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The MSP Show

The Digital Nomad Podcast·Hosted by Stuart Crawford·238 episodes

BusinessMSP businessInterview show30-45 minCybersecurity salesIT servicesInactive archive

Where can you turn to speak with the movers and shakers in the IT industry? The MSP Marketing Show is your source for up-to-date business info.

Why listen

The MSP Show is a practical interview show for managed service provider owners and IT services leaders who want field-level ideas on sales, marketing, cybersecurity, hiring, and vendor strategy. Host Stuart Crawford talks with MSP operators, consultants, authors, and technology vendors, so episodes feel like short business briefings from people working inside the channel. It is best for listeners who run or sell into MSPs and want tactical conversations rather than broad tech commentary.

Series(1)

Episodes

27 min
Mar 17, 2021
Is Cybersecurity A Game?

Scott Wright is the CEO of Click Armor, a cybersecurity education company specialized in working with MSPs around the world to help them educate clients on cybersecurity.  Check out their website at https://www.clickarmor.ca and their free phishing education site at https://www.canibephished.com

42 min
Mar 5, 2021
Finally! SD-WAN Solutions For Small to Medium Business.

Want a great solution to provide to your MSP clients?  Thought about offering SD-WAN solutions for your "Work From Home" clients.  Check out what Brad Fischer from RabbitRun has to say about the opportunities for small to midsize businesses. Discover more about RabbitRun at https://www.rabbitrun.io

33 min
Mar 3, 2021
You Have To Understand The Client's Business To Grow

Colin Know has helped grow and grown numerous IT service organizations and SaaS solutions over his 20 year IT career.  Starting with a small outsourced IT company in 2004, Colin then started XCEL Professional Services in Calgary and PassPortal MSP in the 2010's, which he successfully sold. Now, Colin leads up Gradient MSP, a data modeling and decision-making SaaS/AI solution that helps MSPs make better business decisions. Sign up for Gradient MSP today at https://www.meetgradient.com

39 min
Mar 1, 2021
Why MSPs Need Cyber Insurance Now

Joseph Brunsman of CPL Brokers in Maryland knows a thing or two about MSPs and cyber insurance. Why do MSPs need cyber insurance now. Find out what you need to know to protect your assets, your business, and your family and the families of everyone you employ.  Discover more about CPL at https://www.cplbrokers.com Tune into Joseph's Youtube channel at https://www.youtube.com/channel/UCy_OZBxt9Um9zjsp_9qtsWA Get Joseph's book at https://cplbrokers.com/book2

26 min
Feb 5, 2021
Video Is King! All Hail The King!

Pete Matheson ran a highly successful MSP business in Southampton, England. Pete sold his business in March 2020, prior to all the lockdowns with COVID (talk about timing), and has now launched a thriving business coaching practice, helping MSPs understand everything they need to know to run a highly profitable and successful MSP business.  Pete joined Stuart Crawford from https://www.ulistic.com to talk about the importance of video marketing amongst other things on this week's MSP SHOW. Learn more about Pete and what he is up to at http://www.petematheson.co.uk.

21 min
Jan 26, 2021
MSPs Add This Cybersecurity Solution To Your Security Offering Now

Are you 100% confident that all the data on your customer computers is removed when retiring systems?  White Canyon Software's WipeDrive is the perfect solution for MSPs looking for a  great data erasure.  Mention the MSP Show when talking to Paul Katzoff and get 20 seats for free. https://www.whitecanyon.com/

30 min
Jan 19, 2021
Breaking News: NST Acquires Certus Technologies - Expands Services Across NY/NJ

2021 is starting off on the right foot for the team at NST and Certus Technologies.  How? These two great MSPs have joined forces as of Jan 1, 2021, to expand their IT services across New York and New Jersey

27 min
Jan 18, 2021
Guaranteed Strategy For MSPs To Make Serious Money In 2021 - Stop Ransomware!

Greg Edwards knows a thing to two on how MSPs can make some serious revenue.  Want an easy way to win new business and make more money...have a guaranteed way to stop ransomware. Learn more at https://www.getcryptostopper.com

39 min
Jan 14, 2021
Is Your MSP Support Team Living The Adventure?

Want to hire a great MSP technician? Not sure where to turn? Eric Muth shares how Support Adventure helps you overcome all your technician hiring and management challenges. Learn more at https://www.supportadventure.com/

36 min
Jan 11, 2021
Get A Foote In The Door With Your Marketing

Earl Foote is a leader in the Salt Lake City market and helps organizations overcome their IT services issues.  Earl shares insights with Ulistic's Stuart Crawford on how to build community and ultimately their business.

