Hiring, Technology, and Rebooking with the Largest Independent Mobile Grooming Biz in Tampa

Summary In our latest episode of The Daily Groomer, I talk with Gretchen McManus, founder of Rover Done Over, about how she grew her Tampa-based mobile grooming business from a single van to a fleet of eleven. She shares the strategies that helped her scale—like building a strong team, retaining groomers, and creating systems that actually work. We also get into the lessons she’s learned through industry shifts and why she’s thinking carefully about franchising. Timestamps 07:23 Dynamic Truck Assignment System 11:09 Grooming Service Congestion Relief 20:02 Franchise Growth Challenges Impact Groomers 25:44 Post-COVID Workforce Changes 28:37 Client Follow-Up System Overview 32:42 Appointment Booking Strategy Stay connected with our guest speakers! Follow them on their social media @Rover Done Over Mobile Pet Grooming . For more grooming tips, insights, and stories, check out our website at ⁠⁠⁠⁠ The Daily Groomer⁠⁠⁠⁠ . Join and be part of ⁠⁠⁠⁠⁠ ⁠⁠⁠⁠⁠ The Daily Groomer Community⁠⁠!