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Omni Talk Retail

Omni Talk Retail·Hosted by Chris Walton and Anne Mezzenga·1000 episodes

BusinessEntrepreneurshipManagementRetail strategyDaily briefingsExpert interviewsIndustry analysisRetail techMixed episode lengths

Omni Talk Retail provides news, analysis, and commentary on the latest trends and issues in the retail industry. Created by a retailer, Chris Walton, for retailers, Omni Talk Retail covers a wide range of topics related to retail, including e-commerce, technology, marketing, and consumer behavior. This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Why listen

Omni Talk Retail is built for people who want retail strategy, technology, and consumer behavior explained by operators who follow the industry every day. Chris Walton and Anne Mezzenga mix quick daily briefings, longer Fast Five debates, and expert interviews, so listeners can either catch the headlines in a few minutes or dig into AI, grocery, ecommerce, fulfillment, and store innovation in more depth.

Episodes

5 min
Jul 22, 2026
Retail Daily Minute | GameStop Ups eBay Stake to Nearly 10%, Adidas Opens Immersive Store at Mall of America & Grocery Volumes Keep Sliding

Welcome to Omni Talk's Retail Daily Minute, sponsored by R&S Logistics, Duvo and Mirakl.In today's Retail Daily Minute, Omni Talk's Chris Walton discusses:GameStop discloses a stake approaching 10% in eBay as CEO Ryan Cohen continues pushing for a takeover.Adidas will open an immersive "brand concept" store at Mall of America this October, its first full-price Minnesota location.Grocery unit sales fell nearly 2% year over year in June, marking a fifth consecutive month of volume declines.The Retail Daily Minute has been rocketing up the Feedspot charts, so stay informed with Omni Talk's Retail Daily Minute, your source for the latest and most important retail insights.This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

5 min
Jul 21, 2026
Retail Daily Minute | EU Bans Destroying Unsold Clothes, Congress Tackles Penny Rounding & Grocery Outlet Deploys Facial Recognition

Welcome to Omni Talk's Retail Daily Minute, sponsored by R&S Logistics, Duvo and Mirakl.In today's Retail Daily Minute, Omni Talk's Chris Walton discusses:The European Union's new Ecodesign regulation bans large fashion brands from destroying or landfilling unsold clothing and footwear, squeezing luxury houses' scarcity playbook.The House passes the Common Cents Act, setting nationwide rules for rounding cash transactions as the U.S. Mint halts penny production.Grocery Outlet rolls out SAFR Guard facial recognition cameras in four Bay Area stores, reigniting privacy concerns after Rite Aid's FTC ban.The Retail Daily Minute has been rocketing up the Feedspot charts, so stay informed with Omni Talk's Retail Daily Minute, your source for the latest and most important retail insights.This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

5 min
Jul 20, 2026
Retail Daily Minute | Wonder Hits $9 Billion Valuation, Instacart Acquires Shelf-Scanning Startup & CVS Expands Pharmacy-Focused Format

Welcome to Omni Talk's Retail Daily Minute, sponsored by R&S Logistics, Duvo and Mirakl.In today's Retail Daily Minute, Omni Talk's Chris Walton discusses:Wonder closes a $650 million Series D at a $9 billion valuation, with reports the food-platform company is gearing up for an IPO as early as next year.Instacart acquires Arpalus, an AI-powered shelf-scanning startup, to give its in-store shoppers real-time inventory data via smartphone and Caper Cart cameras.CVS Health opens its first pharmacy-focused store in Houston as it accelerates a scaled-down, pharmacist-centered format nationwide.The Retail Daily Minute has been rocketing up the Feedspot charts, so stay informed with Omni Talk's Retail Daily Minute, your source for the latest and most important retail insights.This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

2 min
Jul 18, 2026
Lightning Round: Adult Play-Doh, Amazon Shopping & Ballpark Food | Fast Five Shorts

Chris Walton wraps up another Fast Five by putting Shelley Huff and Chris Niesen through this week's Lightning Round.The conversation covers everything from adult Play Doh and late night Amazon shopping habits to grocery recalls, baseball food, and plenty of laughs along the way.▶️ Watch the full Fast Five episode here: https://youtu.be/-F7f2EFXG9kThis podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

7 min
Jul 18, 2026
Wayfair Is Betting BIG on Physical Stores | Fast Five Shorts

Wayfair built one of the world's largest online furniture businesses, but now it is investing heavily in large format retail stores.Chris Walton is joined by Shelley Huff and Chris Niesen to discuss why furniture remains a category where shoppers want to browse in person. They also examine Wayfair's unique inventory model, its measured expansion strategy, and what this means for the future of omnichannel retail.▶️ Watch the full Fast Five episode here: https://youtu.be/-F7f2EFXG9kThis podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

6 min
Jul 18, 2026
Taco Bell Is Making Voice AI a Reality | Fast Five Shorts

Taco Bell has expanded its AI powered drive thru ordering system to nearly 900 restaurants across the United States.Chris Walton is joined by Shelley Huff and Chris Niesen to discuss whether voice AI has finally reached mainstream adoption. They explore why Yum! Brands has taken a thoughtful approach to implementation and how AI could improve both the customer experience and restaurant operations.▶️ Watch the full Fast Five episode here: https://youtu.be/-F7f2EFXG9kThis podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

5 min
Jul 18, 2026
Walmart Is Building the Future of Drone Delivery | Fast Five Shorts

Walmart has expanded drone delivery across Greater Houston, bringing ultra fast delivery to more than one million consumers and paving the way for hundreds of additional drone locations.Chris Walton, Shelley Huff, and Chris Niesen discuss why this is much bigger than a drone story. They explain how it represents the next evolution of fulfillment, changing customer expectations, and the growing race to deliver products faster than ever before.▶️ Watch the full Fast Five episode here: https://youtu.be/-F7f2EFXG9kThis podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

8 min
Jul 18, 2026
Albertsons Is Reinventing Merchandising With AI | Fast Five Shorts

Albertsons is rolling out a new AI powered merchandising intelligence platform designed to improve pricing, assortment, promotions, and shelf space decisions.Chris Walton is joined by Shelley Huff and Chris Niesen to debate whether AI can truly transform merchandising or whether success depends more on organizational adoption, better decision making, and asking smarter business questions. Their conversation explores what retailers need beyond the technology itself to create meaningful change.▶️ Watch the full Fast Five episode here: https://youtu.be/-F7f2EFXG9kThis podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

8 min
Jul 18, 2026
Ocado's Leadership Change Puts Grocery Automation to the Test | Fast Five Shorts

Ocado co-founder and CEO Tim Steiner is stepping down after more than two decades leading one of retail's most ambitious grocery automation companies.Chris Walton is joined by Shelley Huff, CEO and Co-Founder of The Interval, and Chris Niesen, Founder of Peloton One Consulting, to discuss whether this leadership change signals trouble for automated grocery fulfillment or simply marks the next chapter in its evolution. They share their perspectives on warehouse robotics, grocery economics, and why automation still has an important role to play in retail.▶️ Watch the full Fast Five episode here: https://youtu.be/-F7f2EFXG9kThis podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

7 min
Jul 17, 2026
The Shelf & Its Data Never Lie | 5IM

Retailers have no shortage of data. But what if the most valuable insights aren't coming from sales reports or demand forecasts, but from what's happening on store shelves in real time?In this edition of 5 Insightful Minutes, Caitlin Allen, SVP of Market at Simbe, joins Omni Talk to discuss the latest findings from the Simbe Index and why shelf data is quickly becoming one of retail's most powerful leading indicators.Drawing from more than 45 billion shelf images captured across retailers worldwide, Caitlin explains how real-time shelf intelligence is revealing shifting shopper behavior, exposing supply chain pressure before it's reflected in sales data, and helping retailers respond faster during volatile seasons like back-to-school.She also makes the case that despite billions invested in retail technology, many retailers are still missing the foundational data needed to make those investments pay off.Key Topics Covered:Why the shelf has become retail's most important source of real-time intelligenceWhat the latest Simbe Index reveals about this year's back-to-school shopping seasonHow tariffs, inflation, and supply chain disruptions first show up on store shelvesWhy observational shelf data can be more valuable than transactional sales dataWhere retailers are still losing billions due to in-store execution challengesWhy shelf digitization should come before other store technology investmentsHow leading retailers are improving inventory availability, fulfillment, and associate productivityWhy the future of retail starts with understanding what's happening at the point of customer decisionMusic by hooksounds.comSponsored ContentThis podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

40 min
Jul 16, 2026
Who Wins & Who Loses With The Shifting Of The American Dream? | Ask An Expert

Is the American Dream still alive? And if it has changed, who stands to win? Who stands to lose?Simon-Kucher recently conducted an exhaustive survey of more than 5,000 Americans across all income levels and demographics to answer exactly these questions. The findings have profound implications for consumers, retailers, brands, and, frankly, any business that serves them.Omni Talk is pleased to welcome Shikha Jain, Partner and Head of Consumer for North America at Simon-Kucher and the architect of this landmark research, to a special installment of our Ask an Expert webinar series. Joining Chris Walton, Shikha unpacks how years of economic uncertainty, inflation, and shifting consumer priorities are redefining the American Dream and what those changes mean for businesses looking to stay ahead.Key topics covered:How Americans across generations define the modern American DreamWhy younger consumers remain optimistic, even as they believe success is harder to achieveThe rise of financial stability, personal freedom, and life experiences over traditional status symbolsHow inflation and the ongoing "permacrisis" are reshaping consumer spending habitsWhy Gen Z and Millennials are prioritizing experiences over material possessionsThe growing comfort younger generations have with debt and what that signals for future consumptionHow retailers should rethink pricing, promotions, assortments, and customer experiencesWhy experiential retail and stronger value propositions are becoming competitive necessitiesThe importance of combining customer data with ongoing consumer research to stay aheadHow AI could fundamentally reshape consumer behavior and the future of the American DreamWhether you're a retailer, marketer, consumer insights leader, or simply fascinated by how economic and cultural shifts influence buying behavior, this conversation offers research-backed insights into the forces shaping today's consumer and tomorrow's retail landscape.P.S. To explore more conversations from the Omni Talk Ask an Expert Series, head here.Music by hooksounds.comSponsored ContentThis podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

4 min
Jul 16, 2026
Retail Daily Minute | OpenAI Reveals First Hardware Device, Costco Opens Standalone Gas Station & Decathlon Scales ESLs Globally

Welcome to Omni Talk's Retail Daily Minute, sponsored by Duvo and Mirakl.In today's Retail Daily Minute, Omni Talk's Chris Walton discusses:OpenAI is developing its first consumer hardware product, a mobile, screen-free smart speaker designed as a humanlike AI companion.Costco opens its first-ever standalone gas station in Mission Viejo, California, undercutting local fuel prices and pressuring nearby convenience retailers.Decathlon completes a rollout of electronic shelf labels across 700 stores in 54 countries, automating price management at global scale.The Retail Daily Minute has been rocketing up the Feedspot charts, so stay informed with Omni Talk's Retail Daily Minute, your source for the latest and most important retail insights.This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

56 min
Jul 15, 2026
Walmart Drones, Taco Bell Voice AI & Wayfair's Big Bet | Fast Five

In this week's Omni Talk Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Mirakl, Ocampo Capital, Quorso and Veloq, Chris Walton was joined by Shelley Huff, CEO + Co-Founder of The Interval, and Chris Niesen, Founder of Peloton One Consulting and author of the Retail in Real Time Substack, to discuss:• Ocado CEO Tim Steiner's planned departure after nearly three decades, and what the leadership transition says about the future of automated grocery fulfillment and the economics of robotics at scale (Source)• Albertsons' AI-powered merchandise intelligence platform, and whether AI can truly transform merchandising without first solving the people, process, and adoption challenges behind it (Source)• Walmart's continued expansion of drone delivery across Greater Houston, and why ultra-fast fulfillment is becoming a key competitive advantage in modern retail (Source)• Taco Bell scaling AI-powered voice ordering to nearly 900 drive-thrus, and whether voice AI has officially crossed from experimentation to everyday operations (Source)• Wayfair's continued investment in large-format physical stores, and why a measured omnichannel strategy could strengthen its position in the home furnishings market (Source)Plus, in this week's Lightning Round, Chris Walton, Shelley Huff, and Chris Niesen discuss adult Play-Doh, late-night Amazon impulse buys, produce recalls, America's favorite ballpark foods, and much more.P.S. Be sure to check out all our other podcasts from the past week here, too: https://omnitalk.blog/category/podcast/P.P.S. Also be sure to check out our podcast rankings on <a href=

5 min
Jul 15, 2026
Retail Daily Minute | DoorDash Goes Native on Shopify, Amazon Sharpens Ad Attribution & Instacart Delivers Tractor Supply’s Supplies

Welcome to Omni Talk's Retail Daily Minute, sponsored by Duvo and Mirakl.In today's Retail Daily Minute, Omni Talk's Chris Walton discusses:DoorDash launches as a native sales channel inside Shopify's App Store, giving independent brick-and-mortar merchants a seamless, no-onboarding path to on-demand delivery.Amazon Ads rolls out retailer-level breakouts in Omnichannel Metrics, letting DSP advertisers see exactly which offline retailers captured sales influenced by their campaigns.Instacart partners with Tractor Supply to bring same-day delivery of pet, farm, and ranch essentials from 2,400+ stores to communities nationwide.The Retail Daily Minute has been rocketing up the Feedspot charts, so stay informed with Omni Talk's Retail Daily Minute, your source for the latest and most important retail insights.This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

5 min
Jul 14, 2026
Retail Daily Minute | Tailored Brands Files for IPO, Temu Triples Brand Protection & Amazon Dominates Late-Night Shopping

Welcome to Omni Talk's Retail Daily Minute, sponsored by Duvo and Mirakl.In today's Retail Daily Minute, Omni Talk's Chris Walton discusses:Tailored Brands (parent of Men's Wearhouse, Jos. A. Bank, Moores and K&G) files for an IPO under ticker "MENW," touting a six-year turnaround and plans for more than 500 new stores over the next decade.Temu triples the number of brands it proactively monitors for IP infringement to over 15,000, pushing its proactive-to-reactive takedown ratio to 331:1 as part of a broader trust-building push.A new CouponFollow survey finds 56% of U.S. consumers have impulsively shopped on Amazon late at night, with Gen Z overspending more than four times as much annually as baby boomers.The Retail Daily Minute has been rocketing up the Feedspot charts, so stay informed with Omni Talk's Retail Daily Minute, your source for the latest and most important retail insights.This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

