Episodes

6d ago

Summary In our latest episode of The Daily Groomer, I’m joined by Elizabeth Gibbs as she shares her journey from washing her childhood dog to building Barkwood—a luxury grooming brand now featuring multiple mobile vans and a brick-and-mortar salon. We talk through her early days at Petsmart, the lessons she picked up while working with Jess Rona in LA, the challenges of launching and funding her own business, and how she’s scaled while keeping her standards sky-high. Elizabeth opens up about pricing, facing fears, and the power of a strong team. This one’s full of inspiration and real-world, hard-earned insight. Timestamps 07:49 Celebrity Dog Grooming Experience 13:14 Starting a Mobile Grooming Business 16:48 Budgeting and Side Hustles Explained 26:24 Charging for Quality Service 30:54 Embracing Change and Uncertainty Stay connected with our guest speakers! Follow them on their social media @gibbsgrooming . For more grooming tips, insights, and stories, check out our website at ⁠⁠⁠⁠ The Daily Groomer⁠⁠⁠⁠ . Join and be part of ⁠⁠⁠⁠⁠ ⁠⁠⁠⁠⁠ The Daily Groomer Community⁠⁠!

Dec 3

Summary In our latest episode of The Daily Groomer, I sit down with Greg Thomas—a multi-unit franchise owner who’s built an impressive career, starting out delivering water and eventually running dozens of businesses, including his newest venture, Salty Dog Pet Grooming. We dig into his humble beginnings, how he turns struggling businesses around, what it takes to build a loyal team, and the simple, low-cost marketing strategies he actually uses. Whether you’re launching your first salon or looking to scale, Greg brings real numbers, real talk, and a few wild stories about growing big without losing who you are. Timestamps 08:47 Overwhelmed New Business Owner Journey 13:54 Ideal Business Start Timing 22:53 Employee Retention Framework 27:12 Increasing Success through Collaboration 39:04 Skyrocketing Franchises in Dog Industry 43:31 Boosting Profits in Grooming Salons Stay connected with our guest speakers! Follow them on their social media Salty Dawg Pet Salon Atlanta . For more grooming tips, insights, and stories, check out our website at ⁠⁠⁠⁠ The Daily Groomer⁠⁠⁠⁠ . Join and be part of ⁠⁠⁠⁠⁠ ⁠⁠⁠⁠⁠ The Daily Groomer Community⁠⁠!

Nov 19

Summary In our latest episode of The Daily Groomer, I sit down with Michelle Ayala, solo owner of Filthy Gorgeous Grooming in Albuquerque, to talk about what it really takes to build lasting client loyalty. Michelle shares how she kept her mobile grooming business going after a major surgery forced her to step away for three months. We get into setting boundaries, having honest conversations with clients, making tough calls, and planning financially for the unexpected. Her story is a real look at the resilience behind the scenes—and how strong relationships can carry your business through hard times. Timestamps06:05 Surgery and Client Communication 08:07 Practical Long-Lasting Dog Haircuts 13:03 Client Bus Visit Dilemma 15:19 Maintaining Client Relationships Crucial 25:11 Grooming Career: Reality Check Stay connected with our guest speakers! Follow them on their social media Filthy Gorgeous LLC . For more grooming tips, insights, and stories, check out our website at ⁠⁠⁠⁠ The Daily Groomer⁠⁠⁠⁠ . Join and be part of ⁠⁠⁠⁠⁠ ⁠⁠⁠⁠⁠ The Daily Groomer Community⁠⁠!

Nov 5

Summary In our latest episode of The Daily Groomer, chat with Brandon Pedro—a young entrepreneur balancing college, semi-pro soccer, and helping run his family’s successful dog grooming business, PCoCo’s, in Coppell, Texas. We get into how Brandon built their standout social media presence, the strategy behind viral content, and his top tips for groomers looking to document their journey, connect with their community, and stay consistent online. He also shares how family and culture inspire the heart of the business. Whether you're new to social or ready to level up, Brandon’s advice is practical, honest, and easy to apply. Timestamps 10:56 Optimizing Social Media Content Platforms 14:29 Using Trending Audio for Training 18:04 Finding Your Social Media Niche 23:31 Branding and Client Engagement 30:49 Effective Content Trends Discussion Stay connected with our guest speakers! Follow them on their social media @pcocodoggrooming . For more grooming tips, insights, and stories, check out our website at ⁠⁠⁠⁠ The Daily Groomer⁠⁠⁠⁠ . Join and be part of ⁠⁠⁠⁠⁠ ⁠⁠⁠⁠⁠ The Daily Groomer Community⁠⁠!

Oct 22

Summary In our latest episode of The Daily Groomer, I sit down with Tammi Bui, the owner of Wishbone Pet Care in Houston, to talk about how she built a full-service pet care business from the ground up—without any grooming experience to start. We get into what it’s really like to offer grooming, boarding, daycare, training, and wellness all in one place, and how she’s structured her team to keep things running smoothly. Tammi shares honest insights about growing beyond grooming and what it takes to add new services in a sustainable way. If you're thinking about expanding your offerings or adding wellness to boost both your revenue and reputation, you’ll definitely want to hear her practical tips and real-world experience. Timestamps 08:06 Service Synergy in Pet Industry 15:13 Pet Wellness Transformation Advocacy 22:14 Managing Pet Care Team Dynamics 29:22 Starting Multi-Service Business Tips 31:22 Boarding and Daycare Profitability Stay connected with our guest speakers! Follow them on their social media Wishbone Pet Care . For more grooming tips, insights, and stories, check out our website at ⁠⁠⁠⁠ The Daily Groomer⁠⁠⁠⁠ . Join and be part of ⁠⁠⁠⁠⁠ ⁠⁠⁠⁠⁠ The Daily Groomer Community⁠⁠!

Oct 8

Summary In our latest episode of The Daily Groomer, I had a great conversation with Josh Fitzgerald, the new CEO of Zoom and Grooming, about his journey from franchise owner to leading a national mobile grooming brand. We talk about what it really takes to grow a successful grooming business, the value of authentic customer service, and some of the challenges new franchisees face. Josh also shares his vision for the future of the company. For groomers, business owners, or anyone who loves stories, this episode is worth it. Timestamps 04:47 Mobile Ventures and Franchise Growth 10:56 Problem Solving in Business Ownership 18:11 Expectations for New Business Owners 29:19 The Power of Owner-Customer Connection 34:29 Challenges of Rapid Growth Stay connected with our guest speakers! Follow them on their social media Josh Fitzgerald . For more grooming tips, insights, and stories, check out our website at ⁠⁠⁠⁠ The Daily Groomer⁠⁠⁠⁠ . Join and be part of ⁠⁠⁠⁠⁠ ⁠⁠⁠⁠⁠ The Daily Groomer Community⁠⁠!

Sep 24

Summary In our latest episode of The Daily Groomer, I’m chatting with Rebecka Star, owner of Pampered Paws Grooming in Palmer Lake, Colorado. She shares her story of growing from mobile grooming into a successful brick-and-mortar shop, and all the lessons that came with it. We talk about building a strong team, encouraging ongoing education, and handling the tough stuff like pricing and staff management. Rebecka keeps it real—whether it's setting boundaries to avoid burnout or having honest conversations about raises with her team and clients. If you’re in the grooming world, there’s a lot here you’ll relate to Timestamps 05:50 Entrepreneur Buys Grooming Business 10:11 Small Town Dog Grooming Advantage 16:15 Evaluating Dog Groomer Candidates 21:12 Salon Profitability Adjustments 26:49 Gradual Price Increases in Pet Grooming Stay connected with our guest speakers! Follow them on their social media @pampered_pawsgrooming . For more grooming tips, insights, and stories, check out our website at ⁠⁠⁠⁠ The Daily Groomer⁠⁠⁠⁠ . Join and be part of ⁠⁠⁠⁠⁠ ⁠⁠⁠⁠⁠ The Daily Groomer Community⁠⁠!

Sep 12

After Hours Episode #84: In our latest episode of After Hours, I had an awesome sit-down with Jonathan David to chat about everything grooming. We talked about our recent trip to Hershey, the rumors flying around the industry, and what really happens behind the scenes with competition judging. There was some trade show drama, lots of laughs, and even a few wild stories from Australia and TikTok. Jonathan also shared the sweet story behind surprising his husband with a golden retriever. Super real, unfiltered, and honestly one of my favorite convos yet.

Sep 10

Summary In our latest episode of The Daily Groomer, I’m chatting with Heidi McRannells, the founder of The Colorful K9 in Sioux Falls. We get into the world of creative grooming and what it really takes to build a successful salon from the ground up. Heidi opens up about everything from pay structure and employee handbooks to finding your niche and standing out in a crowded market. She’s super honest about the challenges too—like pricing, hiring, and keeping clients happy. No matter where you’re at in your grooming journey, there’s something in here you’ll definitely take away. Timestamps 09:24 Creating a Clear Employee Handbook 14:47 Photographer Boosts Dog Photo Business 19:45 Dog Grooming and Coloring Pricing 25:02 Business Expansion and Staffing Plans 27:00 Achieving Full Bookings in Year One 34:55 Business Owner Financial Preparedness Stay connected with our guest speakers! Follow them on their social media The Colorful K9 . For more grooming tips, insights, and stories, check out our website at ⁠⁠⁠⁠ The Daily Groomer⁠⁠⁠⁠ . Join and be part of ⁠⁠⁠⁠⁠ ⁠⁠⁠⁠⁠ The Daily Groomer Community⁠⁠!

Sep 3

Summary In our latest episode of The Daily Groomer, I sat down with Aaron Voyden, the founder of Cobblestone Creek, to hear how he went from working as a vet tech to becoming an award-winning groomer with a focus on special-needs and often overlooked animals. We talked about what it’s really like working with pets that are anxious, aggressive, or aging, and how understanding animal behavior plays a huge role in grooming. Aaron also shared how he trains his team to tune into each animal’s unique needs. Groomer or not, you'll find something worth hearing in Aaron's approach. Timestamps 09:41 Grooming Business Growth Journey 14:55 Animal Behavior and Grooming Solutions 18:13 Training New Groomers from Scratch 24:34 Effective Dog Restraint Techniques 34:43 Compassionate Pet Care Approach Stay connected with our guest speakers! Follow them on their social media Cobblestone Creek Pet Services . For more grooming tips, insights, and stories, check out our website at ⁠⁠⁠⁠ The Daily Groomer⁠⁠⁠⁠ . Join and be part of ⁠⁠⁠⁠⁠ ⁠⁠⁠⁠⁠ The Daily Groomer Community⁠⁠!

Sep 2

After Hours Episode #83: In our latest episode of After Hours, it’s just me, Shannon, getting into the difference between perception and perspective, and how both play a big role in how we see ourselves, not just as groomers, but as people. I’m sharing a bit of my own journey with self-image and confidence, along with the mindset shifts and steps that have helped me grow. If you’ve ever struggled with self-doubt or you're just curious about how to show up as your best self, I’ve got some honest thoughts and practical tips that might just hit home—both in the salon and beyond.

Aug 27

Summary In our latest episode of The Daily Groomer, I’m chatting with Rebacah Murchie, owner of Dockside Doggies in Tarpon Springs, Florida. We talk about how she went from grooming dogs as a teenager to running her own successful salon, her thoughtful approach to working with anxious pets, and how she’s built a business focused on natural, compassionate care. Rebacah also shares practical tips for anyone thinking about opening a grooming shop. Whether you’re in the pet world or just love a good small business story, there’s a lot to take away from this one. Timestamps 12:08 Seeking Support and Reassurance 15:33 Old-School Dog Grooming Secrets 19:02 Dog Care: Persistent Natural Remedies 23:20 Wellness Service Upcharges Explained 30:03 Mentorship Empowers Refugee's Dream Stay connected with our guest speakers! Follow them on their social media Dockside Doggies Pet Grooming . For more grooming tips, insights, and stories, check out our website at ⁠⁠⁠⁠ The Daily Groomer⁠⁠⁠⁠ . Join and be part of ⁠⁠⁠⁠⁠ ⁠⁠⁠⁠⁠ The Daily Groomer Community⁠⁠!

Aug 22

After Hours Episode #82: In our latest episode of After Hours, I sat down with Trisha Bowen to talk about the real side of grooming life. She shared how she kind of stumbled into the industry, went from not being a dog person at all to eventually teaching others, and of course—we got into some of the wildest client stories (yes, there’s one involving a smoothie to the face). We also talked about being left-handed in a right-handed world, why a good support system matters, and how we each define success in this line of work. It’s an honest, unfiltered convo between two Geminis just talking shop and what keeps us going in the grooming world.

Aug 20

Summary In our latest episode of The Daily Groomer, I’m joined by Anurag Gandhi, who made a big shift—from a decade in the corporate world at companies like Apple and Nike to starting his own pet care business, Wolfgang Bakery and Grooming, right here in Seattle. We talk about what it really took to make that leap, from starting a franchise and hiring a team, to the day-to-day of running a grooming shop and building lasting relationships with clients. If you’re thinking about opening your own business or just curious about what it’s like behind the scenes, this one’s worth a listen. Timestamps 06:08 Exploring Business Opportunities and Franchises 11:06 Franchise Agreements: 10-Year Commitment 14:54 Overcoming Challenges in Dog Salon 20:40 Pet Spa Notification and Care System 29:03 Grooming and Retail Business Strategy Stay connected with our guest speakers! Follow them on their social media Anurag Gandhi . For more grooming tips, insights, and stories, check out our website at ⁠⁠⁠⁠ The Daily Groomer⁠⁠⁠⁠ . Join and be part of ⁠⁠⁠⁠⁠ ⁠⁠⁠⁠⁠ The Daily Groomer Community⁠⁠!

Aug 15

After Hours Episode #81: In our latest episode of After Hours, I’m getting real about something we all need but rarely make time for—protecting your energy. I talk about what it really means to grow, set boundaries (yes, even at work), and take care of yourself without guilt. I open up about some of my own challenges with burnout and learning to hold myself accountable. Plus, I’ve got a simple challenge for you: just 10 minutes a day for you. I’ll even walk you through a quick five-minute grounding meditation you can use to start or wind down your day. No fluff—just real talk, personal stories, and practical tools to help you show up as your best, most grounded self for your clients, the pets you care for, and most importantly, yourself.

Aug 13

Summary In our latest episode of The Daily Groomer, I’m joined by Crystal Gonzalez, the owner of Pooch à la Mode in Chicago. Crystal talks about how she bought and completely transformed a grooming salon—not just once, but twice. We get into the importance of perceived value, how she’s rethought staffing by creating specialized roles, and why branding has been key to building a high-end, profitable business. If you're looking for fresh ideas to level up your salon and stand out in the industry, this episode is full of practical insights. Timestamps 09:47 Salon Acquisition Strategy Tips 14:54 Grooming Industry Pricing Insights 19:15 Fair Groomer Compensation Debate 28:16 Organic Salon Hiring Experience 36:22 Attracting Ideal Clients Stay connected with our guest speakers! Follow them on their social media @poochalamode . For more grooming tips, insights, and stories, check out our website at ⁠⁠⁠⁠ The Daily Groomer⁠⁠⁠⁠ . Join and be part of ⁠⁠⁠⁠⁠ ⁠⁠⁠⁠⁠ The Daily Groomer Community⁠⁠!

Aug 8

After Hours Episode #80: In our latest episode of After Hours, I catch up with the amazing Sue Zecco to talk about her long and inspiring journey in the grooming world. We get into how the industry has changed over the years, how she's dealt with challenges like surgery and burnout, and why taking care of yourself matters more than ever. Sue also opens up about navigating social media as a seasoned pro, managing tough clients, and the importance of staying connected with the grooming community. She shares some honest insights on growth, mentorship, and what really keeps the heart of this industry beating. It’s a fun, real, and motivating conversation—definitely one to tune into!

Aug 1

After Hours Episode #79: In our latest episode of After Hours, I’m hanging out with the one and only Laura Jane! We get real about everything from taking care of ourselves (inside and out) to the messy, hilarious truth of aging, mental health, and why groomers need to put themselves first for once. We chat about meditation, goofy self-care routines, Gen Z skincare, and making time for YOU—even if it’s just ten minutes. If you want to laugh, relate, and pick up some feel-good vibes, this is the episode for you!

Jul 30

Summary In our latest episode of The Daily Groomer, I sit down with my good friend Nick Diamond—aka Nikki Dimes—founder of Chubbs Mobile Grooming in Paradise Valley, Arizona. We dive into his unique path from baseball and the corporate world to launching a successful mobile grooming business inspired by his late dog, Chubbs. Nick opens up about his hands-on business philosophy, creative marketing strategies, and how he built a loyal client base from the ground up. He also shares candid stories, lessons from early missteps, and why he believes grooming is one industry that’s here to stay—no matter how smart AI gets. Timestamps 08:12 Career Shift After Business Degrees 16:43 First Dog Grooming Experience 24:42 Business Managed by Text Messaging 26:13 Client Acquisition via Social Media 37:40 Starting a Mobile Dog Grooming Business 41:36 Word-of-Mouth Business Philosophy Stay connected with our guest speakers! Visit their website Chubbs Mobile Dog Grooming . For more grooming tips, insights, and stories, check out our website at ⁠⁠⁠⁠ The Daily Groomer⁠⁠⁠⁠ . Join and be part of ⁠⁠⁠⁠⁠ ⁠⁠⁠⁠⁠ The Daily Groomer Community⁠⁠!

