About this episode
In this special episode of the Founder Podcast, Chris shares his experiences from the prestigious Owner's President's Management Program at Harvard. Discover what it's like to be part of this elite program that brings together successful business owners from around the world. Chris dives into the world of negotiations and reveals valuable insights that can benefit entrepreneurs and business leaders. Learn about the essential elements of business success: Select, Serve, Satisfy, Survive, and Thrive. Chris discusses the importance of understanding your customers and employees, serving them with excellence, and creating a culture of trust and transparency. Discover how negotiations can be a win-win situation, focusing on the long-term relationship rather than just the current deal. Chris shares real-life examples and practical advice that can help you navigate the world of business negotiations successfully. Stay tuned for more exciting episodes from the Founder Podcast! HIGHLIGHTS "I pay $50,000 a year to be a part of this program to attend here for three weeks." "You got to be very selective...You got to have an incredible hiring process in place." "The cost of doing a mistake is very high, but mistakes are forgiven and mistakes are okay." TIMESTAMPS 00:00: Harvard Business School 04:43: Strategies & Guarantees 09:37: Customer Service 14:10: Create A Unique Experience 18:41: Employee Satisfaction 22:52: Trust Building 27:03: Long Term Partnerships 🚀 Join my community - Founder Acceleration https://www.founderacceleration.com 🤯 Apply for our next Mastermind https://www.thefoundermastermind.com ⛳️ Golf with Chris https://www.golfwithchris.com 🎤 Watch my latest Podcast Apple - https://podcasts.apple.com/us/podcast/the-founder-podcast/id1687030281 Spotify - https://open.spotify.com/show/1e0cL2vI1JAtQrojSOA7D2?si=dc252f8540ee4b05 YouTube - https://www.youtube.com/@thefounderspodcast