Associations NOW Presents

In this episode of Associations NOW Presents, guest host Catherine Galli, MPH, digital content writer at the International Coaching Federation, sits down with Wendy-Jo Toyama, MBA, FASAE, CAE, chief executive officer of the American Epilepsy Society, and Megan Henshall, chief impact officer of The Neu Project, to explore findings from the ASAE Foundation and MPI Foundation report, “Enhancing Neuroinclusive Practices in Association.” The conversation examines how associations can create more inclusive environments for neurodivergent staff, members, and event attendees by moving beyond accessibility checklists toward intentional belonging. Toyama and Henshall discuss persistent stigma surrounding neurodivergence, gaps in awareness and implementation across organizations, and the importance of making neuroinclusive efforts visible and actionable. They also share practical strategies such as quiet and resilient spaces at events, inclusive facilitation techniques, clearer accommodation pathways, and ongoing feedback mechanisms, while emphasizing curiosity, co-creation, and intersectionality as essential components of meaningful neuroinclusion. A special thanks to the sponsors and supporters of this important report: Choose Chicago Visit Kansas City MGM Resorts International Discover Puerto Rico Myrtle Beach Convention Center  MPI Foundation   Check out the video podcast here: https://youtu.be/l9p_s7Bz6QU Associations NOW Presents is produced by Association Briefings.   Transcript Catherine Galli: [00:00:00] Welcome to this month's episode of Associations NOW Presents, an original podcast series from the American Society of Association Executives. I'm Catherine Galli, digital content writer at the International Coaching Federation. Today, we're excited to welcome Wendy-Jo Toyama, CEO of the American Epilepsy Society, and Megan Henshall, chief impact officer at The Neu Project. Welcome, Wendy-Jo and Megan. Today, we're discussing the joint report through the ASAE Foundation and MPI Foundation, “Enhancing Neuroinclusive Practices in Association,” of course, which was done in partnership with Ferguson and The Neu Project. For those who may be new to the term, let's just dive right in. How do you define neuroinclusion, and why is it especially relevant for associations right now?  Megan Henshall: I can jump in first, and then I would actually love to hear your answer, too. So at The Neu Project, we define neurodiversity as all of us, right? We all have a [00:01:00] brain. Some brains are, quote, unquote, "neurotypical," some brains are neurodivergent, but there are billions of neurotypes and combinations of different ways of thinking and cognitive function. And so neurodiversity really speaks to, to all of us, and I think we're gonna dig into sort o

In this episode of Associations NOW Presents: Industry Partner Edition, guest host Sharon Pare of HighRoad Solutions is joined by Stephanie Alexander-Priakos, director of meetings and conferences at Visit St. Pete-Clearwater; Myha Gallagher, vice president of brand at Future Partners; and Jill Stone, site selection manager with HelmsBriscoe, for a conversation about the evolving meetings and events landscape and the growing appeal of second-tier destinations like St. Pete-Clearwater, Florida. Drawing on industry research and firsthand planning experience, the guests discuss how planners are increasingly prioritizing affordability, accessibility, safety, and unique experiences when selecting destinations, while also navigating rising costs, convention center fatigue, and growing political considerations tied to location decisions. The conversation also explores emerging trends shaping the future of meetings, including the rise of “bleisure” travel, the importance of walkability and outdoor gathering spaces, and how AI is beginning to influence sourcing and attendee personalization. Alexander-Priakos highlights what continues to drive interest in St. Pete-Clearwater, from its award-winning beaches and walkable downtown to expanding meeting infrastructure, wellness-focused properties, and cultural attractions such as the Dalí and Chihuly museums. The episode also examines the role destination organizations play in supporting planners through site visits, logistics, and creating memorable attendee experiences that extend beyond the convention center. Check out the video podcast here: https://youtu.be/dQzqtjc_2N0   This episode is sponsored by Visit St. Pete-Clearwater. Associations NOW Presents is produced by Association Briefings.   Transcript Sharon Pare: [00:00:00] Welcome to this episode of Associations NOW Presents: Industry Partner Series, an original podcast series from the American Society of Association Executives. I'm Sharon Pare, partnerships director at High Road, a HubSpot agency, and your host of this series throughout the year. This episode is sponsored by Visit St. Pete-Clearwater.  Today, I'm joined by three fantastic guests. First, I wanna introduce Myha Gallagher, vice president of brand at Future Partners, where she helps bring meeting and travel industry research to life through data-driven storytelling and insights. Stephanie Alexander-Priakos, director of meetings and conferences at Visit St. Pete-Clearwater, who's passionate about showcasing the destination's award-winning beaches, culture, hospitality, and group experiences. And Jill Stone, site selection manager with HelmsBriscoe    and co-host of the In the [00:01:00] Genes podcast, who brings more than 35 years of experience helping pl

In this episode of Associations NOW Presents: Industry Partner Edition, guest host Sharon Pare of HighRoad Solutions sits down with Georgina Donahue, Director of Community Innovation and Strategy at Higher Logic, and Rachel Mace, CAE, Director of IT and Database at the National Pest Management Association, to discuss how associations can better understand members and use that insight to drive smarter strategy. They explain how most organizations have plenty of data but little usable intelligence because systems don’t integrate and staff lack a unified, individual-level view across programs, leading to decisions based on gut instinct and missed warning signs like “silent churners.” The guests distinguish reports from behavioral signals and patterns that predict engagement and renewal, share examples of targeted outreach and pandemic-era webinars boosting recruitment and retention, and discuss using engagement scoring, dashboards, and guidance to act at scale. They recommend auditing where data lives, focusing on high-signal sources, and making incremental improvements rather than chasing perfect data. Check out the video podcast here: https://youtu.be/QCQXIDc_cYI   Associations NOW Presents is produced by Association Briefings.   Transcript Sharon Pare: [00:00:00] Welcome to this episode of Associations NOW Presents: Industry Partner Series, an original podcast from the American Society of Association Executives. I'm Sharon Pare, Partnerships Director at Highroad, and your host of this series throughout the year. This episode is sponsored by Higher Logic.  Today, we're excited to welcome Georgina Donahue, Director of Community Innovation and Strategy at Higher Logic, along with Rachel Mace, CAE, Director of IT and Database at the National Pest Management Association. Our conversation today is about how associations can better understand their members and turn that insight into smarter strategy. Georgina, Rachel, welcome to the show.  So I think this is something a lot of associations are quietly dealing with, so why don't we jump in? So let's start with something most associations don't want to say out loud. Most of them are making decisions about their members based on very [00:01:00] little actual insight. Why is that, and how common is it?  Georgina Donahue: I think that most associations have more data than they've ever had, right? They have data coming in from all over the place. They have their AMS records, their event history. They have a community platform. They have email opens, right? So they have this huge bulk of data, but the problem is that almost none of it actually talks to each other, so they end up flying blind even though they have this embarrassment of riches, but they can't access it. They don't know which members are thriving and whi

