Skip to content
ChannelPro Weekly Podcast artwork

ChannelPro Weekly Podcast

The ChannelPro Network·Hosted by Matt Whitlock and Rich Freeman·279 episodes

BusinessNewsMSP-focusedGuest interviewsIT channel news35-55 minStandalone episodesBusiness advice

The ChannelPro Weekly Podcast is a weekly audio program for channel professionals, focusing on topics of interest as related to the recent week in news, as well as other information, guest interviews, and more!

Why listen

ChannelPro Weekly Podcast is built for MSPs, IT consultants, and channel professionals who want practical business context from people working in the field. Host Matt Whitlock mixes guest interviews with channel news, cybersecurity, AI, operations, community building, and growth advice, so listeners get a trade-magazine view of the MSP world in a conversational format.

Episodes

35 min
Aug 9, 2024Episode 271
With Guest Lori Hardtke - Unlocking the Secrets of Mastering Two Businesses

Lori Hardtke didn't want to be mired in day-to-day operations of her business, so she made sure to set her team up for success. The Hawaii resident chats with ChannelPro Tech Editor Matt Whitlock a little bit about her latest passion project, the Profit Builder Blueprint business coaching endeavor, practical steps she took to streamline her business operations, the importance of documentation, and more! Links mentioned in this episode: The Profit Builder Blueprint website - http://profitfirst4msps.com/ Join us at our upcoming ChannelPro Network events, free for qualified attendees: ChannelPro LIVE: Charlotte on Sept. 9-10 in North Carolina - https://events.channelpronetwork.com/2024-channelpro-live-charlotte?utm=cpw ChannelPro Product Round-up: Achieving Sky High Customer Satisfaction With AI, a virtual event on Sept. 17 - https://events.channelpronetwork.com/channelpro-product-round-achieving-sky-high-customer-satisfaction-ai?utm=cpw ChannelPro LIVE: Dallas on Oct. 9-10 in Texas - https://events.channelpronetwork.com/2024-channelpro-live-dallas?utm=cpw ChannelPro DEFEND West in the L.A. area on Nov. 12-13 - https://events.channelpronetwork.com/2024-channelpro-defend-west?utm=cpw Podcast24 promo code for our events Join us at our upcoming ChannelPro Network events, free for qualified attendees: Use promo code Podcast24 when registering. See ChannelPro's full events schedule and register today! - https://events.channelpronetwork.com/upcoming-events?utm=cpw

33 min
Aug 3, 2024Episode 270
Chris Barber on How Joining a Professional Organization Can Help an MSP

"Chief Nerd" Chris Barber insists that networking is critical to building a successful MSP. It's important to get out there and show them a side of you they won't forget. Like he tells ChannelPro Tech Editor Matt Whitlock, Barber is "kind of a cartoon character," but people remember him. The pair discuss how joining organizations — from local chambers of commerce to groups specific to the industry, like the National Society of IT Service Providers — can be a game changer for MSPs, how these memberships can result in not just new clients but leads for even more, and how these connections can make a difference in buying decisions. There are plenty of insights in this episode that you won't want to miss! Links mentioned in this episode: Barber on LinkedIn - https://www.linkedin.com/in/christopherjbarber/ How MSPs Can Leverage MDR to Expand Their Security Business - https://www.channelpronetwork.com/2024/07/18/how-msps-can-leverage-mdr-to-expand-their-security-business/?utm=cpw 5 Creative Ways MSPs Can Uncover New Business Opportunities - https://www.channelpronetwork.com/2024/07/22/5-creative-ways-msps-can-uncover-new-business-opportunities/?utm=cpw Join us at our upcoming ChannelPro Network events, free for qualified attendees: ChannelPro DEFEND East on Aug. 7-8 in Iselin, NJ - https://events.channelpronetwork.com/2024-channelpro-defend?utm=cpw ChannelPro LIVE: Charlotte on Sept. 9-10 in North Carolina - https://events.channelpronetwork.com/2024-channelpro-live-charlotte?utm=cpw ChannelPro Product Round-up: Achieving Sky High Customer Satisfaction With AI, a virtual event on Sept. 17 - https://events.channelpronetwork.com/channelpro-product-round-achieving-sky-high-customer-satisfaction-ai?utm=cpw ChannelPro LIVE: Dallas on Oct. 9-10 in Texas - https://events.channelpronetwork.com/2024-channelpro-live-dallas?utm=cpw ChannelPro DEFEND West in the L.A. area on Nov. 12-13 - https://events.channelpronetwork.com/2024-channelpro-defend-west?utm=cpw Use promo code Podcast24 for our events

35 min
Jul 26, 2024Episode 269
Automation Ace Paco Lebron Shares 1 Easy Way MSPs Can Go From Mediocre to Good

What does it take for MSPs to get to good? If you Paco Lebron, it’s all about automation. Join Lebron as he sits down with ChannelPro Tech Editor Matt Whitlock for a rousing discussion on how automation can make a difference for MSPs who are struggling with standardization and repetitive tasks. They also chat about how to get past common challenges when trying to integrate AI and automation, how to enhance cybersecurity measures, and Lebron — who is an established podcaster himself — shares his 1% strategy. Tune in to learn what that’s all about and more! Links mentioned in this episode: Paco's MSP Unplugged podcast - https://www.mspunplugged.com/ Lebron on LinkedIn - https://www.linkedin.com/in/pacolebron/ TechCon Unplugged - https://techconunplugged.com/ 7 Essential Marketing Tips for MSPs to Master Online Success - https://www.channelpronetwork.com/2024/07/16/7-essential-marketing-tips-for-msps-to-master-online-success/ AI and the MSP: Friend, Foe, or Frenemy? - https://www.channelpronetwork.com/2024/07/16/ai-and-the-msp-friend-foe-or-frenemy/ 'Sad and Difficult Decision': Kaspersky to Wind Down U.S. Operations - https://www.channelpronetwork.com/2024/07/16/kaspersky-to-wind-down-u-s-operations/ Join us at our upcoming ChannelPro Network events, free for qualified attendees: ChannelPro DEFEND East on Aug. 7-8 in Iselin, NJ - https://events.channelpronetwork.com/2024-channelpro-defend?utm=cpw ChannelPro LIVE: Charlotte on Sept. 9-10 in North Carolina - https://events.channelpronetwork.com/2024-channelpro-live-charlotte?utm=cpw ChannelPro Product Round-up: Achieving Sky High Customer Satisfaction With AI, a virtual event on Sept. 17 - https://events.channelpronetwork.com/channelpro-product-round-achieving-sky-high-customer-satisfaction-ai?utm=cpw ChannelPro LIVE: Dallas on Oct. 9-10 in Texas - https://events.channelpronetwork.com/2024-channelpro-live-dallas?utm=cpw ChannelPro DEFEND West is coming to the L.A. area on Nov. 12-13 - https://events.channelpronetwork.com/2024-channelpro-defend-west?utm=cpw Podcast24 promo code for our events.

30 min
Jul 18, 2024Episode 268
Angela Hogaboom and the Essential Steps to Build a Robust Security Program

Angela Hogaboom doesn't play around when it comes to security. The cybersecurity sentinel joins Tech Editor Matt Whitlock for a spirited conversation about her newest venture, Cyber Compliance Group. Hogaboom — who reveals that she went back to school after winning a bet — talks about her new "sensory-oriented" security firm's white-label partner program and answers three questions in rapid-fire format. Plus, she gives us a preview of the cool hacker standoff she will be part of in the upcoming ChannelPro DEFEND conference. You won't want to miss this episode! Links mentioned in this episode: Angela Hogaboom on LinkedIn - https://www.linkedin.com/in/angelahogaboom/   cybercompliancegroup.com - https://www.cybercompliancegroup.com/ 5 Tech Companies Aim for Channel Dominance. Read Their Powerful Pitches to MSPs. - https://www.channelpronetwork.com/2024/07/09/5-tech-companies-aim-for-channel-dominance-read-their-powerful-pitches-to-msps/?utm=cpw Next Generation of Cybersecurity Talent: Locked Out and Left Behind - https://www.channelpronetwork.com/2024/07/12/next-generation-of-cybersecurity-talent-locked-out-and-left-behind/?utm=cpw 6 Ways MSPs Play a Critical Role in SMB Digital Transformation - https://www.channelpronetwork.com/2024/07/15/6-ways-msps-play-a-critical-role-in-smb-digital-transformation/?utm=cpw Join us at our upcoming ChannelPro Network events, free for qualified attendees: ChannelPro DEFEND East on Aug. 7-8 in Iselin, NJ - https://events.channelpronetwork.com/2024-channelpro-defend?utm=cpw ChannelPro LIVE: Charlotte on Sept. 9-10 in North Carolina - https://events.channelpronetwork.com/2024-channelpro-live-charlotte?utm=cpw ChannelPro Product Round-up: Achieving Sky High Customer Satisfaction With AI, a virtual event on Sept. 17 - https://events.channelpronetwork.com/channelpro-product-round-achieving-sky-high-customer-satisfaction-ai?utm=cpw ChannelPro LIVE: Dallas on Oct. 9-10 in Texas - https://events.channelpronetwork.com/2024-channelpro-live-dallas?utm=cpw ChannelPro DEFEND West is coming to the L.A. area on Nov. 12-13. - https://events.channelpronetwork.com/2024-channelpro-defend-west?utm=cpw Podcast24 promo code for our events. Use promo code Podcast24 when registering. See ChannelPro's full events schedule and register today! - https://events.channelpronetwork.com/upcoming-events?utm=cpw&_gl=1*19t2m3o*_gcl_au*MTk0NTc1MDIyMC4xNzE2MjIyMzQx

33 min
Jul 12, 2024Episode 267
Expert Tips from M&A Maven Rayanne Buchianico

Plan, plan, plan! That’s the key when it comes to getting through an M&A unscathed, according to MSP accounting expert Rayanne Buchianico. The M&A maven hangs out with Tech Editor Matt Whitlock to discuss some tips to maximize your valuation, minimize liabilities, and she drops some surprising facts — including that not everyone is motivated by money (who knew?). Plus, she offers tips on how to manage a situation that feels like it’s spiraling into a “business divorce” and answers three questions in rapid-fire format. So, sit down, have a cup of coffee, and soak up some great advice on ensuring your deals don’t go South! Subscribe to ChannelPro Weekly! Look for us in your favorite podcast app. More subscription options here: channelproweekly.libsyn.com. Links mentioned in this episode: Learn more about ABC Solutions ChannelPro DEFEND Conference Heads to NJ, Promises to Lift Cybersecurity and Profitability of MSPs  How Browser Extensions Are Igniting the SaaS Data Protection Problem — and How You Can Take Control of the Situation Digital Agility: How MSPs Can Prepare Clients for Future Disruptions Join us at our upcoming ChannelPro Network events, free for qualified attendees: ChannelPro Deep Dive: Strategies on Selling Cybersecurity Services on July 17 ChannelPro Defend East on Aug. 7-8 in Iselin, NJ ChannelPro Defend West, Nov. 12-13, in the Los Angeles area. Use promo code Podcast24 when registering. <p

34 min
Jul 5, 2024Episode 266
Liability Guru Joe Brunsman Offers Tips on How Not To Get Burned

It isn’t often that MSPs WANT to hear from someone described as an “insurance dork” but Joseph Brunsman is the exception. The liability guru and former naval officer joins Tech Editor Matt Whitlock to chat about what MSPs need to do to avoid compliance traps. Brunsman shares what’s happening in the world of MSP regulations right now, shares suggestions on how not to get burned — with the “million-dollar MSP lawsuit” as an example — and he answers three questions in rapid-fire format. And along with all those nuggets of wisdom, he reveals a childhood cringe moment: When his grandmother took him to a matinee show of the first “Austin Powers” movie. In her defense, she had no idea what it was about. “Throw me a friggin’ bone here!” Links mentioned in this episode: Brunsman’s most popular YouTube video on the million-dollar MSP lawsuit. - https://youtu.be/7reZYdTmjhs Brunsman’s YouTube channel, and on LinkedIn. - https://www.youtube.com/@JosephBrunsman/featured, https://www.linkedin.com/in/josephbrunsman/ Brunsman’s books - https://www.amazon.com/Books-Joseph-E-Brunsman/s?rh=n%3A283155%2Cp_27%3AJoseph+E+Brunsman New Cybersecurity Center of Excellence Aims to Build Stronger Workforce,  Provide Key Services - https://www.channelpronetwork.com/2024/07/01/cybersecurity-center-of-excellence-seeks-to-build-stronger-workforce/?utm=cpw Tips to Equip SMBs with Effective Cybersecurity Communication Plans - https://www.channelpronetwork.com/2024/06/25/tips-to-equip-smbs-with-effective-cybersecurity-communication-plans/?utm=cpw Understand Your Audience: How to Build a Community via Organic Social Media - https://www.channelpronetwork.com/2024/06/25/understand-your-audience-how-to-build-a-community-via-organic-social-media/?utm=cpw CrowdStrike and NinjaOne Executives Weigh In on Why Their Strategic Partnership Is Great News for MSPs - https://www.channelpronetwork.com/2024/06/21/crowdstrike-and-ninjaone-executives-weigh-in-on-why-their-strategic-partnership-is-great-news-for-msps/?utm=cpw Join us at our upcoming ChannelPro Network events, free for qualified attendees: ChannelPro Deep Dive: Strategies on Selling Cybersecurity Services on July 17 - https://events.channelpronetwork.com/channelpro-deep-dive-strategies-selling-cybersecurity-services?utm=cpw ChannelPro Defend East on Aug. 7-8 in Iselin, NJ - https://events.channelpronetwork.com/2024-channelpro-defend?utm=cpw ChannelPro Defend West, Nov. 12-13, in the Los Angeles area. - https://events.channelpronetwork.com/2024-channelpro-defend-west?utm=cpw Use promo code Podcast24 when registering. See ChannelPro’s full events schedule and register today! - https://events.channelpronetwork.com/upcoming-events?utm=cpw

31 min
Jun 28, 2024Episode 265
How MSPs Can Profit from AI with Ronnie Parisella

Curious about “repeatability in AI?” In this latest episode of ChannelPro Weekly, Parisella hangs out with Tech Editor Matt Whitlock. Parisella offers tips on the easy, low-hanging fruit that will lead MSPs to profit from AI, how he’s involved in the first-ever Coney Island ComicCon, and he answers three questions in rapid-fire format. If you’re on the fence about AI, this episode may sway you in the right direction! Links mentioned in this episode: Parisella on LinkedIn MSP Franchising: How to Determine If It’s Right for You Navigating Deepfake Threats: 5 Ways MSPs Can Counter Misuse Kaspersky Statement on the U.S. Commerce Department Determination TRENDING: 4 Companies Join Pax8 Marketplace, Offering Solutions, Automation, More Join us at our upcoming ChannelPro Network events, free for qualified attendees: ChannelPro Deep Dive: Strategies on Selling Cybersecurity Services on July 17 ChannelPro Defend East on Aug. 7-8 in Iselin, NJ ChannelPro Defend West, Nov. 12-13, in the Los Angeles area. Use promo code Podcast24 when registering. See ChannelPro’s full events schedule and register today!

