Supply Chain Now

Freight audit is one of supply chain's most stubborn cost centers, and the traditional model of catching errors months after the fact is no longer good enough. In this episode of Supply Chain Now, Scott W. Luton and Marty Parker are joined by Jason Murray, CEO at Shipium, and Tim Meester, Vice President, Network Performance & Intelligence at Shipium, to discuss the shift from reactive freight audit to always-on, AI-native monitoring. The panel explores why the freight audit industry keeps growing at a 14.2% CAGR even as billing errors persist at 2 to 6% of all parcel invoices, and why every dollar lost to those errors can take 19 to 20 new revenue dollars to recover. They address how delayed, after-the-fact reconciliation lets small pricing mistakes snowball into major margin loss, outlining a vision for continuous, agentic auditing that catches issues before invoices even arrive. By leveraging live data, simulation, and autonomous AI agents, shippers can detect root causes in real time and act on them immediately rather than weeks later. Jason Murray concludes by challenging operators to start building a data-first culture now, before the competitive gap becomes impossible to close.   Jump into the conversation: (00:00) Intro  (02:40) Meet Jason Murray and Tim Meester of Shipium (08:36) Jason's journey from Amazon to founding Shipium (12:30) Why freight audit keeps growing yet errors persist (12:47) Auditing as reconciliation hell and the GLP-1 analogy (17:55) Always On Audit reframes reconciliation as monitoring (22:08) Reframing leakage and loss spend as a margin tax (26:47) Where the money actually leaks in parcel billing (33:16) Always on audit versus traditional after the fact review (46:18) Why the data layer has to come first for AI (50:37) Real world use cases where AI catches hidden savings (56:21) Holistic differentiation and the next 24 months for audit Additional Links & Resources: Connect with Jason Murray: https://www.linkedin.com/in/jason-shipium/ Connect with Tim Meester: https://www.linkedin.com/in/meester/ Connect with Marty Parker: https://www.linkedin.com/in/martyparker/ Learn more about Shipium:

On this episode of The Buzz, powered by Zebra Technologies, hosts Scott Luton and special guest co-host Amber Salley are joined by Rich Carey of MFG.inc to break down the biggest headlines shaping global supply chain. From the future of the USMCA and the health of U.S. manufacturing to separating AI hype from real-world value, this conversation delivers practical insights for supply chain leaders navigating constant change. What does the latest manufacturing data really tell us? Is AI bringing meaningful transformation to supply chains or just creating more noise? And how can organizations build resilient operations while developing stronger leaders? Scott, Amber, and Rich tackle these questions by exploring North American trade policy, manufacturing growth fueled by AI infrastructure investments, energy challenges, and the realities of autonomous supply chains. Rich also shares actionable leadership lessons from decades of operational excellence work, emphasizing servant leadership, trust, quick wins, and developing frontline leaders who can successfully lead change. If you're looking for practical strategies, not just buzzwords, this episode is packed with valuable takeaways. Key Takeaways Why the annual review of the USMCA matters for supply chain planning and business certainty. What recent U.S. manufacturing data reveals about growth, hiring, and AI-driven demand. The difference between real AI applications and the growing "AI noise" across the supply chain industry. Why autonomous supply chains still face significant hurdles around data, governance, and decision-making. How servant leadership, trust, and quick wins accelerate successful operational transformation. Why investing in frontline leaders is one of the most effective ways to improve manufacturing performance. Whether you're leading supply chain strategy, manufacturing operations, procurement, or digital transformation, this episode provides thoughtful perspectives on today's biggest industry trends while offering practical leadership advice you can apply immediately. You'll leave with a clearer understanding of where the industry is headed and how great leadership remains the competitive advantage that technology alone can't replace. Additional Links input prices remain elevated: <a href="https://reut.rs/3SNyfPv" rel="noopener

Supply chain benchmarking has been evolving rapidly, but the biggest shifts in driving true organizational value may still be unfolding. In this episode of Supply Chain Now, Scott W. Luton and Lora Cecere (Founder of Supply Chain Insights), are joined by Dave Winstone (Global Director, Supply Chain Excellence at Dow) and Wael Abdelmalek (CEO of Uthereal). Together, they explore what it truly means to define and measure supply chain excellence, moving from rigid historical spreadsheets to data-driven, dynamic benchmarking and human-AI partnership. The panel highlights how 32 top-performing companies outperformed the market by focusing on metrics that correlate directly to market cap rather than a simple popularity contest. Dave draws on nearly four decades of global leadership to make the case for focusing on portfolio rationalization and network design while bypassing traditional distractions like massive ERP implementations. Meanwhile, Wael shares how agentic AI platforms can condense 15 years of industry-leading research into minutes, creating a powerful learning engine that works alongside humans to scale organizational insights. The guests share the core operational pillars that separate top performers from the rest of the market: leadership alignment, clear strategic direction, customer focus, and balanced performance scorecards. By embracing data objectivity and the power of dynamic orbit charts, they demonstrate how leaders can have tough, uncomfortable conversations at the board level to navigate macroeconomic headwinds and unlock real, sustainable growth. Jump into the conversation: (00:00) Intro  (02:29) The journey behind Ask Lora  (03:39) Dave Winstone's background at Dow  (08:18) Divisional benchmarking and collaboration history  (09:16) The data-driven origins of Supply Chains to Admire  (11:59) Building relevant industry sectors and peer groups  (13:30) Improvement vs. performance in maturity  (14:26) Measuring what matters over popularity contests  (15:58) Comparing Supply Chains to Admire with the Gartner Top 25  (16:36) Looking at industry headwinds through orbit charts  (19:45) Stripping out subjectivity in industry lists  (20:36) Why small companies outperform large ones  (21:42) Traditional best practices vs. historic pitfalls  (23:27) Revealing the 2026 Supply Chains to Admire winners  (26:05) Core pillars: What the top performers have in com

E-commerce order volumes are climbing, but bottom-line profits aren’t keeping pace.  In this episode of Supply Chain Now, Scott W. Luton and Tevon Taylor are joined by Lori Boyer, Head of Content Marketing at EasyPost and host of Unboxing Logistics. They explore how to protect margins by moving away from broad averages and toward customer precision and AI-driven routing strategies.   Lori explains how unmanaged growth creates a hidden operational tax for businesses. She makes the case for focusing on order quality over pure volume, calculating the true contribution margin per order, and using technology to treat delivery as a customer retention tool rather than a standard cost center. She also shares a case study where an operator leveraged practical AI tools to save $2 million annually and drastically cut late deliveries without changing carriers or contracts.   Tevon and Lori discuss core operating principles for winning organizations; breaking free from baseline defaults, segmenting customers by economic value, and building multi-carrier optionality to safeguard against rate spikes. They highlight how moving past standard averages helps operators stop losing money and ensure top customers receive the elite experience they deserve. Jump into the conversation: (00:00) Intro (06:50) The e-commerce growth vs. profit gap  (08:41) How today's e-commerce complexity is different  (12:12) Shifting from broad growth to order profitability  (14:12) Rising customer acquisition costs and retention value  (18:22) Dashboard lies and the death of averages  (21:44) Breaking down the true cost of customer margin  (23:57) Starting with a simple profitability spreadsheet  (26:33) Segmenting customers by order economics  (28:18) Automating logistics decisions with practical AI tools  (37:18) Prioritizing reliability and visibility over delivery speed (41:00) Redefining optionality as a bottom-line margin strategy (44:34) Traits that separate winning operators from those struggling (48:39) Leveraging Luma AI workflows to locate hidden shipping costs (51:05) Prioritizing customer lifetime value over broad funnel acquisition Additional Links & Resources: Connect with Lori Boyer: https://www.linkedin.com/in/loribboyer/ Connect with Tevon Taylor: https://www.linkedin.com/in/tevontaylor/ Learn more about EasyPost: <a href="https://www.easypost

What should supply chain leaders be focused on as the second half of the year begins? This week's episode of The Buzz, powered by Zebra Technologies, delivers practical leadership advice, industry news, and expert insights to help organizations prepare for what's next. Supply Chain Now hosts Scott Luton and Kim Reuter explore the supply chain stories making headlines, from July 4th supply chain facts and rising food costs to the growing impact of GLP-1 medications on cold chain logistics and healthcare distribution. They also discuss why now is the time for supply chain leaders to conduct a mid-year operational review and begin planning for peak season. Later in the episode, Scott sits down with Todd Heimes, Vice President and General Manager of Amazon Business Worldwide, for an insightful conversation about AI, procurement transformation, automation, and Amazon Quick. Together, they discuss how organizations can reduce manual work, improve visibility, and use AI to build more agile procurement operations. The episode wraps with predictions for the remainder of 2026, including rising transportation costs, ongoing geopolitical disruptions, cargo theft, and what leaders should do today to stay ahead. Key Takeaways Conduct a mid-year operational review to compare projections against actual performance. Begin holiday and peak season planning now by partnering with marketing and merchandising teams. AI is helping procurement teams shift from reactive operations to proactive decision-making. GLP-1 medications are driving increased demand for sophisticated cold chain logistics. Visibility, automation, and reducing manual processes remain critical priorities for supply chain leaders. Organizations that embrace AI today will be better positioned to compete in the years ahead. Whether you're leading procurement, transportation, operations, or supply chain strategy, this episode offers timely insights you can immediately apply. From practical leadership advice and emerging logistics trends to AI-powered procurement innovations, The Buzz delivers actionable conversations that help supply chain professionals stay informed and stay ahead. Additional Links & Resources: Connect with Todd: https://www.linkedin.com/in/todd-heimes-854666/ Learn more about Amazon Business: https://business.amazon.com/ Prime Business Quick overview: https://business.amazon.com/en/blog/amazon-quick-prime-business-discount Reshape 2026: <a href="https://business.amazon.com/en/events/reshape" rel="noopener noreferr

The real problem isn't that organizations don't have resilience plans. It's that those plans sit on paper, never operationalized, never tested, until the next disruption forces their hand. In this episode of Supply Chain Now's Never Normal series, Scott W. Luton is joined by regular Supply Chain Now hosts Karin Bursa, CEO of NIRAKIO, Scott DeGroot, Managing Director of the Global Supply Chain Institute at The University of Tennessee, and Jake Barr, CEO of BlueWorld Supply Chain Consulting, for a candid, experience-driven conversation on what it actually takes to lead through continuous disruption. Drawing from decades of collective experience across manufacturing, consulting, and academia, the panel unpacks why the pace and amplitude of today's disruption demands a fundamentally different leadership model, one built on adaptive intelligence, structured decision frameworks, and cultures that reward learning over blame. From separating reversible decisions from irreversible ones, to building teams with cognitive flexibility, to understanding why perfection is the enemy of progress, the discussion cuts through the noise on what separates organizations that thrive from those that stall. Together, they explore why supply chain deserves a permanent strategic seat at the C-suite table, why resilience must be woven into culture rather than sprinkled on top, and why the leaders of the next decade won't win with the best plans, they'll win with the best ability to diagnose, pivot, and execute when the plan expires.   Jump into the conversation: (00:00) Intro (03:41) Karin on trust, emotion, and the function of leadership (05:41) Jake on developing people until they no longer need you (07:33) Scott on self-improvement and not being self-righteous (09:18) Is disruption truly permanent, or just faster and louder? (14:12) Leading when you don't have all the answers: reversible vs. irreversible decisions (14:12) Building confident decision frameworks under uncertainty (17:20) Karin on confidence, clear frameworks, and trusting the process (21:46) What separates organizations that adapt from those that stall (22:34) Why perfection is the enemy of progress (29:42) What resilience actually looks like inside a high-performing team (33:01) You can't just sprinkle resilience on top, it has to be cultural (35:19) What role does culture play in organizational resilience</

