Ep. 142 - SENTIMENT Analysis is a BIG DEAL! ➡️ GUEST: CALLRAIL CEO ==> Marc Ginsberg w/ Insights from 200K CALLRAIL Customers!

In this episode of "Do This, Not That", host Jay Schwedelson interviews his college friend Marc Ginsberg , the CEO of CallRail. CallRail is an AI-powered call tracking and analytics company that helps over 200,000 small and medium businesses understand who is calling them, what is being said on those calls, and how they can use those insights to drive more sales. ================================================================= Best Moments: (4:00) How Marc has been focused on data, analytics, and insights throughout his career even before AI was mainstream (6:58) Practical ways small businesses can leverage AI to benefit their operations, such as through sentiment analysis of calls and emails (7:40) Using AI for time savings by automating meeting and call transcription and analysis (9:29) How AI call analysis helped one of CallRail's driveway installation customers identify and pursue a new revenue stream (15:09) Marc's vision for how AI will progress from automation into more assisted intelligence over the next 5-10 years ================================================================= Guest bios: Marc Ginsberg, CEO of CallRail. 25+ years of marketing and growth experience at companies like American Express and Cardlytics. ================================================================= PARTNER WITH JAY AND GURU Media Hub HERE: www.GuruMediaHub.com Partner with Jay or have Jay on YOUR podcast: www.JaySchwedelson.com Jay's Agency: www.OutcomeMedia.com ================================================================= MASSIVE thank you to our Sponsor, Marigold!! Marigold is a relationship marketing platform designed to help you acquire new customers and turn them into superfans with their best-in-class loyalty solutions. Don’t take my word for it though, American Airlines, Honeybaked Ham, Title Boxing, and Notre Dame University are also customers! Regardless of your size, check out Marigold today to get the solution you need to grow your business! Check out this free content Jay has loved digesting, Marigold's 2024 Retail Trends Guide .