About this episode
Security guards make malls feel safer, but what can they do when there’s trouble? Zachary Crockett observes and reports. SOURCES: Gus Parsons, mall cop in the San Diego area. David Levenberg , owner of Center Security Services. RESOURCES: " Mall of America's security team will start using facial recognition software as part of safety plan, " by Derek James (CBS News, 2024). " The Problems Inside North America’s Largest Security Firm—and Third-Biggest Employer, " by Alana Semuels (Time, 2023). " Malls Work on Their Security, but Keep It in the Background, " by Ronda Kaysen (New York Times, 2013). Center Security Services. EXTRAS: " NYPD subway robot, Knightscope, gets sacked after two-month pilot program, " by Vineet Josan (The Ticker, 2024). " The State of the American Mall, " by Sapna Maheshwari (New York Times, 2021). Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.