About this episode
Summary In our latest episode of The Daily Groomer, I chat with Shannon Cox, owner of Shannon’s Pretty Paws and a 2024 Top Grooming Business winner. Shannon’s known for her work with anxious and “difficult” dogs, and we get into how she builds trust with them, supports her clients through the process, and comes up with creative solutions for tough grooming situations. She also shares her approach to setting boundaries, maintaining strong client relationships, and running a salon where dogs feel genuinely safe. If you’re a groomer who works with challenging cases—or just looking for down-to-earth advice—you’ll find a lot of value in this conversation. Timestamps 06:43 Dog Grooming: Handling Noisy Reactions 10:31 Common Anxieties in Dogs 16:35 Handling Client Disappointment 19:57 Dog Grooming Hacks at Home 30:21 Budget-Friendly Canadian Calendar Tool Stay connected with our guest speakers! Follow them on their social media Shannon’s Pretty Paws Pet Grooming . For more grooming tips, insights, and stories, check out our website at The Daily Groomer . Join and be part of The Daily Groomer Community!