About this episode
Summary In our latest episode of The Daily Groomer, I had the chance to chat with Samantha Hoffmann, the powerhouse behind BYOP in Staten Island. From a childhood love of animals to studying behavior and building a thriving grooming salon, her journey is anything but ordinary. We get into how she made the leap from pet store owner to full-time groomer, what it’s really like managing a team of 12, and how she’s adapted through big changes—like COVID, restructuring pay, and shaping a strong, supportive team culture. If you're growing your grooming business or just love hearing real talk from people in the industry, this one's packed with insight. Timestamps 05:20 Integrating Energy in Pet Grooming 12:48 Dog Grooming: Insights and Observations 20:45 Transitioning from Business Operations 25:41 Commission Structure Awareness for Groomers 34:35 Email Automation: Efficient Client Interaction Stay connected with our guest speakers! Follow them on their social media BYOP Grooming . For more grooming tips, insights, and stories, check out our website at The Daily Groomer . Join and be part of The Daily Groomer Community!