Healthcare supply chain technology is evolving rapidly, but systemic data fragmentation and operational inefficiencies are moving even faster.    In this episode of Supply Chain Now, Scott W. Luton and Scott DeGroot are joined by Mark Holmes of InterSystems and Michael LaRocca of Ready Computing to discuss the shift from legacy networks to proactive, AI-driven decision intelligence.     The panel explores the severe consequences of a 10% global surgery cancellation rate due to supply failures, noting that a single canceled orthopedic procedure can cost up to $250,000, while the human toll can be tragic. They address how a lack of visibility leads to duplicate data entry and supply hoarding, outlining a blueprint for a smart data fabric. By leveraging real-time telemetry and agentic AI, healthcare organizations can automate inventory replenishment and resolve disruptions before they impact care. Scott DeGroot concludes by challenging healthcare leaders to audit their tech stacks and bridge the gap between clinical and supply chain data.   Jump into the conversation: (00:00) Intro  (02:12) Meet InterSystems and Ready Computing leaders  (08:28) Ready Computing's 15-year history of system connection  (10:43) InterSystems' 48 years of mission-critical data tech  (12:29) The life-or-death stakes of healthcare supply chains  (17:29) Global surgery cancellations inflict severe financial penalties  (21:13) Interoperability standards stitch disconnected databases together  (24:43) The "swivel-chair effect" and supply chain hoarding  (30:40) Supply Chain Orchestrator powers proactive data orchestration  (34:45) Channels360 unifies case management and logistics workflows  (40:11) Practical applications of RAG and agentic AI  (55:16) Expanding rural healthcare infrastructure strains traditional supply lines   Additional Links & Resources: Connect with Mark Holmes: https://www.linkedin.com/in/mark-s-holmes/ Connect with Michael LaRocca: https://www.linkedin.com/in/mlaroccaready Connect with Scott DeGroot: https://www.linkedin.com/in/scott-degroot-4600368/ Learn more about InterSystems:

In this episode of The Buzz, powered by APL Logistics, Scott Luton and Kim Reuter are joined by Edmund Zagorin, Founder and Chief Strategy Officer at Arkestro, for a timely conversation on the latest supply chain and business news shaping the second half of 2026. From U.S. manufacturing trends and Prime Day consumer behavior to AI’s growing role in sourcing and supplier management, this episode explores how procurement is evolving from a cost-focused function into a strategic driver of resilience, speed, and value. Edmund shares practical insight into predictive procurement, why supplier relationships still matter in an AI-powered world, and how procurement leaders can prepare their teams for the future. Key Takeaways AI can support procurement teams, but humans still need to lead relationship-driven decisions. Predictive procurement helps teams move from reactive buying to proactive supplier engagement. Speed is becoming a major competitive advantage in uncertain supply chain environments. Supplier relationships, long-term agreements, and guaranteed access are becoming more important than lowest cost. Procurement teams must rethink how success is measured, moving from compliance to value creation. Culture, people, and execution remain critical, even as technology continues to advance. Tune in to hear how supply chain and procurement leaders can cut through today’s volatility, use AI more strategically, and build stronger supplier partnerships that drive real business value. Additional Links & Resources: APL Logistics: https://www.apllogistics.com/ With That Said: https://bit.ly/WTS-28-June-2026 AI Is Good at Picking Qualified Suppliers. It Still Struggles to Pick the Best One.https://bit.ly/AI-Study-in-Procurement-Sourcing Venezuela Contacts: https://bit.ly/Venezuela-Contact-Gathering Info Call: https://us06web.zoom.us/meeting/register/HfnI1aaESm6Osbpb1qeADQ#/registration Manufacturing grows at fastest rate since 2021 amid big job cuts: https://bit.ly/USA-Mfg-Activity-Increases How Amazon Is Redefining Logistics and Fulfillment for Businesses of All Sizes: https://bit.ly/Peter-Larsen-ASCS Amazon’s Prime Day kickoff was the biggest online shopping day of 2026: <a href="https://bit.ly/Prime

Most companies don't have a transportation problem. They have a management problem. In this episode of Supply Chain Now, Scott W. Luton, together with co-host Kim Humphrey, President and CEO of AME, is joined by Onu Okebie, CEO of HTL, for a straight-talking conversation on freight, entrepreneurship, and what it actually takes to build a logistics company from scratch in one of the most volatile markets in recent memory. From buying his first truck to completing five acquisitions in five years and growing HTL 15X, Onu brings a grounded, finance-first perspective to questions most operators avoid. Kim adds her continuous improvement lens to the mix, drawing connections between change management, organizational culture, and the kind of problem-solving mindset that separates companies that adapt from those that stall. The conversation covers a lot of ground: how the freight recession really unfolded and what's actually driving the current shift in pricing, why transportation remains the most mismanaged cost on a shipper's P&L, where human judgment stays irreplaceable even as AI reshapes logistics, and what it looks like to build a company where entrepreneurial instinct and operational discipline coexist. If you're leading through change, thinking about growth through acquisition, or trying to figure out how to position your organization for what's coming next in freight and technology, this one is worth your time. Jump into the conversation: (00:00) Intro (02:44) Onu Okebie's background and entrepreneurial origins (09:30) HTL's growth story and five acquisitions in five years (16:27) Lessons from M&A and how people embrace change (20:27) Balancing entrepreneurial culture with systems and scale (24:10) The freight market breakdown and what's driving the current shift (29:19) Human judgment vs. AI in logistics and why both matter (35:19) The five-year outlook and going AI-led as an organization (39:37) Key takeaways on mindset, people, and embracing change Additional Links & Resources: Connect with Onu Okebie: https://www.linkedin.com/in/onuokebie/ Learn more about HTL Freight: https://gohtl.com/ Connect with Kim Humphrey: https://www.linkedin.com/in/kimberlee-kim-h-5977474/ Learn more about AME: https://www.ame.org/</

What can classic vacation movies teach us about building stronger, smarter supply chains? In this episode, Scott W. Luton welcomes back Mike Griswold, Vice President Analyst at Gartner, for another fun and insightful edition of Supply Chain Today and Tomorrow. With summer vacation season in full swing, Scott and Mike take a creative look at the supply chain and leadership lessons hidden inside classic vacation themed movies, from Vacation and Home Alone to Jurassic Park, Jaws, Planes, Trains and Automobiles, and Apollo 13. Mike breaks down three major themes every supply chain leader should keep in mind: preparing for disruption, improving visibility, and understanding how human factors drive outcomes. They also discuss the ongoing impact of AI on operating models, organizational design, talent strategy, and practical adoption. Mike shares why AI is no longer a question of “if,” but “how,” emphasizing the importance of augmentation over automation and the continued need for human oversight. From planning for disruption and avoiding single points of failure to listening to frontline warning signs and keeping teams focused during a crisis, the conversation delivers timely, actionable insights for leaders navigating today’s complex supply chain environment with creativity, clarity, and resilience. Jump into the conversation: (00:00) Intro (02:03) Mike’s favorite vacation story (04:34) Listener mail and practical AI adoption (08:29) Changing the CSCO perception (11:30) Supply chain lessons from classic movies (12:29) What National Lampoon’s Vacation teaches about disruption (17:21) What Home Alone teaches about visibility gaps (23:11) What Jurassic Park teaches about human factors (26:13) Apollo 13 and leadership under pressure (32:09) Gartner events and the Top 25 preview Additional Links & Resources: Connect with Mike Griswold: https://www.linkedin.com/in/mike-griswold-6a68922/ Learn more about Gartner: https://www.gartner.com/ Learn more about the Gartner Supply Chain Top 25: https://www.gartner.com/en/supply-chain/research/supply-chain-top-25 Learn more about our hosts: https://supplychainnow.com/about Learn more about Supply Chain Now: https://supplychainnow.com Watch and listen to more Supply Chain Now episodes here: <a href="http

In this episode of The Buzz, powered by APL Logistics, Scott Luton is joined by Marty Parker and special guest Thomas Beil, founder and CEO of Perfect Planner, for a timely conversation on supply chain performance, workforce challenges, decision intelligence, and the future of planning. The conversation explores what leading supply chain organizations have in common, including customer focus, leadership alignment, clear strategy, balanced metrics, and a culture of innovation. Scott, Marty, and Thomas also discuss the growing memory chip crunch, how retailers are using tariff refunds to lower prices, and the rising demand for supply chain talent with AI skills. The discussion then dives into the democratization of expertise, the power of AI to capture institutional knowledge, and why decision intelligence may be the missing layer between data visibility and better execution. Thomas also shares how Perfect Planner is helping manufacturers move beyond spreadsheets and into a more proactive, standardized, and scalable planning process. Key Takeaways: The five traits leading supply chain organizations consistently demonstrate Why technology projects often fail because of leadership and process issues, not the technology itself How the memory chip shortage is being driven by AI infrastructure demand Why supply chain talent, AI skills, and workforce design are becoming urgent priorities How AI can help capture and scale institutional knowledge across organizations Why decision intelligence is critical for turning fragmented data into clear action How manufacturers can reduce planning waste and help teams focus on strategic value What the planning organization of 2031 may look like Tune in to hear practical insights on where supply chain planning, AI, and workforce strategy are headed next. This episode offers a smart look at how organizations can move beyond visibility, spreadsheets, and reactive decision-making to create more integrated, proactive, and execution-focused supply chains. Additional Resources and Links:  Connect with Thomas: https://www.linkedin.com/in/thomas-beil-757290ab/ Learn more about Perfect Planner: www.perfectplanner.io APL Logistics: https://www.apllogistics.com/ With That Said: https://bit.ly/WTS-14-June-2026 Join us live for Supply Chains to Admire 2026: https://bit.ly/Supply-Chains-to-Admire-2026-LIVE Marty's Post: https://bit.l

Most companies aren't struggling with procurement because they're spending too little on technology. They're struggling because they're building intelligence on top of fragmented data, disconnected workflows, and outdated operating models. In this episode of Supply Chain Now, Scott W. Luton and Karin Bursa are joined by Mark Schenecker, VP of Manufacturing Industries at Coupa, for a data-driven conversation on the future of direct procurement. Drawing from Coupa's State of Direct Procurement 2026 report, Mark unpacks why procurement leaders are pulling away from the pack and why AI alone isn't the differentiator many organizations think it is. From fragmented data and disconnected workflows to the growing importance of supplier visibility and risk intelligence, the discussion explores what separates companies that react to disruption from those that anticipate it. Together, they explore why clean, connected data must come before AI, why leading organizations have moved beyond price-only sourcing decisions, and why procurement deserves a strategic seat at the table. Jump into the conversation: (00:00) Intro (01:04) Why procurement is becoming a strategic competitive advantage  (01:17) Moving away from a 1986 approach to procurement  (02:41) Meet Mark Schenecker: Three decades of supply chain innovation (07:13) Behind the State of Direct Procurement 2026 report (08:01) The critical leap from generative AI to agentic AI  (09:13) How a digital front door simplifies the employee experience (13:46) The $16 million cost of operating on fragmented infrastructure  (17:02) Why sophisticated analytics on messy data just produces more noise  (21:36) The three-pillar framework: Infrastructure and foundation first  (26:17) Moving beyond unit price to build supply chain resiliency  (28:25) Shifting from passive reporting to active decision intelligence  (30:09) Closing the procurement influence deficit at the executive table  (35:08) Breaking down the hidden silos between direct and indirect spend  (39:36) Real-world outcomes from Albemarle, Glencore, and ADM  (48:20) Key takeaways, maturity assessments, and closing thoughts Additional Links & Resources: Connect with Mark Schenecker: https://www.linkedin.com/in/schenecker/ Learn more about Coupa Software: https://www.coupa.com/ Learn more about our hosts: https://supplychainnow.com/about Learn more about Supply Chain Now: <a href="https://supplychainnow.com" rel="noopener nor

