About this episode
Welcome to a new episode of The Founder Podcast. Tired of customers saying "maybe" or needing to think it over? In today’s episode, we dive into the secrets of setting customer expectations and mastering the hard soft close. We’ll discuss how to get clear decisions from your customers before revealing the price and share a game-changing technique that has brought in hundreds of thousands of dollars. Tune in for practical tips and real-life examples to boost your sales skills and close more deals confidently. Highlights: "Setting clear expectations isn’t about taking the slap away, but letting them know it’s coming so they can be prepared." "The hard soft close gets customers to commit before a decision needs to be made, using what you can control." "Customers buy confidence; they need to believe that you, the salesperson, believe in your product." Timestamps: 00:00 - Setting Customer Expectations 03:00 - The Power of Clear Expectations 06:00 - Emotional Sales and Logical Justification 10:00 - Framing the Sale 14:00 - Step-by-Step Customer Journey 21:00 - The Hard Soft Close Explained 25:00 - Handling Common Objections 30:00 - The Importance of Getting a 'No' 35:00 - The Role of the Salesperson 40:00 - Using the Hard Soft Close in Your Sales Process Looking to scale your business? Want to learn directly from the same team that helped me sell my last business for 9 figures? Click this link below to check out how you can work with us. https://nextlevelhomepros.com/grow-home-service-vsl Join my community - Founder Acceleration https://www.founderacceleration.com Apply for our next Mastermind:https://www.thefoundermastermind.com Golf with Chris https://www.golfwithchris.com Watch my latest Podcast Apple- https://podcasts.apple.com/us/podcast/the-founder-podcast/id1687030281S Spotify- https://open.spotify.com/show/1e0cL2vI1JAtQrojSOA7D2 YouTube - @thefounderspodcast