53 min
Jun 21, 2024Episode 264
Degenerates — Growing MSPs via Community: The Tech Degenerates Story

Business consumes most MSPs’ thought processes throughout the day, but sometimes you just need to vent — and The Tech Degenerates get that. In this latest episode of ChannelPro Weekly, Tech Editor Matt Whitlock chats with the group’s leaders Henry Timm and Dawn Sizer, both successful MSPs themselves. They share what draws people to the group, some of the topics broached on the Discord groups — ranging from the latest tech gadgets to managing daily stresses to what’s happening in members’ personal lives — and a little bit about themselves. It’s a show any degenerate, uh, tech enthusiast, won’t want to miss. Subscribe to ChannelPro Weekly! Look for us in your favorite podcast app. More subscription options here: channelproweekly.libsyn.com. Links mentioned in this episode: The Tech Degenerates Sizer on LinkedIn Timm on LinkedIn Introducing ChannelPro’s Top 20 MSPs for 2024 ChannelPro’s Top 24 Profit-driving Solutions for MSPs Usage-Based Pricing: Pia Introduces New Model for aiDesk in Exclusive Interview Midwest MSPs Treated to Personal Stories, Compelling Demos, and More at ChannelPro LIVE: Columbus Show Join us at our upcoming ChannelPro Network events, both virtual and in person, free for qualified attendees: ChannelPro Deep Dive: Strategies on Selling Cybersecurity Services on July 17 <a href= "https://events.channelpronetwo

47 min
Jun 14, 2024Episode 263
Episode #263 - Getting Entangled

How many qubits does it take to render all encryption useless? In this latest episode of ChannelPro Weekly, Tech Editor Matt Whitlock is joined by Philip de Souza of Aurora to ponder that very question as they chat about quantum computing - why we need to start having the quantum conversation, where quantum computing is today, where it will be in 5-10 years, and the impact it will have on both security and MSPs. Plus, Philip details a recent trip to India complete with a "pants on fire" moment... and no, he's not a liar! Subscribe to ChannelPro Weekly! Look for us in your favorite podcast app. More subscription options here: channelproweekly.libsyn.com. Links mentioned in this episode: OpenText Cybersecurity MSP/MSSP Survey Finds Customers Seek AI-led Comprehensive Security Expertise Pax8 Launches New Security Program The Human Firewall: How MSPs Can Train Employees to be the 1st Line of Defense Rising Demand and Evolving Expectations: Top MSP Trends to Watch Deepfakes + Generative AI = Major Problems for Business Join us at our upcoming ChannelPro Network events, free for qualified attendees: ChannelPro Product Round-up on June 18 ChannelPro Deep Dive: Strategies on Selling Cybersecurity Services on July 17 ChannelPro Live: Charlotte, September 9-10  ALSO ChannelPro Defend East on Aug. 7-8 in Iselin, NJ <a href= "https://events.channelpronetwork.com/2024-channelpro-defend-west" target="_blan

44 min
May 24, 2024Episode 262
Episode #262 - Breaking Rye

With great power comes great responsibility — except for being good at trivia. In this latest episode of ChannelPro Weekly, Tech Editor Matt Whitlock assembles with Mike Bloomfield, “President Geek” of Staten Island-based Tekie Geek. They discuss how Bloomfield grew Tekie Geek from a solo MSP to a band of “IT Superheroes of Cybersecurity,” along with how the three “Cs” — clients, community, and culture — created a foundation for his company. Plus, Bloomfield shares his top pick for New Jersey dining, a prelude to ChannelPro Defend East this summer, and see how he fares when it comes to geek culture trivia as he impresses with the Sidious Revelation. We can do this all day! Subscribe to ChannelPro Weekly! Look for us in your favorite podcast app. More subscription options here: channelproweekly.libsyn.com. Links mentioned in this episode: ChannelPro LIVE: Baltimore Builds MSP Relationships, AI Wows Them Deepfakes + Generative AI = Major Problems for Business Verizon’s Strategic Vision for MSPs: A Conversation with Channel Chief Mark Tina AI Is Big, and That Means Risk with New Vendors Join us at our upcoming ChannelPro Network events, free for qualified attendees: ChannelPro LIVE: Columbus on June 5-6 ChannelPro Product Round-up on June 18 ChannelPro Deep Dive: Strategies on Selling Cybersecurity Services <span data-contras

51 min
May 10, 2024Episode 261
Episode #261 - The Crazy Rich Uncle

Believe it or not, this is the second straight episode with a reference to popular '80s flick, "The Goonies!" Matt Whitlock sits down with the new members of ChannelPro's editorial team: Jonathan Browning and Anjali Fluker. They talk about their career backgrounds, their vision for ChannelPro, what they've been hearing at big industry events, and have some fun sharing the cartoons they grew up with and favorite 1980s movies. "DuckTales," anyone? Subscribe to ChannelPro Weekly! Look for us in your favorite podcast app. More subscription options here: channelproweekly.libsyn.com. Index: Guest introductions: 01:12 ChannelPro MSP Advisory Board: 16:45 Part 2: 27:45 News and Events: 39:10 Links mentioned in this episode: MSPs React to Comprehensive, Aggressively Priced Kaseya 365 What to Expect at ChannelPro's Event Next Week Join us at our upcoming ChannelPro Network event, free for qualified attendees: ChannelPro LIVE: Baltimore, May 15-16 at the DoubleTree by Hilton Baltimore North Pikesville. ChannelPro Deep Dive: Bundling and Pricing Managed Services, a virtual event on May 22. See our full events schedule and register today!

52 min
May 1, 2024Episode 260
Episode #260 - My Condo on Mars

Ready for some nautical talk? Author, public speaker and Mr. Culture Manuel Palachuk, who described himself as a "pirate who just turned 60," hangs out with ChannelPro's own Matt Whitlock to share insights on his four cornerstones of culture for all organizations. They also talk about Palachuk's soon-to-be-released second book, and getting his sailboat seaworthy, er, gulfworthy — which even involved him learning how to weld stainless steel. Plus, don't miss Manuel's AI Tip of the Week (Spoiler alert: It makes a connection between leadership, the 1980s cult classic movie "The Goonies," and Marvel warlord Thanos. You get bonus points if you know the connection between those last two things!). Subscribe to ChannelPro Weekly! Look for us in your favorite podcast app. More subscription options here: channelproweekly.libsyn.com.   Show Information: Episode: #260 Title: My Condo on Mars Duration: 52:14 File size: 36.4MB Host: Matt Whitlock, technology editor, ChannelPro Guest: Manuel Palachuk, owner/president, Manuel Palachuk InternationalLinks mentioned in this episode: Palachuk's first book: Getting to the Next Level The Human Firewall: Cybersecurity's First Line of Defense Why Culture Means the Most to Waident’s John Ahlberg in Business  Stay Ahead of Competitors Amid Economic Uncertainty by Prioritizing Value-Add Resources and Relationships Join us at our upcoming ChannelPro Network event, free for qualified attendees: ChannelPro LIVE: Baltimore, May 15-16 at the DoubleTree by Hilton Baltimore North Pikesville. ChannelPro Deep Dive: Bundling and Pricing Managed Services, a virtual event on

44 min
Apr 24, 2024Episode 259
Episode #259 - Avalanche of Cash

It's true! Your eyes are not deceiving you, loyal listeners and new friends, ChannelPro Weekly is back! After quite a hiatus and some big changes behind the scenes, we are pleased to present our first ChannelPro podcast episode of 2024. Our Tech Guru and host Matt Whitlock is joined by a special guest, podcaster extraordinaire and self-proclaimed news junkie Dave Sobel of MSP Radio fame. Sobel offers advice on how MSPs can filter out the noise and zero in on the news that truly matters to them, what's the deal with all the industry layoffs, and they share their "museum" items — tech pieces worth showing off. Subscribe to ChannelPro Weekly! Look for us in your favorite podcast app. More subscription options here: channelproweekly.libsyn.com. Show Information: Episode #: 259 Title: Avalanche of Cash Duration: 44:07 File size: 30.8MB Host: Matt Whitlock, technology editor, ChannelPro Guest: Dave Sobel, owner, MSP Radio Links mentioned in this episode: Copilot for Microsoft 365 is Here, and it's a Golden Opportunity for MSPs Why Most MSPs Don’t Grow — and How You Can Change That Broadcom-VMware Shakeout: How the Channel Has Been Affected By the Big Industry Acquisition Tackling Tech Firms’ Regulatory Hurdles Can Drive a Brighter Future for MSPs The Business of Tech See more at ChannelProNetwork.com... Join us at a ChannelPro Network event! Free for qualified attendees. See our events schedule and register today!

2 hr 2 min
Apr 7, 2023Episode 258
ChannelPro Weekly Podcast: Episode #258 - Farewell Johnny Appleseed of the Channel

Can it be true? After 16 wonderful years, Rich is stepping down from his day-to-day duties at ChannelPro, and therefore as co-host of this podcast. To mark the occasion, Matt and Rich invite their colleagues Michael Siggins, Colleen Frye, and Joel Zaidspiner to tell you exactly what they REALLY think of Rich, not to mention the many ways he’s impacted ChannelPro. You’ll also learn a little about what the future holds for him and this show. Nothing but seeds of goodness for all concerned! Subscribe to ChannelPro Weekly! iTunes: https://itunes.apple.com/us/podcast/channelpro-weekly-podcast/id1095568582?mt=2 Google Podcasts: https://podcasts.google.com/feed/aHR0cHM6Ly9jaGFubmVscHJvd2Vla2x5LmxpYnN5bi5jb20vcnNz?sa=X&ved=2ahUKEwjq-N3UvNHyAhVWPs0KHYdTDmkQ9sEGegQIARAF Spotify: https://open.spotify.com/show/7hWuOWbrIcwtrK6UJLSHvU Amazon Music: https://music.amazon.com/podcasts/a1d93194-a5f3-46d8-b625-abdc0ba032f1/ChannelPro-Weekly-Podcast More here: https://www.channelpronetwork.com/download/podcast/channelpro-weekly-podcast-episode-258-farewell-johnny-appleseed-channel Topics and Related Links Mentioned: ChannelPro Weekly Podcast: Episode #001 - Is This Thing On? - https://www.channelpronetwork.com/download/podcast/channelpro-weekly-podcast-episode-001-thing ChannelPro Weekly Podcast: Episode #131 - 3 Versus 5 (includes interview with Christoph Schell, then of HP) - https://www.channelpronetwork.com/download/podcast/channelpro-weekly-podcast-episode-131-3-versus-5 ChannelPro Weekly Podcast: Episode #162 - The ExorRich (includes interview with David Friend of Wasabi) - https://www.channelpronetwork.com/download/podcast/channelpro-weekly-podcast-episode-162-exorrich ChannelPro Weekly Podcast: Episode #182 - Hostage Video - https://www.channelpronetwork.com/download/podcast/channelpro-weekly-podcast-episode-182-hostage-video ChannelPro Weekly Podcast: Episode #237 - Casper the Friendly Editor - https://www.channelpronetwork.com/download/podcast/channelpro-weekly-2021-new-years-special ChannelPro Weekly - 2021 New Year's Special - https://www.channelpronetwork.com/download/podcast/channelpro-weekly-2021-new-years-special ChannelPro Weekly - 2022 Holiday Special - https://www.channelpronetwork.com/download/podcast/channelpro-weekly-2022-holiday-special Channelholic, Rich Freeman's Blog on Substack - https://www.channelholic.news/

1 hr 46 min
Mar 31, 2023
ChannelPro Weekly Podcast: Special Edition: He's Doing It Again - Sponsored by Sophos

There’s just no stopping that guy, is there? Sigh. In any event, Matt, Rich, and returning guest host Bob Coppedge, of managed services provider Simplex-IT(link is external), aren’t about to let that prevent them from diving into the new cyber insurance pact between Sophos and Cowbell Cyber, the upgraded endpoint protection solutions Sophos released recently, or the first Dynabook laptops to sport 13th Gen Intel processors. Then they’re joined by Eric Kokonas, head of MDR product marketing at Sophos, for a look at why MDR adoption is climbing fast and how MSPs should employ it. Great stuff no matter how insistently you-know-who keeps going at it. Subscribe to ChannelPro Weekly! iTunes: https://itunes.apple.com/us/podcast/channelpro-weekly-podcast/id1095568582?mt=2 Google Podcasts: https://podcasts.google.com/feed/aHR0cHM6Ly9jaGFubmVscHJvd2Vla2x5LmxpYnN5bi5jb20vcnNz?sa=X&ved=2ahUKEwjq-N3UvNHyAhVWPs0KHYdTDmkQ9sEGegQIARAF Spotify: https://open.spotify.com/show/7hWuOWbrIcwtrK6UJLSHvU Amazon Music: https://music.amazon.com/podcasts/a1d93194-a5f3-46d8-b625-abdc0ba032f1/ChannelPro-Weekly-Podcast More here: https://www.channelpronetwork.com/download/podcast/channelpro-weekly-podcast-special-edition-hes-doing-it-again-sponsored-sophos Topics and Related Links Mentioned: Sophos Partners with Cowbell - https://www.sophos.com/en-us/press/press-releases/2023/03/sophos-partners-cowbell-provide-businesses-easier-access-cyber Sophos Upgrades Endpoint Security Solutions - https://www.channelpronetwork.com/news/sophos-upgrades-endpoint-security-solutions First Dynabook Portege and Tecra Notebooks Now Available with 13th Gen Intel Processors - https://www.channelpronetwork.com/news/first-dynabook-portege-and-tecra-notebooks-now-available-13th-gen-intel-processors Simplex-IT Learning Center: https://www.simplex-it.com/learning-center

1 hr 26 min
Mar 24, 2023
ChannelPro Weekly Special Edition: Squeezing the Juice - Sponsored by JumpCloud