34 min
Dec 22, 2020
MSP Sales Insights: Trade Secrets From A Great MSP Sales Professional

Tommy Wolosin is one of the best MSP sales professionals out there...how does Net Works continue to win in Middle Tennessee?  Find out Tommy's secrets.

31 min
Nov 18, 2020
How MSPs Can Become An Authority In 90 Days

Yes, you can become an authority in the MSP market in just 90 days.  How? Simple. Publish your book.  Andrea Albright from Beverly Hills Publishing shares insights on how you can become the authority in your business community in just 90 days.  Learn more about Andrea and her services: https://www.andreaalbright.com/ https://beverlyhillspublishing.com/your-movement

35 min
Nov 12, 2020
Should Your MSP Partner With PC Matic?

You've seen the commercials on your favorite cable news channel, North American based antivirus for home users and small businesses...but did you know that PC Matic is a viable solution for MSPs and their clients? Corey Munsen joins the MSP Show to talk about the important role PC Matic is playing to help secure small businesses and also help the MSPs offer their security solutions.  Learn more at https://www.pcmatic.com/msp.

43 min
Nov 9, 2020
What MSPs Need To Know When Selling To The CIO

Are you trying to sell Co-managed IT services or vCIO services to the leadership of a company or any other position of authority?  How do you get the attention of the CIO? What strategies will get you in the front door? Jeff Ton is the author of "Amplify Your Value" and shares insights on how MSPs today can amplify the value in their services to corporate leadership and those looking or in need of Co-managed IT Services and vCIO Services.  Get Jeff's book at https://www.ulistic.com/amplify.

47 min
Nov 4, 2020
Cloud Computing In The Architectural, Engineering & Construction Industry

Doug Miller is the CEO of Brightworks Group in Indianapolis (https://www.brightworksgroup.net/) and specializes in cloud services and cloud architecture for many industries including architectural, engineering and construction companies.  Doug and Stuart Crawford discuss the world of cloud services in the AEC market and many other topics related to running a successful MSP business.

29 min
Oct 25, 2020
Inside The World Of CoMIT (Co-Managed IT Services)

Want to get into the world of Co-Managed IT Services? Cam Roberson of Beachhead Solutions has some ideas and strategies to help you get there.  Visit his website at https://www.beachheadsolutions.com/

38 min
Oct 22, 2020
The World Of Networking With Alex Hoff Of Auvik Networks

Alex Hoff from Auvik Networks joins the MSP Show to share insights into the world of networking and how managed IT service providers can generate additional revenues in 2021 by partnering with Auvik Networks.  Discover more at https://www.auvik.com/.

31 min
Oct 5, 2020
Data Driven Decision Making

How are you making decisions in your business?  Using data or trusting your gut? GrowthForce's Stephen King joins Stuart Crawford on the MSP Show to discuss making sound business decisions using data and the potential positive impacts on your organization.

27 min
Aug 16, 2020
Why StoryBrand & They Ask You Answer Is A Winning MSP Marketing Formula

Wil Buchanan from Philantech3 in Spokane, WA understands the importance of what a solid MSP marketing foundation built on StoryBrand and They Ask You Answer can bring to an MSP business.  Check out how his approach is positioning Philantech3 as the top MSP in Spokane.

24 min
Aug 2, 2020
Cybersecurity In A COVID-19 Environment

Ilan Sredni from Palindrome Consulting (https://www.pciicp.com) talks about the role cybersecurity plays in a COVID19 world.

27 min
Jul 22, 2020
Why THEY ASK YOU ANSWER Rocks As A MSP Marketing Strategy

Stuart Crawford, MSP Marketing specialist and Jeff Altom from Core Vision IT Solutions in the Milwaukee area get together to chat about all things THEY ASK YOU ANSWER and why this approach is sound for all your MSP Marketing activities.

25 min
Jul 16, 2020
What's Going On In Las Vegas?

When organizations in Las Vegas need high quality IT services, NSA delivers.  Cameron Call is the operations manager for NSA, a leading managed IT services company working with casinos, healthcare, and other compliance/regulatory-driven organizations.  Check out nsa-nv.com.

26 min
Jul 13, 2020
Microsoft 365: Why The Time Is Bang On For Organizations To Jump Onboard

When businesses in New Jersey, New York or Connecticut need reliable cloud technologies, they call Joe Cannata with Techsperts.  Joe and his team are seasoned professionals with Microsoft 365 for small to midsize companies.  Learn why Joe is bullish on the Microsoft 365 platform.

26 min
Jul 10, 2020
The Process Driven Managed IT Services Company

If there is one thing Phillip Baumann of BoomTech, Inc. in Boca Raton understands is that processes drive success.  BoomTech is a leading MSP in South Florida and is anchored in systems and processes in every corner of their business.

32 min
Jun 30, 2020
Why MSPs Need A Media & PR Strategy?