Supply chain technology is evolving rapidly, but cargo criminals are moving even faster. In this episode of Supply Chain Now, Scott W. Luton and Scott DeGroot are joined by Krenar Komoni (Founder & CEO of Tive) and Fernando Boom (Director of Transportation at Venture Metals +) to break down the massive shift from physical yard thefts to sophisticated, identity-based freight fraud. Fernando shares a thrilling firsthand account of how a family road trip turned into a real-time recovery mission for a hijacked $240,000 shipment of copper. While the driver successfully bypassed the physical bolt seals, covert tracking technology thwarted the heist and led to a first-degree felony arrest. Krenar pairs this narrative with over a decade of visibility expertise, unpacking how modern criminals leverage AI, chameleon carriers, fraudulent MC numbers, and double brokering to vanish with high-value freight. Moving past a reactive postmortem claims model, the panel outlines a definitive blueprint for proactive, layered defense. They explore how real-time telemetry, including route deviation alerts and light sensors, empowers logistics teams to stop fraud mid-transit. Scott DeGroot concludes by highlighting the critical enterprise costs of cargo loss, challenging shippers to audit their networks, tighten dock-level verifications, and eliminate the weak links that bad actors exploit. Jump into the conversation: (00:00) Intro (02:38) Meet Venture Metals and Tive leaders (03:53) Art shows and World Cup picks (06:04) Venture Metals recycling and logistics role (07:37) Tive delivers real-time shipment visibility (09:28) Fraud tactics driving cargo theft surge (16:29) Layered alerts detect theft in transit (23:03) Prepare before theft happens, not after (24:03) Light alerts trigger copper theft investigation (26:11) Telemetry exposes route diversion and deception (27:52) Alerts only matter when teams respond (30:19) Police intercept truck at Wichita Falls (31:24) Driver bypasses seal but gets caught (32:47) Trust data and involve law enforcement (36:10) Technology helps monitor risky driver behavior (38:16) Build six layers of cargo security (44:29) Use Tive before theft strikes (47:22) Resources for protecting high-value shipments Additional Links & Resources: Connect with Krenar Komoni: https://www.linkedin.com/in/komoni/ Connec

On this episode of The Buzz, powered by APL Logistics, hosts Scott Luton and Richard Donaldson break down the latest developments shaping global supply chains, transportation, technology, and workforce safety. From geopolitical developments impacting global shipping lanes to autonomous trucking, World Cup logistics, and innovative warehouse safety solutions, this conversation delivers timely insights on the trends supply chain leaders need to understand. The discussion begins with a look at workforce wellbeing and the growing importance of addressing stress, burnout, and employee health in today’s fast-paced business environment. Scott and Richard then explore the implications of a developing U.S.-Iran peace agreement and what it could mean for global shipping, trade flows, and the Strait of Hormuz. The conversation shifts to PepsiCo’s expanding use of autonomous trucking technology and the continued evolution of automation across supply chain operations. Later, the hosts examine the immense logistics required to support the 2026 FIFA World Cup before discussing emerging threats to the beef supply chain from the resurgence of the screwworm pest. Finally, special guest Brodie Cook, President of Fork Mule and winner of the MODEX 2026 Startup Solution of the Year Award, shares insights on warehouse safety, material handling innovation, entrepreneurship, and the future of automation. Key Takeaways Why workforce health and burnout prevention remain critical leadership priorities. How developments in the Middle East could impact global trade routes and shipping activity. What PepsiCo’s investment in autonomous trucking signals for the future of transportation. The massive logistics operation required to support the 2026 FIFA World Cup. How labor shortages and biological threats continue to challenge agricultural supply chains. Why warehouse safety innovation remains a major opportunity for supply chain improvement. Lessons entrepreneurs can learn from ForkMule’s journey from idea to award-winning solution. The growing role of automation and AI in warehouses, material handling, and fleet operations. If you want a practical look at the trends reshaping supply chains—from autonomous transportation and AI-powered operations to workforce safety, global trade, and entrepreneurship—this episode delivers valuable perspectives from industry leaders and innovators. You'll gain actionable insights on how technology, resilience, and execution continue to drive supply chain success. Additional Links & Resources: APL Logistics: https://www.apllogistics.com/ With That Said: https://bit.ly/WTS-14-June-2026 From 10% chance of success to

Supply chain technology has been evolving rapidly, but the biggest shifts in operational excellence may still be unfolding. In this episode of Supply Chain Now, Scott W. Luton and Wiley Jones are joined by Ben Gordon, founder and managing partner of Cambridge Capital LLC. Together, they explore what it truly means to scale businesses in the global supply chain, from workflow automation and AI-driven predictive pricing to strategic M&A and operational leadership. Ben draws on nearly 25 years of experience investing in, building, and advising supply chain companies, including XPO, Greenscreens, and Everest. He makes the case for focusing relentlessly on “the one big thing,” executing with discipline, and using technology not just to cut costs but to enable growth. He also unpacks how AI and workflow automation are transforming logistics operations, creating triple-win outcomes for teams, customers, and the broader ecosystem. Ben shares the leadership principles that guide him: integrate external insights, be brutally honest in self-assessment, “simplify, focus, execute”, and know when bold, strategic moves are needed. He also highlights the importance of operational rigor and culture, demonstrating how leaders can turn competitors into partners and make businesses indispensable to customers. Jump into the conversation: (00:00) Intro (02:51) Deep Supply Chain Roots (05:08) Advisory vs. Growth Capital (06:38) Three Top-of-Mind Market Trends (11:33) Practical Value of AI in Logistics (14:47) Growth Focused Approach Not Cost Cutting (16:40) Leadership and Operational Discipline Create Value (19:19) Brad Jacobs Scaling Playbook Revealed (24:27) Volatility Demands Focus and Execution (28:21) Investors’ Perspective on Tech Opportunities (31:15) Founder Reality Check Lessons Learned (35:11) Market Skepticism & The SaaSpocalypse (39:56) Who Wins and Scales Long Term (43:39) Final Advice Start With Outside In (48:13) BGSA Deals Pipeline and Highlights (51:59) Keeping the Main Thing the Main Thing Additional Links & Resources: Connect with Ben Gordon: https://www.linkedin.com/in/bengordon18/ Connect with Wiley Jones: https://www.linkedin.com/in/wileycwjones/ Learn more about Cambridge Capital LLC: https://www.cambridgecapital.com/ Learn more about Doss: <a href="https://www.doss.com/" rel="noopener noref

Every organization relies on secure digital connections across suppliers, partners, and platforms. Yet many of the technologies that protect those connections were built for a world before quantum computing.  While practical quantum capabilities may still seem years away, the risks associated with them are already prompting concern, particularly as encrypted data collected today could potentially be decrypted in the future. For supply chain leaders, that creates a unique challenge: preparing for a technological shift that is still emerging while protecting information that remains valuable far into the future. In this episode of Supply Chain Now, hosts Scott W. Luton and Karin Bursa sit down with Akhilesh Agarwal, President of P2P Solutions and Technology at apexanalytix, and William McNeill, Vice President of Market Intelligence, for a conversation on what the quantum era could mean for supply chains. Together, they unpack the growing conversation around quantum computing, the implications of "harvest now, decrypt later" strategies, and why supply chain ecosystems may be particularly vulnerable due to the vast amounts of supplier, financial, and contractual data that move across them every day. As digital transformation continues to accelerate, they discuss why understanding emerging risks today may be just as important as preparing for the opportunities quantum technologies could unlock tomorrow. Jump into the conversation: (00:00) Intro (00:42) Quantum risks supply chain leaders must know (02:13) Meet apexanalytix quantum risk experts (03:35) Space exploration lessons for innovation (07:03) Apexanalytix protects supplier data at scale (10:16) Why they wrote The Quantum Paradox (10:46) Harvest now decrypt later threat (15:46) Where to start with quantum readiness (21:38) Four major supply chain impacts (24:39) Supplier risk extends beyond tier one (26:27) Why supplier collaboration matters (27:42) Building a three-to-five-year quantum plan (33:20) Audit technology stack and supplier data (48:47) White paper resources and next steps (51:37) Gartner recognition and key takeaway (54:48) Act now on quantum readiness   Additional Links & Resources: Connect with Akhilesh Agarwal: https://www.linkedin.com/in/akhilesh78/ Connect with William McNeill: https://www.linkedin.com/in/wimcneill/ Learn more about apexanalytix: http

On this episode of The Buzz, Scott Luton is joined by special co-host Dr. Muddassir Ahmed and special guest Anthony Reeves, Vice President of Global Brand & Creative at Kohler and author of Eat the Donkey: Why Great Companies Embrace Discomfort. Together, they explore the realities of AI adoption, decision-making optimization, innovation, leadership, and what separates organizations that thrive from those that struggle to keep pace. As supply chains continue to evolve in the age of AI, organizations face critical decisions about technology adoption, data quality, change management, and leadership. Scott, Muddassir, and Anthony examine why many AI initiatives fail, what companies can learn from both successes and setbacks, and why strong decision-making remains one of the most valuable competitive advantages. The conversation also explores the growing importance of human connection, brand differentiation, organizational culture, and the willingness to embrace discomfort in pursuit of long-term growth. Drawing on experiences from Amazon, Kohler, Starbucks, and other global brands, Anthony shares powerful lessons on innovation, leadership, and staying true to what makes an organization unique. Key Takeaways: AI success depends as much on adoption, change management, and leadership as it does on technology. High-quality, contextualized data remains the foundation for effective AI implementation. Organizations must learn from failed initiatives just as much as successful ones. Soft skills, emotional intelligence, and human connection will become increasingly valuable as AI handles more routine work. Strong brands remain differentiated by purpose, customer experience, and authenticity—not technology alone. Great leaders make difficult decisions early rather than delaying action until opportunities have passed. Whether you're leading a supply chain transformation, evaluating AI investments, or building a stronger organization, this episode offers practical insights from leaders who have navigated innovation at the highest levels. You'll walk away with actionable advice on decision-making, change management, leadership, and creating organizations that can thrive amid constant disruption. Additional Links & Resources: Guest LinkedIn Profile: https://www.linkedin.com/in/anthonyreeves/ Guest Instagram Handle: @anthony.j.reeves Guest Company Website: anthonyreeves.co APL Logistics: https://www.apllogistics.com/ With That Said: https://bit.ly/WTS-7JUN2026 The Corner Market: <a href="https://bit.ly/The-Corner-Market" rel="noopener noreferre

Most retailers don't have a return policy problem. They have an incentive problem. In this episode of Supply Chain Now, Scott W. Luton is joined by David Sobie, Co-Founder and CEO of Happy Returns, for a deep dive into the returns crisis and reverse logistics. David brings over a decade of real-world experience helping major retail brands turn post-purchase friction into customer loyalty. He shares critical data from their latest report with the NRF, exposing a staggering rise in retail fraud, the undeniable psychology of the in-person return, and why over 70% of merchants are moving away from free returns to save "dead stock" from rotting off store shelves. Jump into the conversation: (00:00) Intro (04:41) Career beginnings and lessons learned (08:15) Hautelook marketing sparks Happy Returns (12:00) BORIS revolutionizes online return experience (19:38) Speed and return fees impact retail (22:53) Combating returns fraud with technology (31:44) Expanding network to ten thousand locations (35:16) Expert advice for supply chain leaders (39:11) Future of personalization and growth Additional Links & Resources: Connect with David Sobie: https://www.linkedin.com/in/david-sobie-a37ab/ Learn more about Happy Returns: www.happyreturns.com Learn more about our hosts: https://supplychainnow.com/about Learn more about Supply Chain Now: https://supplychainnow.com Watch and listen to more Supply Chain Now episodes here: https://supplychainnow.com/program/supply-chain-now Subscribe to Supply Chain Now on your favorite platform: https://supplychainnow.com/join Work with us! Download Supply Chain Now’s NEW Media Kit: https://supplychainnow.com/media-kit/ WEBINAR- From AI Pilots to Performance: How Supply Chain Leaders Are Scaling Agentic AI: https://bit.ly/49hCqIq WEBINAR- Amazon Supply Chain 101: Enabling efficiency and growth for businesses everywhere–and everywhere they sell: https://bit.ly/49r8N7D WEBINAR- The Expanding Role of Supply Chain Optimization Teams in Driving

Every industry talks about preparing for the future, but few spend enough time listening to the people who will ultimately shape it.  What often gets overlooked is that this generation may already be bringing exactly the mindset the industry needs: adaptability, systems thinking, technological fluency, and a willingness to challenge outdated assumptions. In this episode of Supply Chain Now, host Scott W. Luton and guest co-host Liz Raman, Founder and CEO of Supply Chain Gals, sit down with the winning team from the 2026 Supply Chain Gals Case Competition: Madeline Creasman, Founder and CEO of EverChain Solutions; Ashley Bailey, Inventory Analyst at InComm Payments; Thanmayee Maddipati, Global Supply Manager at Apple; and Katerina Folkin, Operations and Economics student at Minerva University. Drawing from backgrounds across agriculture, healthcare operations, entrepreneurship, procurement, technology, and global education, they explore what sets the next generation of supply chain leaders apart, and how younger professionals are navigating disruption with fresh perspectives shaped by diverse experiences, a global mindset, and a growing focus on sustainability and emerging technologies like AI. Along the way, they reflect on the role of curiosity, the importance of questioning long-standing ways of working, and why the strongest solutions are often those that balance today's operational realities with the needs of the future. Jump into the conversation: (00:00) Intro (02:17) Meet the 2026 Supply Chain Gals champions (04:21) Summer plans and personal introductions (07:27) How each leader found supply chain (13:37) The mission behind Supply Chain Gals (15:37) Inside the 2026 case competition (18:48) Solving a supply chain crisis under pressure (21:31) Playing to strengths as a team (22:06) The competition twist changes everything (24:23) Building a realistic supply chain war room (26:15) Why this team stood out (28:45) Are leaders underestimating young talent? (34:53) Information access creates new perspectives (38:55) Why communities like

Artificial intelligence continues to dominate supply chain conversations, but why are so many organizations struggling to move beyond pilots and into enterprise-wide success? In this episode of The Buzz powered by APL Logistics, Scott Luton and Alex Pradhan explore the latest research and developments shaping the future of supply chain leadership, AI adoption, omnichannel fulfillment, workforce transformation, and decision intelligence. Special guest Arash Aghlara, Founder and CEO of FlexRule, joins the discussion to share why better decisions—not just better data—may be the key to unlocking supply chain performance. From AI pilot purgatory and omnichannel profitability to talent shortages and protein supply disruptions, this episode tackles some of the most pressing challenges facing supply chain leaders today. Scott, Alex, and Arash dive into new research from leading organizations including MIT, Accenture, GEP, and the University of Virginia Darden School of Business. Along the way, they explore the growing importance of governance, the role of decision intelligence in modern operations, and why organizations must move beyond visibility alone to create smarter, faster, and more effective business outcomes.   Key Takeaways: Why nearly three-quarters of organizations have yet to move AI initiatives beyond planning and pilot stages. How decision intelligence helps organizations bridge the gap between data, visibility, and action. Key findings from MIT's latest State of Supply Chain Omnichannel research. Why supply chain leaders must rethink workforce development amid a projected talent shortage. The critical role governance plays in scaling AI and improving operational decision-making. How organizations can identify and manage interconnected decisions across planning, logistics, inventory, and customer service. Why practical execution—not hype—is essential for successful digital transformation.   If you're navigating AI adoption, digital transformation, talent challenges, or increasing supply chain complexity, this episode delivers practical insights and actionable strategies from experienced industry leaders. You'll walk away with a deeper understanding of how decision intelligence can help organizations move beyond visibility, improve execution, and build more resilient supply chains in an increasingly complex business environment.   Additional Links & Resources: APL Logistics: https://www.apllogistics.com/ With That Said: https://bit.ly/WTS-31-May-2026 5 Signs Your Supply Chain Has Outgrown How It’s Managed Today: https://bit.

Supply chain is evolving rapidly and AI is changing how decisions are made. In this episode of Supply Chain Now, Scott Luton, Karin Bursa, and Jake Barr talk with Mike Griswold, Vice President Analyst at Gartner, about the key insights from the Gartner Supply Chain Symposium. They explore how supply chain leaders can leverage AI to improve operational efficiency, redesign workflows, and enhance decision-making to remain competitive in the coming years. They discuss the importance of cross-functional initiatives, storytelling for CSCOs, and understanding where technology fits as an enabler rather than the solution. The episode breaks down strategies for shifting supply chain operations toward autonomy, including optimizing decision velocity, redesigning critical workflows, and applying AI thoughtfully to reduce manual handoffs and eliminate inefficiencies. Listeners gain insight into how to balance growth, cost, risk, and talent, and why CSCOs need to communicate their strategic value effectively within the C-suite. The conversation also highlights real-world examples of organizations leveraging technology to enable their workforce, not replace it, and emphasizes the potential of agentic AI in planning and disruption management. Together, the panel explores why focusing on decision stacks and workflow design is critical for AI readiness, how to prioritize high-impact areas for operational improvements, and why relying solely on technology without a defined problem can lead to missed opportunities. They provide guidance for supply chain professionals on preparing for the future of planning, autonomous operations, and AI-enabled decision-making, illustrating the massive potential for efficiency gains and strategic advantage over the next several years.   Jump into the conversation: (00:00) Intro (04:07) AI adoption challenges and budget concerns (06:41) Avoiding siloed implementation of AI (08:56) CSCO influence and strategic storytelling (10:24) Autonomy as the new operating model (15:45) Technology as an enabler, not a driver (20:00) Decision stacks and workflow redesign (27:42) Planning summit highlights and upcoming events (34:28) Agentic AI market potential by 2030   Additional Links & Resources: Connect with Mike Griswold: https://www.linkedin.com/in/mike-griswold-6a68922/ Connect with Karin Bursa: https://www.linkedin.com/in/karin

Freight costs are rising - but most shippers aren’t capturing the savings hiding in their own data. In this episode of Supply Chain Now, Scott Luton and Kimberly Reuter talk with Shannon Vaillancourt, President of RateLinx, about how companies can uncover 5–15% in transportation savings in weeks, not months, without running a full RFP. They discuss common overspending traps, the power of clean, unified data, optimizing carrier mix, and making smarter, data-driven decisions to reduce costs while improving operational efficiency.The episode unpacks key strategies for optimizing transportation spend without launching a full RFP, including identifying hidden costs across carriers, modes, and accessories, optimizing carrier mix with clean, unified data, and realizing anywhere from 5 to 15% in transportation savings in weeks rather than months. Listeners also get insights on managing LTL versus parcel shipments, evaluating carrier performance beyond on-time delivery, and understanding how poor master data can quietly inflate costs across networks.Together, they explore why real-time, integrated freight data is critical for decision-making, how companies can quickly act on actionable insights, and why relying solely on contracts or historical assumptions can leave money on the table. They share real-world examples where minor operational adjustments yielded millions in savings, emphasizing the importance of consistent monitoring and supply chain visibility in an ever-changing freight landscape.Jump into the conversation:(00:00) Intro(02:33) Welcoming Shannon Vaillancourt, CEO of RateLinx(03:12) Chicago Bears draft talk (quick icebreaker)(04:37) Why shippers overspend: hidden & unmonitored charges(05:54) Where technology falls short: data integration & visibility(07:28) Identifying red flags: underperforming carriers & dirty data(08:40) How RateLinx uncovers savings without a sourcing event(18:12) What RateLinx reveals first: data quality & routing context(20:20) Using the right carrier for the right product(22:15) Real-world example: the toilet company & a $200K routing fix(24:32) Parcel vs. LTL: how to know when to shift modes(38:10) Flash poll results: biggest freight cost headaches(53:00) Key takeaways & free savings snapshot from RateLinxAdditional Links & Resources:Connect with Shannon Vaillancourt: https://www.linkedin.com/in/shannon-vaillancourt/C

Jump into the conversation: (00:00) Intro (02:33) Welcoming Shannon Vaillancourt, CEO of RateLinx (03:12) Chicago Bears draft talk (quick icebreaker) (04:37) Why shippers overspend: hidden & unmonitored charges (05:54) Where technology falls short: data integration & visibility (07:28) Identifying red flags: underperforming carriers & dirty data (08:40) How RateLinx uncovers savings without a sourcing event (18:12) What RateLinx reveals first: data quality & routing context (20:20) Using the right carrier for the right product (22:15) Real-world example: the toilet company & a $200K routing fix (24:32) Parcel vs. LTL: how to know when to shift modes (38:10) Flash poll results: biggest freight cost headaches (53:00) Key takeaways & free savings snapshot from RateLinx   Additional Links & Resources: Connect with Shannon Vaillancourt: https://www.linkedin.com/in/shannon-vaillancourt/ Connect with Kimberly Reuter: https://www.linkedin.com/in/kimberly-reuter-csg/ Learn more about RateLinx: https://www.ratelinx.com/ Learn more about our hosts: https://supplychainnow.com/about Learn more about Supply Chain Now: https://supplychainnow.com Watch and listen to more Supply Chain Now episodes here: https://supplychainnow.com/program/supply-chain-now Subscribe to Supply Chain Now on your favorite platform: https://supplychainnow.com/join Work with us! Download Supply Chain Now’s NEW Media Kit: https://supplychainnow.com/media-kit/ WEBINAR- From AI Pilots to Performance: How Supply Chain Leaders Are Scaling Agentic AI: https://bit.ly/49hCqIq WEBINAR- Amazon Supply Chain 101: Enabling efficiency and growth for businesses everywhere–and everywhere they sell: https://bit.ly/49r8N7D WEBINAR- The Expanding Role of Supply Chain Optimization Teams in Driving Business Impact: <a href="https://bit.ly/3PHRAAf" target="_bla

The future of supply chain may depend on the things most people never think about.Pallets, materials, unit load design, transportation systems, and sustainability decisions quietly determine how products move through the world, yet packaging is rarely treated as strategic infrastructure.In this episode of Supply Chain Now, Scott W. Luton is joined by Mike Jones, CEO of The Pallet Alliance, Dr. Laszlo Horvath, professor and department head at Virginia Tech’s Department of Sustainable Biomaterials, and graduating senior Marta Ghigo for a conversation on packaging innovation, workforce development, sustainability, and the future of supply chain leadership.Dr. Horvath shares how Virginia Tech’s packaging program prepares students through hands-on projects and industry collaboration, while Marta reflects on entering the field with curiosity, creativity, and a focus on making sustainability practical without sacrificing performance or design. Mike brings the business perspective, explaining how The Pallet Alliance helps companies rethink pallet procurement, standardization, visibility, and long-term value.Together, they discuss why packaging is far more central to modern commerce than it appears and why the next wave of talent in the field could reshape global supply chains at their core.Jump into the conversation:(00:00) Intro(02:21) Meet today’s packaging industry panel(05:03) Graduation, family, and taekwondo stories(08:30) Building Virginia Tech’s packaging program(10:41) Marta finds her packaging passion(14:10) Marta’s Unilever packaging internship experience(16:24) Mike’s journey from weather to pallets(18:59) Remembering Tyson Steffens’ industry impact(21:02) Virginia Tech sustainable packaging programs(23:12) Hands-on packaging projects and sustainability(24:45) Marta’s Virginia Tech student experience(26:32) Excitement about packaging industry careers(27:31) Why packaging culture feels exciting(28:16) Sustainable packaging without sacrificing design(28:49) How Pallet Alliance supports manufacturers(31:15) The hidden operational cost of pallets(32:25) Why Virginia Tech graduates stand out(34:25) Strong culture creates long-term employees(38:02) Tyson Steffens’ humor and lasting legacy(39:09) Tyson Steffens memorial scholarship program(43:04

Jump into the conversation: (00:00) Intro (02:21) Meet today’s packaging industry panel (05:03) Graduation, family, and taekwondo stories (08:30) Building Virginia Tech’s packaging program (10:41) Marta finds her packaging passion (14:10) Marta’s Unilever packaging internship experience (16:24) Mike’s journey from weather to pallets (18:59) Remembering Tyson Steffens’ industry impact (21:02) Virginia Tech sustainable packaging programs (23:12) Hands-on packaging projects and sustainability (24:45) Marta’s Virginia Tech student experience (26:32) Excitement about packaging industry careers (27:31) Why packaging culture feels exciting (28:16) Sustainable packaging without sacrificing design (28:49) How Pallet Alliance supports manufacturers (31:15) The hidden operational cost of pallets (32:25) Why Virginia Tech graduates stand out (34:25) Strong culture creates long-term employees (38:02) Tyson Steffens’ humor and lasting legacy (39:09) Tyson Steffens memorial scholarship program (43:04) AI, sustainability, and packaging’s future (47:36) Career advice for future packaging leaders   Additional Links & Resources: Connect with Mike Jones: https://www.linkedin.com/in/michael-jones-a97797b5/ Connect with Dr. Laszlo Horvath: https://www.linkedin.com/in/laszlohorvathremeczki/ Connect with Marta Ghigo: https://www.linkedin.com/in/marta-ghigo22/ Learn more about The Pallet Alliance: https://tpai.com/ Learn more about Virginia Tech: https://www.vt.edu/index.html Learn more about our hosts: https://supplychainnow.com/about Learn more about Supply Chain Now: https://supplychainnow.com Watch and listen to more Supply Chain Now episodes here: https://supplychainnow.com/program/supply-chain-now Subscribe to Supply Chain Now on your favorite platform: https://supplychainnow.com/join Work with us! Download Supply Chain Now’s NEW Media