Jul 25

After Hours Episode #78: In our latest episode of After Hours — it’s a mailbag edition! I’m answering your questions on everything from handling anxiety in the salon to helping clients stick to a four-week grooming schedule, and ways to boost your income as a mobile groomer. I’ll share honest insights on self-care, setting boundaries, and positioning yourself as a luxury service provider. Plus, I’ll highlight some upcoming grooming shows and remind you to keep your essentials well-stocked. Let’s get into it!

Jul 23

Summary In our latest episode of The Daily Groomer, I had the chance to chat with Samantha Hoffmann, the powerhouse behind BYOP in Staten Island. From a childhood love of animals to studying behavior and building a thriving grooming salon, her journey is anything but ordinary. We get into how she made the leap from pet store owner to full-time groomer, what it’s really like managing a team of 12, and how she’s adapted through big changes—like COVID, restructuring pay, and shaping a strong, supportive team culture. If you're growing your grooming business or just love hearing real talk from people in the industry, this one's packed with insight. Timestamps 05:20 Integrating Energy in Pet Grooming 12:48 Dog Grooming: Insights and Observations 20:45 Transitioning from Business Operations 25:41 Commission Structure Awareness for Groomers 34:35 Email Automation: Efficient Client Interaction Stay connected with our guest speakers! Follow them on their social media BYOP Grooming . For more grooming tips, insights, and stories, check out our website at ⁠⁠⁠⁠ The Daily Groomer⁠⁠⁠⁠ . Join and be part of ⁠⁠⁠⁠⁠ ⁠⁠⁠⁠⁠ The Daily Groomer Community⁠⁠!

Jul 18

After Hours Episode #77: In our latest episode of After Hours, I’m hanging out with my good friend Jessica Clark for a real, unfiltered conversation. We talk about the Barkleigh Awards—nominations, the whole self-promo thing, and giving props to people who deserve it. We also share some trade show stories, get into the messiness of industry drama, and open up about dealing with self-doubt and setting boundaries. Plus, a few laughs about mullets, Cheeto hands, and why Golden Girls is the ultimate trade show wind-down!

Jul 16

Summary In our latest episode of The Daily Groomer, I chat with Shannon Cox, owner of Shannon’s Pretty Paws and a 2024 Top Grooming Business winner. Shannon’s known for her work with anxious and “difficult” dogs, and we get into how she builds trust with them, supports her clients through the process, and comes up with creative solutions for tough grooming situations. She also shares her approach to setting boundaries, maintaining strong client relationships, and running a salon where dogs feel genuinely safe. If you’re a groomer who works with challenging cases—or just looking for down-to-earth advice—you’ll find a lot of value in this conversation. Timestamps 06:43 Dog Grooming: Handling Noisy Reactions 10:31 Common Anxieties in Dogs 16:35 Handling Client Disappointment 19:57 Dog Grooming Hacks at Home 30:21 Budget-Friendly Canadian Calendar Tool Stay connected with our guest speakers! Follow them on their social media Shannon’s Pretty Paws Pet Grooming . For more grooming tips, insights, and stories, check out our website at ⁠⁠⁠⁠ The Daily Groomer⁠⁠⁠⁠ . Join and be part of ⁠⁠⁠⁠⁠ ⁠⁠⁠⁠⁠ The Daily Groomer Community⁠⁠!

Jul 11

After Hours Episode #77: In our latest episode of After Hours, I’m back after a month-long break and diving into what real growth actually looks like. Spoiler: it’s not always easy or clean. I’m sharing some personal stories—the wins, the setbacks, and everything in between. We get into why enthusiasm has been a quiet superpower for me, how vulnerability plays a bigger role than most people think, and why taking time to pause is sometimes the most powerful move. Whether you're in the grooming industry or just figuring life out, this one’s about keeping it real.

Jul 9

Summary In our latest episode of The Daily Groomer, I talk with Gretchen McManus, founder of Rover Done Over, about how she grew her Tampa-based mobile grooming business from a single van to a fleet of eleven. She shares the strategies that helped her scale—like building a strong team, retaining groomers, and creating systems that actually work. We also get into the lessons she’s learned through industry shifts and why she’s thinking carefully about franchising. Timestamps 07:23 Dynamic Truck Assignment System 11:09 Grooming Service Congestion Relief 20:02 Franchise Growth Challenges Impact Groomers 25:44 Post-COVID Workforce Changes 28:37 Client Follow-Up System Overview 32:42 Appointment Booking Strategy Stay connected with our guest speakers! Follow them on their social media @Rover Done Over Mobile Pet Grooming . For more grooming tips, insights, and stories, check out our website at ⁠⁠⁠⁠ The Daily Groomer⁠⁠⁠⁠ . Join and be part of ⁠⁠⁠⁠⁠ ⁠⁠⁠⁠⁠ The Daily Groomer Community⁠⁠!

Jul 2

Summary In our latest episode of The Daily Groomer, I chat with Tasha Long—owner of Dog Dynasty and The Downtown Cat in Grand Junction, Colorado. We talk about the real-life ups and downs of running a multi-service pet business, from salon build-outs to the challenges of daycare, boarding, and cat grooming. Tasha shares how she’s turning her passion for felines into profit and what’s next with her upcoming cat café. Timestamps 05:32 Unexpected Client Differences in Pet Services 12:50 New Cat Cafe Plans Unveiled 14:47 Cat Grooming Misconceptions 20:05 Dog Grooming Tips for Cat Groomers 27:54 Tasha's Pet Business Management Stay connected with our guest speakers! Follow them on their social media @The Downtown Cat . For more grooming tips, insights, and stories, check out our website at ⁠⁠⁠⁠ The Daily Groomer⁠⁠⁠⁠ . Join and be part of ⁠⁠⁠⁠⁠ ⁠⁠⁠⁠⁠ The Daily Groomer Community⁠⁠!

Jun 25

Summary In our latest episode of The Daily Groomer, I sit down with Chris and Emily Elias to dive into their newest adventure—Dapper Tales Mobile. After building Rough Life Mobile from the ground up, they’re now rolling out a franchise model made for groomers, by groomers. We get into how they’re picking markets, tackling industry hurdles, and creating real support for independent groomers across the country. Chris and Emily bring the energy as they share what makes Dapper Tales different and why they’re so fired up about the future of mobile grooming. If you're dreaming about scaling your grooming biz or just love a good underdog-to-powerhouse story, this one’s for you. Timestamps 07:26 Expanding Mobile Grooming Franchise 19:23 Rebranding for Business Growth 22:01 Overcoming Groomer Corporate Stigma 26:07 Franchise Training and Expert Support 30:43 Groomer Network Boosts Market Entry Stay connected with our guest speakers! Follow them on their social media Dappertails Official . For more grooming tips, insights, and stories, check out our website at ⁠⁠⁠⁠ The Daily Groomer⁠⁠⁠⁠ . Join and be part of ⁠⁠⁠⁠⁠ ⁠⁠⁠⁠⁠ The Daily Groomer Community⁠⁠!

Jun 11

Summary In our latest episode of The Daily Groomer, I travel to South Bend, Indiana, for a conversation with Josh White, CEO of Wag’n Tails, recorded on-site at their facility. We unpack the evolution and rapid growth of mobile grooming, what makes Wag’n Tails stand out, and the real financial considerations of launching a mobile grooming business. Josh also shares what it takes to grow from a single van to a full-scale fleet, along with insights into emerging technology, industry trends, and how mobile grooming is changing the game for groomers. If you’re thinking about going mobile—or ready to scale—this episode offers a behind-the-scenes look you won’t want to miss. Timestamps 05:52 Wagon Tails: Transformative Business Model 19:26 Van Purchase Success: Strategic Planning 27:18 Finding the Right Balance 34:58 Portable Salon Power Solution 45:57 Brady & Freddy's Personalized Business Approach 49:26 Adaptable Vehicle Supply Strategy 01:03:44 Mobile Pet Grooming Benefits Stay connected with our guest speakers! Follow them on their social media Wag'n Tails Mobile Conversions . For more grooming tips, insights, and stories, check out our website at ⁠⁠⁠⁠ The Daily Groomer⁠⁠⁠⁠ . Join and be part of ⁠⁠⁠⁠⁠ ⁠⁠⁠⁠⁠ The Daily Groomer Community⁠⁠!

Jun 4

Summary In our latest episode of The Daily Groomer, I chat with Jason Anderson, founder of Wet Paws Mobile, about how he made the leap from banking to building a successful mobile grooming business in Albuquerque. We get into the details of how he scaled from one van to five in just three years, what he looks for when hiring groomers, and how he’s branching out into services like pet sitting and supplements. Jason shares real-world advice on testing new ideas, creating a solid team culture, and keeping customer service strong while growing fast. If you’re thinking about taking your grooming business to the next level, this episode has a lot to offer. Timestamps 08:48 Managing Growth Challenges 14:45 Customer Impact Decisions 20:04 Pet Care Support Services Launch 23:12 Balancing Business and Grooming Tasks 31:27 Scaling Mobile Pet Grooming Business Stay connected with our guest speakers! Follow them on their social media Wet Paws Mobile Pet Grooming . For more grooming tips, insights, and stories, check out our website at ⁠⁠⁠⁠ The Daily Groomer⁠⁠⁠⁠ . Join and be part of ⁠⁠⁠⁠⁠ ⁠⁠⁠⁠⁠ The Daily Groomer Community⁠⁠!

May 30

After Hours Episode #76: In our latest episode of After Hours, I had a great conversation with Paige Andrus—groomer, business owner, and all-around real one. We covered everything from mental health and running a grooming business to dealing with tough dogs and creating strong client relationships. Paige shares insights on setting boundaries, staying grounded, and finding balance between work and family. We also get into chickens, tattoos, viral moments, and what it really means to be “high on life.” If you’re into honest talk, industry stories, and a little bit of beautiful chaos, you’ll want to hear this one.

May 28

Summary In our latest episode of The Daily Groomer, I sit down with 16-year-old groomer Johanna Ogreen to talk about what it’s really like to balance high school, a full roster of clients, and grooming competitions. She shares how growing up in her mom’s salon shaped her path, how she built her own client base (with a little help from Facebook moms), and the systems she uses to stay on top of it all. We also get into the ups and downs of being young in the industry, her passion for learning, and the goals she’s working toward. Whether you’re just starting out or deep in the grooming world, there’s a lot to take away from her story. Timestamps 09:50 Targeted Social Media Marketing 13:49 Social Media Strategies Debate 20:17 Early Industry Exposure Insights 24:31 Networking Goals and Limitations 30:31 Advice for Aspiring Groomers Stay connected with our guest speakers! Follow them on their social media @groomingbyjohanna . For more grooming tips, insights, and stories, check out our website at ⁠⁠⁠⁠ The Daily Groomer⁠⁠⁠⁠ . Join and be part of ⁠⁠⁠⁠⁠ ⁠⁠⁠⁠⁠ The Daily Groomer Community⁠⁠!

May 23

After Hours Episode #75: In our latest episode of After Hours, it’s just me, Shannon, chatting solo and getting real about what it means to show up authentically, both in life and at the grooming table. I’m sharing some lessons I’ve learned along the way, like the difference between being kind and being nice, and why it’s more important to respect yourself than to be liked by everyone. I’m also talking about how I deal with chaos by leaning into beauty, keeping my energy in check, and surrounding myself with people who truly support my growth. It’s honest, a little messy, and hopefully something you can relate to. Let’s dive in!

May 14

Summary In our latest episode of The Daily Groomer, I sit down with the incredible Katie McAfee, a resilient dog groomer who shares her profound journey of recovery and determination. After a life-altering car accident in 2018, Katie rebuilt her life and business from the ground up. She opens up about the challenges she faced, the motivation she found in her love for family and grooming, and how she eventually launched her successful salon. Katie’s story is a testament to the power of perseverance and the belief that you can do hard things. Join us for an inspiring conversation! Timestamps 03:38 Entrepreneurship After Adversity 11:07 Relearning Basic Life Skills 16:49 Rebuilding Confidence and Friendships 19:55 Pursuit of Independence and Opportunity 25:46 Advice from Overcoming Imposter Syndrome Stay connected with our guest speakers! Follow them on their social media @katiethegroomer . For more grooming tips, insights, and stories, check out our website at ⁠⁠⁠⁠The Daily Groomer⁠⁠⁠⁠ . Join the pack and be part of ⁠⁠⁠⁠⁠The Daily Groomer Community⁠⁠ !

May 9

After Hours Episode #74: In our latest episode of After Hours, I get to chat with the one and only Jay Scruggs! We talked about how he got into grooming, all the chaos that comes with social media, and how your energy and handling skills matter way more than people give credit for. We swapped some funny stories, talked about trying to keep life and work balanced, and why it’s so important to keep learning no matter how long you’ve been in the game. Jay even shared some behind-the-scenes moments and gave some great tips for up-and-coming groomers. You’ll definitely laugh, probably relate, and maybe even walk away with something new to think about.

May 7

Summary In our latest episode of The Daily Groomer, I chat with Don Greene, co-owner of Rainbow Mobile Grooming. We talk about how they’ve built a happy, motivated team and why that’s been key to their success. Don also shares how they’re blending mobile grooming with pet wellness to offer something truly different. Tune in to hear how their values and fresh approach are driving real growth. Timestamps 06:39 Mobile Pet Grooming Benefits 10:14 Prioritizing Employee Well-being 14:10 Maintaining Culture After Onboarding 19:10 Employee Benefits and Compensation Boost 24:12 Enhancing Pet Health Monitoring 28:08 Pricing and Controlling Extra Costs Stay connected with our guest speakers! Follow them on their social media Rainbow Grooming Company . For more grooming tips, insights, and stories, check out our website at ⁠⁠⁠⁠The Daily Groomer⁠⁠⁠⁠ . Join the pack and be part of ⁠⁠⁠⁠⁠The Daily Groomer Community⁠⁠ !

Apr 30

Summary In our latest episode of The Daily Groomer, I sat down with Darren Clarke, owner of Dapper Dogs Mobile, to talk about his journey from the IT world to running a successful mobile pet grooming business in Texas. We get into everything – from finding the right pricing, the hiring hurdles in an unregulated industry, to the advantages of online booking. Darren shares some useful tips and real-world advice that anyone thinking about starting a grooming business can use. Don’t miss this chance to hear about the hard work behind Dapper Dogs Mobile! Timestamps 08:57 Navigating Expansion Challenges 14:25 Grooming Industry Challenges and Hiring 21:02 Grooming Industry Pricing Challenges 30:03 Pricing Strategy and Considerations 38:57 Addressing Online Booking Concerns Stay connected with our guest speakers! Follow them on their social media @dapperdogstx . For more grooming tips, insights, and stories, check out our website at ⁠⁠⁠The Daily Groomer⁠⁠⁠ . Join the pack and be part of ⁠⁠⁠⁠The Daily Groomer Community⁠ !

Apr 25

After Hours Episode #73: In our latest episode of After Hours, I’m diving into the messy, honest side of personal growth—think shadow work, navigating self-doubt, and the unexpected lessons life (and grooming) likes to throw at us. I get into some behind-the-scenes industry stuff, why the way we talk to ourselves matters, and yeah, I’ve got a few quick grooming tips too. Plus, I’m shouting out some upcoming shows and sharing the mantra that’s been getting me through lately. Grab a drink, get comfy, and let’s get into it.

Apr 23

Summary In our latest episode of The Daily Groomer, I chat with LeEtta Robinson, the grooming manager at Kenl Inn over in Lincoln, Nebraska. She shares her journey from bather to leading a team of 10 while managing 20-30 dogs a day. We dive into the details of her role, tips for hiring, and how to build a top-notch grooming team. If you’re considering a career in grooming or need advice on hiring a manager, this episode is full of practical insights. Tune in for the full story! Timestamps 07:20 Dog Grooming and Daycare Overview 11:22 Goal Setting for Grooming Success 18:54 Groomer Earnings: Commission and Growth 20:12 Pet Grooming Pay Structure 24:21 Supportive Management Eases Workload Stay connected with our guest speakers! Follow them on their social media KENL INN . For more grooming tips, insights, and stories, check out our website at ⁠⁠⁠The Daily Groomer⁠⁠⁠ . Join the pack and be part of ⁠⁠⁠⁠The Daily Groomer Community⁠ !

Apr 18

After Hours Episode #72: In our latest episode of After Hours, I sit down with Loren Hill Mesquita for a real, unfiltered conversation about growth—both personal and professional. We get into what success really looks like, the importance of boundaries, and the behind-the-scenes reality of running a grooming business. Loren shares openly about her journey with sobriety, building genuine friendships, and how leaning into her individuality has shaped everything she does. It’s honest, relatable, and full of those moments that make you think—or just laugh with us.

