Understanding the impact of the No Surprises Act on clinical staffing and access to care

The No Surprises Act is intended to protect patients from surprise medical bills. But North American Partners in Anesthesia (NAPA) is raising alarm bells, worried it will worsen the nation's critical clinician shortage and harm access to care. In this episode of Healthcare Insider, Dr. John Di Capua, NAPA CEO, and Victor Zamora, NAPA Senior Vice President of Revenue Cycle Management, explain how the Independent Dispute Resolution (IDR) process in the No Surprises Act slows down — or even reduces payments — for providers, incentivizing early retirements and adding excessive administrative burdens to already complex billing systems. Di Capua and Zamora explain why healthcare facilities across the country should be concerned by this policy. They also share thoughts on how to address these challenges through training programs, greater efficiency and culture.