar 1

In the latest edition of Omni Talk’s Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Mirakl, Simbe, and Ocampo Capital Chris Walton and Anne Mezzenga discuss: Kroger And Schnucks Enhancing Their Quick Delivery Offerings Via Instacart For the full episode head here: https://youtu.be/mJ9TENRdNnE This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Mar 1

In the latest edition of Omni Talk’s Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Mirakl, Simbe, and Ocampo Capital Chris Walton and Anne Mezzenga discuss: Sprouts Launching Its First-ever Loyalty Program For the full episode head here: https://youtu.be/mJ9TENRdNnE This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Mar 1

In the latest edition of Omni Talk’s Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Mirakl, Simbe, and Ocampo Capital Chris Walton and Anne Mezzenga discuss: Joann Closing All Its Stores For the full episode head here: https://youtu.be/mJ9TENRdNnE This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Mar 1

In the latest edition of Omni Talk’s Retail Fast Five, sponsored by the A&M Consumer and Retail Group , Mirakl, Simbe, and Ocampo Capital Chris Walton and Anne Mezzenga discuss: Adidas Offering Buy With Prime Via Its App & Website For the full episode head here: https://youtu.be/mJ9TENRdNnE This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Feb 27

How is AI transforming beauty retail? At eTail Palm Springs, Milani Cosmetics CMO Jeremy Lowenstein joins Omni Talk Retail to discuss how the brand is using AI, social listening, and influencer marketing to create a seamless shopping experience across online and its in-store channels. 🛍 Key Moments: ✅ ( 2:42 ) – How Milani’s baked blush is handcrafted in Italy ✅ ( 5:08 ) – The role of AI in content creation & personalization ✅ ( 6:55 ) – Why influencers are shaping brand perception ✅ ( 8:54 ) – How social listening drives product development ✅ ( 11:12 ) – The future of AR & virtual try-on in beauty 💡 Stay ahead of beauty retail trends—subscribe to OmniTalk Retail for more expert insights. And special thanks to NetElixir for making all our eTail West coverage possible! #beauty #retail #etail #etailwest This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Feb 27

How can AI-driven pricing optimization boost retail profits and customer loyalty? 🚀 Chris Walton & Anne Mezzenga sit down with Matt Pavich, Senior Director of Strategy & Innovation at Revionics, to discuss how AI-powered pricing is shaping the future of retail and what retailers must do to stay competitive. 📌 Key Moments: ⏩ 00:00 – Intro ⏩ 02:00 – Why pricing optimization is the biggest lever in retail ⏩ 07:15 – The evolving complexity of pricing in retail today ⏩ 12:45 – AI-powered price optimization: How it benefits both retailers & consumers ⏩ 18:30 – The impact of tariffs, inflation, and economic trends on pricing ⏩ 24:15 – AI ethics & pricing: How retailers can ensure fair and strategic price changes ⏩ 29:00 – The future of AI in retail pricing: What’s next with generative & agentic AI ⏩ 35:00 – Closing thoughts & how to get started with pricing optimization 📩 Follow OmniTalk for more insights on AI-driven retail innovation! Music by hooksounds.com #retailinnovation #pricingstrategy #pricing #retailtech Sponsored Content This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Feb 27

In this insightful episode of Omni Talk Retail, Anne sits down with Kevin Moffitt, President of Office Depot and Office Max, live from eTail 2025! Kevin shares how his team is focusing on small business needs, AI-powered operational improvements, and omnichannel experiences. 📌 Key Moments: 0:06 - Welcome to eTail 2025 & sponsor shoutout 1:00 - Kevin’s role at Office Depot and the importance of small businesses 2:35 - How Office Depot is catering to digital-first customers 4:50 - The evolution of hybrid work and retail’s role in adapting 6:10 - Balancing human interaction with digital convenience in retail 7:25 - How legacy brands can innovate to remain relevant 9:00 - Office Depot’s 20-minute in-store pickup promise 10:30 - How AI is streamlining operations and boosting efficiency 12:00 - The future of personalized retail marketing 🚀 Don’t miss this exclusive look at how Office Depot is attempting to transform! Thanks to NetElixir for helping to make our coverage possible. #officedepot #etail #etailwest This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Feb 27

How is DSW adapting its approach to loyalty? 🤔 In this exclusive interview from eTail West 2025, Paige Sheedy, VP of Growth Marketing at DSW, shares how the brand is using AI, predictive modeling, and personalization to enhance customer loyalty and drive engagement. 📌 Key Moments: ⏩ 00:00 – Intro & Sponsor Shoutout ⏩ 01:30 – How DSW Defines Modern Loyalty & Customer Retention ⏩ 03:45 – The Role of AI & Predictive Modeling in Personalization ⏩ 06:00 – DSW’s Omnichannel Strategy for Customer Engagement ⏩ 09:10 – How Loyalty Data Fuels Brand Growth & Business Strategy ⏩ 10:00 – Final Thoughts: The Future of Retail Loyalty & AI Integration And thanks to our sponsor NetElixir for helping to make our coverage of eTail West possible! #etailwest #etail #onlineshopping #ecommerce #dsw This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Feb 26

