About this episode
Summary Join me, Alex Martin, on The Daily Groomer, as we explore Chassy Ward's inspiring journey from corporate limitations to entrepreneurial freedom. Hear how Chassy's dedication to doodle grooming and relationship-building led to her successful transition from a mobile grooming bus to a thriving storefront salon. Discover her team's growth, her approach to leadership, and the tools that keep her salon top-notch. Tune in to this tail-wagging tale of passion, resilience, and savvy business moves. Timestamps 00:00 People interested in dog grooming seek education. 03:08 Excited about grooming tools for dogs. 08:40 Desire for freedom leads to creating Bertha. 10:57 Started bus salon in Arizona, faced challenges. 15:46 Cell phone with local area code, multitasking. 18:20 Grateful for dog’s impact on business growth. 22:21 Transitioned to online scheduling to attract clients. 24:04 Girls worked for me, growth, great leader. 28:45 Individualized accountability and communication for good relationships. 30:39 Commission payments, hourly rates for bathers. 33:02 Groomer Caitlin is crucial to my team. 38:39 Sharp dematting rake prevents dog grooming injuries. 40:17 Positive feedback about the salon's website.