About this episode
Handling questions, complaints, and more all by yourself? Maybe it’s time to stop. Today, we discuss how to put together an all-star Customer Support squad. It’s one of the best ways to compete against bigger companies, as rockstar service can make all the difference to consumers — especially for tech products. Learn how to know when it’s time to hire, where to look for the best help for your budget, and how to create a system that lets your team scale as the business grows. Prioritize support, and you won’t regret it. Hear how we built our ride-or-die Support Team, and why it’s worth every minute (and dime) you can spend on it. Click Play! SUBSCRIBE YouTube | Apple Podcast | Spotify | Podcast Feed Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.