599: Richard Winters, M.D. - Leadership Lessons From Mayo Clinic ("You're The Leader, Now What?")

Read our book, The Score That Matters https://amzn.to/3XxHi7p Full show notes at www.LearningLeader.com Sustaining Excellence Good get at getting stuff done Make a change from an expert to a learning machine Apply to be in my Learning Leader Circle Leadership is: Teaching – sharing with others what they need to know, how to do something Mentoring - Help them see the world from our eyes Coaching - Help them see the world through their eyes. To do that, we must be good listeners, ask questions, and challenge them Follow what's interesting to you… To figure out your passion, you have to do stuff. That's the only way to fully learn what you're good at and what you want to do. Have to be willing to try, fail, keep going, and figure out where you excel and what you're curious about. That's how you find your passion and do it for a living. They set up leadership dyads and triads at the Mayo Clinic. Group up a doctor, a nurse, and an administrator to help make decisions. This way you gain the perspective from different angles, people, and experiences. You have to context-shift radically, from an ER to a boardroom to a coaching session. Not everybody can wear all those hats, and yet Rick does it really well (with grace and humility). What's the difference between a coach and a mentor? When you mentor: You share your experience & subject-matter expertise. You help a colleague see the world & its potential—through your eyes. When you coach: You help your colleague make sense of their world—from their perspective. Effective leaders: seek diverse perspectives recognize the bias of individual opinion make decisions methodically Ineffective leaders: make reflexive decisions amplify the thoughts of a few see alternate perspectives as obstacles Hiring -- What are the must-haves for a leadership role? Knowledge Fit with the team Collaborate Align with the values How to run 1:1s Consent to an agenda Ask useful questions LISTEN Career and Life Advice: Ask Who, How, What, Why Seek multiple perspectives Atul Gawande's Checklist Manifesto is useful.