How to Master User Interviews To Build More Lovable Products (with Steve Portigal)

Ever wondered what it takes to unearth the most compelling insights from a user interview? In this episode, Hannah Clark is joined by Steve Portigal—User Research Consultant & Author of Interviewing Users: How to Uncover Compelling Insights (2nd Edition)—to discuss the nuance involved in conducting user interviews, how to ask follow-up questions, and tips to manage unexpected responses.