Zoom's CPO on Evolving Product Strategy in a Post-Pandemic Market (with Smita Hashim)

Zoom’s journey from a popular video conferencing tool to a household name during the COVID-19 pandemic was followed by a wave of competition. But rather than being overwhelmed, Zoom has embraced new opportunities for innovation, especially with the rise of AI. Smita Hashim, Zoom's Chief Product Officer, shares insights into the company's response to the challenges of the pandemic and the rapid shifts in the tech landscape. Smita discusses her experience leading Zoom through this transformative period, highlighting the role of generative AI in shaping Zoom’s future. With bold strides in AI and an evolving product portfolio, Smita offers a glimpse into what’s next for the company as it adapts to a new era of growth and competition. Resources from this episode: Subscribe to The Product Manager newsletter Connect with Smita on LinkedIn