Redefiners

Stepping into the CEO role is a challenging transition for any leader to make. It’s even more challenging when you know you’re stepping into the role at a turbulent time in an organization’s history.Our guest today experienced that transition over a decade ago and has since built a compelling story of transformation and value creation. Standard Chartered Group Chief Executive Bill Winters joins Marla Oates and Clarke Murphy to talk about why he knowingly stepped into the role at a challenging time at the bank and what he did to restore confidence in the company. Bill shares how he manages innovation and perpetual transformation in a highly regulated industry, including how the bank is using AI, reskilling teams, and continuing to evolve with digital assets. He also unpacks how he builds relationships and trust with his board, including plans for the next CEO succession. We’ll also hear from Henryk Krajewski, leadership advisor at Russell Reynolds Associates, who shares his perspective on how CEOs can unlock greater value in today’s environment.Four things you’ll learn from this episode: What are some the first steps to take to restore confidence in a company in turmoilWhat are the keys to value creation and balancing innovation with risk How to think about succession planning and working with your boardHow to lead perpetual change If you enjoyed this episode, you might also like these Redefiners episodes:Transformation in Turbulent Times with Former Telstra CEO Andy PennLeadership Lounge: How New CEOs Build Productive Relationships With Their BoardTalking Tough Decisions with TCW President and CEO Katie KochLeadership Lounge: The Art of Succession: How to Identify Tomorrow's Leaders TodayThe Necessity of Change with President and CEO of Wells Fargo Charlie Scharf<

The demands of the CEO role don’t stand still—and neither can the leaders in it. Yet while many executives benefit from mentorship on the path to the top, far fewer maintain it once they arrive.In this episode of Leadership Lounge, Emma Combe sits down with Suzanne Bose-Mallick to explore how mentorship helps CEOs sustain performance in one of the most demanding roles in business.They discuss:Why many CEOs stop engaging with mentors—and why that can limit their effectivenessThe moments when mentorship matters most, from succession to transformationHow mentors support CEOs in building relationships with their boards, making top team decisions, and deciding between competing prioritiesThe difference between a mentor and a chair—and why independence can be important“An external mentor allows a CEO to have consequence-free conversations…a space where they can truly express their concerns.”- Suzanne Bose-Mallick, Leadership Advisor, Russell Reynolds AssociatesFour things you’ll learn from this episode:Mentorship becomes more valuable at the top: The transition into the CEO role often increases the need for external perspective, not reduces it. Challenge sharpens performance: The best mentors hold CEOs to account, helping them make better, more grounded decisions. Independence creates space for honesty: Unlike internal stakeholders, external mentors offer a confidential environment for candid reflection and clearer thinking. Impact depends on the CEO: The most effective mentoring relationships require preparation, openness, and a willingness to be challenged. In this episode, we will cover:(1:53) Why CEOs must continually evolve to stay effective (2:38) How mentorship supports leaders through high-stakes transitions (5:20) When to seek a mentor—and why it’s never too late (6:53) The role of mentors in grounding decision-making under pressure (8:44) Mentor vs. chair: understanding the difference (10:55) What CEOs must bring to get value from mentorship (12:31) When mentoring relationships lose effectiveness—and how to respond

The term “crowdfunding” was coined in 2006 by entrepreneur and technologist, Michael Sullivan. The number of crowdfunding tools and companies have grown since then, but the purpose has remained the same—democratizing access to capital for those who need it.GoFundMe CEO Tim Cadogan joins Marla Oates and Tomas Chamorro-Premuzic to talk about how his organization is helping people help each other, connecting more than 190 million people to raise $40 billion since the company’s founding in 2010. Tim digs into the key drivers to scaling and growing the business, including embedding purpose, technology, and AI. He delves into the psychology of asking for and receiving help, and how emotion and the need for human connection impact fundraising. And he shares his journey from entrepreneur CEO to board chair, and how he shifted and evolved his leadership style along the way.We’ll also hear from Emma Combe, leadership advisor and the UK Board Practice Leader at Russell Reynolds Associates, who will share what it really takes to move from an executive role into the boardroom. Emma is also the host of Redefiners’ sister podcast, Leadership Lounge, where she asks our advisors to answer some of the most pressing questions senior leaders face.  Four things you’ll learn from this episode: The top leadership and tech/AI drivers to scaling and growing a businessHow to embed purpose into a culture and team to help guide strategy and decision makingThe psychology of giving and asking for helpTips on building your leadership team across different stages of a company’s growthIf you enjoyed this episode, you might also like these Redefiners episodes:Action Creates Hope: A Conversation with IRC President and CEO David MilibandLeadership Lounge: Boardroom Bound: How to Navigate Your Journey from Executive to Board DirectorLeading with Faith and Purpose with His Eminence Cardinal Dolan<a href="https://www.russellreynolds.co

Stepping into the board chair role is a pivotal moment in any leadership journey—one that requires a fundamental shift in mindset and approach. You’re not just contributing to the discussion; you’re responsible for shaping boardroom dynamics, drawing out collective insight, and ensuring the board focuses on what matters most. In this episode of Leadership Lounge, Emma Combe is joined by Rich Fields, Laura Sanderson, and Margot McShane to explore what separates effective board chairs from the rest—and how new chairs can establish credibility and impact from day one. They discuss: How the board chair role differs across governance structures and geographies  The balance between facilitating discussion and maintaining strategic focus  The leadership behaviors of high-performing board chairs  How board chairs can build strong, productive relationships with their CEOs   “Being an effective chair isn’t about having all the answers—it’s about creating the conditions for better questions, better conversations, and ultimately better decisions.” Emma Combe, Leadership Advisor, RRA  Four things you’ll learn from this episode: The role of the chair is to enable—not control: Great chairs focus on orchestrating the board’s effectiveness, rather than driving outcomes themselves.  Facilitation is a critical leadership skill: The best chairs create space for diverse perspectives, ensuring every voice is heard and valued.  Perspective shapes performance: High-performing chairs bring a broad internal and external view, helping boards focus on the issues that matter most.  The chair–CEO relationship is foundational: Trust, clarity, and open communication between the chair and CEO are essential to organizational success.  In this episode, we will cover: (02.11) The evolving role of the board chair across different governance models  (03.54) The core responsibilities of board chairs and how they differ from executives (07.2

There’s no shortage of uncertainty and change in the world these days, which is why it’s a frequent topic on Redefiners. This is especially true in the world of commodities, as perhaps no other industry has to deal with the level of uncertainty and volatility that comes with the global trade of energy, metals, and minerals.  Trafigura Chairman Jeremy Weir joins Clarke Murphy and Marla Oates to discuss how he scaled the employee-owned company during his time as CEO to become one of the world’s leading commodities groups. Jeremy talks about how he identified and developed leaders and talent to manage that growth while staying ahead of constant volatility and change. He shares insights from his transition into the CEO role, and how he’s shifted his leadership style as Chairman to help the company and the next CEO succeed. He also talks about how AI is being used at Trafigura to reshape the business and where they’re placing the biggest bets.  We’ll also hear from Dee Symons, a leadership advisor at Russell Reynolds Associates, who will share her perspective on how leaders can respond effectively in times of uncertainty.  Four things you’ll learn from this episode:  Preparing for a transition to a CEO and board role Ways to identify and develop leaders and talent during times of rapid growth Decision-making during volatile and uncertain times Making big bets with AI and how to manage the risksIf you enjoyed this episode, you might also like these Redefiners episodes: Digging Deep: Leadership, Growth & Risk with BHP CEO Mike Henry Leadership Lounge: How New CEOs Build Productive Relationships With Their Board From Chaos to Clarity: How Bain Capital’s John Connaughton Leads Through Volatility Leadership Lounge: How to Build a Top-Performing C-suite – The Leadership Blueprint for Sustained High Performance The Only Cer

Since the establishment of the first family offices in the 19th century, there are now more than 8,000 single family offices globally. These offices hold over $5 trillion in total estimated wealth today, an amount expected to grow to over $9 trillion by 2030.  In today’s Redefiners episode, Marla Oates and Tomas Chamorro-Premuzic talk with Stephan Roche, a Partner with BanyanGlobal Family Business Advisors. His previous roles included CEO of Walton Enterprises – the philanthropic and private investment group for the Walton family – and COO of Cascade Asset Management – the private investment office for Bill Gates and the Gates Foundation. Stephan talks about the importance of purpose in a family office and how he navigates decision making with family members who may have a different perspective when it comes to the family wealth strategy. He shares his thoughts on the role of philanthropy and impact in a family office. And he talks about the importance of developing next generation leaders to ensure they’re ready to take on the leadership and governance roles of a family office.  We’ll also hear from Jeff Warren, a leadership advisor at Russell Reynolds Associates, who will share what truly distinguishes today’s most effective family office leaders—and why the role is more complex than ever.  Four things you’ll learn from this episode:  The key traits needed to be a successful family office leader, including navigating decision making with family members The roles of leadership, power, philanthropy and impact in family offices The critical need to develop next generation leaders in a family office How family office leaders can avoid falling into the Tradition Trap to ensure success and longevity  If you enjoyed this episode, you might also like these Redefiners episodes: Sweet Success: How Mars Blends Family, Values, and Growth with former Mars SVP & Head of Corporate Development Valerie Mars Leadership Lounge: How can family enterprise leaders stay ahead in a fast-changing world? Leading with a North Star: Former Decathlon CEO Barbara Martin Coppola's Blueprint for Bold Change <a href="https://www.russellreynolds.com/en/insights/podcasts/leadership-lounge-how-to-create-an