Juicers easily squeeze out every last drop for your breakfast OJ. Unfortunately, there's no machine for squeezing out every last drop of margin from your solutions, but you'll get some sound ideas on how to do just that when you hear Matt, Colleen Frye, and Reilly Scull of Macktez discuss JumpCloud's solution for identity transformation and tackle what it takes to build an MRR service around smart home sensors. Plus, nominations are open for the fifth annual Cecilia Galvin Scholarship and SANS Institute's new partnership Google to launch the SANS Cloud Diversity Academy (SCDA). Then stick around for an insightful guest interview with JumpCloud's Antoine Jebara, Co-Founder and General Manager, MSP Channel, as they dive deeper into identity transformation and how an Open Directory Platform helps solve some of the most pressing IT needs - all while squeezing out a few extra dollars in profit. Big thanks to JumpCloud for sponsoring this special edition episode of ChannelPro Weekly! To learn how to grow your business with an Open Directory Platform, visit https://cloud.jumpcloud.com/ChannelPro-Podcast Subscribe to ChannelPro Weekly! iTunes: https://itunes.apple.com/us/podcast/channelpro-weekly-podcast/id1095568582?mt=2 Google Podcasts: https://podcasts.google.com/feed/aHR0cHM6Ly9jaGFubmVscHJvd2Vla2x5LmxpYnN5bi5jb20vcnNz?sa=X&ved=2ahUKEwjq-N3UvNHyAhVWPs0KHYdTDmkQ9sEGegQIARAF Spotify: https://open.spotify.com/show/7hWuOWbrIcwtrK6UJLSHvU Amazon Music: https://music.amazon.com/podcasts/a1d93194-a5f3-46d8-b625-abdc0ba032f1/ChannelPro-Weekly-Podcast More here: https://www.channelpronetwork.com/download/podcast/channelpro-weekly-special-edition-squeezing-juice-sponsored-jumpcloud Topics and Related Links Mentioned: Nominations Open for the Cecilia Galvin Scholarship - https://www.channelpronetwork.com/news/nominations-are-open-fifth-annual-comptia-channelpro-cecilia-galvin-scholarship-award SANS Institute and Google collaboration to provide training through a new SANS Cloud Diversity Academy (SCDA) - https://www.channelpronetwork.com/article/sans-institute-partners-google-launch-cloud-diversity-academy Build an MRR service around smart home sensors - https://www.channelpronetwork.com/article/building-mrr-service-around-smart-home-sensors JumpCloud for MSPs - https://cloud.jumpcloud.com/ChannelPro-Podcast

1 hr 51 min
Feb 24, 2023Episode 257
ChannelPro Weekly Podcast: Episode #257 - Not in a Jail Cell

If you’re not behind bars when you see this, things could be worse. But things are about to get better in a hurry once you hear Matt, Rich, and guest host Henry Timm, of Phantom Technology Solutions, discuss two new enterprise-grade firewalls that Sophos says could be right for SMBs too, why Mac management is a profit-booster many MSPs ignore, and ChannelPro’s Vendors on the Vanguard list for 2023. Then they’re joined by sales and marketing guru and channel legend Janet Schijns, of JS Group, to discuss the secrets to getting better ROI from your vendor relationships. It’s like a get out of jail free card for anyone who’s ever been frustrated by the companies they buy from. Subscribe to ChannelPro Weekly! iTunes: https://itunes.apple.com/us/podcast/channelpro-weekly-podcast/id1095568582?mt=2 Google Podcasts: https://podcasts.google.com/feed/aHR0cHM6Ly9jaGFubmVscHJvd2Vla2x5LmxpYnN5bi5jb20vcnNz?sa=X&ved=2ahUKEwjq-N3UvNHyAhVWPs0KHYdTDmkQ9sEGegQIARAF Spotify: https://open.spotify.com/show/7hWuOWbrIcwtrK6UJLSHvU Amazon Music: https://music.amazon.com/podcasts/a1d93194-a5f3-46d8-b625-abdc0ba032f1/ChannelPro-Weekly-Podcast More here: https://www.channelpronetwork.com/download/podcast/channelpro-weekly-podcast-episode-257-not-jail-cell Topics and Related Links Mentioned: Sophos Ships High-Speed, High-Capacity Firewalls - https://www.channelpronetwork.com/news/sophos-ships-high-speed-high-capacity-firewalls IBM Security X-Force Threat Intelligence Index 2023 - https://www.ibm.com/reports/threat-intelligence Addigy Releases 2023 State of Apple Device Management Industry Report for MSPs - https://www.channelpronetwork.com/news/addigy-releases-2023-state-apple-device-management-industry-report-msps-0 Meet the 2023 ChannelPro Vendors on the Vanguard - https://www.channelpronetwork.com/article/meet-2023-channelpro-vendors-vanguard Rich's ICYMI preview and quickie preview of the week ahead - https://www.channelpronetwork.com/tags/icymi JS Group - https://jsgnow.com/ Phantom Technology Solutions - https://www.phantomts.com/

1 hr 50 min
Feb 17, 2023Episode 256
ChannelPro Weekly Podcast: Episode #256 - Florida Man

Oh, Florida Man. Will you ever cease to amuse us with your zany antics? Actually, we know two Florida men who you’re wise to take seriously. One is Matt Rose, co-founder and director of technology services at Tech Rage IT, who joins Matt and Rich this week to talk about ConnectWise’s AI-based automated scripting tool, Kaseya’s forecast for the year ahead, and why cyber liability just might be your new best friend. The other Florida man you don’t want to miss is the always insightful Jay McBain, chief analyst for global channels at Canalys, who joins the conversation to explain how current economic trends are impacting vendors and their partners, and why everyone in the channel is living in “the decade of the ecosystem.” Crazy! Subscribe to ChannelPro Weekly! iTunes: https://itunes.apple.com/us/podcast/channelpro-weekly-podcast/id1095568582?mt=2 Google Podcasts: https://podcasts.google.com/feed/aHR0cHM6Ly9jaGFubmVscHJvd2Vla2x5LmxpYnN5bi5jb20vcnNz?sa=X&ved=2ahUKEwjq-N3UvNHyAhVWPs0KHYdTDmkQ9sEGegQIARAF Spotify: https://open.spotify.com/show/7hWuOWbrIcwtrK6UJLSHvU Amazon Music: https://music.amazon.com/podcasts/a1d93194-a5f3-46d8-b625-abdc0ba032f1/ChannelPro-Weekly-Podcast More here: https://www.channelpronetwork.com/download/podcast/channelpro-weekly-podcast-episode-256-florida-man Topics and Related Links Mentioned: Kiss Tech Rage Goodbye: 8 Myths Debunked to Keep You Sane, by Matt Rose - https://www.amazon.com/Kiss-Tech-Rage-Goodbye-Debunked/dp/B098S3ZB7R ConnectWise Adds ChatGPT-Based Scripting to RMM - https://www.channelpronetwork.com/news/connectwise-adds-chatgpt-based-scripting-rmm-solutions ConnectWise Has More AI-Enhanced Features Coming Soon - https://www.channelpronetwork.com/news/connectwise-has-more-ai-enhanced-features-coming-soon Kaseya Foresees “Ugly” Economy That’s Less Ugly for MSPs and Their Vendors - https://www.channelpronetwork.com/news/kaseya-foresees-ugly-economy-s-less-ugly-msps-and-their-vendors Cyber Liability: Your New Best Friend - https://www.channelpronetwork.com/article/cyber-liability-your-new-best-friend Rich's quickie preview of the week ahead

1 hr 57 min
Feb 10, 2023Episode 255
ChannelPro Weekly Podcast: Episode #255 - Ham and Dam, Sam I Am

We asked ChatGPT to suggest a show title inspired by Dr. Seuss, and this is what it came up with. Actually, we’re responsible for the name, and its inspiration will become clear enough after you’ve listened to Matt, Rich, and returning guest host Jamison West, of ConnectStrat and TimeZest, discuss the new unified Kaseya and Datto partner program, Rob Rae’s new gig with Pax8, ScalePad’s latest vendor acquisition, and the secrets to identifying and avoiding burnout. Don’t miss this week’s interview either, in which Emma Werth of Cowbell Cyber provides a look at the cyberinsurance market from an insurer’s point of view. It’s an insightful conversation worth enjoying over a plate of green eggs and ham. Subscribe to ChannelPro Weekly! iTunes: https://itunes.apple.com/us/podcast/channelpro-weekly-podcast/id1095568582?mt=2 Google Podcasts: https://podcasts.google.com/feed/aHR0cHM6Ly9jaGFubmVscHJvd2Vla2x5LmxpYnN5bi5jb20vcnNz?sa=X&ved=2ahUKEwjq-N3UvNHyAhVWPs0KHYdTDmkQ9sEGegQIARAF Spotify: https://open.spotify.com/show/7hWuOWbrIcwtrK6UJLSHvU Amazon Music: https://music.amazon.com/podcasts/a1d93194-a5f3-46d8-b625-abdc0ba032f1/ChannelPro-Weekly-Podcast More here: https://www.channelpronetwork.com/download/podcast/channelpro-weekly-podcast-episode-255-ham-and-dam-sam-i-am Topics and Related Links Mentioned: Kaseya Expands Unified Partner Program for Datto and Kaseya MSPs - https://www.channelpronetwork.com/news/kaseya-expands-unified-partner-program-datto-and-kaseya-msps Rob Rae Joins Pax8 in New Channel Leadership Role - https://www.channelpronetwork.com/news/rob-rae-joins-pax8-new-channel-leadership-role ScalePad Acquires Managed Services BI Vendor Cognition360 - https://www.channelpronetwork.com/news/scalepad-acquires-managed-services-bi-vendor-cognition360 Avoiding Burnout - https://www.channelpronetwork.com/article/avoiding-burnout Rich's ICYMI preview and quickie preview of the week ahead - https://www.channelpronetwork.com/tags/icymi

1 hr 53 min
Jan 27, 2023Episode 254
ChannelPro Weekly Podcast: Episode #254 - Yeeeee Haawww!

Ride ‘em, channel pros! It’s time to join Matt, Rich, and guest host Neil Medwed, of big-time managed services provider Meriplex, as they roundup the lowdown on Datto’s latest network products, Craig Fulton’s departure from ConnectWise, managing Azure environments, and closing the IT skills gap. Then do NOT miss the interview that follows with David Jordan, Americas CFO of TD SYNNEX, about putting the private equity “playbook” to work for your business without selling to private equity. It’s a fascinating look at sophisticated finance options you may not know about but should. Giddyap! Subscribe to ChannelPro Weekly! iTunes: https://itunes.apple.com/us/podcast/channelpro-weekly-podcast/id1095568582?mt=2 Google Podcasts: https://podcasts.google.com/feed/aHR0cHM6Ly9jaGFubmVscHJvd2Vla2x5LmxpYnN5bi5jb20vcnNz?sa=X&ved=2ahUKEwjq-N3UvNHyAhVWPs0KHYdTDmkQ9sEGegQIARAF Spotify: https://open.spotify.com/show/7hWuOWbrIcwtrK6UJLSHvU Amazon Music: https://music.amazon.com/podcasts/a1d93194-a5f3-46d8-b625-abdc0ba032f1/ChannelPro-Weekly-Podcast More here: https://www.channelpronetwork.com/download/podcast/channelpro-weekly-podcast-episode-254-yeeeee-haawww Topics and Related Links Mentioned: Datto Rolls Out Four New Cloud-Managed Switches - https://www.channelpronetwork.com/news/datto-rolls-out-four-new-cloud-managed-switches ConnectWise Exec Craig Fulton Leaves Company After 16 Years - https://www.channelpronetwork.com/news/connectwise-exec-craig-fulton-leaves-company-after-16-years Azure Management Issues and Answers - https://www.channelpronetwork.com/article/azure-management-issues-and-answers The MSP’s Role in Solving the IT Skills Gap - https://www.channelpronetwork.com/article/msp-s-role-solving-it-skills-gap David Jordan on the PE Playbook - https://www.channelpronetwork.com/slideshow/4-final-insights-td-synnex-s-2022-communitysolv-conference?page=4#main-content Rich's ICYMI preview and quickie preview of the week ahead - https://www.channelpronetwork.com/tags/icymi

1 hr 35 min
Jan 20, 2023Episode 253
ChannelPro Weekly Podcast: Episode #253 - Quantum Donut

If you like donuts as much as WE like donuts, you’ll understand why we’re always willing to make a quantum leap for one when they’re nearby. Even if you don’t like donuts that much, however, you’ll love this episode of ChannelPro Weekly, in which Matt, Rich, and guest host Dawn Sizer, of 3rd Element Consulting and the Rebel Executives podcast, discuss Pia’s new AI-fueled managed services automation solution and ChannelPro’s forecast for the IT industry in 2023. Then they’re joined by managed services consultant Allen Edwards, of Eureka Process, to discuss his new book, “Process and the Other ‘P’ Word (Which is Also Process): The Power and Profitability of Process in Your IT Business”. It’s a conversation we think you’ll consider icing on the…donut. Subscribe to ChannelPro Weekly! iTunes: https://itunes.apple.com/us/podcast/channelpro-weekly-podcast/id1095568582?mt=2 Google Podcasts: https://podcasts.google.com/feed/aHR0cHM6Ly9jaGFubmVscHJvd2Vla2x5LmxpYnN5bi5jb20vcnNz?sa=X&ved=2ahUKEwjq-N3UvNHyAhVWPs0KHYdTDmkQ9sEGegQIARAF Spotify: https://open.spotify.com/show/7hWuOWbrIcwtrK6UJLSHvU Amazon Music: https://music.amazon.com/podcasts/a1d93194-a5f3-46d8-b625-abdc0ba032f1/ChannelPro-Weekly-Podcast More here: https://www.channelpronetwork.com/download/podcast/channelpro-weekly-podcast-episode-252-high-jerk-tolerance Topics and Related Links Mentioned: Pia Officially Launches Service Desk Automation Solution - https://www.channelpronetwork.com/news/pia-officially-launches-service-desk-automation-solution 2023 Tech Preview: Channel Pros Defy Trends - https://www.channelpronetwork.com/article/2023-tech-preview-channel-pros-defy-trends Rich's ICYMI preview and quickie preview of the week ahead - https://www.channelpronetwork.com/tags/icymi

1 hr 44 min
Jan 13, 2023Episode 252
ChannelPro Weekly Podcast: Episode #252 - High Jerk Tolerance