Don Baham with the Kraft Technology Group sits down with MSP Marketing professional Stuart Crawford to discuss the importance of managed IT service companies having a strategic media and PR strategy...plus other topics.

28 min
Jun 4, 2020
Los Angeles IT Services Professional Holden Watne Talks Family And The Future

Holden Watne with Generation IX in Los Angeles joins Stuart Crawford to talk about working with family, the future of managed IT services and what managed IT service companies need to know now to prepare for the future.

38 min
Jun 3, 2020
Portland Oregon IT Services Professional Shares Great Insights

Nick Hess is an IT services professional with SureTec IT in Portland OR. Nick joins MSP marketing professional Stuart Crawford on what it takes to run a professional IT services firm and make a difference with his clients.

52 min
Jun 1, 2020
What It Takes To Be A Top IT Services Company In South Florida

Andrew Medina, Frank Merino, Steve Zoberg and Kristin Graham from Forthright Technology Partners share their insights into being a top IT services company in Fort Lauderdale and South Florida.

35 min
May 27, 2020
Should Your MSP Start A Podcast?

Chuck Lobert is one of the voices of the Tech Talk Detroit podcast and manages sales and marketing for Vision Computer Solutions in the Detroit metro area.  MSP Marketing professional Stuart Crawford and Chuck discuss the role of podcasting as part of an MSP marketing strategy/.

51 min
May 27, 2020
How Can MSPs Attract Superstar Talent Without Paying A Fortune

Darrin Carr joined the Ulistic High Performance Club to share insights into attracting and retaining the best talent without paying a small fortune.

48 min
May 23, 2020
Surviving COVID: Great Marketing Ideas For Managed IT Service Providers

George Bardissi, CEO of BVoIP understands a thing of two about helping MSPs market their services. George, also a successful MSP business owner in Philadelphia shares insights on how MSPs can not only survive COVID19 but thrive as the global economy starts to wind back up.

46 min
May 20, 2020
Pricing Managed Services? Confused? Rick Thomas Shares Insights

Rick Thomas with ProTechnical in Reno, NV and Portland, OR has a great new way to price managed services.  What has Rick figured out?  Check out some of the differences on how Rick delivers managed IT services with ProTechnical.

30 min
May 19, 2020
Grow Your Managed IT Services Business With Effective Business Networking

Matt Mercier has built Acapella Technologies, an NH IT services company using effective business networking strategies.  Matt is unique in the managed IT services industry, not only does he build effective business relationships with centers of influence, but he also partners with his competitors.  Learn how Matt continues to build Acapella Technologies as a top MSP in New Hampshire.

31 min
May 2, 2020
Have You Realized There Is A Better Solution For IT Services In Connecticut?

When John Beyer started Realized Solutions, https;//www.myrsi.com, in Southington, CT, he knew there was a better way to deliver IT services for businesses throughout New England.  Learn how John and his team can help businesses who need reliable IT services and realize now is the time to make a great decision.

43 min
May 2, 2020
Does Your Managed IT Services Company Give You A Competitive Advantage?

Asking yourself?  Does my IT company in the Baltimore/Washington Metro area give us a competitive advantage?  If the answer is no or I don't know...then you need to speak with Mike Shelah and Russell Smith at Advantage Industries.  https://www.getadvantage.com.  Advantage Industries is a managed IT services company focused on providing proactive IT services, strategic IT advice and forward thinking solutions for small to large business from Baltimore to Washington.

39 min
Apr 24, 2020
You Need To Partner With This Company If You Offer Cybersecurity Solutions

Offering cybersecurity solutions to your MSP customers?  How do you know it is working?  Eric Martin is with Vanta (https://www.vanta.com) and they are the leading SOC II Auditing software company in the managed IT services channel.  If you are offering cybersecurity solutions to your customers, Ulistic suggests that you connect with Vanta and have a discussion with Eric and the team right away.

32 min
Apr 23, 2020
ConnectWise & What's Happening In The World Of IT Managed Services

Brian Johnson with http://www.gozynta.com met up with MSP Marketing professional Stuart Crawford to talk about the world of Managed IT Services during the COVID-19 crisis.  Lots going on with remote workforces and the changes happening in our community.  Brian also introduces us to a new world of sending in support tickets into ConnectWise.  Check this podcast out and don't forget to subscribe.

38 min
Apr 23, 2020
Offering vCIO or Fractional CIO Services? Here Is A Great Resource

Thinking about offering vCIO and Fractional CIO services as part of your managed IT service offerings?  John Laub is with Gray Leaf Technology Consultants (https://www.gograyleaf.com/).  John talks about how his tool helps managed IT service providers help work with clients to make sure they have the right IT solution, budgets planned and much more. The Managed Services Provider (MSP) Partnership Program provides products that will grow your client base, generate revenue, and enhance your relationship with every client. We've developed a client portal that will give you complete insight into your client's status, strategic direction, statistics, and also provides a portal for the client to view the stats you need them to see. Fully customizable.