4 min
Jul 13, 2026
Retail Daily Minute | Amazon Shipping Undercuts FedEx and UPS, Taco Bell Scales Voice AI & Brookshire Brothers Adopts AI-Powered Promo Planning

Welcome to Omni Talk's Retail Daily Minute, sponsored by Duvo and Mirakl.In today's Retail Daily Minute, Omni Talk's Chris Walton discusses:Amazon Shipping is aggressively undercutting FedEx and UPS on pricing, waiving residential and weekend surcharges to win shippers away from the legacy carriers as delivery rates climb industry-wide.Taco Bell has scaled its Omilia-powered voice AI drive-thru ordering system to nearly 900 U.S. restaurants across 38 states, reporting faster transactions, higher employee retention, and stronger customer satisfaction.Brookshire Brothers has deployed Cognira's PromoAI to centralize how the Texas grocer plans, executes, and measures promotions amid growing pressure to deliver value on food costs.The Retail Daily Minute has been rocketing up the Feedspot charts, so stay informed with Omni Talk's Retail Daily Minute, your source for the latest and most important retail insights.This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

4 min
Jul 11, 2026
Lightning Round: Rotisserie Chicken, World Cup & Wimbledon | Fast Five Shorts

This Omni Talk Retail Fast Five lightning round covers everything from whether Sam's Club has officially dethroned Costco for the best rotisserie chicken to Chris and Ben's favorite sporting event food traditions, including Buffalo wings, Sunday roasts, and Wimbledon strawberries and cream.Plus, they dive into England's World Cup run, Oasis celebrations, the most expensive sporting tickets imaginable, and Chris's most extravagant purchase on a dollar-per-minute basis.Tune in for the full episode here: https://youtu.be/-pwAnA4c7CoThis podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

4 min
Jul 11, 2026
Amazon's AI Shopping Vision Starts With Trust | Fast Five Shorts

This Omni Talk Retail Fast Five segment explores Amazon's new Alexa Shopping feature that gives customers access to up to 365 days of product price history.Chris Walton and Ben Miller discuss how greater price transparency could strengthen consumer trust, why the feature supports the rise of agentic commerce, and how Amazon continues to position Alexa as the future interface for AI-powered shopping. They also explore how this capability could eventually help AI agents make even better purchasing decisions.Tune in for the full episode here: https://youtu.be/-pwAnA4c7CoThis podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

10 min
Jul 11, 2026
New Jersey's First-in-the-Nation AI Pricing Bill | Fast Five Shorts

This Omni Talk Retail Fast Five segment breaks down New Jersey's proposed legislation targeting AI-powered pricing and placing a moratorium on new electronic shelf label installations.Chris Walton and Ben Miller discuss why electronic shelf labels have become caught in the AI pricing debate, how Europe embraced the technology through consumer protection initiatives, and why intelligent pricing and surveillance pricing are two very different conversations. They also explain why electronic shelf labels remain one of the most important technologies available to grocery retailers.Tune in for the full episode here: https://youtu.be/-pwAnA4c7CoThis podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

4 min
Jul 11, 2026
Lowe's Marketplace Could Be a Competitive Advantage | Fast Five Shorts

This Omni Talk Retail Fast Five segment looks at Lowe's decision to let store associates sell marketplace products directly through its in-store selling platform.Chris Walton and Ben Miller explain why this approach works particularly well in home improvement, how it strengthens the connection between digital and physical retail, and why empowering store associates with marketplace inventory creates a better customer experience. They also discuss why this model could work for retailers like Best Buy but may not translate as well to every retail category.Tune in for the full episode here: https://youtu.be/-pwAnA4c7CoThis podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

4 min
Jul 11, 2026
Amazon Is Spending $1 Billion on AI Engineers | Fast Five Shorts

This Omni Talk Retail Fast Five segment explores Amazon Web Services' $1 billion investment to embed AI engineers directly inside customer organizationsChris Walton and Ben Miller explain why AI success is no longer about choosing the right model. Instead, they argue that adoption, implementation, and business context will determine which retailers gain a lasting competitive advantage. They also discuss why Amazon believes retailers need hands-on support to move AI from experimentation to everyday operations.Tune in for the full episode here: https://youtu.be/-pwAnA4c7CoThis podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

8 min
Jul 11, 2026
Is Kroger Buying Growth...or Buying Time? | Fast Five Shorts

This Omni Talk Retail Fast Five segment examines Kroger's $1.65 billion acquisition of Giant Eagle and what it signals about the future of the grocery industry.Chris Walton and Ben Miller debate whether Kroger is making a smart strategic acquisition or simply doubling down on a business facing mounting competitive pressure from Walmart, Amazon, Aldi, and Sprouts. They also discuss why a successful family-owned grocer like Giant Eagle may have chosen to sell now, whether the acquisition creates meaningful long-term value, and what it says about the next wave of grocery consolidation.Tune in for the full episode here: https://youtu.be/-pwAnA4c7CoThis podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

6 min
Jul 9, 2026
Retail Daily Minute | GameStop Clears Path for eBay Bid, Walmart Expands Drone Delivery & Home Depot Adds Pro Loyalty Perks

Welcome to Omni Talk's Retail Daily Minute, sponsored by Duvo and Mirakl.In today's Retail Daily Minute, Omni Talk's Chris Walton discusses:GameStop shareholders approved a stock issuance amendment tied to the company's pursuit of eBay, giving CEO Ryan Cohen more flexibility to sweeten a future bid after eBay's board rejected GameStop's $56 billion offer earlier this year.Walmart added eight new drone delivery hubs across Greater Houston with Wing, expanding its Texas footprint to 13 nests as it races toward a planned 270+ location drone network by 2027.Home Depot rolled out new Pro Xtra loyalty partnerships with Tecovas, Jimmy John's, 7-Eleven, and Rosie's AI Answering Service, deepening its bid to become the go-to ecosystem for professional contractors.The Retail Daily Minute has been rocketing up the Feedspot charts, so stay informed with Omni Talk's Retail Daily Minute, your source for the latest and most important retail insights.This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

46 min
Jul 8, 2026
Korger Buys Giant Eagle, Lowe's Extends The Aisler & NJ Passes A Wacky Grocery Bill | Fast Five

In this week's OmniTalk Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Mirakl, Ocampo Capital, Quorso and Veloq, Chris Walton was joined by recurring Fast Five favorite Ben Miller, independent retail analyst and former VP of Content at Shoptalk, to discuss:• Kroger's $1.65 billion acquisition of Giant Eagle, and whether the deal says more about Kroger's growth strategy or the mounting pressures facing the grocery industry (Source)• Amazon Web Services investing $1 billion to embed AI engineers directly inside customer organizations, and why the AI race is shifting from choosing models to driving adoption and execution (Source)• Lowe's bringing its third-party Marketplace directly into stores through My Red Vest, and why empowering associates to sell marketplace products could become a blueprint for high-service retail (Source)• New Jersey's proposed ban on surveillance pricing and pause on new electronic shelf label installations, and whether lawmakers are protecting consumers or unintentionally slowing grocery innovation (Source)• Amazon giving shoppers and AI assistants access to up to a full year of product price history, and how greater price transparency could reshape the future of agentic commerce (Source)Plus, in this week's Lightning Round, Chris and Ben debate Britain's love of rotisserie chicken, Wimbledon traditions, Jordan Henderson's unfortunate Wonderwall injury, outrageous World Cup ticket resale prices, decorative lawn geese, inflatable holiday decorations, and much more.P.S. Be sure to check out all our other podcasts from the past week here, too: <a href="https://omnitalk.blog/category/podcast/" rel="noopener nore