In this week’s Omni Talk Retail Fast Five news roundup, sponsored by the A&M Consumer and Retail Group , Simbe , Mirakl , and Ocampo Capital , Anne remoted in from eTail West, Chris was back home in Minneapolis, and together they discussed: Adidas offering Amazon Buy with Prime via its website and app ( Source ) Joann no longer being in the fabric of our lives ( Source ) Sprouts launching its first-ever loyalty program ( Source ) Kroger and Schnucks enhancing their quick delivery offerings via Instacart ( Source ) And closed with a discussion of Walmart’s new AI tool for merchants, aka “Wally” ( Source ) There’s all that, plus nightly news anchors, Joann memories, and Anne’s favorite Savage. Music by hooksounds.com This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Feb 26

We’re live from eTail West in Palm Springs with NetElixir CEO Udayan Bose, who breaks down the latest innovations in AI-driven retail marketing. From predictive analytics to strategic experimentation, Udayan shares how brands can increase revenue, optimize Google and Meta ad spending, and navigate the digital marketing evolution. 🔹 [ 0:14 ] Live from eTail West: Introducing NetElixir and its mission 🔹 [ 1:06 ] Udayan’s 19-year journey with eTail and key industry shifts 🔹 [ 2:30 ] How NetElixir pioneered AI-driven customer acquisition 🔹 [ 4:16 ] Top concerns for retailers: margin compression and AI adoption 🔹 [ 5:26 ] AI in digital marketing—what actually works vs. hype 🔹 [ 6:40 ] How AI is changing Google Ads and Meta advertising 🔹 [ 7:28 ] The role of AI agents in marketing operations by year-end 🔹 [ 8:08 ] Why brands should allocate 10% of their budget to experimentation 🔹 [ 9:41 ] Final advice: Identifying problems, rethinking workflows, and leveraging AI for smarter retail growth Join us for this insightful discussion, and subscribe for more cutting-edge retail and e-commerce strategies. And thanks to NetElixir for making all our coverage from eTail West possible! #ecommerce #etailwest #onlineshopping #retailinnovation This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Feb 26

We’re live from eTail West with Andrei Rebrov, CTO & Co-Founder of Scentbird, to explore the transformative power of AI in retail. From personalized fragrance recommendations to AI-driven automation, Andrei shares how technology is redefining customer experiences and workplace efficiency. 🔹 [ 0:14 ] Welcome to eTail West: Scentbird’s evolution from fragrance subscription to a global scent destination 🔹 [ 2:18 ] The challenge of discovering new scents online & how Scentbird solves it 🔹 [ 4:45 ] How AI enhances fragrance recommendations and personalization 🔹 [ 6:30 ] The power of AI in interpreting customer preferences & behavior 🔹 [ 7:39 ] Why AI-powered agents will redefine business efficiency in 2025 🔹 [ 9:55 ] The future of work: AI tools for retail, marketing, and finance teams 🔹 [ 11:30 ] Leadership insights: Aligning teams & avoiding the "complaint culture" 🔹 [ 13:08 ] AI's role in unleashing human creativity & innovation in the workplace Join us for this fascinating discussion, and subscribe for more cutting-edge retail insights. And thanks to NetElixir for making all of our eTail West coverage possible! #scentbird #etailwest #retail #ecommerce This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Feb 26

In this episode, Rick Egan, VP of Performance Marketing at Beyond (Bed Bath & Beyond & Overstock), explores how AI and first-party data are impacting digital marketing strategies. Learn about the role of behavioral AI in customer acquisition, the impact of predictive analytics on promotions, and the future of AI-powered search and personalization. 🔹 [ 0:14 ] Live from eTail West: Introducing Rick Egan & Beyond’s marketing strategy 🔹 [ 1:25 ] Rick’s early days in e-commerce & the evolution of digital marketing 🔹 [ 2:44 ] The challenge of acquiring new customers cost-effectively 🔹 [ 4:13 ] The role of first-party data in optimizing marketing campaigns 🔹 [ 5:49 ] AI-powered customer segmentation & predictive behavioral modeling 🔹 [ 6:45 ] Why NOT couponing is an overlooked retail growth strategy 🔹 [ 8:07 ] How AI is reshaping search—generative & language-based models 🔹 [ 9:46 ] Visual search: why it hasn’t taken off & its potential future 🔹 [11:26] Rick’s predictions: The biggest changes coming to digital marketing in 2025 Join us for a thought-provoking discussion on the next wave of AI-powered marketing, and subscribe for more insights from retail’s top leaders. And special thanks to our NetElixir for making our coverage of eTail West possible! #etailwest #ecommerce #onlineshopping #retailtrends This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy