About this episode
Summary Hey, Alex Martin here! On today's episode of The Daily Groomer, we're diving into the savvy business insights of Jackie Kilgore, founder of Paw City Pet Care. Jackie shares her journey from pet sitting to launching three grooming salons with a unique, stress-free approach. We'll uncover how bath dogs boost profitability, the smart overlap of grooming and pet sitting services, and tips on building trust to grow your client base. Jackie’s inspirational story is all about optimizing operations and a long-term mindset. Tune in to learn how you can finesse your grooming business for success! Timestamps 00:00 Started independent pet sitting, then partnered up. 06:06 Boldly taking chances pays off, creating success. 08:23 Pandemic led to pet grooming services. 11:56 Added second groomer, met special needs demand. 14:08 Sent messages, events, and suspense for clients. 18:59 Exploring business model for dog grooming utopia. 22:18 Different markets: dedicated salon vs pet sitting. 23:26 Promoting pet sitting alongside grooming services. 29:00 Signed lease, renovated salon, attracted new clients. 31:03 Build reputation, trust, and word-of-mouth advertising. 34:29 Free nail trimming as a client magnet. 36:53 Jackie, you're the best, a rock star.