The Data Chief

Each day, valuable patient data collected by healthcare systems. When used properly as part of healthcare analytics, this can help drive better outcomes for both patients and providers. However, when data management is not effectively implemented, organizations lose out on these benefits. Terry Myerson, CEO of Truveta, saw the need to unlock data’s potential while still ensuring privacy and security. In this episode, he discusses his company’s unique approach,  the urgent need for better data insights for treatment protocols, and how AI is creating both efficiencies and concerns when making sense of data. Tune in to learn: The origin of Truveta [6:28] Pulling data from the provider, not the patient [9:47] Fragmentation, privacy, and unstructured data [11:58] Healthcare data trends [15:50] Population-level data [17:49] Bringing in data from multiple systems [23:08] Why transparency earns trust [26:10] Language models and generative AI [28:10] Terry’s career journey [35:29] Mentions:  Providence Healthcare CNN Rogaine Ozempic Boston Scientific National Library of Medicine Bloomberg Microsoft World Health Organization Common Spirit Trinity Health The Emperor of All Maladies Macklemore About Terry Myerson: I am CEO and co-founder of Truveta, whose mission is Saving Lives with Data. Truveta delivers the most complete, timely, and clean EHR data on U.S. health from more than 30 leading health systems. Truveta aims to help researchers find cures faster, empower every clinician to be an expert, and help families make the most informed decision about their care. Truveta’s platform is not licensed for targeting advertising to patients or physicians. Previously, I enjoyed a 21-year career at Microsoft. As Executive Vice President, I led the development of Windows, Surface, Xbox, and the early days of Office 365, while serving on the Senior Lea

It’s one thing for a company to invest in new technology. It’s another for a company to become invested in technology. In this episode, Yao Morin, CTO of JLL explains how she isn’t just adding data to the company workflow, but is instead fostering a culture of innovation and data-driven mindsets across the 240-year-old company through education, and by demonstrating data’s business value across departments.  Key Moments:   Yao’s rapid rise at JLL [4:01]  Energy efficiency data in commercial real estate [13:26]  Fostering creativity and imagination in data teams [16:29]  Better understanding of B2B customer pain points [21:24]  Yao’s approach to startup investment [23:45]  Generative AI and the data/analytics workflow [28:58]  Delegating to better manage large data teams [32:27]  The underrepresentation of women in data and tech leadership roles [36:02] Mentions:  Intuit StubHub Jira / Confluence Invisible Women: Data Bias in a World Designed for Men by Caroline Criado Perez Tom Davenport Diablo IV (video game) “Bohemian Rhapsody” by Queen About Yao Morin: A technical executive in the fields of application engineering, platform engineering, data engineering, data platform, ML platform, data science, data analytics, machine learning, and BI reporting. Has designed and championed multiple platform modernization and data migration journeys and data-driven transformations, and is an expert at building modern data-driven product development organizations and cultures in Fortune 500 companies from the ground up. Currently leading JLL’s Data Strategy. With a team of 700+, developing and implementing enterprise data solutions, and advanced analytics; creating new, state of the art data products; leveraging data science and machine learning to discover new business opportunities; bringing new, innovative technology within JLL and to the commercial real estate industry. Get even more insights from data and analytics leaders like Yao on The Data Chief.

The role of data teams continues to evolve across industries. But in mission-driven fields such as healthcare, data creates efficiencies that could potentially save lives. In this episode of The Data Chief, Cindi is joined by Jeremy Forman of Seagen to discuss the pivotal role his data team plays in driving insights-informed decision-making, and how they successfully collaborate with other departments to improve patient outcomes.   Key Moments:  The key challenges for data leaders in healthcare [3:50] How Jeremy’s team supports company-wide initiatives [9:16] Fostering cross-team communication and collaboration [12:08] An ideal data organizational structure [14:39] Driving organizational change [17:09] Building an entrepreneurial environment [20:59] Setting competing priorities [29:01] FAIR data principles [36:34] Jeremy’s career path [41:19] Key Quotes: “Never let progress and delivery be at the cost of culture.” “Know your business as well as the business knows the business.” “I don't think we're going to be talking about chat GPT in 10 years because I think it's going to be so embedded in everything we do and all of our applications and things like this video conferencing software that we won't even chat GPT will be a thing of the past. It'll be more integrated and more seamless in everyday life.” Mentions:  Bill and Melinda Gates Foundation Geronimo Restaurant in Santa Fe, New Mexico ChatGPT  Bard  Amazon Titan  Los Alamos National Laboratory Oracle  About Jeremy Forman: Global executive with extensive experience designing and implementing data strategies, building outcomes-focused inclusive teams, and leading organizations through digital and data transformations. An expert at aligning data and digital transformation outcomes with business goals by balancing innovation with risk and creating a data culture that responsibly scales the value of data across the enterprise. Get even more insights from data and analytics leaders like Jeremy on The Data Chief.