4 min
Jul 8, 2026Episode 2
Retail Daily Minute | Walmart Rolls Back Summer Prices, Aldi Sets Its Sights on Colorado & Nordstrom Goes Big for Its 125th Anniversary Sale

Welcome to Omni Talk's Retail Daily Minute, sponsored by Duvo and Mirakl.In today's Retail Daily Minute, Omni Talk's Chris Walton discusses:Walmart and Sam's Club are cutting prices on thousands of summer staples as part of a broad Rollback and member-savings push spanning grocery, household goods, outdoor living, toys, and apparel.Aldi is making its first move into Colorado, filing permits for two Denver-area locations as part of a plan to open 50 stores across the Denver and Colorado Springs markets over the next two years, backed by a new regional distribution center.Nordstrom is celebrating its 125th anniversary with its biggest-ever Anniversary Sale, running July 18 through Aug. 9 with over 100 brands, more than 50 new additions, and a multi-platform campaign kicking off with block parties in Chicago, Portland, and Seattle.The Retail Daily Minute has been rocketing up the Feedspot charts, so stay informed with Omni Talk's Retail Daily Minute, your source for the latest and most important retail insights.This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

5 min
Jul 7, 2026
Retail Daily Minute | Ocado's CEO Steps Down, Klarna Chases a U.S. Bank Charter & Kroger Names a New People Chief

Welcome to Omni Talk's Retail Daily Minute, sponsored by Duvo and Mirakl.In today's Retail Daily Minute, Omni Talk's Chris Walton discusses:Ocado announces CEO Tim Steiner will step down in 2028 following a boardroom tussle, as shares slide amid a stalled automated-warehouse strategy.Klarna applies for a U.S. bank charter, pushing further beyond buy now, pay later and toward becoming a full-fledged consumer bank.Kroger names Emilee De Martino as its new Chief People Officer, marking the first C-suite change under CEO Greg Foran.The Retail Daily Minute has been rocketing up the Feedspot charts, so stay informed with Omni Talk's Retail Daily Minute, your source for the latest and most important retail insights.This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

56 min
Jul 6, 2026Episode 658
Confessions Of Supply Chain Executives | The End Of Inventory Guesswork

In this episode of Confessions Of Supply Chain Executives, host Chris Walton sits down with Amir Khoshniyati, Vice President at Wiliot, and Kay Irwin, National Practice Lead for Connected Assets & Smart Supply Chain at AT&T, to explore one of the biggest unsolved challenges in retail: inventory visibility.Despite decades of investment in supply chain technology, most retailers still struggle to know exactly where inventory is at any given moment. Products move through warehouses, distribution centers, trucks, and stores with significant blind spots along the way, creating costly inefficiencies, spoilage, shrink, and lost sales.Amir and Kay explain how the emerging concept of Physical AI combines real-world sensing, connectivity, and artificial intelligence to create continuous visibility across the supply chain. From tracking reusable assets and monitoring freshness to preventing misrouted shipments and improving inventory accuracy, they break down how retailers can move from reactive operations to predictive decision-making.The conversation also explores why technology may no longer be the biggest barrier to adoption and why organizational alignment could be the real challenge standing in the way.Key topics covered:• What Physical AI actually means and why it matters• Why retailers still struggle with inventory visibility• How AI turns supply chain data into predictive insights• The hidden costs of supply chain blind spots• Reducing spoilage, shrink, and misrouted shipments• How real-time sensing improves inventory accuracy• The role connectivity plays in scaling Physical AI• Why organizational change is harder than technology adoption• The five biggest supply chain use cases retailers should evaluate today• A practical 30-day action plan for supply chain leadersMusic by hooksounds.comSponsored ContentThis podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

4 min
Jul 6, 2026Episode 680
Retail Daily Minute | Amazon Bets $1 Billion on AI Deployment, Albertsons Scales Merchandising Intelligence & New Jersey Cracks Down on Surveillance Pricing

Welcome to Omni Talk's Retail Daily Minute, sponsored by Duvo and Mirakl.In today's Retail Daily Minute, Omni Talk's Chris Walton discusses:Amazon commits $1 billion to a new Forward Deployed Engineering unit, embedding AWS engineers directly inside client businesses to compress AI deployment timelines from months to days.Albertsons works to fully scale an AI-powered merchandising intelligence platform, built with Databricks, across its grocery operations by the end of 2026.New Jersey passes the Fair Price Protection Act, banning surveillance pricing and pausing electronic shelf label rollouts in grocery stores statewide.The Retail Daily Minute has been rocketing up the Feedspot charts, so stay informed with Omni Talk's Retail Daily Minute, your source for the latest and most important retail insights.This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

42 min
Jul 2, 2026Episode 679
Retail’s Mid-Year Report Card With Ethan Chernofsky of Placer.ai | Ask An Expert

It is that time of the year again! The time where Omni Talk and Placer.ai get together for their annual tradition of handing out mid-year grades across retail.Placer.ai's Chief Marketing Officer, Ethan Chernofsky, is back to give his mid-year report card assessment of which retailers are setting the pace, which ones are making impressive comebacks, and which emerging trends are shaping the future of retail.Using Placer.ai's industry-leading location analytics and foot traffic data, Ethan joins Chris Walton to break down the biggest retail stories from the first half of 2026. Together, they discuss why retailers like Five Below, Ross, Costco, and Walmart continue to outperform, whether Starbucks' turnaround is gaining real momentum, if Target is truly on the road to recovery, and why America's malls continue to surprise even the biggest retail experts.Key topics covered:Why Five Below, Ross, Costco, and Walmart earn top marks halfway through 2026Starbucks' turnaround and the early success of its "Back to Starbucks" strategyWhether Target's improving traffic signals a true recovery or simply easier year-over-year comparisonsWhy malls continue to outperform expectations and attract younger shoppersThe resurgence of experiential retail and what it means for the future of shoppingWhy traditional grocery stores remain remarkably resilient despite increased competitionThe continued growth of coffee chains and fitness brands across the U.S.Why the retail impact of GLP-1 medications remains difficult to measureSurprising insights behind Shein's acquisition of EverlaneHow Costco, Sam's Club, and BJ's use fuel programs to strengthen customer loyaltyWhat Dairy Queen's biggest traffic day reveals about retail strategy and seasonal merchandisingWhy retailers must continue evolving their merchandising and customer experience to stay aheadWhether you're a retailer, brand leader, investor, or simply fascinated by consumer behavior, this annual mid-year retail report offers data-backed insights into the trends shaping retail in 2026.Music by hooksounds.com Sponsored ContentThis podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

4 min
Jul 2, 2026Episode 678
Retail Daily Minute | Kroger Acquires Giant Eagle, Dick's Debuts ScoreCard+ & PlayStation Ends Physical Discs