In this episode of Associations NOW Presents, guest host Gary LaBranche, FASAE, CAE, AAiP, CEO of the Risk and Insurance Management Society, is joined by Francisco Gómez, Founder and CEO of Factum Global, and Pietro Macchiarella, MBA, CAE, Senior Director of Data and Insights at YPO, for a timely conversation on how geopolitical disruption is reshaping the association landscape. They explore the slowdown of trade globalization, increasing travel and visa challenges impacting events and engagement, and the growing tension between taking action and staying silent as political issues intersect with mission-driven work. The discussion emphasizes the importance of clear, grounded communication with boards, along with practical strategies like scenario planning and tabletop exercises to prepare for uncertainty. The group also examines how associations can stay agile without compromising their core mission, including the role of AI in monitoring trusted information sources and the value of incorporating diverse global perspectives. As the conversation unfolds, they point to a more fragmented, multipolar world, rising cyber and data risks, and evolving member expectations—offering insight into how association leaders can navigate what comes next. Check out the video podcast here: https://youtu.be/hc8BmpdGDhw   Associations NOW Presents is produced by Association Briefings.   Transcript Gary LaBranche, FASAE, CAE, AAiP: [00:00:00] Welcome to this month's episode of Associations NOW Presents, an original podcast series from the American Society of Association Executives. I'm Gary LaBranche, Chief Executive Officer of RIMS, the Risk and Insurance Management Society. I am delighted to be joined on this podcast with Francisco Gómez, founder and CEO of Factum Global, a boutique consulting firm specializing in international expansion, market analysis, and strategic growth. Also, joining us is Pietro Macchiarella, senior director, data and Insights at YPO, the world's largest community of chief executives that come together to become better leaders and better people. I've said a little bit about each of you, but if you could tell us a little bit more, starting with you, Francisco. Francisco Gómez: Thank you, Gary. Pleasure to be here with you and Pietro. As you said, I founded Factum Global, a firm that [00:01:00] specializes in helping both for-profit companies as well as associations and nonprofits expanding internationally. We focus on truly helping organizations understand where to go, how to do it, and how to sustain that growth, and doing this for the last 20 years or so, and delighted to be here. Gary LaBranche, FASAE, CAE, AAiP: Excellent, Pietro.  Pietro Macchiarella, MBA, CAE: Thank you Gary. I'm Pietro. Good to be here with both of you. As you said, Gary, I work for YPO, w

In this episode of Associations NOW Presents: Industry Partner Edition, guest host Sharon Pare of HighRoad Solutions sits down with Kurt Heikkinen, CEO of Forj, to explore how to connect learning, community, and member value into one cohesive experience. Drawing on member experience research, Kurt highlights a core insight—members join and stay for two primary reasons: to learn and to connect with peers. When those experiences are separated, engagement suffers. The conversation unpacks how expectations are shifting, particularly among early-career professionals who expect personalized, always-on access to content and community, not just isolated touchpoints like annual events or standalone courses. Kurt makes the case for rethinking how associations deliver value—moving away from fragmented systems toward unified, AI-enabled platforms that bring learning and community together. He shares real-world results from EcoAmerica and offers a clear takeaway for association leaders: start with the member experience, break down internal silos, and design for connection, not just content. Check out the video podcast here: https://youtu.be/J0QxOGuP6Ks   Associations NOW Presents is produced by Association Briefings.   Transcript   Sharon Pare: [00:00:00] Welcome to Association NOW Presents: Industry Partner Series, an original podcast series from the American Society of Association Executives. I'm Sharon Pare, director of Partnerships at High Road Solutions, a HubSpot Solutions and implementation partner, and your host of this series throughout the year. Today, we're exploring how associations think about learning and how that connects to renewal. I'm joined by Kurt Heikkinen. Kurt has built and exited multiple SaaS companies, led mergers and acquisitions, and raised more than $150 million in venture and private equity capital. He's helped companies grow from startup to over $50 million in recurring revenue, and today he's focused on helping associations and organizations rethink how they serve and engage their members. Kurt, welcome  Kurt Heikkinen: Sharon. Thanks so much. Excited to spend this half hour with you and the audience.  Sharon Pare: Absolutely, [00:01:00] and thank you so much, Kurt. You've spent much of your career building companies in fast moving markets. I'm curious what drew you to the association space?  Kurt Heikkinen: Yeah, great question, Sharon. As I entered the space and started to learn more about the mission driven nature of these organizations, I was just compelled to help. After meeting with dozens and dozens of executives, I heard both. Their passion and mission, but also the challenges they face. And so after a couple decades serving the corporate space, I felt compelled to jump in and really help leaders of mission-driven

In this episode of Associations NOW Presents, guest host Tom Arend, Jr., Esq., CAE, CEO of the American Academy of Orthopaedic Surgeons, speaks with Jerry Jacobs, Esq., partner at Pillsbury Winthrop Shaw Pittman LLP, about three major issues facing associations today: artificial intelligence, DEI, and misconduct at events. They explore why many organizations are adopting AI cautiously and the importance of guardrails, institutional licenses, and transparency when meetings are recorded or summarized. Jacobs also discusses legal considerations around DEI programs amid increasing scrutiny and evolving interpretations of civil rights law. The conversation concludes with a look at rising concerns around inappropriate behavior at events and why clear policies and enforceable codes of conduct are essential for associations. Check out the video podcast here: https://youtu.be/6YBt9suvV2U   Associations NOW Presents is produced by Association Briefings.   Transcript Tom Arend, Jr., Esq., CAE: [00:00:00] Welcome to this month's episode of Associations NOW Presents, an original podcast series from the American Society of Association Executives. I'm Tom Arend, CEO of the American Academy of Orthopedic Surgeons. Prior to serving as CEO, I was also general counsel of a large association. And prior to that, I served as a practitioner in the association law space in Washington DC. Joining us today, we're excited to welcome Jerry Jacobs. Jerry is a partner at the firm of Pillsbury Winthrop Shaw Pitman, LLP. Jerry has for decades been recognized as the dean of the association law world, both in Washington and across the country. He is a frequent commentator, author, contributor, and speaker on association law topics, and recently came out with the seventh edition of the Bible of association law, the Association Law Handbook. Welcome Jerry.  Jerry Jacobs, Esq.: Hi, Tom.  Tom Arend, Jr., Esq., CAE: So there's a lot going on in the [00:01:00] world right now, but we're gonna try and focus primarily on three topics. First topic has to do with the use of artificial intelligence in associations and by associations. Then we'll move on to the impact of diversity, equity, inclusion in associations, and particularly the recent changes in the federal law and the sort of broader federal posture with respect to the use of diversity, equity, inclusion in governance and decision making by associations. Finally we’ll turn to another topic that causes a lot of angst among association executives, which is bad behavior among staff, among members, and among others in the association space, and how associations can most effectively deal with those situations. So in the area of artificial intelligence, actually, particularly today, here we are. In the third week in February, 2026, and we're [00:0

In this episode of Associations NOW Presents, guest host Dave Will, co-founder and CEO of PropFuel and host of Association Strong, is joined by Jason Oxman, president and CEO of the Information Technology Industry Council, and Amith Nagarajan, AAiP, chairman of Blue Cypress and co-founder of Sidecar, to examine the growing importance of AI certification for association leaders. They explore how AI is rapidly moving from experimentation into everyday workflows and why the real risk is not job loss to AI, but falling behind peers who know how to use it effectively. Amith discusses the challenge associations face in keeping pace with AI’s accelerating evolution, while Jason shares ITI’s practical, bottom-up approach to adoption, starting with small use cases such as meeting summaries, email drafting, and research, supported by clear acceptable-use policies and disclosures. The conversation also highlights how AI can strengthen member engagement through personalization, support board and staff education, and enable associations to develop new products and services for their industries. Check out the video podcast here: https://youtu.be/Xf3G-LmxEAM   Associations NOW Presents is produced by Association Briefings.   Transcript Dave Will: [00:00:00] Welcome to this month's episode of Associations NOW Presents, an original podcast series from the American Society of Association Executives. I'm Dave Will, co-founder and CEO of Prop Fuel, as well as the host of the Association Strong podcast. If you're listening to this, you'll love the Association Strong podcast. You can find that at associationstrong.com. Today topic's all about AI certification and whether or not it's a valuable program for association executives. Spoiler, it is. So to dig into this a little further with me, I wanna welcome Jason Oxman, president and CEO of the Information Technology Industry Council (ITI), and Amith Nagarajan, chairman of Blue Cypress, and the co-founder of Sidecar. Jason, welcome.  Jason Oxman: Thanks, Dave. Great to be with you. Thanks for having me on.  Dave Will: Of course. And Jason, I just learned you are the host of the Download on Tech podcast as well, right?  Jason Oxman: That is absolutely [00:01:00] right. We focus on public policy related to AI, so a little different than our conversation today, but a great opportunity here. Conversations about advancements in tech.  Dave Will: Who doesn't wanna hear more from government officials and Amith you. That was demeaning. I'm very sorry, Jason. I'm sure it's riveting. Talking to the government officials. Amith, welcome to this podcast. So Amith, you have the Sidecar Sync Podcast.  Amith Nagarajan: I do. It's a weekly podcast at the intersection of all things associations and artificial

In the first episode of Associations NOW Presents: Industry Partner Edition, guest host Sharon Pare, Director of Partnerships at HighRoad Solutions and co-host of the Rethink Association Podcast, sits down with Lance Wiggins, CEO of the Automatic Transmission Rebuilders Association, and Layla Masri, Vice President of Customer and Product Intelligence, AI Strategy, and Adoption at Higher Logic, to explore how associations are using AI in meaningful and unexpected ways. Lance and Layla share their professional journeys and discuss how AI is being applied to real-world association challenges—from improving efficiency and reducing errors to strengthening member engagement. Lance highlights how AI tools have reshaped technical support and training within his organization, while Layla emphasizes the value of starting small and building confidence through early, impactful wins. The conversation also addresses the importance of using trusted platforms, like Higher Logic, to adopt AI securely and responsibly. Throughout the episode, the guests underscore how thoughtful AI implementation can free up staff time, improve service delivery, and deepen relationships with members. Check out the video podcast here: https://youtu.be/T_L5q9QcfDA This episode is sponsored by Higher Logic. Associations NOW Presents is produced by Association Briefings.   Transcript Sharon Pare: [00:00:00] Welcome to the inaugural episode of Associations NOW Presents Industry Partner series, an original podcast series from the American Society of Association Executives. I'm Sharon Pare, director of Partnerships at High Road Solutions, a HubSpot solutions and implementation partner, and your hosts of this series throughout the year. This episode today is sponsored by Higher Logic. Today we're excited to welcome Lance Wiggins, CEO of Automatic Transmission Rebuilds Association, and Layla Masri, VP of Customer and Product Intelligence, AI Strategy and Adoption at Higher Logic. Layla, Lance, thank you so much for taking time out of your busy day to be with us today. Lance Wiggins: Thanks for having me.  Sharon Pare: Well, before we dive in, I'd love for each of you to give a quick introduction for our listeners a little bit about who you are. The organizations you represent, and since we're talking about AI today, I wanna know, this is a little bit of an icebreaker here, but [00:01:00] what is one way professionally or personally that you've unexpectedly started using ai? Layla Masri: All right, so yeah. Thank you Layla Masri. So I am a new hire to Higher Logic, but come from a very deep association marketing background. Many of you in the association space know me from 20 plus years that I ran my own digital agency. Worked with tons of different membership associa

In this episode of Associations NOW Presents, guest host Joanna Pineda speaks with governance experts Glenn Tecker, Mark Engle, DM FASAE, and Jon Hockman, CPF, FASAE about the essential partnership between the board and chief staff officers (CSOs). Together, they break down how these roles differ, why their relationship is inherently interdependent, and how expectations shift across different types of associations. The conversation explores the competencies leaders need today, the role of trust and communication, and how associations can navigate rapid change—from the disruptions of COVID-19 to the growing impact of AI. The guests also offer practical strategies for fostering strong board–executive dynamics and close with reflections on what they hope to achieve personally and professionally in 2026. Check out the video podcast here: https://youtu.be/i5E0LcD_rhI Associations NOW Presents is produced by Association Briefings.   Transcript Joanna Pineda: [00:00:00] Welcome to this month's episode of Associations NOW Presents, an original podcast series from the American Society of Association Executives. I'm Joanna Pineda, CEO, and Chief Troublemaker at Matrix Group International, a digital agency to associations. I'm also host of the podcast Associations Thrive. Today we are excited to welcome Glenn Tecker, founder of Tecker International, Mark Engle, principal at Association Management Center, and Jon Hockman, chief practice officer at McKinley Advisors. Our topic today is the imperative of a healthy relationship between the chief volunteer officer and the chief staff officer. Gentlemen, welcome to the show. To make sure that we are all on the same page, I'm gonna ask you all this question. Who are the chief volunteer officers and the chief staff officers? Glenn, maybe you [00:01:00] can define that for us.  Glenn Tecker: The chief staff officer is the paid individual who is responsible for overall leadership and direction of the organization. The chief elected officer often goes by a variety of different names. A board chair, sometimes they're called president, sometimes they are called chief mucky muck. It really depends upon the history and the culture of the organization. Similarly, the titles of chief staff executive can change depending upon the history of the organization as well. Sometimes they're called executive director, sometimes chief executive Officer, sometimes president, oftentimes President, and CEO. So depending upon the history of the organization and the model of nomenclature, it's using the terms and the credentials can be different.  Joanna Pineda: Okay, so how would you describe the relationship between [00:02:00] the chief staff officer and the chief volunteer officer? What should be the relationship?

In this episode of Associations NOW Presents, guest host Jarrod A. Clabaugh, CAE, president and CEO of the Ohio Society of Association Professionals, is joined by Mary Kate Cunningham, CAE, Chief Public and Governance Officer at ASAE; Dawn Mancuso, CEO of the Association of Schools and Colleges of Optometry; and Mark Falzone, President of Scenic America. Together, they dive into the essential role Political Action Committees play in advancing association advocacy. The discussion breaks down PAC compliance requirements, why PACs matter in today’s legislative environment, and how associations can more effectively engage their members and leaders in political action. The guests highlight recent advocacy wins—including efforts to halt costly tax reforms—and underscore the need for consistent participation to ensure the association community’s voice is heard. The episode closes with a clear message: advocacy is a shared responsibility, and association leaders must stay active to protect and advance their missions. Check out the video podcast here: https://youtu.be/k8Ys7y1lB_M Associations NOW Presents is produced by Association Briefings.   Transcript Jarrod A. Clabaugh, CAE: [00:00:00] Welcome to this month's episode of Associations NOW Presents, an original podcast series from the American Society of Association Executives. I'm Jarrod Clabaugh, President and CEO of the Ohio Society of Association Professionals. And this month I'm lucky to be the host of this podcast. Before we begin, I would just like to thank our three panelists for being on the call today. Thank you, Dawn, Mark, and Mary Kate today. We're excited to welcome Dawn Mancuso, the current chair of ASAE PAC, and also the Executive Vice President and CEO of Association of Schools and Colleges of Optometry. And the immediate past chair, our friend Mark Falzone, who is the president of Scenic America. And Mary Kate Cunningham, who most of you likely know, ASAE's, chief Public Policy Officer and governance officer. Friends, let's jump right into the questions. We have a lot to cover. Mary Kate, thank you for the great work you do and the rest of the team and the public policy department at ASAE. Would you mind [00:01:00] providing our listeners with a quick overview of what a PAC stands for and also what missions of PACS often are? Mary Kate Cunningham, CAE: Absolutely. Thanks so much for having me. So PACS are Political Action Committees and we're gonna talk about PACS at the federal level that are formed by trade associations, professional society and other membership organizations. And the goal is to support candidates that align with their policy goals and interests. The PACS are funded by voluntary contributions by individuals, so  they have to be by eligible members. Again, individuals and not corporations. There's a lot o

In celebration of National Hispanic Heritage Month, guest host Camille Sanders, CAE, director of chapter operations and programs at ISACA and host of LeadHERship Bytes, sits down with Carlos Cardenas, CAE, AAiP, senior strategic advisor at DelCor and co-founder of Association Latinos, for a forward-thinking discussion on the future of AI in associations. Carlos shares how his personal journey with AI began during retirement planning and evolved into a passion for helping associations—especially smaller ones—use AI strategically to thrive. The conversation explores practical concepts like the “quarterback agent” for task management, the value of experiential learning, and aligning AI tools with real business goals. Together, they highlight how associations can embrace AI innovation while ensuring inclusivity and equity for Latinx members and beyond. Check out the video podcast here: https://youtu.be/rw3813NLPe4 This episode is sponsored by the Atlanta Convention and Visitors Bureau. Associations NOW Presents is produced by Association Briefings.   Transcript Camille Sanders: [00:00:00] Welcome to this month's episode of Associations NOW Presents, an original podcast series from the American Society of Association Executives. I'm your host today, Camille Sanders. In addition to my role as director of chapter operations and programs at ISACA, I also host LeadHERship Bytes, an independent podcast highlighting the career and personal journeys of inspiring women across industries. You can find it on any major podcast platform. Now, before we dive in, we would like to thank this episode sponsor the Atlanta Convention and Visitors Bureau Now. Let's get into the really fun stuff. I'm very excited for today's conversation where we're talking about the future of AI in associations with Carlos [00:01:00] Cardenas, the senior strategic advisor at DelCor, and a co-founder of Association Latinos. Welcome, Carlos.  Carlos Cardenas: Hi Camille. How are you? Thanks for having me.  Camille Sanders: You are very welcome. We're excited to talk with you today. So I just want to be fully transparent with our audience that I know Carlos personally and I know about. Some of your exciting writings and the things that you've been doing in terms of educating associations around experimentation and adaptation of ai. And I know that journey started for you with something really personal around your retirement planning, and that's a really unusual journey. That's not where most of us start. So can you talk to us a little bit about what sparked that idea for you?  Carlos Cardenas: Sure. No, I will say just like everybody else, right? October, 2022, OpenAI dropped chat GPT version 3.0, [00:02:00] and it shook the world. It shocked the worl

In this episode of Associations NOW Presents, guest host Sharon Pare, director of partnerships at HighRoad Solutions and co-host of the Rethink Association Podcast, is joined by two dynamic leaders: Christina Lewellen, MBA, FASAE, CAE, CEO of the Association of Technology Leaders in Independent Schools, and Preet Bassi, CAE, CEO of the Center for Public Safety Excellence. Together, they explore how associations can thrive in an era defined by disruption and opportunity. Drawing on new themes highlighted in the upcoming fifth edition of the Professional Practices in Association Management, the conversation dives into the rising importance of governance and trust, building human-centered workplaces, and the skills association leaders need for the future. Lewellen and Bassi also share insights on the role of AI, the next wave of professional development, and how associations can adapt to create resilient, attractive, and future-ready organizations. Check out the video podcast here: https://youtu.be/V_j94oIM_IM This episode is sponsored by the Atlanta Convention and Visitors Bureau. Associations NOW Presents is produced by Association Briefings.   Transcript ASAE_ep14 Sharon Pare: [00:00:00] Welcome to this month's episode of Associations NOW Presents, an original podcast series from the American Society of Association Executives. Before we begin, we would like to thank this episode's sponsor, the Atlanta Convention and Visitors Bureau. I'm Sharon Pare, director of partnerships at High Road Solutions, a HubSpot Agency “associafying” the way associations go to market with, well, their marketing. I'm also the co-host of our monthly podcast, Rethink Association, where we talk about how to reimagine the way you association, which is the perfect lead in to today's discussion. So enough about me. Today, we're excited to welcome Christina Lewellen, CEO of the Association of Technology Leaders in Independent Schools, and Preet Bassi, CEO of the Center for Public Safety Excellence. Welcome to the show, Christina and Preet. Hey, good afternoon. Thank you, Sharon. Thanks so much for having us. Absolutely. Welcome to the show. [00:01:00] Before we get to introductions, I'd like to level set before we get into it. On this podcast today, we'll be talking about the future of associations, evolution, innovation, and leading through change. We're also gonna talk about some of the new themes in the fifth edition of the Professional Practices and Association Management book, but we'll talk about some of the insights that challenge business as usual. And also this podcast is for you if you're leading a small but mighty team like Christina is, or a schmedium association, like Preet likes to call it, a national organiz

