Melanie Penna on Worklfows, Problem Solving and Strategy

Melanie Penna is the head of CX Integration at Comcast. In this conversation we talk about setting up an organization that is able to support changes, identifying known issues or gaps in your processes. Learn more about your ad choices. Visit megaphone.fm/adchoices See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info .