Starkey on After-Sale CX, DAS Tech CEO on Driving Sales, Ruder on Client Growth | Daily Dealer Live

Today's show features: Tony Starkey, Customer Experience Manager at Bob Poynter Family of Dealerships Alexi Venneri, CEO of DAS Technology Chris Ruder, General Manager at Northcutt Chevrolet This episode is brought to you by: Repair360 – If you’re in the used car business, you know wasted time is wasted money. Check out Repair360—the first and only reconditioning software that connects every function in the dealership to tighten recon and help you sell more cars — No more hounding vendors. Goodbye endless texts and hallway chases. Repair 360 connects all the dots. See where every car is and what its recon is costing minute-to-minute in real time. Visit repair360.com DAS Technology – Digital Air Strike helps dealerships attract, convert, and retain more customers with a single-platform approach that powers your inventory merchandising, customer data experience, social media, reputation management, and more. We bring innovation to your dealership with cutting-edge technology like AI-powered videos for recall and declined service follow-up. Now, we’re taking you behind the scenes with a 10-Part Dealer-to-Dealer Masterclass from our Ultimate 20 Summit in Naviva, Mexico. Real strategies shared by top dealership leaders, recorded just for you. Insights you can’t Google or ask ChatGPT — available free for a limited time at Ultimate20Group.com . Car Dealership Guy is back with our second annual NADA Party—happening in Las Vegas on Thursday, February 5th. It’s the hottest ticket at NADA 2026. Spots are limited and unfortunately we can't invite everyone —so RSVP today at ⁠⁠https://carguymedia.com/cdglive⁠⁠ and we hope to see you in Vegas! — Check out Car Dealership Guy’s stuff: CDG News ➤ h ⁠⁠⁠⁠⁠⁠⁠⁠⁠ttps://news.dealershipguy.com/⁠⁠⁠⁠⁠⁠⁠⁠⁠ CDG Jobs ➤ ⁠⁠⁠⁠⁠⁠⁠⁠⁠https://jobs.dealershipguy.com/⁠⁠⁠⁠⁠⁠⁠⁠⁠ CDG Recruiting ➤ h ⁠⁠⁠⁠⁠⁠⁠⁠⁠ttps://www.cdgrecruiting.com/⁠⁠⁠⁠⁠⁠⁠⁠⁠ My Socials: X ➤ ⁠⁠⁠⁠⁠⁠⁠⁠⁠https://www.twitter.com/GuyDealership⁠⁠⁠⁠⁠⁠⁠⁠⁠ Instagram ➤ ⁠⁠⁠⁠⁠⁠⁠⁠⁠https://www.instagram.com/cardealershipguy/⁠⁠⁠⁠⁠⁠⁠⁠⁠ TikTok ➤ ⁠⁠⁠⁠⁠⁠⁠⁠⁠https://www.tiktok.com/@guydealership⁠⁠⁠⁠⁠⁠⁠⁠⁠ LinkedIn ➤ ⁠⁠⁠⁠⁠⁠⁠⁠⁠https://www.linkedin.com/company/cardealershipguy/⁠⁠⁠⁠⁠⁠⁠⁠⁠ Threads ➤ ⁠⁠⁠⁠⁠⁠⁠⁠⁠https://www.threads.net/@cardealershipguy⁠⁠⁠⁠⁠⁠⁠⁠⁠ Facebook ➤ ⁠⁠⁠⁠⁠⁠⁠⁠⁠https://www.facebook.com/profile.php?id=100077402857683⁠⁠⁠⁠⁠⁠⁠⁠⁠ Everything else ➤ ⁠⁠⁠⁠⁠⁠⁠⁠⁠dealershipguy.com