Generative AI is reshaping how leaders think, decide, and communicate. Used thoughtfully, it can sharpen strategic thinking and accelerate decision-making. But when GenAI output replaces genuine insight, it can expose leaders who can't defend their thinking under pressure. In this episode of Leadership Lounge, Emma Combe sits down with Amy Scissons, Sean Dineen, and Fawad Bajwa to explore how senior leaders can harness GenAI's potential while avoiding its pitfalls. They discuss: How C-suite leaders are using GenAI in their work  The growing concern about "workslop"—GenAI-generated output that lacks real insight The critical skills needed to pressure-test GenAI output and avoid shallow thinking Why transparency and accountability matter more as GenAI becomes embedded in workflows  “Leaders carry a lot of wisdom. They need to feed that wisdom into AI and educate it. Context is king.” Sean Dineen, Leadership Advisor, Russell Reynolds Associates  Four things you'll learn from this episode: 1. GenAI can elevate strategic thinking: senior leaders are using GenAI as a sparring partner to pressure-test decisions, create board personas, and refine their perspectives before high-stakes moments. 2. Polish doesn't equal depth: GenAI-generated output can look impressive, but it can also lack substance. Leaders who can't defend their thinking under scrutiny will be exposed. 3. Critical thinking is your competitive advantage: the ability to interrogate GenAI output, provide context, and apply wisdom separates leaders who use GenAI effectively from those who outsource their judgment. 4. Transparency and accountability are non-negotiable: leaders must own their outputs, regardless of how much GenAI contributed to the process. In this episode, we will cover: (02:00) Using GenAI as a sparring partner and creating board personas to pressure-test strategic thinking. (04:39) Why senior leaders should experiment wit

Transformation continues to be the word at the top of leaders’ minds. Whether it’s due to changes in technology with AI, market shifts, the regulatory landscape, or unexpected global events, leaders are looking to transform their organization’s operations and culture to be more agile, innovative, and resilient.  In today’s Redefiners, Marla Oates and Tomas Chamorro-Premuzic talk with former Telstra CEO and managing Director, Andy Penn, about how he led the transformation of Australia’s largest telecommunications company. Andy shares what it was like stepping into the CEO role at Telstra at a turbulent time for the company, its customers, and the board. He talks about the key lessons he learned leading a multi-year company-wide transformation effort, and how he put the right team and culture together to get it done. He also talks about his current roles in cybersecurity, providing critical insights on how to prepare for and deter cyber-attacks.   We’ll also hear from Tuck Rickards, a leadership advisor at Russell Reynolds Associates, who will discuss what he believes is the leadership formula for effective AI transformation.  Four things you’ll learn from this episode:  The key steps and KPIs when implementing a transformation project Tips on putting together the right leadership team and organizational culture to help make reinvention happen How to prepare for cyber-security risks while balance the productivity benefits of AI projects How to successfully transition from CEO to board and advisory roles  If you enjoyed this episode, you might also like these Redefiners episodes: Talking Transformational Leadership with RRA’s CEO Constantine Alexandrakis Leadership Lounge: How to Build a Top-Performing C-suite: The Leadership Blueprint for Sustained High Performance Trust Your Gut: AXA’s Thomas Buberl Talks Transformation and Reinvention Leadership Lounge: From Firefighting to Future-Building: How Leaders Can Master Pe

For new CEOs, few relationships matter more—and few are more complex—than the relationship with their board. The tone set in the first year can either establish the board as a powerful ally or create friction that slows progress.  In this episode of Leadership Lounge, Emma Combe is joined by three of our trusted leadership advisors Rusty O’Kelley, Anita Wingrove, and Ty Wiggins, to explore how new CEOs can build trust, alignment, and effective ways of working with their boards—and how that relationship evolves over time.  They discuss:  Why the CEO–board relationship is so critical in the first year of leadership  What new CEOs should seek to understand about their board before and during the transition  How transparency and candor build credibility and trust  Where conflict most often arises between CEOs and boards—and how to navigate it constructively    “You ultimately want their perspective on key matters. And for that, they need to have the unvarnished truth.”  Ty Wiggins Leadership Advisor, Russell Reynolds Associates  Four things you’ll learn from this episode:  Early engagement with board members helps new CEOs understand individual perspectives, priorities, and expectations—reducing the risk of misalignment later on.  Clear priorities, timelines, and metrics give boards confidence and prevent anxiety from filling information gaps.  Candor builds trust—boards are most effective when CEOs share the full picture, including challenges, alongside a clear plan forward.  The CEO–board relationship must evolve over time, with periodic resets helping to maintain alignment.   In this episode, we will cover:  (01:45) Why the CEO–board relationship is critical in the first year  (03:10) How new CEOs should prepare for working with multiple board perspectives  (05:05) What to understand about the board during the selection and transition phase  (10:30) What effective transparency with the board really looks like  (13:40) How to share difficult news without undermining confidence  (16:20) The most common sources of tension between CEOs and boards  (18:55) Managing dis

Leadership is crucial to provide vision, direction, and motivation, guiding individuals and organizations toward common goals and overall success. This is true whether it’s in business, society, or your local community.   Today, Clarke Murphy sits down with His Eminence Timothy Cardinal Dolan, a well-known leader in the Catholic church, in the New York City community, and around the world. Cardinal Dolan shares his path to leadership roles in the Church and how he looks at developing the next generation of Church leaders. He talks about what goes into electing the next Pope and lessons on leading through uncertainty. He’ll explore the commonalities that business and religious leaders have when it comes to the challenge of earning and developing trust. And he shares his views on the role of faith in today’s world of technology and change.  We’ll also hear from Dean Stamoulis, a leadership advisor at Russell Reynolds Associates, who shares why thoughtful succession planning—and the responsible transfer of power—are essential to long-term leadership continuity.   Four things you’ll learn from this episode:  The key insights business leaders can learn from religious leaders to help them build and maintain trust in their organizations The criteria that go into deciding who the next Pope will be and how to manage through leadership uncertainty The critical skills and traits to look for in the next generation of leaders His views on the role of faith today in a fast-changing world  If you enjoyed this episode, you might also like these Redefiners episodes: The Urgent Race to Create 800 Million Jobs: World Bank President Ajay Banga’s Global Challenge Leadership Lounge: How to Create and Maintain Impact as a Leader Action Creates Hope: A Conversation with IRC President and CEO David Miliband <a href="https://www.russellreynolds.com/en/insights/podcasts/leadership-lounge-how-to-identify-tomorrows-leaders-today" target="_blank" style="color: rgb(5, 99, 1

Welcome back for Season 6 of Redefiners! What better way to kick off the new year than introducing Russell Reynolds Associates’ first-ever Chief Science Officer, Tomas Chamorro-Premuzic. And if that wasn’t enough, Emma Combe from the Leadership Lounge joins Marla Oates for this special conversation.  In this episode, Tomas shares his latest research on talent management, leadership development, and the human-AI interface. He’ll explain why authenticity is overrated, how to use negative thinking as a positive force, and what leaders new in their roles can do to gain competence and confidence to be successful. He’ll dig into AI and how people can stand out in a sea of technology while avoiding the growing problem of “AI workslop.” He’ll look at how AI is impacting the traditional career ladder and what leaders need to do to develop young talent for future leadership roles. And he’ll highlight the key leadership topics he’s tracking in 2026.  We’ll also hear from Amy Scissons, RRA’s Chief Marketing and Communications Officer, who will highlight a key AI challenge many leaders are only just beginning to notice.   Four things you’ll learn from this episode: How to rethink authenticity and use negative thinking as a positive force What leaders new to their roles need to do to gain competence and be successful How to avoid AI workslop and how AI is impacting the traditional career ladder What are the key leadership topics Tomas is tracking in 2026  If you enjoyed this episode, you might also like these Redefiners episodes: The Leadership Lessons That Shaped Us: Celebrating 100 Episodes of Redefiners Leadership Lounge: How to Create and Maintain Impact as a Leader Banking on AI: How Goldman Sachs CIO Marco Argenti Is Rewriting the AI Playbook Leadership Lounge: Unleashing AI’s potential: Are you ready to lead the charge? <a href="https://www.russellr

There was no shortage of challenges for leaders in 2025, as they navigated a year filled with uncertainty and change. Leaders’ skills were tested as they steered their organizations through changes in the global economy, geopolitics, AI transformation, succession planning, and board relationships.  In this final Redefiners episode of the season, hosts Marla Oates and Simon Kingston take a look back at 2025, highlighting how guests from the year are navigating these challenges. Hear from former CEO and current Chairman of Coveo Louis Têtu and Goldman Sachs CIO Marco Argenti on AI transformation; World Bank President Ajay Banga on culture change; Russell Reynolds Associates CEO Constantine Alexandrakis, Pets At Home CEO Lyssa McGowan, and former President and CEO of Marvel Entertainment Peter Cuneo on stepping into the CEO role; Nasdaq CEO Adena Friedman and former chair and CEO of MTV International Bill Roedy on leadership; plus insights from RRA leadership advisors in the Leadership Lounge.  If you’d like to hear more, check out all the episodes of Redefiners and Leadership Lounge.  Redefiners and Leadership Lounge will return with more conversations with global leaders in January 2026, so be sure to follow and subscribe to the podcast so you don’t miss an episode!   Happy holidays!