If you want to sell your business, be prepared to kiss a lot of... jerks. So says Rory Sanchez, formerly of True Digital Security, in an insightful conversation about his exit process with Matt, Rich, and returning guest host Rayanne Buchianico, of ABC Solutions, PSA Impact, and Sell My MSP. Matt, Rich, and Rayanne also have much to say about Intel’s latest data center chips, recently published advice for end users from the U.K. government to treat MSPs as extensions of your attack surface, evidence that AI engine GPT-3 is great at writing phishing emails, and recommendations on managing techs. No jerks whatsoever! We guarantee it. Subscribe to ChannelPro Weekly! iTunes: https://itunes.apple.com/us/podcast/channelpro-weekly-podcast/id1095568582?mt=2 Google Podcasts: https://podcasts.google.com/feed/aHR0cHM6Ly9jaGFubmVscHJvd2Vla2x5LmxpYnN5bi5jb20vcnNz?sa=X&ved=2ahUKEwjq-N3UvNHyAhVWPs0KHYdTDmkQ9sEGegQIARAF Spotify: https://open.spotify.com/show/7hWuOWbrIcwtrK6UJLSHvU Amazon Music: https://music.amazon.com/podcasts/a1d93194-a5f3-46d8-b625-abdc0ba032f1/ChannelPro-Weekly-Podcast More here: https://www.channelpronetwork.com/download/podcast/channelpro-weekly-podcast-episode-252-high-jerk-tolerance Topics and Related Links Mentioned: Intel Launches 4th Gen Xeon Scalable Processors, Max Series CPUs - https://www.intel.com/content/www/us/en/newsroom/news/4th-gen-xeon-scalable-processors-max-series-cpus-gpus.html Using MSPs to administer your cloud services - https://www.ncsc.gov.uk/blog-post/using-msps-to-administer-your-cloud-services AI-generated texts could increase people’s exposure to threats - https://www.withsecure.com/en/whats-new/pressroom/ai-generated-texts-could-increase-peoples-exposure-to-threats Tech Management Pro Tips - https://www.channelpronetwork.com/article/tech-management-pro-tips Cerberus Sentinel announces acquisition of True Digital Security - https://www.globenewswire.com/en/news-release/2022/01/07/2363112/0/en/Cerberus-Sentinel-announces-acquisition-of-True-Digital-Security.html Rich's ICYMI preview and quickie preview of the week ahead - https://www.channelpronetwork.com/tags/icymi

1 hr 50 min
Jan 6, 2023Episode 251
ChannelPro Weekly Podcast: Episode #251 - Raccoon Buffet

Everyone loves a good buffet, don’t you think? Even raccoons, though they probably don’t fill their plates with the same goodies you and I do. Here’s something everyone will find appetizing, though: a new ChannelPro Weekly episode in which Matt, Rich, and returning guest host Chad Kempt, of Fast Computers, discuss hardware news from CES and the secrets of cross-selling. Then your hosts are joined by PR wizard CJ Arlotta, of CJ Media Solutions, for an informative look at how channel pros can use PR to build brand awareness and land new customers. It’s a nutritious and delicious conversation! Subscribe to ChannelPro Weekly! iTunes: https://itunes.apple.com/us/podcast/channelpro-weekly-podcast/id1095568582?mt=2 Google Podcasts: https://podcasts.google.com/feed/aHR0cHM6Ly9jaGFubmVscHJvd2Vla2x5LmxpYnN5bi5jb20vcnNz?sa=X&ved=2ahUKEwjq-N3UvNHyAhVWPs0KHYdTDmkQ9sEGegQIARAF Spotify: https://open.spotify.com/show/7hWuOWbrIcwtrK6UJLSHvU Amazon Music: https://music.amazon.com/podcasts/a1d93194-a5f3-46d8-b625-abdc0ba032f1/ChannelPro-Weekly-Podcast More here: https://www.channelpronetwork.com/download/podcast/channelpro-weekly-podcast-episode-251-raccoon-buffet Topics and Related Links Mentioned: HP’s 2023 CES Product Wave Targets Hybrid Workers - https://www.channelpronetwork.com/news/hp-s-2023-ces-product-wave-targets-hybrid-workers Lenovo Stresses Flexible Use Modes in Latest Laptops - https://www.channelpronetwork.com/news/lenovo-stresses-flexible-use-modes-latest-laptops Secrets of Cross-Selling - https://www.channelpronetwork.com/article/secrets-cross-selling Rich's quickie preview of the week ahead

1 hr 53 min
Dec 23, 2022
ChannelPro Weekly - 2022 Holiday Special

It’s the most wonderful time of the year! And Matt and Rich can think of no finer way to celebrate it than by hosting a great big podcast party featuring 24 of this year’s fabulous guest hosts. Actually, this episode is more like four mini-parties in which subsets of those guests discuss security and cloud computing trends from 2022, managed services trends in 2022, and predictions for 2023. ChannelPro Managing Editor Colleen Frye is back as well to host a meeting of the ChannelPro Book Club. Grab some eggnog, put on your favorite holiday sweater, and join in the fun! ChannelPro Weekly is taking next week off but will be back first week of January with an all new episode in an all new year. Subscribe to ChannelPro Weekly! iTunes: https://itunes.apple.com/us/podcast/channelpro-weekly-podcast/id1095568582?mt=2 Google Podcasts: https://podcasts.google.com/feed/aHR0cHM6Ly9jaGFubmVscHJvd2Vla2x5LmxpYnN5bi5jb20vcnNz?sa=X&ved=2ahUKEwjq-N3UvNHyAhVWPs0KHYdTDmkQ9sEGegQIARAF Spotify: https://open.spotify.com/show/7hWuOWbrIcwtrK6UJLSHvU Amazon Music: https://music.amazon.com/podcasts/a1d93194-a5f3-46d8-b625-abdc0ba032f1/ChannelPro-Weekly-Podcast More here: https://www.channelpronetwork.com/download/podcast/channelpro-weekly-2022-holiday-special Guest hosts featured on this episode: Luis Alvarez, President and CEO, Alvarez Technology Group Scott Beck, CEO, BeckTek Esteban Blanco, Chief Geek Officer, Blanco I.T. Bob Coppedge, CEO, Simplex-IT Ed Correia, President and CEO, Sagacent Technologies Lawrence Cruciana, President, Corporate Information Technologies Michael Goldstein, President and CEO, LAN Infotech Lori Hardtke, President, ByteWize Paco Lebron, CEO. ProdigyTeks Eric Long, President, TeraCloud Stanley Louissaint, Principal, Fluid Des

1 hr 40 min
Dec 16, 2022Episode 250
ChannelPro Weekly Podcast: Episode #250 - All Cyber Insurance Will be Taco Bell

Today, cyber insurance is a headache. In the future, some say, it will be smothered in guacamole and coated with zesty salsa. Or something like that. What we know for sure is that Matt, Rich, and returning guest host Joshua Liberman, of Net Sciences Inc., have plenty to say this week about cyber liability, data encryption, and the vendor community’s predictions for 2023. Then they’re joined by Mike Semel, of Semel Consulting, for an authoritative look at the latest developments in HIPAA and CMMC, and what they mean for channel pros. Why wait for the future when you can enjoy this tasty treat now? Subscribe to ChannelPro Weekly! iTunes: https://itunes.apple.com/us/podcast/channelpro-weekly-podcast/id1095568582?mt=2 Google Podcasts: https://podcasts.google.com/feed/aHR0cHM6Ly9jaGFubmVscHJvd2Vla2x5LmxpYnN5bi5jb20vcnNz?sa=X&ved=2ahUKEwjq-N3UvNHyAhVWPs0KHYdTDmkQ9sEGegQIARAF Spotify: https://open.spotify.com/show/7hWuOWbrIcwtrK6UJLSHvU Amazon Music: https://music.amazon.com/podcasts/a1d93194-a5f3-46d8-b625-abdc0ba032f1/ChannelPro-Weekly-Podcast More here: https://www.channelpronetwork.com/download/podcast/channelpro-weekly-podcast-episode-250-all-cyber-insurance-will-be-taco-bell Topics and Related Links Mentioned: Keeping Clear of Cyber Liability - https://www.channelpronetwork.com/article/keeping-clear-cyber-liability To Encrypt or Not to Encrypt - https://www.channelpronetwork.com/article/encrypt-or-not-encrypt How to Avoid HIPAA Headaches: Lessons From Avoidable, Expensive, Embarrassing, and Career-Killing HIPAA Penalties & Data Breaches, by Mike Semel - https://www.amazon.com/How-Avoid-HIPAA-Headaches-Career-Killing/dp/1521092052 Rich's ICYMI preview and quickie preview of the week ahead - https://www.channelpronetwork.com/tags/icymi

1 hr 26 min
Dec 9, 2022Episode 249
ChannelPro Weekly Podcast: Episode #249 - More Money, More Problems

No one likes problems, everyone likes money, and the two have a habit of going together. Quite a conundrum, no? You’ll have a much easier time listening to this week’s show, in which Matt, Rich, and returning guest host Nancy Henriquez, of Synetek Solutions and the Business + Tech = Success podcast, talk about CompTIA’s new Cybersecurity Trustmark, Action1’s RMM threat actor filtering technology, The 20’s latest MSP acquisitions, and the glorious prospect of a post-password future. Then they’re joined by DEI expert Yvette Steele for a conversation about her new book, Impactful Inclusion Toolkit: 52 Activities to Help You Learn and Practice Inclusion Every Day in the Workplace, which won’t cost you much money and will eliminate a whole bunch of problems for you and your employees. Subscribe to ChannelPro Weekly! iTunes: https://itunes.apple.com/us/podcast/channelpro-weekly-podcast/id1095568582?mt=2 Google Podcasts: https://podcasts.google.com/feed/aHR0cHM6Ly9jaGFubmVscHJvd2Vla2x5LmxpYnN5bi5jb20vcnNz?sa=X&ved=2ahUKEwjq-N3UvNHyAhVWPs0KHYdTDmkQ9sEGegQIARAF Spotify: https://open.spotify.com/show/7hWuOWbrIcwtrK6UJLSHvU Amazon Music: https://music.amazon.com/podcasts/a1d93194-a5f3-46d8-b625-abdc0ba032f1/ChannelPro-Weekly-Podcast More here: https://www.channelpronetwork.com/download/podcast/channelpro-weekly-podcast-episode-249-more-money-more-problems Topics and Related Links Mentioned: CompTIA Introduces Cybersecurity Trustmark - https://www.channelpronetwork.com/news/comptia-introduces-cybersecurity-trustmark Action1 Adds Threat Actor Filtering to RMM Software - https://www.channelpronetwork.com/news/action1-adds-threat-actor-filtering-rmm-software The 20 MSP Buys Two More Channel Pros - https://www.channelpronetwork.com/news/20-msp-buys-two-more-channel-pros The Post-Password Future - https://www.channelpronetwork.com/article/post-password-future DEI Insider, Yvette Steele's website - https://www.diversityequityandinclusion.net/ Yvette's Champion of Inclusion LinkedIn group - https://www.linkedin.com/groups/12703656 Rich's quickie preview of the week ahead

1 hr 48 min
Dec 3, 2022Episode 248
ChannelPro Weekly Podcast: Episode #248 - Nap Statistics

Sure, you may think you’re an elite napper, but you’ll never really know until you start collecting and crunching some numbers. But you’ll want to be wide awake for this week’s show, in which Matt, Rich, and returning guest host Paco Lebron, of ProdigyTeks and the MSP Unplugged podcast, discuss SkyKick’s recently introduced cloud security solution, Datto’s latest State of the MSP survey, and the reasons every channel pro needs a wealth manager in addition to a lawyer and accountant. Then your hosts are joined by Steve Alexander, president of managed services consultancy MSP-IGNITE, about the power of peer groups and prepping yourself for a strong start in 2023. It’ll do way more to get you charged up for a new year than 20 minutes of afternoon shut eye. PLUS: Steve has generously offered to give anyone in our audience who mentions ChannelPro 50% off the first six months of their month-to-month membership in one of his peer groups. Offer expires at the end of the month, so get on it now by visiting www.msp-ignite.com or writing Steve directly at [email protected]. Subscribe to ChannelPro Weekly! iTunes: https://itunes.apple.com/us/podcast/channelpro-weekly-podcast/id1095568582?mt=2 Google Podcasts: https://podcasts.google.com/feed/aHR0cHM6Ly9jaGFubmVscHJvd2Vla2x5LmxpYnN5bi5jb20vcnNz?sa=X&ved=2ahUKEwjq-N3UvNHyAhVWPs0KHYdTDmkQ9sEGegQIARAF Spotify: https://open.spotify.com/show/7hWuOWbrIcwtrK6UJLSHvU Amazon Music: https://music.amazon.com/podcasts/a1d93194-a5f3-46d8-b625-abdc0ba032f1/ChannelPro-Weekly-Podcast More here: https://www.channelpronetwork.com/download/podcast/channelpro-weekly-podcast-episode-248-nap-statistics Topics and Related Links Mentioned: Registration code for ChannelPro's 2023 events: CPWEEKLY MSP Unplugged, a bi-weekly podcast featuring Paco Lebron and Rick Smith - https://www.mspunplugged.com/ SkyKick Calls Security Management the Next Dimension of Cloud Management - https://www.channelpronetwork.com/news/skykick-calls-security-management-next-dimension-cloud-management Datto Global State of the MSP Report Reveals Biggest Challenges Facing MSPs - https://www.businesswire.com/news/home/20221031005067/en/Datto-Global-State-of-the-MSP-Report-Reveals-Biggest-Challenges-Facing-MSPs Wealth Management for Tech Managers - https://www.channelpronetwork.com/article/wealth-management-tech-managers Rich's ICYMI preview and quickie preview of the week ahead - https://www.channelpronetwork.com/tags/icymi

2 hr 12 min
Nov 18, 2022Episode 247
ChannelPro Weekly Podcast: Episode #247 - Pickles in a Black Box

Do you like pickles? Do you like them enough to reach into a black box supposedly full of them and eat whatever comes out? We recommend re-thinking matters if your answer was yes. We also recommend tuning in to this week’s show, in which Matt, Rich, and returning guest host Ed Correia, of Sagacent Technologies, discuss Datto’s new EDR solution, some partner services you probably didn’t know you can get from TD SYNNEX, ConnectWise’s startlingly robust IT Nation Secure partner program, and the critical importance of mastering customer experience. Then do not miss their conversation with managed services consultant extraordinaire Nigel Moore of The Tech Tribe as he talks about the keys to prospering in shaky economic times. Send Nigel an email and he’ll even give you a free copy of his book on the topic, Survive and Thrive: The MSP and ITSP Owners Guide to Surviving and Thriving in Uncertain Times. WAY better than a mystery pickle! Subscribe to ChannelPro Weekly! iTunes: https://itunes.apple.com/us/podcast/channelpro-weekly-podcast/id1095568582?mt=2 Google Podcasts: https://podcasts.google.com/feed/aHR0cHM6Ly9jaGFubmVscHJvd2Vla2x5LmxpYnN5bi5jb20vcnNz?sa=X&ved=2ahUKEwjq-N3UvNHyAhVWPs0KHYdTDmkQ9sEGegQIARAF Spotify: https://open.spotify.com/show/7hWuOWbrIcwtrK6UJLSHvU Amazon Music: https://music.amazon.com/podcasts/a1d93194-a5f3-46d8-b625-abdc0ba032f1/ChannelPro-Weekly-Podcast More here: https://www.channelpronetwork.com/download/podcast/channelpro-weekly-podcast-episode-247-pickles-black-box Topics and Related Links Mentioned: Datto Ships EDR Solution - https://www.channelpronetwork.com/news/datto-ships-edr-solution 4 Final Insights from TD SYNNEX’s 2022 CommunitySolv Conference - https://www.channelpronetwork.com/slideshow/4-final-insights-td-synnex-s-2022-communitysolv-conference ConnectWise Investing in Partner and Product Security Readiness - https://www.channelpronetwork.com/news/connectwise-investing-partner-and-product-security-readiness How to Deliver Customer Experience Excellence - https://www.channelpronetwork.com/article/how-deliver-customer-experience-excellence Email address to get a free book from Nigel Moore: [email protected] https://www.amazon.com/Survive-Thrive-Surviving-Thriving-Uncertain/dp/064865642X Rich's ICYMI preview and quickie preview of the week ahead - https://www.channelpronetwork.com/tags/icymi

1 hr 57 min
Nov 11, 2022Episode 246
ChannelPro Weekly Podcast: Episode #246 - The Taste of Red

Red. You know it when you taste it, right folks? You’ll get similarly tasty insights on this week’s show, in which Matt, Rich, and returning guest host/former MSP/EOS implementer Zac Cramer discuss the news from ConnectWise’s IT Nation Connect event, Ingram Micro’s ONE conference, and Acronis’s #CyberFit Summit, all of which were visited by Rich and Hurricane Nicole in Florida this week. Then Kris Blackmon, chief channel officer at consultancy JS Group, joins in to discuss how self-described techies can transform themselves into marketing rainmakers. It’s mm, mm, good stuff! Subscribe to ChannelPro Weekly! iTunes: https://itunes.apple.com/us/podcast/channelpro-weekly-podcast/id1095568582?mt=2 Google Podcasts: https://podcasts.google.com/feed/aHR0cHM6Ly9jaGFubmVscHJvd2Vla2x5LmxpYnN5bi5jb20vcnNz?sa=X&ved=2ahUKEwjq-N3UvNHyAhVWPs0KHYdTDmkQ9sEGegQIARAF Spotify: https://open.spotify.com/show/7hWuOWbrIcwtrK6UJLSHvU Amazon Music: https://music.amazon.com/podcasts/a1d93194-a5f3-46d8-b625-abdc0ba032f1/ChannelPro-Weekly-Podcast More here: https://www.channelpronetwork.com/download/podcast/channelpro-weekly-podcast-episode-246-taste-red Topics and Related Links Mentioned: ConnectWise Signs Distribution Alliance with Arrow Electronics - https://www.channelpronetwork.com/news/connectwise-signs-distribution-alliance-arrow-electronics ConnectWise RMM to Gain Network and SaaS Management Functionality - https://www.channelpronetwork.com/news/connectwise-rmm-gain-network-and-saas-management-functionality Ingram Micro Sees “Recession Proof” Year Ahead for IT - https://www.channelpronetwork.com/news/ingram-micro-sees-recession-proof-year-ahead-it Acronis Introduces Services Automation and Enhanced RMM Solutions - https://www.channelpronetwork.com/news/acronis-introduces-services-automation-and-enhanced-rmm-solutions Acronis Unveils EDR Addition to Cyber Protect Cloud Suite - https://www.channelpronetwork.com/news/acronis-unveils-edr-addition-cyber-protect-cloud-suite Rich's quickie preview of the week ahead

1 hr 42 min
Oct 28, 2022Episode 245
ChannelPro Weekly Podcast: Episode #245 - Melted in a Weird Shape

This week's episode might remind you of that oddly misformed candy that spent a little too much time in your pocket with regular co-host Rich Freeman out on vacation, but is still just as delicious as Matt and guest co-host Erick Simpson take you door-to-door for some ChannelPro trick-or-treating. And what should you expect in your candy-bag when you get home? A sweet and sour discussion on why you should think about firing some customers this quarter, a chocolaty story on using gaming PCs as rendering engines, and a Twix-like look at two very different Dynabook laptops just to name a few. Then stick around for a little Halloween fun as Matt and Erick's break out some top scary movie picks to check out while you wait for the next episode. How can you do that? Subscribe to ChannelPro Weekly! iTunes: https://itunes.apple.com/us/podcast/channelpro-weekly-podcast/id1095568582?mt=2 Google Podcasts: https://podcasts.google.com/feed/aHR0cHM6Ly9jaGFubmVscHJvd2Vla2x5LmxpYnN5bi5jb20vcnNz?sa=X&ved=2ahUKEwjq-N3UvNHyAhVWPs0KHYdTDmkQ9sEGegQIARAF Spotify: https://open.spotify.com/show/7hWuOWbrIcwtrK6UJLSHvU Amazon Music: https://music.amazon.com/podcasts/a1d93194-a5f3-46d8-b625-abdc0ba032f1/ChannelPro-Weekly-Podcast More here: https://www.channelpronetwork.com/download/podcast/channelpro-weekly-podcast-episode-245-melted-weird-shape Topics and Related Links Mentioned: It’s Time To Fire Some Customers - https://www.channelpronetwork.com/blog/entry/erick-simpson-s-msp-newsletter-october-2022-it-s-time-fire-some-customers The Impossible Dream of Cybersecurity - https://www.channelpronetwork.com/article/impossible-dream-cybersecurity Gaming PCs as Rendering Engines - https://www.channelpronetwork.com/article/gaming-pcs-rendering-engines Dynabook Portege X40-K - https://www.channelpronetwork.com/review/dynabook-portege-x40-k Dynabook Enters Education Market - https://www.channelpronetwork.com/review/dynabook-e10-s-enters-education-market

1 hr 55 min
Oct 21, 2022Episode 244
ChannelPro Weekly Podcast: Episode #244 - Piles of Shame

A little shame in your life isn’t a problem. Piles of the stuff is a different story. While we ponder how things went this badly wrong, you can enjoy this week’s episode, in which Matt, Rich, and returning guest host—MSP, security expert, and ChannelPro Peer of the Year Oli Thordarson of Alvaka Networks—discuss the latest enhancement to Sophos MDR, the latest partner resources from D&H, the new partner program from NetApp, and the secrets to successfully onboarding and offboarding managed services clients. Then they’re joined by Corey Nachreiner, chief security officer at WatchGuard, for a tour through that vendor’s latest Internet Threat Report. Scary yet fun stuff just in time for Halloween, and not the slightest bit shameful. Subscribe to ChannelPro Weekly! iTunes: https://itunes.apple.com/us/podcast/channelpro-weekly-podcast/id1095568582?mt=2 Google Podcasts: https://podcasts.google.com/feed/aHR0cHM6Ly9jaGFubmVscHJvd2Vla2x5LmxpYnN5bi5jb20vcnNz?sa=X&ved=2ahUKEwjq-N3UvNHyAhVWPs0KHYdTDmkQ9sEGegQIARAF Spotify: https://open.spotify.com/show/7hWuOWbrIcwtrK6UJLSHvU Amazon Music: https://music.amazon.com/podcasts/a1d93194-a5f3-46d8-b625-abdc0ba032f1/ChannelPro-Weekly-Podcast More here: https://www.channelpronetwork.com/download/podcast/channelpro-weekly-podcast-episode-244-piles-shame Topics and Related Links Mentioned: Sophos Integrates MDR Service with Third-Party Security Solutions - https://www.channelpronetwork.com/news/sophos-integrates-mdr-service-third-party-security-solutions Undeterred by Recession Fears, D&H Is Rolling Out New Partner Resources - https://www.channelpronetwork.com/news/undeterred-recession-fears-dh-rolling-out-new-partner-resources NetApp Introduces All-New Partner Program - https://www.channelpronetwork.com/news/netapp-introduces-all-new-partner-program The Art of Onboarding and Offboarding - https://www.channelpronetwork.com/article/art-onboarding-and-offboarding WatchGuard Internet Security Report - Q2 2022 - https://www.watchguard.com/wgrd-resource-center/security-report-q2-2022 WatchGuard Secplicity site - https://www.secplicity.org/ Rich's quickie preview of the week ahead

2 hr 10 min
Oct 15, 2022Episode 243
ChannelPro Weekly Podcast: Episode #243 - Perennial 39

Wow, channel pros, you don’t look a day over 39! Just like last year. And the year before that, come to think of it. Sounds like something we need to investigate, which is exactly what we’ll do while you’re listening to Matt, Rich, and returning guest host Andrew Sampson, of SAAI, discuss Auvik’s two latest acquisitions, Beachhead’s new Windows security management feature, what current market conditions look like to the executive team at TD SYNNEX, and the five keys to employee retention. Then your hosts are joined by Ahsan Siddiqui of Arcserve for a conversation about why scale-our storage is not only an architecturally superior choice for SMB tech providers but a pretty good business opportunity too. Timeless, ageless, advice! Subscribe to ChannelPro Weekly! iTunes: https://itunes.apple.com/us/podcast/channelpro-weekly-podcast/id1095568582?mt=2 Google Podcasts: https://podcasts.google.com/feed/aHR0cHM6Ly9jaGFubmVscHJvd2Vla2x5LmxpYnN5bi5jb20vcnNz?sa=X&ved=2ahUKEwjq-N3UvNHyAhVWPs0KHYdTDmkQ9sEGegQIARAF Spotify: https://open.spotify.com/show/7hWuOWbrIcwtrK6UJLSHvU Amazon Music: https://music.amazon.com/podcasts/a1d93194-a5f3-46d8-b625-abdc0ba032f1/ChannelPro-Weekly-Podcast More here: https://www.channelpronetwork.com/download/podcast/channelpro-weekly-podcast-episode-243-perennial-39 Topics and Related Links Mentioned: Auvik Buys Saaslio and Boardgent - https://www.channelpronetwork.com/news/auvik-buys-saaslio-and-boardgent Beachhead Solutions Adds Windows Security to Remote Device Protection Solution - https://www.channelpronetwork.com/news/beachhead-solutions-adds-windows-security-remote-device-protection-solution TD SYNNEX Sees “Enormous Opportunity” in IT Despite Economic Uncertainty - https://www.channelpronetwork.com/slideshow/td-synnex-sees-enormous-opportunity-it-despite-economic-uncertainty 5 Keys to Employee Retention from N-able - https://www.channelpronetwork.com/article/5-keys-employee-retention-n-able Rich's ICYMI preview and quickie preview of the week ahead - https://www.channelpronetwork.com/tags/icymi

2 hr 3 min
Oct 7, 2022Episode 242
ChannelPro Weekly Podcast: Episode #242 - RTFM

Don’t know what this episode title refers to? Look it up in the FM. And for your listening pleasure while you do so, tune in to this week’s show, in which Matt, Rich, and guest host Lori Hardtke, of ByteWize, discuss all the news from N-able’s Empower partner conference, Kaseya buying ConnectBooster, and ChannelPro’s All-Star award list for 2022. Then stick around while your hosts are joined by Brad Gross, attorney at law and managed services expert, as he delves into the finer points of MSAs and SLAs. No reading required, in the FM or elsewhere! Want to hear more from Lori Hardtke? Don't miss her awesome online course, Powerhouse of One: How To Be A Super Successful Solo MSP Subscribe to ChannelPro Weekly! iTunes: https://itunes.apple.com/us/podcast/channelpro-weekly-podcast/id1095568582?mt=2 Google Podcasts: https://podcasts.google.com/feed/aHR0cHM6Ly9jaGFubmVscHJvd2Vla2x5LmxpYnN5bi5jb20vcnNz?sa=X&ved=2ahUKEwjq-N3UvNHyAhVWPs0KHYdTDmkQ9sEGegQIARAF Spotify: https://open.spotify.com/show/7hWuOWbrIcwtrK6UJLSHvU Amazon Music: https://music.amazon.com/podcasts/a1d93194-a5f3-46d8-b625-abdc0ba032f1/ChannelPro-Weekly-Podcast More here: https://www.channelpronetwork.com/download/podcast/channelpro-weekly-podcast-episode-242-rtfm Topics and Related Links Mentioned: N-able Previews Cloud Infrastructure Management Solution - https://www.channelpronetwork.com/news/n-able-previews-cloud-infrastructure-management-solution N-able Execs to MSPs: Manage and Secure Everything - https://www.channelpronetwork.com/news/n-able-execs-msps-manage-and-secure-everything Kaseya Acquires ConnectBooster - https://www.channelpronetwork.com/news/kaseya-acquires-connectbooster 2022 ChannelPro SMB All-Stars - https://www.channelpronetwork.com/awards/2022-channelpro-smb-all-stars Brad Gross's podcast: The Technology Bradcast - https://bradleygross.podbean.com/ Rich's quickie preview of the week ahead

2 hr 1 min
Sep 30, 2022Episode 241
ChannelPro Weekly Podcast: Episode #241 - A Herd of Elephants

Get ready, channel pros! Ideas and insights are headed your way like a herd of elephants. Or is it a pack of elephants? A school? While we’re looking that up, settle in as Matt, Rich, and returning guest host Peter Melby, of Greystone Technology and New Charter Technologies, discuss the latest hardware and software from Intel, new security solutions from ESET and BlackPoint Cyber, and a new alerts management solution from Gradient MSP. Then stick around as managed services expert Karl Palachuk and channel pro Amy Babinchak join in to provide an update on the essential work they and many of their peers are doing at the National Society of IT Service Providers. It’s a conversation that you, like a herd of elephants, will never forget. Subscribe to ChannelPro Weekly! iTunes: https://itunes.apple.com/us/podcast/channelpro-weekly-podcast/id1095568582?mt=2 Google Podcasts: https://podcasts.google.com/feed/aHR0cHM6Ly9jaGFubmVscHJvd2Vla2x5LmxpYnN5bi5jb20vcnNz?sa=X&ved=2ahUKEwjq-N3UvNHyAhVWPs0KHYdTDmkQ9sEGegQIARAF Spotify: https://open.spotify.com/show/7hWuOWbrIcwtrK6UJLSHvU Amazon Music: https://music.amazon.com/podcasts/a1d93194-a5f3-46d8-b625-abdc0ba032f1/ChannelPro-Weekly-Podcast More here: https://www.channelpronetwork.com/download/podcast/channelpro-weekly-podcast-episode-241-herd-elephants Topics and Related Links Mentioned: Intel Introduces New Desktop Processors and Cross-Platform Integration Software for Windows PCs - https://www.channelpronetwork.com/news/intel-introduces-new-desktop-processors-and-cross-platform-integration-software-windows-pcs ESET Ships MSP Version of Inspect Cloud XDR Solution - https://www.channelpronetwork.com/news/eset-ships-msp-version-inspect-cloud-xdr-solution BlackPoint Cyber Expands Managed Detection and Response Solution - https://www.channelpronetwork.com/news/blackpoint-cyber-expands-managed-detection-and-response-solution Gradient Readies Alerts Management Solution - https://www.channelpronetwork.com/news/gradient-readies-alerts-management-solution National Society of IT Service Providers website - https://nsitsp.org/ Rich's ICYMI preview and quickie preview of the week ahead - https://www.channelpronetwork.com/tags/icymi

1 hr 57 min
Sep 23, 2022Episode 240
ChannelPro Weekly Podcast: Episode #240 - Seafood Pastries

If you're like us, you love lobster. And dessert. So why not save time and have them both at once? We'll let you ponder that question as you listen to Matt, Rich, and returning guest host Dave Sobel (from the Business of Tech and Killing IT podcasts) discuss Lenovo's recent infrastructure solutions salvo, Nile's interesting new network-as-a-service offering, making money from environmental sustainability, and perfecting QBRs. Then keep listening for a conversation with Shannon Murphy, Zomentum's chief marketer, and Dave Sutton, Wingman Marketing's managing director, on trends and best practices in sales and marketing for MSPs. It's a feast for the growth-hungry channel pro! Subscribe to ChannelPro Weekly! iTunes: https://itunes.apple.com/us/podcast/channelpro-weekly-podcast/id1095568582?mt=2 Google Podcasts: https://podcasts.google.com/feed/aHR0cHM6Ly9jaGFubmVscHJvd2Vla2x5LmxpYnN5bi5jb20vcnNz?sa=X&ved=2ahUKEwjq-N3UvNHyAhVWPs0KHYdTDmkQ9sEGegQIARAF Spotify: https://open.spotify.com/show/7hWuOWbrIcwtrK6UJLSHvU Amazon Music: https://music.amazon.com/podcasts/a1d93194-a5f3-46d8-b625-abdc0ba032f1/ChannelPro-Weekly-Podcast More here: https://www.channelpronetwork.com/download/podcast/channelpro-weekly-podcast-episode-240-seafood-pastries Topics and Related Links Mentioned: Lenovo Uncorks Massive Infrastructure Solution Wave - https://www.channelpronetwork.com/news/lenovo-uncorks-massive-infrastructure-solution-wave Nile Aims to Deliver Networking As a Service That's Truly As a Service - https://www.channelpronetwork.com/news/nile-aims-deliver-networking-service-s-truly-service Ingram Micro Files Paperwork for IPO - https://www.channelpronetwork.com/news/ingram-micro-files-paperwork-ipo The Environmental Sustainability Win-Win - https://www.channelpronetwork.com/article/environmental-sustainability-win-win Perfecting the QBR - https://www.channelpronetwork.com/article/perfecting-qbr Zomentum's MSP Growth Survey - https://www.zomentum.com/blog/msp-growth-survey-results-an-insights-walkthrough-webinar Pete Matheson (one of Shannon Murphy's favorite sales and marketing gurus) - https://www.notabusinesscoach.com/ Scott Millar (another Shannon Murphy favorite) - https://www.itrockstars.net/ Rich's quickie preview of the week ahead

1 hr 42 min
Sep 16, 2022Episode 239
ChannelPro Weekly Podcast: Episode #239 - Over a Wobblypop

Though Matt and Rich don’t know exactly what wobblypop is, they both have a strong hunch they’d enjoy it, thanks to input on the topic from this week’s returning guest host, Scott Beck, of BeckTek. Scott’s a Datto partner, so he has plenty of thoughts to share during an in-depth look at this week’s DattoCon event, what was announced there, and how the channel pros in attendance reacted. Scott’s also a security-first MSP, so he has plenty to contribute during an informative conversation with Matt Brennan, SonicWall’s North American channel chief, about the surprisingly less than totally depressing state of the security landscape per SonicWall’s latest cyber threat report. Cheers! Subscribe to ChannelPro Weekly! iTunes: https://itunes.apple.com/us/podcast/channelpro-weekly-podcast/id1095568582?mt=2 Google Podcasts: https://podcasts.google.com/feed/aHR0cHM6Ly9jaGFubmVscHJvd2Vla2x5LmxpYnN5bi5jb20vcnNz?sa=X&ved=2ahUKEwjq-N3UvNHyAhVWPs0KHYdTDmkQ9sEGegQIARAF Spotify: https://open.spotify.com/show/7hWuOWbrIcwtrK6UJLSHvU Amazon Music: https://music.amazon.com/podcasts/a1d93194-a5f3-46d8-b625-abdc0ba032f1/ChannelPro-Weekly-Podcast More here: https://www.channelpronetwork.com/download/podcast/channelpro-weekly-podcast-episode-239-over-wobblypop   Topics and Related Links Mentioned: Kaseya Has Investments, Not Cuts, Coming After Datto Purchase - https://www.channelpronetwork.com/news/kaseya-has-investments-not-cuts-coming-after-datto-purchase Optimism and Wariness Among Datto Partners as DattoCon 2022 Concludes - https://www.channelpronetwork.com/news/optimism-and-wariness-among-datto-partners-dattocon-2022-concludes Kaseya Finalizing Post-Purchase Integration with Datto - https://www.channelpronetwork.com/news/kaseya-finalizing-post-purchase-integration-datto Datto Has EDR, Managed SOC, and SASE Solutions Arriving Soon - https://www.channelpronetwork.com/news/datto-has-edr-managed-soc-and-sase-solutions-arriving-soon Mid-Year Update to the SonicWall 2022 Cyber Threat Report - https://www.sonicwall.com/2022-cyber-threat-report/ Rich's ICYMI plug and quickie preview of the week ahead - https://www.channelpronetwork.com/tags/icymi

1 hr 54 min
Sep 2, 2022Episode 238
ChannelPro Weekly Podcast: Episode #238 - Invoice Jenga

If you’ve heard it once, you’ve heard it a thousand times: Billing customers is exactly like a 3D puzzle involving wooden blocks. Actually, it’s quite possible you’ve never heard anyone say that, but you’ll understand what we mean after listening to this week’s episode, in which Matt, Rich, and returning guest host Ro Kolakowski, of 6th Street Consulting, discuss ConnectWise getting in the automated managed services payments business, Augmentt rolling out real-time cloud security alerting, Addigy introducing automated policy enrollment for Macs, and a new 17-inch foldable PC from ASUS (pronouced ah-SOOS, we think) that may or may not have a use case. Then your hosts are joined by Sanjay Mehta, chief cloud officer at Tackle, for an enlightening conversation about the future and importance of cloud marketplaces for channel pros that’s guaranteed not to result in a pile of blocks on the family room table. Subscribe to ChannelPro Weekly! iTunes: https://itunes.apple.com/us/podcast/channelpro-weekly-podcast/id1095568582?mt=2 Google Podcasts: https://podcasts.google.com/feed/aHR0cHM6Ly9jaGFubmVscHJvd2Vla2x5LmxpYnN5bi5jb20vcnNz?sa=X&ved=2ahUKEwjq-N3UvNHyAhVWPs0KHYdTDmkQ9sEGegQIARAF Spotify: https://open.spotify.com/show/7hWuOWbrIcwtrK6UJLSHvU Amazon Music: https://music.amazon.com/podcasts/a1d93194-a5f3-46d8-b625-abdc0ba032f1/ChannelPro-Weekly-Podcast More here: https://www.channelpronetwork.com/download/podcast/channelpro-weekly-podcast-episode-238-invoice-jenga Topics and Related Links Mentioned: ConnectWise Buys Accounting Integration and Payments Processing Vendor Wise-Sync - https://www.channelpronetwork.com/news/connectwise-buys-accounting-integration-and-payments-processing-vendor-wise-sync Augmentt Adds Alerting for Microsoft 365 to Cloud Security Solution - https://www.channelpronetwork.com/news/augmentt-adds-alerting-microsoft-365-cloud-security-solution Addigy Adds Automated Policy Assignment Functionality to Apple Device Management Platform - https://www.channelpronetwork.com/news/addigy-adds-automated-policy-assignment-functionality-apple-device-management-platform ASUS Launches Zenbook 17 Fold OLED - https://www.prnewswire.com/news-releases/asus-launches-zenbook-17-fold-oled-301612021.html The 2023 State of the Channel Survey Is Now Open for Your Insights - https://www.channelpronetwork.com/form/2023-state-channel-survey?utm_source=dedicated&utm_medium=site Tackle's 2021 State of Cloud Marketplaces Survey - https://tackle.io/resources/reports/state-of-cloud-marketplaces Rich's ICYMI plug and quickie preview of the week ahead - https://www.channelpronetwork.com/tags/icymi

1 hr 46 min
Aug 26, 2022Episode 237
ChannelPro Weekly Podcast: Episode #237 - Casper the Friendly Editor

Coming to you from the HP Amplify Executive Forum, or maybe the great beyond given how ghost-like he looks, Rich talks with Matt and returning guest host Mile Bloomfield of Tekie Geek about HP's new ink subscription service for SMBs, partner program updates, and hardware for hybrid workers. Then M&A advisor Abe Garver, of FOCUS Investment Banking, joins in to discuss how—or rather if—inflation, interest rates, and recession fears are affecting the market for MSPs. A heavenly lineup if there ever was one! Subscribe to ChannelPro Weekly! iTunes: https://itunes.apple.com/us/podcast/channelpro-weekly-podcast/id1095568582?mt=2 Google Podcasts: https://podcasts.google.com/feed/aHR0cHM6Ly9jaGFubmVscHJvd2Vla2x5LmxpYnN5bi5jb20vcnNz?sa=X&ved=2ahUKEwjq-N3UvNHyAhVWPs0KHYdTDmkQ9sEGegQIARAF Spotify: https://open.spotify.com/show/7hWuOWbrIcwtrK6UJLSHvU Amazon Music: https://music.amazon.com/podcasts/a1d93194-a5f3-46d8-b625-abdc0ba032f1/ChannelPro-Weekly-Podcast More here: https://www.channelpronetwork.com/download/podcast/channelpro-weekly-podcast-episode-237-casper-friendly-editor Topics and Related Links Mentioned: HP Unveils Subscription Ink Replenishment Program and New Printers for SMBs - https://www.channelpronetwork.com/news/hp-unveils-subscription-ink-replenishment-program-and-new-printers-smbs HP Announces New Partner Enablement Portal and Enhanced Sales Analytics Platform - https://www.channelpronetwork.com/news/hp-announces-new-partner-enablement-portal-and-enhanced-sales-analytics-platform HP Introduces Hybrid Work PCs and Peripherals - https://www.channelpronetwork.com/news/hp-introduces-hybrid-work-pcs-and-peripherals ConnectWise and Channel Program Team Up to Give MSPs a Say in Selecting PitchIT Competition Finalists - https://www.channelpronetwork.com/news/connectwise-and-channel-program-team-give-msps-say-selecting-pitchit-competition-finalists ChannelPro SMB Forums in D.C. and Los Angeles to Offer MSP-Ignite Peer Group Meetings - https://www.channelpronetwork.com/news/channelpro-smb-forums-dc-and-los-angeles-offer-msp-ignite-peer-group-meetings Abe Garver's blog post: Can MSP deals stand up to higher interest rates? - https://focusbankers.com/can-msp-deals-stand-up-to-higher-interest-rates Rich's quickie preview of the week ahead

1 hr 58 min
Aug 19, 2022Episode 236
ChannelPro Weekly Podcast: Episode #236 - Cheerios Vs. Starvation

Cheerios or starvation? If you’re a breakfast cereal fan, that may not be an easy question. Don’t think it through, though, until you’ve joined Matt, Rich, and returning guest host Antwine Jackson, of Enitech Solutions, as they discuss Kaseya’s new auto-renewal policy, N-able’s new cloud management system, Huntress’s new managed EDR service, and Ingram Micro’s new membership program for ambitious cloud partners, not to mention how, when, and why to fire clients. Then your hosts are joined by Stephanie Hallford and Michael Nordquist, senior execs at Intel, for a conversation about Intel’s latest vPro chips and conditions in the endpoint market. Tastier than Cheerios for sure! Subscribe to ChannelPro Weekly! iTunes: https://itunes.apple.com/us/podcast/channelpro-weekly-podcast/id1095568582?mt=2 Google Podcasts: https://podcasts.google.com/feed/aHR0cHM6Ly9jaGFubmVscHJvd2Vla2x5LmxpYnN5bi5jb20vcnNz?sa=X&ved=2ahUKEwjq-N3UvNHyAhVWPs0KHYdTDmkQ9sEGegQIARAF Spotify: https://open.spotify.com/show/7hWuOWbrIcwtrK6UJLSHvU Amazon Music: https://music.amazon.com/podcasts/a1d93194-a5f3-46d8-b625-abdc0ba032f1/ChannelPro-Weekly-Podcast More here: https://www.channelpronetwork.com/download/podcast/channelpro-weekly-podcast-episode-236-cheerios-vs-starvation Topics and Related Links Mentioned: Kaseya, Responding to Partner Complaints, Changes Auto-Renewal Terms - https://www.channelpronetwork.com/news/kaseya-responding-partner-complaints-changes-auto-renewal-terms N-able Introduces First Cloud Management Solution - https://www.channelpronetwork.com/news/n-able-introduces-first-cloud-management-solution Huntress Rolls Out Managed EDR Solution - https://www.channelpronetwork.com/news/huntress-rolls-out-managed-edr-solution Ingram Micro Launches Membership Program for Growth-Focused Cloud Partners - https://www.channelpronetwork.com/news/ingram-micro-launches-membership-program-growth-focused-cloud-partners How, When, and Why to Fire Clients - https://www.channelpronetwork.com/article/how-when-and-why-fire-clients Intel Introduces vPro Platform for Revolutionary Business Performance - https://www.intel.com/content/www/us/en/newsroom/news/vpro-platform-12th-gen-intel-core.html#gs.8z9iag Rich's ICYMI plug and quickie preview of the week ahead - https://www.channelpronetwork.com/tags/icymi

1 hr 43 min
Aug 5, 2022Episode 235
ChannelPro Weekly Podcast: Episode #235 - Greetings from the New Hampshire Chamber of Commerce

