About this episode
The COVID-19 pandemic changed a lot in the healthcare world, including how patients access care and connect with their health system. Instead of office visits, telehealth and other virtual care options are increasingly popular — and more of the patient experience is taking place on the web. More than a year after the onset of the pandemic, experts believe this digital transformation is here to stay. In this episode, we're talking to Scott Brindamour, Senior Director of Edge R&D and Platform Enablement at Lumen Technologies, about healthcare's digital transformation and what it means for health systems.