About this episode
Walmart opens its first Auto Care Center of the Future in Fayetteville, Arkansas, with plans to expand to 10 locations. Customers can schedule services through the Walmart app, drop their keys in a locker, and shop while receiving real-time updates on their vehicle. With 2,582 auto care centers nationwide, Walmart is transforming a traditionally frustrating experience into a seamless, convenient service. Chris and Anne discuss how this move takes costs out of operations while potentially attracting higher-income customers to Walmart stores. For the full episode head here #WalmartAutoCare #AutoService #RetailInnovation #WalmartPlus #CustomerConvenience #DigitalRetail #AutomotiveServices This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy