EP 169: D-ID Agents - The next era of customer experience?

What does the future of customer experience look like with GenAI? We're taking a look at existing and new technology that'll change the way we interact with brands, products, and services. Ron Friedman, Head of Content and Creative Marketing at D-ID, joins us to discuss the next era of customer experience using AI agents. Newsletter: Sign up for our free daily newsletter More on this Episode: Episode Page Join the discussion: Ask Jordan and Ron questions on AI and customer experience Upcoming Episodes: Check out the upcoming Everyday AI Livestream lineup Website: YourEverydayAI.com Email The Show: info@youreverydayai.com Connect with Jordan on LinkedIn Timestamps: [00:01:15] Daily AI news [00:03:30] About Ron and D-ID [00:08:15] Business use cases for D-ID [00:10:45] What's an AI agent? [00:15:30] Are AI avatars the future? [00:19:50] Ethical concerns around AI agents [00:23:45] Creative business use cases [00:29:25] Using AI agents for learning [00:33:40] AI agents as a work replacement? [00:36:10] Ron's final thoughts Topics Covered in This Episode: 1. D-ID's involvement in generative AI and avatar technology 2. Business use cases for AI agents 3. Ethical implications of AI agents in human interaction 4. The Future of AI Avatars Keywords: AI news, Biden administration, AI policy, racial wealth gap, UK court ruling, D-ID, generative AI, avatar technology, natural language processing, digital humans, avatars, AI watermarks, ethical implications, deepfake videos, AI agents, Abuela AI, business use cases, 24/7 availability, personalized video emails, education, cost savings, video production, conversational interactions, influencers, content creators, sales representatives, real-time video interactions, smart AI bots, graphical user interface Send Everyday AI and Jordan a text message. (We can't reply back unless you leave contact info) Ready for ROI on GenAI? Go to youreverydayai.com/partner