About this episode
Like the show? Show your support by using our sponsors. Promotive can help you find your dream job. Touch HERE to see open jobs. Need to update your shop systems and software? Try Tekmetric HERE Register NOW for Tekmetric's Tektonic Conference coming up HERE In this episode, Murray Voth from RPM Training chats with Jeff. Murray starts with what he called "emotional discounting" at repair shops, and how the industry needs to shift from this. He also discusses shop owners' challenges when they feel "handcuffed" to their businesses and explores ways to strike a balance between working in the industry and strategizing for its growth. 00:00 Business Coaching & Consulting Expansion 08:01 "Benefits of Online Coaching" 12:13 "Business Evaluation and Consultancy Insights" 18:30 Bypassing Front Desk for Control 25:30 Behind-the-scenes Business Strategy 30:25 Delegation and Succession Planning 33:16 Business Closure Due to Owner Retirements 41:28 Car Ownership Financial Struggles 45:36 Understanding Personal and Professional Values 48:55 Overlooked Auto Maintenance Education 55:44 Choosing Quality Over Cost 58:49 Learning Technical Skills Hands-On 01:04:08 Streamlined Service Through Effective Communication Follow/Subscribe to the show on social media! TikTok - https://www.tiktok.com/@jeffcompton7 YouTube - https://www.youtube.com/@TheJadedMechanic Facebook - https://www.facebook.com/profile.php?id=100091347564232