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The Retrievals

Serial Productions & The New York Times·Hosted by Susan Burton·12 episodes

NewsSocietyCultureTrue CrimeSerialized documentaryMedical investigation45-55 min/epSeasonalReported narrativeEmotionally intense

C-sections are the most frequently performed major surgeries in the world. So why do so many patients feel severe pain during them? Season 2 of the award-winning podcast “The Retrievals” is an investigation into this underreported problem — and the new effort to solve it. Subscribe today at nytimes.com/podcasts or on Apple Podcasts and Spotify. You can also subscribe via your favorite podcast app here https://www.nytimes.com/activate-access/audio?source=podcatcher. For more podcasts and narrated articles, download The New York Times app at nytimes.com/app.  To find out about new shows from Serial Productions, and get a look...

Why listen

The Retrievals is a carefully reported Serial Productions documentary from Susan Burton about medical pain that patients said was minimized, misunderstood, or ignored. Season 1 follows the Yale Fertility Center fentanyl theft through the experiences of IVF patients, while Season 2 widens the lens to severe pain during C-sections and the struggle to change medical practice. It is a strong fit for listeners who like intimate investigative journalism, medical ethics, and true stories that sit with ambiguity rather than rushing to easy villains.

Series(2)

Episodes

45 min
Jul 10, 2025Episode 4
S02 Episode 4: The Solutions

Sometimes you can’t wait for research to tell you what to do — you just have to go ahead and do it. We get back on L&D with Clara, Mindy and Heather. Subscribe now to get early access to this episode. To get full access to this show, and to other Serial Productions and New York Times podcasts on Apple Podcasts and Spotify, subscribe at nytimes.com/podcasts.To find out about new shows from Serial Productions, and get a look behind the scenes, sign up for our newsletter at nytimes.com/serialnewsletter.Have a story pitch, a tip, or feedback on our shows? Email us at [email protected]

55 min
Jul 10, 2025Episode 3
S02 Episode 3: The Guidelines

Pain during a cesarean section isn’t a new problem. But for a long time, it’s been a hidden one. In England, a patient named Susanna not only brings the problem to doctors’ attention, but also tries to solve it. To get full access to this show, and to other Serial Productions and New York Times podcasts on Apple Podcasts and Spotify, subscribe at nytimes.com/podcasts.To find out about new shows from Serial Productions, and get a look behind the scenes, sign up for our newsletter at nytimes.com/serialnewsletter.Have a story pitch, a tip, or feedback on our shows? Email us at [email protected]

44 min
Jul 10, 2025Episode 2
S02 Episode 2: The Speech

What went wrong with Clara’s delivery? And can Heather get doctors to talk about it? To get full access to this show, and to other Serial Productions and New York Times podcasts on Apple Podcasts and Spotify, subscribe at nytimes.com/podcasts.To find out about new shows from Serial Productions, and get a look behind the scenes, sign up for our newsletter at nytimes.com/serialnewsletter.Have a story pitch, a tip, or feedback on our shows? Email us at [email protected]

47 min
Jul 10, 2025Episode 1
S02 Episode 1: The Case

Clara is a labor and delivery nurse, so she has a pretty good idea of what to expect when she delivers her own twins at the same hospital where she works. But she wasn’t prepared for this. To get full access to this show, and to other Serial Productions and New York Times podcasts on Apple Podcasts and Spotify, subscribe at nytimes.com/podcasts.To find out about new shows from Serial Productions, and get a look behind the scenes, sign up for our newsletter at nytimes.com/serialnewsletter.Have a story pitch, a tip, or feedback on our shows? Email us at [email protected]

2 min
Jun 26, 2025
Trailer: The Retrievals, Season 2

C-sections are the most frequently performed major surgeries in the world. So why do so many patients feel severe pain during them? Season 2 of the award-winning podcast “The Retrievals” is an investigation into this underreported problem — and the new effort to solve it. Coming July 10th.  To get full access to this show, and to other Serial Productions and New York Times podcasts on Apple Podcasts and Spotify, subscribe at nytimes.com/podcasts.To find out about new shows from Serial Productions, and get a look behind the scenes, sign up for our newsletter at nytimes.com/serialnewsletter.Have a story pitch, a tip, or feedback on our shows? Email us at [email protected]

0 min
Oct 15, 2024
Where To Find Episodes 3-5 Of The Retrievals

To get full access to this show, and to other Serial Productions and New York Times podcasts on Apple Podcasts and Spotify, subscribe at nytimes.com/podcasts. To find out about new shows from Serial Productions, and get a look behind the scenes, sign up for our newsletter at nytimes.com/serialnewsletter. Have a story pitch, a tip, or feedback on our shows? Email us at [email protected]

