Legends Roundtable - Ruth Rogers, Jeremy King & Francois O'Neill - The Secrets To Being A Successful Restaurateur & How To Overcome The Industry Challenges!

Today we're delighted to bring you another 'Legends Roundtable Restaurateur Special' where we're joined by 3 of the greatest restaurateur's in the country in Lady Ruth Rogers (River Cafe), Jeremy King OBE (Arlington, The Park & Simpsons) & Francois O'Neill (Maison/Cafe Francois) to unleash their wisdom and share their secrets to success, for an honest, warm, and often hilarious conversation about what it takes to survive and evolve in the restaurant industry. Over the course of this round table, our guests reflect on the seismic shifts they've witnessed in the restaurant industry; from changing customer habits to the new responsibilities of creating inclusive and sustainable workplaces. Jeremy shares why humour and generosity matter more than rules, the great lesson he learnt from Nick Jones, why Corporates are ruining restaurants, the mistake of treating your customers as profit, why so many restaurants are stupidly chasing cheaper produce, why you should never get rid of a waiter, how a £2.25 bowl of soup can be as valuable as a second bottle of champagne, and his firm stance against dynamic pricing creep. Ruthie opens up about building trust and fairness in the kitchen, the importance of rigour behind the joy, and how the River Café evolved to embrace a diverse, respectful, modern workplace, plus her great life lessons learnt over the years and flirts with a possible new River Cafe this year? Francois talks about learning to lead through energy and example, the quiet wins of helping young staff grow, and why patience and perseverance matter more than ever when building something lasting. It’s a heartfelt look at a profession that can be punishing, beautiful, addictive, and transformative - often all at once. Whether you’re running service tonight or dreaming up your first menu, this one’s a must-listen. Wit, wisdom, and perspective from three of hospitality’s most respected voices. ----- Please leave us a great rating and a comment and share it with your friends - it really helps us grow as a show. If you're in the industry and are looking for the greatest POS system in the world than look no further as Blinq are tearing up the rulebook—no long-term contracts, no hidden fees, and no per-device charges. Just £49 a month for unlimited devices and 24/7 UK-based support that’s always there, in person when you need it. Built for hospitality, by hospitality, blinq is the fastest, easiest POS system on the market—so intuitive, anyone can use it. And while others take weeks to get you up and running, with blinq, you’re live in just 2 hours. Join the hospitality revolution today & use the code GOTOBLINQ to get your first month free - https://blinqme.com/ Hosted on Acast. See acast.com/privacy for more information.