About this episode
My guest today was Janet Monroe, CEO of ClusterTruck, an innovative Indiana-based delivery kitchen. Listen in to learn about Janet's incredible journey from a 10-year law career to leading ClusterTruck, a company that combines technology and culinary excellence to redefine food delivery. We discuss the company's unique business model, its expansion journey, the efficient operational processes that set it apart, and its strong community engagement. Whether you're a budding entrepreneur, a food lover, or simply curious about successful business transformations, this episode has something for everyone. You will learn lessons in: Leadership Community Building Innovation Thank You To Our Partners: ClusterTruck (Use Code INDY) JC Hart Check Out These Great Clips: 01:18 Guest Introduction: Janet Monroe, CEO of ClusterTruck 02:08 Janet's Journey from Law to Cluster Truck 03:37 Cluster Truck's Unique Operational Model 05:44 Expansion and Challenges 06:47 Transition to CEO and Leadership Insights 10:33 Franchising and Operational Excellence 21:50 Community Engagement and Partnerships 26:01 Favorite Dishes and Fun Facts 28:16 Navigating the Pandemic: ClusterTruck's Response 29:03 Adapting to New Ordering Trends 29:52 Group Ordering Innovations 31:43 Competing in the Delivery Market 34:41 Building Trust with Customers 37:19 ClusterTruck's Unique Work Culture 41:32 Franchising vs. Starting a Business 45:59 Lightning Round: Fun Food Questions 51:00 Supporting the Community and Final Thoughts Get IN. is brought to you by our friends at Sweetwater . Whether you are looking to start a podcast or level up your current show you need to hit them up .