Spotlight Series | The 5 Trends Shaping Retail With Shoptalk's Krystina Gustafson & Ben Miller

In this latest episode of the Omni Talk Retail Spotlight Series, Shoptalk's Krystina Gustafson and Ben Miller join Chris and Anne to discuss what they believe are the five trends most shaping retail right now and how they plan to cover them at Shoptalk 2023. Chris and Anne go deep with Krystina and Ben on: – The ever-involving innovations around better shopper engagement – The new emerging growth channels on which to keep an eye - The increasing focus on in-store experience - The right technology to deliver revenue growth and profitability - And, finally, how retailers can find the right organizational structure that best ensures their long-term success The conversation is enlightening, fun, and a hallmark of why Chris and Anne will be at Shoptalk with bells on at the end of March. *Sponsored Content* This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy