About this episode
Summary In this episode of The Daily Groomer, I sit down with two incredible women in the grooming industry, Donna Sheehey and Sandy Stow. We dive deep into the importance of treating groomers like partners, creating a "groomers first culture," and the journey of Zoom in Grooming's rapid growth. We also touch on overcoming challenges like the Covid pandemic and supply chain issues, and the benefits of a non-groomer franchise model. Tune in for an inspiring conversation about maintaining enthusiasm, quality service, and building a successful, supportive business landscape. Timestamps 03:55 Formation of franchise company 12:21 Initial struggles, overcoming shortages, and demonstrating perseverance 25:35 How to ensure quality of non-groomer staff? 31:42 Groomers going the extra mile for pet care 40:30 How Zoom training promotes positivity and effective engagement Stay connected with our guest speakers! Follow them on their social media Sandy Stow and Donna Sheehey . For more grooming tips, insights, and stories, check out our website at The Daily Groomer . Join the pack and be part of The Daily Groomer Community !