Additional Links & Resources: Connect with Bob Costello: https://www.linkedin.com/in/robert-costello-444bb670/ Connect with Bobby Holland: https://www.linkedin.com/in/bobby-holland-4a9355/ Connect with Karin Bursa: https://www.linkedin.com/in/karinbursa/ Learn more about American Trucking Associations: https://www.trucking.org/ Learn more about U.S. Bank: https://www.usbank.com/index.html Learn more about our hosts: https://supplychainnow.com/about Learn more about Supply Chain Now: https://supplychainnow.com Watch and listen to more Supply Chain Now episodes here: https://supplychainnow.com/program/supply-chain-now Subscribe to Supply Chain Now on your favorite platform: https://supplychainnow.com/join Work with us! Download Supply Chain Now’s NEW Media Kit: https://supplychainnow.com/media-kit/ WEBINAR- From AI Pilots to Performance: How Supply Chain Leaders Are Scaling Agentic AI: https://bit.ly/49hCqIq WEBINAR- Amazon Supply Chain 101: Enabling efficiency and growth for businesses everywhere–and everywhere they sell: https://bit.ly/49r8N7D WEBINAR- The Expanding Role of Supply Chain Optimization Teams in Driving Business Impact: https://bit.ly/3PHRAAf This episode was hosted by Scott Luton and Karin Bursa and produced by Trisha Cordes, Joshua Miranda, and Amanda Luton. For additional information, please visit our dedicated show page at: https://supplychainnow.com/analysis-q1-2026-us-bank-freight-payment-index-1588 The content in this episode, including all audio, videos, visuals, and graphics, is the property of Supp

The data doesn't lie, and in Q1 2026, it's telling a story the freight industry hasn't seen in years.In this special episode of Supply Chain Now, Scott W. Luton and Karin Bursa welcome Bobby Holland, Director of Freight Business Analytics at U.S. Bank, and Bob Costello, Chief Economist and Senior Vice President at the American Trucking Associations, for a deep dive into the latest U.S. Bank Freight Payment Index for Q1 2026.The episode unpacks seven critical takeaways from the quarter, including a historic 12.9% spike in freight spending, a rare supply-side recovery driven by tightening capacity and surging fuel costs, and regional breakdowns across the West, Southwest, Midwest, Northeast, and Southeast, with stops on tariff impacts, cross-border trade with Canada and Mexico, and what a $7.22-per-gallon diesel price in California means for the broader economy.Together, they explore why this recovery is unlike anything we've seen since the pandemic boom, what the Goldman Sachs recession outlook gets right (and wrong), and how supply chain leaders can use real, verified freight data, not feelings, to make smarter decisions in an unpredictable 2026.Jump into the conversation:(00:00) Intro(03:29) Introducing the dynamic duo: Bobby Holland & Bob Costello(06:23) Bobby's headline summary(09:47) How industry leaders use the Freight Payment Index(10:01) National-level results: spending jumps 12.9%(10:54) A rare supply-side recovery(13:10) West region: highest shipment levels since 2023(17:20) Southwest region: 10th straight quarter of declines(21:40) Midwest region: strongest quarter since Q1 2018(26:05) Winter storms break the streak(28:11) Canada & Mexico trade: tariff impact on cross-border freight(33:20) Southeast region: the only region posting declines(41:32) Goldman Sachs vs. economic reality(44:28) Freight market forecast: what's ahead in 2026Additional Links & Resources:Connect with Bob Costello: https://www.linkedin.com/in/robert-costello-444bb670/Connect with Bobby Holland: https://www.linkedin.com/in/bobby-holland-4a9355/<

In this episode of The Buzz, we explore the accelerating pace of supply chain transformation—from AI and automation to talent challenges, micro-fulfillment, and the evolving role of leadership in a volatile business environment. Welcome to The Buzz, powered by OptiLogic!Hosts Scott Luton and Rick McDonald unpack some of the biggest developments shaping global supply chain today, including Amazon’s expanding supply chain services model, the growing pressure on traditional logistics providers, and the continued rise of AI-first operations. The conversation also dives into key takeaways from MODEX 2026, highlighting trends in warehouse automation, robotics, talent development, forecasting, and change management. Along the way, the episode draws leadership lessons from legendary Atlanta Braves manager Bobby Cox and explores what today’s supply chain leaders must do to stay resilient, competitive, and customer-focused in an era defined by disruption and rapid innovation.Key Learnings & TakeawaysAI is reshaping supply chain strategy, forecasting, and operational decision-makingAmazon’s supply chain services expansion could significantly disrupt logistics marketsWarehouse automation and robotics continue to accelerate across the industryChange management remains one of the biggest barriers to successful transformationCompanies must rethink hiring strategies to secure future-ready talentData only matters if it solves meaningful business problemsMicro-fulfillment and faster delivery expectations are redefining supply chain networksStrong leadership, adaptability, and customer focus are more critical than everAs supply chains face mounting complexity, rising customer expectations, and constant disruption, organizations that embrace innovation, invest in talent, and execute with agility will separate themselves from the competition. This episode delivers practical insights and forward-looking perspectives for leaders navigating the next era of supply chain transformation.Additional Links & Resources:Optilogic: https://optilogic.com/Optilogic Webinar: Ahead of Disruption: https://bit.ly/AI-First-SupplyChainDesignWith That Said: https://bit.ly/WTS-17-May-2026Bobby Cox Leadership: https://bit.ly/Bobby-Cox-LeadershipSupply Chain USA 2026: https://bit.ly/Reuters-Supply-Chain-USA-2026Beyond the Robot: Why Software Is Driving the Next Wave of Warehouse Automation: https://bit.ly/4tFjJ8YB

Most organizations don't have a technology problem. They have a focus problem.In this episode of Supply Chain Now, Scott W. Luton, together with co-host Kim Humphrey, President and CEO of AME, is joined by Rami Goldratt, CEO of Goldratt Group, for a practical, no-fluff deep dive into the Theory of Constraints and what it actually takes to drive breakthrough performance in today's business environment. From why most companies are automating what they can instead of what they should, to the danger of spreading resources thin across too many initiatives, Rami brings decades of real-world experience helping organizations across manufacturing, retail, automotive, engineering, and logistics unlock significant gains in throughput and lead time reduction. Kim adds her lens on why continuous improvement and constraints-thinking are more intertwined than ever, and why the principles Rami's father Dr. Eliyahu Goldratt pioneered are not just still relevant but urgently needed right now.The conversation spans the full arc: inherent simplicity, managing uncertainty with buffers and fast feedback loops, the tug of war between local efficiency and global performance, and what it looks like when an entire engineering organization aligns behind a single constraint to achieve the impossible. The Mazda story alone is worth the listen. If you're navigating complexity, chasing results that keep falling short, or trying to build an organization that can actually adapt and execute, this one's for you.Jump into the conversation:(00:00) Intro(08:43) Rami's career journey and key lessons learned(15:26) The legacy and simplicity of Dr Eliyahu Goldratt(18:30) Biggest trends and challenges facing businesses today(23:39) What is Theory of Constraints and the three fears(28:09) Why forecasts keep getting less accurate over time(31:35) Common TOC misconceptions and local vs global efficiency(38:09) Why supply chain variety is destroying forecast accuracy(47:15) The Mazda case study and TOC in actionAdditional Links & Resources:Connect with Rami Goldratt: https://www.linkedin.com/in/ramigoldratt/Learn more about Goldratt Consulting: https://goldrattgroup.com/Connect with Kim Humphrey: https://www.linkedin.com/in/kimberlee-kim-h-5977474/Learn more about AME: <a href="https://www.ame.org/" target="_bl

Every year, Americans return nearly a trillion dollars’ worth of products. But once those items leave our hands, most of us never think about where they go—or what happens next.In this Supply Chain Now Classic Episode, first published in early Februry 2026, host Deborah Dull takes listeners inside the little-known world of reverse logistics, where returned products are sorted, resold, recycled, repaired, or too often, discarded. What emerges is a complex and fragmented system struggling to capture more than $200 billion in lost value—along with critical materials that could power a more resilient, sustainable economy.This special feature explores the people, processes, and infrastructure behind returns, revealing both the challenges and the massive untapped opportunity hidden in plain sight. From outdated systems and disconnected networks to innovative approaches reshaping how products are recovered and reused, Remade in America uncovers what’s really happening after “return” is clicked.Along the way, Deborah asks a provocative question: Is “Made in America” still the right goal—or is the future about something more powerful?What if the real opportunity isn’t just making more, but making better use of what we already have?Through expert insights, real-world stories, and on-the-ground perspectives, Remade in America redefines how we think about returns, recovery, and the future of supply chains in a resource-constrained world.This is a story about waste, value, resilience—and how reimagining reverse logistics could help reshape American industry for the next generation.Additional Links & Resources:Connect with Deborah: https://www.linkedin.com/in/deborahdull/Learn more about Supply Chain Now: https://supplychainnow.comWatch and listen to more Supply Chain Now episodes here: https://supplychainnow.com/program/supply-chain-nowSubscribe to Supply Chain Now on your favorite platform: https://supplychainnow.com/joinWork with us! Download Supply Chain Now’s NEW Media Kit: https://bit.ly/3XH6OVkWEBINAR- Delivering Flawless Field Service with Predictive Insights and AI: https://bit.ly/4sXVZfVWEBINAR- From AI Pilots to Performance: How Supply Chain Leaders Are Scaling Agentic AI: https://bit.ly/49hCqIqWEBINAR- Amazon Supply Chain 101: Enabling efficiency and growth for businesses everywhere–and everywhere they sell: ht

In this episode of The Buzz, we explore the future of reverse logistics, circularity, supply chain design, and the growing role of AI in transforming how businesses move, manage, and reuse products. Welcome to The Buzz, powered by OptiLogic!Hosts Scott Luton and Richard Donaldson break down several major supply chain developments, including the rise of AI-first supply chain design, the growing need for visibility in big and bulky retail deliveries, and Amazon’s expanding supply chain services. Special guest Sender Shamiss, CEO and co-founder of ReturnPro, joins the conversation to unpack why reverse logistics is becoming a major strategic opportunity, not just a cost center. From returns management and recommerce to circularity, fraud detection, and the future of reusable materials, this episode offers a practical look at how supply chain leaders can unlock value, reduce waste, and rethink what happens after the sale.Key Learnings & TakeawaysAI-first supply chain design is accelerating smarter, faster decision-makingBig and bulky retail delivery still needs better visibility and customer communicationAmazon’s supply chain services could reshape fulfillment, logistics, and recommerceReverse logistics is moving from a back-end function to a strategic growth engineReuse should come before recycling when building circular supply chainsReturns fraud is creating new challenges—and new technology opportunitiesCircularity will require better data, smarter systems, and more investmentAs supply chains become more complex, the biggest opportunities may come from rethinking what already exists: returned products, reused materials, smarter networks, and better visibility. This episode is a must-listen for leaders looking to turn reverse logistics from a challenge into a competitive advantage.Additional Links & Resources:Optilogic: https://optilogic.com/Optilogic Webinar: Ahead of Disruption: https://bit.ly/AI-First-SupplyChainDesignWith That Said: https://bit.ly/WTS-9-May-2026Why big and bulky delivery is the final frontier for retail supply chains: https://bit.ly/Big-And-Bulky-InnovationAmazon opens logistics network to all businesses: https://bit.ly/Amazon-Launches-ASCSReverse Logistics: The Strategic Engine Driving the Secondary Mobile Device Market: https://bit.ly/Mobile-Device-Reverse-LogisticsStartup Pitches X-Rays and AI to Catch Fraudulent Returns: <a href="https://