Apr 16

Summary In our latest episode of The Daily Groomer, I'm thrilled to sit down with Lesley Weeks, aka the "grandmother of grooming." We chat about her journey from being Toronto’s first pet groomer to founding Pampered Paws. Lesley opens up about how the industry has evolved—from new equipment and the rise of mobile grooming to changing licensing standards. She also shares her thoughts on the future of grooming and some fun behind-the-scenes stories. It’s an insightful conversation you won’t want to miss! Timestamps 07:40 Industry Evolution Insights 11:03 Overhead-Based Pricing Formula 16:39 Unregistered Breeds and Health Risks 26:07 Changes in Pet Grooming Education 31:12 Comprehensive Insurance for Groomers Stay connected with our guest speakers! Follow them on their social media Pampered Paws . For more grooming tips, insights, and stories, check out our website at ⁠⁠⁠The Daily Groomer⁠⁠⁠ . Join the pack and be part of ⁠⁠⁠⁠The Daily Groomer Community⁠ !

Apr 11

After Hours Episode #71: In our latest episode of After Hours, I'm thrilled to chat with the fabulous Kelsey Ann Sexton. We're getting into all sorts of topics like self-confidence, dealing with business hiccups, and why energy and integrity matter in grooming. Kelsey's all about helping groomers feel more connected and less alone. Plus, we chat about her upcoming Groomers Connection retreat and how personal growth is key in our industry. It's all about being real, finding your people, and always learning. Don't miss this fun and inspiring conversation!

Apr 9

Summary In our latest episode of The Daily Groomer, I’m chatting with Emily Bennett from Paws and Claws Pet Care in upstate New York. We dive into how she grew her dog grooming side hustle into a 30,000-square-foot pet paradise with over 70 employees. Emily shares her journey from starting out in grooming to launching an awesome pup bus. She also talks about creating a comfortable space for pets and making sure her team loves coming to work. If you’re into stories of growth, creativity, and the pet care world, this one’s for you. Timestamps 14:56 Pet Care Business Expansion Plan 21:58 Costly Renovations for Cat Boarding 24:36 Rapid Business Scaling Insights 30:58 Reconfiguring Industry for Fair Wages 35:17 Expanding to Meet Service Demand Stay connected with our guest speakers! Follow them on their social media Paws and Claws Pet Care . For more grooming tips, insights, and stories, check out our website at ⁠⁠⁠The Daily Groomer⁠⁠⁠ . Join the pack and be part of ⁠⁠⁠⁠The Daily Groomer Community⁠ !

Apr 2

Summary In our latest episode of The Daily Groomer, I sit down with Erin Shawver, the driving force behind Marcy’s. Erin shares her story of taking over a grooming salon at just 24 and growing it into a thriving spot for pet lovers. We talk about the challenges of expanding, how she keeps her team motivated, and her unique approach to training. It’s a real look at how Erin’s ambition and teamwork have made Marcy’s a standout in the pet grooming world. Don’t miss this one – it’s full of inspiration! Timestamps 05:42 Departmental Communication Challenges 10:05 Starting a Business Journey 17:53 Groomer Training Path at Marcy's 26:13 Inspiring In-House Grooming Teams 30:07 Future Goals for Marcy's Team Stay connected with our guest speakers! Follow them on their social media Marcy's Grooming & Boarding . For more grooming tips, insights, and stories, check out our website at ⁠⁠⁠The Daily Groomer⁠⁠⁠ . Join the pack and be part of ⁠⁠⁠⁠The Daily Groomer Community⁠ !

Mar 26

Summary In our latest episode of The Daily Groomer, I’m chatting with Jill and Tracy Lynn, the couple behind Fresh Paws Spa. We dive into their story of starting a mobile dog grooming business during the chaos of COVID. Jill opens up about her transition from corporate life to grooming, while Tracy shares some great business insights. We talk about building a loyal customer base, their growth, and the challenges they've faced. If you’re interested in mobile grooming or just enjoy a solid business journey, this episode is a must-listen! Timestamps 04:22 Choosing Company Name and Branding 12:26 Van Tool Standardization 16:53 Groomer Burnout and Industry Challenges 21:37 SCORE's Impact on Business Development 28:21 Finding the Ideal Customer 32:41 The Power of Referrals Stay connected with our guest speakers! Follow them on their social media Fresh Paws Spa LLC . For more grooming tips, insights, and stories, check out our website at ⁠⁠⁠The Daily Groomer⁠⁠⁠ . Join the pack and be part of ⁠⁠⁠⁠The Daily Groomer Community⁠ !

Mar 21

After Hours Episode #70: In our latest episode of After Hours, I'm chatting with the amazing Patricia Lee, who's making waves in the pet grooming world. We discuss her hands-on support for salons impacted by floods in North Carolina and her journey into creative grooming. Patty opens up about her techniques, managing double-coated pets, and the world of cat grooming competitions. Plus, we dive into how you can get certified. Don't miss this insightful conversation!

Mar 19

Summary In our latest episode of The Daily Groomer, I sit down with Christopher Jackson, the founder of West Coast Grooming Academy. We talk about his journey, from launching his business with just a dream and a few savings to changing the way dog grooming is taught. Christopher opens up about how his academy is raising the bar in the industry, his work with shelters and nonprofits, and the push for licensing to give the profession the recognition it deserves. It's an inspiring conversation about making a real impact in the grooming world and the community. Don't miss it! Timestamps 03:18 Compassionate Dog Grooming Education 09:42 Pet Groomer Certification Pathway 15:43 Evolving Dog Grooming Standards 24:30 The Future of Pet Grooming Licensing 29:05 Journeyman Program Salon Funding 32:55 Starting Apprenticeships for Licensing Stay connected with our guest speakers! Follow them on their social media West Coast Grooming Academy . For more grooming tips, insights, and stories, check out our website at ⁠⁠⁠The Daily Groomer⁠⁠⁠ . Join the pack and be part of ⁠⁠⁠⁠The Daily Groomer Community⁠ !

Mar 14

After Hours Episode #69: In our latest episode of After Hours, I talk about my time at Groomed Atlanta, the first trade show of the year. I had a great time meeting other groomers and checking out new products. It was an awesome event full of energy and excitement. Whether you're just starting out or have been grooming for years, trade shows are a great way to learn and connect with others. Tune in to hear about the highlights and what I took away from the experience.

Mar 12

Summary In this episode of The Daily Groomer, I chat with Jose Rodriguez, who’s bought not one, but three pet care businesses in just two years! We dive into his incredible journey from techie to dog business owner, and why he chose to buy existing businesses instead of starting from scratch. Jose drops some insider tips on spotting a great business deal and getting your business ready to sell. Whether you're thinking about buying or selling, Jose's got some awesome advice that'll help you on your pet care business journey! Timestamp 06:05 Exploring Opportunities in Business Acquisition 11:29 Evaluating Business Ownership and Management 16:37 Consider Business Margins Before Buying 21:07 Cost-Cutting Strategies for Businesses 25:01 Employee Retention in Business Acquisitions Stay connected with our guest speakers! Follow them on their social media Seattle Canine Club . For moregrooming tips, insights, and stories, check out our website at ⁠⁠⁠The Daily Groomer⁠⁠⁠ . Join the pack and be part of ⁠⁠⁠⁠The Daily Groomer Community⁠ !

Mar 5

Summary In our latest episode of The Daily Groomer, I chat with Sam Gandy from Aussie Pet Mobile in Westoplex about running a mobile grooming business with nine vans on the road. Sam shares his approach to managing teams, keeping clients satisfied, and handling the unexpected challenges, like sick groomers. He also offers valuable advice on hiring quality groomers and effective marketing strategies to keep the appointments coming. If you're in the pet grooming industry, this one's full of practical insights. Timestamps 05:03 Bathing and Grooming Appointment Overview 07:02 Aussie Pet Mobile Franchise Approach 17:01 Comprehensive Job Posting System 24:17 Effective Client Retention Strategies 26:31 Empathy in Pet Care Guidance 29:58 Continuous Coordination in Service Scheduling Stay connected with our guest speakers! Follow them on their social media Sam Gandy . For moregrooming tips, insights, and stories, check out our website at ⁠⁠⁠The Daily Groomer⁠⁠⁠ . Join the pack and be part of ⁠⁠⁠⁠The Daily Groomer Community⁠ !

Feb 28

After Hours Episode #68: In our latest episode of After Hours, I’m hanging out with the awesome Michelle Caluneo from Bunny’s Grooming, and we’re diving into what it really takes to create responsible content in the grooming world. We talk about keeping our pets safe and happy, and why staying positive, grateful, and compassionate is key to our work. Plus, we chat about how energy and intention play a big role in grooming. If you’re up for a fun, insightful conversation, come join us!

Feb 26

Summary In our latest episode of The Daily Groomer, I dive into the world of franchise area reps with Matthew Rivera from Zoomin Groomin. We dig into what he does, how he helps new franchises get started, and the ups and downs of hiring groomers. Matthew spills the beans on his shift from home inspections to mobile grooming, the quirks of running a business in Long Island and Connecticut, and why he thinks mobile grooming is set to boom. If you're curious about franchising or mobile grooming, this episode's packed with cool insights! Timestamps: 03:32 Franchise Area Representative Model Explained 11:11 Importance of Trusting Experienced Advisors 15:34 Personality Over Skill in Hiring 18:08 Achieving Positive Cash Flow Timeline 22:35 Streamlined Automated Business Systems 27:11 Groomers' Business Advice Misconceptions Stay connected with our guest speakers! Follow them on their social media @mattsworld1 . For more grooming tips, insights, and stories, check out our website at ⁠⁠⁠The Daily Groomer⁠⁠⁠ . Join the pack and be part of ⁠⁠⁠⁠The Daily Groomer Community⁠ !

Feb 21

After Hours Episode #67: In our latest episode of After Hours, I had a chat with Christine Maze and Sammy Joe about a topic that many groomers struggle with—charging what they’re worth. Both mobile groomers, Christine and Sammy share their experiences in setting fair prices for the high-quality work they do. We talk about the challenges, like the fear of losing clients, and how they’re navigating those tough moments. Tune in for a down-to-earth discussion on understanding your value and being confident in what you charge.

Feb 19

Summary In our latest episode of The Daily Groomer, I sit down with Aaryn Mistrot, the owner of Tailored Tails of Lubbock, a top-notch grooming business. Aaryn spills the tea on how she turned her home grooming gig into a booming boutique with 18 team members trained from scratch. We chat about her secret to keeping employees happy and low turnover rates. Plus, Aaryn's all about creating a tight-knit work culture. If you're looking for tips to level up your grooming biz, this episode's for you. Tune in and get inspired! Timestamps 06:30 Avoiding Client Routine Changes 11:02 Dog Grooming Quality Check System 18:42 Dog Grooming Training Insights 23:20 Job Learning Over Higher Pay 30:41 Reducing Employee Turnover Benefits Stay connected with our guest speakers! Follow them on their social media Tailored Tails of Lubbock . For more grooming tips, insights, and stories, check out our website at ⁠⁠⁠The Daily Groomer⁠⁠⁠ . Join the pack and be part of ⁠⁠⁠⁠The Daily Groomer Community⁠ !

Feb 14

After Hours Episode #67: In this episode of After Hours, I sit down with Bridgit Gross, the creative force behind TikTok's Barking Bow-tique. We chat about her whirlwind year breaking into the grooming world, gaining a huge following, and bringing some real creativity to the table. Bridgit opens up about dealing with the critics, turning her passion into a business, and her experiences in creative grooming competitions. It's a conversation full of fun, chaos, and the power of building a community. So, grab a drink and enjoy the laughs and insights in this latest episode!

Feb 12

Summary In our latest episode of The Daily Groomer, I sit down with Amanda Borge, CEO and founder of Mosa Pet Spa and Resort in Cary, NC. We talk about her journey from a bather to running multiple successful locations. Amanda shares why certifications and ongoing education are game-changers in the grooming world. Plus, we give you a mini crash course on the must-have certifications for your grooming business and how to actually implement them. It's an eye-opening and fun convo you won't want to miss! Tune in! Timestamps 07:30 Gentle Client Education on Pet Care 10:53 Essential Certifications for New Business Owners 15:47 Cost-Effective Safety Strategy 18:42 Grooming Certifications Overview 25:24 Pursuing Masters in Dog Grooming 30:56 Quarterly Team Training and Expos Stay connected with our guest speakers! Follow them on their social media @mosasparesort . For more grooming tips, insights, and stories, check out our website at ⁠⁠⁠The Daily Groomer⁠⁠⁠ . Join the pack and be part of ⁠⁠⁠⁠The Daily Groomer Community⁠ !

Feb 7

After Hours Episode #66: In our latest episode of After Hours, I hang out with the awesome Sarah Smith from Black Cat Grooming Co. We chat about her unique grooming style, the story behind her nickname 'Sizzle,' and how she keeps it real with difficult dogs. We also dish on how to handle burnout, why personal growth is key, and the importance of just being yourself in this crazy grooming world. Tune in for a fun, insightful conversation with a good dose of laughter!

Feb 5

Summary In the latest episode of The Daily Groomer, I chat with Angie Landis, the CEO and founder of Angie's Mobile Pet Styling. Angie shares her incredible journey, starting with a broken-down truck and no credit, all the way to managing 13 vans in just eight years. We talk about how she built her team, kept her vans running, and made the transition from grooming to business ownership. Angie also offers some valuable advice on growing a business the right way and keeping everything on track. Don’t miss this inspiring conversation full of practical insights and real-world wisdom! Timestamps 04:23 Transitioning from Dog Grooming to Business 11:28 Delegating Office Work Challenges 22:26 Back Office Pay Structure Insights 27:16 Cost Comparison: Wagon vs. Transit 31:11 Client Appointment Policy and Charges Stay connected with our guest speakers! Follow them on their social media @angiesmobilepet . For more grooming tips, insights, and stories, check out our website at ⁠⁠⁠The Daily Groomer⁠⁠⁠ . Join the pack and be part of ⁠⁠⁠⁠The Daily Groomer Community⁠ !

Jan 31

After Hours Episode #65: In our latest episode of After Hours, I’m wrapping up our Jump Start January project with a bang! We dive into my FAB method—Focus, Alignment, and Balance—and how it keeps us inspired and looking fabulous all year long. I'll chat about staying positive, dealing with the emotional ups and downs of grooming, and the amazing bond we have with our furry clients. Plus, a little sneak peek into my own tips and tricks for staying motivated. Tune in for an inspiring and heartfelt conversation!

Jan 29

Summary In this episode of The Daily Groomer, I sit down with Edris Yousefi, the visionary founder of Lucky Dog Mobile Groomers. We talk about their super-fast growth, from just one van to 25, and the secrets to their top-notch customer service and easy booking system. Edris also opens up about creating a great work environment for groomers and overcoming challenges like vehicle problems and finding the right team. It’s a fun and inspiring story about building a business that truly cares for our pups. You won't want to miss it! Timestamps 03:21 Started business, aiming for scalable national brand 11:24 Finding mechanics and parking vehicles in city 17:33 Referrals Reflect Strong, Professional Culture 20:08 Simplifying Choices for Consumers 24:18 Social Media for Bookings & Satisfaction 28:27 Strategic Regional Expansion Stay connected with our guest speakers! Follow them on their social media Lucky Dog Mobile Groomers . For more grooming tips, insights, and stories, check out our website at ⁠⁠⁠The Daily Groomer⁠⁠⁠ . Join the pack and be part of ⁠⁠⁠⁠The Daily Groomer Community⁠ !

Jan 24

After Hours Episode #64: In our latest episode of After Hours, I’m bringing you an energetic boost for 2025! We're talking all things love, sharing some wisdom from Martin Luther King Jr., and exploring why confidence isn’t the same as arrogance. We’ll dive into personal growth, building a solid support squad, celebrating small wins, and handling criticism like a pro. Plus, I’ll fill you in on the latest grooming events and conventions. Let’s charge up, embrace our true selves, and thrive together. Tune in, and let’s make 2025 amazing!

Jan 22

Summary In this episode of The Daily Groomer, I chat with Ana Carttori, founder of Jazz’s Wonderland. We dive into her remarkable journey from a 13-year modeling career to running a thriving pet care business. Ana shares insights on effective communication, leveraging technology, and her recent business expansion into grooming services. We discuss handling customer dissatisfaction, the importance of building experience, and her innovative marketing strategies. Ana’s passion for dogs and commitment to quality service shines through. Join us for a heartfelt conversation about business growth, adaptability, and keeping clients—and their pets—truly satisfied. Timestamps 09:43 Business Restructuring: Implementing Set Hours for Better Operations 15:00 Streamlining Operations: How an App Took Jazz's Wonderland to the Next Level 20:45 Enhancing the Client Experience at Jazz’s 24:37 Local Marketing Strategies: Reaching Clients through Magazines and Postcards 28:02 How to Incentivize Customers to Leave Reviews 32:33 Offering 100% Back Guarantees to Strengthen Client Trust Stay connected with our guest speakers! Follow them on their social media @jazzswonderland . For more grooming tips, insights, and stories, check out our website at ⁠⁠⁠The Daily Groomer⁠⁠⁠ . Join the pack and be part of ⁠⁠⁠⁠The Daily Groomer Community⁠ !