35 min
Apr 17, 2020
Managed Services In A Post COVID19 World

There is no argument that the world is changing and will change....regardless of how long this COVID 19 crisis last.  Paul Berndt of NetVPro and Stuart Crawford discuss the future of managed IT services in a remotely connected world.

39 min
Apr 13, 2020
Can Your Managed Services Business Survive In Tough Financial Times?

Myles Olson is a partner with Solomon Financial in Canada.  Based in London, ON, Myles helps managed service providers and small business managed their finances, make sound investments and assist on the road to financial freedom.  Learn more at https://www.solomonfinancial.ca/.

32 min
Apr 9, 2020
Coronavirus: Stories From The Front Line - Microsoft Office 365 & More

Dan King from K2 Technologies (https://www.k2technologies.net) is one of the US's top authorities on Microsoft Office 365 and how organizations can take advantage of Microsoft solutions to make an impact on organizations in a post COVID19 world.  You don't want to miss Dan's insights.

58 min
Apr 8, 2020
Coronavirus: Stories From The Front Line: Do The Math

Karl Bryan is an experience business coach and shares great insights into not only winning new business and surviving the Coronavirus pandemic.  Karl talks about how you can thrive during this global crisis.  This is worth the 60 minute listen.  Check out Karl's website at https://www.focused.com.

34 min
Apr 7, 2020
Coronavirus: Stories From The Front Line | Arlin Sorensen Shares Great Advice

Arlin Sorensen has build solid businesses and survived countless economic downturns, but nothing like COVID-19.  Listen in on Arlin's savvy advice for managed IT service companies.

22 min
Apr 7, 2020
Coronavirus: Stories From The Front Line - Ken Dwight "The Virus Doctor"

Ken Dwight is known in the MSP channel as the "The Virus Doctor", check out his website at https://www.thevirusdoc.com/. Stuart Crawford and Ken discuss what is happening with the Coronavirus in Houston.  Ken also offers up insights into the cybersecurity threats since the emergence of COVID-19.

20 min
Apr 1, 2020
Coronavirus: Stories From The Front Line - New Orleans and COVID-19

Kevin Launey is one half of the great leadership team BIOS Technologies in New Orleans.  Kevin has seen disasters before, from Hurricane Katrina to Coronavirus.  Kevin shares how BIOS Technologies is dealing with the issues at hand while continuing to win new fans and even future clients all when a global pandemic.  Sure, Kevin could have sat back and waited for the coronavirus to take its course, but that is not the BIOS way.  Kevin, David and the entire team at BIOS Technologies are making a difference as the business world deals with the outcome of COVID-19. Learn more about BIOS Technologies at https://www.biositgroup.com

18 min
Mar 31, 2020
Coronavirus: Stories From The Front Line - Cybersecurity, Compliance & More

Randy Steinle is a compliance and cybersecurity specialist and part of the Cyber Trust Alliance.  Check them out at https://cybertrustalliance.org/ Randy and Stuart discuss what is happening with the coronavirus pandemic in the Austin area plus what's going on in the cybersecurity world and how cybersecurity is affected during the coronavirus pandemic.

34 min
Mar 31, 2020
Coronavirus: Stories From The Front Line - Sales & Business Growth

Don't throw in that towel just yet.  Blake Schwank and Curtis Hyde from Colorado Computer Support share their approach to working with clients during the COVID-19 pandemic.  How to continue to drive net new sales, create new revenue and take great care of your customers during a major crisis like COVID-19

29 min
Mar 30, 2020
Coronavirus Stories From The Front Line: A Lesson In Life Planning

Lester Keizer is a long time industry friend and colleague.  Lester has experienced many important life and business challenges.  What can we learn from an industry veteran like Lester?  Check out this podcast on surviving coronavirus and COVID-19 plus additional other life changing lessons.

27 min
Mar 22, 2020
Hiring Key Employees During A Serious Pandemic

Stuart Crawford, MSP Marketing consultant with Ulistic invites Darrin Carr from Carr Talent Acquistion to discuss strategies around hiring key employees during a tough economic crisis and global pandemic

23 min
Dec 13, 2019
Marketing Your Managed Services Business In 2020

Stuart Crawford, MSP Marketing professional is joined by Jim Beach from School For Startups radio to chat about marketing an MSP practice in 2020.  What do you need to know to be successful and what trends should you jump on.  Learn all of Stuart and Jim's secrets to marketing success and hit the ground running in 2020.