AI in the supply chain has moved well beyond the pilot stage, but for many organizations, it still hasn't moved far enough.In this episode of Supply Chain Now, Scott W. Luton, together with co-host Jorge Morales, Global COO of ISCEA, is joined by Prabhat Pinnaka, Lead Product Manager for Supply Chain at Lowe's Companies, Inc., and Advisory Board Member at ISCEA for a practical, been-there-done-that deep dive on AI-driven supply chain transformation. From what separates organizations that actually scale AI from those stuck in endless experimentation, to the guardrails every enterprise needs before letting AI execute autonomously, Prabhat brings a hard-won perspective from working with Fortune 50 companies across fulfillment, warehouse operations, and enterprise decision support. Jorge adds his lens on what it means to be AI-competent, not just AI-aware, and why that distinction will define the next generation of supply chain professionals.The conversation spans the full arc: change management, data integrity, bonded autonomy, and what it looks like when AI shifts a DC manager's role from operational execution to strategic governance. If you're navigating your own AI journey or building the next generation of supply chain talent, this one's for you.Jump into the conversation:(00:00) Intro(06:03) Prabhat's career: lessons in adoption(08:29) AI competence: finding the sweet spot(11:26) Building AI foundations for success(18:21) Moving AI from pilots to scale(23:50) Recommendations vs. execution in AI use(28:04) Establishing guardrails for autonomous AI(33:44) Computer vision example in supply chain(47:06) Getting AI competent in six monthsAdditional Links & Resources:Connect with Prabhat Pinnaka: https://www.linkedin.com/in/prabhat-pinnaka-a9549421/Connect with Jorge Morales: https://www.linkedin.com/in/jorgeamorales/Learn more about Lowe’s Companies, Inc.: https://www.lowes.com/Learn more about ISCEA: https://www.iscea.org/Learn more about SCTechShow: https://www.sctechshow.com/Learn more about our hosts: https://supply

National Supply Chain Day started with a simple idea: the people who keep the world moving deserve to be seen.In this special episode of Supply Chain Now, Scott W. Luton and Mary Kate Love, President of Supply Chain Now, welcome Dr. Stephanie Thomas, Associate Professor at the University of Arkansas and Executive Director of WISE, for a conversation on the people powering the global supply chain.The episode also features a keynote from Billy Ray Taylor, CEO and founder of LinkedXL, plus award recognition for Keith Moore of AutoScheduler.AI and Jim Opoka, recently retired from FEMA.Together, they celebrate the people behind hospital shelves, disaster relief, warehouse execution, and the next generation entering the field, while exploring clarity, ownership, people skills, AI, and why every supply chain professional should tell their story.Jump into the conversation:(00:00) Intro(02:07) The mission behind National Supply Chain Day(03:08) Celebrating the anniversary: A look back at the first NSCD(06:11) Billy Ray Taylor keynote begins(07:13) Deliberate clarity & the 17-inch standard(10:59) Deliberate ownership(18:23) Unpacking Billy Ray's key takeaways(21:25) 2026 supply chain pressures & macro disruptions(31:03) Dr. Stephanie Thomas joins WISE & inspiring the next generation(32:39) Celebrating unsung heroes in supply chain(41:40) Supply chain trends, AI, resilience & people-first thinking(55:00) Leadership challengeAdditional Links & Resources:Connect with Stephanie Thomas: https://www.linkedin.com/in/stephaniethomasuark/Connect with Mary Kate Love: https://www.linkedin.com/in/mklove/Connect with Billy Ray Taylor: https://www.linkedin.com/in/billyrtaylor/Connect with Keith Moore: https://www.linkedin.com/in/keithdmoore13/Learn more about LinkedXL: https://linkedxl.com/Learn more about AutoS

In this special marketing edition of The Buzz, we explore the hidden supply chain behind one of the world’s biggest fashion and branding events—the Met Gala. From global sourcing and luxury logistics to influencer marketing and AI-driven fashion trends, this episode uncovers how artistry, supply chain precision, and marketing strategy all intersect—welcome to The Buzz, powered by OptiLogic!Hosts Mary Kate Love and Amanda Luton break down the massive global supply chain operation behind the Met Gala—from sourcing luxury fabrics and handcrafted beadwork across multiple countries to managing white-glove transportation, security, and just-in-time execution for one of fashion’s biggest nights. The conversation explores how viral fashion moments now directly influence manufacturing schedules, demand forecasting, and fast-fashion response times, while also examining the growing role of AI, wearable tech, and influencer marketing in shaping consumer trends. This episode offers a fascinating look at how logistics, branding, creativity, and technology come together behind the scenes of a global cultural event.Key Learnings & TakeawaysThe Met Gala relies on a highly complex global supply chain involving sourcing, logistics, security, and precision executionLuxury fashion production depends heavily on skilled artisans, handcrafted work, and long-lead-time procurementViral social media moments now directly influence manufacturing schedules and consumer demandFast fashion brands can respond to runway-inspired trends in a matter of daysFashion brands increasingly use influencer partnerships as a core marketing and brand strategyAI and wearable technology are beginning to reshape fashion design, production, and personalizationLogistics and supply chain visibility are essential for managing high-value assets and event executionThe Met Gala may look like a night of glamour and celebrity fashion, but behind every iconic look is a deeply connected global supply chain. This episode highlights how modern supply chains power cultural moments, influence consumer behavior, and drive rapid innovation across industries. Whether you work in logistics, marketing, procurement, or retail, there are valuable lessons here about speed, precision, creativity, and adaptability.Additional Links & Resources:Optilogic: https://optilogic.com/Optilogic Webinar: Ahead of Disruption: https://bit.ly/3RiFMolUS Bank Q1 2026 Freight Payment Index Livestream: https://streamyard.com/watch/f6zU8BU2PCpYEasyPost webinar: https://bit.ly/48Z2Lv1The Bridge webinar with Billy Ray Taylor and Regine

Most warehouse automation projects don't fail because of the technology. They fail because of the approach.In this episode, Scott W. Luton sits down with Don DeLash, Sales Director, Logistics Automation at SICK Sensor Intelligence, for a candid conversation on what it actually takes to modernize warehouse operations, and how to avoid the pitfalls that derail even well-funded initiatives. With more than 25 years spanning project management, finance, sales leadership, and logistics automation, Don brings a refreshingly grounded perspective. Ditch the glossy pitch, focus on real operational impact, and lead with curiosity and clear communication.Together, they paint a vivid picture of today's warehouse floor, quieter, cleaner, and increasingly populated by AGVs, mobile robots, unmanned forklifts, and sensor-driven systems. Don walks through the full automation journey, from planning and piloting to scaling and long-term support, covering how to choose the right partners, define success upfront, build flexibility into implementation plans, and invest in aftercare. The conversation also digs into how AI and vision technology are reshaping decisions around package inspection, palletizing, and damage detection, and how smart automation ultimately frees people to focus on higher-value work.Jump into the conversation:(00:00) Intro(05:48) Don’s career path in logistics automation(07:24) What SICK Sensor Intelligence brings to modern warehouses(09:09) Earning trust as a technology partner(11:01) Don’s guideposts for supply chain success(13:15) What today’s warehouses look and sound like(15:03) Why smart automation matters more than ever(16:57) The role of experimentation in supply chain technology(21:02) Planning for successful automation projects(23:39) Choosing the right partners and defining success(26:08) Scaling automation from pilot to enterprise-wide impact(35:38) How vision technology and AI are improving warehouse decisionsAdditional Links & Resources:Connect with Don DeLash: [email protected] with Don DeLash on LinkedIn: https://www.linkedin.com/in/dondelash/Learn more about SICK Sensor Intelligance: https://www.sick.com/Learn more about Supply Chain Now: https://supplychainnow.comWatch and listen to more Supply Chain Now episodes here: https://supplychainnow.com/program/supp

AI is everywhere in supply chain, but more AI does not always mean better decisions.In this episode, Scott W. Luton and special co-host Mike Griswold, Vice President Analyst at Gartner, sit down with Lindsay Azim, Senior Director Analyst for Supply Chain at Gartner, for a forward-looking conversation on how chief supply chain officers can lead into the autonomous business era.Lindsay shares why AI should not be treated as a standalone strategy, but as an enabler tied to a broader vision for the future. She also previews her Gartner Supply Chain Symposium keynote, centered on three priorities for leaders preparing for what comes next: autonomous-ready operations, autonomous-ready intelligence, and an autonomous-ready workforce.They also discuss the risks of AI sprawl, the importance of stronger human-machine partnerships, and why supply chain leaders need to rethink decision-making through a “decision stack” that combines data, knowledge assets, and human judgment. From documenting tribal knowledge to preparing for “job chaos” rather than a job apocalypse, Lindsay and Mike offer practical insight for leaders navigating disruption, workforce change, and the rising role of versatile talent.Jump into the conversation:(00:00) Intro(02:11) Listener shoutouts and the AI workforce impact(04:38) Meet Lindsay Azim, Senior Director Analyst at Gartner(11:22) Lindsay’s path from sustainability to Gartner(14:55) Storytelling for supply chain leaders(18:41) Today’s top supply chain priorities(22:41) Why vision must come before AI(23:25) How leaders can avoid AI sprawl(25:34) Leading supply chains into the autonomous era(28:20) Building autonomous-ready operations(31:16) Introducing autonomous-ready intelligence(36:09) The idea behind the autonomous-ready workforce(39:52) Why leaders should attend Gartner Symposium(41:50) Pop culture lessons for supply chain leadersAdditional Links & Resources:Connect with Lindsay Azim: https://www.linkedin.com/in/lindsay-azim/Connect with Mike Griswold: https://www.linkedin.com/in/mike-griswold-6a68922/Learn more about Gartner: https://www.gartner.com/Learn more about the Gartner Supply Chain Symposium/Xpo™ conference: https://www.gartner.com/en/conferences/na/supply-chain-us

In today’s environment, complexity is rising, but clarity wins. Leaders who focus on execution, empower their frontline, and turn insights into action will outperform the competition. This episode is a must-listen for anyone navigating change and looking to lead with confidence.In this episode of The Buzz, we unpack the growing complexity of returns, explore the gap between data and decision-making in manufacturing, and examine Boeing’s ongoing turnaround—plus a powerful conversation on leadership, execution, and empowering the frontline, welcome to The Buzz, powered by DOSS!Hosts Scott Luton and special guest host Ray Attiyah break down the $700B returns economy and how companies like UPS are turning reverse logistics into a competitive advantage. The conversation also dives into new data on manufacturing decision-making, and why visibility alone isn’t enough without clear action. Plus, the team explores Boeing’s slow but steady recovery and what it really takes to rebuild trust at scale. This episode delivers practical, real-world perspective on execution, leadership, and how organizations can stay resilient in uncertain times.Key Learnings & Takeaways:Returns are a $700B opportunity, customer experience now defines brand loyaltyEasy, frictionless returns can drive repeat purchases and long-term loyaltyManufacturing data is improving, but decision-making frameworks are laggingVisibility isn’t enough, leaders need actionable insights, not just dashboardsOnly 9% of manufacturers can identify root causes in real time, leaving many stuck in firefighting modeBoeing’s recovery highlights the long road from lost trust to regained confidenceExecution > strategy, top organizations are doubling down on operational excellenceEmpowered frontline teams unlock speed, clarity, and better business outcomesIn today’s environment, complexity is rising, but clarity wins. Leaders who focus on execution, empower their frontline, and turn insights into action will outperform the competition. This episode is a must-listen for anyone navigating change and looking to lead with confidence.Additional Links & Resources:DOSS: https://www.doss.com/National Supply Chain Day: https://bit.ly/NSCD-2026Gartner Supply Chain Symposium: https://gtnr.it/48hXcapDecision Spot: https://decisionspot.com/EasyPost Case Study: https://now.supplychainnow.com/easypost-q2UPS Doesn’t Want to Deliver Every Package, but It Really Likes Returning Them: https://on.wsj.com/

