About this episode
Is Intuit really listening? In this episode, Hector and Alicia pull back the curtain on how QuickBooks handles user feedback. Learn how to make your voice heard above the noise through targeted, helpful critiques. They'll also examine common feedback pitfalls to avoid, so your suggestions make it to the top of Intuit's priority list. Sponsors Findaily - https://uqb.promo/findaily (00:00) - Giving QuickBooks Feedback (02:49) - Ways to give feedback to QuickBooks (07:01) - Feedback during beta testing (09:05) - What happens after feedback is given (13:45) - Prioritizing feedback (19:17) - Challenges with scattered feedback (22:23) - Lack of a feedback system from Intuit (25:09) - Remembering implemented feedback suggestions (30:03) - Multiple versions of QuickBooks Online (33:17) - Avoiding user error feedback (34:57) - Wrap up and remember to subscribe Send your Questions/Comments (we could read/answer them on air) ask@uqapodcast.com Links/Apps Mentioned in this episode: Hector's App - RightTool www.righttool.app Alicia's Training - RoyalWise http://royl.ws/uqapodcast QuickBooks Connect Conference: www.quickbooksconnect.com Firm of the Future: www.firmofthefuture.com