When it comes to investing, it’s been said that the biggest risk of all is not taking one. But for many of us, the prospect of figuring out how and where to smartly invest our money is overwhelming if not flat out confusing. TIFIN is a FinTech company focused on democratizing this process by matching investors to potential investments with AI. In this episode Raja Musunuru, the Chief Product Officer of financial tech leader TIFIN, covers a wide range of topics, from the importance of understanding customer needs, to promoting data fluency across an organization.  Tune in to learn: About TIFIN [00:55] Raja’s unique perspective on technology, data, and products [12:01] The costs of cloud computing [16:04] Cloud governance and oversight [20:02] Views on FinOps [21:22] Optimizing the costs of multi-cloud operations [29:23] Promoting data fluency [36:19] Mentions:  TIFIN Amicus.io Dr. Vinay Nair KPMG Amazon Web Services (AWS) Google Cloud Grit: The Power of Passion and Perseverance The Mindset About Raja Musunuru: A Business leader who believes that Technology is a means to add value to Customers, the Company, its Employees and Shareholders. Empathetic and Compassionate Leader with the motto - Be More Human than the Day Before. Builds Collaborative and Empowering Cultures. Passionate in building business savvy technology teams that deliver innovative solutions to drive growth & profits, optimize performance, improve service quality and reduce operating expense. Develops exceptional relationships with peers, customers and providers with an exemplary ability to partner and develop winning alliances. Proven change agent with a healthy distaste for maintaining status quo and a relentless focus on continuous improvement. Get even more insights from data and analytics leaders like Raja on The Data Chief.

Using data to gain customer insights can be difficult. Using data to gain customer insights from an ever-growing, ever-changing entertainment audience presents a much steeper challenge. In this episode, Elizabeth Stone, VP, Data & Insights at Netflix, explains how her dedicated team reflects the larger Netflix culture, balancing hard data with a mindset of learning and experimentation to make decisions that resonate with viewers.   Tune in to learn: Elizabeth’s role as head of Netflix’s data and insights team (2:46) How Netflix is leveraging AI and machine learning (11:13) The continued culture of innovation at Netflix (13:44) Using data to inform intuition and choice (18:00) How the data and insights team engages with other stakeholders (22:30) How Elizabeth obtains the resources she needs (25:37) The importance of cross-functional understanding and collaboration (32:13) Mentions: Gartner Data and Analytics Conference Lyft Randy Bean, author of Fail Fast, Learn Faster  ChatGPT/OpenAI Daft Punk / Hot Chip / LCD Soundsystem About Elizabeth: Elizabeth Stone leads Netflix’s Data & Insights org. Data & Insights is a centralized and globally distributed team that includes: data engineering, metrics development, analytic insights and tooling, research and development of machine learning algorithms, optimization and automation, experimentation and causal inference, and consumer research. The Data & Insights team applies this functional expertise to improve and evolve all parts of Netflix's business including the member-facing product, streaming delivery, content, studio production, games, ads, business operations, and growth. Elizabeth previously worked in finance, both as a trader and as an economic consultant, before transitioning to the tech industry, where she led teams at Nuna and Lyft. She is a graduate of MIT and Stanford University. Get even more insights from data and analytics leaders like Elizabeth on The Data Chief.

Most data professionals aspire to be leaders within a single industry. It’s rare to see professionals establish and re-establish themselves as powerful influencers across multiple verticals. But this is precisely what Dr. Alexander Borek has done, helping some of the world’s most recognizable brands scale tangible value from data, analytics, and AI. In this episode, he covers a wide range of topics, including his personal career journey, creating cultures of innovation, centralized vs. decentralized data products, and the imminent impact of generative AI.   Tune in to learn: Background on Zalando [2:15] Dr. Borek’s The Ultimate Data and AI Guide [5:32] Becoming a data leader in multiple industries [7:02] Germany’s growing data culture [14:30] The need for a greater sense of urgency in data understanding [17:07] The origins of the data mesh [19:33] The benefits of cross-team collaboration [24:44] Data mash vs. data fabric [31:30] Using data for insight and action [37:28] The rapid expansion of generative technologies [40:10] Mentions: Bernard Marr The Ultimate Data and AI Guide Netflix Volkswagen Manufacturing Celonis Data Warehousing Institute The Wall Street Journal Kubernetes Gartner IBM Advanced Analytics Center ChatGPT About Dr. Alexander Borek Dr. Alexander Borek is a data leader, author and keynoter and supports tech and established companies on their data and AI journeys, in particular, with regards to strategy, roadmap, product management, architecture and scaling tech and talent. He brings a lot of experience in successfully establishing global platforms and scaling software products. As the co-leader of the Zalando Data Foundation, he manages the central data analytics teams for business intelligence, data engineering, machine learning, curated sales/customer/product/partner data, master data management and business process mining and automation. He is driving the data mesh transformation across all business units in the Zalando Group. Get even more insights from data and analytics leader

The role of the CDO is changing, and with these changes come new opportunities to prove business value. On this episode of The Data Chief, Ido Biger, EVP of Data and Technology for Delek US, explains how he’s breaking down data silos and turning insights to actionHe also takes listeners through several analytics use cases including creating operational efficiencies for frontline workers and reducing customer churn.  Tune in to learn: Ido’s role at Delek and confronting his biggest challenge (04:23) How Ido breaks down data silos (11:53) Using data-driven insights to increase operational efficiency - Telco case study (15:15) Using data-driven insights to reduce customer churn - Airline case study (20:01) Why COVID was a huge opportunity for the airline industry (26:20) Turning insights to action - Oil and gas case study (29:08) The importance of finding a sponsor for your data project (32:19) How to prove value as a CDO (33:04) Ido’s work as a professor (35:12) The skills data professionals need to succeed  (37:32) Mentions: Roman Empire on Netflix Doug Laney  Simon Sinek  Mashina The Data Chief Guest’s Pump-Up Songs Playlist    About Ido Biger Ido Biger has served as Executive Vice President since July of 2022.Prior to joining Delek, Ido led the IT division of El Al Airlines, an Israeli airline, alongside the cyber security team, and the data and analytics field (over 200 people), as well as served as the Chairman of the Board for Cockpit Innovation. Ido held two successful Chief Data Officer roles at Telco and Aviation. He led big data teams, BI departments, advanced analytics units (data science), and data literacy programs. Ido was the international speaker and adjunct lecturer at Tel-Aviv University and the Technion for Big Data Technologies, Data Science, and Data Visualization. Ido also represented the state of Israel at MIT’s C