Patient outcomes have become one of the most consequential responsibilities in the global pharmaceutical supply chain.In this episode of Supply Chain Now, Scott W. Luton is joined by guest host Régine Villain, founder of REHVEAL, and supply chain leader Rodrigo Alponti, SVP Global Supply Chain at STADA Group. With over 30 years of experience in leadership roles at multinational companies such as Sanofi and Avon, Rodrigo offers a unique perspective on the challenges and opportunities faced by today's supply chain professionals.Rodrigo delves into the balance between efficiency, adaptability, and human-centered leadership that is essential for success in today's complex pharmaceutical supply chain. He discusses the challenges of global supply chain resilience in the post-pandemic era, the regulatory hurdles faced, and the transformative role of AI in streamlining operations.This episode offers valuable insights for both seasoned and emerging supply chain professionals on leadership, strategic thinking, and empowering decision-making.Jump into the conversation:(00:00) Intro(01:54) Meet Rodrigo Alponti, SVP Global Supply Chain at STADA(05:48) P&G, Avon, Sanofi & key leadership lessons(10:01) Inside STADA: 3 business segments & how supply chain serves them(12:45) How patient safety shapes every supply chain decision(16:05) Current state of global pharma supply chains: complexity & geopolitics(20:57) Resilience pre vs. post pandemic: integration, agility & follow-through(29:48) Practical AI in pharma: demand planning, supply & workforce training(35:47) Aligning teams through continuous change: strategy to execution(42:45) Key takeaways, empowering people & how to connectAdditional Links & Resources:Connect with Rodrigo Alponti: https://www.linkedin.com/in/rodrigo-alponti-a9873/Connect with Régine Villain: https://www.linkedin.com/in/reginehonorevillain/Learn more about STADA: https://www.stada.com/Learn more about Supply Chain Now: https://supplychainnow.comWatch and listen to more Supply Chain Now episodes here: https://supplychainnow.com/program/supply-chain-nowSubscribe to Supply Chain Now on your favorite platform: <a href="https://supplycha

For three decades, WiseTech Global has been quietly powering the movement of goods around the world, but the biggest transformation in the company's history may still be ahead.In this episode of Supply Chain Now, Scott W. Luton and Wiley Jones are joined by Zubin Appoo, Chief Executive Officer at WiseTech Global, Australia's largest ASX-listed technology firm and the world's leading logistics, supply chain, and global trade technology company. Together, they explore what it truly means to build digital infrastructure for the global supply chain, from customs brokerage and freight forwarding to the full end-to-end trade lifecycle following WiseTech's landmark acquisition of e2open.Zubin draws on nearly 25 years of experience, including 15 foundational years at WiseTech and seven years leading social purpose businesses, to make the case for being AI-first rather than AI-assisted. He also unpacks how decades of proprietary data, combined with large language models, are enabling WiseTech to solve problems that were previously out of reach, faster and more powerfully than ever before.Zubin also shares the leadership philosophy that has guided him across every role: reward success, reward failure, punish inaction. It's a mindset built for an era where the pace of change demands bold experimentation, deep problem-solving, and the courage to challenge assumptions that have gone unquestioned for years.Jump into the conversation:(00:00) Intro(01:56) About the enterprise unleashed series(06:50) Zubin's background & career journey(08:24) What Zubin loves most about being CEO(11:13) What WiseTech does for the world(15:18) Big opportunities for a global supply chain infrastructure company(20:48) WiseTech's acquisition strategy & AI-powered domain expertise(25:27) Embedding AI Into core workflows(31:43) Deploying AI at global platform scale(40:11) Experimentation culture: reward success, reward failure, punish inactionAdditional Links & Resources:Connect with Zubin Appoo: https://www.linkedin.com/in/zubinappoo/Connect with Wiley Jones: https://www.linkedin.com/in/wileycwjones/Learn more about WiseTech Global: https://www.wisetechglobal.com/Learn more about Doss: https://www.doss.com/Learn more about CargoWise: <a

In this episode of The Buzz, we break down rising cargo theft, global supply chain disruptions, and the growing gap in AI readiness—plus what it all means for leaders trying to stay ahead—welcome to The Buzz, powered by DOSS!Hosts Scott Luton and Yaseen Ahmid break down major forces shaping today’s supply chains—from geopolitical disruption in the Strait of Hormuz and its ripple effects on fuel, fertilizer, and costs, to a surprising gap in AI readiness where most employees can’t apply what they’ve learned. Joined by Danny Ramon, the conversation dives into the rapid rise of cargo theft, how increasingly sophisticated criminal networks are exploiting digital systems and documentation, and why high-demand goods are more vulnerable than ever. This episode delivers clear, real-world insight into where supply chains are most exposed right now—and what leaders must do to stay ahead.Cargo theft is rising fast—with continued double-digit growth and increasing sophisticationCriminal networks are exploiting digital gaps, paperwork fraud, and fragmented systemsHigh-demand, easily resold goods (electronics, food, clothing) are top theft targetsGlobal disruptions (fuel, fertilizer, shipping routes) are driving widespread cost increasesAI training is falling short—most employees can’t apply it to real workflowsVisibility—not just technology—is the key to reducing supply chain riskEconomic pressure and global instability are accelerating both disruption and theftIf you want to understand where supply chains are most vulnerable right now—and how to stay ahead of rising risk, disruption, and complexity—this episode is a must-listen. The leaders who prioritize visibility, adaptability, and real execution won’t just survive this environment—they’ll outperform it.Additional Links & Resources:DOSS: https://www.doss.com/With That Said: https://bit.ly/WTS-19April2026National Supply Chain Day: https://bit.ly/NSCD-2026Gartner Supply Chain Symposium: https://gtnr.it/48hXcapLuna: https://luna-resume.com/Live updates: Pakistan prepares for upcoming peace talks despite US seizure of Iranian cargo ship: https://bit.ly/4sPRXq3What to know about CBP’s tariff refund process launching Monday: https://bit.ly/Tariff-RefundsWhy AI readiness training fails: https://bit.ly/AI-Readiness-TrainingThe KitKat heist exposed a confectionery crime crisis

Speed has long dominated the conversation in shipping, but today’s reality tells a different story. In a volatile and unpredictable environment, success comes down to smarter decisions, not just faster deliveries.In this episode of Supply Chain Now, Scott W. Luton and Tevon Taylor are joined by Lori Boyer, Head of Content Marketing at EasyPost and host of Unboxing Logistics. Together, they break down what’s really driving shipping challenges today, from fragmented consumer demand to rising costs hidden in accessory fees, packaging inefficiencies, and routing decisions rather than just carrier rate increases.The discussion highlights how demand has become less predictable, with promotion-driven spikes creating operational strain and forcing reactive, costly decisions. At the same time, customer expectations have shifted. Cost, reliability, visibility, and accuracy now matter more than speed, pushing companies to rethink how they design their shipping strategies.Lori also shares how leading teams are responding by improving visibility, aligning service levels with customer needs, and using AI to support faster, data-driven decisions. This episode offers a practical look at how organizations can reduce costs, adapt to uncertainty, and build more resilient and efficient shipping operations.Jump into the conversation:(00:00) Intro(07:08) State of consumer demand(10:07) Rising costs and volatility(16:02) Do customers really value speed?(21:34) The role of artificial intelligence in the supply chain(25:16) Utilizing correct data before solving other problems(27:51) Aligning service level with customer expectations(32:25) About EasyPost(34:21) About unboxing logistics(36:01) Where sustainability comes in(39:09) LLMs and shipping: What teams are already doing, with or without permissionAdditional Links & Resources:Connect with Lori Boyer: https://www.linkedin.com/in/loribboyer/Learn more about EasyPost: https://www.easypost.com/Learn more about Tevon Taylor: https://www.linkedin.com/in/tevontaylor/Learn more about our hosts: https://supplychainnow.com/aboutLearn more about Supply Chain Now: https://supplychainnow.comWatch and listen to more Supply Chain Now episodes here: <a href="h

Most people don’t think about supply chain until something goes wrong. But behind the scenes, it drives everything from sustainability progress to whether products even make it to your door.In this episode of Supply Chain Now and ongoing Now Generation series, Scott W. Luton is joined by Professor Catarina Carvalho, faculty member at Columbia University and Associate Principal at Arup, alongside Briana Stregiel from Columbia Business School, Curran Murphy, Distribution Planning Manager at Louis Vuitton, and Ingrid Eck, Graduate Student, M.S. in Sustainability Management at Columbia University. Together, they share how the next wave of supply chain leaders is already tackling complex challenges across sustainability, data, and global operations.The conversation highlights how diverse backgrounds, from luxury fashion and food systems to natural gas trading, help students bridge classroom learning to real global challenges. Topics such as decarbonization, scope 3 emissions, climate risk, and cross-functional collaboration take center stage as each guest shares what drives them most. Their perspectives reveal a generation that is not only career-focused but deeply motivated to create meaningful change.Catarina also shares insights into how Columbia's program intentionally develops well-rounded leaders by bridging academic rigor with hands-on, real-world practitioner expertise. This episode offers a glimpse of how the next generation is approaching the supply chain with curiosity, adaptability, and a strong sense of purpose.Jump into the conversation:(00:00) Intro(02:05) Meet the panel: Professor Catarina Carvalho and students(06:26) Student backgrounds, studies, and personal hobbies(18:30) What each guest loves most about the global supply chain(27:06) What will define the best supply chain leaders in 5 years(27:17) Briana: Transparency and closing the Scope 3 emissions gap(29:34) Catarina: Supply chain accounts for 94% of your emissions(37:30) The Columbia University student experience(52:37) Wise organization, closing thoughts, and how to connectAdditional Links & Resources:Connect with Catarina Carvalho: https://www.linkedin.com/in/catarina--carvalho/</l

In this episode of The Buzz, we unpack the latest manufacturing signals, leadership priorities, and the growing impact of AI—plus a candid look at corporate jargon and why clarity matters more than ever—welcome to The Buzz, powered by DOSS!Hosts Scott Luton and Billy Ray Taylor dive into March manufacturing data showing modest growth and improving job trends, while also highlighting ongoing cost pressures and global disruptions. From there, the conversation shifts to what’s really on the minds of business leaders today—uncertainty, decision-making challenges, and the widening gap between strategy and execution. This episode delivers practical, real-world perspectives on how organizations can move forward with confidence.Key Learnings & Takeaways:Manufacturing momentum is steady—but fragile with growth signals tempered by inflation and disruptionToday’s labor market = “low hire, low fire” driven by uncertainty and hesitationAI isn’t transforming your business—it’s exposing it (data gaps, inefficiencies, misalignment)Execution beats strategy—most companies don’t fail from bad plans, but poor follow-throughKPIs vs. KPAs—why actions (not just metrics) drive real performanceCorporate jargon can damage performance by masking clarity and weakening decision-makingGreat leadership = clarity, standards, and accountability, not buzzwordsBottom line: In today’s complex environment, leaders who prioritize execution, clarity, and honest communication will separate themselves from the pack—and drive real results.Additional Links & Resources:DOSS: https://www.doss.com/National Supply Chain Day: https://bit.ly/NSCD-2026AME Lean Summit: https://bit.ly/AME-Lean-Summit-2026Manufacturing employment bounces back in March, adding 15K jobs: https://bit.ly/Mfg-Data-March-2026Corporate jargon is more than buzzwords. It’s ‘bulls--t.’ https://bit.ly/The-Dangers-of-Corporate-BSGartner Supply Chain Symposium: https://gtnr.it/48hXcapThe Winning Link: https://amzn.to/4e0UPfSUpcoming Live Programming: https://supplychainnow.com/upcoming-live-programming/Supply Chain Now Resource Hub: https://supplychainnow.com/resource-hub/LinkedXL: https://linkedxl.com/<

