DO NOT Discount Your Labor JUST to Get the Job! | Joel McLearn

Like the show? Show your support by using our sponsors. Promotive can help you find your dream job. Touch HERE to see open jobs. Need to update your shop systems and software? Try Tekmetric HERE Register for Tektonic HERE! In this episode, Jeff Compton is joined by Joel McLearn, shop owner from Nova Scotia. Today, he and Jeff get into the nitty-gritty shop management conversation from decisions about hiring and firing, to handling parts quality and pricing, and navigating the emotional side of customer service and business partnerships. And wait till you hear about the car battery incident! Timestamps: 00:00 It's Getting COLD in Canada! 20:26 Confusion in Brake Inspection Practices 30:19 "Effective Rust Prevention Techniques" 31:47 Enduring Ford Engine Issues 51:17 Minimum Charges in Service Industry 56:28 Embarrassing Car Battery Incident 01:12:58 Bridging Dealer-Aftermarket Divide 01:21:30 Choosing Cost-Effective Car Repair 01:24:00 Car Emission Testing Process Updated 01:39:44 Effective Communication Strategies 01:47:40 Misleading DVI Practices at Dealerships 01:56:29 Proving Value Through Repairs 02:06:51 Service Advisor Accountability Required Follow/Subscribe to the show on social media! TikTok - https://www.tiktok.com/@jeffcompton7 YouTube - https://www.youtube.com/@TheJadedMechanic Facebook - https://www.facebook.com/profile.php?id=100091347564232