Welcome to Omni Talk's Retail Daily Minute, sponsored by Duvo and Mirakl.In today's Retail Daily Minute, Omni Talk's Chris Walton discusses:Kroger agrees to acquire Giant Eagle for $1.65 billion, with the Pittsburgh grocer keeping its name, headquarters, and myPerks loyalty program as a division of Kroger.Dick's Sporting Goods launches ScoreCard+, a $99-a-year paid loyalty tier offering $100 in quarterly rewards, free shipping, and exclusive perks.PlayStation announces it will end physical disc production for new games starting January 2028, shifting fully to digital distribution.The Retail Daily Minute has been rocketing up the Feedspot charts, so stay informed with Omni Talk's Retail Daily Minute, your source for the latest and most important retail insights.This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

5 min
Jul 1, 2026Episode 677
Retail Daily Minute | Target Rolls Out Attendance Points System, Allstate & Macy's Team Up for Product Protection & Amazon Expands Alexa for Shopping Price History

Welcome to Omni Talk's Retail Daily Minute, sponsored by Duvo and Mirakl.In today's Retail Daily Minute, Omni Talk's Chris Walton discusses:Target begins tracking unexcused absences and tardiness with a new points-based system launching this September, terminating workers who reach 12 points.Allstate partners with Macy's and Bloomingdale's to offer enhanced product protection plans at point of sale and online, covering furniture, fine jewelry, appliances, electronics, and more, with Allstate managing claims, repairs, and customer support end-to-end.Amazon expands its Alexa for Shopping feature to surface 30, 90, and 365-day price history natively on product detail pages, making price transparency conversational and fully contained within its own ecosystem.The Retail Daily Minute has been rocketing up the Feedspot charts, so stay informed with Omni Talk's Retail Daily Minute, your source for the latest and most important retail insights.This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

6 min
Jun 30, 2026Episode 676
Retail Daily Minute | Saks Exits Bankruptcy, Prime Day Delivers Mixed Signals & Rhode Island Mandates Self-Checkout Staffing

Welcome to Omni Talk's Retail Daily Minute, sponsored by Duvo and Mirakl.In today's Retail Daily Minute, Omni Talk's Chris Walton discusses:Saks Global exits Chapter 11 as "Exemplar Luxury Group," emerging with a dramatically smaller store footprint, sharply reduced debt, and a new strategic bet on full-price luxury.Amazon Prime Day 2026 logged $26.4 billion in U.S. online spend across four days — a new record — but Numerator data reveals declining average order sizes and household spend, even as AI-driven traffic and influencer commerce posted striking gains.Rhode Island becomes the first U.S. state to mandate a 1-to-3 worker-to-machine staffing ratio for self-checkout lanes in grocery stores, setting a regulatory precedent that a half-dozen other states are already moving to follow.The Retail Daily Minute has been rocketing up the Feedspot charts, so stay informed with Omni Talk's Retail Daily Minute, your source for the latest and most important retail insights.This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

33 min
Jun 29, 2026Episode 675
Radios Are Dead and Here Is What Comes Next for Retail Store Ops

In this Retail Technology Spotlight series, Chris Walton sits down with Soroosh Seyhoon, Chief Revenue Officer at Zello, to explore how capturing and analyzing frontline voice data is transforming the way retailers understand and manage store operations. From AI-powered in-ear assistants to real-time operational intelligence, Soroosh explains why the conversations happening on the sales floor represent an untapped goldmine of data that most retailers are completely ignoring.Drawing from deployments across hundreds of store locations, Soroosh shares how Zello is helping retailers move beyond measuring outputs like sales and throughput to finally measuring the inputs, the frontline communications that drive those results. The conversation covers everything from reducing associate turnover and accelerating onboarding to auto-reporting safety incidents and uncovering hidden staffing inefficiencies hiding in plain sight.From digitizing push-to-talk communications to replacing two-device workflows with a single-pane-of-glass solution, this episode offers a practical roadmap for retailers ready to stop flying blind on what's actually happening on the floor and start building the connected store of the future.Key Topics Covered:00:01:44 - The friction points plaguing store operations today and why "hearsay" is running retail00:05:40 - How voice data transforms store operations from outputs to inputs00:08:38 - Meet Ella: Zello's AI agent that answers associate questions in real time00:16:20 - Real-world examples: price check patterns, safety incidents, and broken buttons00:21:19 - Where retailers should start to get the biggest bang for their buck00:24:16 - What's next: proactive AI agents, PBX integration, and push to connectOver 8 years and nearly 200 episodes, the Retail Technology Spotlight Series has featured some of the biggest names and boldest thinkers in retail. Explore the full archive here: https://omnitalk.blog/category/spotlight-series-podcast/Sponsored ContentThis podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

5 min
Jun 29, 2026Episode 674
Retail Daily Minute | Lowe's Brings Its Marketplace In-Store, Beverage Giants Add QR Codes & REI Gets Burned by Meta AI

Welcome to Omni Talk's Retail Daily Minute, sponsored by Duvo and Mirakl.In today's Retail Daily Minute, Omni Talk's Chris Walton discusses:Lowe's integrates its third-party marketplace into its My Red Vest associate software, putting thousands of marketplace products directly in the hands of store employees at over 1,700 locations.Coca-Cola, PepsiCo, and Keurig Dr Pepper roll out QR codes linking consumers to the American Beverage Association's Good to Know database.REI gets roasted online after Meta's AI ad tool auto-generated an image of a physically impossible two-handlebar bike, prompting the retailer to unenroll from the tool and issue an apology.The Retail Daily Minute has been rocketing up the Feedspot charts, so stay informed with Omni Talk's Retail Daily Minute, your source for the latest and most important retail insights.This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

5 min
Jun 27, 2026Episode 673
Lightning Round: Prime Day Shopping, Fast Food Takes, & Old Hickory | Fast Five Shorts

This Omni Talk Retail Fast Five lightning round covers a little bit of everything, from the passing of legendary Fed chairman Alan Greenspan at age 100 and the question of who deserves the title of favorite economist, to whether Chris and Jenn are Prime Day shoppers (spoiler: neither is exactly hitting refresh at midnight).They also weigh in on Jersey Mike's overtaking Chick-fil-A as Florida's favorite fast food chain and Jenn makes a strong case for the family-sized sub. Plus, in honor of the Fourth of July weekend, Chris shares his pick for favorite historical U.S. figure, and it involves one of the all-time great presidential nicknames.A fun, fast, and slightly chaotic end to another great episode of the Omni Talk Fast Five.⏩ Tune in for the full episode here: https://youtu.be/k2JviUlR0-QThis podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

5 min
Jun 27, 2026Episode 673
Target's "Cheap Chic" Is Back With Isaac Mizrahi? | Fast Five Shorts

This Omni Talk Retail Fast Five segment reacts to Target's decision to name fashion icon Isaac Mizrahi as its first-ever Creative Director at Large, a brand new role in which Mizrahi will advise on product design, mentor Target designers, and help the retailer reclaim its iconic cheap chic identity.Chris Walton and Jenn Hahn aren't exactly wowed. While they agree that creativity never hurts, both question whether a lack of design vision is actually what's holding Target back right now or whether the real issues are operational, from store execution to service to merchandising. Chris draws on his Target background to push back on the nostalgia play, invoking the legendary Missoni sellout as a reminder that you can't go back to the well and expect the same magic twice.They also wonder aloud where Mizrahi's influence will begin and end across a portfolio this broad and whether this headline is more about buzz than genuine strategic direction.⏩ Tune in for the full episode here: https://youtu.be/k2JviUlR0-QThis podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