Season 2 kicks off live from the ASAE Annual Meeting & Exposition in Los Angeles! Guest hosts Ben Muscolino, Gretchen Steenstra, and Jake Toohey of The Association Podcast sit down with Bobbie Racette, founder and president of Virtual Gurus. Bobbie shares her inspiring journey as an Indigenous queer woman in tech, from launching Virtual Gurus in 2016 to scaling it into a thriving, values-driven company. She opens up about overcoming challenges, securing funding, leading through COVID-19, and the critical role of company culture. The conversation explores how Virtual Gurus is integrating AI responsibly, Bobbie’s vision for global expansion, and audience questions on building inclusive workplaces and communities. This episode is sponsored by Destination Canada and Visit Denver. Associations NOW Presents is produced by Association Briefings.   Transcript Ben Muscolino: [00:00:00] Hello everyone and welcome to the Associations NOW Presents podcast live from the show floor here at ASAE 25. I am Ben Muscolino with Brezio, AMS Geek, and Data Sangria. I'm here with my co-hosts of The Association Podcast. Jake and Gretchen. We are so excited to be bringing our format and our passion for the industry over the Associations NOW Presents podcast. We have an incredible guest today and I'm gonna kick it over to one of my co-hosts and we're gonna get that going. So glad you're here with us today.  Gretchen Steenstra: So I am Gretchen Steenstra, the permanent/temporary guest co-host. I think I came for five episodes and I don't know how many, maybe 50 now. My day job, I work at DelCor, a technology consulting company, and one of my passion projects is I'm a founder of AWTC, which supports women in tech and part of tech council and [00:01:00] all the association families. So I'm really happy to be here and nice to meet you today.  Jake Toohey: Hey, I'm Jake Toohet. I am the director of the association practice at Adage Technologies. We're a digital strategy, web development and design firm, and, work with all associations. And we are thrilled to have Bobby Racette, Virtual Guru's, former CEO, now president, founder. So thrilled to have you. Can you start by just talking a little bit about what you do and your background and just kick it off from there.  Bobbie Racette: Yeah. Hi. Thanks everyone. This is amazing. So founder and CEO of Virtual Gurus. So I started Virtual Gurus in 2016 because nobody would give me a job. I was looking for work for, I don't know, close to a year, and nobody would give me a job at all. So I actually started it just to create a job for myself. And at the time, I had no idea I was gonna scale into this big thing. It was gonna go where it went. I ha

In this episode of Associations NOW Presents, guest host Lori Zoss Kraska, founder and CEO of Growth Owl, sits down with Brian Miller, vice president of strategic partnership at Multiview, Kimberly Tuttle, executive director of the American Institute of Architecture Students, and Gilberto Lozada Baez, AIAS board vice president, to explore new research on how students perceive associations. The conversation highlights key opportunities for associations to build stronger connections with young professionals—through targeted social media, mentorship, and small-scale in-person events. They also discuss the importance of digital fluency, university partnerships, and creating meaningful volunteer roles to foster long-term engagement and a true sense of belonging. Check out the video podcast here: https://youtu.be/HLTuvHAxkd4 This episode is sponsored by Multiview. Associations NOW Presents is produced by Association Briefings.   Transcript [00:00:00] Lori Zoss Kraska: Welcome to episode 12 of Associations NOW Presents, an original podcast series from the American Society of Association Executives. I'm Lori Zoss Kraska, founder and CEO of GrowthOwl, LLC, a consultancy that empowers associations with the best practices they need to connect with Fortune 1000 companies and other large organizations for corporate sponsorship, partnership and philanthropic funding. You also might know me as the author of The Boardroom Playbook, a Not So Ordinary Guide to Corporate Funding for Your Purpose-Driven Organization and host of my own monthly LinkedIn Live that features both association and non-endemic thought leaders who provide insight in new ways of thinking in the area of sponsorship and non-dues revenue. You can find out more at thegrowthowl.com. But hey, enough about me. Let's take a moment to thank our episode sponsor Multiview today. We're excited to welcome Brian Miller, vice president of strategic partnerships with Multiview. [00:01:00] Also joining us today is Kimberly Tuttle, executive director of the American Institute of Architecture Students, also known as AIAS. And Gilberto Lozada Baez, AIAS Board Vice President. They're all here to discuss key findings from new research on student perceptions of associations and how we can better engage the next generation of members. Welcome everybody to the podcast. Let's start with you, Brian.  What influenced your team to look into this topic?  [00:01:31] Brian Miller: Great question. Well, we always look for ways to help our associations improve their competitive advantage within their organization and any insights that we can provide along the way. It's very interesting for us 'cause we have roughly 850 association partners that span. 30 different industry verticals. Obviousl

In this episode of Associations NOW Presents, guest host David Coriale, president of DelCor and host of the Reboot IT podcast, talks with Elena Dumitrascu, CTO of Credivera, and Tim McCreight, CEO of TaleCraft Security. Together, they explore how secure, verifiable credentials can reduce identity fraud, validate professional qualifications, and strengthen cybersecurity. Drawing on real-world use cases in industries like healthcare and safety, the discussion highlights the growing importance of global standards and the role associations can play in adopting these technologies to build trust and security in digital spaces. Check out the video podcast here: https://youtu.be/y5RzrCUUTzU This episode is sponsored by Credivera. Associations NOW Presents is produced by Association Briefings.   Transcript [00:00:00] David Coriale: Hello everyone. This is Dave Corelle, president of DelCor and host of the 501 C technology podcast, Reboot IT, and I am excited to be guest hosting today. We've talked about this technology before on Reboot and I'm so happy to be talking about it again 'cause I think this community needs to talk about this more. And I have two experts with me who are going to do 90% of the talking. I have Tim McCreight and also Elena Dumitrascu. I want  to welcome you and also have you introduce yourselves. Let's start with you, Elena.  [00:00:34] Elena Dumitrascu: Thank you for having me here. It's a pleasure. I'm the co-founder and CTO of Credivera. We are a technology company that supports associations with verifiable credentials, secure identity, and secure certifications for their constituents. I got into this business because I saw over and over again how difficult it is to prove someone's identity from a workforce perspective. The long compliance issues [00:01:00] that come from that, and really some of the fraud that. Sort of seeps in as well. Again, really happy to be here and to talk about this topic. [00:01:08] David Coriale:  Awesome. Thank you, Tim.   Tim McCreight: Thanks folks. My name is Tim McCreight. I'm the CEO and founder of TaleCraft Security. We're a boutique security firm that focuses on developing security programs using a risk-based approach. And after 44 years of doing this, it's nice to finally get a chance to see some of the changes that we wanna make within the industry, and particularly with we're talking about today, these verifiable credentials. It's been something we've been dealing with, trying to make sure it's Tim doing what Tim's supposed to be doing, nothing more and nothing less, and trying to get to a space where we're seeing that come through. It's great to talk about this today. It's a great opportunity to explore and identify what a verifiable cre

In this episode of Associations NOW Presents, guest host Aaron Wolowiec, FASAE, CAE, CMP Fellow, founder and president of Event Garde and host of the Voices & Views podcast, chats with Tara Davis, senior director, internal communications and staff wellbeing at the American Psychological Association, about the growing importance of wellness in high-stress industries like associations and hospitality. Tara shares how APA is fostering a culture of care through initiatives like the "Meet with Purpose" campaign, and discusses key strategies for preventing burnout, supporting mental health, and building intentional connections among staff. This insightful conversation explores emerging wellness trends and how prioritizing employee wellbeing can drive both personal and organizational success. Check out the video podcast here: https://youtu.be/IvPlhKGgtiw This episode is sponsored by Visit Orlando. Associations NOW Presents is produced by Association Briefings.   Transcript Aaron Wolowiec: [00:00:00] Hello, and welcome to this month's episode of Associations Now Presents. We'd like to extend a special thank you to this episode sponsor. Visit Orlando. I am Erin Wallic, founder and president of Event Card, where we're passionate about transforming to help organizations meet, learn, plan, and grow. I'm also honored to be a newly inducted member of the 2025 Class of A SAE Fellows, an incredible community of change makers and thought leaders in the association space at Event Guard. We're known for helping associations elevate their meetings and learning experiences, reimagine facilitation practices, and navigate meaningful strategic planning. But today, I'm here not just as a. Facilitator or strategist, but as the founder of Healthy By Association, a wellness focused community, I launched back in 2017 to support those of us working in the often high stress world of associations and hospitality. That's why this conversation is especially close to my heart. Today's [00:01:00] episode takes a deep dive into what wellness really looks like in association life beyond the buzzwords. We're talking about burnout, prevention, mental health, flexible work, and what it means to build a culture of care that supports both staff and members. Joining me is someone who lives and breathes this work. Tara Davis, senior Director of Internal Communications and Staff Wellbeing at the American Psychological Association. Tara brings more than 15 years of experience in using psychological science and strategic communication to build healthier, more human centered workplaces. Her work sits at the intersection of empathy. Evidence and action, and I can't wait for you to hear her insights, whether you're a CEO, trying to prevent staff burnout, an events pro

