About this episode
Jennifer Pahlka believes America's bureaucratic dysfunction is deeply rooted in outdated processes and misaligned incentives. As the founder of Code for America and co-founder of the United States Digital Service, she has witnessed firsthand how government struggles to adapt to the digital age, often trapped in rigid procedures and disconnected from the real-world impact of its policies. Disruption is clearly needed, she says—but can it be done in a way that avoids the chaos of DOGE? Tyler and Jennifer discuss all this and more, including why Congress has become increasingly passive, how she'd go about reforming government programs, whether there should be less accountability in government, how AGI will change things, whether the US should have public-sector unions, what Singapore's effectiveness reveals about the trade-offs of technocratic governance, how AI might fundamentally transform national sovereignty, what her experience in the gaming industry taught her about reimagining systems, which American states are the best-governed, the best fictional depictions of bureaucracy, how she'd improve New York City's governance, her current work at the Niskanen Center, and more. Read a full transcript enhanced with helpful links, or watch the full video . Recorded March 4th, 2025 . Help keep the show ad free by donating today! The British remake of Ikiru referenced in today's podcast is: Living Other ways to connect Follow us on X and Instagram Follow Tyler on X Follow Jennifer on X Sign up for our newsletter Join our Discord Email us: cowenconvos@mercatus.gmu.edu Learn more about Conversations with Tyler and other Mercatus Center podcasts here .