Creating leadership impact isn’t about one defining moment—it’s about the ripple effects your leadership generates over time. In this episode of Leadership Lounge, Emma Combe sits down with Shannon Knott and Erin Marie Collins to unpack what meaningful impact looks like today, and how leaders can sustain it. They explore: Why impact extends beyond results to the experience others have of your leadership. The key skills—curiosity, adaptability, and an understanding of your purpose—that enable long-term influence. How to evaluate whether your leadership is truly landing across stakeholder groups. Why reflection and feedback loops are essential to maintaining credibility and trust.  “Leaders who can sustain real impact do so because they’re able to stay curious. They continually learn and adjust. They treat leadership less like a position and more as a practice.”   — Shannon Knott, Leadership Advisor, Russell Reynolds Associates  Four things you'll learn from this episode Impact is intentional: define it consciously and test it objectively through feedback. Curiosity sustains relevance: stay adaptable and open to learning at every stage. Feedback fuels evolution: build a trusted “cabinet” to give unfiltered perspectives. Purpose anchors action: a clear sense of values helps leaders maintain credibility and trust.  In this episode, we cover: (01:35) How you define leadership impact and why it extends beyond results to lasting influence (04:10) The skills that sustain long-term impact (07:25) Why leadership must shift from mastery and control to influence and judgment as careers progress (09:42) Practical ways to assess whether your impact is landing across teams and stakeholders (12:10) How reflection, feedback, and purpose create a rhythm for sustained leadership effectiveness (14:38) What inspirational leaders do differently to remain authentic and effective over time   A closer look at the research from this episode: <a href="https://www.edelman.com/sites/g/files/aatuss191/files/2025-01/

Roughly 1.2 billion young people will reach working age in developing countries over the next 10-15 years. However, current projections show that only 420 million jobs are expected to be created by that time, meaning millions of young people will be left without a clear path to employment.   World Bank President Ajay Banga joins Clarke Murphy and Marla Oates on Redefiners to talk about what the Bank is doing about it, and why job creation is so critical to both developing countries and the global economy. Ajay talks about what he’s doing to transform the 80-year old institution into a faster, more efficient, and more impactful partner in development, including partnering more with the private sector to increase investments in emerging markets. He also discusses what he calls the Decency Quotient and how leaders can tap into that in order to lead people with a hand on their back, not in their face.  We’ll also hear from Rebecca Hart, a leadership advisor in our Atlanta office, who will discuss why the most successful leaders prioritize curiosity over having all the answers.  Four things you’ll learn from this episode: How to get everyone aligned with a bold mandate, mission and vision and how to deal with challenging feedback Why job creation is a critical piece in global development Why the private sector is critical to international development  What the Decency Quotient is and why it matters for leaders today  If you enjoyed this episode, you might also like these Redefiners episodes: Music with a Mission: Former MTV International Chairman and CEO Bill Roedy on Leading with Purpose Leadership Lounge: Built to Last or Built to Learn: How Leaders Can Develop Resilience Action Creates Hope: A Conversation with IRC President and CEO David Miliband Leadership Lounge: From Firefighting to Future-Building: How Leaders Can Master Perpetual Transformation <a href="https://www.russellreynolds.com/en/insights/podcasts/thriving-through-adversity-re-release" target="_blank" s

Board directors operate in an environment of high complexity and volatility. The question isn't whether crises will occur—it's whether directors have the skills, judgment, and relationships to navigate them effectively.In this episode of Leadership Lounge, we talk to two of our trusted advisors—Gwenael Quere and Ted Dysart—who share their perspectives on:The key skills effective board directors utilize during periods of sustained uncertaintyWhen it's appropriate to step in versus trust management to handle critical decisionsHow to balance individual perspective with building board consensus during volatile momentsThe best approach for managing competing demands when serving on multiple boards facing simultaneous challenges"One key trait is being able to ask the right questions, but also ask those questions in the right way. If a director gets into a meeting and starts asking questions that feel like a trap, the management team will just shut down."-Ted Dysart Leadership Advisor, Russell Reynolds AssociatesFour things you'll learn from this episodeStaying calm, exercising sound judgment, and leading with empathy are three essential traits needed by board directors to effectively navigate volatility.How to get the balance right between being deeply informed and engaged without crossing the line into managing the business during a crisis. Why you must support your CEO’s wellbeing during prolonged stress. A CEO who can’t think clearly is a risk to the entire organization.Structured post-crisis reflection builds organizational resilience—boards that capture and institutionalize lessons from crisis experiences perform better in the future.</spa

How does a more than 100-year-old family-owned business continue to evolve and grow across generations to become one of the largest privately held companies in the world? On today’s Redefiners episode, Clarke and Marla are joined by Valerie Mars, former Senior Vice President & Head of Corporate Development for Mars, Incorporated, to talk about how the Mars family grew a small kitchen-table candy company into a $55 billion diversified global food and pet care enterprise.  Valerie talks about the family’s decision to bring in a non-family CEO, how the Five Principles and Mars Compass are used to guide decision-making and nurture a values-driven culture, and what they’re doing to develop the next generation of family leaders.  We’ll also hear from Anuradha Chawla, a leadership advisor in our Toronto office, who will explore when family enterprises should consider introducing non-family management. Four things you’ll learn from this episode: The business and cultural impact of bringing in a non-family CEO to a family-owned enterprise The key traits that make a successful non-family CEO Mars’ Five Principles and the Mars Compass and how they’ve helped guide the company through growth and change How to develop future next generation leaders and how to deal with family succession tensions that may arise   If you enjoyed this episode, you might also like these Redefiners episodes: Leading with a North Star: Former Decathlon CEO Barbara Martin Coppola's Blueprint for Bold Change Leadership Lounge: How can family enterprise leaders stay ahead in a fast-changing world? From Chaos to Clarity: How Bain Capital’s John Connaughton Leads Through Volatility <a href="https://www.russellreynolds.com/en/insights/podcasts/leadership-lounge-how-to-identify-tomorrows-leaders-today" target="_blank"

The C-suite is the engine room of organizational success, yet most leaders struggle to build one that truly performs. It's not just about hiring talented individuals—you need the right mix of complementary skills, aligned vision, and chemistry that transforms organizations. In this episode of Leadership Lounge, we talk to two of our trusted advisors—Danny Ryan and Andres Gil-Casares—who share their perspectives on: The biggest mistakes CEOs make when building executive teams and how to avoid them Why cultural fit and behavioral alignment matter as much as technical excellence How to build C-suites that can drive transformation and adapt to future challenges Why leaders who admit mistakes and foster open dialogue create higher-performing teams  "You need to find people that are interested in learning things instead of just knowing things. This means having people on your teams who are interested in asking questions, getting out of the comfort zone, and thinking outside the box."   Andres Gil-Casares Leadership Advisor, Russell Reynolds Associates  Four things you'll learn from this episode Avoid the echo chamber—hiring executives who think like you can create dangerous groupthink; prioritize diversity of thought over comfort and familiarity. Balance technical excellence with cultural fit—the most damaging hires have strong credentials but undermine company values, causing talented people to leave. Create psychological safety for fast learning—C-suites that can admit mistakes, test quickly, and iterate outperform those focused on appearing perfect. Address performance issues quickly and compassionately—the top regret amongst new CEOs is not moving fast enough on making changes to their top team.  In this episode, we will cover: (01:52) The risk of unconscious bias and why hiring people who challenge you is critical (03:49) Why cultural fit can't be underestimated when making C-suite hires (06:17) The distinction between learning and knowing and why curiosity drives transformation capability (08:17) How leading by example and admitting failures gives others permission to be more authentic (09.14) The importance of establishing clear governance frameworks to enable quick decision-making under pressure (12:10) Why delaying difficult decisions about underperforming executives erodes trust A closer look at the research from this episode: <a href="https://www.russellreyno

Marvel Studios and many of its numerous characters are household names around the world. Their superhero-powered movies earn hundreds of millions and sometimes billions of dollars at the box office, including the #2 top grossing movie of all time – Avengers: Endgame. They’re also arguably one of the top turnaround stories of the past 20 years, as they rose like a phoenix from the ashes of bankruptcy to ultimately sell to Disney for $4.5 billion.  In today’s Redefiners episode, Simon and Marla suit up to talk with Peter Cuneo, former CEO of Marvel Entertainment and the leader who led the turnaround of this storied company, along with several other global brands. Peter shares his story of how he got into the business of turnarounds and why he’s attracted to risk as a leader. He takes us through how he conquers the common challenge of getting the leadership and culture right at the companies he’s led. And he shares some of the 28 leadership tips he’s compiled over the course of his storied career into a list he fittingly calls Essentials for Superhero Leadership (which you can also find in podcast form at Superhero Leadership).  We’ll also hear from Hetty Pye, a leadership advisor in our London office, who will discuss why transformation efforts fail and what senior leaders can do about it.  Four things you’ll learn from this episode: What are the first things to focus on in a turnaround and how to get your people and board aligned  How to make an organization’s culture more productive, creative, and effective What to look out for in a shift from CEO to Board role What are the top leadership essentials of Superhero Leadership  If you enjoyed this episode, you might also like these Redefiners episodes: Leading with a North Star: Former Decathlon CEO Barbara Martin Coppola's Blueprint for Bold Change Leadership Lounge: Boardroom Bound: How to Navigate Your Journey from Executive to Board Director Music with a Mission: Former MTV International Chairman and CEO Bill Roedy on Leading with Purpose <a href="https://www.russellreynolds.com/en/insights/podcasts/leadership-lounge-ho

In an era where adaptability trumps consistency, the leaders who survive and thrive are those who've mastered the art of bouncing back stronger. Yet our Global Leadership Monitor reveals that leaders' preparedness to face threats such as uncertain economic growth and geopolitical uncertainty is at its lowest point since we began tracking in 2021.  The question isn't whether setbacks will come—it's whether leaders have built the genuine resilience to weather them. And more critically, how can executives create resilient organizations where entire leadership pipelines can adapt and flourish under pressure?  In this episode of Leadership Lounge, we talk to two of our trusted advisors—Joey Berk and Maja Hadziomerovic—who share their perspectives on:  How to recognize the warning signs when leadership resilience is waning Practical strategies for recovery and building sustainable energy management practices The role of vulnerability in creating high-performance, psychologically safe teams Why the biggest misconceptions about resilience actually undermine leadership effectiveness  "When we think about exercising physically or learning a new skill, being in that growth mentality and constantly stretching is what builds resilience and pushes us to do what's less comfortable."  — Joey Berk, Leadership Advisor, Russell Reynolds Associates  Four things you'll learn from this episode: 1.True resilience integrates three sources of intelligence—cognitive clarity, somatic awareness, and emotional authenticity work together to create leaders who can navigate uncertainty with confidence.  2.Energy management beats time management—resilient leaders audit and proactively manage their physical, emotional, mental, and spiritual energy.   3.Organizational resilience requires systematic investment—build resilience at scale through stretch assignments, mentorship programs, and cultures that reward vulnerability over impression management.  4.Authentic vulnerability drives performance—the strongest leaders admit when they don't know, share their learning process, and create psychological safety that unleashes team innovation. In this episode, we will cover:  (00:00:18) Why modern resilience demands adaptability over consistency in rapidly changing markets (00:03:27) The three sources of intelligence

After four years and 100 episodes of extraordinary conversations with world-class leaders, what are the most powerful leadership lessons that have emerged? In this milestone episode, hosts Simon Kingston and Marla Oates dig through the Redefiners archives to share the top 10 leadership insights.   From Ruth Porat's revelation that not having a rigid career plan was her secret weapon, and Debra Martin Chase's unshakeable determination in Hollywood, to Will Guidara's $2 hot dog that redefined hospitality excellence—these aren't just inspiring anecdotes. They're battle-tested lessons from leaders who've built careers with real impact across technology, finance, entertainment, hospitality, and global governance.  Simon and Marla reveal their most memorable moments from conversations with CEOs like Adena Friedman at Nasdaq, Brad Smith at Microsoft, Tony Capuano at Marriott, and Dr. Ngozi Okonjo-Iweala at the World Trade Organization. They explore how these leaders navigated everything from AI transformation and crisis management to building authentic cultures and making unpopular decisions.  "Do people need to learn before they leap? I actually think they need to leap in order to learn.” – Brad Smith, Microsoft Vice Chair and President   Four things you'll learn from this episode: Why the most successful leaders embrace uncertainty and leave their doors open to unexpected opportunities How to build the resilience and grit needed to navigate setbacks and transform failure into your competitive advantage The critical importance of putting people first during times of crisis and organizational transition Why authentic leadership—being unapologetically yourself—creates the strongest foundation for long-term successFeatured leaders: Ruth Porat, President and Chief Investment Officer, Alphabet and Google Adena Friedman, Chair and CEO, Nasdaq Debra Martin Chase, Film and Television Producer Brad Smith, Vice Chair and President, Microsoft <a href="https://www.russellreynolds.com/en/insights/podcasts/private-investment-guru-david-rubenstein-goes-public"

C-suite executives face an unprecedented cascade of simultaneous challenges—AI transformation, regulatory upheaval, geopolitical instability, and economic turbulence. Unlike previous generations who weathered single crises, today’s leaders must navigate sustained uncertainty that many have never experienced before.  So, how can the right mentor transform leadership under pressure? And what makes mentorship relationships truly effective for senior executives?  In this episode of Leadership Lounge, we talk to three of our trusted advisors—Kurt Harrison, Amanda Foster, and Jeffrey Cheng—who share their perspectives on: Why seeking the support of a mentor doesn’t equate to weakness Why finding mentors with experiential alignment is more important than industry experience Why vulnerability and authenticity are critical in building fruitful mentor-mentee relationships The common mistakes leaders make when entering mentorship engagements  "Mentorship is not remedial. It's developmental, and it's all part of an agile, constantly learning mindset, which keeps executives fresh in how they look at the future rather than looking backwards."  Amanda Foster, Leadership Advisor, Russell Reynolds Associates  Four things you'll learn from this episode: Seek mentors who've weathered multiple crises—their battle-tested wisdom is invaluable when facing today's sustained uncertainty. Mentorship isn't remedial—it's about gaining fresh perspectives that keep even experienced leaders sharp. Having an external mentor means a leader can be vulnerable without career consequences—they can discuss real struggles openly. Come prepared with clear goals and be genuinely open—mentorship is a relationship, not a transaction. In this episode, we will cover: (00:01:56) How sustained uncertainty differs from episodic crises and why this changes mentorship needs (00:04:02) Why cross-industry mentor-mentee pairings are often the most successful (00:10:07) The importance of building authentic mentorship relationships (00:14:18) How external mentors provide objective perspectives often impossible internally (00:15:48) Strategies for maximizing value from mentor relationships through preparation and goal-setting  A closer look at the research from this episode: <a

Transformation is no longer a project with a distinct beginning, middle, and end—it's the water leaders swim in. For leaders, the ability to lead through perpetual transformation has become mission critical.   In this episode of Leadership Lounge, we talk to four of our trusted advisors—Bob Marcus, Hetty Pye, Sean Dineen, and Alain Ishak—who share their perspectives on: How to build cultures that thrive on continuous change without burning out teams The evolution from decision-maker to enabler and why this identity shift can be psychologically challenging for leaders What "AI-ready leadership" looks like and how to move beyond the pilot phase The balance between top-down conviction and bottom-up creativity in transformation efforts   "Organizations change when people change, and people change when leaders change. Leaders need to role model and project the changes they want to see in the world." Bob Marcus, Leadership Advisor, Russell Reynolds Associates   Four things you'll learn from this episode: The most effective leaders maintain a consistent, compelling vision while demonstrating tactical agility—providing direction and stability even when the path forward requires continuous course correction. Leaders must flex different muscles and manage competing polarities depending on context to effectively spearhead transformation—sometimes leading from the front, sometimes from behind, balancing disruption with pragmatism. The shift from expert decision-maker to enabler requires leaders to accept that their value comes from asking better questions, rather than having all the answers. Organizations can have the best technical infrastructure, but without leaders who embrace AI and role model its use in strategy, decision-making, and operations, transformation efforts will fall flat.   In this episode, we will cover: (00:00:08) Why traditional five-year roadmaps no longer work in today's accelerated business environment  (00:03:03) What perpetual transformation means and why it's become critical for survival (00:06:52) Why leaders must view C-suite colleagues as their first team. (00:08:36) The importance of productive conflict and unified decision-making </

While the terms “uncertainty” and “volatility” get thrown around a lot, they certainly describe what’s going on now in global markets, especially when it comes to private equity. In this episode of Redefiners, Clarke Murphy and Marla Oates talk with Bain Capital Co-Managing Partner John Connaughton to get his take on leading through change.   As someone who has successfully managed through several periods of volatility during his more than 36-year career with Bain Capital, John takes us through how he’s been able to look past current unpredictability with an eye towards the long term. He shares tips and key learnings on how to increase adaptability and agility across the firm, including AI adoption and transformation. He talks about recruiting and retaining top talent, and the top traits he looks for in leaders. Plus, he shares his thoughts on how universities can help redefine the skills needed for next generation leaders to excel in a rapidly changing world.  We'll also hear from Chris Davis, a leadership advisor in our New York City office, who will discuss the critical leadership traits financial services CEOs need to master AI transformation.   Four things you’ll learn from this episode: How to find and keep the best talent, including the top traits to look for in leadership How to build resilience and adaptability in teams to deal with uncertainty and change How technology and AI impacts investment strategy and growth How educational institutions need to redefine what skills will be needed in a rapidly changing world

The world has gone through several technology transformations in the past 30+ years. From the launch of the Internet to the rise of mobile, cloud computing, digital transformation, and now AI transformation. In our second live recording of Redefiners, Clarke Murphy goes in-studio at Goldman Sachs to talk with someone who’s been through it all and continues to lead through change.  As CIO at Goldman Sachs, Marco Argenti is redefining how business is done with the help of AI at one of the world’s leading financial services firms. Marco takes us through his career in tech leadership roles at AWS, Nokia, and now Goldman Sachs, and shares his key lesson of focusing on the “why” before figuring out the “what” and the “how” when it comes to creating IT solutions. He discusses the three leadership skills that are critical when it comes to AI and how to balance the pace of AI business adoption with employee demands for faster change. He also talks about his commitment to cancer research and how AI will be a game changer when it comes to accelerating both research and new treatments.  We'll also hear from Jennifer Flock, a leadership advisor in our Paris office, who explores what it takes for leaders to build transformation capabilities that last.  Four things you’ll learn from this episode: How to manage the pace of change and growing expectations of AI What are the key business challenges AI is helping to solve now and how will that evolve in the near future How leaders need to redefine how they manage a hybrid workforce of people and AI agents and how to create a cross-functional approach to AI across the C-suite  How AI is accelerating cancer research and treatment  If you enjoyed this episode, you might also like these Redefiners episodes: The Only Certainty Is Change: Nasdaq CEO Adena Friedman on AI, Innovation & Market Evolution Leadership Lounge: Unleashing AI’s potential: Are you ready to lead the charge? AI or Die: A Conversation with Coveo Chairman an

Today, leaders are working side-by-side with up to five different generations. This creates both significant challenges and unique opportunities for building cohesive, high-performing teams.  In this episode of Leadership Lounge, we talk to three of our trusted advisors—Kat Armstrong, Paco Ruiz-Maza, and Michelle Mion—who share their perspectives on:  The leadership behaviors that foster truly inclusive multi-generational cultures How to manage productive conflict that arises from generational differences Effective cross-generational knowledge sharing strategies, including mentoring and shadow boards How emerging leaders develop critical thinking skills alongside AI adoption How to navigate the tension between preserving legacy and embracing innovation  "It's managing conflict, not avoiding conflict. An adequately managed conflict, dispute, or conversation can be highly productive and enlightening for both sides." - Paco Ruiz-Maza Leadership Advisor, Russell Reynolds Associates  Four things you'll learn from this episode  Curiosity drives collaboration. Leaders who cultivate open dialogue and demonstrate genuine curiosity about different perspectives create environments where feedback flows freely in all directions, enhancing productivity across generations. Productive conflict is powerful. Rather than avoiding generational disagreements, effective leaders create channels for constructive conflict by parking formal hierarchies and viewing disagreement as an opportunity for innovation. Knowledge sharing works both ways. Innovative approaches like shadow boards and ‘skip meetings’ create valuable exchanges where both younger and more experienced team members learn from each other's unique perspectives and expertise. Balance AI with human judgment. While 86% of leaders are implementing AI, ensuring emerging leaders develop foundational critical thinking skills remains crucial—AI enhances but cannot replace human expertise and judgment.

Born in France almost 50 years ago, Decathlon has grown into the world’s largest sporting goods retailer with over 1,700 stores in more than 70 countries. On today’s episode of Redefiners, Simon Kingston is joined by our new co-host, Marla Oates, as they sit down with former CEO of Decathlon Barbara Martin Coppola.  Barbara takes us through her globe-hopping journey in leadership roles across several industries, including technology, home furnishings, food delivery, and consumer electronics before she came to the CEO role at Decathlon. She talks about the need for a clear North Star to enable transformation, creating a culture of innovation, driving a circular product strategy, and redefining Decathlon’s customer experience in-store and online. Plus, as a member of the board of directors at INSEAD, she shares her insights on how educational institutions’ next generation leaders need to redefine what skills will be needed in a rapidly changing world.  We'll also hear from Pam Fitzpatrick, Global Head of Sustainability at Russell Reynolds Associates. Pam will discuss key insights from our 2024 Sustainability Report and the commitments we’ve made as a firm.  Four things you’ll learn from this episode: How a North Star and guiding purpose can shape overall business strategy and leadership development How to build a culture of innovation while maintaining a clear vision of quarterly, annual, and longer-term goals How a circular product strategy impacts product life cycle from design and distribution through end of life How educational institutions and young people need to redefine the skills needed in a rapidly changing world  If you enjoyed this episode, you might also like these Redefiners episodes: Paws, Purpose & Profit: A Conversation with Pets at Home CEO Lyssa McGowan Leadership Lounge: Beyond Handshakes – How to Build Trust and Transform Executive Team Performance Unpacking Leadership Lessons with Marriott International President and CEO Tony Capuano Leadership Lounge: What do top-performing teams have in common? <

Identifying and developing the next generation of leadership talent is critically important. No decision will have a bigger impact on the performance of an organization and its enduring legacy. Yet, many leaders struggle with effective succession planning.    In this episode of Leadership Lounge, we talk to three of our trusted advisors—James Diggines, Rebecca Slan Jerusalim, and Stacey Shapiro—who share their perspectives on: The critical first steps CEOs should take to build effective succession processes How to spot leadership potential beyond the obvious candidates Common succession planning mistakes that can derail organizations Strategies for keeping unsuccessful candidates engaged and motivated How succession decisions can transform organizational culture     "Too often succession is really a check the box exercise at a critical point in time, as opposed to having a long-term focus."Rebecca Slan Jerusalim, Leadership Advisor, Russell Reynolds Associates   Four things you'll learn from this episode: Timing is everything in succession planning. Start succession planning as soon as you step into a new leadership role. The longer the duration, the easier it is to develop internal talent. Succession isn't replacement—it's development. Effective succession encompasses long-term talent development. Organizations must actively identify and invest in key talent year-over-year. Keep your talent pipelines broad and dynamic. Resist the urge to quickly converge on one or two candidates. Business conditions shift, and what you need in a leader today may differ dramatically from what you need tomorrow. Transparency builds loyalty. When succession decisions are made, providing clear feedback and development opportunities to unsuccessful candidates can retain crucial senior talent.A closer look at the research from this episode: Board Culture and Director Behavior Study | Russell Reynolds Associates <a href="https://www.russellreynolds.com/en/insights/reports-surveys/global-cfo-turno

Many of us have heard the expression “doing good is good for business.” In this episode, Simon Kingston sits down with former MTV International Chairman and CEO Bill Roedy about how he put this concept into practice on a truly global scale.  Bill takes us on his journey of how he redefined broadcast television, launching the most channels in television history with more than 200 global channels and 20 brands, including MTV, Nickelodeon, Comedy Central, and numerous others. He discusses how and why he started MTV’s Staying Alive Foundation, Suga, and other social responsibility initiatives to realize the ethos of “doing good is good for business.” And Bill shares his journey from West Point to MTV to GAVI and beyond.   We'll also hear from Andrew White, a leadership advisor who specializes in executive assessment and development, who will discuss why curiosity and adaptability are essential leadership traits in today's business environment.  Four things you’ll learn from this episode: Why doing good is good for business and how to achieve it at scale How to navigate the various challenges when launching a media startup How to deal with uncertainty and risk to realize global growth  How to adapt a business background to serve in global non-profits and NGOs If you enjoyed this episode, you might also like these Redefiners episodes:Talking Transformational Leadership with RRA’s CEO Constantine Alexandrakis Leadership Lounge: Boardroom Bound: How to Navigate Your Journey from Executive to Board Director Action Creates Hope: A Conversation with IRC President and CEO David Miliband Leadership Lounge: How to develop your personal leadership brand <a href="https://www.russellreynolds.com/en/insights/podcasts/the-business-of-football-with-los-angeles-rams

Today's senior executives operate in an environment where trust has never been more critical, or more fragile. According to the latest Edelman Trust Barometer, trust in business leaders is at an all-time low, with people's fear that business leaders are dishonest increasing by 12% in the last year.  So, as a leader, how can you cultivate trust within your team and organization?  In this episode of Leadership Lounge, we talk to three of our trusted advisors—Henryk Krajewski, Emmy Melville, and Ilana Abramowicz—who share their perspectives on: How trust is evolving in today's fast-paced business environment The specific behaviors that distinguish highly trusted executives Practical strategies for building and rebuilding trust within teams How to accurately assess trust levels rather than relying on gut feeling  “Don’t take somebody else’s credit. If you make a mistake, you own it. You don’t bury somebody else.”Ilana Abramowicz, Leadership Advisor, Russell Reynolds Associates  Four things you'll learn from this episode:Trust is built on consistency. You need to demonstrate that you can follow through on your promises and commitments, no matter how small. Trust isn’t something that’s nice-to-have in an organization. It needs to be intentionally built at a foundational level. Transparent communication is vital for trust—sharing relevant information openly, explaining decisions clearly, and being forthright about challenges creates a culture where trust can flourish. Trusted leaders give credit, own mistakes (even if minimal), and maintain confidentiality.   In this episode, we will cover: The four fundamental components that make up trust in the leadership context Why trust should be a foundational priority rather than an afterthought Why trust is critical for accelerating decision-making and enabling productive conflict The ‘1% rule’ for initiating trust repair when relationships have fractured The connection between trust and concrete business outcomes How differing trust languages can create unintended barriers within teams Why timing is critical in addressing trust breaches before they become permanent  A closer look at the research from this episode: Edelman Trust Barometer  How CE

When it comes to global financial markets, the only certainty is the likelihood of uncertainty and change. The world is in a period of transformation on multiple levels fueled by AI and technology innovation, shifting economic policies, and infrastructure modernization. At the foundation of all of this transformation is the unrelenting need for long-term capital.  In today’s special in-studio episode, Clarke Murphy sits down with a leader who’s not only deftly navigating her organization through change in her role as Nasdaq CEO, but she’s doing it all at the speed of global capital. Adena Friedman talks about Nasdaq’s evolution from the world’s first electronic stock exchange to its current role as a global technology company serving the broader financial system and capital markets. She digs into her career journey from intern to CEO at Nasdaq, how Nasdaq stays on the leading edge of technology and innovation, and how to compete for and keep top tech talent. And she discusses the $80 trillion investment opportunity to bring every society in every economy forward to face the realities of the world that we're living in today.  We'll also hear from Tristan Jervis, a leadership advisor specializing in AI transformation, who will discuss the four critical steps CEOs can take to build AI-powered organizations.  Four things you’ll learn from this episode: Adena’s personal story, career and leadership journey, and advice on how to navigate change and uncertainty What to do to take advantage of impending changes to the global economy  How to nurture and grow a culture of innovation to stay ahead of disruption How Nasdaq competes for and keeps top tech and AI talent   If you enjoyed this episode, you might also like these Redefiners episodes: Talking Tough Decisions with TCW President and CEO Katie Koch Leadership Lounge: How to Future-Proof Your Leadership Elections, Geopolitics, and Global Business: A Conversation with Former President of the European Commission José Manuel Barroso Leadership Lounge: Unleashing AI’s

Today's board directors operate in a complex business landscape, balancing strategic guidance, technological innovation, and heightened governance expectations. They must provide critical leadership while navigating rapid change and increasing stakeholder scrutiny.  So, as an executive, do you have what it takes to thrive in a board role? And how can you maximize your impact once you're there?In this episode of Leadership Lounge, we talk to some of our trusted advisors—Maggie Benkert, Edward Mason, and Rusty O'Kelley—who share their perspectives on: How to evaluate whether a board opportunity is the right fit What board chairs are looking for in new directors The behaviors that set exceptional board directors apart How to build effective relationships with fellow board members  "I advise clients and candidates to be really selective about taking a board role. You want to find an opportunity where you can add considerable value, but it's also developmental or stretching for you, and helps support you in your career."  Ed Mason, Leadership Advisor, Russell Reynolds Associates.  Four things you'll learn from this episode:Be strategic and selective when pursuing board opportunities. Ensures it aligns with your career goals, skills, and values. Board selection committees value ‘T-shaped’ leaders who bring both breadth across strategic decision-making and depth in specialized focus areas. The most effective board directors demonstrate five key behaviors: sound judgment, constructive engagement, integrity, asking the right questions, and bringing independent perspectives. Don’t underestimate the importance of building strong connections with fellow board members. Small gestures can make a big difference.   In this episode, we will cover: What questions executives should ask themselves before pursuing board opportunities. Three key things boards look for when appointing new directors. The importance of speaking the language of governance rather than management during board interviews. Practical strategies for building relationships with fellow board members. How to maximize your contribution and stay effective throughout your board tenure.  A closer look at the research from this episode: <a href="https://www.russellreynolds.com/en/i

The global pet industry is expected to grow from $320 billion today to nearly $500 billion by 2030, as more pet parents treat their pets like their own children, often sparing no expense on their pets’ nutrition, health, and wellness.   As we celebrate International Women’s Day, today’s episode features a conversation with Simon, Hoda and Lyssa McGowan, CEO of Pets at Home, the UK’s leading pet care business. Lyssa will “shed” some light on how she’s “grooming” Pets at Home for growth by creating an omnichannel pet care platform in the UK. She talks about how she balances keeping what works in a purpose-driven organization while adding new capacity in data and technology. She’ll also share her insights on how and when she uses customer feedback to develop new products and services.  We'll also hear from Hetty Pye, leadership advisor and co-founder of RRA Artemis, a movement designed to accelerate the development of women from the world’s most influential organizations into the CEO seat. Hetty will discuss our latest research on the media’s representation of women CEOs.   Four things you’ll learn from this episode: What are the key barriers getting in the way of more women becoming CEOs and how to get past them How to lead through rapid scaling and a subsequent slowdown  How a unified customer platform, data, and AI create consistent customer experience at scale  What role customer feedback plays in shaping product and service innovations  If you enjoyed this episode, you might also like these Redefiners episodes: Exploring the Art of Possible with Google and Alphabet President and Chief Investment Officer Ruth Porat Leadership Lounge: How to develop your personal leadership brand Talking Tough Decisions with TCW President and CEO Katie Koch Leadership Lounge: Why are there so few women in the CEO seat? <a href="https://ww

The world needs more metals, minerals, and natural resources to fuel the global economy, power the energy transition, and feed a growing population. As the CEO of the world’s largest mining company, BHP’s Mike Henry is redefining his business in a competitive industry which is projected to grow to $2.8 trillion by 2028.  In today’s episode, Clarke digs into Mike’s leadership lessons and insights, including his career journey, his CEO transition in the midst of two major crises, and the advantages of being a global citizen living and working in multiple countries. Mike shares how he balances growth alongside risk, safety, and respecting communities in the company’s mining efforts. He also talks about the BHP Operating System, which serves as the foundation for how BHP’s 90,000 employees continuously improve and make decisions in the face of uncertainty on a day-to-day basis.   Four things you’ll learn from this episode: How BHP is decarbonizing and becoming more sustainable while meeting growing global demand How an Operating System can help ground company culture and drive continuous improvement across the organization How to balance growth with risk, safety, and working with local governments and communities How technology and an internal venture capital arm can power a culture innovation  If you enjoyed this episode, you might also like these Redefiners episodes: Talking Transformational Leadership with RRA’s CEO Constantine Alexandrakis AI or Die: A Conversation with Coveo Chairman and CEO Louis Têtu Leadership Lounge: How to develop your personal leadership brand Waste In, Shareholder Value Out: A Conversation with WM President and CEO Jim Fish Putting Sustainability Talk into Action with former Enel CEO Francesco Starace Leadership Lounge: What do top-performing teams have in common? <a href="https://www

We explore how family enterprise leaders can strike the right balance between preserving their organization's legacy and adapting to an evolving business landscape.  How can family enterprise leaders stay ahead in a fast-changing world?  Family enterprises are the backbone of economies worldwide, but their leaders face an increasingly critical challenge: how to preserve their organizations' legacies in a fast-changing world.  What makes some family enterprises thrive across generations while others struggle to adapt? How can leaders maintain what made their organization successful while meeting the demands of a new business landscape? And what skills will the next generation of family enterprise leaders need to navigate an increasingly complex future?  In this episode of Leadership Lounge, we talk to some of our trusted advisors—Justus O'Brien, Anupama Puranik, Diego Esteban, and<a href="https://www.russellreynolds.com/en/people/consultant-directory/peter-gramkov" target="_blank" style="background-color: transparent; col

Artificial Intelligence (AI) is a key topic in C-suite and board room discussions these days; one with the potential to redefine or at least impact every aspect of business and society. Leaders around the world and across industries are racing to figure out how to best implement the technology to gain efficiencies, increase productivity, and ultimately grow their business.   Today, Hoda and Simon talk with serial entrepreneur and Coveo Chairman and CEO Louis Têtu to help shed some light on how leaders can harness the power of AI in their business. With more than 25 years in the tech industry, Louis shares his perspectives on how leaders can take advantage of AI transformation and what mistakes to look out for. He’ll talk about the importance of AI ethics, and how leaders can navigate the culture change that AI brings to an organization. He’ll also share how AI and GenAI can create better experiences for their customers and employees. And as someone who’s worked with and served on several boards, he’ll talk about what goes into building a successful board and the power of optimism.  We'll also hear from Harpreet Khurana, Chief Digital and Data Analytics Officer at RRA. Harpreet will outline the risk when organizations don’t use AI ethically and sets out RRA’s people-first approach to responsible AI. Read more about our RRA’s Responsible AI Principles.   Four things you’ll learn from this episode: How leaders can leverage AI in their organizations and how that might impact how they lead their teams What leaders need to keep in mind when it comes to AI ethics and culture change What goes into building a successful board Leadership tips on building a successful company  If you enjoyed this episode, you might also like these Redefiners episodes: Talking Transformational Leadership with RRA’s CEO Constantine Alexandrakis Exploring the Art of Possible with Google and Alphabet President and Chief Investment Officer Ruth Porat Leadership Lounge: Unleashing AI’s potential: Are you ready to lead the charge? <a href="https://www.russellreynolds.com/en/insights/podcasts/driving-transformatio

In today’s fast-paced, competitive business landscape, hiring and developing future-ready, transformational C-suite leaders is critical to organizational success. Making the wrong hiring decision can often lead to higher costs, damage to workplace culture, or worse. So what are the key things to keep in mind as you think about the leaders who can help take your organization to the next level?   In our first episode of Season 5, Simon sits down with Russell Reynolds Associates’ own CEO, Constantine Alexandrakis, to talk about what to look for in transformational C-suite leaders and how to use leadership assessment tools – like RRA’s Leadership Portrait – to find them. He’ll reveal how to take the next step in building transformational teams and what makes them successful. He’ll also share tips from his own CEO journey and the steps he took to prepare for that transition to nail his first year in the role.   We'll also hear from Erin Zolna, a leadership advisor in our New York office, who will outline our latest research on the skills that leaders need in a fast-changing world.  Four things you’ll learn from this episode: How to start well when stepping into a new CEO role How to assess transformational leaders and why it’s important before they take on leadership roles What makes transformational teams different and how they operate What C-suite leaders are thinking about AI and the top challenges they’re facing  If you enjoyed this episode, you might also like these Redefiners episodes: Exploring the Art of Possible with Google and Alphabet President and Chief Investment Officer Ruth Porat Leadership Lounge: How to Future-Proof Your Leadership Talking Tough Decisions with TCW President and CEO Katie Koch Leadership Lounge: How to nail your first year as CEO <a href="https://www.russellreynolds.com/en/insights/podcasts/unpacking-leadership-lessons" target="_bl

Leaders have to make tough decisions and overcome adversity, often navigating through uncertainty and challenges along their leadership journeys. In this final episode of 2024, we’ll take a look back at the conversations we’ve had with the incredible leaders who joined us on Redefiners this past season to share their leadership stories and insights.   Hoda and Simon dig into the Season 4 archives to highlight how guests have led, and in some cases redefined, their organizations in an unprecedented year of change. Topics include AI and tech transformation, CEO transitions, geopolitical uncertainty and national elections, boards, climate change and sustainability, and more. And continuing our end of year holiday tradition, Hoda and Simon put themselves in our guests’ shoes to answer some fun end of year rapid fire questions.  Redefiners will return with more conversations with global leaders in January 2025, so be sure to follow and subscribe to the podcast so you don’t miss an episode!   In the meantime, you can listen to and watch all Redefiners episodes at https://www.russellreynolds.com/en/insights/podcasts/redefiners or wherever you get your podcasts.  Happy holidays!

