Why the AI Revolution in Travel Depends on Payment Infrastructure

AI is rapidly reshaping the travel industry, but companies that want to fully leverage its potential must prioritize their payment infrastructure, says Jess Conroy , founder and CEO of ROH, a payment management platform for the hospitality sector. Conroy, who launched ROH two years ago, recently raised $9.2 million in a funding round led by Highgate Technology Ventures and Acrew Capital. Prior to ROH, Conroy launched Carats & Cake , a platform that provided assistance to couples looking to pay the upfront cost of wedding event venues. During a recent episode of the Skift Travel Podcast , Conroy talked about the critical role payments play as both the starting point and final touch of the guest experience – “payments are the infrastructure play,” she told Skift founder and CEO Rafat Ali. Connect with Skift LinkedIn: https://www.linkedin.com/company/skift/ WhatsApp: https://whatsapp.com/channel/0029VaAL375LikgIXmNPYQ0L/ Facebook: https://facebook.com/skiftnews Instagram: https://www.instagram.com/skiftnews/ Threads: https://www.threads.net/@skiftnews Bluesky: https://bsky.app/profile/skiftnews.bsky.social X: https://twitter.com/skift Subscribe to @SkiftNews and never miss an update from the travel industry.