11.15.18 Vanguard customer satisfaction drop; Flavored e cigs; New Amazon DVR

Vanguard dropped in the ACSI ratings due to worse customer service. Clark runs through other results from the recent customer satisfaction survey; Juul has announced that it will no longer sell flavors of liquid for its e cigarettes. That is good news for parents; Amazon has a new DVR for cord cutters that is worthy of your consideration. Learn more about your ad choices. Visit megaphone.fm/adchoices