How Important is Customer Service in the Automotive Industry? With Dan Licharson

Like the show? Show your support by using our sponsors. Promotive can help you find your dream job. Touch HERE to see open jobs. Need to update your shop systems and software? Try Tekmetric HERE Register NOW for Tekmetric's Tektonic Conference coming up HERE In this episode, Jeff Compton sits down with Dan Licharson to talk through the complexities of customer service in the automotive industry. Dan shares a personal ordeal at a dealership that mishandled his truck's service and failed to provide the support he expected. Throughout the episode, they critique the inconsistencies in warranty work and customer care, emphasizing the importance of quality service and transparency. Follow/Subscribe to the show on social media! TikTok - https://www.tiktok.com/@jeffcompton7 YouTube - https://www.youtube.com/@TheJadedMechanic Facebook - https://www.facebook.com/profile.php?id=100091347564232