You know what they say in New Hampshire. Live free or die! Or maybe try the skiing and visit the beaches instead. It's a lovely place. But before you go, please join Matt, Rich, and returning guest host Randolph Carnegie, of Ken-Kor Consulting, as they discuss Augmentt's new security alerting functionality, the latest winner of the Cecilia Galvin Scholarship, and the results of this year's Readers' Choice Awards—live from CompTIA's ChannelCon event! Then CompTIA analyst Carolyn April and Kevin Bury, N-able's chief customer officer, join in to discuss new research on the meaning and importance of partner experience. Not sure, but we're told it has something to do with New Hampshire. Subscribe to ChannelPro Weekly! iTunes: https://itunes.apple.com/us/podcast/channelpro-weekly-podcast/id1095568582?mt=2 Google Podcasts: https://podcasts.google.com/feed/aHR0cHM6Ly9jaGFubmVscHJvd2Vla2x5LmxpYnN5bi5jb20vcnNz?sa=X&ved=2ahUKEwjq-N3UvNHyAhVWPs0KHYdTDmkQ9sEGegQIARAF Spotify: https://open.spotify.com/show/7hWuOWbrIcwtrK6UJLSHvU Amazon Music: https://music.amazon.com/podcasts/a1d93194-a5f3-46d8-b625-abdc0ba032f1/ChannelPro-Weekly-Podcast More here: https://www.channelpronetwork.com/download/podcast/channelpro-weekly-podcast-episode-235-greetings-new-hampshire-chamber-commerce Topics and Related Links Mentioned: Augmentt Finalizing Real-Time SaaS Security Alerting - https://www.channelpronetwork.com/news/augmentt-finalizing-real-time-saas-security-alerting Newest Cecilia Galvin Scholarship Winner Combines Passion for Tech with Commitment to Diversity - https://www.channelpronetwork.com/news/newest-cecilia-galvin-scholarship-winner-combines-passion-tech-commitment-diversity 2022 Readers' Choice Awards - https://www.channelpronetwork.com/awards/2022-readers-choice-awards CompTIA report: Partner Experience Trends 2022 - https://connect.comptia.org/content/research/partner-experience-trends-2022-research-brief Rich's ICYMI plug and quickie preview of the week ahead - https://www.channelpronetwork.com/tags/icymi

1 hr 48 min
Jul 29, 2022Episode 234
ChannelPro Weekly Podcast: Episode #234 - The Dark Upside Down

There are stranger things than this week’s ChannelPro Weekly episode, but little else as fun or informative. Joined by security expert and returning guest host Angela Hogaboom, the Cloud Chick herself, Matt and Rich discuss the new Surface for Business hardware at D&H, the new intrusion prevention and container security options from Trend Micro, and the new industry trend data from ConnectWise’s Service Leadership unit. Then they get a terrifying and utterly fascinating insider’s tour of the topsy-turvy world that is the dark web from Jacob Silutin, head of sales engineering for the Americas at Cyberint. You’ll be glad you live in the Right Side Up! Subscribe to ChannelPro Weekly! iTunes: https://itunes.apple.com/us/podcast/channelpro-weekly-podcast/id1095568582?mt=2 Google Podcasts: https://podcasts.google.com/feed/aHR0cHM6Ly9jaGFubmVscHJvd2Vla2x5LmxpYnN5bi5jb20vcnNz?sa=X&ved=2ahUKEwjq-N3UvNHyAhVWPs0KHYdTDmkQ9sEGegQIARAF Spotify: https://open.spotify.com/show/7hWuOWbrIcwtrK6UJLSHvU Amazon Music: https://music.amazon.com/podcasts/a1d93194-a5f3-46d8-b625-abdc0ba032f1/ChannelPro-Weekly-Podcast More here: https://www.channelpronetwork.com/download/podcast/channelpro-weekly-podcast-episode-234-dark-upside-down Topics and Related Links Mentioned: D&H Adds Surface for Business Devices to Modern Solutions Unit - https://www.channelpronetwork.com/news/dh-adds-surface-business-devices-modern-solutions-unit Trend Micro Centralizes Intrusion Prevention and Container Security for Amazon Web Services - https://www.channelpronetwork.com/news/trend-micro-centralizes-intrusion-prevention-and-container-security-amazon-web-services Businesses Have Miles to Go for Windows 11 Prep - https://www.channelpronetwork.com/article/businesses-have-miles-go-windows-11-prep 5 Insights from Service Leadership’s 2022 Industry Profitability Report - https://www.channelpronetwork.com/slideshow/5-insights-service-leadership-s-2022-industry-profitability-report Cyberint webinar on the dark web with Jacob Silutin - https://www.youtube.com/watch?v=nb4iidnz2Sk Rich's quickie preview of the week ahead

2 hr 12 min
Jul 22, 2022Episode 233
ChannelPro Weekly Podcast: Episode #233 - Zoo Scam

Seems like you can’t trust anyone these days, and ESPECIALLY not zoos, where the “animals” always seem to be “napping.” Really burns us up. While we seethe with outrage, we encourage you to join Matt, Rich, and guest host Rick Smith, of Renactus Technology, the MSP Unplugged podcast, and the Techcon Unplugged IT conference, as they discuss all the news from the Microsoft Inspire partner conference, the where, how, and why of Windows 365, and Matt’s latest, politically-themed roundup of cool hardware from the first half of the year. Then they’re joined by channel consultant MJ Patent, of Alveo, for a conversation about go-to-market strategy, portfolio strategy, and service portfolio management. If you’re anything less than crystal clear on what all three of those are, you REALLY need to listen to MJ’s sage advice. No kidding, and no scams! Oh, and by the way, because Rick is such a great guest, he’s provided a discount code for this year’s Techcon Unplugged, September 16-18 in Chicago. Use “channelpro75” at registration to save big! Subscribe to ChannelPro Weekly! iTunes: https://itunes.apple.com/us/podcast/channelpro-weekly-podcast/id1095568582?mt=2 Google Podcasts: https://podcasts.google.com/feed/aHR0cHM6Ly9jaGFubmVscHJvd2Vla2x5LmxpYnN5bi5jb20vcnNz?sa=X&ved=2ahUKEwjq-N3UvNHyAhVWPs0KHYdTDmkQ9sEGegQIARAF Spotify: https://open.spotify.com/show/7hWuOWbrIcwtrK6UJLSHvU Amazon Music: https://music.amazon.com/podcasts/a1d93194-a5f3-46d8-b625-abdc0ba032f1/ChannelPro-Weekly-Podcast More here: https://www.channelpronetwork.com/download/podcast/channelpro-weekly-podcast-episode-233-zoo-scam Topics and Related Links Mentioned: Incoming Channel Chief Says “There’s Never Been a Better Time To Be a Microsoft Partner” - https://www.channelpronetwork.com/news/incoming-channel-chief-says-there-s-never-been-better-time-be-microsoft-partner Microsoft Introduces Azure Migration Incentives, Contact Center Solution, and Teams Features - https://www.channelpronetwork.com/news/microsoft-introduces-azure-migration-incentives-contact-center-solution-and-teams-features The Where, How, and Why of Windows 365 - https://www.channelpronetwork.com/article/where-how-and-why-windows-365 The 2022 Business Notebook Primaries - https://www.channelpronetwork.com/article/2022-business-notebook-primaries Cast your vote in the business notebook primaries! - https://www.channelpronetwork.com/vote2022 Service Portfolio Management Is Key to Sustainable Revenue Growth - https://www.channelpronetwork.com/article/service-portfolio-management-key-sustainable-revenue-growth Rich's ICYMI plug and quickie preview of the week ahead - https://www.channelpronetwork.com/tags/icymi

1 hr 50 min
Jul 15, 2022Episode 232
ChannelPro Weekly Podcast: Episode #232 - Self-Licking Ice Cream Cone

If you love ice cream as much as we love ice cream it won’t surprise you that ice cream loves ice cream too. Please don’t waste any time making sense of that sentence, though, because there’s too much good stuff in this episode, in which Rich (flying solo while Matt’s on vacation) and returning guest host Eric Long, of Teracloud, examine a new product bundle from N-able for early growth MSPs, new data on cloud security and PC sales, and best practices for conducting employee performance reviews. Then they’re joined by Jon Murchison, CEO of MDR vendor BlackPoint Cyber, to discuss a scary recent incident in which attackers turned everyday IT management systems into nearly undetectable ransomware delivery tools. Not as sweet as ice cream, but no MSP should miss it. Subscribe to ChannelPro Weekly! iTunes: https://itunes.apple.com/us/podcast/channelpro-weekly-podcast/id1095568582?mt=2 Google Podcasts: https://podcasts.google.com/feed/aHR0cHM6Ly9jaGFubmVscHJvd2Vla2x5LmxpYnN5bi5jb20vcnNz?sa=X&ved=2ahUKEwjq-N3UvNHyAhVWPs0KHYdTDmkQ9sEGegQIARAF Spotify: https://open.spotify.com/show/7hWuOWbrIcwtrK6UJLSHvU Amazon Music: https://music.amazon.com/podcasts/a1d93194-a5f3-46d8-b625-abdc0ba032f1/ChannelPro-Weekly-Podcast More here: https://www.channelpronetwork.com/download/podcast/channelpro-weekly-podcast-episode-232-self-licking-ice-cream-cone Topics and Related Links Mentioned: N-able Launches Solution Bundle for Growing MSPs - https://www.channelpronetwork.com/news/n-able-launches-solution-bundle-growing-msps New Cloud Security Alliance Survey Finds 67% of Organizations Already Store Sensitive Data in Public Cloud Environments - https://www.businesswire.com/news/home/20220713005142/en/New-Cloud-Security-Alliance-Survey-Finds-67-of-Organizations-Already-Store-Sensitive-Data-in-Public-Cloud-Environments Gartner Says Worldwide PC Shipments Experienced the Sharpest Decline in Nine Years in Second Quarter of 2022 - https://www.gartner.com/en/newsroom/press-releases/2022-07-11-gartner-says-worldwide-pc-shipments-experienced-the-sharpest-decline-in-nine-years-in-second-quarter-of-2022 Canalys: Global PC shipments down 15% in Q2 2022 due to Chinese production crunch - https://www.canalys.com/newsroom/worldwide-pc-shipments-Q2-2022 Getting Performance Reviews Right - https://www.channelpronetwork.com/article/getting-performance-reviews-right From BlackPoint Cyber: Malware on Trial – Tech Tuesday Blog Post - https://blackpointcyber.com/resources/blog/malware-on-trial Jon Murchison's The Unfair Fight podcast - https://theunfairfight.libsyn.com/ Rich's quickie preview of the week ahead

1 hr 52 min
Jul 8, 2022Episode 231
ChannelPro Weekly Podcast: Episode #231 - Abaft Your Scuttlebutt

Why does so much nautical terminology sound vaguely naughty? While we ponder that vital topic, please enjoy this week’s ChannelPro Weekly, in which Matt, Rich, and guest host/MSP consultant extraordinaire Manuel Palachuk, of Manuel Palachuk International, discuss N-able buying a cloud management vendor, Augmentt offering free cloud management tools, and Acronis integrating with Splashtop. Then stick around for an important discussion with insurance expert Justin Reinmuth, of Techrug, about risk management for channel pros (hint: there’s a lot more than insurance involved). It’s a boatload of insights, and it’s setting sail now! Subscribe to ChannelPro Weekly! iTunes: https://itunes.apple.com/us/podcast/channelpro-weekly-podcast/id1095568582?mt=2 Google Podcasts: https://podcasts.google.com/feed/aHR0cHM6Ly9jaGFubmVscHJvd2Vla2x5LmxpYnN5bi5jb20vcnNz?sa=X&ved=2ahUKEwjq-N3UvNHyAhVWPs0KHYdTDmkQ9sEGegQIARAF Spotify: https://open.spotify.com/show/7hWuOWbrIcwtrK6UJLSHvU Amazon Music: https://music.amazon.com/podcasts/a1d93194-a5f3-46d8-b625-abdc0ba032f1/ChannelPro-Weekly-Podcast More here: https://www.channelpronetwork.com/download/podcast/channelpro-weekly-podcast-episode-231-abaft-your-scuttlebutt Topics and Related Links Mentioned: N-able Buys Cloud Management Vendor Spinpanel - https://www.channelpronetwork.com/news/n-able-buys-cloud-management-vendor-spinpanel Augmentt Launches Free Cloud Security and Management Tools - https://www.channelpronetwork.com/news/augmentt-launches-free-cloud-security-and-management-tools Acronis Integrates Cyber Protect Cloud with Splashtop Remote Access Solution - https://www.channelpronetwork.com/news/acronis-integrates-cyber-protect-cloud-splashtop-remote-access-solution Techrug - http://www.techrug.com/ Rich's ICYMI plug and quickie preview of the week ahead - https://www.channelpronetwork.com/tags/icymi

1 hr 44 min
Jul 5, 2022
ChannelPro Weekly Podcast: Special Edition: Everybody Knows Sven - Sponsored by Exclusive Networks

How about that Sven? You do know Sven, right? Everybody knows Sven! Especially Matt, Rich, and their returning guest host for this special episode of ChannelPro Weekly sponsored by Exclusive Networks, Chris Ploessel of RedNight Consulting. When not reminiscing about Sven, they discuss the state of the desktop as a service market, the rise of vertical industry clouds, and the secrets to successful networking (the professional kind, not the IT kind). Then they're joined by Mark Leff of Exclusive Networks for a can't-miss conversation about the authorized Fortinet training services Exclusive now offers, a first among distributors, and more broadly about the importance of security training in attracting employees in a tight labor market, retaining the employees you have, and growing your security business. It'll change your thinking on a topic you thought you knew all about. Take it from Sven! Subscribe to ChannelPro Weekly! iTunes: https://itunes.apple.com/us/podcast/channelpro-weekly-podcast/id1095568582?mt=2 Google Podcasts: https://podcasts.google.com/feed/aHR0cHM6Ly9jaGFubmVscHJvd2Vla2x5LmxpYnN5bi5jb20vcnNz?sa=X&ved=2ahUKEwjq-N3UvNHyAhVWPs0KHYdTDmkQ9sEGegQIARAF Spotify: https://open.spotify.com/show/7hWuOWbrIcwtrK6UJLSHvU Amazon Music: https://music.amazon.com/podcasts/a1d93194-a5f3-46d8-b625-abdc0ba032f1/ChannelPro-Weekly-Podcast More here: https://www.channelpronetwork.com/download/podcast/channelpro-weekly-podcast-special-edition-everybody-knows-sven-exclusive-networks Topics and Related Links Mentioned: DaaS Gains Ground for Secure Hybrid Work - https://www.channelpronetwork.com/article/daas-gains-ground-secure-hybrid-work The Rise of Vertical Industry Clouds - https://www.channelpronetwork.com/article/rise-vertical-industry-clouds Working Your Networks - https://www.channelpronetwork.com/article/working-your-networks Training from Exclusive Networks - https://training.exclusive-networks.com/en-US

1 hr 44 min
Jul 1, 2022Episode 230
ChannelPro Weekly Podcast: Episode #230 - The Boomerang Effect

Heads up! There’s a new ChannelPro Weekly coming at you featuring Matt, Rich, guest host Vince Tinnirello of Anchor Network Solutions, and ChannelPro Managing editor Colleen Frye. They’ve all got lots to say about Hewlett Packard Enterprise’s new solution-as-a-service partner program, Dell’s strong but somewhat slower PC sales, documentation pro tips, and the 2022 summer edition of the ChannelPro Book Club. Then managed services consultant Jennifer Bleam, of MSP Sales Revolution, stops by to discuss her new book, Simplified Cybersecurity Sales for MSPs: The Secret Formula For Closing Cybersecurity Deals Without Feeling Slimy. It’ll spark insights that keep coming back! Subscribe to ChannelPro Weekly! iTunes: https://itunes.apple.com/us/podcast/channelpro-weekly-podcast/id1095568582?mt=2 Google Podcasts: https://podcasts.google.com/feed/aHR0cHM6Ly9jaGFubmVscHJvd2Vla2x5LmxpYnN5bi5jb20vcnNz?sa=X&ved=2ahUKEwjq-N3UvNHyAhVWPs0KHYdTDmkQ9sEGegQIARAF Spotify: https://open.spotify.com/show/7hWuOWbrIcwtrK6UJLSHvU Amazon Music: https://music.amazon.com/podcasts/a1d93194-a5f3-46d8-b625-abdc0ba032f1/ChannelPro-Weekly-Podcast More here: https://www.channelpronetwork.com/download/podcast/channelpro-weekly-podcast-episode-230-boomerang-effect Topics and Related Links Mentioned: HPE Unveils New Partner Program for As-a-Service Solution Providers - https://www.channelpronetwork.com/news/hpe-unveils-new-partner-program-service-solution-providers Dell’s Stratospheric Client Hardware Revenue is Coming Slowly Back to Earth - https://www.channelpronetwork.com/news/dell-s-stratospheric-client-hardware-revenue-coming-slowly-back-earth Documentation Pro Tips - https://www.channelpronetwork.com/article/documentation-pro-tips ChannelPro Book Club: Summer Reading List 2022 - https://www.channelpronetwork.com/slideshow/channelpro-book-club-summer-reading-list-2022 Raving Fans : Revolutionary Approach to Customer Service - https://www.amazon.com/Raving-Fans-Revolutionary-Approach-Customer/dp/0006530699 The One Minute Manager Meets the Monkey - https://www.amazon.com/One-Minute-Manager-Meets-Monkey/dp/0688103804 Fish: A Proven Way to Boost Morale and Improve Results - https://www.amazon.com/Fish-Proven-Morale-Improve-Results/dp/0786866020 A World Without Email: Reimagining Work in an Age of Communication Overload - https://www.amazon.com/World-Without-Email-Reimagining-Communication/dp/0525536558 The Power of Habit: Why We Do What We Do in Life and Business - https://www.amazon.com/Power-Habit-What-Life-Business/dp/081298160X Simplified Cybersecurity Sales For MSPs: The Secret Formula For Closing Cybersecurity Deals Without Feeling Slimy - https://www.amazon.com/Simplified-Cybersecurity-Sales-MSPs-Formula/dp/1646492315 Rich's ICYMI plug and quickie preview of the week ahead - https://www.channelpronetwork.com/tags/icymi

2 hr 6 min
Jun 24, 2022Episode 229
ChannelPro Weekly Podcast: Episode #229 - The Anti-ClippyChannelPro Weekly Podcast: Episode #229 - The Anti-Clippy

Fear not, channel pros. Matt and Rich will protect you from nosey little talking paper clip icons. And with help from returning guest host Angel Rojas, of DataCorps Technology Solutions, they’ll also discuss Kaseya closing its acquisition of Datto, the new, possibly breakthrough RMM solution Kaseya says it has coming later this year, and the new AI-powered recommendation engine Kaseya just launched that they swear isn’t Clippy. Plus, we’ll dive into the keys to building sticky customer relationships. All of which is followed by a visit from Managing Editor Colleen Frye for a can’t-miss conversation with David Rose, of Rose Computer Technology Services, about his inspiring contributions in the local community and how you can start making an impact helping people in need too. Try as he might, even Clippy couldn’t spoil this episode! Subscribe to ChannelPro Weekly! iTunes: https://itunes.apple.com/us/podcast/channelpro-weekly-podcast/id1095568582?mt=2 Google Podcasts: https://podcasts.google.com/feed/aHR0cHM6Ly9jaGFubmVscHJvd2Vla2x5LmxpYnN5bi5jb20vcnNz?sa=X&ved=2ahUKEwjq-N3UvNHyAhVWPs0KHYdTDmkQ9sEGegQIARAF Spotify: https://open.spotify.com/show/7hWuOWbrIcwtrK6UJLSHvU Amazon Music: https://music.amazon.com/podcasts/a1d93194-a5f3-46d8-b625-abdc0ba032f1/ChannelPro-Weekly-Podcast More here: https://www.channelpronetwork.com/download/podcast/channelpro-weekly-podcast-episode-229-anti-clippy Topics and Related Links Mentioned: Kaseya Closes Datto Acquisition - https://www.channelpronetwork.com/news/kaseya-closes-datto-acquisition Kaseya CEO on Datto: “We Want to Keep Everything That’s Great” - https://www.channelpronetwork.com/news/kaseya-ceo-datto-we-want-keep-everything-s-great Kaseya Rolls Out AI-Powered Recommendation Engine and Previews Next RMM Release at Connect IT Conference - https://www.channelpronetwork.com/news/kaseya-rolls-out-ai-powered-recommendation-engine-and-previews-next-rmm-release-connect-it Getting Sticky with IT - https://www.channelpronetwork.com/article/getting-sticky-it Rose Computer Technology Services Champions Community - https://www.channelpronetwork.com/article/rose-computer-technology-services-champions-community Colleen Frye's Not-For-Profit column - https://www.channelpronetwork.com/tags/not-profit Angel's museum pick: Game Boy Color - https://www.channelpronetwork.com/mgp Matt's tech pick: Steam Deck - https://www.steamdeck.com/en/ Rich's ICYMI plug and quickie preview of the week ahead - https://www.channelpronetwork.com/tags/icymi

1 hr 58 min
Jun 18, 2022Episode 228
ChannelPro Weekly Podcast: Episode #228 - What's a Cassette?

Remember your first Walkman? No? Then you’re a lot younger than Matt and Rich, who are joined by returning guest host Lisa Shorr, of MSP branding consultancy Shorr Success and Secure Future Tech Solutions, a managed service provider in Rhode Island, to discuss cyber insurance news from Augmentt and ConnectWise, partner program news from Mailprotector and Malwarebytes, and the latest scary threat news from last week’s RSA Conference. Then all three of your hosts are joined by Splashtop channel chief Justin Windsor to discuss that vendor’s 2022 State of Remote Support Market Trends Report and its disturbing stats on help desk technician burnout. It’s a conversation so interesting you’ll want to hit rewind and then play a few times. Subscribe to ChannelPro Weekly! iTunes: https://itunes.apple.com/us/podcast/channelpro-weekly-podcast/id1095568582?mt=2 Google Podcasts: https://podcasts.google.com/feed/aHR0cHM6Ly9jaGFubmVscHJvd2Vla2x5LmxpYnN5bi5jb20vcnNz?sa=X&ved=2ahUKEwjq-N3UvNHyAhVWPs0KHYdTDmkQ9sEGegQIARAF Spotify: https://open.spotify.com/show/7hWuOWbrIcwtrK6UJLSHvU Amazon Music: https://music.amazon.com/podcasts/a1d93194-a5f3-46d8-b625-abdc0ba032f1/ChannelPro-Weekly-Podcast More here: https://www.channelpronetwork.com/download/podcast/channelpro-weekly-podcast-episode-228-whats-cassette Topics and Related Links Mentioned: New Tools from ConnectWise Aim to Simplify Cyber Insurance Application Process - https://www.channelpronetwork.com/news/new-tools-connectwise-aim-simplify-cyber-insurance-application-process Augmentt Offers Cyber Insurance Discounts to Cloud Management Partners - https://www.channelpronetwork.com/news/augmentt-offers-cyber-insurance-discounts-cloud-management-partners Mailprotector Launches New Partner Program - https://www.channelpronetwork.com/news/mailprotector-launches-new-partner-program Malwarebytes is Investing Big in Managed Service Providers - https://www.channelpronetwork.com/news/malwarebytes-investing-big-managed-service-providers 7 Threat Trends from the 2022 RSA Conference - https://www.channelpronetwork.com/slideshow/7-threat-trends-2022-rsa-conference Splashtop 2022 State of Remote Support Market Trends - https://www.splashtop.com/state-of-remote-support-2022 Rich's ICYMI plug and quickie preview of the week ahead - https://www.channelpronetwork.com/tags/icymi

2 hr 14 min
Jun 4, 2022Episode 227
ChannelPro Weekly Podcast: Episode #227 - Where Has That Hand Been?

Put ‘er there, pal! Or come to think of it, maybe don’t per ‘er there just yet. While we think that through, we invite you to join Matt, Rich, and returning guest host Michael Goldstein, of LAN Infotech, as they discuss the new threat intelligence portal from Kaspersky, former Microsoft channel chief Rodney Clark’s new gig, the current state of play in the hardware market, and whether or not cloud vendors selling direct to end users is a threat to channel pros. Then stick around for a ChannelPro Weekly first, as Matt and Rich are joined by MSP and business guru Rick Jordan for a simulcast conversation about the tech landscape, the M&A market, and more that will appear both here and in Rick’s ALL IN podcast. Even germaphobes will enjoy it! Subscribe to ChannelPro Weekly! iTunes: https://itunes.apple.com/us/podcast/channelpro-weekly-podcast/id1095568582?mt=2 Google Podcasts: https://podcasts.google.com/feed/aHR0cHM6Ly9jaGFubmVscHJvd2Vla2x5LmxpYnN5bi5jb20vcnNz?sa=X&ved=2ahUKEwjq-N3UvNHyAhVWPs0KHYdTDmkQ9sEGegQIARAF Spotify: https://open.spotify.com/show/7hWuOWbrIcwtrK6UJLSHvU Amazon Music: https://music.amazon.com/podcasts/a1d93194-a5f3-46d8-b625-abdc0ba032f1/ChannelPro-Weekly-Podcast More here: https://www.channelpronetwork.com/download/podcast/channelpro-weekly-podcast-episode-227-where-has-hand-been Topics and Related Links Mentioned: Kaspersky Enhances Threat Intelligence Portal - https://www.channelpronetwork.com/news/kaspersky-enhances-threat-intelligence-portal Johnson Controls Appoints Rodney Clark as Vice President and Chief Commercial Officer - https://www.johnsoncontrols.com/media-center/news/press-releases/2022/05/26/johnson-controls-appoints-rodney-clark-as-vice-president-and-chief-commercial-officer Ingram Micro Confident It Can Beat Its Largest Competitor—Cloud Vendors Who Sell Direct - https://www.channelpronetwork.com/news/ingram-micro-confident-it-can-beat-its-largest-competitor-cloud-vendors-who-sell-direct Canalys: Worldwide PC revenue up by more than 15% even as shipments fall 3% in Q1 2022 - https://www.canalys.com/newsroom/worldwide-pc-shipments-Q1-2022 Dell Technologies Delivers Record First Quarter Fiscal 2023 Financial Results - https://investors.delltechnologies.com/news-releases/news-release-details/dell-technologies-delivers-record-first-quarter-fiscal-2023 HP Inc. Reports Fiscal 2022 Second Quarter Results - https://press.hp.com/us/en/press-releases/2022/hp-inc-reports-fiscal-2022-second-quarter-results.html Worldwide Hardcopy Peripherals Shipments Fell 12.3% Year Over Year in the First Quarter of 2022, According to IDC - https://www.businesswire.com/news/home/20220601006200/en/Worldwide-Hardcopy-Peripherals-Shipments-Fell-12.3-Year-Over-Year-in-the-First-Quarter-of-2022-According-to-IDC Rich's ICYMI plug and quickie preview of the week ahead - https://www.channelpronetwork.com/tags/icymi

1 hr 31 min
May 28, 2022Episode 226
ChannelPro Weekly Podcast: Episode #226 - Fun-Sized Snicker-Nugget

Think Halloween is the only time you can get a fun-sized Snicker-nugget? At ChannelPro you can get them year round, and there's plenty for everyone with Rich out on vacation. That leaves Matt and guest host Erick Simpson to discuss Bitdefender's new consumption-priced MDR service for MSPs, the latest edition of Ninja One's software suite, how to help SMBs leverage IT to drive growth, and some great tips on optimizing document migrations. Then stick around to meet Jeff O'Heir, ChannelPro's new Event Content Director and Community Manager. Learn more about his role at our regional events and the work he's doing on ChannelPro's new action councils. It's more fun than a full-size Snickers! Subscribe to ChannelPro Weekly! iTunes: https://itunes.apple.com/us/podcast/channelpro-weekly-podcast/id1095568582?mt=2 Google Podcasts: https://podcasts.google.com/feed/aHR0cHM6Ly9jaGFubmVscHJvd2Vla2x5LmxpYnN5bi5jb20vcnNz?sa=X&ved=2ahUKEwjq-N3UvNHyAhVWPs0KHYdTDmkQ9sEGegQIARAF Spotify: https://open.spotify.com/show/7hWuOWbrIcwtrK6UJLSHvU Amazon Music: https://music.amazon.com/podcasts/a1d93194-a5f3-46d8-b625-abdc0ba032f1/ChannelPro-Weekly-Podcast More here: https://www.channelpronetwork.com/download/podcast/channelpro-weekly-podcast-episode-226-fun-sized-snicker-nugget Topics and Related Links Mentioned: Bitdefender Developing Flexible Consumption-Priced MDR Service for MSPs - https://www.channelpronetwork.com/news/bitdefender-developing-flexible-consumption-priced-mdr-service-msps NinjaOne Ships Latest Edition of Growing Managed Services Software Suite - https://www.channelpronetwork.com/news/ninjaone-ships-latest-edition-growing-managed-services-software-suite Help SMBs Leverage IT to Drive Growth - https://www.channelpronetwork.com/article/help-smbs-leverage-it-drive-growth 3 Tips for Understanding and Optimizing Document Migration - https://www.channelpronetwork.com/article/3-tips-understanding-and-optimizing-document-migration Dell Expert Network - https://www.dell.com/en-us/work/lp/dell-expert-network