In this episode of Associations NOW Presents, guest host Christine Shaw of The Association Adviser Podcast sits down with Mike Moss, CAE, president of the Society for College and University Planning, for an insightful conversation on the shifting dynamics of career development in the association space. They explore the growing demand for purpose-driven work, the realities of hybrid and remote models, and how associations can foster meaningful engagement in a digital world. Mike shares strategies for building intentional connections, promoting continuous learning, and creating psychologically safe workplaces. The discussion also touches on transparent hiring, value-based leadership, and how associations can remain agile by rethinking professional development and evolving their strategic plans to meet today’s challenges. Check out the video podcast here: https://youtu.be/4DxGN5NMarQ   This episode is sponsored by Visit Omaha and New Orleans & Company. Associations NOW Presents is produced by Association Briefings.   Transcript   Christine Shaw: [00:00:00] Welcome to episode nine of Associations NOW Presents, an original podcast series from the American Society of Association Executives. I'm Christine Shaw, CEO of Naylor Association Solutions. You probably heard me on my podcast, the Association Advisor. However, today I'm honored to host this episode for the ASAE. Before we begin, I'd like to take a moment to thank our episode sponsor, visit Omaha. For today's episode, we're excited to talk to Mike Moss, president of the Society for College and University, planning about the evolving landscape of career development within the association space, and what professionals can expect in the year ahead. Welcome to the show, Mike.  Mike Moss, CAE: Thank you very much for having me and looking forward to our conversation.  Christine Shaw: Fantastic. Well, let's just dig right in and start with the big picture. How is career development evolving in the association world and what makes this moment particularly pivotal?  Mike Moss, CAE: Yeah, and it's the right [00:01:00] question to start with because I think from our perspective at SC and also mine as a 34 year practitioner in the space is we're shifting from a linear to a kind of a multi-directional career path. As I came up through the industry, it was a pretty logical progression for me in operations between being an assistant to a manager, to a director, but pretty much all within the same discipline as I was given opportunities, maybe different associations. I. The directional was pretty linear, and what I really appreciate where we're going as an industry now is that we do have multiple directional paths, meaning I can do a

In this episode of Associations NOW Presents, guest host Teri Carden chats with Virginie De Visscher, executive director of business events for Destination Canada, and Amy Hissrich, MA, CAE, vice president of international affairs at ASAE, to explore the role of DMOs in driving sustainability efforts. They discuss the economic and reputational benefits of sustainable event planning, innovative strategies in transportation and local sourcing, and the power of collaboration in designing impactful, eco-friendly gatherings. Tune in to learn how associations and DMOs can work together to make a lasting difference for both the environment and local communities. Check out the video podcast here: https://youtu.be/qVljyQJkqsc   This episode is sponsored by Visit Omaha and New Orleans & Company. Associations NOW Presents is produced by Association Briefings.   Transcript [00:00:00] Teri Carden: Welcome to episode eight of Associations NOW Presents, an original podcast series from the American Society of Association Executives. I'm Teri Cardin. You may have seen me around the association world as founder of non-A Palooza, AMS Fest and Review My AMS , but these days I'm sidekick it with co-founder of Higher Logic, Andy Steggles with his newest product called Insight Guide. Some days I feel like a chicken with my head cut off as we manage our 20 plus clients. Yes, I'm throwing ASAE in the mix as one of our newest clients and all the implementations we have going on, but my real. Title is VP of Marketing and Client Success. Folks, I can tell you right now, it's a lot of fun to be me these days helping associations invent and deliver new tools to help their members make smart buying decisions. How about enough about me? Let's jump into today's conversation about [00:01:00] events and sustainability. First of all, I do want to thank. Our episode sponsors Visit Omaha and New Orleans and Company. Today I am thrilled to welcome Virginie De Visscher, executive Director of Business Events for Destination Canada and Amy Hissrich, Vice President of International Affairs at ASAE. Hello, ladies. So let's jump into today's conversation. I'm absolutely excited to talk about this topic. It's actually a topic that's personal and close to my heart. I'm actually a full-time van Lifer. I collect memories, not things. So I naturally am over conscious about Mother Earth as it's truly an extension of my home. I feel like it's pretty easy for me to adjust my lifestyle so that I'm thinking about the future of our environment and our children and grandchildren and great-grandchildren to come. But when I think of [00:02:00] nationwide organizations like Destination Canada, it seems daunting. Like how in the world I

In this episode of Associations NOW Presents, guest host Joanna Pineda of the Associations Thrive podcast chats with Rob Wenger, CEO of Higher Logic, and Amanda DeLuke, senior privacy analyst at Higher Logic. The conversation unpacks Higher Logic's own AI adoption journey, starting in October 2023, and the strategies they used to engage employees with AI tools. Rob and Amanda share practical insights on how associations can begin their AI journey, create policies, and leverage AI tools while prioritizing data privacy. Whether you're just getting started or looking to expand your AI capabilities, this episode offers actionable advice on using AI to enhance operations, improve member engagement, and drive innovation. Check out the video podcast here: https://www.youtube.com/watch?v=JLKUv2GFpUY   This episode is sponsored by Higher Logic. Associations NOW Presents is produced by Association Briefings.   Transcript Joanna Pineda: [00:00:00] Hey everyone, I'm Joanna Pineda, CEO and Chief Troublemaker at Matrix Group International and host of the Associations Thrive podcast. Each week I interview and association our non profit CEO about their personal journey and the things their organization is doing to thrive. But today, I am thrilled to be a guest host for the ASAE podcast for Associations Now. And I am absolutely honored because I'm going to be interviewing Rob Wenger. CEO of HigherLogic and Amanda DeLuke, Senior Privacy Analyst. We'd like to thank our episode sponsor, HigherLogic, for their support of this podcast. Rob and Amanda, welcome to the show. Rob Wenger: Thank you. It's great to be here. Joanna Pineda: Hey Rob, there's probably two people out there in the universe that don't know HigherLogic, and for those two people, tell us about HigherLogic. Rob Wenger: So our main product is online community. It's a place where associations members can talk to each other, share documents, ask questions, network, all the kinds of good stuff that they might do in person. They do it online 365 days a year. And we also make marketing automation products and a bunch of other different add-ons to it, like volunteer management. Mentor management, a lot of different things that really are geared toward helping associations and their members connect. Joanna Pineda: Amanda, you've got an interesting title. Your title is Senior Privacy Analyst. What is a Senior Privacy Analyst at HgherLogic? Amanda DeLuke: Yeah, so I am definitely someone that works across the company. You know, privacy is really everyone's problem, right? Everyone works together, creating privacy champions. So I actually report to the legal team. I deal with audit and making sure we are compliant for any applicable pr