47 min
Oct 6, 2023
Bonus - Heavyweight: #49 Another Roadside Attraction

This week, we're sharing an episode from our friends over at Heavyweight, one we think listeners of The Retrievals would enjoy. You can listen to their new season now, where ever you get your podcasts. To get full access to this show, and to other Serial Productions and New York Times podcasts on Apple Podcasts and Spotify, subscribe at nytimes.com/podcasts.To find out about new shows from Serial Productions, and get a look behind the scenes, sign up for our newsletter at nytimes.com/serialnewsletter.Have a story pitch, a tip, or feedback on our shows? Email us at [email protected]

53 min
Aug 3, 2023Episode 5
S01 Episode 5: The Outcomes

In fertility treatment, a successful outcome is defined as a healthy baby. In this story, the outcomes are complicated for everyone involved. To get full access to this show, and to other Serial Productions and New York Times podcasts on Apple Podcasts and Spotify, subscribe at nytimes.com/podcasts.To find out about new shows from Serial Productions, and get a look behind the scenes, sign up for our newsletter at nytimes.com/serialnewsletter.Have a story pitch, a tip, or feedback on our shows? Email us at [email protected]

38 min
Jul 27, 2023Episode 4
S01 Episode 4: The Clinic

What we know about what happened at the clinic. To get full access to this show, and to other Serial Productions and New York Times podcasts on Apple Podcasts and Spotify, subscribe at nytimes.com/podcasts.To find out about new shows from Serial Productions, and get a look behind the scenes, sign up for our newsletter at nytimes.com/serialnewsletter.Have a story pitch, a tip, or feedback on our shows? Email us at [email protected]

4 min
Jul 20, 2023
S01 Bonus: Did this happen to you?

A message from Susan Burton. To get full access to this show, and to other Serial Productions and New York Times podcasts on Apple Podcasts and Spotify, subscribe at nytimes.com/podcasts.To find out about new shows from Serial Productions, and get a look behind the scenes, sign up for our newsletter at nytimes.com/serialnewsletter.Have a story pitch, a tip, or feedback on our shows? Email us at [email protected]

46 min
Jul 13, 2023Episode 3
S01 Episode 3: The Sentence

At the nurse’s sentencing hearing, the patients learn a shocking detail that forces them to confront the limits of their compassion. To get full access to this show, and to other Serial Productions and New York Times podcasts on Apple Podcasts and Spotify, subscribe at nytimes.com/podcasts.To find out about new shows from Serial Productions, and get a look behind the scenes, sign up for our newsletter at nytimes.com/serialnewsletter.Have a story pitch, a tip, or feedback on our shows? Email us at [email protected]

33 min
Jul 6, 2023Episode 2
S01 Episode 2: The Nurse

The patients know what happened to them. Now they learn who did it. The story of the nurse whose own pain was also unseen.  To get full access to this show, and to other Serial Productions and New York Times podcasts on Apple Podcasts and Spotify, subscribe at nytimes.com/podcasts.To find out about new shows from Serial Productions, and get a look behind the scenes, sign up for our newsletter at nytimes.com/serialnewsletter.Have a story pitch, a tip, or feedback on our shows? Email us at [email protected]

57 min
Jun 29, 2023Episode 1
S01 Episode 1: The Patients

Patients at a fertility clinic experience excruciating, unexpected pain. For months the reason for that pain remains hidden. Then they get a letter from the clinic. To get full access to this show, and to other Serial Productions and New York Times podcasts on Apple Podcasts and Spotify, subscribe at nytimes.com/podcasts.To find out about new shows from Serial Productions, and get a look behind the scenes, sign up for our newsletter at nytimes.com/serialnewsletter.Have a story pitch, a tip, or feedback on our shows? Email us at [email protected]

3 min
Jun 22, 2023
Trailer: The Retrievals, Season 1

The patients in this story came to the Yale Fertility Center to pursue pregnancy. They began their I.V.F. cycles full of expectation and hope. Then a surgical procedure called egg retrieval caused them excruciating pain.Some of the patients screamed out in the procedure room. Others called the clinic from home to report pain in the hours that followed. But most of the staff members who fielded the patients’ reports did not know the real reason for the pain, which was that a nurse at the clinic was stealing fentanyl, and replacing it with saline.From Serial Productions and The New York Times, The Retrievals is a five-part narrative series reported by Susan Burton, a veteran staff member at “This American Life” and author of the memoir “Empty.”Susan details the events that unfolded at the clinic, and examines how the patients’ distinct identities informed the way they made sense of what happened to them in the procedure room. The nurse, too, has her own story, about her own pain, that she tells to the court. And then there is the story of how this all could have happened at the Yale clinic in the first place.Throughout, Burton explores the stories we tell about women’s pain. How do we tolerate, interpret and account for it? What happens when pain is minimized or dismissed?  To get full access to this show, and to other Serial Productions and New York Times podcasts on Apple Podcasts and Spotify, subscribe at nytimes.com/podcasts.To find out about new shows from Serial Productions, and get a look behind the scenes, sign up for our newsletter at nytimes.com/serialnewsletter.Have a story pitch, a tip, or feedback on our shows? Email us at [email protected]