Jan 17

After Hours Episode #63: In our latest episode of After Hours, I’m diving into Gary John Bishop’s book "Unfuck Yourself" and talking about how the language we use can totally shape our reality. I’ll share how switching from negative self-talk to positive affirmations can make a huge difference, and why being "willing" instead of "unwilling" is key to hitting your goals. We’ll also chat about some business stuff, like pricing strategies and how your energy affects your work relationships. It’s all about shifting your mindset, taking control, and getting that motivation to crush it in the New Year!

Jan 15

Summary In this episode of The Daily Groomer, I sit with Greg Longe, the CEO of Phoenix Franchise Brands and mastermind behind Furry Land. We cover how Furry Land grew from just one van to 170 in over 70 markets, and the secrets to their rapid success. Greg spills the tea on everything from franchise support and the importance of loving animals in the biz to exciting future plans like eco-friendly vans and global expansion. Tune in for some great insights and a sneak peek into the future of mobile pet grooming! Timestamps 03:42 Why Duplicability Matters for Business Growth 14:21 National Brand Promotion and Industry Solutions 19:37 The Courage to Hire Beyond Skills 26:46 Building a National Animal Grooming Program 35:48 Boosting Franchise Profitability through Customer Acquisition 37:36 Eco-Friendly Mobile Grooming Vans & Expanding Education Stay connected with our guest speakers! Follow them on their social media Furry Land . For more grooming tips, insights, and stories, check out our website at ⁠⁠⁠The Daily Groomer⁠⁠⁠ . Join the pack and be part of ⁠⁠⁠⁠The Daily Groomer Community⁠ !

Jan 10

After Hours Episode #62: In our latest episode of After Hours, I'm talking about how a little positivity goes a long way, thanks to Gary John Bishop's book, "Unfuck Yourself." We'll chat about building trust with our furry clients, dealing with pet loss, and even how to reframe fear into excitement. Stay tuned for some fun personal stories, a mailbag segment, and a sneak peek at upcoming events like "Windy City" and "Charm City". Don't miss out—tune in and enjoy!

Jan 8

Summary In this episode of The Daily Groomer, I hang out with Jessica and Dan Brandis from Grand Paws Pet Salon. We talk about everything from creating a super positive work vibe to their awesome mobile grooming units. They also share some killer advice for new business owners and their plans for expanding. Plus, get the inside scoop on how they keep things running smoothly during the slow season and their fun community events. It’s a fun, laid-back chat you won't want to miss! Timestamps 04:32 When to expand: trailer, van, or salon? 11:04 Events boost customer engagement and growth 18:12 The key to your team's success 24:43 Mobile grooming tips to boost earnings 30:40 Growing with new locations, step by step 32:39 Build trust: encourage feedback and trials Stay connected with our guest speakers! Follow them on their social Grand Paws Pet Salon . For more grooming tips, insights, and stories, check out our website at ⁠⁠⁠The Daily Groomer⁠⁠⁠ . Join the pack and be part of ⁠⁠⁠⁠The Daily Groomer Community⁠ !

Jan 3

After Hours Episode #61: Kick off 2025 with a fresh perspective in our first After Hours episode of the year! In this episode, I’m talking all things business—setting those big revenue goals, keeping your clients happy, and sharing some personal insights from my own journey of healing and growth. I’ll also chat about cool stuff like microbubble systems, tips for mobile grooming, and why emotional intelligence is a game changer in business. Plus, I’ve got some solid advice on staying financially stable and leveling up your grooming skills. It’s a mix of practical tips, personal stories, and a little bit of real talk. You won’t want to miss it! Tune in and let’s start this year strong together!

Jan 1

Summary In this episode of The Daily Groomer, I sit down with Michael Pastreich, the amazing mind behind Colby's Dog Care and Spa. Michael talks about his wild journey from the symphony world to running a pet care business—covering everything from revamping operations to finding top-notch groomers. We dive into how he’s balancing confidence and humility, using some of his "unfair advantages," and building a killer team. If you're into pet care or just curious about business transformations, you’ll totally want to hear Michael’s story. Tune in for some great insights and a fun conversation! Timestamps 14:41 Insights into Dog Care Facility Operations 19:18 Leveraging Market Research, Volunteer Labor, and Savings for Business Growth 23:17 Team Collaboration: Problem Identification and Solution-Focused Meetings 31:46 The Importance of Finding Experts to Solve Challenges 38:38 The Power of Asking for Help Stay connected with our guest speakers! Follow them on their social Colby’s Dog Care & Spa . For more grooming tips, insights, and stories, check out our website at ⁠⁠⁠The Daily Groomer⁠⁠⁠ . Join the pack and be part of ⁠⁠⁠⁠The Daily Groomer Community⁠ !

Dec 27, 2024

After Hours Episode #60: In our final episode of the year, I'm thrilled to bring you a special After Hours: Mailbag Edition! We cover the importance of finding the right professional attire, setting growth intentions for 2025, and pricing strategies for your grooming business. We’ll also talk about the best grooming tools, keeping up on social media, and my adventures in network marketing. I’m answering your top questions, sharing some motivational vibes, and getting pumped for upcoming grooming shows. Join me for an inspiring and laid-back wrap to the year!

Dec 20, 2024

After Hours Episode #59: In our latest episode of After Hours, I sit down with the awesome Liz Henss to talk about the absolute must-haves for backup in mobile grooming and the ins and outs of her thriving new business in Florida. We share tips and tricks, chat about the holiday hustle, and laugh about some wild client stories. Plus, we get real about self-care, setting boundaries, and staying true to yourself. And don’t miss out—we’ve got a mailbag episode coming up, so send in your questions! It’s a fun, honest chat you won’t want to miss.

Dec 13, 2024

After Hours Episode #58: In our latest episode of After Hours, I chat with the amazing Stacie Dux from VIP Canine, New York. We’re diving into building confidence, creating great experiences for our furry clients, and even how crystals can boost our energy at work. We also chat about handling online trolls with humor, the balance between pushing forward and pausing during grooming, and the underappreciated patience required to build trust with our furry clients. Plus, Stacie opens up about her journey in the grooming world and how she’s grown her business through passion and dedication. Come hang out with us and get the scoop on making grooming a positive vibe for both you and the pups!

Dec 11, 2024

Summary In this episode of The Daily Groomer, I sit down with Abby Kirwan, the mastermind behind Masterpiece Canine Spa. Abby spills the tea on how she turned her bartending skills into a high-end pet grooming business where dogs get pampered with champagne and cappuccinos. We dive into her journey, the ups and downs, especially during COVID-19, and why building strong client relationships and having a passionate team is key. Plus, Abby shares some fun stories and tips for maintaining top-notch service. If you're into luxury pet care, you won't want to miss this one! Timestamps 07:17 Focusing on talent and marketing high-quality services 16:23 Why pay percentage works better than commission rates 19:46 Balancing quality and speed in skilled tasks 25:17 The importance of pride in work and learning from mistakes 34:07 Exploring expansion, franchising fears, and finding the right managers Stay connected with our guest speakers! Follow them on their social media Masterpiece Canine Spa . For more grooming tips, insights, and stories, check out our website at ⁠⁠⁠The Daily Groomer⁠⁠⁠ . Join the pack and be part of ⁠⁠⁠⁠The Daily Groomer Community⁠ !

Dec 6, 2024

After Hours Episode #56: In our latest episode of After Hours, I sit down with Rachel Jorich, the owner of Ray's Holistic Grooming. We chat about her journey from grooming jobs to owning her own mobile grooming biz, dealing with imposter syndrome, and all the ups and downs along the way. Rachel's got a quirky side, with fun stories about her pets and her love for cooking mushrooms. We also get into the emotional side of the grooming industry and why balance is key. Lots of laughs and great insights – you don't want to miss this one!

Dec 4, 2024

Summary In our latest episode of The Daily Groomer, I sit down with legal whiz Wendy Anderson to talk about all the need-to-know stuff for grooming businesses. We cover setting up your LLC, keeping your finances straight, and why those waivers matter. Plus, get the scoop on handling employees vs. contractors and the new Corporate Transparency Act. Wendy’s got tons of great advice to keep your business on the right track. Visit wendyandersonlaw.com for more information and resources discussed in the episode. Don't miss it! Timestamps 04:37 Form an LLC for Liability Protection 12:49 Keep Personal and Business Finances Separate 18:10 Use Questionnaires for Safe Pet Grooming 27:10 Explore Bank Processing Benefits for Payments 37:51 Understand Factors Affecting Contractor Control 46:07 Preventing Employee Client Takeaways Challenges Stay connected with our guest speakers! Follow them on their social media Law Office of Wendy Anderson, PLLC . For more grooming tips, insights, and stories, check out our website at The Daily Groomer⁠⁠⁠ . Join the pack and be part of ⁠⁠⁠⁠The Daily Groomer Community⁠ !

Nov 29, 2024

After Hours Episode #57: In our latest episode of After Hours, I’m getting personal—sharing a crazy hospital story that really changed my outlook on life. We'll chat about making better decisions, embracing our self-worth, and growing emotionally. Plus, I'll spill my Thanksgiving thoughts, favorite grooming goodies, and some killer Black Friday deals. Tune in for tips on handling holiday grooming, staying grateful, and some exciting news about upcoming guests. Don't forget to join our Facebook group for the hottest deals and join me live on TikTok. Let’s make the holidays awesome together!

Nov 22, 2024

After Hours Episode #55: In our latest episode of After Hours, I chat with the amazing Chelsey McKimmie from Schniff Pet Products. We dive into her journey from being a groomer to creating awesome hypoallergenic products, and get the scoop on Schniff’s delicious seasonal scents. Chelsey opens up about juggling work and family, her self-care tips, and some fun cat grooming stories. Plus, we talk about the latest and greatest in grooming tech. Tune in for a super inspiring and fun conversation about following your passion and finding happiness in the little things!

Nov 20, 2024

Summary In our latest episode of The Daily Groomer, I sit down with Joe Zuccarello to explore how the pet grooming industry can elevate its professionalism. We cover everything from creating balanced services to training new talent with "groom techs" and nailing the customer experience. Joe spills all his tips on managing costs, tracking metrics, and simplifying your service menu to really stand out. Whether you’re a grooming pro or just getting started, you’ll find tons of useful insights here. Don’t miss it! Timestamps 10:50 Finding the Right Balance Between Profit, Service, and Safety in Grooming 19:27 What Makes the Perfect Grooming Business? 27:30 Why a Free Market Approach Can Bring Harmony, Higher Income, and Success 35:56 Helping Grooming Techs Grow into Skilled Full-Service Groomers 41:38 Promoting Shed Control Treatments to Attract Pet Owners 49:57 Using Software to Track Performance and Keep Standards High Stay connected with our guest speakers! Follow them on their social media Joe Zuccarello . For more grooming tips, insights, and stories, check out our website at ⁠⁠⁠The Daily Groomer⁠⁠⁠ . Join the pack and be part of ⁠⁠⁠⁠The Daily Groomer Community⁠ !

Nov 15, 2024

After Hours Episode #54: In our latest episode of After Hours, I'm thrilled to chat with Aga Pluta from Botanica. We cover everything from the best ways to keep your pet’s coat in top shape to her newest personalized grooming products. We even dive into cultural differences in pet care and the power of social media for grooming education. Plus, it gets a bit personal as we discuss relationships, self-growth, and staying positive. Trust me, you don’t want to miss this fun and informative conversation!

Nov 13, 2024

Summary In our latest episode of The Daily Groomer, I sit down with Kylee Hudson, the visionary behind Hydra Dog. We dive into the importance of treating employees well and maintaining high standards as business grows. Kylee shares exciting future plans, including expansion into wellness services and new technology. We also tackle the challenges of recruiting top groomers and the significance of community engagement. Plus, Kylee shares her journey from a gym franchisee to managing a booming grooming business. If you’re into pet grooming or curious about franchising, this episode is a must-listen! Timestamps 08:50 Balancing Autonomy: Local Control with Franchise Support Systems 11:07 Overcoming Operational Hurdles in Hydro Dogs' Expansion 15:36 Shifting from Hands-On to Business Leadership 22:13 Hiring for Success: Focusing on Personality and Teamwork 27:40 Labor Shortage vs. Van Supply Dilemmas Stay connected with our guest speakers! Follow them on their social media Kylee Hudson . For more grooming tips, insights, and stories, check out our website at The Daily Groomer⁠⁠⁠ . Join the pack and be part of ⁠⁠⁠⁠The Daily Groomer Community⁠ !

Nov 8, 2024

After Hours Episode #53: After Hours Episode #53: In our latest episode of After Hours, I'm hanging out with the amazing Whitney Nunnelley. We’re diving into the fun, quirky world of pet grooming, sharing personal stories of growth, and laughing about some funny dog names. We also chat about setting boundaries in relationships and why being real and authentic is so important. Join us as we recall memorable moments from grooming shows and discuss why bathers are the unsung heroes. It’s a laid-back, heartfelt conversation you won’t want to miss!

Nov 6, 2024

Summary In our latest episode of The Daily Groomer, I sit down with Cassondra Renee, the brains behind Club Pawsh, upstate New York's top luxury mobile grooming service. We dive into pricing strategies, battling imposter syndrome, and setting a strong business foundation. Cassondra shares her unique approach to client management, her emphasis on self-care, and practical tips for avoiding burnout. Plus, she reveals her method for quick client filtering and announces exciting plans for a new coaching subscription. Tune in for some down-to-earth advice and get inspired to crush it in the grooming world! Timestamps 05:33 Advocating for Raising Prices in an Undercharging Industry 10:16 Defining Your Grooming Vision and Financial Goals 14:36 Why Hiring a Business Coach Is Essential 23:32 The Importance of Passion and Managing Burnout 28:07 Follow Your Own Path, Not Others' Expectations 37:00 Letting Go to Make Room for New Opportunities Stay connected with our guest speakers! Follow them on their social media Club Pawsh . For more grooming tips, insights, and stories, check out our website at ⁠⁠⁠The Daily Groomer⁠⁠⁠ . Join the pack and be part of ⁠⁠⁠⁠The Daily Groomer Community⁠ !

Oct 30, 2024

Summary In our latest episode of The Daily Groomer, I sit down with Amy Addington and Tanya Lee to explore the shift towards treating pets as family members. From human-grade pet food to holistic grooming products, we uncover how Woofie's is revolutionizing pet care. Tanya shares her journey from corporate life to becoming Woofie's first franchisee, and Amy dives into the franchise's growth and innovations. Whether you're a pet parent or grooming professional, don't miss this deep dive into maximizing pet health and longevity while navigating industry challenges and opportunities. Join us! Timestamps 11:15 Overcoming the Challenges of Hiring a First Groomer 18:36 Vital Role of a Van in Franchise Growth 27:57 Building Client Loyalty for Long-Term Business Success 32:49 12-Week Training Program Creates Skilled, Confident Groomers 38:58 Prioritizing Pets' Health by Treating Them Like Family Stay connected with our guest speakers! Follow them on their social media Woofie's of Delray Beach . For more grooming tips, insights, and stories, check out our website at ⁠⁠⁠The Daily Groomer⁠⁠⁠ . Join the pack and be part of ⁠⁠⁠⁠The Daily Groomer Community⁠ !

Oct 25, 2024

After Hours Episode #52: In our latest episode of After Hours, I sit down with Joshua Davis, Navy veteran and owner of Mission Pawsible Grooming. We dive into Joshua's spiritual journey and how it connects with his life as a groomer. We discuss everything from balancing personal beliefs and avoiding burnout to innovative pricing strategies and mobile grooming tips. We also touch on deeper stuff like dealing with trauma and keeping life in balance. So grab a drink, kick back, and join us for some good vibes and great conversation!

Oct 23, 2024

Summary In this episode of The Daily Groomer, I had the privilege of speaking with Natasha Bartosh and Roxy Blauer from La Bella Pet Spa. We dive into managing burnout with new grooming tools, creating a stress-free salon environment, and the importance of clear communication with pet owners. We also explore the journey of starting La Bella Pet Spa, using social media for promotion, and the significance of certifications in grooming. Tune in for tips on maintaining passion in the grooming industry and ensuring a positive experience for our furry clients. Timestamps 08:39 Burnout led to rediscovery of passion, freedom 16:53 Creating a comfortable environment for every dog 21:42 Roleplaying dog care procedures without prior knowledge 26:06 Research and connect with groomers before appointments 27:17 Confidence in grooming aggressive dogs with patience Stay connected with our guest speakers! Follow them on their social media @labella_petspa . For more grooming tips, insights, and stories, check out our website at ⁠⁠⁠The Daily Groomer⁠⁠⁠ . Join the pack and be part of ⁠⁠⁠⁠The Daily Groomer Community⁠ !

Oct 18, 2024

After Hours Episode #51: In our latest episode of After Hours, I chat with the amazing Johnette Wiggins. We dive into her journey from dog training to full-time grooming and the wild ride of her viral videos. We also talk about her cool holistic pet care methods, the need for mentorship, and the balance between passion and running a business. Plus, you’ll get some funny grooming stories and a peek into her future plans. If you’re into pets and good vibes, this episode’s for you! Tune in and enjoy!

