About this episode
Your business needs good reviews. These days, people don’t buy a paperclip without seeing how many stars it got on Amazon. We live in the “social proof” era, where consumer opinions carry far, far more weight than any of your marketing or advertising. If people can’t find reviews of your product, it creates uncertainty, if not outright suspicion. More importantly, you can’t stop people from voicing their opinions about your product — and statistically, the haters are far more likely to post a review than the lovers. Fortunately, there’s a way to make sure most of your reviews are positive. We use a system that harnesses the social proof power of our happiest customers. By encouraging our “evangelists” to spread the word, we ensure that unhappy customers aren’t disproportionately represented, which is exactly what happens if you don’t take a proactive approach. Tune in, and hear our system for cultivating good word-of-mouth with honest reviews from satisfied customers. Click Play! SUBSCRIBE YouTube | Apple Podcast | Spotify | Podcast Feed Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.