3 min
Jun 27, 2026Episode 672
Bed Bath & Beyond Wants Your OLD Coupons Back | Fast Five Shorts

This Omni Talk Retail Fast Five segment covers Bed Bath & Beyond's Legendary Coupon Hunt, a 21-day nationwide sweepstakes inviting customers to dig out their old iconic blue 20% off coupons for a chance to win a $100,000 home refresh.Chris Walton and Jenn Hahn don't hold back. With only around 22 Bed Bath & Beyond branded stores still open and a grand prize that signals the brand isn't exactly betting the house on this one, the duo rates this squarely at a 99 out of 100 on the gimmick scale. They also compare it to Jeep's equally eyebrow-raising George Washington World Cup giveaway and debate whether buzz-worthy stunts like these can ever translate into real, lasting customer loyalty or whether they're just noise.⏩ Tune in for the full episode here: https://youtu.be/k2JviUlR0-QThis podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

5 min
Jun 27, 2026Episode 672
Kroger's E-Commerce Finally Turns a Profit | Fast Five Shorts

This Omni Talk Retail Fast Five segment tackles Kroger's Q1 fiscal 2026 earnings, where the grocery giant posted $46.1 billion in total sales and announced that its e-commerce business turned a profit for the very first time, ahead of schedule.Chris Walton and Jenn Hahn give credit where it's due, but push back hard on the feel-good narrative. With identical sales missing expectations, e-commerce growth lagging the broader market surge discussed in the previous headline, and CEO Ron Ferens admitting that only two out of five stores are in very good condition, the duo asks whether Kroger's digital milestone is a genuine turning point or a shiny distraction from deeper operational challenges.They also weigh in on what a real turnaround looks like, how much runway a new CEO deserves, and why the store experience still has to be at the center of any recovery story.⏩ Tune in for the full episode here: https://youtu.be/k2JviUlR0-QThis podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

9 min
Jun 27, 2026Episode 671
E-Grocery Just Surged 28% And Regional Grocers Should Look to Sweden | Fast Five Shorts

This Omni Talk Retail Fast Five segment breaks down the explosive June 2025 e-grocery data from Brick Meets Click and Mercatus, which showed a 28% year-over-year surge to $9.8 billion, with delivery, pickup, and ship-to-home all posting gains of 25% or more.Chris Walton and Jenn Hahn dig into what's really driving the growth, from the rise of the free delivery era to why time-starved consumers are leaning on online grocery harder than ever. Chris makes the case that regional grocers shouldn't just benchmark against Walmart and Amazon. They should be looking to Sweden, where grocers are making e-grocery profitable despite $35-an-hour starting wages.They also discuss why Walmart is quietly gobbling up grocery market share, what hard discounters like Aldi are doing right, and why Jenn's 80%+ online grocery habit might be the canary in the coal mine for traditional supermarkets everywhere.⏩ Tune in for the full episode here: https://youtu.be/k2JviUlR0-QThis podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

5 min
Jun 27, 2026Episode 671
Ahold Delhaize Looks to Amazon for Its Next CEO | Fast Five Shorts

This Omni Talk Retail Fast Five segment examines Ahold Delhaize's decision to appoint former Amazon Fresh executive Claire Peters as CEO of Ahold Delhaize USA and what the hire could mean for one of the largest grocery retailers in the U.S.Chris Walton and Jenn Hahn discuss why Ahold Delhaize looked beyond traditional grocery talent, what Claire Peters' experience at Amazon, Woolworths, and Tesco brings to the role, and whether an unconventional leadership hire is exactly what the company needs.They also explore the growing trend of retailers recruiting executives from outside their core industry, why fresh perspectives can spark transformation, and whether taking a chance on nontraditional talent is worth the risk.⏩ Tune in for the full episode here: https://youtu.be/k2JviUlR0-QThis podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

10 min
Jun 26, 2026Episode 670
Danone Is Building Healthier Lives Through Data and AI | CGF 2026

In this Omni Talk Retail interview, recorded live from the Consumer Goods Forum Global Summit 2026 in Vienna, Chris Walton sits down with Ayla Ziz, Chief Commercial & Customer Officer and SVP Sales Europe at Danone, to discuss how AI, sustainability, and industry collaboration are shaping the future of consumer health.Ayla shares how Danone is integrating AI into its commercial operations, why the company views AI as an enabler rather than a threat, and how skills-based workforce development is helping employees prepare for an increasingly digital future. She also discusses her leadership role within The Consumer Goods Forum Coalition for Healthier Lives and how retailers and manufacturers are working together to promote healthier diets, improve employee well-being, and drive measurable impact for consumers around the world.Key Topics Covered:• Ayla Ziz's role as Chief Commercial & Customer Officer and SVP Sales Europe at Danone• How AI is transforming commercial operations and decision-making• Why Danone sees AI as an enabler for speed, scale, and productivity• Danone's approach to workforce development and AI training• The importance of skills-based talent management in an AI-driven world• The meaning behind the phrase "Performance without sustainability has no future"• How Danone balances business growth with sustainability goals• Ayla's leadership role in The Consumer Goods Forum Coalition for Healthier Lives• The coalition's focus on healthier diets, wellness, and employee well-being• Why defining "healthy" looks different across global markets• How retailers and manufacturers collaborate around shared health objectives• The role of industry-wide scorecards and measurement frameworks• How AI can help scale healthier living initiatives globally• Why collaboration remains essential to improving consumer health outcomes• The growing role of technology in advancing public health and wellnessSpecial thanks to the CGF Leadership Studio sponsored by Vusion for supporting Omni Talk Retail's coverage in Vienna.This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

8 min
Jun 26, 2026Episode 669
From Protein to Healthy Aging & Where Danone Sees Growth Next | CGF 2026

In this Omni Talk Retail interview, recorded live from the Consumer Goods Forum Global Summit 2026 in Vienna, Chris Walton sits down with Pablo Perversi, President of EMEA at Danone, to discuss how one of the world's leading food companies is navigating the growing consumer focus on health, nutrition, and sustainability.Pablo shares how the rise of GLP-1 medications is influencing consumer behavior, why protein has become one of the most important growth drivers in food, and how Danone is investing in emerging areas like gut health and healthy aging. He also explains the business value of B Corp certification, the role sustainability plays in attracting consumers and talent, and why health-focused innovation will continue to shape the future of the food industry.Key Topics Covered:• Pablo Perversi's expanded leadership role at Danone and across the European food industry• How GLP-1 medications are changing consumer eating habits• Why protein has become a major growth engine for Danone• The growing connection between consumer education and nutrition choices• Danone's perspective on health-driven food innovation• How B Corp certification supports brand differentiation• The relationship between sustainability and consumer trust• Why B Corp certification helps attract talent• The future of gut health and functional nutrition• Danone's investments in microbiome science and Akkermansia• How healthy aging is creating new opportunities in nutrition• The role of medical nutrition in supporting aging populations• Why health and wellness trends are reshaping the food industrySpecial thanks to the CGF Leadership Studio sponsored by Vusion for supporting Omni Talk Retail's coverage in Vienna.This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