Oct 16, 2024

Summary In our latest episode of The Daily Groomer, I sit down with Troy and Katie Ruediger to discuss the journey of turning passion into a thriving business. We dive into their experiences with rebranding Zoomin Groomin, managing a fleet of grooming vans, and the importance of confidence and humility when starting out. Katie and Troy share their approach towards hiring, scheduling, and how they maintain a positive work environment, plus unforgotten moments and lessons learned along the way. Join us for an inspiring conversation about grit, growth, and grooming greatness! Timestamps 06:18 Why Pet Grooming Matters 12:24 The Challenge of Balancing Skill Sets 17:15 Secret to franchise success 28:06 Retaining groomers is crucial during scaling 34:53 Your passion ensures your business's success Stay connected with our guest speakers! Follow them on their social media Zoomin Groomin - Virginia Beach . For more grooming tips, insights, and stories, check out our website at ⁠⁠⁠The Daily Groomer⁠⁠⁠ . Join the pack and be part of ⁠⁠⁠⁠The Daily Groomer Community⁠ !

Oct 11, 2024

After Hours Episode #50: In our latest episode of After Hours, I sip some vodka with our favorite Canadian, Marcia Strong, to celebrate her being named International Influencer of the Year. We discuss her recent travels, the importance of an abundant mindset, and the joys of teaching and mentorship. We also dive into the highs and lows of the grooming world, from favorite tools to pet peeves. Plus, Marcia shares exciting plans for upcoming shows and possible new ventures. Tune in for a heartfelt, humorous, and insightful conversation on success, authenticity, and the grooming industry!

Oct 9, 2024

Summary In our latest episode of The Daily Groomer, I had the privilege of speaking with Alicia Divito, owner of Tidy Tails to Go. We dive into her philosophy on dog grooming, her journey from Hawaii to running a thriving mobile business in Connecticut, and the importance of self-care and mindfulness in managing anxiety. Alicia shares her experiences with rapid business growth, tackling confidence challenges, and maintaining work-life balance. Join us as we explore her unique approach to grooming and the invaluable lessons she's learned along the way. Timestamps 13:39 The Importance of a Support System 17:17 The Importance of Small Wins for New Business Owners 23:33 Respecting Mental Health in the Workplace 26:09 Setting boundaries, pricing, schedule control, client relationships 28:51 Dogs' comfort prioritized over perfect grooming standards Stay connected with our guest speakers! Follow them on their social media Alicia DiVito . For more grooming tips, insights, and stories, check out our website at ⁠⁠⁠The Daily Groomer⁠⁠⁠ . Join the pack and be part of ⁠⁠⁠⁠The Daily Groomer Community⁠ !

Oct 4, 2024

After Hours Episode #49: In our latest episode of After Hours, I had the privilege of speaking with Alex Moore, founder of "Whisker Workshop Grooming", a home-based grooming salon that emphasizes one-on-one personalized service. We discuss the importance of in-person consultations, balancing business and emotions, and continuous learning. Alex shares stories from the field, like calming dogs with Spanish cartoons, and we reflect on the value of empathy in our work. Plus, we touch on the endocannabinoid system, the role of cannabis in our lives, and societal perceptions. You won’t want to miss this heartfelt conversation on how we can all do better for pets and for each other in the grooming community.

Oct 2, 2024

Summary In this episode of The Daily Groomer, I had the pleasure of hosting Chris Hanvey to explore the future of mobile grooming vans and the transition from generators to smart battery systems. We touched on how downtime can impact your bottom line, why proper training is key, and the cool new developments in lithium battery tech. From California's new generator ban to the upcoming release of fully electric sprinter vans, Chris shares insights on the evolving industry and what lies ahead for mobile groomers. Listen in for an exciting conversation on innovation that's shaping the future of our cherished grooming vans! Timestamps 04:13 Higher upfront cost, cheaper over time system 12:11 Plugin capability is key difference for vans 22:17 Can you plug in overnight for benefits? 29:53 Standard grooming tools, clipper vacuum, and bath system 32:13 Post-Covid manufacturing issues spurred power system upgrades 34:44 What’s the waitlist for the BBE? Stay connected with our guest speakers! Follow them on their social media @hanveymobilegrooming . For more grooming tips, insights, and stories, check out our website at ⁠⁠⁠The Daily Groomer⁠⁠⁠ . Join the pack and be part of ⁠⁠⁠⁠The Daily Groomer Community⁠ !

Sep 28, 2024

After Hours Episode #48: In our latest episode of After Hours, I have a heartfelt conversation with the incredible Milena Kon as we explore her journey of growth, innovation, and building confidence. From her transition out of corporate America to becoming a renowned groomer, Milena shares heartfelt anecdotes and hilarious stories. We discuss emotional intelligence, handling life’s challenges, and the importance of doing what makes you happy. Tune in for some real talk, lots of laughs, and Milena’s down-to-earth advice on staying grounded when life gets messy!

Sep 25, 2024

Summary In this episode of The Daily Groomer, I sit down with Paul Ebert, brand president for Aussie Pet Mobile. We dive deep into his long-term vision of scaling from 100 to 7500 locations, reducing van downtime, and the technological advancements making it all possible. Paul shares his confidence in achieving this ambitious goal, bolstered by strong support systems and market insights. We also take a look at the special benefit of a franchise model in terms of attainment of quality and uniformity as they expand. Listen in to find out how Aussie Pet Mobile is going to shake up the pet grooming business! Timestamps 06:11 Scaling your business starts with hiring top-notch groomers 11:54 Franchises offer support, scalability, and shared growth 15:21 Van support staff are essential for equipment upkeep 18:49 How do you maintain customer satisfaction during rapid expansion 23:41 Debate on franchising's scalability in mobile grooming 27:46 Mobile grooming provides personalized, safe care for pets Stay connected with our guest speaker! Follow him on social media ⁠Paul Ebert⁠ . For more grooming tips, insights, and stories, check out our website at ⁠⁠⁠⁠The Daily Groomer⁠⁠⁠⁠ . Join the pack and be part of ⁠⁠⁠⁠⁠The Daily Groomer Community⁠⁠ !

Sep 20, 2024

After Hours Episode #47: I open up the mailbag for the month! Answering questions about favorite tools, going live, and music vs. silence in the salon!

Sep 18, 2024

Summary In this episode of The Daily Groomer, I chat with Nazanin Soleimany from Lily's Mobile Grooming. We dive into her innovative approach to transparent pricing, the essence of over-communicating with clients, and the importance of professionalism in mobile grooming. Nazanin shares insights on building trust, developing a strong brand, and empowering staff to handle any situation. Join us as we explore how to balance quality customer service with scalable business practices, ensuring every furry client and their owner feel valued and cared for. Tune in for a masterclass in pet grooming excellence! Timestamps 03:37 Building Trust and Personal Connections 12:24 How to Prioritize Client Communication in a Busy Grooming Schedule 17:56 Why Setting Expectations Early with Clients Leads to Smoother Grooming Appointments 24:55 The Importance of Clear Upfront Communication on Additional Grooming Fees 31:21 Hiring Gritty and Personable Staff: Streamlining Your Grooming Business with Automation Stay connected with our guest speakers! Follow them on their social media Lilly's Mobile Grooming . For more grooming tips, insights, and stories, check out our website at ⁠⁠⁠The Daily Groomer⁠⁠⁠ . Join the pack and be part of ⁠⁠⁠⁠The Daily Groomer Community⁠ !

Sep 13, 2024

After Hours Episode #46: In our latest episode of After Hours, I sit down with Stacey Marie Fetterman to dive into the importance of clear policies and procedures in grooming. We discuss the notorious "Doodlegate" incident, customer education, and the value of effective communication. Stacey shares insights on canine nutrition and building relationships with vets, while we both reflect on the unique challenges of grooming doodles. Join us as we share tips worth trying to improve your grooming practice, along with ways to improve the bond with your clients.

Sep 11, 2024

Summary In this episode of The Daily Groomer, I sit down with veteran business owner Shannon O'Dore of Aussie Mobile Pet Grooming. We go in-depth into the challenges and rewards regarding hiring and training groomers through variable market conditions, offering medical benefits, and advertising-strategies, including Google Ads. Shannon discusses her epiphany to getting a mobile grooming business up and running, how she successfully hires and how she weathered her franchise through the tough economic times. You definitely won't want to miss the wealth of information shared from this seasoned groomer who has prospered for over 15 years! Timestamps 06:45 Boost your visibility with targeted Google Ads. 18:34 Inquiries for job availability and qualifications process. 25:04 Training for groomers: 410 hours over 2 weeks 33:41 Groomer commission varies by experience and level. 39:31 Quarterly reviews for rookie skill development. Stay connected with our guest speakers! Follow them on their social media Shannon O’Dore . For more grooming tips, insights, and stories, check out our website at ⁠⁠⁠The Daily Groomer⁠⁠⁠ . Join the pack and be part of ⁠⁠⁠⁠The Daily Groomer Community⁠ !

Sep 4, 2024

Summary In this episode of The Daily Groomer, I sit down with two incredible women in the grooming industry, Donna Sheehey and Sandy Stow. We dive deep into the importance of treating groomers like partners, creating a "groomers first culture," and the journey of Zoom in Grooming's rapid growth. We also touch on overcoming challenges like the Covid pandemic and supply chain issues, and the benefits of a non-groomer franchise model. Tune in for an inspiring conversation about maintaining enthusiasm, quality service, and building a successful, supportive business landscape. Timestamps 03:55 Formation of franchise company 12:21 Initial struggles, overcoming shortages, and demonstrating perseverance 25:35 How to ensure quality of non-groomer staff? 31:42 Groomers going the extra mile for pet care 40:30 How Zoom training promotes positivity and effective engagement Stay connected with our guest speakers! Follow them on their social media Sandy Stow and Donna Sheehey . For more grooming tips, insights, and stories, check out our website at ⁠⁠⁠The Daily Groomer⁠⁠⁠ . Join the pack and be part of ⁠⁠⁠⁠The Daily Groomer Community⁠ !

Aug 30, 2024

After Hours Episode #45: In our latest episode of After Hours, my guest Rebecca Burgard and I dive into everything from zodiac signs and humorous deflection tactics to starting a grooming business and the importance of networking. Get insights on managing boundaries, social media, and cultivating an entrepreneurial mindset. Plus, we share our excitement for the upcoming Groom Expo in Hershey and discuss Rebecca’s commitment to a 75-day water challenge. Whether you're a grooming pro or just curious, this episode offers valuable tips and heartfelt stories. Don’t miss it!

Aug 28, 2024

Summary In our recent episode of The Daily Groomer, I had the pleasure of chatting with Lucas Kempen, the creative mind behind Ruff Revolution Mobile Pet Grooming. We took a deep dive into the fascinating world of mobile cat grooming, where Lucas explained why creating a cozy, sound-controlled space for cats can make all the difference. He also shared his inspiring journey from working in corporate salons to winning the top grooming business award in 2024. We touched on everything—pricing, services, and why regular cat grooming is essential, plus some invaluable training tips. Whether you're a seasoned groomer or just curious, Lucas's insights are a must-hear. Don't miss out on what could be the future of grooming! Timestamps 06:11 Personality crucial for successful cat grooming 11:19 Cats feel secure in small, controlled environment 20:06 Dog grooming costs $135, cat grooming $165 22:16 Regular grooming is essential for cats' well-being 29:12 Explore intro courses to test and learn Stay connected with our guest speakers! Follow them on their social media Ruff Revolution Mobile Pet Grooming . For more grooming tips, insights, and stories, check out our website at ⁠⁠⁠The Daily Groomer⁠⁠⁠ . Join the pack and be part of ⁠⁠⁠⁠The Daily Groomer Community⁠ !

Aug 23, 2024

After Hours Episode #44: In our latest episode of After Hours, I had the pleasure of hosting the amazing Sierra Goodfellow! We dive into the chaos of pet mix-ups, share stories from the Super Zoo event, and talk about the journey of self-acceptance with tattoos. Sierra opens up about compassionate grooming for senior dogs and the power of owning your own business. Plus, we laugh about a funny incident with a dog named Cooper and explore the importance of continuous learning. Tune in for a heartwarming and insightful conversation with one of the grooming community's finest!

Aug 21, 2024

Summary In this episode of The Daily Groomer, we had the privilege of speaking with Dana and Jordan Hunt of Bathewell mobile pet spa in Tulsa, Oklahoma. We delve into their mission to create meaningful careers for pet stylists, the impact of COVID-19 on the grooming industry, and Dana's upcoming maternity leave. We also explore how they manage financials, their decision to go mobile, and their innovative growth strategies. Plus, you'll get insights on their website and social media presence. Enjoy this wonderful, feel-good and educational episode — perfect for the pet grooming enthusiast or small business advocate! Timestamps 10:24 Establishing personal relationships helped secure business financing 14:54 Neighbor referrals accelerate local business growth 20:52 New van brings quick increase in demand 29:53 Striving for balance and consistency in work 37:29 Grooming industry stigma changing due to Covid Stay connected with our guest speakers! Follow them on their social media @bathewellmobilepetspa . For more grooming tips, insights, and stories, check out our website at ⁠⁠⁠The Daily Groomer⁠⁠⁠ . Join the pack and be part of ⁠⁠⁠⁠The Daily Groomer Community⁠ !

Aug 16, 2024

After Hours Episode #43: In our latest episode of After Hours, I'm joined by the phenomenally talented Anaïs Hayden. We discuss both the creative grooming world beyond poodles and the journey of self-criticism and controversy surrounding her, plus the community she's built. From managing negativity to parenting woes and intimate health, we get real about it all. Anaïs opens up about her career/mom balance, her viral creative work, and the recognition she finds at conventions. Plus, we're giggling over our kinky groomer group. Join me for this really honest, heartfelt chat with one of grooming's most vibrant voices.

Aug 14, 2024

Summary In our recent episode of The Daily Groomer, I spoke with Dr. Marty Becker, America's veterinarian and founder of Fear Free. We delve into the transformative world of Fear Free certification and its profound impact on the emotional well-being of pets during grooming. Dr. Becker shared insights on making grooming a stress-free experience for pets, with tips like using treats, soothing scents, and soft music. From his inspiring career path to the future of Fear Free in mainstream media, this conversation is packed with invaluable tips and forward-looking predictions. You won't want to miss this engaging and heartwarming discussion! Timestamps 03:38 Fear Free: Importance, Meaning, Certification, Origin 12:24 Groomers noticing signs of pet stress. 18:07 Change grooming mindset for fear-free pets. 21:09 Pet grooming perspective of stress management techniques. 36:02 New technology upgrades benefit pets and owners. Stay connected with our guest speakers! Follow them on their social media @fearfreepets . For more grooming tips, insights, and stories, check out our website at ⁠⁠⁠The Daily Groomer⁠⁠⁠ . Join the pack and be part of ⁠⁠⁠⁠The Daily Groomer Community⁠ !

Aug 9, 2024

After Hours Episode #42: In our latest episode of After Hours, I had the pleasure of hosting the incredible Marcell Woosley. We dived into dog grooming as we spoke about its trials and tribulations. Marcell shared her experiences as a mobile groomer and salon owner, navigating the ups and downs of extreme weather conditions. She also discussed how creating work-life balance is very important to her; finding good team members does not come easy especially if you want to have someone who can take your spot with good grooming skills. Additionally, Marcell talked about her rural life style where she has fruits and vegetables in her garden while also raising animals. This is the perfect episode for anyone who wants insights into the grooming industry or entrepreneurship or just leading a satisfying life. Keep on growing and keep on grooming until next time!

Aug 7, 2024

Summary In this episode of The Daily Groomer, we had the privilege of speaking with Brandie Gitzendanner, the powerhouse behind The Paw Spa Elite, to discuss the incredible journey of growing her grooming business from one to four salons. We delve into the family dynamics that make her team so unique, the challenges of expansion, and her success with social media strategies. Brandie also shares her secrets for hosting community events and boosting engagement. Tune in for insightful tips on managing a thriving grooming business and mastering social media marketing! Timestamps 12:35 Success requires embracing discomfort, leveraging social media. 17:23 Consistency breeds trust and long-term success. 19:43 Leverage network, social media for business growth. 24:52 Transition from Facebook to other channels, checklist. 37:40 Emailing dog-related vendors to collaborate on event. Stay connected with our guest speakers! Follow them on their social media The Paw Spa Elite . For more grooming tips, insights, and stories, check out our website at ⁠⁠⁠The Daily Groomer⁠⁠⁠ . Join the pack and be part of ⁠⁠⁠⁠The Daily Groomer Community⁠ !

Aug 2, 2024

After Hours Episode #41: In our latest episode of After Hours, my guest Jayne Gallagher and I dive into a wide range of topics, from the importance of perspective in facing life's challenges to the physical demands of dog grooming. We share personal stories about overcoming obstacles, discuss the impact of social media, and even touch on some humorous anecdotes. Jayne opens up about her experience with grief and how it changed her outlook on life. We also explore the significance of self-care, healthy coping mechanisms, and the value of mentors in our lives. Join us for a heartfelt and insightful conversation.

