About this episode
Everyone knows AI needs your data to truly work. But, what about your company's reasoning? 🤔 Buried beneath the modes and models, features and agents is something so fundamental that we almost always overlook it: the friggin gold that is your company's conversations. It's your expertise. Your secret sauce. Your decision making. Your competitive advantage. This is what you do about it. Using AI to turn conversations into revenue: A leader’s guide -- An Everyday AI chat with Dialpad 's Jim Palmer and Jordan Wilson Newsletter: Sign up for our free daily newsletter More on this Episode: Episode Page Join the discussion: Thoughts on this? Join the convo and connect with other AI leaders on LinkedIn. Upcoming Episodes: Check out the upcoming Everyday AI Livestream lineup Website: YourEverydayAI.com Email The Show: info@youreverydayai.com Connect with Jordan on LinkedIn Topics Covered in This Episode: AI-Powered Communications Platforms Explained Enterprise Data Security in AI Sandboxes Turning Business Conversations into AI Insights Large Language Models for Conversation Analysis Leveraging Unstructured Meeting Data with AI Real-Time Sentiment Analysis for Revenue Growth AI Automation in Contact Centers and Sales Evaluating and Fine-Tuning Language Models Safely Responsible AI Automation and Red Teaming Practices Timestamps: 00:00 "Turning Conversations into Revenue" 03:31 "AI-Powered Business Communication Platform" 06:16 AI's Expanding Role Everywhere 09:51 Secure Communication and Data Insights 15:46 "AI Innovation and Collaboration" 16:56 AI Hackathon Accelerates Innovation 21:56 Optimizing AI for Accuracy 23:17 AI for Insights and Connections 27:34 "Evaluating and Building AI Trust" 31:46 Preparing for Automation in Business 34:31 "Aria: Model-Agnostic AI Solution" Keywords: AI-powered communications platform, Dialpad, large language models, business automation, customer conversations, conversation analytics, structured data, unstructured data, conversational AI, voice data, meeting insights, sales optimization, Send Everyday AI and Jordan a text message. (We can't reply back unless you leave contact info)