About this episode
Losing a customer isn’t fun — but it doesn’t have to be a total loss. There are a few ways you can make lemonade (by which we mean money) when a customer is on their way out the door. Some of them are…well, odd. But today, we’re sharing our favorites. The key is to not write off every soon-to-be former customer. Instead, you can build a “cancellation flow” that helps identify a best-case scenario for both of you. Ideally, it means they stick around. But even if they don’t, you can still profit — even after they’re gone! Very few businesses are using all of these strategies. In other words, they can give you an edge. Learn these creative ways to salvage some of your investment. After all, you put time, money, and effort into getting these customers. Click Play! SUBSCRIBE YouTube | Apple Podcast | Spotify | Podcast Feed Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.