Jul 31, 2024

Summary In our recent episode of The Daily Groomer, we had the privilege of speaking with Mary Kathryn Kent, the inspiring owner of "All Four Paws" in Johnston, Rhode Island. We discussed about her journey from battling ovarian cancer as a teenager to building a thriving dog grooming business. Mary shares her tips on grooming tools, mobile vans, and managing a successful team. We cover everything from her passion for calming anxious dogs to her future plans for expansion. Mary’s story underscores the power of perseverance and strategic thinking in achieving business success. Join us for a heartfelt and motivational conversation with a true fighter and entrepreneur. Timestamps 13:02 Struggling Through Chemotherapy 29:12 Started with lower prices to build clientele 35:13 Shared space led to successful business collaboration 40:23 Entrepreneur expands with mobile vans to minimize expenses 51:16 Achieving dreams: truck, house at 26 Stay connected with our guest speakers! Follow them on their social media All Four Paws . For more grooming tips, insights, and stories, check out our website at ⁠⁠⁠The Daily Groomer⁠⁠⁠ . Join the pack and be part of ⁠⁠⁠⁠The Daily Groomer Community⁠ !

Jul 26, 2024

After Hours Episode #40: In our latest episode of After Hours, we sat down with Ashley Hanvey, an experienced groomer transitioning from traditional salon-based grooming into mobile grooming. We talk about our different learning styles in grooming, dive into some of the woes of a toxic workplace, and talk about envy in the industry. Ashley shares her journey from salons into her passion for mobile grooming and her groundbreaker course, "Don't Grab the Beard.". We will also touch on the importance of personal relationships with clients and the future of grooming education. This will be a soulful conversation, full of insight and laughter, under the umbrella of common passion for keeping our furry friends happy and healthy!

Jul 24, 2024

Summary In our recent episode of The Daily Groomer, we had the privilege of speaking with John Hewitt, the former founder and CEO of Hewitt Tax and Liberty Tax, now leading Zoom and Grooming. We dive into the challenges and strategies of growing a mobile grooming business, from scaling operations to franchise management. John offers invaluable insights on acquiring and retaining talent, the advantages of franchising, and the importance of a strong company culture. Plus, don't miss out on his special offer for a free copy of his book "I Compete." Whether you're an aspiring groomer or a seasoned pro, this episode is packed with wisdom. For anyone looking to expand their grooming business, John's expertise offers essential lessons on achieving sustainable growth. Timestamps 03:06 Following the System is Key to Success 08:17 The Pitfalls of Geographical Expansion in Franchising 14:54 Mobile grooming businesses expand, few franchise concepts 21:14 Franchise benefits: brand, growth, and referrals 29:40 Retention strategies for groomers: benefits, culture, commission 35:15 Target audience shapes franchisee and location decisions Stay connected with our guest speakers! Follow them on their social media Loyalty Brands . For more grooming tips, insights, and stories, check out our website at ⁠⁠⁠The Daily Groomer⁠⁠⁠ . Join the pack and be part of ⁠⁠⁠⁠The Daily Groomer Community⁠ !

Jul 19, 2024

This one is deep... It's all about the grief process. I share some of my favorite tips, mindsets, and quotes on how I get through grief. I had to keep it real... but it’s a GOOD ONE!!

Jul 17, 2024

Summary In our recent episode of The Daily Groomer, we had the privilege of speaking with Ada Lopez, the driving force behind Dog Groomer Academy in Orlando, Florida. Ada's commitment to grooming excellence and business acumen shines through her holistic approach to grooming education. The biggest takeaway was the emphasis on financial literacy and business skills alongside grooming techniques. Ada advocates for fair compensation, client communication, and comprehensive financial education for groomers. Her academy's curriculum sets a new standard in the grooming industry, empowering groomers to thrive as skilled professionals and successful entrepreneurs. Don’t miss this enlightening discussion on launching successful careers in dog grooming! Timestamps 08:31 Learning dog grooming: repetitive, step-by-step process. 11:30 Grooming dogs based on client instructions and feedback. 24:20 Prepare for entrepreneurship with informed financial planning. 32:59 Demanding accountability and fairness in work relationship. 36:59 Teaching safety and monitoring dogs' behavior effectively. Stay connected with our guest speakers! Follow them on their social media Dog Groomer Academy . For more grooming tips, insights, and stories, check out our website at ⁠⁠⁠The Daily Groomer⁠⁠⁠ . Join the pack and be part of ⁠⁠⁠⁠The Daily Groomer Community⁠ !

Jul 10, 2024

Summary In our recent episode of The Daily Groomer, I had the pleasure of speaking with Kay Richmond, a visionary entrepreneur reshaping the pet grooming landscape with her business, AZ Stylist. We discussed how this model empowers groomers while stabilizing the business itself, providing autonomy without the usual startup risks. Kay's emphasis on clear pricing structures, effective communication, and adaptability stood out as key lessons for groomers and entrepreneurs alike. Her story highlights the transformative power of innovative business models in the grooming industry. Join us as Kay reveals how strategic decisions and a focus on quality service have sculpted her successful career in the competitive grooming industry. Timestamps 08:06 Networking and growing clientele without spending money. 22:44 Client relationships in pet business require compromise. 34:49 Started as skilled labor, transitioned to business. 41:46 Hobby vs business mindset: balancing work-life. 45:05 Share a must-have product or tool. Stay connected with our guest speakers! Follow them on their social media @azpetstylist . For more grooming tips, insights, and stories, check out our website at ⁠⁠⁠The Daily Groomer⁠⁠⁠ . Join the pack and be part of ⁠⁠⁠⁠The Daily Groomer Community⁠ !

Jul 5, 2024

Summary In our recent episode of After Hours, we spoke with Kody Nance, the owner of That Dog Lady Mobile Grooming. That Dog Lady is a top-notch mobile grooming service that brings a modern grooming salon right to your doorstep. With 13 years of experience as a dog groomer, Kody shares her valuable knowledge and expertise, making her a standout in the mobile grooming industry. Tune in to our podcast to hear more about Kody's journey and insights!

Jul 3, 2024

Summary In our recent episode of The Daily Groomer, I spoke with Nicole Doherty, an inspiring entrepreneur who transitioned from being a stay-at-home mom to launching Pooch Parlor, a thriving mobile grooming business with five vans and a storefront in Westchester, New York. Nicole shared how hiring an organized receptionist manager transformed her business by allowing her to focus on grooming and expansion. She highlighted the importance of strategic pre-booking, fair pricing, and maintaining strong client relationships. Tune in for insights and inspiration on growing a grooming enterprise with heart and savvy! Timestamps 05:39 Videos of services before disclosing prices approach. 10:06 Discussing the process of acquiring vans for business. 15:34 Carefully hand-pick employees for specific culture. 21:38 Groomers paid hourly at salon, commission in van. 37:08 Enthusiastic endorsement of unique grooming business. Stay connected with our guest speakers! Follow them on their social media @pooch_parlor . For more grooming tips, insights, and stories, check out our website at ⁠⁠⁠The Daily Groomer⁠⁠⁠ . Join the pack and be part of ⁠⁠⁠⁠The Daily Groomer Community⁠ !

Jun 28, 2024

After Hours Episode #37: Shannon catches you up on everything you missed from Petquest, the weekly gossip, and more!

Jun 26, 2024

Summary In our recent episode of The Daily Groomer, I spoke with Jean Marie Arellano, a former improv comedian turned successful mobile grooming business owner with seven vans in southern California. Jean shared her innovative approach to grooming, using eco-friendly vans powered by solar energy and lithium batteries, setting new industry standards. She emphasized fair pricing, recurring revenue models, and strong client relationships. Jean's story is a testament to innovation and sustainability in grooming. Don’t miss her tips on valuing your services and engaging with the community, only on this episode of The Daily Groomer. Timestamps 08:09 Prefer to hire experienced Petco/PetSmart refugees. 16:38 Innovative approach solves grooming challenges effectively. 21:10 Finance vans for business growth and flexibility. 24:02 Setting prices high initially avoids frequent increases. 30:46 Comparison of client relationships in mobile vs. brick-and-mortar. Stay connected with our guest speakers! Follow them on their social media Vanity Fur Mobile Pet Salons . For more grooming tips, insights, and stories, check out our website at ⁠⁠⁠The Daily Groomer⁠⁠⁠ . Join the pack and be part of ⁠⁠⁠⁠The Daily Groomer Community⁠ !

Jun 19, 2024

Summary In our recent episode of The Daily Groomer, I spoke with Kimmie Calderon, a pioneer in mobile grooming. She shares her journey from physical therapy to rolling out a thriving grooming empire. We'll tackle the ins and outs of brand promotion, the tricky business of discounts, hiring top-notch groomers, and utilizing the right software for seamless operations. Plus, Kimmie reveals her approach to community building and marketing strategies that keep her business scaling up. Don't miss this episode packed with insights for aspiring and current groomers alike! Timestamps 06:01 Embrace sharing, find support, lean on experts 09:35 Attracting talent and clients for new business 17:15 Platform support, ad algorithms, targeting engagement strategies 31:01 Recognize, respect, and reward talented groomers 36:21 Groomers educate pet parents to prevent matting Stay connected with our guest speakers! Follow them on their social media Zoomin Groomin - Nanuet, NY . For more grooming tips, insights, and stories, check out our website at ⁠⁠⁠The Daily Groomer⁠⁠⁠ . Join the pack and be part of ⁠⁠⁠⁠The Daily Groomer Community⁠ !

Jun 14, 2024

🎉 BIRTHDAY FEEL GOOD EPISODE 🕺

Jun 12, 2024

Summary In our recent episode of The Daily Groomer, I spoke with Ashlee Jewkes, an expert in grooming aggressive dogs. With over a decade of experience, Ashlee has developed a keen understanding of canine behavior. She emphasized the importance of trust and respect, advocating for one-on-one sessions to ensure safety and personalized care. Ashlee shared that with empathy and patience, about 80% of aggressive dogs show significant improvement over time. Her insights provide valuable guidance for groomers handling challenging pets. Tune in to learn how empathy and skill can transform even the most challenging grooming session into a success story. Timestamps 08:32 Importance of educating clients on proper pet care 11:15 Assess dog behavior through owner interaction and grooming 19:34 Recommendations for handling grooming aggressive dogs effectively 23:30 Setting prices for grooming aggressive dogs—unique challenge. 34:43 Seek help from an experienced groomer directly Stay connected with our guest speakers! Follow them on their social media @calidreamgrooming! For more grooming tips, insights, and stories, visit our website at ⁠⁠⁠The Daily Groomer⁠⁠⁠ . Then, Join the Pack at ⁠⁠⁠The Daily Groomer Community

Jun 7, 2024

After Hours Episode #35: Shannon and Laura Jayne sit down to talk EVERYTHING. And I mean everything... this is a LONG one 😂

Jun 5, 2024

Summary In our recent episode of The Daily Groomer, I spoke with Chris and Emily Elias, founders of a luxury mobile grooming service. With over 15 years of experience, they shared insights into pricing strategies in the pet grooming industry. Chris emphasized adjusting prices based on supply and demand, while Emily highlighted the importance of empathy alongside profitability. They discussed their own pricing evolution and predicted a shift towards mobile grooming over traditional shops. Their advice offers valuable guidance for grooming professionals looking to navigate pricing effectively. Join us as we uncover how The Ruff Life Mobile Grooming scales their business and maintains its unique edge in a competitive market. Timestamps 10:30 COVID led to mobile industry growth retention 24:44 Professional services should be valued equally 26:16 Customer loyalty outweighs small cost differences 29:33 Earn client trust through consistent positive reviews 32:07 Social media presence signals success for businesses Stay connected with our guest speakers! Follow them on their social media The Ruff Life Mobile Grooming . For more grooming tips, insights, and stories, visit our website at ⁠⁠⁠The Daily Groomer⁠⁠⁠ . Ready to dive deeper? Join the pack and be part of ⁠⁠⁠The Daily Groomer Community !

May 31, 2024

After Hours Episode 34: It's summer so you know what that means?? Gemini season!! Shannon talks about how to prepare for a summer of grooming, taking vacations, summer policies and even bartering. Get more grooming content online at thedailygroomer.com

May 29, 2024

Summary In our latest episode of The Daily Groomer, I had the privilege of speaking with Arielle Scavnicky, founder of the Cleveland Grooming Academy. With 14 years of grooming experience and double certification as a Master Groomer, Arielle shared insights on the importance of proper education and hands-on learning in the grooming industry. She emphasized the need for comprehensive programs, like her academy's 300-hour course, which covers everything from bathing to styling. Arielle believes grooming is both an art and a science, requiring attention to detail and continuous learning. She also stressed the significance of quality tools and certifications for groomers. Our conversation shed light on the evolving standards of grooming education and its impact on the industry. Timestamps 03:50 Digital education, pros and cons, grooming school 07:34 Specializing in hand stripping for dog grooming 13:06 Enthusiastic comments on dissecting grooming kit contents 16:09 Debating certifications' impact on grooming industry outcomes 19:18 Encouraging students to stay informed and connected Stay connected with our guest speakers! Follow them on their social media @cleveland_grooming ! For more grooming tips, insights, and stories, visit our website at ⁠⁠⁠The Daily Groomer⁠⁠⁠ . Then, Join the Pack at ⁠⁠⁠The Daily Groomer Community

May 24, 2024

After Hours Episode #33: Jane Gallagher is BACK! Shannon and Jane talk all about breed standards, burnout, once a years, and the dawn groomers!

May 22, 2024

Summary In this episode of The Daily Groomer, I sit down with the dynamic duo, Monica and Shannon Delafuente, owners of a successful mobile and salon grooming business in Chicago. We discuss their journey from corporate grooming to launching their own business, how they manage growing demand, and the importance of education, top-quality tools, and employee satisfaction. Key topics include strategies for preventing burnout, motivating staff with high commissions, and their involvement in animal rescue. They also share their community-focused approach and future expansion plans. Tune in for valuable insights and inspiring stories from these innovative entrepreneurs. Timestamps 00:00 Entrepreneurial advice and origins of business 03:40 Successful business owners transition from corporate to private 14:33 How do you keep your employees happy? 21:30 Initial doubts led to successful pricing strategy 34:52 Communication and understanding key for groomers' success Stay connected with our guest speakers! Follow them on their social media ⁠⁠What A Wonderful Woof Chicago⁠⁠ For more grooming tips, insights, and stories, visit our website at ⁠⁠The Daily Groomer⁠⁠ . Then, Join the Pack at ⁠⁠The Daily Groomer Community

May 17, 2024

After Hours Episode #32: Claudia Castellanos sits down with Shannon to talk mobile grooming! We talk about opening a mobile salon, DIY, & building up mobile experience.

May 15, 2024

Summary In this enlightening episode of The Daily Groomer, join me, Alex Martin, as I dive into the bustling world of salon ownership with the dynamic duo, Doug and Lisa Meyers. We'll explore the intricacies of customer rebooking tactics, the fairness of employee commission structures, and the nuts and bolts of transforming a grooming salon into a thriving business. Grab your notepads, fellow groomers, as the Meyers share invaluable insights from their journey to a remarkable monthly revenue. Got dreams of salon success? Don't miss this insider look at the grooming game. Timestamps 00:00 Couple bought a salon, easier than construction. 06:04 Evaluating a business opportunity before making a decision. 08:55 Owner was friends, guilt feeling, successful business. 11:18 Prospective entrepreneurs inquire about financial options and processes. 16:25 Upgraded dryers for quicker dog drying process. 18:57 Grooming prices started at $44, now $60. 21:41 Maintain same schedule, software, and handwritten logs. 25:19 Salon purchased for $50k, revenue improving. 27:00 Impressive progress; essential grooming tool for Lisa. 30:31 Impressed and appreciative, thanks for sharing.

May 10, 2024

After Hours Episode #31: Amy Paddock joins Shannon all the way from Newfoundland, Canada to talk all things handling, energy, and learning!

May 8, 2024

Summary On today's episode of The Daily Groomer, we're joined by Michael Hill, founder of Well Groomed Pets, who shares invaluable insights on managing costs, the benefits of hourly wages, and the responsibility of groomers in pet wellness. We delve into leveraging technology for business efficiency, and Michael introduces his 50-point canine wellness check system that's revolutionizing the industry. Prepare to be inspired by Michael's paradigm shift from just grooming to comprehensive canine care, and learn how you can make a meaningful impact in your grooming business and beyond. Join us for this enlightening session with Michael Hill! Timestamps: 00:00 Podcast host interviews franchise founder on grooming. 06:20 Veterinarians reactive, groomers proactive in pet health. 08:57 Controversy over grooming's role in pet health. 11:53 Non-professionals can train to monitor pet wellness. 14:12 Amazing collaboration for pet care industry success. 17:41 Dog groomers use calipers to monitor lumps. 21:52 Franchise revenue validates market demand, consider costs. 26:31 Balancing revenue, cost, and animal wellness in grooming. 28:00 Delegate, focus, grow: key to business success. 32:04 Over 2 million canine wellness data points. 36:00 Indie stores not in competition, enough demand. 36:45 Grateful for industry insights, eager for more.

May 3, 2024

After Hours Episode #30: Coming at you LIVE from Virginia with Josh Davis to recap the week in mobile grooming!