What is the true value of data? Whether you’ve been collecting data for years or are just getting started, the reality is that data holds zero value on its own. In fact, it’s a huge cost. In this episode of The Data Chief, industry veteran Bill Schmarzo, currently in Customer Data Innovation at Dell Technologies, shares why modern data leaders must let go of the notion of being data-driven and focus on business outcomes. He also discusses how having more data isn’t always the right move, especially when considering larger business goals. Tune in to learn: Demonstrating data’s value in an uncertain economy (7:36) Defining data KPIs (16:54) The importance of data-driven decision-making (22:43) Moving from “data-driven” to “value-driven” (33:24) Modern data culture (42:08) Mentions: Data Analytics Recession Playbook The top 10 books every data and analytics leader must read   About Bill:  Bill Schmarzo has extensive hands-on experience in the areas of big data, data science, design thinking, data monetization, and data economics. Bill is currently part of Dell Technology’s core data management leadership team, where he is responsible for spearheading customer co-creation engagement to identify and prioritize the customers' key data management, data science, and data monetization requirements. Bill also has served as CTO at Dell EMC where he formulated the company’s Big Data Practice strategy, identified target markets, developed solution frameworks, and led Analytics client engagements with his Vision Workshop, a methodology that links an organization’s strategic business initiatives with supporting data and analytics. Bill is the author of four books including:  “Big Data: Understanding How Data Powers Big Business” “Big Data MBA: Driving Business Strategies with Data Science” “The Art of Thinking Like a Data Scientist” “The Economics of Data, Analytics, and Digital Transformation” Bill is currently an Adjunct Professor at Menlo College, an Honorary Professor at the University of Ireland – Galway, and an Executive Fellow at the University of San Francisco, School of Management. He holds a Master of Business Administration from University of Iowa and a Bachelor of Science degree in Mathematics, Computer Science and Business Administration from Coe College. Get even more insights from d

Modern data leaders know creating a data-informed culture requires cross-functional partnership and collaboration across the entire business. IT by themselves can’t do it. Nor can individual business departments. Both the IT and business strategy must be in lock step to achieve results.  On this episode of The Data Chief, Dora Boussias, Senior Director of Data Strategy and Architecture at Stryker, discusses the role of modern data executives, three keys to creating a data-informed culture, and her approach to breaking down silos based on her own 28 years of experience building effective data strategies across industries. Tune in to learn: How Dora’s diverse experiences have helped her approach to data strategy (6:53) How data leaders should be connecting data strategies to business value (10:37) How technical strategy and data strategy differ (13:57) Dora’s investment in continued learning about business challenges (14:59) Why there are no “dumb questions” when working toward a goal (18:51) Emphasizing change management to create a bigger impact (23:36) The importance of a collaborative culture across all business divisions (28:25) Can data-fluent cultures be driven from a grassroots approach? (30:32)  Why data alone is not enough to make good decisions (34:00) The state of female leadership in the data industry (36:55) The lighting round (45:36)  Mentions:  The Goal  9 Data and Analytics Trends for 2023 Randy Bean Survey Avgolemono Soup Recipe (Greek Lemon Chicken Soup) About Dora Boussias Business data and technology leader with deep domain expertise in data, analytics, enterprise architecture and digital transformation; accustomed to walking the line between Business & IT, comfortable with driving change at global organizati

The implications of employment shifts have different effects on certain subsets of the population. Understanding these implications in real time helps businesses, governments, and individuals make better decisions about what to do next. ADP serves its customers in more ways than just payroll, taxes, and employment benefits. CDO Jack Berkowitz shares more about these benefits, and the parts of ADP’s business dedicated to reporting and sharing data.  Tune in to learn: Managing high data volumes and maintaining data reliability at ADP (03:05) Real-time employment data about equity in the workforce (05:33) Monetizing data and how that has changed (09:35) The end of FTP? (12:06) The role of payroll data plays to tell the truth about diversity and inclusion in the workforce. (19:45) Jack’s personal career shift from the vendor to end-user (27:08) Lightning Round (28:00)   Mentions: ADP National Employment Report  Edward Tufte https://www.edwardtufte.com/tufte/  Randy Pausch https://www.cmu.edu/randyslecture/story/index.html  https://www.researchgate.net/publication/221514864_Storytelling_Alice_motivates_middle_school_girls_to_learn_computer_programming Beau Miles - Backyard Adventurer https://beaumiles.com/the-backyard-adventurer/  the video that I watch over and over:  https://www.youtube.com/watch?v=EvT5XS7j-Dc   About Jack Jack Berkowitz joined ADP in August 2018 as the Senior Vice President of Product Development for DataCloud, ADP's People Analytics and Compensation benchmarking solution. In addition, as the leader for the DataCloud team, Jack is responsible for ADP's vision and approach to Artificial Intelligence, and the development of Cloud-native machine learning solutions that span across ADP's HCM product suites. Jack came to ADP from Oracle, where he was Vice President, Products and Data Science for Oracle's Adaptive Intelligence progr