About this episode
Everyone is responsible, do not set one person as an outlier. Everyone is accountable. It is a cultural thing. Safety. How do you create a culture? Work as equals Managers help out and "get their hands dirty" Shared accountability Encourage others to call their coworkers if they don't show up Encourage friendships Team building Outside of the job place Give regular reviews where you focus on improvement not hostile negatives Have regular meetings where you give productive and useful tools to succeed Play favorites selectively Recognize the leaders on your staff and encourage them to motivate others Give them more authority or responsibility Mentor your staff Foster an apprenticeship system where new members are brought into the fold by an older more experienced team member Be social Say hi and learn about everyone else Be consistent and clear with rules and discipline. Make it clear and transparent