About this episode
In this episode, we sit down with Matthew Ethos — a no-fluff virtual assistant expert and business operator who’s transforming the way insurance businesses scale. With over 1,500 remote roles built for agencies across the U.S., Matthew is on a mission to help agency owners, MGAs, TPAs, and insurance leaders grow leaner, faster, and more profitably. Forget going viral. This conversation is about real growth: hiring smarter, building sharper systems, and optimizing retention without bloated costs or broken operations. If you’re buried in the weeds, stuck with low retention, or trying to scale without a clear system, this episode is for you. We cover: ✅ Virtual staffing for ops, sales, and service ✅ SOPs and retention systems that actually work ✅ Strategic support for lean, scalable growth This isn’t for followers—it’s for founders. Tune in and get out of the weeds. Matthew Saffer LinkedIn: https://www.linkedin.com/in/mj-saffer/ Thanks for watching! Go ahead, like, comment, subscribe, and turn on post notifications! Follow Us On These Social Media Platforms 👇 IG: https://www.instagram.com/b2bvault/ Twitter (X) : https://twitter.com/b2bvault LinkedIn: https://www.linkedin.com/showcase/b2b-vault-the-payment-technology-podcast Facebook: https://www.facebook.com/b2bvault/ Tiktok: https://www.tiktok.com/@b2bvault