Change is something all leaders deal with at various points in their careers. Whether it’s technological change, organizational change, or perhaps even changing careers or industries. Our guest today has managed through all of that change and more.  In today’s episode, Clarke and Hoda talk with Ruth Porat, President and Chief Investment Officer at Alphabet and Google. Ruth shares her story of career change, transitioning from her long-time role as CFO at both Morgan Stanley and Google to leading investments and philanthropic efforts at Google. Through it all, she talks about how she’s led through both business and personal change and uncertainty – including the financial meltdown in 2007-2008 when she was with Morgan Stanley, the fast-paced change that comes with technology transformation at Google, as well as her own personal battle with cancer. She’ll also talk about the promise of AI, especially in science, healthcare, education, climate, and other key areas.   We'll also hear from Robert Voth, a Managing Director in our Chicago office, who will discuss the critical challenge of CEO succession facing banking leadership today.   Four things you’ll learn from this episode: How to lead through uncertainty and change What steps leaders can take to ensure they’re preparing their organizations and people for the changes AI will bring What skills organizations should look for when it comes to finding technology and AI-enabled leaders How to consider future-looking investment swings when there’s no guarantee they’ll pay off  If you enjoyed this episode, you might also like these Redefiners episodes: Science Fiction to Science Fact: A Conversation with Sanofi CEO Paul Hudson Reimagining Patient Care: A Conversation with Healthcare Innovator Ashley McEvoy Trust Your Gut: AXA’s Thomas Buberl Talks Transformation and Reinvention Talking Tough Decisions with TCW President and CEO Katie Koch <a href="https://www.russellreynolds.com/en/insights/podcasts/from-server-t

We share how leaders can master the art of giving and receiving regular, effective feedback—and the benefits when they get it right.  As the end of the year draws closer, you’re likely reflecting on your team’s performance—and how to give feedback that helps your leaders develop and improve. But, these types of conversations aren’t always easy to navigate.   So, what skills are important to hone when giving feedback? And what are some of the common pitfalls you may encounter when having these honest conversations?    But it’s not just about giving feedback. It’s also important that you’re getting the feedback you need to develop. So, how can you encourage honest, upward feedback? And what benefits will you see when you act on it? In this episode of Leadership Lounge, we talk to some of our trusted advisors—Dee Fitzgerald, David Lange, and Silvia Lago—who share their perspectives on:    How to give actionable upward feedback What to do when someone disagrees with you during a feedback session The skills required to receive feedback effectively  How leaders can create a feedback-rich culture.   “If the direct report feels like there's an environment of psychological safety…upward feedback actually becomes something that a direct report will offer regularly and proactively to their leaders.”  David Lange, Leadership Advisor, Russell Reynolds Associates.   Listen now on Apple, Spotify, and YouTube.    Four things you’ll learn from this episode   Effective feedback focuses on specific behaviors, not personality. Frame feedback constructively to enable growth and development, avoiding subjective or contradictory comments. Creating a culture of psychological safety is essential for encouraging honest, upward feedback, which requires leaders to actively solicit input at all levels. It’s important to hone key skills, including actively listening to feedback, asking clarifying questions, and approaching it as a collaborative dialogue, rather than defensively. Integrating feedback into regular interactions, rather than relying on annual reviews, and seeking diverse perspectives through mentors or team debriefs, helps leaders continuously grow and innovate.  In this 17 minute episode, we will cover:   (1:32) How leaders can frame their fe

It’s never been more important to get your personal leadership brand right as a leader. But, it isn’t easy to concisely articulate what you want to be known for and what your unique value proposition is.   So, what is a personal leadership brand and how can you begin crafting it? How can you activate your leadership brand in the market? And, what are some of the common mistakes leaders make when cultivating their personal leadership brand?   In this episode of Leadership Lounge, we talk to some of our trusted advisors—Jenna Fisher, Rafael Martinez Gallardo, Shoon Lim, and Chief Marketing and Communications Officer and Executive Producer of Redefiners Amy Scissons—who share their perspectives on:    The three key elements that make up a strong personal leadership brand. How leaders can effectively activate their brand in the market. The benefits when leaders get it right—for themselves and their organization.  The advice they have for emerging leaders who are starting to craft their brand.   “I think earlier in one's career, there’s a tendency to want to be well-rounded and to try to hone things that perhaps you're not as naturally good with, and that's great. But I also think what's really important is to do the self-reflection, to figure out what is it that I am uniquely good at? What can I opine on to others? What can I be an expert at?”  Jenna Fisher, Leadership Advisor, Russell Reynolds Associates.    Listen now on Apple, Spotify, and YouTube.       Four things you’ll learn from this episode   Your leadership brand exists whether you shape it or not. Take control of your narrative by clearly defining your values, passions, and the legacy you wish to leave behind.  Authenticity is key to a powerful leadership brand. Align your public persona with your true self to build trust and credibility. Don’t try to imitate anyone else. Don't just broadcast; interact. Your brand thrives on meaningful engagement with your community. Curate, create, and contribute to discussions to establish a dynamic presence.  Your brand is a journey, not a destination. Continuously refine it through self-reflection, feedback, and intentional content creation. Remember, depth and consistency over time yield a robust presence.  In this 16-minute episode, we will cover:   (3.00) How a well-crafted personal leadership brand can differentiate you in a crowded marketplace.  (3.47) The importance of clarity, congruence, and consistency when bu

Not many CEOs would roll up their sleeves and ride on the back of a waste truck at 2am once a week for seven years. But for today’s guest, it was the best way to get to know his employees and learn first-hand what impacts their productivity in the field.  In this episode, Waste Management President and CEO Jim Fish joins Simon and guest host Emma Combe – host of Redefiners’ sister podcast, Leadership Lounge – to dig into what it takes to run a $20 billion company working on the frontlines of sustainability. Jim shares his insights into the importance of putting people first and creating sustainable value through all phases of the waste cycle – from recycling and composting to producing renewable natural gas as a byproduct from landfills to running his waste fleet on natural gas. He also talks about his views on CEOs weighing in on social topics and the delicate balance leaders need to strike between having a personal opinion and the broader responsibility to shareholders.   We'll also hear from Justus O’ Brien, a Managing Director in our Stamford office, who will outline what it takes to transition from the CFO role to the top seat.   Four things you’ll learn from this episode: How to get your team on board with sustainability initiatives How to adapt your business to changing market conditions  What it takes to create a people-first organization What is the CEO’s role when it comes to social issues How to balance and prioritize the many responsibilities and stakeholders a CEO has to manage  If you enjoyed this episode, you might also like these Redefiners episodes: Putting Sustainability Talk into Action with former Enel CEO Francesco Starace Leadership Lounge: Advice on when—and how—to weigh in on social issues Daring to Build a More Sustainable World with Kate Brandt and Sophia Mendelsohn <a href="https://www.russellreynolds.com/en/insights/podcasts/unpacking-leadership-lessons" target="_blank" sty

Leaders today are operating in a business landscape with new issues, expectations, and pressures to contend with. This new world demands a new breed of leader.So, how can you become a future-ready leader? What key skills will help you stand out and succeed in a fast-changing world? How can hiring managers identify whether leaders are ready for the role today—and are able to continue to develop and succeed in the role long-term?In this episode of Leadership Lounge, we talk to some of our trusted advisors—Erin Zolna, Tobias Bothe-Hutschenreuter, and Dana Landis—who share their perspectives on:  The four foundational skills that are important for leaders to succeed today.How leaders can boost their staying power in the role through self-awareness and making time for reflection.Why continuous development is critical—no matter how senior a leader is. The knock-on impact for diversity when hiring managers hire for potential and experience.Four things you’ll learn from this episode When hiring your next leader, look at their readiness for the role today, but also their capacity to grow and evolve for when the operating environments inevitably shift. Curiosity, resilience, systems thinking, and social intelligence are key skills that you will want to ramp up to succeed in the long term.The higher up you go in an organization, the less likely you are to think about yourself as someone who is growing and developing. But it’s important you continue to look for learning opportunities. Having a purpose and knowing your values as a leader is critical to not only your longevity, but the legacy you leave at an organization. A closer look at the research from this episode: The Future of LeadershipSeason 4 - Ep. 10 | Driving Transformation with Volvo Cars President and CEO Jim Rowan | Redefiners - Podcast Series | Russell Reynolds AssociatesGlobal Leadership Monitor <a href="https://www.russellreynolds.com/en/insights/reports-surveys/global-