16 min
Jun 26, 2026Episode 674
Preparing Retail for What's Next with Wesley Wilson on AI Innovation | CGF 2026

In this Omni Talk Retail interview, recorded live from the Consumer Goods Forum Global Summit 2026 in Vienna, Chris Walton sits down with Wesley Wilson, Regional Director, North America at the Consumer Goods Forum, to discuss the biggest trends shaping the future of retail and consumer goods.One year into his leadership role, Wilson reflects on how the Consumer Goods Forum is expanding its innovation initiatives ahead of the 2027 Global Summit in San Francisco. He explains why AI is becoming an essential tool for managing complexity, how GLP-1 medications are accelerating consumer demand for better nutrition, and why pre-competitive collaboration is becoming increasingly important as retailers and manufacturers navigate industry-wide challenges together.Key Topics Covered:Wesley Wilson's first year leading the Consumer Goods Forum in North AmericaWhy innovation has become a major priority for CGFWhat to expect from the Consumer Goods Forum Global Summit 2027 in San FranciscoThe growing importance of AI across retail and consumer goodsHow AI helps retailers manage personalization and operational complexityWhy open-source technology is becoming a strategic business advantageThe role of pre-competitive collaboration in driving industry innovationHow GLP-1 medications are reshaping consumer expectations around nutritionThe industry's shift toward nutritional quality over quantityWhy health outcomes are becoming central to retail strategyServing customers through collaboration across the consumer goods ecosystemHow CGF is helping retailers and manufacturers prepare for the futureSpecial thanks to the CGF Leadership Studio sponsored by Vusion for supporting Omni Talk Retail's coverage from the Consumer Goods Forum Global Summit 2026 in Vienna.This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

13 min
Jun 26, 2026Episode 674
A Look at IGA's $80B Global Network Connecting 8,000 Independent Grocers Worldwide | CGF 2026

In this Omni Talk Retail interview, recorded live from the Consumer Goods Forum Global Summit 2026, Chris Walton sits down with John Ross, President & CEO of IGA, as the organization celebrates its 100th anniversary and reflects on the evolving role of independent grocers around the world.Ross explains how IGA's network of more than 8,000 independent stores across 30+ countries is helping local retailers compete at scale while preserving their community-first approach. He also shares why collaboration across retailers and manufacturers is essential to addressing human rights in global supply chains, how IGA is simplifying retail media for independent operators, and why long-term sustainability must remain a business priority regardless of shifting political climates.Key Topics Covered:IGA's 100-year history and its global network of independent grocersWhy IGA describes itself as an $80 billion alliance of independent retailersThe unique role of the Consumer Goods Forum in bringing retailers and manufacturers togetherIGA's leadership in the CGF Human Rights CoalitionAddressing forced labor, debt bondage, and child labor across global supply chainsWhy local retailers need scalable technology and shared infrastructureHow IGA simplifies retail media for independent grocery operatorsThe challenge of normalizing data across thousands of retailersWhy retail media success depends on simplicity and measurable ROIBalancing local community needs with global retail collaborationWhy sustainability should remain a core business strategy regardless of political changeKeeping customer expectations at the center of every retail decisionSpecial thanks to the CGF Leadership Studio sponsored by Vusion for supporting Omni Talk Retail's coverage from the Consumer Goods Forum Global Summit 2026 in Vienna.This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

12 min
Jun 25, 2026Episode 670
Kearney's 100-Year Perspective on the Future of Retail | CGF 2026

In this Omni Talk Retail interview, recorded live from the Consumer Goods Forum Global Summit 2026 in Vienna, Chris Walton sits down with Rhiannon Thomas, Global Lead of Consumer, Retail, and Luxury at Kearney, to discuss how retail and consumer goods companies are redefining value creation in an AI-driven world as Kearney celebrates its 100th anniversary.Rhiannon explains why traditional scale advantages are becoming less important than category expertise, how leading organizations are creating value by connecting functions across the business, and why AI success requires more than simply implementing use cases. She also shares how retailers and brands can accelerate innovation, rethink merchandising and product development processes, and prepare their operating models for a future shaped by AI.Key Topics Covered:• Kearney's 100-year perspective on business transformation • Why category expertise is becoming more valuable than scale • The changing drivers of value creation in retail and consumer goods • How companies can unlock value through end-to-end collaboration • The connection between product design and business performance • Why AI leaders focus on outcomes, not just processes • How retailers are reimagining merchandising from a blank sheet of paper • The role of startup ecosystems in accelerating innovation • Why faster product renovation cycles create competitive advantage • The importance of balancing top-line growth and bottom-line efficiency • How AI is changing retail operating models • Why the industry must move beyond AI use cases to enterprise-wide transformationSpecial thanks to the CGF Leadership Studio sponsored by Vusion for supporting Omni Talk Retail's coverage in Vienna.This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

12 min
Jun 25, 2026Episode 669
What CGF's Latest Healthier Lives Research Reveals About Consumers | CGF 2026

In this Omni Talk Retail interview, recorded live from the Consumer Goods Forum Global Summit 2026 in Vienna, Chris Walton sits down with Sharon Bligh, Director of Health and Sustainability at the Consumer Goods Forum, to discuss the evolving intersection of consumer health, sustainability, food waste, climate action, and AI.Drawing on insights from CGF's latest Healthier Lives report, Sharon explains why global attitudes toward health and well-being are rapidly changing, how retailers and manufacturers can help consumers make healthier choices, and why trends such as solo eating, scratch cooking, GLP-1 medications, and AI-powered health guidance are reshaping the future of food and retail.Sharon also shares updates on global food waste reduction efforts, the role retailers can play in helping consumers waste less food at home, and what companies should know about AI's environmental impact as sustainability leaders navigate the next phase of climate action.Key Topics Covered:• Highlights from CGF's Healthier Lives report developed with Bain • Why consumer attitudes toward health and well-being are changing globally • The growing desire for home cooking and scratch cooking • The rise of solo eating and its impact on food purchasing behavior • How GLP-1 medications are reshaping consumer food choices • AI, health misinformation, and the future of consumer trust • How retailers can help consumers make healthier decisions • Progress on global food waste reduction efforts • Why household food waste remains a major challenge • How AI and technology can help reduce food waste at home • Understanding food date labels and consumer education opportunities • The relationship between climate action, food systems, and sustainability • New research on AI's environmental footprint and climate implications • Where sustainability leaders should focus their climate efforts moving forwardSpecial thanks to the CGF Leadership Studio sponsored by Vusion for supporting Omni Talk Retail's coverage in Vienna.This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

16 min
Jun 25, 2026Episode 668
The Omnichannel Grocery Blueprint from Migros CEO Özgür Tort | CGF 2026

