Managing Open Enrollment Season: Handling Employee Comms, Missed Deadlines & More

Welcome to People Person! In this episode, host and Morning Brew’s SVP Head of People Operations Kate Noel, speaks with Melissa Foster, VP Head of Enrollment at Prudential Group Insurance about best practices for HR professionals during open enrollment season. Melissa shares some of her favorite tips for dealing with employees that miss deadlines, how to make sure your employees are aware of all the elements in a benefits package, and how HR professionals can get the best, up-to-date training on thriving during open enrollment season. 00:00: Intro 01:50: What is open enrollment 03:55: The importance of deadlines 06:15: Why you need a silent deadline 08:15: Building in year-round conversation 09:20: Tips for delivering information to employees 11:20: Benefits employees aren’t taking full advantage of 03:50: What are supplemental health benefits 14:05: How can HR pros be more well-versed in benefits offered 16:25: HR resources to help you learn about benefits 18:30: Are benefits part of a compensation package 20:55: How can HR pros leverage technology to make the process smoother 24:50: When an employee forgets to make their selections 27:55: Employees say they didn’t see messaging This episode is sponsored by Equifax. Go to http://www.equifax.com/hrbrew for more information. Subscribe to the HR Brew newsletter: https://www.hr-brew.com/subscribe Watch People Person on YouTube: https://www.youtube.com/@hr-brew Follow HR Brew: Instagram: https://www.instagram.com/hr_brew/ LinkedIn: https://www.linkedin.com/showcase/hrbrew/ Have a question for us? Send us an email or voice note to peopleperson@morningbrew.com Learn more about your ad choices. Visit megaphone.fm/adchoices People Person is a candid and conversational show where People Professionals can feel seen and heard, and learn from fellow experts in their field. Host and SVP, Head of People Operations at Morning Brew Inc, Kate Noel, brings years of expertise and a healthy sense of humor to discussions about the latest developments and insights that can help others enhance their workplace and their careers. Biweekly episodes will feature Kate speaking with entertaining and experienced professionals about everything from holidays to healthcare, and AI to onboarding, in compelling episodes available everywhere you get your favorite Morning Brew podcasts.