What does it take to transform a small regional traditional energy provider into a global renewable energy powerhouse? In today’s episode, Hoda and Simon are joined by the Chair of the Governance Board for Sustainable Energy for All and former Enel CEO Francesco Starace, who led the transformation of Enel from its start in electric generation in Italy to become a world leader in all renewable technologies, including wind, solar, hydroelectric, and geothermal, operating in 30 markets. Francesco shares his insights into how he scaled the business, while keeping everyone’s focus on their north star of purpose and vision. He also talks about how Enel used a three-year-out timeline to make key decisions on strategic investments and how he uses technology and digital transformation to better serve customers. We'll also hear from Rich Fields, a Managing Director in our Boston office, who will outline how boards can leverage the transformational impact of AI while being mindful of the significant risks. If you enjoyed this episode, you might also like these Redefiners episodes: Daring to Build a More Sustainable World with Kate Brandt and Sophia Mendelsohn Leadership Lounge: What do top-performing teams have in common? Transforming the Energy Sector with Baker Hughes CEO Lorenzo Simonelli Doing Well by Doing Good: Feike Sijbesma, CEO Emeritus of Royal DSM, on the Power of Bold Change Feeding the World and Protecting the Planet with Yara International CEO Svein Tore Holsether

In the last year, AI has moved from a boardroom buzzword to a business imperative. But, while some leaders have sprinted ahead in their AI adoption, others remain at the starting line. So, what skills are important to help you unleash the potential of AI? Why is AI a leadership issue? And how do you overcome barriers that might be preventing you from acting?In this episode of Leadership Lounge, we talk to some of our trusted advisors—Tuck Rickards, Dana Landis, and Dan Cullen—who share their perspectives on:Why everyone in the organization must own AI—not just the tech department.The key reason why most tech transformations fail.The benefits and risks that AI poses for leaders.A closer look at the research from this episode:Global Leadership Monitor Leadership Labs | Russell Reynolds Associates

Being a first-time CEO can be a daunting transition filled with risk and opportunity, something that TCW Group President and CEO Katie Koch has experienced firsthand. In today’s episode, Clarke and Hoda talk with Katie about her career journey in the financial industry, from her early years as an intern at Goldman Sachs to becoming a first-time CEO at TCW. She shares what it takes to be a good leader and the skills needed to make tough decisions and take people where they may not want to go, including empathy, asking questions and listening, discipline of process, and the importance of having a great coach. She also shares her thoughts on how to navigate volatile global markets and the inherent friction of AI and business transformation.  We'll also hear from Sean Dineen, a Managing Director in our Boston office, who will outline what it takes to succeed in the first few days and months as a new CEO.  If you enjoyed this episode, you might also like these Redefiners episodes: Unpacking Leadership Lessons with Marriott International President and CEO Tony Capuano Leadership Lounge: How to nail your first year as CEO In the Fast Lane: A Conversation with FIA CEO Natalie Robyn Planting Long-Term Investment Seeds with Markel Group CEO Tom Gayner Opening Hearts and Minds on Late Night News with MSNBC’s Stephanie Ruhle

No one is immune from burnout. Not even accomplished leaders. In fact, we often find that it’s thehighest performing, most passionate leaders who are most at risk from burnout.So, what can you do to address this growing problem? What are the warning signs of burnout? And,when a leader reaches burnout, what are the consequences for the individual and the organization?In this episode of Leadership Lounge, we talk to some of our trusted advisors—Nic Cutts, GuylaineDavid, and Henryk Krajewski—who share their perspectives on:How leaders can spot the warning signs of burnout in themselves—and their teams.Why it’s important leaders reframe their attitudes toward burnout.How leaders can avoid creating a burnout culture in their organization.How toxic positivity can lead to burnout.A closer look at the research from this episode:World Health Organization, Burnout: An Occupational PhenomenonRussell Reynolds Associates, Redefiners Podcast, Season 2 - Ep. 18 | From Burnout to Performance: Creating a Culture of Resiliency (Re-Release) with Annastiina Hintsa, CEO, Hintsa PerformanceRussell Reynolds Associates, Executive Assessment & BenchmarkingRussell Reynolds Associates, The New Wellness at Work: Improving Culture via Employee WellbeingAXA UK and Centre of Economic and Business Research, The true cost of running on empty: work-related stress costing UK economy £28bn a yearThe Mindful Business CharterBBC News Lloyds boss: Mental health issues can break lives<a href="https://www.bbc.com/ne

When it comes to technology and transformation, the automotive industry is at the forefront of change. Government regulations, changing consumer demands, new technology and climate change have forced auto manufacturers to evolve their approach.  In today’s episode of Redefiners, Clarke and Hoda talk with Jim Rowan, President and CEO of Volvo Cars, about his career “shift” from consumer electronics to the automotive industry. Jim talks about Volvo’s ambitious goal of going fully electric by 2030, the intersection of design, collaboration and innovation, leading through disruption, and the power of curiosity and hard work to accelerate learning and solve big problems.   We'll also hear from Tristan Jervis, a Managing Director in our London office, who will outline what it takes to cultivate a tech-first culture—and how it can boost your organization’s resilience to face what’s next.  If you enjoyed this episode, you might also like these Redefiners episodes: The Necessity of Change with President and CEO of Wells Fargo Charlie Scharf In the Fast Lane: A Conversation with FIA CEO Natalie Robyn Leadership Lounge: How to nail your first year as CEO Leadership Reimagined: Transformation Tips from Jim Hagemann Snabe

How well a leadership team performs can make or break an organization. But, given that market conditions are in constant flux, and C-suites are shouldering more responsibility than ever before, getting the balance right in your top team is far from easy.So, what are some of the key characteristics of a high-performing leadership team? How do successful teams foster a culture of collaboration and trust? And, how do you go about having uncomfortable conversations with your team?In this episode of Leadership Lounge, we talk to some of our trusted advisors—Emmy Melville, Nicholas Anderson, and Miriam Capelli—who share how CEOs can elevate their team’s performance and drive the organization forward. Tune in to discover the importance of productive tension in your C-suite, how psychometric data can aid challenging conversations, and why T-shaped leaders are considered key to the success of an executive leadership team.A closer look at the research from this episode:Bain & Company, At the Top, It’s All about TeamworkForbes, Phil Jackson Brings NY Knicks ’Mindful ManagementRussell Reynolds Associates, CEO Turnover IndexRussell Reynolds Associates, Indispensable Tensions: Leadership Span and the Science of C-suite Success

When it comes to disruption, transformation, and change, perhaps no industry has experienced this more over the past decade than the financial services industry. From online and mobile banking, to FinTechs, to data analytics and AI, to changing regulations, leaders of banking and financial service institutions have had to navigate through a tremendous amount of change.   On this episode of Redefiners, President and CEO of Wells Fargo, Charlie Scharf, sits down with Clarke and Hoda to peel back the covers on how he’s managed through so much change over his more than 25-year career in financial services. Charlie talks about his leadership journey, from his early years working with banking legends Jamie Dimon, Sandy Weill, and Bob Lipp, to his first actions to restore trust and confidence as a new CEO at Wells Fargo during a tumultuous time for the company. He’ll share his insights on how he manages culture to balance the risk of change while protecting what’s working in the business, how he views FinTech companies, gaining new perspectives from board roles, and how technology and AI have transformed the financial services industry and where it’s going next.  We'll also hear from Tuck Rickards, a Managing Director in our San Francisco office, who will outline the barriers leaders face when implementing AI—and how to bridge them.  If you enjoyed this episode, you might also like these Redefiners episodes: Leadership Lounge – Why even top leaders need a mentor Unpacking Leadership Lessons with Marriott International President and CEO Tony Capuano Front Row Seat to the Digital Revolution with Microsoft Vice Chair and President Brad Smith – Part 1 and Part 2 Private Investment Guru David Rubenstein Goes Public on How to Be a Succes

When Tony Capuano took over as President and CEO at Marriott, the company was wrestling with the most significant challenge it’s ever faced as travel essentially shut down due to the COVID-19 pandemic. Further complicating matters, Marriott’s beloved, iconic CEO, Arne Sorenson, had recently passed away and many in the company were dealing with the loss of their visionary leader, mentor, and friend.   On this episode of Redefiners, Tony talks with Clarke and Hoda about leadership lessons he’s gleaned from almost 30 years at Marriott, including his top advice for leaders transitioning into the CEO role. He’ll also dig into Marriott’s Bonvoy customer loyalty program, sustainability at scale in the hospitality industry, and how technology and AI can help deliver high touch personal service.   We'll also hear from Ty Wiggins, an Executive Director in our London office and author of RRA’s latest book, The New CEO: Lessons from CEOs on How to Start Well and Perform Quickly (Minus the Common Mistakes). Ty discusses why transitioning into the CEO role is one of the most challenging—and rewarding—moves of an executive’s career, and how new leaders can get off to a strong start.  If you enjoyed this episode, you might also like these Redefiners episodes: Leadership Lounge – How to nail your first year as CEO The Business of Football with Los Angeles Rams COO Kevin Demoff Planting Long-Term Investment Seeds with Markel Group CEO Tom Gayner Reimagining Patient Care: A Conversation with Healthcare Innovator Ashley McEvoy Sunscreen and Success: Supergoop!'s Winning Formula with CEO Amanda Baldwin