May 1, 2024

Summary In this eye-opening episode of The Daily Groomer, I chat with the legendary John Hewitt about the transformative power of exceptional customer service in the pet industry. We delve into John's innovative strategies for ensuring customer satisfaction, his journey with Zoom and Groom, and his insights on pricing models that foster loyalty and success. Plus, John offers a generous giveaway for our listeners. Don't miss this deep dive into building a thriving mobile grooming empire with one of the titans of franchising. Tune in for invaluable advice that could change your grooming business forever! Timestamps: 00:00 Built successful tax chain in US, Canada. Competed, thrived. 04:24 Loyalty brands offers business support and experience. 09:48 Curiosity about pet industry acquisition process summarized. 13:44 Entrepreneur focused on expanding in pet industry. 14:53 Mobile business vs. retail: key differences? 18:49 Inquiring about van layout, scaling, and marketing. 23:46 Franchisees take calculated risks, love pet industry. 27:21 Experienced business student emphasizes inspecting expectations. 28:27 Inspect expectations, seek customer feedback for accuracy. 35:06 Most groomers fail to ask for referrals. 36:26 Resolved issue of asking for referrals effectively. 41:42 John, truth speaker, shares wins and mistakes. 45:30 Manager returns money, avoids future customer issues. 46:21 Incorporate cost of spoilage into service fees. 50:07 Customer retention improves when problems are solved.

Apr 26, 2024

After Hours Episode #29: Shannon gives a recap of the weekly grooming gossip!

Apr 24, 2024

Summary: Welcome to The Daily Groomer! I'm your host, Alex Martin, and today we're diving into the meticulous world of cat grooming with the founders of Happy Cat, Chris Raimo and Hillary Lanning. We unravel the delicate art and necessity of feline grooming, debunk myths, and explore how Happy Cat Hotel caters to our whiskered friends' well-being. Timestamps: 00:00 Demand for extended cat care led to hotel concept. 05:50 Education needed for routine cat grooming services. 09:12 Cats need grooming and specialized care. 10:05 Groomers play proactive role in pet wellness. 13:50 Successful cat grooming requires passion and skill. 18:02 Grooming cats is both technical and spiritual. 22:18 Cats can be like dogs, but not. 25:24 Special tools and consultations for cat grooming. 29:34 Solving severe cat allergies through bath routine. 32:16 Pet grooming benefits pets and owners, health-wise. 36:50 Praise for cat grooming business, future interview. 37:54 Can be both a dog and cat person.

Apr 19, 2024

After Hours Episode #28: Shannon and Vanessa talk all things life, love, creating grooming, and the pursuit of happiness!

Apr 17, 2024

Summary Welcome to The Daily Groomer! I'm your host, Alex Martin, and today I'm joined by Rian Thiele, co-founder of Pet Evolution. We dive into the dynamic world of pet grooming, discussing how self-serve dog washes shape the grooming industry and opening up about the holistic approach to pet care. Join us as we explore the importance of early health detection, the success behind Pet Evolution's mobile nail trimming service, and the impressive results of their membership program. It's all about enhancing our pets' lives through thoughtful nutrition, grooming, and fostering strong community ties. Tune in for some truly insightful tales of tails! Timestamps: 00:00 Founder started pet food store to address allergies. 05:28 Full service pet grooming, self-service dog washing. 06:56 Switching pet food can alleviate allergies. 10:58 Discussing pet nutrition and health benefits. 16:27 Pet grooming builds relationships and shows care. 17:47 Discussing retail-centric membership model's impact and potential. 23:04 Self-serve washing benefits pet grooming business. 24:12 Questioning self-service dog wash on company's website. 27:52 Mobile pet grooming service expands during COVID. 32:12 Start with nail trim services, gather feedback. 34:48 Embrace collaboration, it's a win-win situation.

Apr 12, 2024

After Hours Episode #27: Alyssa and Shannon dive into the world of creative grooming!

Apr 10, 2024

Summary Hey, fellow groomers and pet enthusiasts! I'm Alex Martin, your host for The Daily Groomer, and in today's episode, the inspiring Miki Gayle joins us. Miki's journey from taking over a rundown boarding facility to creating the flourishing Alpha Pet Resort is a must-hear. We'll dive into how aesthetics, relationships, and smart additions like grooming and training services can transform a pet business. Join us to discover the power of evolving services, learning from peers, and embracing social media. Get ready for an insightful conversation on growth, community building, and the art of grooming success! Timestamps: 00:00 Man responds to dog ad, starts business. 06:05 Turning facility into inviting dog-friendly environment. 07:25 Improving facilities for dogs; aesthetic and process changes. 11:07 Started grooming, learned from others, improved techniques. 13:12 Finding skilled groomers can be difficult. 17:22 Dog park had no bather, dogs got muddy. 21:59 Dog experts suggested learning via social media. 24:16 Use social media to showcase dogs at facility. 27:55 Considering expanding our rural business; potential growth. 29:34 Compliments on social media, website, and resort.

Apr 3, 2024

Summary Hey, Alex Martin here! On today's episode of The Daily Groomer, we're diving into the savvy business insights of Jackie Kilgore, founder of Paw City Pet Care. Jackie shares her journey from pet sitting to launching three grooming salons with a unique, stress-free approach. We'll uncover how bath dogs boost profitability, the smart overlap of grooming and pet sitting services, and tips on building trust to grow your client base. Jackie’s inspirational story is all about optimizing operations and a long-term mindset. Tune in to learn how you can finesse your grooming business for success! Timestamps 00:00 Started independent pet sitting, then partnered up. 06:06 Boldly taking chances pays off, creating success. 08:23 Pandemic led to pet grooming services. 11:56 Added second groomer, met special needs demand. 14:08 Sent messages, events, and suspense for clients. 18:59 Exploring business model for dog grooming utopia. 22:18 Different markets: dedicated salon vs pet sitting. 23:26 Promoting pet sitting alongside grooming services. 29:00 Signed lease, renovated salon, attracted new clients. 31:03 Build reputation, trust, and word-of-mouth advertising. 34:29 Free nail trimming as a client magnet. 36:53 Jackie, you're the best, a rock star.

Mar 29, 2024

After Hours Episode #26: Jess and Shannon get DEEP! Talking all things marketing, authenticity, and mobile grooming.

Mar 27, 2024

Summary In this episode of The Daily Groomer, I, Alex Martin, dive deep with grooming industry mavens Chris Lacquement and Ben into the heart of pet grooming entrepreneurship. We explore the power of customer retention, the effectiveness of word-of-mouth marketing, and the delicate balance between traditional and competitive grooming. Chris shares insights on fostering team growth, and both guests highlight the tactics they use for expanding their thriving grooming empire. Listen in as we uncover the secrets to not just running a successful grooming business but elevating the industry standard. Timestamps: 00:00 Old school grooming apprenticeship taught quality work. 08:43 Offered opportunities, no chasing, respecting individual choices. 10:36 Encourages growth, avoids limitations, values individual progress. 19:03 Modify breed-specific grooming techniques for faster results. 23:57 Efficient processes, challenges in hiring groomers. 26:07 Grooming process ensures consistent look for all dogs. 36:03 Business requires sacrifice, focus, and understanding. 37:04 Starting a business is overwhelming and complicated. 44:07 Delegated grooming work surpassed low expectations. 50:36 Balancing work, life, and video creation challenges. 52:52 Building a store, clashing with established methods. 01:00:59 Corporate work may entail low pay, grooming jobs pay more. 01:03:31 Mobile industry growth and small business challenges.

Mar 23, 2024

After Hours Episode 25: Shannon talks all things mobile, self confidence, and pricing with her friends Harley and Hannah.

Mar 20, 2024

Summary Join me, Alex Martin, on this powerful episode of The Daily Groomer, as we walk with Angela Thompson through her inspiring journey from addiction to entrepreneurship. Angela opens up about her past challenges and how embracing the art of grooming helped her carve a path to recovery. We delve into the nuances of mobile pet grooming, her commitment to pet comfort, and her advocacy for those battling addiction. Don't miss this story of transformation and triumph within the grooming world, reminding us all about the power of second chances and the healing companionship of animals. Timestamps 00:00 Alex welcomes Angie, tells her relatable story. 05:07 Heartbreaking experience caring for abused animals. 06:49 Struggling with addiction, working with animals intermittently. 11:34 Spent time in prison, got arrested twice. 14:57 Gained valuable experience from challenging dog grooming. 17:09 Girls pushed me to open grooming business. 20:52 Lopsided business deal leads to newfound confidence. 23:35 Adapting to change, overcoming doubts, thriving business. 28:48 Mobile grooming: higher prices, house call start. 30:25 Spa-like dog grooming with unique extras. 33:24 Honesty, open-mindedness, willingness in overcoming addiction. 37:00 Grateful for inspiring story, contact info available.

Mar 15, 2024

After Hours Episode 24: Shannon Wynings Roberts quickly recaps her trip out to Atlanta for Groom'd & most importantly opens up the mailbag 📬 Today's questions deal with all things groomer burn out, mobile grooming, and injuries. Email us your questions to answer live on the next one! Stories@thedailygroomer.com

Mar 13, 2024

Summary In today's episode of The Daily Groomer, join me, Alex Martin, as I chat with Samuel Rengifo, a visionary in the pet grooming industry. We'll dive into Samuel's journey from a mobile business to a flourishing brick-and-mortar salon, explore the importance of client education, and discuss the pivotal role of digital tools in scaling a grooming empire. We'll also touch on his commitment to pet well-being and how a heartfelt approach to client communication helps navigate the delicate subject of pricing adjustments. Don't miss this inspiring story of growth, innovation, and the power of caring for our furry friends. Timestamps 00:00 First year in the country, career opportunity. 05:13 Maria creates stress-free dog grooming business. 07:23 Delay in bank wrap due to cost. 11:49 Beginning foundational work led to successful growth. 15:19 Software enabled automated personalized client communication, improving groomer-client relationships. 16:16 Prioritize digital notes for business growth. 21:05 Covering south Florida with multiple groomers for appointments. 22:58 Respect client's time, be flexible with scheduling. 26:50 Regular dog grooming for maintenance and health. 31:22 Concerns about rising costs and maintaining quality. 32:39 Understanding customer needs crucial for customer success. 37:04 Salon became four trucks, rented store in plaza. 41:02 Architect designed salon with dog-friendly park. Safety priority. 43:23 Prioritize dog health and well-being, drive success. 45:56 Sam shows off personalized dog tag concept.

Mar 8, 2024

Episode 23: Shannon Wynings Roberts is live from Groom'd with Morgan Dobbs to talk all things mentorship, energy, and Atlanta.

Mar 6, 2024

Summary Welcome to The Daily Groomer! I'm your host, Alex Martin, and in this episode, we're diving into the entrepreneurial journey with Nick Field, founder of the thriving mobile pet grooming franchise, Furry Land. Nick shares his transition from nightlife ventures to grooming glory, revealing his secrets to scaling up during a pandemic, the value of a strong customer relationship, and the intricacies of managing a nationwide franchise. Join us as we explore the challenges and strategies of grooming business success, employee satisfaction, and the promising future of Furry Land. Don't miss this insightful conversation with a true industry trailblazer! Timestamps 00:00 Worked as web developer, traveled, then returned. 04:12 Transitioned from party guy to successful businessman. 07:20 Struggled to find suitable space for business. 10:55 Enthusiastic support for ambitious business vision and growth. 14:35 Navigating tough business challenges, pushing forward persistently. 19:35 Marketing crucial. Approach varies by city demographics. 23:38 Various marketing options, connections key to success. 25:36 High road retains customers, attracts new ones. 30:47 Work-life balance, flexible, pleasing and enjoyable. 31:44 Groomer burnout is a leading cause. Consider 3 days on, 1 day off. 37:01 Outsource low-cost tasks to save time. Sacrifice money for personal time and balance. 38:51 Outsourcing can save time and increase efficiency. 42:40 Reluctant about cat garment but praises interviewee. 45:17 Franchisees succeeding in making lots of money.

Mar 2, 2024

You are more than enough! Shannon spends some time after hours tonight reminding us that we are ALL more than enough, sometimes we just need to hear it ❤️

Feb 28, 2024

Summary Join me, Alex Martin, on The Daily Groomer as we welcome the esteemed Jennifer Bishop Jenkins, a certified master groomer with a wealth of knowledge on canine coat care. In this episode, we'll dive into the intricacies of the 15 dog coat types, the crucial hair versus fur distinction, and why understanding these differences is key for proper grooming. Jennifer also shares her educational journey from history teacher to grooming expert and her mission to standardize the industry. Tune in for expert tips on caring for every breed's unique coat and get a glimpse into the future of dog grooming education. Timestamps 00:00 Grooming industry needs regulation and standardization. 03:32 Professionals share common understanding in their industry. 09:11 Scientifically based information on dog genetics. 13:04 Dogs with fur that needs proper care. 13:57 Protect guard hairs, remove undercoat, hand stripping. 17:38 Protect dogs' skin with proper grooming and oil. 20:35 Hair care science and market trends summarized. 23:48 Ribbon curl due to strong and weak sides. 29:36 Can wire coat be its own category? 32:00 Educational tool for dog grooming clients. 33:52 Summary: Types of double coats and grooming tips. 36:55 Focus on skin and coat care courses.

Feb 23, 2024

After Hours Episode 21: Shannon gives a recap from a LIVE podcast at Pasadena. Live interviews with groomers on the show floor asking about their favorite products & classes from Pasadena.

Feb 21, 2024

Summary Hey, fellow groomers, it's your host, Alex Martin, and on today's episode of The Daily Groomer, we're sitting down with the mobile grooming maestro, Matt Harwood. From his transition from pizza to pups to managing a fleet of 24 grooming trucks, Matt dives into the nuances of pricing, growing a grooming empire, and why branding is king. Plus, we'll chew over the perks of mobile grooming for you and your furry clientele. Tune in for a masterclass on scaling a grooming business and building lasting customer relationships, all on The Daily Groomer. Timestamps 00:00 From pizza to dog grooming: 20 years journey. 03:26 Traditional shops fading as mobile grooming gains popularity. 07:02 Renting vs. owning; Consider costs and returns. 12:26 Groomers burned out due to COVID workload. 15:13 Benefits for groomers crucial in attracting talent. 16:01 Job candidates use my offer to negotiate. 20:45 "Set minimum price for dog grooming services." 25:25 Client tips generously, business owner provides guidance. 26:12 Maintaining prices offers flexibility to adjust strategy. 30:53 Mobile dog grooming service with multiple discounts. 34:14 Be strategic, pay off, utilize vans wisely. 36:04 Seeking advice for business expansion and gratitude.

Feb 14, 2024

Summary: Hey everyone, it's Alex Martin, and in this episode of The Daily Groomer, I sit down with Sarah Himelstein of Puptown Lounge. We dive into the trials of opening a pet salon, from the dedication it demands to the synergy between grooming, daycare, and boarding services. Sarah shares valuable insights on their unique training program, the evolution of their marketing strategies, and how investing in continuous education and groomer well-being has become a cornerstone of their business. Join us as we uncover the inspiring journey of Puptown Lounge, from its humble beginnings to a flourishing pet care empire. Timestamps: 00:00 Growing pains in family business, changing roles. 03:53 Challenges of family business dynamics and growth. 07:39 Building a salon takes hard work and dedication. 11:21 Daycare and boarding need fixed staff, grooming varies. 16:12 Opened second shop, faced marketing and coaching. 19:55 Embrace failure, seek experts, and diversify efforts. 23:10 Gradual process of task delegation and transition. 24:05 Transitioning from working in to on business. 28:45 Prioritize self-care, address burnout in training program. 31:56 Different experiences in bathing and grooming training. 34:10 Grooming program involves team effort and checks. 39:36 Budgeting allows investment in employee development. 40:38 Incredible journey from basement to multiple salons.

Feb 10, 2024

After Hours Episode 20: Shannon Wynings Roberts and Beth Travinski talk all things: Mental health Embarrassing moments SuperZoo & Pasadena

Feb 7, 2024

Summary In this episode, I'm thrilled to chat with Andrew Fraser, successful entrepreneur and owner of Doggy Zone – a nationally recognized pet care business. We delve into Andrew's journey in the pet industry, Doggy Zone's exciting services, and how diversification has driven their success. We also discuss the significant role of technology in managing different departments and Andrew's unique emphasis on personal growth for his staff. His vision and tenacity serve as an inspiring tale for all entrepreneurs. Tune in to learn his secrets! Timestamps: 01:19 High school dropout found success with dogs. 05:58 Excitement outweighed fear in business transition. 08:24 Started training dogs, rented house, bought own. 11:20 Started with boarding, now offer grooming too. 15:56 Starting a business requires being scrappy, flexible, and customer-focused. Maintaining a high standard of service is crucial. Offering multiple services may be worth it, but what is the key to success? 20:06 High margin in dog training and boarding. Low margin in retail. Economy affecting business. Retail has grown significantly this year. Grooming has lower margin, can improve. 23:22 Cross-selling increases revenue by leveraging trust. Multiple service offerings increase profitability per customer. Technology is crucial for managing diverse modules. 26:49 Emphasis on growth and mindset in company. 28:36 Reward growth, take chances, embrace setbacks. Resilient. 32:17 Reach out to Andrew for an amazing experience.