Warehouses have become one of the most important battlegrounds in modern supply chain.In this episode of Supply Chain Now, Scott W. Luton is joined by industry leaders Lance Olmsted, Chief Revenue Officer at IFS, and Patrick Maley, Chief Revenue Officer at IFS Softeon, to explore why warehouse execution now plays a much bigger strategic role across the business. As customer expectations rise and supply chains face more pressure to move faster, they explain how companies are rethinking the warehouse as a source of speed, flexibility, and competitive advantage.The conversation covers how real-time visibility, modern warehouse systems, and industrial AI can help teams make better decisions, respond faster to disruptions, and close the gap between planning and execution. Lance and Patrick also share their perspective on where warehouse operations are headed next and why adaptability will be critical moving forward.Jump into the conversation:(00:00) Intro(03:54) IFS acquires Softeon: what happened(07:34) Why warehouses became a strategic lever(09:31) Biggest pressures: AI adoption & tariffs(18:22) Closing the gap between planning and execution(20:36) Real-time visibility and faster decision-making(22:30) Industrial AI defined & applied in warehouses(29:05) Real-world operational improvements & customer examples(37:10) The warehouse of the next 3–5 yearsAdditional Links & Resources:Connect with Lance Olmsted: https://www.linkedin.com/in/lance-olmsted-98708568/Connect with Patrick Maley: https://www.linkedin.com/in/pmaley/Learn more about IFS: https://www.ifs.com/enLearn more about IFS Softeon: https://www.softeon.com/Learn more about our hosts: https://supplychainnow.com/aboutLearn more about Supply Chain Now: https://supplychainnow.comWatch and listen to more Supply Chain Now episodes here: https://supplychainnow.com/program/supply-chain-nowSubscribe to Supply Chain Now on your favorite platform: https://supplychainn

Early purchase order visibility can be the difference between staying ahead of disruption and scrambling to catch up.In this episode, Mike Wiggins, Senior Vice President of Solution Design and Deployment, and Nayeli Valladares, Vice President of Solution Design and Deployment at DP World, discuss why early purchase order visibility matters more than ever as supply chains face disruption, sourcing shifts, and greater complexity. They explain how purchase orders can give teams an earlier read on demand, risk, and pressure across suppliers, carriers, brokers, and internal teams, leading to better forecasting and smarter planning around inventory, capacity, and transportation.They also explore how companies are using technology and closer coordination to make faster, more informed decisions. From tariff-driven sourcing changes and seasonal demand swings to stockout risk and communication gaps, Mike and Nayeli show how stronger visibility helps teams act sooner, reduce surprises, and build more resilient operations.Jump into the conversation:(00:00) Intro(02:23) Meet the DP World leaders(07:30) Why purchase orders matter more now(11:46) How early visibility creates an advantage(14:09) Why PO data is really a demand signal(16:51) Turning visibility into smarter control(18:56) Using KPIs and alerts to act sooner(20:25) How visibility helps prevent late orders(21:45) Why stronger PO collaboration matters(22:47) Aligning stakeholders from the start(29:43) The case for partner visibility(33:31) Where automation meets human judgmentAdditional Links & Resources:Connect with Mike Wiggins: [email protected] with Nayeli Valladares: https://www.linkedin.com/in/nayeli-valladares-29871285/Learn more about DP World: https://www.dpworld.com/enConnect with Karin Bursa: https://www.linkedin.com/in/karinbursa/Learn more about our hosts: https://supplychainnow.com/aboutLearn more about Supply Chain Now: https://supplychainnow.comWatch and listen to more Supply Chain Now episodes here: https://supplycha

In this episode of Supply Chain Now, we break down the latest retail sales signals, explore the growing importance of supply chain storytelling, and spotlight the powerful role Georgia plays in global logistics. From shifting consumer behavior to automation trends and industry events, this episode is packed with insights that matter right now. Welcome to The Buzz, powered by DOSS!Hosts Scott Luton and Mary Kate Love dive into early March retail data, highlighting cautious consumer spending patterns and what they signal for the months ahead. The conversation also explores the newly released documentary The Chain: How the World Works, which brings supply chain complexity to life for a broader audience. Plus, special guest Sandy Lake from the Georgia Center of Innovation shares key trends driving logistics growth, including automation, trade policy shifts, and infrastructure investments across the state.Key Learnings & Takeaways:Retail trends show resilience—but with more selective, value-driven spendingRising energy costs and uncertainty continue to shape supply chain strategyAutomation and AI are accelerating transformation across logistics networksGeorgia continues to emerge as a critical U.S. logistics and supply chain hubThe Chain documentary highlights the real-world impact of supply chainsResilience and predictability are becoming essential—not optional—for leadersAs uncertainty persists across global markets, supply chain leaders must double down on resilience, visibility, and adaptability. This episode reinforces why staying informed—and agile—is more important than ever.Additional Links & Resources:DOSS: https://www.doss.com/Between the Lines: https://supplychainnow.com/first-edition-between-lines-supply-chain-now/National Supply Chain Day: https://bit.ly/NSCD-2026Enterprise Unleashed: https://streamyard.com/watch/HCN3dQ4SDKSfFiserv: Rising gas prices push small business retail sales up in March: https://bit.ly/Retail-Sales-March2026Logistics Market Snapshot for March 2026: https://bit.ly/Logistics-Market-Snapshot-March2026Unraveling the Complexities of the Global Supply Chain: https://www.ascm.org/the-chain-documentary/American Logistics Aid Network (ALAN): https://www.alanaid.org/202

What are future supply chain leaders paying attention to right now?In this episode of Supply Chain Now, Scott Luton is joined by Julie Niederhoff, Associate Professor of Supply Chain Management and Department Chair of Marketing, Retail and Supply Chain Management at Syracuse University, alongside standout students Odette Sherk, Katherine Foley, Makayla Amatuegwu, and David Patterson. Together, they explore how today’s students are discovering supply chain as a dynamic career path that blends strategy, sustainability, and real-world problem solving.The conversation highlights how hands-on experiences, from study abroad programs to industry internships, are helping students connect classroom learning to global challenges. Topics like sustainability transparency, rail transportation, globalization shifts, and ethical sourcing take center stage as each student shares what excites them most about the industry. Their perspectives reveal a generation that is not only career-focused but deeply motivated to create meaningful change.Julie also shares insights into how Syracuse’s program develops well-rounded leaders by combining academic rigor with experiential learning. This episode offers a glimpse of how the next generation is approaching the field of supply chain with curiosity, adaptability, and a strong sense of purpose.Jump into the conversation:(00:00) Intro(01:42) Syracuse supply chain program overview(02:21) Meet the student panel and professor(06:31) Student backgrounds and personal interests(34:33) Sustainability challenges in mining(36:35) Interest in healthcare distribution and logistics(39:51) Career goals in consulting and sustainability(41:46) Procurement, fashion, and ethical sourcing(45:50) Program impact and student experiencesAdditional Links & Resources:Connect with Julie Niederhoff: https://www.linkedin.com/in/julieniederhoff/

Disruption isn’t an occasional challenge anymore. And that’s forcing supply chain leaders to think differently about how they operate.In this episode, Scott Luton is joined by Thato Moloi, President of SAPICS and an expert in African supply chains, to discuss the trends impacting the industry. Thato shares insights on how global supply chain disruptions have become the norm and explains why resilience and adaptability are crucial for leaders in 2026. He also delves into the transformative role of AI and technology in driving efficiency, especially in logistics and warehouse management across the continent.They explore how African supply chains are evolving through innovation, regionalization, and the increasing importance of workforce development. You’ll hear practical examples of how companies are leveraging AI for better decision-making and optimizing their supply chains to meet growing demands in today’s fast-paced world.Jump into the conversation:(00:00) Intro(03:00) The power of SAPICS(08:54) The complexity of Africa's cold chain & fruit export(11:31) Six trends shaping African supply chains in 2026(14:14) Data-driven decisions and why AI is now essential(16:43) Practical AI applications transforming African warehouses(23:47) Workforce evolution and the fight for scarce skills(28:30) Geopolitics, resilience, and the Eisenhower planning lesson(34:06) A defining year for African supply chains(41:00) The essentials of supply chain leadershipAdditional Links & Resources:Connect with Thato Moloi: https://www.linkedin.com/in/thato-moloi-mba-5132b7122/Learn more about SAPICS: https://www.sapics.org.za/Learn more about our hosts: https://supplychainnow.com/aboutLearn more about Supply Chain Now: https://supplychainnow.comWatch and listen to more Supply Chain Now episodes here: https://supplychainnow.com/program/supply-chain-nowSubscribe to Supply Chain Now on your favorite platform: https://supplychainnow.com/joinWork with us! Download Supply Chain Now’s NEW Media Kit: https://bit.ly/3XH6OVkSupply Chain Now en Espanol WEBINAR- Visibilidad estrategica en Pharma: control, cumplimiento y resilie

The global supply chain is shifting fast—from rising compliance demands to major reshoring investments—welcome to The Buzz, powered by project44!In this episode, hosts Scott Luton and Allison Giddens break down the forces reshaping the electronics supply chain, from Apple’s massive U.S. manufacturing expansion to the growing impact of geopolitical tensions on critical materials like helium. Joined by Justin Sears of Altium, the conversation dives into how data, design, and visibility are becoming essential to navigating complexity and staying competitive.Join us and learn:Why strategic data intelligence is now critical for compliance and decision-makingHow fragmented data and manual processes are slowing down modern supply chainsThe ripple effects of helium shortages on chips and electronics productionWhat Apple’s $600B U.S. manufacturing push signals for reshoring trendsHow modern tech stacks and cloud adoption are helping companies leapfrog competitorsWhy security, visibility, and control are essential in electronics design and sourcingFrom regulatory complexity to global disruptions and bold reshoring moves, the electronics supply chain is entering a new era—one defined by data, agility, and smarter decision-making.Additional Links & Resources:Project 44: https://www.project44.com/With That Said: https://bit.ly/WTS-29-March-2026Decision44 Event: https://www.project44.com/events/decision44/American Supply Chain Summit: https://supplychainus.com/National Supply Chain Day: https://bit.ly/NSCD-2026Strategic Data Intelligence Is Reshaping Electronics Supply Chain Resilience: https://bit.ly/Strategic-Data-IntelligenceHelium shortage has started impacting tech supply chains, execs say: https://bit.ly/4bFEonNApple expands American manufacturing program with four new partners: https://cnb.cx/4bUjhglSupply Chain & Logistics Summit: https://bit.ly/SC-and-Logistics-Summit-2026Securing Your Electronics Development Workspace: https://bit.ly/Securing-Electronics-WorkspaceThe Geopolitics of Junk: https://supplychainnow.com/geopolitics-junk/?catego

Supply chain leadership is being tested like never before, and the expectations keep rising.In this episode of Supply Chain Now, Scott Luton is joined by special guest host Wiley Jones to kick off another episode of Enterprise Unleashed, powered by the DOSS team. Together, they sit down with Rick McDonald, CEO at Rick McDonald Supply Chain Advisory, LLC, and retired SVP, Chief Supply Chain Officer at Clorox, to talk about the evolving role of leaders in today's fast-changing environment. Rick discusses the importance of digital fluency for leaders, particularly in integrating AI, and emphasizes that AI should be viewed as decision support, not a replacement.He highlights key strategies for leaders navigating disruptive technologies, such as investing in reskilling and upskilling, and underscores the critical role of change management. With extensive experience in managing crises like the COVID-19 pandemic and a five-month-long cyberattack, Rick shares insights into leadership during times of transformation and how companies can leverage technology for better decision-making.Jump into the conversation:(00:00) Intro(02:59) Meet supply chain expert Rick McDonald(05:53) Rick's supply chain career origin story(07:30) Clorox’s global supply chain scale(09:31) Rick's proudest Clorox leadership moments(11:35) How supply chains evolved in five years(14:02) Navigating talent and technology intersection(16:16) Sorting through AI hype and ROI(19:52) The human edge over AI in leadership(23:05) AI adoption and overcoming fear(26:27) Cohorts and adoption strategies for success(27:23) Leaders must walk the digital talk(29:33) The strategic commitment to transformation(30:16) Next-gen skills for supply chain leaders(31:44) Stall versus scale in digital projects(34:33) Avoiding the shiny tool temptation(36:58) CSCO’s role in owning digital strategyAdditional Links & Resources:Connect with Rick McDonald: https://www.linkedin.com/in/rickmcdonald82/Connect with Rick through email: [email protected] more about Clorox: http://www.TheCloroxComRick McDonald - AutoScheduler.AI | LinkedInpany.comConnect with Wiley Jones