About this episode
Christopher Dundy is the founder and CEO of Flagship LMS, a full-service Moodle hosting and administration company. With over 18 years in the e-learning industry, he has led the design and launch of more than 1,000 custom online training courses. A former U.S. Marine officer, Christopher brings a systems-driven, no-nonsense approach to business and training operations. His mission is to help organizations stop wasting money on bloated in-house training departments. He believes that companies should focus on managing training—not building it—and that outsourcing course design and LMS operations is not only more cost-effective, but also smarter, faster, and more scalable. Christopher frequently speaks on creating lean, strategic training teams that survive budget cuts, spotting bad LMS vendors, structuring LMS governance, and using training to drive measurable performance rather than just checking boxes. Topics he often addresses include: Stop building your training—start managing it Why in-house instructional design is often a waste of money The hidden costs of bad LMS vendors and how to spot them What great LMS governance looks like and why it matters From chaos to clarity: using checklists and Kaizen in training operations Why your LMS should support the entire employee lifecycle The real ROI of outsourcing: performance, not just savings Common misconceptions organizations have about online training Why authoring tools like Captivate and Storyline may be hurting your training—and what to use instead