About this episode
Summary In our latest episode of The Daily Groomer, I had a great conversation with Josh Fitzgerald, the new CEO of Zoom and Grooming, about his journey from franchise owner to leading a national mobile grooming brand. We talk about what it really takes to grow a successful grooming business, the value of authentic customer service, and some of the challenges new franchisees face. Josh also shares his vision for the future of the company. For groomers, business owners, or anyone who loves stories, this episode is worth it. Timestamps 04:47 Mobile Ventures and Franchise Growth 10:56 Problem Solving in Business Ownership 18:11 Expectations for New Business Owners 29:19 The Power of Owner-Customer Connection 34:29 Challenges of Rapid Growth Stay connected with our guest speakers! Follow them on their social media Josh Fitzgerald . For more grooming tips, insights, and stories, check out our website at The Daily Groomer . Join and be part of The Daily Groomer Community!