In this episode of Associations NOW Presents, guest host David Coriale of the Reboot IT podcast sits down with Mark Graham, vice president of Association Solutions at ASAE, and Paul Pomerantz, FACHE, FASAE, managing director of the Association Governance Institute (AGI) and former CEO of the American Society of Anesthesiologists. They discuss AGI’s mission to streamline resources, build a robust content library, and develop educational courses to elevate governance in associations. Topics include CEO-board relationships, executive transitions, board operations, strategic oversight, and governance structures. They also explore assessments for CEOs and boards, the pivotal role of organizational culture, and how technology and cybersecurity play into effective governance. The episode wraps with actionable advice for fostering a healthy governance culture and navigating the evolving needs of associations.   Check out the video podcast here: https://www.youtube.com/watch?v=X_0qljegbl4   Associations NOW Presents is produced by Association Briefings.   Transcript   Dave Coriale  0:03   Hello everyone. I'm Dave Coriale, president of DelCor and host of another podcast, Reboot IT, where we talk about all things technology for the association and 501 C community. Today I am guest hosting this podcast, and I am very excited about our two guests. One of them is Mark Graham, who is the vice president of association solutions at ASAE, at the Center for Association Leadership. And the other is a leader I've been a fan of for a long time, Paul Pomerantz. He has been a CEO of several health and medical associations before this, and he is currently the managing director of the Association Governance Institute. Let's get going. Let's listen in on the conversation. I think there is plenty to gain from hearing what they have to say, and here we are having the conversation I've been looking forward to for weeks now, ever since this was scheduled. Paul, Mark, thank you for taking your time. I know you're both very busy to talk about something that's coming up and very important, the Association Governance Institute, that is one of the main topics. I'm sure we'll weave and bob through a couple others along the way. But like always, I like to start my podcast with what are we talking about? So let's talk a little bit about the Association Government Institute, what it is, etc. Mark, I think you'd be great to lead that part of the conversation. So why don't you give us a little bit of background and where we're headed here?  Mark Graham  1:23   Sure. So the Association Governance Institute, AGI, the brainchild of Michelle Mason, wanted to create a brand new home for governance, for associations. ASAE has done a pretty good job at governance, but we wanted to really focus on it and really have a terrific resource

In this episode of Associations NOW Presents, guest hosts Steven Stout, CAE, FASAE, and Katy Markert from Better By Association lead a timely discussion with Mary Kate Cunningham, CAE, Chief Public and Governance Officer at ASAE, and Jarrod Clabaugh, CAE, President and CEO of the Ohio Society of Association Professionals. They explore the potential impacts of upcoming tax reforms on associations and nonprofits, including the expiration of the 2017 Jobs Act provisions and new threats under UBIT. The conversation emphasizes the critical role of coalition-building, advocacy, and grassroots efforts to protect the sector. They also discuss strategies for engaging lawmakers and preview ASAE's upcoming fly-in event, focused on lobbying against adverse tax policies.   Check out the video podcast here: https://youtu.be/3gSTzeScv7Q   Associations NOW Presents is produced by Association Briefings.   Transcript Steven Stout  0:04   Welcome everyone to Associations NOW Presents, an original podcast produced by the American Society of Association Executives. Today, sitting in front of the mic is myself, Steven Stout with the Texas Society of Association Executives, alongside my colleague and friend Katy Markert, who will be serving as your guest co-hosts for today's episode. Katy Markert  0:22   Hi everyone. I'm Katy Markert, also with TSAE, and we are so thrilled to be here with you today. Usually, Steven and I are on our own podcast, as he mentioned, Better by Association, produced by TSAE. And on our podcast, we refer to our listeners as "100-Percenters," because, as you probably know, association executives give 100% of themselves all the time. So you might hear us refer to that today. And I want everyone to know.  Steven Stout  0:49   Absolutely. So all those listeners hearing us for the first time, welcome to the 100- Percenter family. And for those who found us here from our other podcast, welcome back.  Katy Markert  0:58   Welcome back. Normally, I know we're used to speaking to what we think is just Texans, but I'm really excited that this is a national stage Steven.  Steven Stout  1:07   Agreed. We sometimes have listeners in Australia, China and the Netherlands. So being here makes total sense. Were you nervous about being here today Katy?  Katy Markert  1:16   What's funny is I wasn't until I heard that we were going to be on camera, and then all of a sudden, I got a little bit nervous, but usually we don't do that, but I don't mind. I'm just pretending that's not happening. And I don't know. I think after this, we've completed two seasons of our podcast, and I think I started off a little more nervous, but the more we've done in it, the more I realized we just have really great conversations, and I always learn something. And it's really lowered that kind

In this episode of Associations NOW Presents, guest host KiKi L'Italien, host of Association Chat, leads a conversation with award-winning leaders Lori Anderson, President and CEO of the International Sign Association, and Debra BenAvram, CEO of the Association for the Advancement of Blood and Biotherapies. The conversation delves into authentic leadership, highlighting the importance of amplifying women’s voices and fostering community within the association world. Lori and Debra share their personal leadership journeys, reflecting on pivotal moments, influential mentors, and the lessons they’ve learned along the way. Topics include overcoming challenges, the value of mentorship and peer networks, and the significance of foresight in navigating leadership complexities. They also discuss strategies for maintaining personal growth and resilience, with practical insights on mindfulness and intentional time management. Check out the video podcast here: https://youtu.be/bhWVK64OpzQ?feature=shared   Associations NOW Presents is produced by Association Briefings.   Transcript   KiKi L'Italien  00:00 Welcome to the Associations NOW Presents podcast, I'm your guest host, KiKi L'Italien, and if you're thinking, "Hey, I know that name or I know that voice," you're right. It's because you usually hear me over at Association Chat. But today, I'm excited to be hosting this special episode of Associations NOW Presents, because we're continuing this powerful conversation that really started at what's called ASAE's The Exchange. And this is a women's leadership event that is really special, and our focus today to continue on this discussion is authentic leadership. We're talking about authentic leadership, the power of women's voices, and how we can build a supportive community in the association space. So joining me are two inspiring, award winning leaders, Lori Anderson, President and CEO of the International Sign Association, and Debra BenAvram, CEO of Association for the Advancement of Blood and Biotherapies. So I want to just do this, and start out at the very start, to just say congratulations, because, as I understand it, even though you've both won awards before, you have just recently been recognized, Lori as 2025 Trade Association Executive of the Year, and Debra, you were recognized as a 2025 Professional Society Association Executive of the Year. Congratulations to both of you. 01:33 Thank you so much KiKi L'Italien  01:34 Yes, it's really amazing to be here. And I have to say, I have followed your work for many years and watched you in this space, recognized leaders. And so what I thought we could do today is just start off by talking about your personal journeys into leadership, because I know that each path is unique. Definitely in the association industry, there can be many dif