Feb 2, 2024

After Hours Episode 19: Mailbag Edition! Shannon and Alex answer questions from the audience. Have a question? Send it our way! Stories@thedailygroomer.com

Jan 31, 2024

In this episode of The Daily Groomer, I sit down with Ashley Hanvey, a seasoned mobile dog groomer, to discuss the challenges and triumphs of starting a mobile grooming business. Ashley shares their experiences and insights, covering topics such as finding the right van and equipment, setting rules and boundaries, and the importance of certifications. We also delve into client management, handling difficult dogs, and educating owners on grooming practices. Join us as Ashley offers valuable advice and sheds light on the secrets to success in the world of mobile dog grooming.

Jan 27, 2024

After Hours Episode 18: Shannon Wynings Roberts gives you a little bit of a lighter show tonight! There's been a lot of negative self-talk going around lately, so we just wanted to share that it's okay to just be "okay". Life isn't puppies and rainbows 100%, so we have to learn how to deal with the ups-and-downs and not let it affect our dogs.

Jan 24, 2024

In this episode of The Daily Groomer, I sit down with Denise Heroux, a seasoned groomer and owner of her own successful grooming business for the past 10 years. Denise shares her journey from working as a groomer at a vet clinic to starting her own business. We dive into the essential tools every grooming business owner needs, the challenges of employee management, and the importance of creating a strong internal brand. Denise's wealth of experience and practical advice make this a must-listen for anyone in the grooming industry. Join us for an insightful and inspiring conversation on The Daily Groomer Podcast with Alex Martin.

Jan 20, 2024

After Hours Episode 17: Shannon Wynings Roberts sits down with Chrissy Neumyer Smith to talk all things: Grooming& training at the same time 4 questions to ask dog owners Opportunities for continued education Smash that "Follow" button if you like the podcast! And don't forget to send us an email if you have a story to tell: stories@thedailygroomer.com

Jan 17, 2024

Join me as I chat with the incredibly talented Jovi Wagner. As a second-generation groomer and captain of Groom Team Canada, Jovi shares insights on working smarter, not harder in the grooming industry. We dive into the challenges and successes of managing a busy salon, discuss pricing strategies, and bust the stereotypes around being a dog groomer. Jovi's passion for Irish wolfhounds and beekeeping adds a unique twist to the conversation. Tune in for an inspiring and informative episode that will change the way you view the world of grooming.

Jan 12, 2024

Episode 16: Shannon Wynings Roberts sits down with grooming veteran Mindy Gottesman. She's groomed HUNDREDS OF THOUSANDS of dogs. They talk all things: Career changes as a groomer Pasadena plans How to continue learning as you grow in your career As always, feel free to email us and say hello! stories@thedailygroomer.com

Jan 10, 2024

I get a chance to sit down with Colin Taylor, a highly accomplished groomer who has achieved success both in the United States and internationally. Colin shares his journey in the grooming industry, starting from a young age and eventually living in Hong Kong. He discusses how his time in Hong Kong allowed him to overcome shyness and insecurity. The podcast also touches on Colin's admiration for American confidence and his own willingness to boast about his skills as a groomer. The conversation concludes with reflections on Colin's experiences in different countries and how they have shaped him as a person.

Jan 5, 2024

Episode 15: Shannon Wynings Roberts sits down with the one, the ONLY, Jayne Gallagher to talk all things: Going mobile Starting your career later in life Making every dog feel like a show dog If you want to ask us questions hit us up! stories@thedailygroomer.com

Jan 3, 2024

Summary Join me, Alex Martin, on The Daily Groomer, as we explore Chassy Ward's inspiring journey from corporate limitations to entrepreneurial freedom. Hear how Chassy's dedication to doodle grooming and relationship-building led to her successful transition from a mobile grooming bus to a thriving storefront salon. Discover her team's growth, her approach to leadership, and the tools that keep her salon top-notch. Tune in to this tail-wagging tale of passion, resilience, and savvy business moves. Timestamps 00:00 People interested in dog grooming seek education. 03:08 Excited about grooming tools for dogs. 08:40 Desire for freedom leads to creating Bertha. 10:57 Started bus salon in Arizona, faced challenges. 15:46 Cell phone with local area code, multitasking. 18:20 Grateful for dog’s impact on business growth. 22:21 Transitioned to online scheduling to attract clients. 24:04 Girls worked for me, growth, great leader. 28:45 Individualized accountability and communication for good relationships. 30:39 Commission payments, hourly rates for bathers. 33:02 Groomer Caitlin is crucial to my team. 38:39 Sharp dematting rake prevents dog grooming injuries. 40:17 Positive feedback about the salon's website.

Dec 29, 2023

Episode 14: Shannon Wynings Roberts gives a quick overview of how to crush 2024! She talks all things: The 2024 Grooming Events Schedule How to get your mind right for the new year The importance of consistency and meditation Congrats on completing your year!! If you have any events to add to our list or want to share anything with us, feel free to send us an email: stories@thedailygroomer.com

Dec 27, 2023

Join me as I chat with Lory Belanger, a passionate pet stylist and educator, on this episode of The Daily Groomer. We dive into the world of grooming schools, the importance of continuing education, and the artistry behind being a pet stylist. Lory shares their experiences in the industry, from mentoring new students to explaining the intricacies of coat care to clients. We also touch on the business side of pet styling, as Lory's partner, Dara Forleo, offers invaluable guidance for those looking to start their own salon. Tune in for insights, tips, and a deep appreciation for the art of grooming.

Dec 22, 2023

Episode 13: Shannon Wynings Roberts sits down with Tina Price AKA Steampup to talk all things: 14 dogs in a day?! 450 clients?! How to avoid groomer burnout New hand stripping tool from Russia How to make your salon look new Our favorite equipment You can find Tina everywhere @steampupparlor Want to chat? Reach out to us at Stories@thedailygroomer.com

Dec 20, 2023

Welcome to The Daily Groomer! In today's episode, I sit down with husband and wife, Amanda & Deleon Alford. We dive into their journey of opening up their own salons, Alfred's Angels. We discuss the importance of finding the right clients, the challenges of balancing work and family, and the power of effective communication. We also explore the value of advocating for dogs, the art of grooming, and the difference between corporate salons and Amanda's personalized approach. Join us for an insightful and inspiring conversation on The Daily Groomer!

Dec 15, 2023

Episode 12: Shannon Wynings Roberts sits down with Gabby Edwards and they talk all things: The Pomeranian De-mat Drama Why it’s not your obligation to take every dog Do it quick or do it right? How to change your mentality You can find Gabby everywhere @gabbygroomsntx Want to chat? Reach out to us at Stories@thedailygroomer.com

Dec 13, 2023

In this episode of The Daily Groomer, I am joined by the incredible Loren Hill Mesquita. We dive deep into her journey as a salon owner, specializing in online presence and digital marketing. We discuss the emotional challenges in the grooming industry, the importance of proper training, and the tough decisions of being a business owner. Loren shares her insights on finding happiness in success, setting goals, and achieving freedom in your business. Join us as we explore the highs and lows of this industry and discover valuable tips for growing your own grooming business.

Dec 8, 2023

Episode 11: Shannon Wynings Roberts sits down with Audacious Audi and they talk all things: Asian Fusion tips How to fire a client How to respond to price complaints The Purina Pro Plan recall

Dec 6, 2023

In this episode of The Daily Groomer, I am joined by Dara Forleo, a successful entrepreneur and grooming industry veteran. We dive deep into the world of pet styling and business ownership, discussing the importance of gaining experience and education before starting a business. Dara shares invaluable insights on building a strong foundation, setting intentions, and planning for long-term success. We also explore the resources available to pet salon owners and the challenges they face in finding the right support. Don't miss this episode packed with tips, tricks, and the inspiring journey of Dara Forleo.

Dec 1, 2023

Episode 10: Shannon Wynings Roberts sits down with Laurel Newman to talk all things customer service. They talk about things like: Christmas horror stories Pelted dogs The secret society of chow lovers & more Timestamps: 00:00 Shannon welcomes Laurel to The Daily Groomer. 06:20 New business owner responds to customer's request. 07:19 Tiny six-pound dog causes emotional grooming experience. 10:48 Customers seeking refunds, using emotional tactics. 14:13 Refusing to entertain third strike mentality. 17:20 Holiday stress can be a powerful lesson. 21:29 Dog neglected, sprayed by skunk, got fleas. 26:25 Prejudging loses, see best in every dog. 28:51 Avoid grooming certain dog breeds, except cocker spaniels. 31:42 Allergic reaction to neglected dogs affected health. 34:29 Dog rehomed to friend, improved dog dynamics. 38:10 Acknowledge limits, learn, and take accountability. 44:17 Foot injury leads to use of crystals. 47:17 Confusion, search, found a rock in cheek. 50:24 Removing hair splinters using shear blade technique. 53:21 Facebook and TikTok presence promoting Norris grooming.

Nov 29, 2023

On today's episode of The Daily Groomer, we're talking to the amazing Jess Rona. From her viral Instagram grooming videos to her star-studded clientele and from starting her business in her garage to now owning a salon in LA, Jess shares it all. If you're an aspiring groomer, or just love a good dose of canine cuteness, dive into Jess's tips on branding, facing challenges, and growing a successful business in an unexpected field. Plus stay tuned for her helpful advice on strategies to implement when venturing into the world of social media and her exciting upcoming plans. Check out all of Jess's courses on her website here.

Nov 25, 2023

Episode 9: Shannon Wynings Roberts talks about the holiday season! It's so different for groomers so we it deserves an entire episode. Shannon highlights all the biggest Black Friday / Cyber Monday deals, how to handle those once a year clients, and how to stay positive during all of the chaos! Email us at: stories@thedailygroomer.com for any questions.

Nov 22, 2023

In this episode of The Daily Groomer, we sit down with Jesse Coslov, mastermind behind the successful pet care franchise, The Dog Stop. Since 2009, Jesse has turned The Dog Stop from 1 store to almost 70 across the nation. Join us as Jesse reveals the importance of a unique compensation structure, the magic behind their fear-free certification, and the challenges faced while expanding in a tough industry. Tune in and discover why in the world of grooming and pet care, it’s not all about wagging tails and puppy dog eyes. Learn more about becoming a franchise owner for The Dog Stop at this link here .

Nov 17, 2023

Episode 8: Shannon Wynings Roberts sits down with down to earth groomer and new business owner Jennie Kennelly. They discuss things like: how to price your services why Jennie doesn’t do anal glands Jennie's corporate horror stories

Nov 15, 2023

In this episode, I sit down with the talented Mackensie Murphy, a highly skilled professional groomer with 18 years of experience. We dive into her journey in the grooming industry, from wearing her mom's grooming clothes at trade shows to becoming a successful groomer herself. We discuss the challenges of balancing career and motherhood, transitioning from big cities to small towns, and the importance of being confident in trying new skills. Join us as we explore the world of grooming and gain insights from one of the best in the business.

Nov 10, 2023

Episode 7: Shannon Wynings Roberts sits down with Father Time of Groomfluencers Blake Hernandez, business owner, and comedian Blake Hernandez. They discuss: How to manage running multiple businesses Which certifications are worth it Brand loyalty is more important than you think Mackensie & Blake are friends now? Blake's upcoming events Retro trims are coming back! Reach out to us at stories@thedailygroomer.com with your craziest grooming stories!

Nov 8, 2023

In this episode of The Daily Groomer, I sit down with the incredible Samantha Neitzke-Palya. We dive into the importance of budgeting for education, whether it's live or online. Samantha shares her personal journey from being a groomer to becoming an entrepreneur and the challenges she faced along the way. We discuss the key elements of successful leadership and how to develop an exit strategy for your business. Join us as Samantha shares practical tips and strategies to help groomers thrive in their careers and businesses.

Nov 3, 2023

Happy International Pet Groomers Awareness Week! 🥳 In tonight's episode, Shannon Wynings Roberts gives us a breakdown of what’s going on this week! Tonight's episode includes: - In the trenches with a Matted Doodle - Upcoming events you NEED to be at - My unofficial official Holiday Gift Guide Want to come on the show? Email us! Stories@thedailygroomer.com

Nov 1, 2023

In this episode, Chrissy Neumyer Smith joins me to discuss the importance of customer service and dog safety in grooming. We dive into the potential dangers of dogs jumping during grooming and the need to take grooming seriously to prevent long-term anxiety. Chrissy shares phenomenal advice on approaching dogs with hesitancies and fears, and we explore the intersection of grooming and training. Join us as we uncover the strategies to create great grooming experiences and ensure the well-being of our furry friends. Tune in to The Daily Groomer for insights, tips, and stories to make grooming a positive and stress-free experience for you and your pet!

Oct 31, 2023

Episode 5: Shannon Wynings Roberts sits down with cat grooming extraordinaire Samantha Darcy on a spooky halloween special. They discuss things like: - why cat grooming is so hard - a spooky salon ghost story 👻 - tips and tricks for those looking to learn cat grooming

Oct 27, 2023

Episode 4: Shannon Wynings Roberts sits down with comedian, rapper, and pet groomer Frazel Jefferson AKA The Gunshow Groomer. Some things you'll hear: The good, the bad, and ugly of going live on TikTok Ryan’s Pet Supplies Award drama Customer service truths Avoiding groomer burnout Frazel’s newest creative grooming experiment

Oct 25, 2023

In this episode of The Daily Groomer, I sit down with the incredibly talented Macie Pisa, who shares her inspiring journey in the grooming industry. From her humble beginnings as a bather to becoming a skilled dog groomer, Macie's dedication and passion shine through. We delve into her experiences in building her own salon, finding clients, and navigating the competitive world of grooming. Macie's unique approach of bringing her services directly to the client's home is truly fascinating. Join us as we explore the highs and lows of Macie's career and the invaluable lessons she's learned along the way.

Oct 20, 2023

Episode 3: Shannon Wynings Roberts sits down with business owner, competitor, and social media savant Loren Hill Mesquita. Why you should go to grooming conferences What to know about competitions Stories from 13 years in corporate

Oct 18, 2023

Award-winning pet stylist Jonathan David shares his grooming journey and drops some valuable advice. 'Perfection may seem demanding, but it opens doors you never thought were possible.' Tune in to discover how Jonathan's pursuit of perfection led to grooming success, working with high-profile clients, and even competing on a reality show.

Oct 13, 2023

Episode 2: Shannon Wynings Roberts sits down with Marcia Strong to discuss the biggest news and gossip in grooming today: all after hours. Marcia's worst client ever De-matting show dogs Setting your prices Getting famous on TikTok

Oct 11, 2023

In this episode, we have the incredibly talented Jodi Murphy joining us. Jodi is a nationally certified Master Groomer and a member of Groom Team USA. We dive into Jodi's journey in the grooming industry and how she found the right haircut for her clients that would last. We also discuss the importance of continuous learning, improving skills, and educating clients. Tune in as Jodi shares her experiences, insights, and how she became a successful grooming expert. Don't miss out on this empowering conversation with Jodi Murphy on The Daily Groomer!

Oct 6, 2023

Episode 1: Shannon Wynings Roberts sits down with Stacy Marie Fetterman to discuss the biggest news and gossip in grooming today. The importance of frothing Walmart's new grooming salons Scissoring techniques The incident with Atlas the poodle

Oct 4, 2023

In this episode of The Daily Groomer, I sit down with the incredibly talented and accomplished Anne Francis. We dive into her journey from being a volunteer at an animal shelter to becoming one of the top ten competitive stylists in the US. Anne shares her experiences in grooming competitions, the importance of feedback, and the evolving approach to pet grooming within the industry. We also touch on Anne's win at a rescue competition that led her to adopt a special furry friend. Join us as we explore Anne's inspiring story and passion for grooming on The Daily Groomer.

Sep 29, 2023

Meet your host of The Daily Groomer's newest show: After Hours. In this series, we'll cover the behind the scenes stories of groomers everywhere. If you want to learn exactly what goes down in the salons and vans of your favorite groomers, follow along!

Sep 28, 2023

Mobile grooming, energy practices, and the importance of relationships with dogs.

Sep 21, 2023

00:02:45 Industry passion sparked by a memorable trade show. 00:04:20 Bather to groomer in two weeks. 00:07:57 Options for learning dog grooming techniques and skills. 00:12:19 Understand skin mechanics, behavior, and anatomy. 00:14:15 Invested in mobile grooming van on the spot. 00:17:01 Insights on grooming business for educators. 00:20:57 Attend trade shows, take grooming classes, network. 00:25:30 Expect to do whatever it takes for profit. 00:27:19 Knowing your goals, profits should be prioritized. 00:30:42 Great framework emphasizes professional grooming over taxes.

Sep 12, 2023

Join us as we intro "The Daily Groomer" podcast, your ultimate destination for all things professional grooming! Meet our host, get a glimpse of what to expect in upcoming episodes, and discover the captivating world of grooming through inspiring stories and expert insights. Join our grooming community and stay tuned for the first full episode. Your grooming adventure begins here!