CanadianSME Small Business Podcast

Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. Today, we explore how outdated systems are holding businesses back and why modernizing your tech stack is key to unlocking AI driven growth. Joining us is Chinkal Patel, Partner at Mantrax Software Solutions. With over two decades of experience, Chinkal shares how businesses can bridge the gap between strategy and execution through smarter digital transformation. Key Highlights SMB Tech Challenges: Chinkal explains the biggest infrastructure issues slowing down growing businesses. Legacy System Risks: Chinkal highlights why delaying modernization can limit future growth. Risk Free Transformation: Chinkal shares how to evolve systems without disrupting operations. Secure AI Adoption: Chinkal discusses how businesses can safely integrate AI into workflows. Private LLM Advantage: Chinkal explains how data secure AI models protect business intelligence. Special Thanks to Our Partners: UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA ADP Canada: https://www.adp.ca/en.aspx For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age! To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at smbfoundation.ca. Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. Today, we explore how resilience, leadership, and practical AI adoption are helping entrepreneurs navigate uncertainty, improve profitability, and build businesses that are ready for long-term success. Joining us is Ema Dantas, Summit Strategist, author, and one of fewer than 130 Canadians to complete the Seven Summits. Ema shares how the mindset required to conquer the world's highest peaks can help founders overcome business challenges and embrace transformation with confidence. Key Highlights AI Without the Complexity: Ema explains how SMBs can use AI to increase revenue and efficiency. Protecting Margins in a Changing Market: Ema shares strategies for maintaining profitability in the AI era. Leadership Lessons from Everest: Ema highlights how summit experiences shaped decision-making under pressure. Building an Exit-Ready Business: Ema explains what founders should prioritize to create long-term value. The Human + AI Advantage: Ema shares how small teams can combine technology with human expertise for growth. Special Thanks to Our Partners: UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA ADP Canada: https://www.adp.ca/en.aspx For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age! To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at smbfoundation.ca. Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. Today, we explore how financial strategy, tax planning, and smart governance help founders turn funding into sustainable long-term growth. Joining us is Aman Tagore, Founder of REACH Professional. Aman shares how entrepreneurs can avoid costly financial mistakes while building stronger systems for scaling and investor readiness. Key Highlights Taxable vs Non-Taxable Funding: Aman explains the hidden tax risks founders often overlook. Funding and Financial Governance: Aman shares why accurate reporting becomes critical after raising capital. Avoiding CRA Surprises: Aman highlights the most common tax and compliance mistakes founders make. Structuring for Long-Term Success: Aman explains why early financial systems shape future growth. The Role of a Fractional CFO: Aman shares how strategic financial leadership reduces scaling risks. Special Thanks to Our Partners: UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA ADP Canada: https://www.adp.ca/en.aspx For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age! To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at smbfoundation.ca. Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. Today, we explore how legal services are evolving through digital innovation, making access faster, simpler, and more reliable. Joining us is David Barder, CMO at NotaryPro. David shares how technology, data, and experimentation are transforming a traditionally rigid industry. Key Highlights Legal Access Gap: David explains how technology is fixing inefficiencies in traditional legal services. Data Driven Growth: David shares how businesses can use data to drive smarter revenue decisions. Experimentation Culture: David highlights how testing fuels growth even in regulated industries. Dragon’s Den Impact: David discusses how the experience accelerated visibility and momentum. Future of Legal Tech: David outlines how customer expectations will reshape legal services. Special Thanks to Our Partners: UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA ADP Canada: https://www.adp.ca/en.aspx For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age! To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at smbfoundation.ca. Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation

Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. Today, we explore how leadership, sales systems, and operational discipline help transform a local trades business into a high-growth regional enterprise. Joining us is Ross Harold Palfrey, Owner of Harry’s Home Comfort. Ross shares the lessons learned from scaling a two-person startup into a growing team serving thousands of homeowners while embracing the future of clean energy solutions. Key Highlights The Anatomy of a Bootstrapped Launch: Ross shares what helped Harry’s Home Comfort gain momentum in a competitive market. Earning Trust as a Young Entrepreneur: Ross discusses the lessons that helped build credibility and customer confidence. Building a High-Impact Sales Structure: Ross explains why strong sales systems are essential for sustainable growth. Expanding into Clean Energy: Ross shares the vision behind investing in solar and battery solutions. Scaling While Preserving Culture: Ross discusses how the company grew from 2 to 30+ team members without losing its values. Special Thanks to Our Partners: UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA ADP Canada: https://www.adp.ca/en.aspx For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age! To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at smbfoundation.ca. Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. Today, we explore how heritage, hospitality, and community-driven experiences are redefining what it means to stand out in a competitive market. Joining us is Laura Squires, General Manager of Gladstone House. Laura shares how culture, art, and people-first leadership are helping transform one of Toronto’s most historic boutique hotels into a modern hospitality landmark. Key Highlights Preserving History: Laura explains how Gladstone House balances heritage with modernization. Standing Out in Hospitality: Laura shares what differentiates the hotel in Toronto’s market. The Power of Art and Community: Laura highlights how art shapes the guest experience. Building Hospitality Teams: Laura explains how empowered teams create stronger service culture. Future of Gladstone House: Laura shares the opportunities shaping the hotel’s next chapter. Special Thanks to Our Partners: UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA ADP Canada: https://www.adp.ca/en.aspx For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age! To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at smbfoundation.ca. Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation

Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. Today, we explore how applied AI is transforming traditional industries by turning operational data into smarter, faster, and more profitable decisions. Joining us is Remi Dion, Co-Founder and VP of Applied AI at Explorai. Remi shares how niche AI tools are helping industries like construction and manufacturing modernize operations and improve efficiency. Key Highlights The Vision Behind Explorai: Remi explains why Explorai focuses on operational AI for SMEs. Solving Estimation Challenges: Remi shares how Estim.ai improves accuracy and profitability. Why Niche AI Wins: Remi highlights why specialized AI tools outperform generic solutions. Operational AI vs Everyday AI: Remi explains how businesses can identify high-impact AI tools. Future of Industrial AI: Remi outlines what is next for AI in construction and manufacturing. Special Thanks to Our Partners: UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA ADP Canada: https://www.adp.ca/en.aspx For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age! To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at smbfoundation.ca. Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. Today, we explore how AI-driven scams and digital fraud are reshaping trust, security, and financial safety in the modern economy. Joining us is David Chin, Leader of Fraud Strategy at Interac. David shares how fraud tactics are evolving and how businesses, institutions, and consumers can better protect themselves in a rapidly changing threat landscape. Key Highlights News-Based Scams: David explains why scammers are exploiting breaking news and urgency. AI and Fraud: David shares how AI is making scams more convincing and difficult to detect. Digital Trust: David highlights how fraud impacts confidence in the digital economy. Fighting Fraud Together: David explains how Interac collaborates with partners to improve security. Staying Protected: David outlines what people should do when faced with suspicious messages. Special Thanks to Our Partners: UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA ADP Canada: https://www.adp.ca/en.aspx For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age! To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at smbfoundation.ca. Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation

Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. Today, we explore how sustainability, biodiversity, and purpose-driven leadership are shaping the future of consumer brands and long-term business growth. Joining us is Angela Ysseldyk, second-generation co-owner of Dutchman’s Gold. Angela shares how family legacy, pollinator advocacy, and environmental stewardship are helping build a stronger connection between business and community impact. Key Highlights Leading a Family Legacy: Angela shares how she balances heritage with modern growth. Pollinators and Food Security: Angela explains why bee health matters to Canada’s ecosystem. The “Let’s Plant” Campaign: Angela highlights the mission to restore pollinator habitats. Purpose-Driven Business Growth: Angela explains why businesses must stand for something meaningful. Scaling as a Family Business: Angela shares lessons for families growing a company together. Special Thanks to Our Partners: UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA ADP Canada: https://www.adp.ca/en.aspx For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age! To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at smbfoundation.ca. Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation

Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. Today, we explore how real estate, social impact, and disciplined investing can work together to solve Canada’s housing challenges. Joining us is Nikolai Ray, President of Ikigai Impact. Nikolai shares how conscious capitalism and scalable housing strategies can create both financial returns and lasting community value. Key Highlights The Ikigai Model: Nikolai explains how purpose shapes investment strategy. Private Capital Impact: Nikolai shares how investors can support housing supply responsibly. Scaling with Purpose: Nikolai highlights why focused expansion protects mission and quality. Impact Investing Reality: Nikolai explains why social impact and profit are not opposites. Housing Market Future: Nikolai outlines opportunities and challenges shaping Canada’s future. Learn more about Ikigai Impact: https://ikigai-impact.com/ Connect with Nikolai Ray on LinkedIn: https://www.linkedin.com/in/nikolairay/?isSelfProfile=false Special Thanks to Our Partners: UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA ADP Canada: https://www.adp.ca/en.aspx For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age! To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at smbfoundation.ca. Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. Today, we explore how marketing has evolved into one of Canada’s most powerful economic drivers shaping business growth, innovation, and consumer trust. Joining us is Esther Benzie, President and CEO of the Canadian Marketing Association. Esther shares how marketers are creating measurable economic impact while adapting to AI, regulation, and shifting consumer expectations. Key Highlights Marketing’s Economic Impact: Esther explains why marketing’s contribution has been underestimated. Talent and Recognition: Esther shares the risks of undervaluing marketing professionals. AI and Skills: Esther highlights how AI is reshaping the future of marketing talent. Trust and Personalization: Esther explains how brands can balance AI with consumer trust. Marketing as Strategy: Esther outlines how SMEs can integrate marketing into growth planning. Special Thanks to Our Partners: UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA ADP Canada: https://www.adp.ca/en.aspx For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age! To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at smbfoundation.ca. Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation

Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. Today, we explore how AI-powered devices, mobile security, and intelligent productivity tools are transforming the way professionals work in an increasingly connected business environment. Joining us is Paul Edwards, VP & GM of Enterprise Mobility at Samsung Electronics Canada. Paul shares how agentic AI, enterprise mobility, and the latest Samsung innovations are helping businesses streamline workflows, enhance security, and empower employees to achieve more. Key Highlights The Rise of Agentic AI: Paul explains how smartphones are evolving into proactive productivity partners. Redefining Mobile Productivity: Paul shares how the Galaxy S26 Ultra supports modern business workflows. Enterprise Security in the AI Era: Paul highlights the importance of secure mobile ecosystems for businesses. The Power of Connected Devices: Paul explains how the Samsung ecosystem improves collaboration and efficiency. The Future of Enterprise Mobility: Paul shares how AI-driven devices will reshape professional productivity. Special Thanks to Our Partners: UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA ADP Canada: https://www.adp.ca/en.aspx For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age! To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at smbfoundation.ca. Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. Today, we explore how AI is reshaping Canada’s innovation economy and why staying connected to the right ecosystem has become essential for business growth and competitiveness. Joining us is Isabelle Turcotte, Co-Founder and CEO of ALL IN. Isabelle shares how Canada’s largest AI event is helping SMEs, innovators, and global leaders turn AI ambition into practical business opportunities. Key Highlights The Rise of ALL IN: Isabelle explains how ALL IN became Canada’s leading AI event. Practical Value for SMEs: Isabelle shares how businesses can benefit from attending the summit. The Launch of ALL IN Talks: Isabelle highlights what makes the new format unique. AI and Global Strategy: Isabelle explains why international collaboration matters in AI leadership. The Montreal Experience: Isabelle shares what attendees can expect from the flagship summit. Special Thanks to Our Partners: UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA ADP Canada: https://www.adp.ca/en.aspx For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age! To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at smbfoundation.ca. Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. Today, we explore how professionals can navigate career pivots, personal branding, and workplace transformation in an AI-driven era. Joining us is Ariel Hennig Wood, Professional Certified Coach and Job Search Advisor at Canada Career Counselling. Ariel shares how clarity, confidence, and actionable strategies help professionals thrive during change. Key Highlights Career Alignment: Ariel explains how personal branding helps professionals find the right path. Confidence in Transition: Ariel shares strategies for navigating career changes successfully. AI and Careers: Ariel highlights how AI is reshaping coaching and career development. Supporting Employees: Ariel explains how organizations can use coaching to strengthen teams. From Planning to Action: Ariel outlines how clients move from exploration to execution. Special Thanks to Our Partners: UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA ADP Canada: https://www.adp.ca/en.aspx For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age! To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at smbfoundation.ca. Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation

Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. Today, we explore how leadership, AI, and security come together to build truly resilient organizations. Joining us is Steve Tcherchian, CEO of XYPRO Technology. Steve shares how businesses can move from reactive systems to proactive, secure, and high-performing digital operations. Key Highlights AI Execution: Steve explains how to turn AI adoption into real productivity gains. Leading Change: Steve shares how to guide teams through transformation effectively. Digital Resilience: Steve highlights why resilience must be owned at the leadership level. Cybersecurity Strategy: Steve explains how scaling companies should manage risk. Global Leadership: Steve outlines lessons from leading mission-critical organizations. Special Thanks to Our Partners: UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA ADP Canada: https://www.adp.ca/en.aspx For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age! To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at smbfoundation.ca. Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. Today, we explore why modern payment systems and predictable cash flow are becoming critical survival tools for Canadian businesses. Joining us is Mark Loewen, President of Telpay. Mark shares how independent, value-driven payment solutions can help businesses gain greater control, reliability, and financial stability. Key Highlights 1. Cash Flow Risks: Mark explains why poor cash flow management threatens growing businesses. 2. Modern Payment Systems: Mark shares the most effective ways to improve payment predictability. 3. Independent Advantage: Mark highlights how value-led fintech benefits Canadian SMEs. 4. Team Culture: Mark explains how internal culture strengthens payment reliability. 5. Future of Payments: Mark outlines what Canada’s payment ecosystem needs most. Special Thanks to Our Partners: UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA ADP Canada: https://www.adp.ca/en.aspx For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age! To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at smbfoundation.ca. Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. Today, we explore how AI and data are reshaping one of Canada’s largest digital marketplaces. Joining us is Justin Re, Chief Product Officer at AutoTrader. Justin shares how product innovation and AI integration are transforming the car-buying experience. Key Highlights AI Vision: Justin explains the strategy behind integrating AI into AutoTrader. Modern Car Buying: Justin shares how the customer journey has evolved in recent years. Data Personalization: Justin highlights how data drives smarter user experiences. AI Roadmap: Justin outlines the next phase of product innovation. Balancing Value: Justin explains how to align user experience with business outcomes. Special Thanks to Our Partners: UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA ADP Canada: https://www.adp.ca/en.aspx For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age! To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at smbfoundation.ca. Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation

Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. Today, we explore how financial clarity, strategic accounting, and financial literacy are helping entrepreneurs build stronger and more sustainable businesses. Joining us is Sal Rezai, Founder of Accounting By Sal Corp. and the Bookkeeping Academy. Sal shares how business owners can better manage bookkeeping, tax planning, and long-term financial growth. Key Highlights Bookkeeper vs Accountant: Sal explains how businesses can choose the right financial support. Building a Niche Firm: Sal shares strategies for launching a profitable accounting practice. Mental Well Being: Sal highlights why entrepreneur wellbeing impacts business performance. Financial Literacy: Sal explains why money education should begin at an early age. Future of Cloud Accounting: Sal shares how automation is reshaping financial management. Special Thanks to Our Partners: UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA ADP Canada: https://www.adp.ca/en.aspx For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age! To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at smbfoundation.ca. Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation

Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. Today, we explore how business ownership is evolving through acquisition and why succession planning is becoming a national priority. Joining us is Steven Wang, CEO of Venture for Canada. Steven shares how Entrepreneurship Through Acquisition is unlocking new pathways for the next generation of business leaders. Key Highlights Succession Risk: Steven explains the economic impact of unaddressed business transitions. Understanding ETA: Steven shares why acquiring businesses is an overlooked path to ownership. Canadian Landscape: Steven highlights how Canada’s ETA ecosystem differs from the U.S. Preparing Buyers: Steven explains how training programs equip future business owners. Ecosystem Growth: Steven outlines how conferences are building a stronger acquisition network. Special Thanks to Our Partners: UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA ADP Canada: https://www.adp.ca/en.aspx For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age! To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at smbfoundation.ca. Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation

Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. Today, we explore how advanced wealth planning is evolving beyond traditional structures to address complex family, tax, and business dynamics. Joining us is Tim Brisibe, Vice President of Tax and Estate Planning at Mackenzie Investments. Tim shares how advisors and business owners can take a more integrated approach to preserving and transferring wealth. Key Highlights Beyond Investments: Tim explains how advisors can support clients beyond portfolio management. Intergenerational Complexity: Tim shares why family wealth transitions are difficult to manage. Business Succession: Tim highlights how to navigate ownership transitions smoothly. Integrated Wealth Model: Tim explains how aligning tax, estate, and strategy improves outcomes. Preparing for Transitions: Tim outlines how advisors can guide clients through major financial events. Special Thanks to Our Partners: UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA ADP Canada: https://www.adp.ca/en.aspx For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age! To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at smbfoundation.ca. Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation

Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. Today, we explore how leading media companies manage complexity, scale AI, and stay relevant in a fast-moving digital world. Joining us is Mike Rudolph, Vice President of Innovation at REDspace. Mike shares how engineering excellence and long-term thinking drive innovation across global entertainment platforms. Key Highlights AI Efficiency Challenges: Mike explains why many organizations struggle to get real value from AI. Long-Term Partnerships: Mike shares how trust and consistency build decades-long client relationships. Skills for the Future: Mike highlights what upcoming tech leaders should focus on today. Cloud Modernization: Mike explains how to evolve systems without disrupting operations. Future Technologies: Mike outlines the innovations shaping next-generation media experiences. Special Thanks to Our Partners: UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA ADP Canada: https://www.adp.ca/en.aspx For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age! To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at smbfoundation.ca. Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. Today, we explore how digital incentives are becoming a powerful tool for engagement, retention, and global growth. Joining us is Leif Baradoy, Founder and CEO of Giftbit. Leif shares how digital rewards are helping businesses build stronger teams and customer relationships. Key Highlights Power of Digital Rewards: Leif explains why digital incentives drive stronger engagement. Growth Lever: Leif shares how businesses use rewards to accelerate customer and team growth. Canadian Advantage: Leif highlights how local expertise supports better service. Global Strategy: Leif explains the benefits of a digital-first, global rewards approach. Feedback Culture: Leif outlines how continuous feedback strengthens team performance. Special Thanks to Our Partners: UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA ADP Canada: https://www.adp.ca/en.aspx For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age! To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at smbfoundation.ca. Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation

Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. Today, we explore how businesses can move from fragmented systems to unified, AI-driven growth strategies. Joining us is Vishal Shrivastava, Head of Team Leadership and Growth at Alphavima Technologies. Vishal shares how aligning product, sales, and technology creates scalable, high-performance organizations. Key Highlights GTM Alignment: Vishal explains how product, sales, and strategy must work as one system. Build vs Buy: Vishal shares how to choose the right path for technology investments. Team Culture: Vishal highlights how leadership drives strong tech talent retention. Adoption Strategy: Vishal explains how to ensure products deliver real user value. AI for Growth: Vishal outlines key AI trends shaping business performance. Special Thanks to Our Partners: UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA ADP Canada: https://www.adp.ca/en.aspx For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age! To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at smbfoundation.ca. Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Welcome to the She & Success Podcast, powered by She & Success Business Magazine, hosted by Kripa Anand. Today, we explore how immigrant founders are driving global scale and redefining what it means to build a successful startup.She & Success Podcast Joining us is Miryam Lazarte, Founder and CEO of Global Startups Accelerator. With experience supporting hundreds of tech companies, Miryam shares how founders can move from idea to global impact. Key Highlights Investment Readiness: Miryam explains what founders must build before seeking funding. Beyond the MVP: Miryam shares what real traction looks like after product launch. Role of Accelerators: Miryam discusses when accelerators truly add value. Global Expansion: Miryam highlights how startups can scale beyond North America. Leveraging Global Events: Miryam explains how opportunities like the World Cup can drive growth. For more expert insights, visit https://sheandsuccess.ca/ and subscribe to the She & Success Business Magazine. Stay innovative, stay informed, and thrive in the digital age! A special thank you to our exclusive shipping partner Purolator for their ongoing commitment to supporting women entrepreneurs and helping them build, grow, and lead successful businesses across Canada. Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. Today, we explore why email is no longer just a marketing tool but a core piece of growth infrastructure in a high-cost digital landscape. Joining us is Nihal Mandanna, Director of Growth at Cyberimpact. Nihal shares how businesses can build resilient, scalable systems by owning their audience and focusing on deliverability. Key Highlights 1. Email ROI: Nihal explains why email continues to outperform other channels. 2. Owned Channel Growth: Nihal shares how businesses can reduce reliance on paid ads. 3. Data Sovereignty: Nihal highlights why Canadian data residency matters more than ever. 4. Deliverability Matters: Nihal explains how inbox placement directly impacts results. 5. Smart Automation: Nihal outlines when and what businesses should automate first. Special Thanks to Our Partners: UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA ADP Canada: https://www.adp.ca/en.aspx For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age! To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at smbfoundation.ca. Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. Today, we explore how modern security is evolving into a strategic function driven by data, technology, and human intelligence. Joining us is Derek Manlow, Vice President of Sales at Securitas Canada Limited. Derek shares how organizations can rethink risk management to build resilience and long-term trust. Key Highlights Customer-Centric Security: Derek explains how aligning teams improves client outcomes. Responsible Growth: Derek shares how sustainability and inclusion shape strategy. Tech-Driven Security: Derek highlights how innovation is transforming protection services. Scalable GTM: Derek explains what drives growth in modern security models. Human + Automation: Derek outlines how balance improves risk management. Special Thanks to Our Partners: UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA ADP Canada: https://www.adp.ca/en.aspx For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age! To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at smbfoundation.ca. Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. Today, we explore how publishers can adapt to a changing AdTech landscape where intent, automation, and trust now define revenue growth. Joining us is Gromyko Jison Jr., Head of Search Monetization at MonetizeMore. Gromyko shares how publishers can build scalable monetization systems while protecting revenue and improving performance. Key Highlights Scaling AdTech: Gromyko explains how publishers can evolve beyond basic ad setups. Intent-Based Monetization: Gromyko shares how search intent is replacing cookie tracking. Protecting Revenue: Gromyko highlights strategies to reduce invalid traffic and bot activity. AI and Monetization: Gromyko explains how AI improves automation and ROI tracking. Publisher Perspective: Gromyko shares how hands-on publishing experience shapes better strategy. Special Thanks to Our Partners: UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA ADP Canada: https://www.adp.ca/en.aspx For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age! To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at smbfoundation.ca. Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. Today, we explore how modern SaaS companies build unified revenue engines that scale globally with speed and precision. Joining us is Peter Dougherty, Chief Revenue Officer at Workleap. Peter shares how aligning teams, systems, and strategy drives sustainable growth across international markets. Key Highlights Unified GTM Strategy: Peter explains how to align sales, marketing, and customer success. AI in HR: Peter shares how AI is reshaping HR and go-to-market strategies. Global Expansion Discipline: Peter highlights how to maintain strong revenue operations at scale. Simplicity at Scale: Peter explains how to keep products simple in complex IT environments. Next Growth Phase: Peter outlines what the future looks like for Workleap’s expansion. Special Thanks to Our Partners: UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA ADP Canada: https://www.adp.ca/en.aspx For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age! To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at smbfoundation.ca. Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. Today, we explore how secure connectivity is becoming the backbone of modern digital infrastructure across industries. Joining us is Philippe DE OLIVEIRA, Senior Vice President at IDEMIA Secure Transactions. With decades of expertise, Philippe shares how mobility, IoT, and cryptography are shaping a secure, connected future. Key Highlights Automotive Cybersecurity: Philippe explains how vehicles are being secured in the era of software defined mobility. eSIM and IoT Scale: Philippe shares how eSIM enables global device management without physical limitations. Post Quantum Security: Philippe highlights how future proof encryption is protecting connected ecosystems. Public Infrastructure Security: Philippe discusses the complexity of securing emergency and critical networks. Smart Grid Resilience: Philippe explains how secure connectivity supports stable and efficient energy systems. Special Thanks to Our Partners: UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA ADP Canada: https://www.adp.ca/en.aspx For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age! To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at smbfoundation.ca. Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. Today, we explore how neurodiversity is shifting from a conversation about inclusion to a strategy for performance and innovation. Joining us is Karina Gaudier, Founder and CEO of Autism Workforce Solutions. Karina shares how businesses can unlock untapped talent by redesigning how teams are built and supported. Key Highlights Awareness vs Action: Karina explains why inclusion efforts often fail in practice. Workplace Design: Karina shares what effective environments look like for performance. Business Advantage: Karina highlights how neurodiversity drives innovation and productivity. Economic Impact: Karina explains how inclusive hiring strengthens the economy. Practical Steps: Karina outlines simple actions leaders can implement immediately. Special Thanks to Our Partners: UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA ADP Canada: https://www.adp.ca/en.aspx For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age! To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at smbfoundation.ca. Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. Today, we explore why ERP decisions often fail and how businesses can avoid costly mistakes by focusing on process over features. Joining us is Jaikishan Prithiani, Founder of Cyberlobe Technologies. JP shares how a vendor-neutral, process-first approach helps businesses choose the right systems with confidence. Key Highlights ERP Selection Mistakes: JP explains why businesses fall into demo-driven decisions. Hidden Costs: JP shares how licensing and implementation traps impact budgets. Vendor Neutral Advice: JP highlights why unbiased guidance leads to better outcomes. Process First Thinking: JP explains what businesses must fix before choosing ERP. Step by Step Roadmap: JP outlines how to approach ERP selection with clarity and structure. Special Thanks to Our Partners: UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA ADP Canada: https://www.adp.ca/en.aspx For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age! To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at smbfoundation.ca. Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation

Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. Today, we explore how businesses can turn CRM and AI investments into real revenue outcomes. Joining us is Rob Manne, Founder of Inflectiv. Rob shares how aligning technology with human strategy helps companies accelerate growth and close deals faster. Key Highlights CRM as a Revenue Engine: Rob explains how to transform CRM into a growth driver. AI in Sales: Rob highlights where AI is improving B2B revenue performance. Human Centric Strategy: Rob shares why human connection still wins in AI-driven markets. Avoiding CRM Failures: Rob explains why implementations fail and how to fix them. Team Alignment: Rob outlines how to align sales, marketing, and operations effectively. Special Thanks to Our Partners: UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA ADP Canada: https://www.adp.ca/en.aspx For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age! To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at smbfoundation.ca. Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation

Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. Today, we explore how real estate is evolving beyond smart devices into fully integrated operating systems that drive efficiency and growth. Joining us is Demetrios Barnes, CEO at 1VALET. Demetrios shares how unified platforms are transforming multifamily operations and redefining property management. Key Highlights Solving Fragmentation: Demetrios explains how 1VALET unifies disconnected proptech systems. Leadership Transition: Demetrios shares insights behind the strategic shift in leadership. Smart Building OS: Demetrios highlights what a true operating system means for property owners. Scaling Lessons: Demetrios discusses key learnings from scaling high growth proptech companies. Future Vision: Demetrios outlines how connected portfolios will operate in the next five years. Special Thanks to Our Partners: UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA ADP Canada: https://www.adp.ca/en.aspx For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age! To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at smbfoundation.ca. Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. Today, we explore how enterprise-level technology is becoming accessible to everyday entrepreneurs through practical AI and digital tools. Joining us is Maria Garcia de la Corte, Partner and Business Development Director at Inside View Global. Maria shares how global experience and community building can drive scalable, inclusive growth. Key Highlights Global Growth Perspective: Maria explains how international experience shapes stronger business communities. Digital Transformation Myths: Maria shares what SMEs misunderstand about adopting enterprise tech. Ecosystem Building: Maria highlights how events and communities support local tech growth. Balancing Roles: Maria discusses managing leadership and personal responsibilities together. Inclusion Driven Growth: Maria explains why economic inclusion is key to long term success. Special Thanks to Our Partners: UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA ADP Canada: https://www.adp.ca/en.aspx For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age! To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at smbfoundation.ca. Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. Today, we explore how communication, marketing, and visibility are evolving in an AI driven world where discovery is no longer just about search. Joining us is Eva Tang, Head of Marketing at Missive. Eva shares how SMBs can stay efficient, visible, and competitive by rethinking how they work and grow. Key Highlights Modern Team Communication: Eva explains how collaboration is shifting beyond traditional email workflows. AI Driven Visibility: Eva shares how businesses must adapt to being discovered through AI systems. AI in Marketing: Eva highlights how AI can reduce noise and improve focus in growth strategies. Jobs to be Done Framework: Eva explains how this approach brings clarity to customer needs. Scaling Lean: Eva shares practical lessons for growing efficiently without unnecessary complexity. Special Thanks to Our Partners: UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA ADP Canada: https://www.adp.ca/en.aspx For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age! To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at smbfoundation.ca. Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. Today, we explore how businesses can move beyond AI experimentation to build connected systems that truly enhance customer experience. Joining us is Mitch Lieberman, VP of Product, Fuel iX at TELUS Digital. Mitch shares how aligning AI, data, and strategy helps brands win critical moments in the customer journey. Key Highlights AI and Customer Journey: Mitch explains how AI is reshaping key customer interactions. Fuel iX Platform: Mitch shares how orchestration turns AI tools into unified systems. AI for SMEs: Mitch highlights how smaller businesses can adopt AI without complexity. Measuring CX Impact: Mitch discusses the metrics that truly reflect customer experience improvements. Connected AI Strategy: Mitch explains how to move from fragmented tools to a cohesive approach. Special Thanks to Our Partners: UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA ADP Canada: https://www.adp.ca/en.aspx For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age! To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at smbfoundation.ca. Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. Today, we explore how building the right network and mindset can shape the future of entrepreneurship. Joining us is Philip Bliss, Founder and CEO of Canada’s Entrepreneur. Philip shares how strategic thinking, community, and execution frameworks drive real business growth. Key Highlights Scaling Mindset: Philip explains what separates founders who grow from those who stall. Stop Think Focus Execute: Philip shares why clarity and focus are critical for success. AI for Growth: Philip highlights how entrepreneurs can use AI strategically. Power of Community: Philip explains why purpose-driven networks outperform traditional ones. Scaling a Service: Philip outlines the first step to turning services into scalable products. Special Thanks to Our Partners: UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA ADP Canada: https://www.adp.ca/en.aspx For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age! To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at smbfoundation.ca. Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. Today, we explore why rising cybersecurity investments are not translating into stronger protection and what businesses must do differently. Joining us is Ivo Wiens, Field Chief Technology Officer for Cybersecurity at CDW Canada. Ivo shares how organizations can close the gap between spending and real security outcomes. Key Highlights Rising Threats: Ivo explains the key drivers behind increasing cyberattacks. AI in Cybercrime: Ivo highlights how AI is making threats more advanced and scalable. Maturity Gap: Ivo shares the critical gaps limiting effective cybersecurity. Spending Paradox: Ivo explains why higher budgets do not guarantee better protection. Future Readiness: Ivo outlines how businesses should prepare for upcoming threats. Special Thanks to Our Partners: UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA ADP Canada: https://www.adp.ca/en.aspx For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age! To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at smbfoundation.ca. Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. Today, we explore how operational discipline and supply chain clarity are becoming the real drivers of sustainable growth. Joining us is Parth Davé, Founder and CEO of NexaFlux Inc. Parth shares how businesses can move from reactive chaos to structured, predictable operations. Key Highlights Scaling Signals: Parth explains how to identify when systems can no longer support growth. Cost of Poor Coordination: Parth highlights how inefficiencies silently erode margins. From Chaos to Control: Parth shares how to build predictable operating rhythms. Supply Chain Gaps: Parth explains common hidden issues uncovered through diagnostics. Scaling Safely: Parth outlines the top priority for maintaining control while growing. Special Thanks to Our Partners: UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA ADP Canada: https://www.adp.ca/en.aspx For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age! To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at smbfoundation.ca. Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. Today, we explore how local economies are evolving and why strong community connections are becoming the foundation of business growth. Joining us is Karisa Marra, Head of Sales and Business Expert at Square Canada. Karisa shares how businesses can adapt to changing consumer behavior by focusing on relationships, value, and seamless experiences. Key Highlights Neighbourhood Growth: Karisa explains how local networks fuel economic resilience. Value Over Volume: Karisa shares how businesses can win with intentional spending habits. The Regular Effect: Karisa highlights why loyal customers drive long term success. Tech for Convenience: Karisa discusses tools that improve customer experience and operations. Future Outlook: Karisa outlines what lies ahead for Canada’s local economies. Special Thanks to Our Partners: UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA ADP Canada: https://www.adp.ca/en.aspx For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age! To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at smbfoundation.ca. Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. Today, we explore how physical retail spaces can become powerful drivers of customer experience and business growth. Joining us is Ani Nersessian, Founder and Creative Director of VM ID Inc. Ani shares how thoughtful visual merchandising can transform stores into high-performing environments. Key Highlights Power of Store Design: Ani explains how retail spaces directly influence customer behavior. Common Mistakes: Ani shares quick fixes for visual merchandising errors. Budget Optimization: Ani highlights how to improve stores with limited resources. Choosing Support: Ani explains how to select the right merchandising approach. Customer Experience: Ani shares simple changes that create memorable in-store moments. Special Thanks to Our Partners: UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA ADP Canada: https://www.adp.ca/en.aspx For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age! To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at smbfoundation.ca. Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation

Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. Today, we explore how businesses can move from talking about AI to actually embedding it into daily operations for real impact. Joining us is Bradley Collins, Founder of Elevates Coaching and creator of EAIOS. Bradley shares how aligning people, systems, and strategy turns AI into a true growth engine. Key Highlights Beyond Tools: Bradley explains why building an AI system matters more than using isolated tools. Human Barrier: Bradley highlights why mindset and team adoption are the biggest challenges. EAIOS Framework: Bradley shares how small teams can implement AI without deep technical skills. Coaching Driven Adoption: Bradley explains how leadership coaching accelerates real AI usage. From Curious to Operational: Bradley outlines how founders can achieve quick, measurable results. Special Thanks to Our Partners: UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA ADP Canada: https://www.adp.ca/en.aspx For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age! To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at smbfoundation.ca. Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. Today, we explore how AI is shifting from experimentation to execution and becoming a core part of everyday business operations. Joining us is Žilvinas Girėnas, Head of Product at nexos.ai. With deep expertise in NLP and agentic workflows, Žilvinas shares how lean teams can unlock real productivity using AI. Key Highlights Immediate AI Value: Žilvinas explains how SMEs can start using AI without large teams or budgets. AI as a Multiplier: Žilvinas shares why AI empowers generalists to perform at a higher level. From Tools to Workflows: Žilvinas discusses how to turn AI into repeatable business processes. Early Use Cases: Žilvinas highlights the most impactful starting points for AI adoption. Scaling Without Hiring: Žilvinas explains how AI helps businesses grow output without adding headcount. Special Thanks to Our Partners: UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA ADP Canada: https://www.adp.ca/en.aspx For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age! To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at smbfoundation.ca. Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. Today, we explore how e-commerce is evolving beyond transactions into personalized experiences that truly connect with customers. Joining us is Connor Delaney, General Manager of Wayfair Canada. Connor shares how large scale retail can still deliver meaningful, tailored experiences while supporting Canadian businesses. Key Highlights Canadian Market Insights: Connor explains how customer behavior in Canada is evolving. Wayfair Rewards Launch: Connor shares how loyalty programs strengthen long term customer value. Opportunities for SMEs: Connor highlights how Canadian businesses can grow through Wayfair’s platform. Scaling with Personalization: Connor discusses balancing efficiency with customer experience. Retail Trends 2026: Connor outlines key trends shaping the future of online retail. Special Thanks to Our Partners: UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA ADP Canada: https://www.adp.ca/en.aspx For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age! To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at smbfoundation.ca. Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. Today, we explore how insurance is evolving from a standalone product into a seamless, embedded experience within everyday customer journeys. Joining us is Derek Szeto, co-founder and CEO of Walnut Insurance. A seasoned entrepreneur, Derek shares how embedded insurance is transforming how businesses deliver value and build trust at scale. Key Highlights Understanding Embedded Insurance: Derek explains how insurance is integrated directly into products and services. Why Brands Offer Insurance: Derek shares why companies are adding protection as part of their customer experience. AI and Industry Shift: Derek discusses how AI is reshaping insurance and broader business adoption. Scaling Strategic Partnerships: Derek highlights lessons from working with major enterprise partners. Supporting SMEs: Derek outlines how embedded insurance is simplifying coverage for small businesses. Special Thanks to Our Partners: UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA ADP Canada: https://www.adp.ca/en.aspx For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age! To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at smbfoundation.ca. Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. Today, we explore how healthcare technology companies are scaling globally through innovation, automation, and strategic growth. Joining us is Dan Matlow, President and CEO of VitalHub. With decades of experience, Dan shares how building operational intelligence has helped transform healthcare delivery at scale. Key Highlights Building the Vision: Dan explains how VitalHub evolved into a high growth global platform. Innovation Advantage: Dan shares how the Sri Lanka lab drives efficiency and product development. M&A Strategy: Dan highlights how acquisitions fuel expansion and client value. AI in Healthcare: Dan discusses how AI is shaping modern healthcare systems. Sustaining Growth: Dan explains how to balance scaling with operational excellence. Special Thanks to Our Partners: UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA ADP Canada: https://www.adp.ca/en.aspx For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age! To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at smbfoundation.ca. Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. Today, we explore what it really takes to scale a retail business in a highly regulated environment while maintaining profitability and operational control. Joining us is Chris Jones, Founder and CEO of CANNABIS XPRESS. Chris shares how disciplined systems, data, and strategic thinking can turn a complex industry into a scalable growth engine. Key Highlights Scaling Pitfalls: Chris explains what typically breaks first when retail businesses grow too fast. Regulatory Strategy: Chris shares how to stay profitable across different provincial regulations. Data Driven Operations: Chris highlights how technology improves margins and reduces inefficiencies. Leadership Evolution: Chris discusses how leadership must change as the business scales. Building for Exit: Chris explains how to create a business that is attractive to buyers from day one. Special Thanks to Our Partners: UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA ADP Canada: https://www.adp.ca/en.aspx For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age! To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at smbfoundation.ca. Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. Today, we explore how Calgary is emerging as a powerful tech hub driven by culture, community, and a willingness to embrace both growth and failure. Joining us is Jen Lussier, CEO of Platform Calgary. With decades of experience across industries, Jen shares what it truly takes to build and sustain a high impact innovation ecosystem. Key Highlights Calgary’s Tech Advantage: Jen explains the cultural and economic factors driving the city’s rapid tech growth. Facing Hard Truths: Jen highlights the real challenges founders must confront to scale successfully. Innovation Centre Impact: Jen shares how a centralized hub accelerates collaboration and commercialization. Sustainable Growth Vision: Jen discusses the next priorities to ensure long term ecosystem success. Global Positioning: Jen outlines how Calgary startups are being prepared for international competition. Special Thanks to Our Partners: UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA ADP Canada: https://www.adp.ca/en.aspx For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age! To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at smbfoundation.ca. Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. Today, we explore how modern HR is shifting from systems and processes to a deeper focus on people, culture, and wellbeing. Joining us is Muhammad Kermalli, CEO of Skailit. A recognized entrepreneur and advocate for workplace wellness, Muhammad shares how businesses can build stronger, more human-centered teams. Learn more at www.skailit.com or connect directly at 416-962-2600.  Key Highlights Modern HR Challenges: Muhammad explains why outsourcing and flexibility are reshaping workforce management. AI in the Workplace: Muhammad discusses how AI is changing hiring, engagement, and team dynamics. Rethinking Wellness Programs: Muhammad shares why traditional wellness efforts fail and what actually works. Leadership vs Management: Muhammad highlights the mindset shift required to lead modern teams. Wellness Driven Results: Muhammad explains how prioritizing wellbeing improves performance and retention. Special Thanks to Our Partners: UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA ADP Canada: https://www.adp.ca/en.aspx For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age! To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at smbfoundation.ca. Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. Today, we explore why modern leadership is shifting from technical expertise to human centered skills like trust, clarity, and emotional steadiness. Joining us is Shilpa Bains, Founder of Leadership Intelligence Inc.. With over two decades of experience, Shilpa shares how leaders can align their intent with real impact through deeper self awareness. Key Highlights Evolving Leadership Demands: Shilpa explains why constant change is making leadership more complex. Intent to Impact Gap: Shilpa shares how misalignment between intent and action affects teams. Inner Intelligence: Shilpa discusses how self awareness drives stronger leadership outcomes. Team Struggle Patterns: Shilpa highlights common behaviors that weaken team performance. Building Strong Partnerships: Shilpa explains how organizations can align leadership for growth. Special Thanks to Our Partners: UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA ADP Canada: https://www.adp.ca/en.aspx For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age! To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at smbfoundation.ca. Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.