In this episode of Associations NOW Presents, guest host Lowell Aplebaum, EdD, FASAE, CAE, CPF, from Association Rockstars, continues the conversation on workforce development in the association space. He speaks with Eduardo Arabu, CEO of the National Hispanic Corporate Council, and Justin Bradley Reyes, membership manager at the Latino Corporate Directors Association. They discuss the importance of creating safe, inclusive spaces, the value of mentorship and sponsorship, and the role of proactive networking in fostering equitable professional growth through associations. Check out the video podcast here: https://youtu.be/dRs0LFsHltE   This episode is sponsored by Visit Omaha.   Associations NOW Presents is produced by Association Briefings.   Transcript   Lowell Aplebaum  0:03   Greetings everyone. Welcome to episode three of Associations NOW Presents, an original podcast series from the American Society of Association Executives. It's my pleasure to be with you. My name is Lowell Aplebaum. Typically, you'll catch me as host of Association Rockstars. It is my pleasure and my honor to be the host of this episode today, which is a part two, as we look into workforce development as our theme. We'd like to thank our episode sponsor Visit Omaha for their support of this podcast. And if you've not yet listened to part one of this two part series on workforce development, we'll be right here. Lowell Aplebaum  0:39   So go on, take a listen and come on back for our conversation today. And we are excited to have two wise, wise individuals from our community for our conversation today. For each of you all, just give a brief introduction, a sentence about certainly your name and your organization, but I'd love for to hear each of you introduce yourselves, if you will, with a little bit about your own professional journey, right? So we think about workforce development, what developed you in the workforce? And today's conversation is going to have a large focus on network and community and relationships. So feel free to put into your own journey story, any critical relationships that were really important to your own journey along the way. And so let's first start Eduardo Arabu is the CEO the National Hispanic Corporate Council and the Latino DEI Collective. Eduardo. You want to tell us a little bit about yourself and your own journey? Eduardo Arabu  1:38   Yes, absolutely. Thank you Lowell for that wonderful introduction. I'm thrilled to be here and be a part of this conversation with my colleague Justin Reyes as well. A little bit about myself. Yes, I am the CEO at the National Hispanic Corporate Council, that organization focused on helping Fortune companies on their competitiveness and corporate performance around workplace and marketplace strategy. And so we work with major Fortune 1

In this episode of Associations NOW Presents, guest host Lowell Aplebaum, EdD, FASAE, CAE, CPF, from Association Rockstars, leads a conversation with Haley Jones, director of member engagement at the American Staffing Association, and Joe Lindhal, CEO of Mission MSA. Together, they explore the evolving landscape of workforce development in the association sector, discussing the influence of AI, the importance of adaptability, and the critical role of diversity, equity, and inclusion (DEI). The conversation highlights how DEI drives organizational success, urging associations to lead by example, embrace inclusive practices, and nurture a culture of acceptance and continuous learning.   Check out the video podcast here: https://www.youtube.com/watch?v=vwM9JWpnOWM   This episode is sponsored by Visit Omaha.   Transcript   Lowell Aplebaum  00:05 Welcome everybody to episode two of Associations NOW Presents, an original podcast series from the American Society of Association Executives. And we'd like to thank our episode sponsor today Visit Omaha for the support of this podcast. My name is Lowell Aplebaum. I'm the CEO of Vista Cova, typically hosting the Association Rockstars podcast, but really excited and overjoyed to have the opportunity today to facilitate a meaningful conversation around workforce development with two brilliant minds in our community. And rather than read a speaker bio, which probably would not have you still tuning in, we're going to have the opportunity to hear a little bit about the own professional journey from our two panelists today. So for each of you, I'll ask you one at a time, if you could please tell us a little bit about who you are and where you work, as we're thinking about workforce development and professional journeys that have led you to places of the association community. Tell us a little bit about your journey. Haley, do you want to go first?   Haley Jones  01:07 Sure. So I'm Haley Jones. I'm the director of member engagement at the American staffing Association in Alexandria, Virginia. I spent my entire career in the association space, but I got started through being placed at my first association from a staffing firm, ironically, X amount of years later, so I don't necessarily age myself. I now work at the trade association that represents the person who was once a member who got me into associations to begin with. I started in associations through member care, was answering the 800 line processing applications. Moved into the membership department. I spent the first half of my career in membership. The latter half has been in governance and volunteer management, leadership development. And then the last almost five years now has been also in the DEI space. I oversee a team of four people who run all of the, basically eight of the nine engagement programs that ASA has. My ma

In our inaugural episode, recorded live at the ASAE Annual Meeting and Exposition in Cleveland, we hand over the hosting duties to Kiki L'Italien, host of Association Chat. Kiki engages in a lively discussion with Virginie De Visscher, executive director of business events for Destination Canada, on the crucial topic of sustainability in events. Together, they explore how sustainability spans environmental, sociocultural, and economic dimensions, advocating for a holistic approach. Virginie provides inspiring examples from Canada, including innovations like green roofs, urban beehives, and local food initiatives, underscoring the importance of incorporating cultural elements to enhance event experiences. This episode is sponsored by Destination Canada.  Associations NOW Presents is produced by Association Briefings.    Transcript Michelle Mason  00:04 From ASAE, this is Associations NOW Presents, a podcast for association professionals tackling issues and challenges that affect our community. I'm Michelle Mason, CEO of ASAE. We hope you enjoythis episode. Now, let's tune in and hear what the experts are discussing. Kiki L'Italien  00:22 All right, we are live. Do you hear this background noise? We are live at ASAE annual, at the Super Bowl of meetings in Cleveland, Ohio. I am Kiki L'Italien, and I am guest hosting the inaugural podcast episode of ASAE's new podcast. I usually host a podcast over Association Chat. I got a chance to jump over here. And with me is our inaugural podcast guest Virginie De Visscher  00:53 Virginie De Visscher. Kiki L'Italien  00:54 I wish you could say that as well as you do. With the last name, L'Italien, and you think I'd be better at this. But anyway, I'm so glad that we're here. I'm so glad that we're talking and I saw you on stage today, and can I just say you were fantastic. It looked like you were like born to do this. You just dominated the stage. You were radiant.  Virginie De Visscher  01:17 I think I was inspired by who we were introducing, Amanda Gorman. Kiki L'Italien  01:21 I know. Weren’t we all? Amanda Gorman is not just inspirational. I do believe she's a magical being. I You though, let me tell you, you had an important message, and Team Canada has an important message. That's why you're here. Let's talk about the keyword sustainability, sustainability. We could say it together, sustainability. So I'm super excited to talk to you because for several reasons. One is because I love Canada, but the other is because this is the inaugural episode, inaugural episode of the first ASAE podcast, and they're launching it here. This is supposed to be somewhat of a different format than all of the rest. We get to be the lucky ones. And I'm looking at this list of questions, but all I can do is stare across at you right no

The American Society of Association Executives presents the all-new Associations NOW Presents – an original podcast series featuring prominent podcast hosts from within the association community, engaging in candid and in-depth conversations with industry experts. Each episode explores key topics relevant to association professionals, discussing the challenges and opportunities in the field today, and highlighting the significant impact associations have on the economy, the U.S., and the world. The podcast complements the existing Associations NOW publication, providing a well-rounded resource for association professionals.  Associations NOW Presents is produced by Association Briefings.