039 I From Counseling to Course Management: Chad Allen's Non-Traditional Path to Leadership

In this episode of Leadership on the Links, Tyler Bloom is joined by Chad Allen, Golf Course Superintendent at Chatham Hills, as they discuss Chad's unique career journey, his leadership insights, and his approach to evolving the golf course management industry. He was recently awarded the Emerging Leader Award by GCSAA. Chad shares how his non-traditional path, which started in substance abuse counseling, has shaped his leadership style and approach to staff empowerment, mentorship, and technology in golf course management. What You'll Learn in this Episode: Non-traditional career journey: Chad's shift from substance abuse counseling to golf course management highlights the industry's openness to individuals with diverse backgrounds. Leadership practices: Chad emphasizes the importance of open communication, staff empowerment, and bridging the gap between front- and back-of-house teams. Career growth: Networking, mentorship, and engaging in industry programs are vital for continual professional development in golf course management. Technology integration: Chad utilizes tools like GS3 technology to enhance course conditions and demonstrate professionalism to members through data-driven approaches. Soundbites: "Many of us are passive when it comes to putting ourselves out there and showcasing what our teams are accomplishing. I'm not a big "me" person; I prefer "we" and "us." I have to remind myself of that because, honestly, I wouldn't be where I am without my team. But I also recognize that I need to be my own spokesman." (13:59) "I think that's something that's changing in the industry—moving away from the old "trade secrets" mentality. It's about focusing on a community of like-minded people who are willing to help one another grow." (28:46) Key Quotes: "While there are hierarchies and chains of command that need to be respected, creating an environment where everyone is comfortable is key. When that's in place, people can do their jobs without the stress of unnecessary tension." "Leadership for me has been shaped by everything I've learned through training, my brother's mentorship, and learning from those who lead by example." "Step outside of your comfort zone. You have to do it consistently. Ask questions, take notes, and don't let anything deter you from what you're trying to accomplish." "I'm big on networking and sharing knowledge. I'm an open book—I don't hide anything. If someone wants to know about my fertility program, I'll send it over. What matters to me is fostering an open network where people can share information, make mistakes, and learn from each other." Links and Resources Mentioned: LinkedIn: https://www.linkedin.com/in/chad-allen-659973226/