In this Omni Talk Retail interview, recorded live from the Consumer Goods Forum Global Summit 2026 in Vienna, Chris Walton sits down with Özgür Tort, CEO of Migros Group Türkiye, to discuss how one of the world's most advanced grocery retailers is combining e-commerce, automation, AI, and omnichannel operations to serve consumers across Türkiye.Özgür shares how Migros began experimenting with e-commerce as early as 1997, why digital commerce now accounts for more than 22% of the company's business, and how its network of more than 3,800 stores powers both physical retail and online fulfillment. He explains how automation, robotics, and data-driven operations have transformed online grocery profitability, while also detailing the company's approach to convenience formats, hypermarkets, retail media, fintech, and last-mile delivery.The conversation also explores the future of agentic commerce, why customer reviews are becoming a critical source of AI training data, and how retailers must build strong data foundations and logistics capabilities to remain competitive as AI-powered shopping becomes more mainstream.Key Topics Covered:• How the Consumer Goods Forum has evolved since 2013 • Why AI has become a central focus across retail and manufacturing • Migros Türkiye's e-commerce journey since 1997 • How online sales now represent more than 22% of company volume • The role of data quality and product information in digital shopping experiences • Using stores as fulfillment hubs for online grocery orders • How automation and robotics improve picking efficiency and profitability • Achieving delivery windows as fast as 30 minutes in urban markets • The evolution of supermarkets, hypermarkets, and convenience formats • Why omnichannel retail is reshaping store expansion strategies • How online demand is transforming store layouts and operations • The future impact of agentic commerce on retail • Why customer reviews are becoming critical AI training data • Building AI-ready data infrastructure and ERP systems • The importance of logistics, last-mile delivery, and customer experience • Retail media, fintech, and emerging growth opportunities for retailersSpecial thanks to the CGF Leadership Studio sponsored by Vusion for supporting Omni Talk Retail's coverage in Vienna.This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

12 min
Jun 25, 2026Episode 669
Collaboration Is Reshaping Sustainability with Ahold Delhaize & Mondelēz | CGF 2026

In this Omni Talk Retail interview, recorded live from The Consumer Goods Forum Global Summit 2026 in Vienna, Chris Walton is joined by Alex Holt, Chief Sustainability Officer at Ahold Delhaize, and Christine McGrath, SVP & Chief Impact and Sustainability Officer at Mondelēz International, to discuss how collaboration is reshaping sustainability across the consumer goods industry.Alex and Christine share how the CGF CSO Forum has quickly become a valuable platform for sustainability leaders to exchange ideas, tackle common challenges, and accelerate progress across both retail and consumer packaged goods. They discuss how sustainability has evolved from a voluntary initiative into a core business priority, why resilience and value creation are becoming central to sustainability strategies, and how AI is opening new opportunities to improve decision making, climate forecasting, and supply chain planning.Key Topics Covered:• The origins and purpose of the CGF Chief Sustainability Officer Forum • How retailers and CPGs are collaborating to accelerate sustainability efforts • Why sustainability has become a core business and strategic priority • The growing role of regulation and reporting requirements • How sustainability initiatives create business value and resilience • Measuring sustainability's impact on revenue growth and risk reduction • The importance of integrating sustainability into business strategy • How AI is helping organizations analyze data and improve decision making • Predictive climate modeling and forecasting future supply chain risks • The role of sustainability in building more resilient supply chains • How sustainability leaders are adapting their organizations and teams • Why collaboration remains essential to driving industry-wide progressSpecial thanks to the CGF Leadership Studio sponsored by Vusion for supporting Omni Talk Retail's coverage in Vienna.This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

12 min
Jun 25, 2026Episode 667
Inside The Global Cocoa Crisis With Mondelēz's Chief Cocoa Officer | CGF 2026

In this Omni Talk Retail interview, recorded live from the Consumer Goods Forum Global Summit 2026 in Vienna, Chris Walton is joined by Darren O'Brien, Chief Corporate and Government Affairs Officer and Chief Cocoa Officer at Mondelēz International, to discuss the global cocoa crisis and what it will take to build a more resilient cocoa supply chain for the future.Darren shares how Mondelēz responded to unprecedented disruptions in cocoa production, why the company created the role of Chief Cocoa Officer, and how diversification, technology, and industry collaboration are reshaping the future of cocoa sourcing. He also discusses the importance of human rights initiatives, the role of collective action in addressing systemic supply chain challenges, and the leadership lessons that come from managing issues that span geographies, governments, and global markets.Key Topics Covered:• Why Mondelēz created the role of Chief Cocoa Officer• Understanding the global cocoa crisis and its impact on the industry• The risks of relying too heavily on a single sourcing region• Diversifying cocoa sourcing beyond West Africa• How flavor profiles influence cocoa sourcing strategies• Investments in large-scale cocoa farming and agricultural innovation• Emerging technologies that could transform cocoa production• The future of cocoa butter and cell-based cocoa innovation• Mondelēz's progress in building a more resilient cocoa supply chain• How Cocoa Life supports farming communities and supply chain sustainability• Addressing child labor through education, remediation, and farmer support programs• The connection between farm productivity, farmer income, and human rights outcomes• Why collaboration is essential to improving cocoa-growing communities• Leadership lessons from managing global issues and board-level responsibilities• How AI is helping leaders make faster and better-informed decisions• The importance of managing through teams in a global organization• Why pre-competitive collaboration may be the key to the future of cocoa• The role of Together Cocoa and industry-wide technology sharing• Building a more sustainable, resilient, and predictable cocoa ecosystem by 2035Special thanks to the CGF Leadership Studio sponsored by Vusion for supporting Omni Talk Retail's coverage in Vienna.This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

15 min
Jun 25, 2026Episode 667
What Retailers Need to Know from Bain & Company's State of Food Habits Report | CGF 2026

In this Omni Talk Retail interview, recorded live from the Consumer Goods Forum Global Summit 2026 in Vienna, Chris Walton is joined by Ruth Lewis, Senior Manager at Bain & Company, to discuss the findings from Bain's new State of Food Habits report and what retailers, brands, and food manufacturers need to understand about the future of consumer eating behaviors.Ruth shares insights from Bain's latest research into how consumers across the U.S., U.K., France, and Germany are preparing meals, where they are spending their food budgets, and what barriers are preventing healthier eating. She also explores the growing role of food delivery, the long-term implications of GLP-1 adoption, and how AI-powered shopping tools are beginning to influence everything from meal planning and nutrition decisions to price comparisons and grocery purchasing behavior.Key Topics Covered:• Key findings from Bain's State of Food Habits report• Why 70-80% of meals are still consumed at home• The surprising reality of scratch cooking versus ready-made meals• How consumers define and approach at-home meal preparation• The rise of food delivery as a regular at-home meal option• Why consumers increasingly view food delivery as an affordable treat• Generational differences in dining and food consumption habits• The impact of inflation and rising restaurant prices on consumer behavior• How Gen Z views food delivery versus dining out• The current state of GLP-1 adoption in the U.S. and U.K.• Why many consumers discontinue GLP-1 medications• The long-term implications of GLP-1s for food manufacturers and retailers• How oral GLP-1 medications could expand adoption in the future• The growing role of AI and digital tools in grocery decision-making• How consumers are using technology for nutrition guidance and meal planning• AI-powered price comparison and promotional shopping trends• Why product data quality matters in AI-driven product discovery• How large language models may reshape grocery shopping and brand visibility• The future of AI-assisted basket building and cross-retailer price optimizationSpecial thanks to the CGF Leadership Studio sponsored by Vusion for supporting Omni Talk Retail's coverage in Vienna.This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy